Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Dec 17, 2025
I was stopped in line at a drive through. The car started rolling (electric cars should not do that) so I tapped the brakes. The car started accelerating and I started braking hard and the car just sped up. Auto braking and collision warning did not kick in. The car slammed into the car parked in front of me and drove it forward about 10 feet. The driver has soft tissue injuries as do I. In the pa... Read more
Crash
2 injured
Incident date: Dec 17, 2025
I was stopped in line at a drive through. The car started rolling (electric cars should not do that) so I tapped the brakes. The car started accelerating and I started braking hard and the car just sped up. Auto braking and collision warning did not kick in. The car slammed into the car parked in front of me and drove it forward about 10 feet. The driver has soft tissue injuries as do I. In the pa... Read more
Crash
2 injured
Incident date: Dec 15, 2025
In these vehicles between two thousand and five and two thousand and seven are constantly, such as my vehicle, low oil pressure and lower rod bearing failure constant is which what I have and due to wiring cruise control becomes no good because of computer failure. I cannot afford to fix the lower rod bearings and notice that you have already a recall for trucks, twenty twenty one and up.But this ... Read more
Incident date: Dec 15, 2025
In these vehicles between two thousand and five and two thousand and seven are constantly, such as my vehicle, low oil pressure and lower rod bearing failure constant is which what I have and due to wiring cruise control becomes no good because of computer failure. I cannot afford to fix the lower rod bearings and notice that you have already a recall for trucks, twenty twenty one and up.But this ... Read more
Incident date: Dec 15, 2025
In these vehicles between two thousand and five and two thousand and seven are constantly, such as my vehicle, low oil pressure and lower rod bearing failure constant is which what I have and due to wiring cruise control becomes no good because of computer failure. I cannot afford to fix the lower rod bearings and notice that you have already a recall for trucks, twenty twenty one and up.But this ... Read more
CHEVROLET
SILVERADO 1500
(2019) - VEHICLE SPEED CONTROL
Dec 17, 2025
Incident date: Dec 17, 2025
While driving on highways using cruise control and adaptive cruise control the vehicle decelerates without driver input. The system also misreads or fails to update speed limit signs causing incorrect cruise speeds and sudden speed changes. This behavior has occurred repeatedly during normal driving conditions and creates a risk of rear end collision from following traffic. The problem has been d... Read more
CHEVROLET
SILVERADO 1500
(2019) - ELECTRICAL SYSTEM
Dec 17, 2025
Incident date: Dec 17, 2025
While driving on highways using cruise control and adaptive cruise control the vehicle decelerates without driver input. The system also misreads or fails to update speed limit signs causing incorrect cruise speeds and sudden speed changes. This behavior has occurred repeatedly during normal driving conditions and creates a risk of rear end collision from following traffic. The problem has been d... Read more
Incident date: Dec 15, 2025
Recall ford # 21S22 roof rack cap. I called ford and reported that the roof rack cap has broken off. They stated that recall for my vehicle has been completed and closed. If the issue is still happening after the recall has been established even if it has been repaired, why is it still not covered under the recall. The repairs made to correct it were obviously not adequate.
Incident date: Nov 22, 2025
Both horns on my 2023 Hyundai Santa FE have failed 3 times. The first set was covered under warranty (3/24), the second set cost $499.64 (3/25). Now both horns are nonfunctional after just being replaced this Spring. After reviewing many complaints on the Hyundai community form, it is very obvious there is a major issue with their horns ( and not just the Santa Fe model). Twice this week I was in... Read more
Incident date: Nov 22, 2025
Component/System Involved: The vehicle experienced a brief electrical failure affecting multiple systems simultaneously: exterior headlights, infotainment system, and dashboard indicators (seatbelt warning). All components recovered automatically within approximately 0.5–1 second. The issue appears electrical in nature (possible power interruption, grounding issue, BCM/TCM-related event). The ve... Read more
CHEVROLET
SILVERADO 1500
(2019) - ELECTRICAL SYSTEM
Dec 17, 2025
Incident date: Aug 2, 2024
Component/System Involved: The vehicle experienced a brief electrical failure affecting multiple systems simultaneously: exterior headlights, infotainment system, and dashboard indicators (seatbelt warning). All components recovered automatically within approximately 0.5–1 second. The issue appears electrical in nature (possible power interruption, grounding issue, BCM/TCM-related event). The ve... Read more
CHEVROLET
SILVERADO 1500
(2021) - POWER TRAIN
Dec 17, 2025
Incident date: Nov 30, 2025
Transmission will not go into drive or reverse. This also happens when car is in drive going down the road it will all of a sudden lose power and not go when pressing gas pedal. Vehicle has to completely shut off several times before it will go back into gear. No warning before it started. This can be dangerous when it happens in traffic and I can’t move car out of the road. It has not been insp... Read more
Incident date: Feb 10, 2025
There is a SERIOUS safety-related FSD (full self driving) fundamental design flaw with stop sign behavior. On previous versions AND on the latest and best version of FSD (currently that is v14.2.1.25) when FSD approaches a stop sign AND there is no white painted stopping line, FSD will make its full initial stop (also called the zero-speed stop) directly at or behind the stop sign instead of maki... Read more
Incident date: Feb 10, 2025
Piston skirt recall and warranty. Bulletin number AWA-25-08. Needs investigated. Based off average Audi owner statistics along with NHTSA statistics, when this bulletin was released in August of 2025, over 60% of vehicles with this 3.0T engine code EA839 would be disqualified from repairs for under 80,000 miles.
Incident date: Feb 10, 2025
Rear hatch glass just shattered on its own while parked in garage overnight.
Incident date: Dec 16, 2025
Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.
Incident date: Dec 16, 2025
I am in need of assistance with my most recent purchase of a 2025 Ram Truck with less than 3000 miles of utilization. After driving the vehicle for 45 minutes something didn’t seem right with the transmission. A multitude of error messages popped up on the cluster and the truck ended up in “limp mode” meaning it would not move. The Engine light comes on intermittently and I have legitimate c... Read more
Incident date: Dec 16, 2025
I am in need of assistance with my most recent purchase of a 2025 Ram Truck with less than 3000 miles of utilization. After driving the vehicle for 45 minutes something didn’t seem right with the transmission. A multitude of error messages popped up on the cluster and the truck ended up in “limp mode” meaning it would not move. The Engine light comes on intermittently and I have legitimate c... Read more
Incident date: Apr 1, 2025
My 2013 Kia Optima caught fire while my [XXX] son and his friends were driving it. The car burnt up. Some truck drivers flagged my son down to let him know the car was on fire. They could have been killed if it wasn’t for the truck drivers warning him that the car was on fire while driving down the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)... Read more
Fire
Incident date: Apr 1, 2025
Component: Front CV joints making clicking sound while turning. Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants. Reproduction: The problem is consistently heard while turning. Inspections: The problem is well known across owner forums and Honda is aware of it. Warning messages: None. The problem is mecha... Read more
Incident date: Apr 1, 2025
I received Land Rover's notice Oct. 7, 2021 regarding the gasoline fuel tank flange assembly cracking. They stated "Once we have adequate supply of the necessary parts, we will notify you via a second letter requesting that you contact your preferred authorized Land Rover retailer....etc.. under Program Code 'N623' " I have still been waiting for this to be resolved. I emailed them again on 12/9/2... Read more
CHEVROLET
SILVERADO 1500
(2022) - SUSPENSION
Dec 16, 2025
Incident date: Dec 13, 2025
The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particularly at highway speeds or during emergency... Read more
CHEVROLET
SILVERADO 1500
(2021) - VEHICLE SPEED CONTROL
Dec 16, 2025
Incident date: Nov 28, 2025
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the st... Read more
Incident date: Dec 16, 2025
Rear windshield/window spontaneously shattered and then fell apart after remote-starting in freezing (below 32⁰F) temperatures. I have photos. Nissan says there's nothing they can do (even with the expensive bumper to bumper warranty we paid for). If this had happened while we were driving my family could've been hurt by flying glass.
Incident date: Dec 16, 2025
The fuel gage does not update to reflect a full tank. The check engine light has turned on twice along with a notification of a system malfunction. When the car was taken to the dealership the fuel level sender had to be replaced. The check engine light turned on again after having the fuel sender replace. After taking the vehicle to the dealership an additional time it was identified that the fue... Read more
Incident date: Dec 1, 2025
When driving after dark without warning head lights will suddenly go out and then go back on for no reason especially when you use the heater, almost caused a wreck a few times,and my parking break did release on it's own 1 time and rolled backwards and bent the spare tire stopper that swings open when tail gate is open.
Incident date: Sep 1, 2025
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
CHEVROLET
SILVERADO 1500
(2020) - POWER TRAIN
Dec 16, 2025
Incident date: Dec 12, 2025
2021 Tahoe Z71 with 70000 miles making a roaring and whining noise on reverse and turning, especially when cold. Took to shop and they changed the rear differential fluid. Now its worse. Needs a whole new rear end. This veicle is 4 years old and does not tow or use four wheel drive. The shop said there has been so many complaints and services on the same issue. Why is there not a recall on this... Read more
Incident date: Dec 16, 2025
The contact owns a 2019 GMC Yukon XL. The contact stated that while driving approximately 30 MPH, there was a misfire in the engine, with a ticking sound coming from the engine compartment. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was refer... Read more
Incident date: Dec 16, 2025
The parts subject to the 3 recalls fail and fall off the vehicle under highway driving conditions. They have not made any effort to redesign the parts so they don't fail and they have made no effort to even replace the failed parts with the existing parts. The last time the recall was issued, I was advised by our dealer to use duct tape.
Incident date: Nov 16, 2025
My car is very hesitant while driving, it pulsates as well. I can be driving at 65mph and next thing I’m doing 45-50 and the engine is sputtering and the dashboard lights up with check engine lights.I know there’s a recall on the fuel injectors for the model year I own but mine is not included in the recall which I think it should be. Scanned the codes and got P0430 and P219B which is the fuel... Read more
Incident date: Dec 16, 2025
I was travelling at approximately 32 miles per hour when I rear ended a vehicle that was in front of me, the vehicle in front of me was stopped. The airbags did not deploy in my vehicle. Damage to the vehicle was substantial enough to declare the vehicle a total loss.
Crash
3 injured
Incident date: Oct 4, 2024
The contact leased a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The manufacturer was contacted, and a case was filed. The contact was offered a loaner vehicle, but the contact declined because the loaner... Read more
Incident date: Nov 1, 2025
The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving at 25 MPH, when the vehicle in front stopped suddenly, the contact depressed the brake pedal, and the vehicle failed to respond as intended. The vehicle slowed down; however, it did not stop. The contact depressed the brake pedal twice, and the vehicle failed to respond and rear-ended the vehicle in front, where it c... Read more
Crash
Incident date: Dec 15, 2025
THE TRANSMMISSION DOWN SHIFT WHEN GOING 60 MPH
Incident date: Dec 15, 2025
I am submitting this complaint regarding Audi’s continued failure to complete an active safety recall repair on my vehicle despite extended possession of the car and multiple representations that required parts were available or imminent. My vehicle has been continuously out of service for over four months while awaiting completion of a battery recall repair. During this time, Audi and the auth... Read more
Incident date: Dec 15, 2025
I am submitting this complaint regarding Audi’s continued failure to complete an active safety recall repair on my vehicle despite extended possession of the car and multiple representations that required parts were available or imminent. My vehicle has been continuously out of service for over four months while awaiting completion of a battery recall repair. During this time, Audi and the auth... Read more
CHEVROLET
SILVERADO 1500
(2022) - TIRES
Dec 16, 2025
Incident date: Jul 8, 2022
Premature tire tread wear on 2025 Mazda CX-90 PHEV equipped with OEM Falken tires. At 21,586 miles, an authorized Mazda dealer measured tread depths at 5/32, 5/32, 4/32, and 3/32 (rear tire at replacement threshold). This level of wear is abnormal for the mileage and creates a safety concern due to reduced wet traction and hydroplaning risk. Dealer inspection dated 12/16/2025. Mazda USA case numbe... Read more
CHEVROLET
SILVERADO 1500
(2022) - ENGINE
Dec 16, 2025
Incident date: Jul 8, 2022
My 2022 GMC Sierra Denali Limited (6.2L L87) had an engine recall performed by an authorized GMC dealer (Paul Masse Buick GMC) in November 2025. Prior to the recall service, the vehicle had no check-engine lights, no drivability issues, and no knock-related symptoms. Immediately after picking up the vehicle from the recall service, the check-engine light illuminated within seconds of leaving the d... Read more
Incident date: Nov 19, 2025
The front camera fails which does not allow for the cruise control to operate. The speed odometer does not specify the correct speed when driving the car. The feature of telling you how fast you are supposed to go does not operate correctly specifying the wrong speed you are supposed to go. The tires have already been replaced because the metal was coming out of the tires causing the car to not op... Read more
Incident date: Nov 19, 2025
The contact owns a 2009 Nissan Versa. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s air bag module had failed and needed to be replaced. The vehicle was not repaired, and the contact was referred to a dealer and to the NHTSA Hotline for further assist... Read more
Incident date: Dec 13, 2025
My 2025 Honda Accord Hybrid (approx. 37,500 miles) has developed a dangerous steering defect identical to the widely known 'Sticky Steering' issue affecting the 2022-2025 Civic and CR-V. The Safety Incident: While driving at highway speeds (45-70 mph), the steering wheel physically 'sticks' or 'locks' in the center position. To make minor lane corrections, I must apply abnormal force to break the... Read more
Incident date: Dec 13, 2025
Strong gas smell when the engine is turned on. I started feel this issue about 2 year ago, now the gas smell is more stronger every time engine is turned on.
Incident date: Dec 15, 2025
I was driving my car and suddenly I received high voltage battery warning and I had to stop my car in between of freeway.
Incident date: Nov 29, 2025
There were no incidents, My backup camera was working. And now it’s not . When I go to backup the rear view mirror is somewhat dark making is difficult to see, especially at night.If possible I try no to backup. I did notice when I googled in recalls on the 2018 journey backup camera, there was a recall. Thanking you in advance. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO... Read more
Incident date: Dec 16, 2025
In November 2024 lost acceleration light popped on the dashboard service now. Was found to have a bad turbo full turbo replacement done July 2025 driving on the highway slow down behind a semi went to pass them. Gas pedal went all the way to the floor would not accelerate Pulled over checked all fluids. Everything was fine. Got back on the road then check engine and oil light came on immediately p... Read more
CHEVROLET
SILVERADO 1500
(2025) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Dec 16, 2025
Incident date: Nov 4, 2025
Camera/Honda Sensing failure (U3000-49 code), causing loss of safety features like adaptive cruise control, lane keeping, collision mitigation
Incident date: Dec 15, 2025
My truck braked for a vehicle that was parked on the side of the road. This vehicle was not in my lane or hazardous in any way. I was traveling at highway speed 55 mph and truck braked to 30 mph approximately with no pre warning this has not happened before or after. The truck has about 26k on it.
Incident date: Dec 15, 2025
My truck braked for a vehicle that was parked on the side of the road. This vehicle was not in my lane or hazardous in any way. I was traveling at highway speed 55 mph and truck braked to 30 mph approximately with no pre warning this has not happened before or after. The truck has about 26k on it.
CHEVROLET
SILVERADO 1500
(2022) - UNKNOWN OR OTHER
Dec 16, 2025
Incident date: Dec 6, 2024
There is no heat in truck. It has something to do with the 2 way control valve. When driving you cannot defrost the front window when it fogs up and sometime freezes. Very dangerous to drive since it is winter here in NJ. Brought up to dealer months ago. Trying to deal with it but hard to drive in cold. Said it wasn't under warranty but it started before warranty was up. I see this as a safety haz... Read more