Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 250,088 complaints for CHEVROLET
CHEVROLET
TRAILBLAZER
(2021) — ENGINE
Sep 28, 2025
Incident date: Sep 19, 2025
The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or br... Read more
Incident date: Sep 26, 2025
the car keeps lagging on acceleration i had the throttle body checked and cleaned and they said it was fine i have been doing all maintenance required by manufacturer, but sometimes is lacking on the power loses acceleration, i see these model has a recall but when i entered my vin number doesn't show up so i am concerned why is not covered as it could lead to my car been stalled in the middle of ... Read more
Incident date: Sep 5, 2023
I am writing to formally request assistance with a premature engine failure on my 2019 Acura TLX A-Spec 3.5L (VIN: [XXX] , Mileage: 95k I have consistently followed Acura’s recommended maintenance schedule, as documented by my service history. My vehicle was also serviced under [insert recall number if you have it] at [insert dealer name], as required by Acura, and I have attached records conf... Read more
Incident date: Aug 8, 2023
The Stabiltrak light comes on and I immediately lose power steering WHILE DRIVING. This is an extremely dangerous situation. Took vehicle to dealer and they are not 100% certain of the problem to fix. But they would start to try steering parts and sensors but no guarantee those would work.
Incident date: Aug 8, 2023
My vehicle had an engine rod bearing issue before the 1st recall, they replaced part of the engine. My vehicle also went through a starter recall and they also changed the rod bearing with the corrected part that was in for the last recall. Currently, my engine is still having the exact same rod bearing issue which is a safety concern for me. It’s currently at Ed Voyles Acura in Chamblee, GA wai... Read more
Crash
CHEVROLET
SILVERADO 1500
(2022) — UNKNOWN OR OTHER
Sep 27, 2025
Incident date: Sep 17, 2025
There was a recall listed for my car in 2023, and now it is September 2025 and there is still no remedy available for the recall. Manufacturer Recall Number: 23LB03 NHTSA Recall Number: 23V865 Recall Status: Recall Incomplete, remedy not yet available Summary: The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly ma... Read more
Incident date: Sep 21, 2025
The engine misfired and failed twice in one year, and the vehicle is currently available for inspection. Both times the engine failed, I was on the freeway, which nearly caused cars and semi-trucks to rear-end me. I had a convoy of vehicles behind me and had to move to the right lane very cautiously. I reported the problem to the AutoNation Toyota dealership on Gulf Freeway. Yes, the dealership me... Read more
CHEVROLET
EQUINOX EV
(2025) — Other/I am not sure
Sep 27, 2025
Incident date: Sep 2, 2025
Just recently while driving with my front windows opened on my Mercedes 2005 C 320, I heard a Big thump on the passenger side of vehicle. At first, I thought it was a bird that flew in to Car. So, stopped and parked by the side of road to discover that the Passenger Head Rest on passenger side just broke off for NO REASON! I complained to local Mercedes Dealership in Palm Springs, CA. and they tol... Read more
CHEVROLET
EQUINOX EV
(2025) — Other/I am not sure
Sep 27, 2025
Incident date: Sep 2, 2025
Just recently while driving with my front windows opened on my Mercedes 2005 C 320, I heard a Big thump on the passenger side of vehicle. At first, I thought it was a bird that flew in to Car. So, stopped and parked by the side of road to discover that the Passenger Head Rest on passenger side just broke off for NO REASON! I complained to local Mercedes Dealership in Palm Springs, CA. and they tol... Read more
CHEVROLET
EQUINOX EV
(2025) — FORWARD COLLISION AVOIDANCE: WARNINGS
Sep 27, 2025
Incident date: Sep 2, 2025
On star Telematics is not working the issue is effecting GPS and most importantly the adaptive driving system including cruise control system. I have stopped using these services to due an intermittent failure while driving. The adaptive cruise will disengage itself. Also the collision avoidance system will initiate braking randomly. I was told that the replacement parts are not available and... Read more
Incident date: Dec 1, 2023
On star Telematics is not working the issue is effecting GPS and most importantly the adaptive driving system including cruise control system. I have stopped using these services to due an intermittent failure while driving. The adaptive cruise will disengage itself. Also the collision avoidance system will initiate braking randomly. I was told that the replacement parts are not available and... Read more
Incident date: Dec 1, 2023
At highway speeds and in windy conditions, both side view mirrors partially fold inwards obstructing the ability to check blinds spots. The vehicle was purchased new from a dealership a month ago. The dealership has been notified of this issue as well as the check engine light being on since the vehicle was 5 days old and we were told they are unable to take the vehicle in until they have a loaner... Read more
Incident date: Dec 31, 2023
I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exi... Read more
CHEVROLET
SILVERADO 1500
(2011) — ENGINE
Sep 27, 2025
Incident date: Sep 26, 2025
While driving on the and merging onto the highway, the check engine light and other alerts came on our 2021 GMC Yukon. There was a fluttering noise coming from the engine and the vehicle started to have decreased acceleration. We had to immediately exit the highway and park the vehicle. We then had to take our vehicle to our regular mechanic since GMC dealership was backed up and we needed the ve... Read more
Incident date: Sep 26, 2025
[XXX] WITH ONLY 88,500 MILES no wreck or other incident service airbag light came on and dealership wants 180.00 just to check it. what creates the issue is that my other vehicle a 2010 Tahoe with 285,000 miles came on within 3 days of this one. What am i supposed to do? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
CHEVROLET
EQUINOX EV
(2025) — ELECTRICAL SYSTEM
Sep 27, 2025
Incident date: Sep 26, 2025
Unable to update automatically, vehicle was constantly attempting to connect, draining the battery (I replaced the battery and carry jumper cables and a quick starter now). Took into dealer and they are unable to perform updates. They have had the vehicle for 2 weeks and no progress. The forums online have indicated the vehicle was built with whatever parts they could get due to the COVID supply ... Read more
Incident date: Jul 24, 2025
I was driving and my car stopped running took it to the dealership find out. It has a recall never got a recall letter because I wasn’t the first owner and now they refuse to fix my car.
Incident date: Jul 24, 2025
When driving long distances, the steering wheel encounters a sticky area where the steering wheel gets stiff to turn and then all of a sudden loosens up causing excessive corrections. This issue is apparently the same that was experienced by Honda owners. my car only has less than 10k miles. This can be dangerous for drivers who are not that experienced.
Incident date: Sep 18, 2025
Safety Recall Notice 24S75 / NHTSA Recall 24V951 is not being addressed in a timely manner. The notice is from January 2025 and it is now late September with no progress.
Incident date: Sep 26, 2025
As i was driving on the freeway the front acylic panel conected to the sun roof just fell off the car nearly striking another vehicle. I have bein seeing alot of other ppl are having this issue yet it has not been recalled
CHEVROLET
SILVERADO 1500
(2024) — POWER TRAIN
Sep 26, 2025
Incident date: Aug 8, 2025
The secondary alternator on our 2023 Winnebago Revel failed and caught fire. Fortunately, it happened when the vehicle was stopped so the fire was quickly put out and the damage limited to the alternator itself and the belt that ran the alternator. Had the failure happened in motion, a broken belt could have completely disabled the van, possibly endangering other traffic. Had we not noticed and ex... Read more
Fire
Incident date: Sep 1, 2025
When driving my vehicle under normal conditions, the car will unexpectedly slow down on its own, and the system brake lights and hazard lights will activate as if I am about to be in a collision, even though no accident is occurring. I have noticed this issue most frequently when I am stopped at a traffic light and begin to accelerate again. Once I turn the car off and restart it, the warning ligh... Read more
Incident date: Sep 18, 2025
First incident. 9/20/2025: car went forward when gear shift was in reverse. I had pulled my car into space on a slight incline in a parking garage. The space inclined downward toward a wall. I needed to back my car back a few inches away from the wall. I put my car into Reverse and applied light pressure on the accelerator. The car moved forward. I applied the brake, visually inspected the shift l... Read more
Incident date: Sep 18, 2025
First incident. 9/20/2025: car went forward when gear shift was in reverse. I had pulled my car into space on a slight incline in a parking garage. The space inclined downward toward a wall. I needed to back my car back a few inches away from the wall. I put my car into Reverse and applied light pressure on the accelerator. The car moved forward. I applied the brake, visually inspected the shift l... Read more
Incident date: Sep 18, 2025
EGR Valve failed in this vehicle <55,000 miles. The EGR valve has an electronic component that, when fails, can cause the car to shut down by blowing the "walk home" fuse. This is a safety issue. This is a well documented problem (internet) and Chevrolet refuses to fix it, leaving the owners with an expensive replacement quoted at $3900 (Sept 2025). Recommend that it be covered by the emiss... Read more
Incident date: Jul 28, 2025
Virtually all parking brake cable attachment clips fail on this BMW product years 2012 to 2019. Complaints are easy to find online. Upon failure, the parking brake cable drops down onto the drive shaft creating a safety hazard for the brake system as well as the drive shaft mechanism. The piece that fails (breaks) costs less than $20, but replacement costs $1200 due to labor intensive access. I ha... Read more
CHEVROLET
SILVERADO 1500
(2019) — SERVICE BRAKES
Sep 26, 2025
Incident date: Sep 5, 2025
The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously RAM/DODGE has no interest in resolving th... Read more
Incident date: Aug 26, 2025
When driving the Jeep Cherokee (51,000 miles), I experienced numerous incidents where the car experienced sudden power loss climbing a grade followed almost immediately by numerous warning lights and a message that "4WD System Unavailable" as well as a message that the forward warning system had failed. Under these conditions, the car struggled to make even 50 mph and would only do so in a much lo... Read more
Incident date: Sep 19, 2025
The first component that fails and gives a warning is a 4WD failure. Once this warning occurs it cascades into a failure of collision assist, a sudden loss of adaptive cruise control, traction control and lane assist component. When this first occurred and my vehicle would suddenly slow down on the highway, because the cruise control would suddenly shut down and swerve due to the lane assist als... Read more
Incident date: Sep 19, 2025
The first component that fails and gives a warning is a 4WD failure. Once this warning occurs it cascades into a failure of collision assist, a sudden loss of adaptive cruise control, traction control and lane assist component. When this first occurred and my vehicle would suddenly slow down on the highway, because the cruise control would suddenly shut down and swerve due to the lane assist als... Read more
Incident date: Sep 19, 2025
I was in a crash on 9/19/25 and at the incident none of my airbags deployed. My daily driver for my children and I. I was lucky I was the only passenger at the time. I never expected my airbags not to deploy in a head on crash. The car still sits in my driveway and I have and identical one just like it that I drive! I’d like them evaluated.
Crash
1 injured
Incident date: Aug 4, 2025
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the brakes warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear brake rotors and brake pads. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the vehicle was repaired at no cost. The failure mileage was 16,000.
Incident date: Sep 1, 2025
I was almost home and all the sudden i could barely control my steering wheel, it was so hard to turn and i almost hit another car. Thats when it dawned on me the power steering quit working.
CHEVROLET
SILVERADO 1500
(2024) — ENGINE
Sep 26, 2025
Incident date: Apr 24, 2025
Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unre... Read more
CHEVROLET
SILVERADO 1500
(2024) — ELECTRICAL SYSTEM
Sep 26, 2025
Incident date: Apr 24, 2025
Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unre... Read more
Incident date: Sep 23, 2025
SUDDEN AACCELERATION: Cold started the car in garage, all OK. Then backed out and into turn around where I placed foot on the brake. At that moment suddenly accelerated and engine revved to 2000rpm (sounded like). I had to push down very hard on the brake pedal (where my foot already was) to stop the car before crashing into a tree. Foot was clearly on brake pedal at incident (that was the ... Read more
Incident date: Sep 23, 2025
SUDDEN AACCELERATION: Cold started the car in garage, all OK. Then backed out and into turn around where I placed foot on the brake. At that moment suddenly accelerated and engine revved to 2000rpm (sounded like). I had to push down very hard on the brake pedal (where my foot already was) to stop the car before crashing into a tree. Foot was clearly on brake pedal at incident (that was the ... Read more
Incident date: Sep 23, 2025
Multiple components and/or system failures/malfunctions, exact cause is unknown. Vehicle is available for inspection upon request. Safety risks include engine power reduction issues that result in unexpected deceleration, and/or sudden/dangerous loss of power/acceleration. Problem has not been reproduced or confirmed by a dealer or independent service center. Vehicle component has not been inspect... Read more
Incident date: Sep 25, 2025
The contact owns a 2015 Kia Optima. The contact stated that while his son was driving at 60 MPH, the instrument panel was entirely illuminated, and he pulled over. There was smoke inside the cabin. The occupants were able to exit the vehicle. An independent mechanic opened the hood and noticed a fire. They were able to extinguish the fire. The vehicle was towed to the local dealer, where it was di... Read more
Fire
CHEVROLET
SILVERADO 1500
(2021) — ENGINE
Sep 26, 2025
Incident date: Sep 2, 2025
The vehicle all of a sudden started saying there was a misfire on cylinder 1. So the ca was taken in for a tune up. Coil packs and spark plugs were changed. The vehicle was then losing coolant with no sign of a coolant leak externally. The coolant began leaking into the engine through a weakened gasket caused by the misfire. That should not of happened. The car had been marked as having various re... Read more
CHEVROLET
SILVERADO 1500
(2021) — POWER TRAIN
Sep 26, 2025
Incident date: Sep 2, 2025
The contact owns a 2024 Ford F-150. The contact was notified of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact received a message that parts were available and to contact the dealer to schedule an appointment. The contact arrived for the appointment and was informed that an inspection needed to be performed on the vehicl... Read more
Incident date: Sep 24, 2025
Magnetic chest clip will pop open after clipped. With one finger underneath you can entirely pop it open. Our original chest did the same thing, so chicco sent a new one and now just about a year later, this one also failed. Chicco is now sending a non-magnetic chest clip to remedy, however, this seems to be a further reaching problem. I am a CPST.
Incident date: Sep 24, 2025
Magnetic chest clip will pop open after clipped. With one finger underneath you can entirely pop it open. Our original chest did the same thing, so chicco sent a new one and now just about a year later, this one also failed. Chicco is now sending a non-magnetic chest clip to remedy, however, this seems to be a further reaching problem. I am a CPST.
Incident date: Sep 16, 2025
Coolant leaking into the motor, Ford won't cover it because it was not manufactured in a certain plant. This issue is very common in these eco boost engines.
Incident date: Sep 24, 2025
1st incident vehicle lost power while operating. No way to operate hazard lights, steering and control goes dead and wipers come on continuously. 2nd incident car was returned from dealership. 15 minutes into the drive on a busy highway in Minneapolis car began to replicate similar issues. No power, no hazard lights, SOS call button is inoperable as well.
Incident date: Sep 25, 2025
1st incident vehicle lost power while operating. No way to operate hazard lights, steering and control goes dead and wipers come on continuously. 2nd incident car was returned from dealership. 15 minutes into the drive on a busy highway in Minneapolis car began to replicate similar issues. No power, no hazard lights, SOS call button is inoperable as well.
CHEVROLET
SILVERADO 1500
(2021) — FUEL/PROPULSION SYSTEM
Sep 25, 2025
Incident date: Oct 16, 2023
The fuel pump control module failed while I was driving. My vehicle shut down in the middle of the road. I was unable to put my vehicle in neutral to move it off the road. A tow truck had to come in order to get it out of traffic. The next day we had it towed to the dealership who replaced the fuel pump control module. This is a safety issue because the car will shut down with no warning while ... Read more
CHEVROLET
SILVERADO 1500
(2021) — SERVICE BRAKES
Sep 25, 2025
Incident date: Oct 16, 2023
Brake monitor alert came on, car is only a year old, lots of people claiming same thing in the Chevy owners group on fb
Incident date: Sep 25, 2025
Loud Whistling noise from side mirrors at various speeds even when radio is turned up
Incident date: Sep 25, 2025
The engine failed two years ago at 86000 miles. Hyundai replaced the engine for it to start knocking and stop working a year later. I completed all of the first oil changes, slow driving, ect. Seems like an engine problem with Hyundai itself.