Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Jul 5, 2025
Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more
Incident date: Jan 4, 2025
Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more
CHEVROLET
SILVERADO 2500
(2021) - STRUCTURE:BODY
Jan 19, 2026
Incident date: Dec 5, 2025
Door latches seize in cold temperatures. If you can get the door open, it won't latch when you close the door. I must hold the door shut and lock the door for it to latch. Then, the handle becomes incredibly difficult to pull and open the door. I have pulled out only to be alerted that my door was open, but I have also exited the vehicle, closing the door behind me, not realizing that the door did... Read more
CHEVROLET
SILVERADO 2500
(2021) - SUSPENSION
Jan 19, 2026
Incident date: Dec 5, 2025
Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. Diagnosis at Tesla service center showed front upper control arms assemblies (left and right), lower lateral link, and front lower compliance link (left and right) required replacement. Of note: upper control arm assemblies were previously replaced under warranty in November 2021 at... Read more
CHEVROLET
SILVERADO 2500
(2021) - VEHICLE SPEED CONTROL
Jan 19, 2026
Incident date: Dec 5, 2025
I've noticed a decrease in power. My car won't go over 40 miles an hour; 3,000 Rpms. There had been no warnings prior or any engine codes that had popped up. I'm not sure why it started happening.
Incident date: Jan 18, 2026
Vehicle wouldn’t unlock/start with primary key fob or secondary key fob. Tried manual entry with both key fobs still could not enter.
CHEVROLET
SILVERADO 1500
(2021) - ENGINE
Jan 19, 2026
Incident date: Dec 23, 2025
The engine (internal mechanical failure) malfunctioned. The vehicle developed a persistent ticking/knocking noise from the engine bay, and the authorized Audi dealer diagnosed the issue as requiring a full engine replacement. The vehicle is currently available for inspection upon request. A catastrophic engine failure presents a risk of sudden loss of power, stalling, or engine seizure, which cou... Read more
CHEVROLET
SILVERADO 1500
(2012) - ENGINE
Jan 18, 2026
Incident date: Jun 10, 2018
While driving back home from my trip the truck all a sudden made a squealing noise and the engine just stopped. I was on the high way . I was able to coast the vehicle off onto the exit ramp. The vehicle was towed home. The following day it was towed to the repair shop. The shop has confirmed engine failure. Will need to replace the engine . Still waiting for warranty approval.
CHEVROLET
SILVERADO 1500
(2024) - STEERING
Jan 18, 2026
Incident date: Nov 1, 2025
After driving the vehicle for 30 minutes to an hour in temperatures approximately above 45°F the steering wheel will get "stuck" on center and go loose then tighten again when trying to make minor corrections in steering. Easiest to duplicate on roads with speed limits at or above 55 mph. If temperatures are below 40°F when the vehicle is started, the issue cannot be duplicated unless the temper... Read more
Incident date: Nov 11, 2025
My car has a engine light on an I was told it has a recall on it It a FUEL SENDING UNIT-N and a FUEL PUMP LOCK RING -N.
Incident date: Dec 1, 2025
The transmission started slipping in December 2025. It is been in the repair shop since approximately December 22, 2025. The shop can’t find replacement parts or a used transmission. The list for a new transmission is over a 1,000 nationwide.
Incident date: Dec 1, 2025
No visible speedometer as the dashboard was either blank or flashed message "No Signal". The HUD was not showing either. A vehicle unable to display the speed is inherently unsafe. This occurred with an overnight parked car. After about 20 minutes of driving, normal operation resumed.
CHEVROLET
SILVERADO 1500
(2022) - EXTERIOR LIGHTING
Jan 18, 2026
Incident date: Jan 9, 2026
The daytime running lamp assemblies on both headlights are failing. On the driver's side, the entire LED array around the outside of the headlight has failed. On the passenger's side, the vertical LED array is extremely dim and will probably fail soon. The topmost horizontal LED array on the passenger's side is currently the only array still working. Obviously this poses a safety risk as these lig... Read more
CHEVROLET
SILVERADO 1500
(2021) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 18, 2026
Incident date: Dec 13, 2025
I own a 2025 GMC Traverse purchased in July 2025. The vehicle is experiencing ongoing electrical system issues. The GPS and OnStar systems are inoperative, including vehicle location services. The vehicle cannot connect to OnStar or detect a Wi-Fi connection. In addition, the adaptive cruise control is not functioning properly. These systems have been inoperative for approximately 4 weeks. The veh... Read more
CHEVROLET
SILVERADO 1500
(2021) - FUEL/PROPULSION SYSTEM
Jan 18, 2026
Incident date: Jan 16, 2026
I bought this car used and found out the 2010-02-25 United States FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP is and was in a safety recall when i pump gas the filler tube leaks gas onto the ground so i called a dealership here in Iowa and was told there is no recalls on this vehicle so i sent them the documentation from Mitsubishi was told after they looked it up its alread... Read more
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
Jan 18, 2026
Incident date: Dec 27, 2025
Vehicle: 2013 Ford Fusion Mileage: ~165,000 miles Issue Type: Engine stalls / loss of power My 2013 Ford Fusion has experienced intermittent engine stalling and hesitation since early ownership. The vehicle will stall or “putter” when slowing down or coming to a stop, often without warning. When this occurs, the engine shuts off and the vehicle must be put into park and restarted. Restarting ... Read more
Incident date: Jan 8, 2026
For this item - Please refer to NTHSA RECALL 18V-465 : BMW Crank Sensor Recall 9/12/2018. In particular - this refers to a 2018 BMW 540ix. Specifically, "VEHICLES MAY HAVE BEEN MANUFACTUTRED WITH A CRANKSHAFT SENSOR, THAT DUE TO SENSOR FIRMWARE, CANNOT ACCURATELY PROCESS THE INPUT FROM THE CRANKSHAFT RELUCTOR RING. BASIS FOR RECALL POPULATION DETERMINATION: SUPPLIER PRODUCTION INFORMATION WAS US... Read more
Incident date: Jan 18, 2026
Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available for inspection upon request. The ABS warning light illuminates unpredictably, sometimes every few minutes to every few tens of minutes. When this occurs, ABS, cruise control, and trailer brake control are disabled, making the vehicle difficult and unsafe to operate, especially whe... Read more
Incident date: Jan 18, 2026
The ICCU on this vehicle has been replaced twice, 10/25 and 1/26. The failure of the unit on stopped any movement of the car,leaving me stranded on busy highways. I have had all software updates performed prior to these failures
Incident date: Jan 18, 2026
Transmission down shifts hard sometimes. Notice more when coming off highway and making exits slowing down.
Incident date: Oct 16, 2025
Limp mode. It doesn't have speed only goes about 10-20 mph, doesn't give any gas it'll stall act as if it wants to shut down. Transmission Shift Cable. Stalls want let me get gas or nothing slowing down in traffic, it just gives up. No. yes. others Check engine light, Stabilitrak/traction control system, ABS sensor Whenever the check engine light came early part of December.
Incident date: Oct 16, 2025
The infotainment screen glitches all the time while driving and while stopped. Examples of this include the screen zooming out of your navigation then no longer responding to your touches, leading you to take your eyes off the road and get distracted. The screen also makes random phone calls and hangs up calls. The screen will quickly change to another app or screen creating quick flashes and dist... Read more
Incident date: Oct 16, 2025
I purchased a 2021 Toyota Sienna from United Access Mobility in Sacramento. The vehicle was sold and delivered with multiple serious pre-existing safety defects. The exhaust system was unsafe. The catalytic converter had been stolen prior to sale and replaced with a non-OEM catalytic converter that was improperly welded and mounted too low. This caused exhaust leaks, loud exhaust noise, poor acce... Read more
Incident date: Jun 14, 2024
I put my child in the car seat yesterday 1/17/2025 to go home from a funeral and when i went to take her out of the car seat the buckle on the right side would not come undone. It is stuck i had to maneuver my child to get her out. If there was a car emergency i would have had to cut the strap to get her out. No the carseat was not inspected by anyone for this but yes i still have it and its avai... Read more
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
Jan 18, 2026
Incident date: Jan 7, 2026
My back up camera flips the picture upside down and may have lines in the picture. Works correctly sometimes. Also other times, may not will not show pictures at all. Just a blue screen.
Incident date: Jan 6, 2026
Vehicle parked in driveway. Entire rear window shattered spontaneously. Discovered the damage when I went to drive it again. Simple google search shows it is a known issue with 21-25 model year Nissan Rogues
Incident date: Jan 6, 2026
Have had the 2025 model for 4 months now. Absolutely love everything about it except the driver attention system. I leased this car and honestly if I can't figure out a solution there is no way I'm buying it at the end of the lease. I'm 6'1". I don't know what it is about how I have the seat/wheel situated but I get constant nags about "take a break" or "take control of the vehicle". My hands are... Read more
Incident date: Jan 8, 2026
I’ve gotten my vehicle fixed four times now thinking it was an electrical issue, not aware of the recall. Did my research this fifth time when my brake lights completely went out and smoke at some point in times come through my air-conditioning. I’ve spent more money trying to fix the vehicle with no idea that there were issues already about it.
Incident date: Jan 8, 2026
I’ve gotten my vehicle fixed four times now thinking it was an electrical issue, not aware of the recall. Did my research this fifth time when my brake lights completely went out and smoke at some point in times come through my air-conditioning. I’ve spent more money trying to fix the vehicle with no idea that there were issues already about it.
Incident date: Jan 8, 2026
On Friday, January 9, 2026, my Ram 1500 lost all power and would not re-start for approximately 15 minutes on Folsom-Auburn Road, in Folsom, a 50 mph speed limit road. After appox. During that time I blocked traffic in the left hand lane, unable to restart the truck. 15 minutes later (with a tow on the way) it started and has been running without issue since. I brought my truck to the local d... Read more
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Jan 17, 2026
Incident date: Jan 12, 2026
When starting from a very slight rolling stop I sometimes get no throttle response at all. When this happens i end up applying more throttle and I still do not move. Then after a second or two the truck takes off like a rocket. This usually happens at an intersection with the steering wheel turned one way or the other. Not sure if this is an engine or transmission issue or both.
CHEVROLET
SILVERADO 1500
(2022) - ENGINE
Jan 17, 2026
Incident date: Jan 12, 2026
When starting from a very slight rolling stop I sometimes get no throttle response at all. When this happens i end up applying more throttle and I still do not move. Then after a second or two the truck takes off like a rocket. This usually happens at an intersection with the steering wheel turned one way or the other. Not sure if this is an engine or transmission issue or both.
Incident date: Jan 17, 2026
While driving at highway speed (approximately 60 mph), my vehicle suddenly lost all propulsion and automatically shifted into Neutral without any warning. This occurred in active traffic and resulted in an immediate and dangerous loss of power. I was unable to accelerate and narrowly avoided a serious accident. Following the incident, I took the vehicle to an authorized Honda service center. The ... Read more
Incident date: Sep 26, 2025
Windshield wipers got crossed in the middle of snowstorm. Drivers side wipers not working properly since. The windshield wipers on my 2022 Palisade are crossing and failing in snow, which is the exact safety defect described in Recall 243. Even though it's listed as closed, the part has failed and it's a safety hazard. Now the cars wipers will not work properly in heavy rain or snow. Reached ou... Read more
Incident date: May 13, 2024
Following the knock sensor detection system update, this car has a P1326 code that forces it into limp mode. Occurs during moderate-hard acceleration, e.g. getting on a highway. The car is limited to ≤2000 RPM and ≤ 45 mph, and rapidly decelerates to that speed if necessary. Acceleration is very limited. This occurs roughly every two weeks, despite having a brand new sensor installed by Hyunda... Read more
CHEVROLET
SILVERADO 1500
(2018) - STEERING
Jan 17, 2026
Incident date: Dec 9, 2025
internal mechanical failure of the piston rings and cylinder walls. Misfire on Cylinder #2. Further testing revealed that Cylinder #2 is at 80 PSI, which is significantly below the manufacturer's specification. A subsequent leak-down test showed a 90% loss of pressure with air escaping through the oil filler hole. The issue stated above can cause severe mechanical failure of piston rings and c... Read more
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
Jan 17, 2026
Incident date: Apr 19, 2024
The back sliding window on the drivers side exploded, sounded like a shot gun going off , I had started my truck with the key grabbed some thing to take with me pulled out of my driveway and it exploded , call The manufacturer went through a number of calls. They had a dealership do an inspection and Gm said not there issue , just had it replaced and it is immediately showed signs of overheating w... Read more
Incident date: Jan 17, 2026
We turned the car on and got an ACC, LKAS, FCS, AHL errors due to the front sensor and the camera failing. This is an issue that many Honda owners are dealing with. The issue will not allow you to use cruise control and will disable 90% of the safety features we bought this vehicle for. The car drives fine but the safety of those in the car is affected by this error and needs to be recalled due to... Read more
Incident date: Jan 17, 2026
We turned the car on and got an ACC, LKAS, FCS, AHL errors due to the front sensor and the camera failing. This is an issue that many Honda owners are dealing with. The issue will not allow you to use cruise control and will disable 90% of the safety features we bought this vehicle for. The car drives fine but the safety of those in the car is affected by this error and needs to be recalled due to... Read more
Incident date: Jan 17, 2026
We turned the car on and got an ACC, LKAS, FCS, AHL errors due to the front sensor and the camera failing. This is an issue that many Honda owners are dealing with. The issue will not allow you to use cruise control and will disable 90% of the safety features we bought this vehicle for. The car drives fine but the safety of those in the car is affected by this error and needs to be recalled due to... Read more
Incident date: Jan 20, 2022
While approaching a stop sign at a speed of less than 10mph with my wife and three small children in the car, the engine shut off and the steering/braking became degraded. I was able to restart the car after stopping, but the auto start / etorque does not appear to be working any more. I will be dropping the car off for diagnostics, but after some research this appears to be a common issue which... Read more
Incident date: Jan 12, 2026
On my way home in December 2025, my car started to sputter and make noises. All of a sudden the car started going about 10-15 miles. I almost go hit by several vehicles, because they had to put on brakes, I was trying to go up then down a hilly road. I finally was able to get to an Auto Advance Shop, I had to tow the car to Honda then to Buick for a diagnostic test. It had been over a month and I ... Read more
Incident date: Jan 12, 2026
On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shippe... Read more
Incident date: Sep 1, 2025
Noticed excessive oil consumption that turned into burning oil when the exhaust turned back of car black. Engine started knocking due to gummed up spark plugs. Replaced the spark plugs but within weeks the new plugs where gummed up as well. Took to Kia for diagnosis and potential repair for theta 2 class action. Mechanic confirmed damaged spark plugs, piston issues and needs for new engine.
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Jan 17, 2026
Incident date: Jan 15, 2026
To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing defects that create unsafe driving conditions. Vehicle Information: •Year/Make/Model: 2019 Jeep Cherokee Limited •189,000 Safety Issues: My vehicle has experienced repeated and unpredictable failures, including: •Loss of power while driving •Electrical instability and volta... Read more
Incident date: Dec 22, 2025
Been getting abs warning alarm for over 2 years and no fix in site. Also cruise does not function when in alarm been living with this alarm for 2 years or more. I would like to sell vehicle but cannot with this unrepaired recall. Need some action asap.
Incident date: Aug 1, 2025
I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and... Read more
Incident date: Aug 1, 2025
I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and... Read more
CHEVROLET
SILVERADO 1500
(2019) - POWER TRAIN
Jan 16, 2026
Incident date: Jan 16, 2026
Many times while pushing the gas pedal the truck lags and wont move and I have almost been hit by another vehichle trying to enter traffic. This happens when the engine is warm and has been running for some time. A couple of times the truck has done this and I have had to hit the gas pedal to the point of mushing it all the way to floor and the truck finally responds and then takes off out of con... Read more
Incident date: Jan 16, 2021
Engine consumes large amount of oil requiring oil refill every week, without turning on check engine and/or engine oil light. Raising the chances to cause accidents due to engine failure while driving, and requiring mechanical intervention to rebuild the engine or a total engine swap. There are over 40 other complaints about this same issue, and it needs to be addressed.