Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Jan 20, 2026
The contact owns a 2021 Ram 1500. The contact stated that while driving 55-60 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, who replaced the high-pressure fuel pump under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); with the additional repairs on the low-pressure fuel pump at the Owner's expense. The vehicle was ... Read more
Incident date: Jan 20, 2026
The contact owns a 2021 Ram 1500. The contact stated that while driving 55-60 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, who replaced the high-pressure fuel pump under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); with the additional repairs on the low-pressure fuel pump at the Owner's expense. The vehicle was ... Read more
Incident date: Oct 2, 2025
The contact owns a 2022 Chevrolet Equinox. While driving at approximately 70 MPH, the check engine warning light illuminated with the message “Reduce Engine Power – Drive with Care” displayed, and the vehicle was unable to accelerate as needed. The vehicle was driven to a local dealer, where the failure was diagnosed as an active shutter system failure, not allowing air into the turbocharger... Read more
Incident date: Oct 2, 2025
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the co... Read more
Incident date: Oct 1, 2025
Water intrusion occurred inside the rear taillight assembly, resulting in visible moisture/condensation within the housing and subsequent taillight malfunction/failure. The affected taillight performs critical rear lighting functions, including brake and signaling illumination. The presence of water inside the sealed taillight assembly indicates a failure of the lens or housing seal. Over time, m... Read more
Incident date: Jan 1, 2026
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake lights and taillights failed to function as intended. The neighbor who was driving behind the contact's vehicle, informed the contact that the brake lights and taillights were inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed BCM. The contact... Read more
Incident date: Jan 3, 2026
Car was parked in my garage. Rear window shattered after I entered the car and shut the car door.
Incident date: Jan 3, 2026
I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a hill and will not accelerate over 25 miles per minute. Dangerous to drive on roads. Took vehicle to a GMC dealer for diagnostic test, received the report for what the report found. Took the report to auto shop to get repaired however the vehicle still continues with same issue. Took... Read more
Incident date: Jan 12, 2026
After purchasing my 2020 Honda Odyssey EX-L in July 2025 (had approximately 58,000 miles), in January 2026 (current mileage approximately 66,000 miles), it suddenly displayed multiple indicators on the dash, including 'ACC', 'LKAS', 'Brake System', 'Auto High Beam Problem', and 'Collision Mitigation'. My local mechanic indicated the cause was the collision radar system, but it needed to be calibr... Read more
Incident date: Jan 12, 2026
After purchasing my 2020 Honda Odyssey EX-L in July 2025 (had approximately 58,000 miles), in January 2026 (current mileage approximately 66,000 miles), it suddenly displayed multiple indicators on the dash, including 'ACC', 'LKAS', 'Brake System', 'Auto High Beam Problem', and 'Collision Mitigation'. My local mechanic indicated the cause was the collision radar system, but it needed to be calibr... Read more
Incident date: Jan 1, 2025
This vehicle has had multiple incidents of surging of the propulsion system both on battery power and when powered by the internal combustion engine, causing loss of propulsion and sudden acceleration almost causing collisions multiple times. We have paid for over $4,000 in repairs that are not covered under the propulsion system warranty, and these repairs have not remedied the issue.
Incident date: Jun 23, 2025
- The vehicle has been experiencing shifting issues (its an automatic vehicle) when driving in all instances and at all speeds that has progressively gotten worse over the past 4-8 weeks. - As it seems to be a transmission issue (and a known one pending litigation) the safety issue is if the transmission fails during operation of the car. - It was brought to a dealership to be inspected after it ... Read more
Incident date: Jun 23, 2025
- The vehicle has been experiencing shifting issues (its an automatic vehicle) when driving in all instances and at all speeds that has progressively gotten worse over the past 4-8 weeks. - As it seems to be a transmission issue (and a known one pending litigation) the safety issue is if the transmission fails during operation of the car. - It was brought to a dealership to be inspected after it ... Read more
CHEVROLET
SILVERADO 1500
(2023) - AIR BAGS
Jan 26, 2026
Incident date: Jan 24, 2026
2016 Honda civic EX steering wheel airbags and front passenger airbags didn’t deploy during my husbands wreck. He totaled the car…
Crash
Incident date: Jan 9, 2026
I had a recall done by local Acura dealer, Miami Doral Acura, where they replaced parts that connected the engine to the car, they are like rods. I recently took the car to a mechanic because I needed to change the timing belt components and he advised me that one of the rods that were replaced failed. This means that the engine was attached by only one rod, the other rod was cut, not connected. I... Read more
Incident date: Jan 9, 2026
-I tried to use my horn to warn another driver ahead, but it was not producing any sound. -Everyone's safety was at risk because of a distracted driver that I was not able to get their attention due to the horn failing. -Yes, dealership verifies that the issue is present but refuses to repair. Many people online have experienced Hyundai horns failing. -Only dealership -No
Incident date: Jan 9, 2026
The contact owns a 2023 Chevrolet Silverado 1500. While driving approximately 45 MPH, the message “Reduce Acceleration – Drive with Care” was displayed. The vehicle was driven to the residence with an abnormal rattling sound coming from the vehicle. The vehicle was taken to a local dealer, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was... Read more
Incident date: Jan 24, 2026
The engine light came on while driving, saying “engine power reduced”. It barely accelerates, RPMs go over 5, it chugs when driving. Taken to an independent service center.
Incident date: Jan 24, 2026
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was mad... Read more
CHEVROLET
SILVERADO 2500
(2015) - FUEL/PROPULSION SYSTEM
Jan 26, 2026
Incident date: Nov 3, 2025
UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse
CHEVROLET
SILVERADO EV
(2024) - POWER TRAIN
Jan 26, 2026
Incident date: Jan 23, 2026
Transmission appears to be lunging and shuttering. Dealer has indicated that the valve body need to be replaced or the vehicle could leave me stranded or without propulsion while driving. From my research this appears to be related to other safety recall and service campaigns for this type of vehicle and the transmission that I have in my vehicle. Also the camera system doesn't work correctly as i... Read more
Incident date: Dec 27, 2025
On 1/20/26, we purchased a ‘24 Chevy Silverado EV from a Chevrolet dealership. 2 days later, on 1/22/26, while my husband was driving on the interstate, the tonneau cover partially detached and flew backwards lifting upwards and flapping violently. One of the metal crossbars detached completely from the tonneau cover and flew off the truck, and a second crossbar began to tear away. The cover wa... Read more
Incident date: Dec 27, 2025
I’ve been driving this car for nearly a year, and during that time I’ve had multiple incidents where the Forward Collision-Avoidance system applied sudden hard braking when it wasn’t necessary, creating dangerous situations. I don't think I will be fortunate every time. I believe there is a serious issue with how the Hyundai's FCA system is operating and it needs to be investigated as a pri... Read more
Incident date: Dec 27, 2025
The transmission and powertrain were inspected due to concerns about the car possibly jolting in a different direction and causing an accident. The issue has been confirmed by the dealer, and the vehicle has been inspected by both the dealer and a mechanic. The car does indeed jolt unexpectedly.
Incident date: Jan 18, 2026
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehic... Read more
Incident date: Jan 18, 2026
At various times vehicle can take up to 3 minutes or restart of vehicle for the back up camera to shut off after reversing
Incident date: Jan 18, 2026
“During inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.”
Incident date: Jan 26, 2026
The contact owns a 2017 GMC Terrain. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the engine diagnostic result was confirmed. The vehicle was not repaired due to... Read more
CHEVROLET
SILVERADO 1500
(2019) - VISIBILITY:WINDSHIELD
Jan 26, 2026
Incident date: Dec 15, 2025
The contact owns a 2023 Nissan Rogue. The contact stated that while driving an undisclosed speed, there was a loud popping sound coming from the vehicle, and the children inside the vehicle discovered that the rear windshield glass had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the liftga... Read more
Incident date: Jan 26, 2026
On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage susta... Read more
Crash
1 injured
Incident date: Jun 1, 2020
On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage susta... Read more
Crash
1 injured
Incident date: Jan 16, 2026
While driving my speedometer became erratic, just one time. My cruise control is no longer working, my trip odometer is not working and possibly the odometer is not working properly. I googled for speedometer problems with 2011 Hyundai speedometers and found an article that may be false on Reuters "Hyundai Motor to recall nearly 84,000 US vehicles over instrument panel display failure, NHTSA say... Read more
Incident date: Oct 21, 2024
The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were obs... Read more
Crash
Incident date: Oct 15, 2025
It’s been an ongoing and progressively worsening condition since about week two after my purchase. Was not experiencing any of these things upon purchase or I would not have purchased a consistently and worsening progressively alignment issue castor is out and there is no adjustments provided by the manufacturer, therefore it can’t be fixed . Second issue is the transmission which has had cont... Read more
CHEVROLET
SILVERADO 1500
(2024) - BACK OVER PREVENTION
Jan 26, 2026
Incident date: Jan 17, 2026
The contact owns a 2018 Ford Fusion. The contact stated that the center digital screen failed to illuminate, and the screen was black while the vehicle was shifted into gear. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign:... Read more
Incident date: Nov 29, 2025
My engine shutoff while I was driving on the highway. I had the initial recall remedy performed on my 6.2L 2024 silverado truck by getting the thicker oil about 8 month's ago. Now my truck is in the shop I'm suppose to be getting a replacement engine. I'm not sure if I can trust the replacement engine im getting.
Incident date: Dec 2, 2025
I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an... Read more
Incident date: Dec 2, 2025
I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an... Read more
Incident date: Jan 1, 2025
On my 2023 Toyota Tundra TRD Pro Hybrid at 72,241 miles, the vehicle started making a knocking noise. Engine turned off and wont start at all. Had the truck hauled to toyota dealership for service. After them having it a week, they called to let me know that the engine is completely locked up. Metal Shavings in the oil and motor wont turn over at all, even with a rachet on the crank bolt. Luckily ... Read more
CHEVROLET
SILVERADO 1500
(2021) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 26, 2026
Incident date: Oct 24, 2025
On full self driving, there is no way to change the follow distance and it follows way too close very often. This generates incidents that the car reports to Tesla insurance and we are penalized for something we can't always control. We also can't change our speed but I'm more concerned about the follow distance on highways. Last incident at 7:46PM on 1/25/2026.
Incident date: Jan 24, 2026
paint delamination and peeling on multiple panels
Incident date: Jan 24, 2026
The vehicle's sunroof glass failed catastrophically and shattered spontaneously without any external impact or contributing factor. The glass was not safety glass and shattered into sharp shards, dispersing throughout the vehicle interior, including the rear seating area. This failure posed a serious safety risk, as glass shards caused minor injuries to my skin, and could have resulted in signific... Read more
Incident date: Jan 24, 2026
While operating my vehicle, the engine shuts off and stalls unexpectedly, including while driving at low speeds. When this occurs, the vehicle loses power and must be manually restarted, creating a dangerous situation, especially in traffic. This issue began within the first year of ownership and has continued despite multiple service visits. Early on, the dealership was unable to diagnose the is... Read more
Incident date: Dec 9, 2025
Battery electrical system, car gave warning to stop and park immediately , and stalled in the middle of the street while trying to make a turn, with no way to move it, or put it in neutral.
Incident date: Dec 9, 2025
Noted that Toyota has a black screen recall for Tundra related to backup camera. Toyota should consider extending the recall to include Corolla models, as my 2014 Corolla S and 2019 Corolla SE have both experienced intermittent black screen failures many times while backing up. (At least twice a week for the past 5 years) I reported the issue to the 441 Toyota Dealer in the past and they told me t... Read more
Incident date: Dec 9, 2025
The ABS violently stops at random times in parking lots or reversing from my garage going FWD or backwards, screen has turned black, software updates won’t go through, charging issues/wont charge, premature inner tire wear notably in the right rear passenger side, doors, especially passenger doors, won’t open, the heat is nonexistent in the rear & barely works in the front, most recently a cod... Read more
Incident date: Jan 23, 2026
Vehicle has now had several incidences of completing losing all acceleration power while driving at both high and low speeds, resulting in need to turn on hazards and abruptly pull to side of road. Pushing on gas pedal does nothing and vehicle will even roll backwards if I pull over on a hill and take my foot off the brake. I have to put vehicle in park and turn off. Sometimes I have to restart th... Read more
Incident date: Dec 22, 2025
There is a lag when you accelerate. Many people notice a throttle lag and I’ve asked the dealer to fix it, but they said it is not a recall.
Incident date: Dec 22, 2025
The aluminum trim on the center console of my 2022 Volvo xc90 has started peeling. The exposed edges are sharp and cut my fingers whenever I move my hands near the console. This issue is very common among this model and presents a serious safety hazard during normal vehicle use.
Incident date: Jan 14, 2026
I am submitting this complaint to report a potential vehicle safety defect involving the factory-installed running boards on a 2023 Chevrolet Tahoe. The running boards become extremely slippery during light snow or minimal winter precipitation, creating a significant risk of slipping while entering or exiting the vehicle. This occurs during normal use and does not require heavy snow or ice. I hav... Read more