Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 252,439 complaints for CHEVROLET

Incident date: Feb 4, 2026

Hit a tree head-on going 30+mph. Impact point on the vehicle was next to the airbag sensor. Air bags did not deploy

Crash

Incident date: Feb 4, 2026

Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since a... Read more

Incident date: Feb 4, 2026

On Feb 3, 2026, I purchased a used 2023 Ram 2500 with ~40,107 miles from a large national used car dealer for ~$46,000. I drove the vehicle with my son as a passenger. On Feb 4, I had it inspected by a third-party shop. Both upper ball joints were worn beyond spec — the wheel moved in and out by hand on the lift, indicating imminent wheel separation risk. All 4 shocks and both front struts were ... Read more

Incident date: Jun 16, 2025

Rear subframe is completely rusted out on one side makes it completely undrivable especially with my young children.

Incident date: Feb 2, 2026

On the morning of [XXX] I received an error message on my dashboard (attached) "Stop Vehicle and Check Power Supply". The car had started to lose acceleration power to no more than 30MPH. I contact the service department at my local dealer. They instructed me to bring it in or have it towed. I was about 2 miles from home so I headed back. While in transit the car lost all power i... Read more

Incident date: Feb 2, 2026

The vehicle experiences a severe loss of power, placing it into a reduced-power or limp mode that prevents the vehicle from exceeding approximately 10 mph. The issue has occurred repeatedly despite multiple repair attempts. The battery was replaced initially, after which the vehicle broke down while still at the dealership. The service department removed the new battery & reinstalled the original ... Read more

Incident date: Sep 26, 2025

On [XXX], the vehicle was unable to be started - no lights, no power, unable to open the doors. I called Hyundai Roadside Assist and they sent someone from AAA a few hours later who was able to "jump start" the vehicle. I took it to the dealer, Manly Hyundai, on December 17th, 2025 and they determined nothing to be wrong with either the battery or the electrical system. On [XXX], while driving ... Read more

Incident date: Sep 26, 2025

My 2018 Tesla Model 3 started squeaking at 36k miles at the end of 2023 (5 year old) I took to the Tesla service center where they quoted me $570. The squeaky control arm issue in Tesla is well known on the internet with may forums complaining about it. Not sure if there is a safety issue but wanted to report this incase there is a pending case regarding this issue. I was happy to pay for parts bu... Read more

Incident date: Sep 26, 2025

My seatbelt malfunctioned and does not latch. The part that the seat belt goes into is not catching

Incident date: Jun 5, 2023

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not ma... Read more

Incident date: Jun 5, 2023

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part of the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa... Read more

Incident date: Feb 3, 2026

The dash cover has separated from the main dash component. RAM cannot confirm this will not impede the proper deployment of safety airbags in case of a head on collision. This is more than a visual issue, it's a safety issue. Looking online at RAM forums, this has been a common issue with the dash for many RAM owners.

Incident date: Feb 3, 2026

The contact owns a 2022 Jeep Compass. The contact stated that while driving up an incline at 78 MPH with the cruise control activated, the vehicle continued to accelerate while going downhill. There was no warning light illuminated. There was an abnormal sputtering sound coming from the vehicle while depressing the brake pedal; however, the vehicle continued to accelerate. The brake pedal was firm... Read more

Incident date: Oct 4, 2025

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving at 80 MPH, the driver’s side exterior A-pillar trim detached and separated from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Incident date: Oct 4, 2025

Burns excessive amounts of oil between oil changes.All cars were covered under the g.M recall mine fell, one month behind.But this motor is the exact motor that has been recalled to put in a heavier weight oil.Please expand the recall.So my truck can go in.

Incident date: Feb 4, 2026

I took my vehicle into Apple Ford in Columbia, MD for a safety recall. They proceeded to tell me that my engine, the crankshaft, and the turbo also need to be replaced but will not cover it even though these issues were caused by the safety recall. Everything online says that with this recall the engine should be replaced under the recall. We had small issues with the car about a year ago that wer... Read more

Incident date: Feb 4, 2026

I have taken my 2017 F150 to Sunrise over a period of 3 years to ‘fix’ the downshifting issue on the engine. I was constantly told I was imagining things. Then the dealer kept my truck for 3 months while is was supposedly fixed according to a recall sent out in 2022. The problem was not corrected. Then in 2025 another recall was issued for the braking system and the emergency brake light comi... Read more

Incident date: Nov 3, 2025

Ongoing Software Issues From shortly after delivery through now, the vehicle experiences frequent and recurring warning messages and system failures, including but not limited to: Suspension system warnings Driver assistance and self-driving feature failures One-pedal driving malfunctions Parking camera and sensor errors Other system warnings that appear to be software-related... Read more

Incident date: Jan 26, 2026

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was ... Read more

Incident date: Jan 26, 2026

The contact owns a 2021 Kia Sorento. The contact stated that while stopped at a traffic light or a stop sign, the vehicle rolled backwards and stalled. The contact was able to coast to the side of the road. The ignition key was cycled several times before the vehicle restarted. The failure was intermittent, with the check engine light illuminating intermittently. The vehicle was taken to the deale... Read more

Incident date: Jan 26, 2026

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera failure was intermittent. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 26V011000 (Equipment); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer... Read more

Incident date: Feb 4, 2026

I received a check engine light which i took to Bell tire for diagnosis. Here is there diagnosis Comments: The P01F0 code on a 2020 Chevy Blazer means the engine coolant temperature is below the normal operating range, often due to a stuck-open thermostat (or both thermostats in models with dual units), a faulty Engine Coolant Temperature (ECT) sensor, or low coolant, leading to poor fuel econom... Read more

Incident date: Feb 4, 2026

Incident date: Jan 4, 2026

A shake or shimmy at 49 ,50 mph. Ase mechanic confirmed all four tires belts have shifted.

Incident date: Jun 15, 2025

The contact’s employer owns a 2022 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was purchased as a driver's education vehicle, and due to the recall, the vehic... Read more

Incident date: Feb 4, 2026

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer twic,e and the recall repair was not performed. The contact stated that the dealer had brushed him off. The m... Read more

Incident date: Feb 4, 2026

The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was taken to a dealer where it was serviced under an unknown recall; however, soon after the vehicle was ... Read more

Incident date: Jan 24, 2026

The engine threw a rod on January 23, 2026. The vehicle stranded me on the side of the road. We called the dealership which they came and towed back to the dealership. No dashboard warnings at all. Oil pressure was good. I heard a low tick to begin with then a slight squeaking noise. After the engine locked it was an abrupt halt with the wheels locking up but didn't come to a complete stop. ... Read more

Incident date: Jan 26, 2026

My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time. This has h... Read more

Incident date: Jan 30, 2026

Clicking/tapping noise heard when turning either left or right.

Incident date: Feb 4, 2026

A recall was issued in Jan 2024 - notice 24S02/NHTSA Recall 24V031. In the fall, maybe September 2024, we had still been unable to schedule an inspection by the dealership. We were driving on the interstate, and part of the exterior A-pillar trim detached and flew off of the car into traffic, where it could have potentially caused an accident, had there been more traffic at the time. We finally go... Read more

Incident date: Jan 17, 2026

On [XXX], after placing my young child in my Tesla and closing the door, the 12V battery failed suddenly and the vehicle became inaccessible. I was unable to unlock or enter the car. I did not receive any warning or alert that the 12V battery was about to fail. The vehicle was in my garage, and the window automatically cracked, which allowed me to monitor my child while I sought help. I called Te... Read more

Incident date: Jan 17, 2026

Incident date: Feb 4, 2025

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to provide the speed. The GPS was used a temporary indicator of the speed. Several unknown warning lights were illumi... Read more

Incident date: Feb 4, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The accelerator pedal snapped/broke while driving the vehicle. Yes, it is available for inspection. How was your safety or the safety of others put at risk? I was not able to control the speed of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independ... Read more

Incident date: Feb 4, 2025

One day the lights just started flashing. Took to dealer and was told that someone must have backed into me and would be about $2500 to replace the camera (which is behind the windshield). Occasionally it will function but clearly seems to be a malfunction. In research online there appear to be many others that have experienced the same issue - can’t just be a coincidence. Shouldn’t happen on ... Read more

Incident date: Jun 15, 2025

Have had engine issues such as stalling, rattling, limp mode, rough idling and engine missing. Have had repairs done but continues to have major issues where it is not functioning properly.

Incident date: Jun 15, 2025

The contact owns a 2024 Honda CR-V. The contact stated that the passenger’s side rear seat belt failed to remain secured inside the buckle. The contact stated that the seat belt sensor remained illuminated, and the seat belt was not secured. The Part Number was 6155974. The dealer was contacted and confirmed that the part was not covered under warranty. The manufacturer was informed of the failu... Read more

Incident date: Feb 3, 2026

My vehicle was involved in a very bad accident and deemed a total loss due to all the front end damage. Serious injuries occurred and none of the air bags deployed.

Crash 1 injured

Incident date: Jun 11, 2025

At highway speeds (>60 mph), the blind spot detection on the passenger side will alert that a car is present in the vehicles blind spot when no car is present. This will happen intermittently and will continue even if I begin the lane change process, it will continue to alert that the car is there. Additionally, and less frequently, the forward collision detection system will identify a car is in ... Read more

Incident date: Jun 11, 2025

Incident date: Jan 14, 2026

Power steering went out when i try to turn on car I get a red steering wheel with “!” Signal next to it and I am unable to use steering wheel

Incident date: Jan 14, 2026

While dropping to school in my Tesla Model Y on [XXX] , I experienced a severe safety incident. A lower control arm bolt on the driver's side came off, causing the suspension to collapse. Before this, I noticed symptoms consistent with reported Model Y issues: rattling, clunking/popping noises, particularly when driving over bumps or turning, and unstable steering. This appears to be a manufacturi... Read more

Incident date: Jan 14, 2026

Incident date: Jan 20, 2026

About 4 weeks ago my vehicle began shaking uncontrollably while driving. The check engine light illuminated and multiple warnings appeared including emissions system, variable valve timing system, engine and transmission failures shown on the GMC app. I contacted the selling dealership and was given an appointment 4 days later. Later that day I drove less than 5 miles to pick up my children from s... Read more

Incident date: Jan 27, 2026

Vehicle lacked power to accelerate. Took vehicle to Christian Brothers Automotive where it was diagnosed with a bad transmission, Christian Brothers replaced the transmission.

Incident date: Jan 27, 2026

Vehicle is at 88k miles. Vehicle has hard shifting/delayed shifting between 1-3 and 5-7 gears. At highway speeds, vehicle tries to downshift from top gear. Have lost rpm's while driving-lasting about 3-5 seconds before engaging the gears again. Took to a dealer, was informed it was a "known" issue and would need the transmission replaced. Extended warranty will not cover since it is a known issue.... Read more

Incident date: Jan 27, 2026

Lifters went out in January 2024 Paid thousands and thousands to repair and now having more issues again. Same issues the recalled 2021-2025 gym 6.2L have

Incident date: Jan 31, 2026

While driving on a highway, the vehicle intermittently experienced a sudden loss of engine power during acceleration, accompanied by a flashing check engine warning light. The most serious event occurred while merging into traffic, when the vehicle failed to accelerate normally and briefly lost power, creating a risk of being struck by faster-moving vehicles. After pulling over and restarting the ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog