Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Dec 30, 2025
While driving at highway speed the panoramic sunroof/moonroof shattered/ imploded spontaneously sounding like a gunshot while driving on the highway. There was no debris or road hazard that caused it.
Incident date: Dec 1, 2025
Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simp... Read more
Incident date: Dec 10, 2025
My 2022 F‑150 has a burnt-out Quad LED side strip on the passenger side headlight. These are daytime running lights, a safety feature. I understand there is no TSB or recall, but many owners have the same issue. I am filing to document a recurring safety defect.
Incident date: Dec 10, 2025
Sidewall randomly cracked while traveling late at night on sparsely populated interstate. No debris on road or potholes encountered to explain why this occurred.
Incident date: Dec 10, 2025
Sidewall randomly cracked while traveling late at night on sparsely populated interstate. No debris on road or potholes encountered to explain why this occurred.
Incident date: Jan 8, 2026
On the morning of January 28, 2026 I arrived to work and came to a complete stop in my works parking garage. I used my key card to raise the gate. Once the gate was fully raised I pressed the accelerator to drive up the ramp. Shortly after accelerating, my engine revved really loud and high rate, then my car automatically increased speed. I immediately pressed the brake pedal but it didn’t stop.... Read more
Incident date: Oct 4, 2025
While driving on highway 880 today around 12:52pm, my moon roof exploded. I did not see any object land on me. I researched online and recall has been done on my moonroof same model previously. I suspect my moonroof was defective.
Incident date: Oct 4, 2025
New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic colli... Read more
CHEVROLET
SILVERADO 1500
(2025) - ELECTRICAL SYSTEM
Feb 5, 2026
Incident date: Jan 24, 2026
New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic colli... Read more
CHEVROLET
SILVERADO 1500
(2021) - ENGINE
Feb 5, 2026
Incident date: Feb 5, 2026
Purchased 9/5/25 at 76,280 and oil change light shown by 10/1/25 when i received an oil change at Valvoline and was told of my engine issues at 77,733 miles. Car then looked at by Elizabeth Auto Sales [XXX] and confirmed oil consumption at no fault of my own and metal shavings in oil. Car then towed to #1 Cochran Hyundai Monroeville [XXX] and looked at by Dale. Oil change and oil consumption tes... Read more
CHEVROLET
SILVERADO 1500
(2021) - SERVICE BRAKES
Feb 5, 2026
Incident date: Feb 5, 2026
On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accide... Read more
Incident date: Jul 10, 2024
The steering wheel keeps sticking when turning left or right. It does not matter what speed you are going. I almost hit a car due to this. The previous steering recall has been performed without fixing the issue. I took the car to Mazda in Corpus Christi, TX and they claim they can not find an issue. I can repeat the issue l even parked.
Incident date: Jul 10, 2024
As I was driving my 2021 Chevrolet z71 pick up I had a warning light appear on the dash indicating the safety traction control system was faulty, at the same time my truck had a loss of power as if it was not operating on all cylinders. I could hear some strange noises that were not normal, at the same time my transmission was shifting abnormally. I managed to drive to a dealer and was told it was... Read more
Incident date: Jan 27, 2026
All the ADAS systems have stopped working. I get warnings and beeping as I drive my vehicle. Numerous people are telling me that it is the $2,000 front sensing camera that needs to be replaced. This is a huge safety concern and it is plaguing the 3rd generation Honda Pilots.
Incident date: Jan 28, 2026
While driving, the vehicle displayed a “Check Electrical System” warning and experienced loss of propulsion power. The vehicle became inoperable and required towing. The Hyundai dealer diagnosed failure of the Integrated Charging Control Unit (ICCU), a known failure point on this platform. The ICCU is currently on backorder with no confirmed repair date. This failure creates a serious safety r... Read more
Incident date: Jan 28, 2026
While driving, the vehicle displayed a “Check Electrical System” warning and experienced loss of propulsion power. The vehicle became inoperable and required towing. The Hyundai dealer diagnosed failure of the Integrated Charging Control Unit (ICCU), a known failure point on this platform. The ICCU is currently on backorder with no confirmed repair date. This failure creates a serious safety r... Read more
Incident date: Dec 5, 2025
The contact owns a 2022 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly decelerated and failed to exceed 40 MPH, with the check engine warning light illuminated. The vehicle unexpectedly went into LIMP Mode. The vehicle was towed to an independent mechanic, where it was diagnosed with turbocharger failure. The contact was informed that the ... Read more
Incident date: Feb 2, 2026
I have a 6-speed (6R80) transmission. My V8-FORD F-150 2016, truck transmission has been experiencing SHIFTING issues for quite some time now. I reading now that all of these same problems that has been going on with my truck might be a recall. My truck downshifts very aggressively and I was told it does not need to be replaced but it could be something electrical. I have taken my truck to numerou... Read more
Incident date: Aug 5, 2025
The contact owns a 2019 Honda HR-V. The contact stated that the infotainment system display became inoperable while driving. Additionally, the rearview camera became inoperable while in reverse(R). The vehicle was taken to the dealer to be diagnosed. The contact was not provided with official diagnostic information; however, the dealer informed the contact that the Audio Display Unit had failed an... Read more
Incident date: Aug 5, 2025
I looked up recalls on my vehicle and it states that The 2011 Mazda6 is part of a recall (NHTSA 19V-323, Mazda 2818I) covering 2011-2013 models for front cross member (subframe) corrosion due to insufficient rust protection . In salt-belt states, this corrosion can cause the lower control arm to detach, reducing steering control and increasing crash risk. Key Details regarding the 2011 Mazda6 ... Read more
Incident date: Jan 1, 2026
My abs module has an error code and I can't find the part I need.
Incident date: Jan 1, 2026
My abs module has an error code and I can't find the part I need.
Incident date: Jan 1, 2026
The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending ... Read more
CHEVROLET
SILVERADO 1500
(2020) - FUEL SYSTEM, DIESEL
Feb 5, 2026
Incident date: Nov 22, 2025
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump and fuel system had failed and needed to be repaired. The vehicle was not repaired. The contact stated th... Read more
Incident date: Jan 27, 2026
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that while driving approximately 65 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was inspected, and there was oil under the rear passenger’s side of the vehicle in the wheel well. The vehicle was taken to dealer, where i... Read more
Incident date: Jan 27, 2026
Purchased my car, kept up with regular maintenance. Toyota and another mechanic confirm that I need to replace my transmission at 130k miles. It will cost me 12k. This is a known issue from Toyota because of a defective bearing. Yet I as the consumer must foot the bill. This needs to be recalled as it’s a common failure among over 4 years of this cars model. Toyota of Canada has recalled and iss... Read more
Incident date: Apr 25, 2025
while going down road the truck loses power and the computer states that there a problem with the traction control, i have to stop the truck pull over if i can, if I'm on the road then Im on the road turn it off, then back on it the only way to restore power to the drive line
Incident date: Apr 25, 2025
On the day of purchase, while traveling at approximately 70mph on the Florida Turnpike, a large section of the lower dashboard assembly detached and fell onto my feet, obstructing access to the pedals., the vehicle displayed a "Powertrain Failure" warning light. Subsequent inspection of the tires revealed extreme pressure variances (ranging from 33 to 41 PSI) and multiple "sticky" or stuck tire va... Read more
Incident date: Mar 24, 2025
On the day of purchase, while traveling at approximately 70mph on the Florida Turnpike, a large section of the lower dashboard assembly detached and fell onto my feet, obstructing access to the pedals., the vehicle displayed a "Powertrain Failure" warning light. Subsequent inspection of the tires revealed extreme pressure variances (ranging from 33 to 41 PSI) and multiple "sticky" or stuck tire va... Read more
Incident date: Mar 24, 2025
I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.
Crash
2 injured
Incident date: Feb 4, 2026
I have a 2017 Honda Accord Sport. According to the recall, the low pressure fuel pump has a faulty impeller. My low pressure, in tank, fuel pump failed. The failed pump caused the high pressure fuel pump to fail. DTC code P00087, low fuel pressure recorded. Symptoms included loss of motive power above 2000 rpm, hard starts, and engine light. According to Service Bulletin 24-072 all 2013-2017 Acc... Read more
Incident date: Feb 4, 2026
I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed into a concrete sign holder, and knocked down a sign, until I was able to stop it using the breaks. The accident caused $5000 worth of damage that I paid out of pocket to fix, since I assumed I must have made a mistake. However when I got the car back a month later, unintended accelera... Read more
Crash
CHEVROLET
SILVERADO 1500
(2019) - WHEELS
Feb 5, 2026
Incident date: Nov 14, 2024
My rear differential keep locking and making noise while turning
Incident date: Jan 26, 2026
Jeep electrical system shut down in the parking lot of a shopping mall in Parmus NJ in Dec-24, Jeep service department couldn't identify the issue and was left unresolved.
Incident date: Jan 29, 2026
UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started smoking and within 5 minutes my car was completely on fire. After the fire was put out, the whole front of the car was gone and then engine looked melted.
Fire
Incident date: Feb 5, 2026
Vacuumed pump replacement oil leakVacume Brake fluid leaked into power booster Complete brake failure . Complete Brake failure while pulling 6000 lb trailer Family in vehicle . Coolant leaks, water pump,heater hoses, exaust turbos ,and blow off valve.
Incident date: Jan 9, 2026
The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had i... Read more
Incident date: Jan 9, 2026
1-2 second period of no throttle response from a rolling stop, then a sudden lurch of acceleration. This happens all the time with my family in the car and its really scary.
Incident date: Jan 9, 2026
1-2 second period of no throttle response from a rolling stop, then a sudden lurch of acceleration. This happens all the time with my family in the car and its really scary.
Incident date: Feb 3, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue; however, the contact had not yet ... Read more
Incident date: Feb 4, 2026
While I was leaving a restaurant my back windshield spontaneously shattered in the middle of me driving it, I had the front and back heat on at the time it’s shattered, I am a first-time driver at the age of [XXX] , and I was extremely terrifying for my safety and other drivers safety while I drove my vehicle after the glass shattered out of nowhere due to no fault of my own, was worried about g... Read more
CHEVROLET
TRAILBLAZER
(2023) - ENGINE
Feb 5, 2026
Incident date: Jan 27, 2026
The failed components are called "cam phasers." It is a known problem with the Ford 3.5 Ecoboost Engine (that even Ford is aware of). The cam phasers can fail, causing the timing chain to fail at any moment. They rattle upon startup of a cold engine. The failure of the original engineering is causing owners of this vehicle, along with the F150 and others, to have to spend anywhere from $3,000... Read more
Incident date: Oct 1, 2025
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
Incident date: Oct 1, 2025
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
Incident date: Feb 4, 2026
my 2019 ford escape engine has recently taken a big decline due to coolant leaking into the cylinders of the car. i was told this is a common occurrence with 2019 Escapes, so why has it not been situated? it is unsafe and over all inconvenient for the ones who are with out a car now. my car decided in the middle of traveling that it was no longer going to move no matter how hard the gas was pushed... Read more
Incident date: Feb 4, 2026
Uncommanded downshift at highway speed causing sudden deceleration / loss of vehicle stability. Has happened twice, once in 2020 and again in 2025. Typically in slower than highway speeds when traffic is moderate to high and traffic starts to clear. Accelerator is pressed to return to highway speeds and the vehicle downshifts suddenly. Nearly caused collision from the rear vehicles both times.
Incident date: Dec 1, 2025
There is no remedy available for the safety recall until sometime in the first quarter of 2026. This could be several months.
Incident date: Feb 3, 2026
I am writing to report an additional safety‑related incident involving my 2024 Jeep Wrangler Rubicon 4xe. This vehicle previously experienced propulsion issues that I reported under NHTSA Case Number 11692887. On the morning of February 4, 2026, while driving to work on a busy interstate (approximately 12 miles from home), the vehicle again began exhibiting propulsion instability. The vehicle e... Read more
Incident date: Feb 3, 2026
I am writing to report an additional safety‑related incident involving my 2024 Jeep Wrangler Rubicon 4xe. This vehicle previously experienced propulsion issues that I reported under NHTSA Case Number 11692887. On the morning of February 4, 2026, while driving to work on a busy interstate (approximately 12 miles from home), the vehicle again began exhibiting propulsion instability. The vehicle e... Read more
Incident date: Feb 3, 2026
I am writing to report an additional safety‑related incident involving my 2024 Jeep Wrangler Rubicon 4xe. This vehicle previously experienced propulsion issues that I reported under NHTSA Case Number 11692887. On the morning of February 4, 2026, while driving to work on a busy interstate (approximately 12 miles from home), the vehicle again began exhibiting propulsion instability. The vehicle e... Read more