Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 252,439 complaints for CHEVROLET

CHEVROLET SILVERADO 1500 (2026) - ELECTRICAL SYSTEM Feb 12, 2026
Incident date: Jan 30, 2026
battery drains completely dead and will not take a charge. I bought this vehicle just under 1 year ago and 3 batteries main batteries have had to be be replaced, and 2 secondary batteries. Something is draining and killing the batteries and the dealership cannot find the cause. This has left me stranded without a vehicle 3 times in less than a year.
CHEVROLET EQUINOX (2018) - ENGINE Feb 12, 2026
Incident date: Feb 2, 2026
The vehicle experienced a sudden loss of motive power and became inoperable due to failure of the high-pressure fuel system. This VIN is subject to an active safety recall (NHTSA 24V957 / Ford 24S78) addressing high-pressure fuel pump failure that can result in loss of motive power while driving. Prior to failure, the vehicle exhibited reduced engine performance and drivability issues consistent ... Read more
CHEVROLET EQUINOX (2018) - ELECTRICAL SYSTEM Feb 12, 2026
Incident date: Feb 2, 2026
The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufac... Read more
CHEVROLET EQUINOX (2018) - ENGINE AND ENGINE COOLING Feb 12, 2026
Incident date: Feb 2, 2026
The contact owns a 2016 Ram 2500. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and went into LIMP Mode. The contact stated that the failure was intermittent but also occurred while towing a 30-foot trailer or a 24-foot trailer. Occasionally, after pulling over, turning off, and restarting the vehicle, the veh... Read more
CHEVROLET EQUINOX (2020) - ENGINE Feb 12, 2026
Incident date: Feb 12, 2026
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
CHEVROLET EQUINOX (2020) - FUEL/PROPULSION SYSTEM Feb 12, 2026
Incident date: Feb 12, 2026
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
CHEVROLET SILVERADO 1500 (2017) - POWER TRAIN Feb 12, 2026
Incident date: Jan 14, 2026
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
CHEVROLET SILVERADO 1500 (2017) - VEHICLE SPEED CONTROL Feb 12, 2026
Incident date: Jan 14, 2026
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
CHEVROLET EQUINOX (2020) - ELECTRICAL SYSTEM Feb 12, 2026
Incident date: Jan 29, 2026
I was driving across a major intersection when the car slammed on the brakes for no reason. There were no shadows. I was not under a bridge. It is an overcast day. No direct sun. My safety was at risk because I could have been hit by oncoming traffic when I was trying to go forward.
CHEVROLET SILVERADO 2500 (2020) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Feb 12, 2026
Incident date: Feb 11, 2026
My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing with this case
Crash 1 injured
CHEVROLET SILVERADO 1500 (2019) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Feb 12, 2026
Incident date: Nov 12, 2025
My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing with this case
Crash 1 injured
CHEVROLET EQUINOX (2024) - STRUCTURE Feb 12, 2026
Incident date: Feb 11, 2026
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure) and 25V695000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 55 MPH, the driver's side B-pillar trim detached from the vehicle. The B-pillar trim struck the side of the vehicle and cracked. The c... Read more
CHEVROLET EQUINOX (2024) - ENGINE Feb 12, 2026
Incident date: Feb 11, 2026
Ford is aware of the engine failure on the 2020 Ford F-150 5 liter Coyote V8 models. These vehicles consume excessive amounts of oil which leaks and causes engine failure. We took the car to Ford several years ago complaining about the issue and spent a good bit of money to 'fix' the problem. However, it is not fixed. We had some repairs done last week at our mechanic and they said the engine ... Read more
CHEVROLET EQUINOX (2024) - STRUCTURE Feb 12, 2026
Incident date: Feb 11, 2026
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware o... Read more
CHEVROLET TRAVERSE (2024) - ENGINE Feb 12, 2026
Incident date: Feb 6, 2026
I was driving my car, all of a sudden there was a loud knocking sound. The car suddenly wouldn’t accelerate. I was in the middle of a busy intersection with kids! I am 95 pounds, I can’t push the van! After being hit. I managed to get it moved with help. My van only had 108,000 miles on it! Took it to a mechanic, said needed an engine as there was no oil in it. How is that possible? We just ch... Read more
CHEVROLET TRAVERSE (2024) - FUEL/PROPULSION SYSTEM Feb 12, 2026
Incident date: Feb 6, 2026
Misfire then replaced plugs,coils and wires, then change fuel injector, and problem still there, then started truck and was tossing power and motor started ticking. Every shop told me this is the same common problem they're having with all 6.2L engine and they're all on recall by GM. I know 2016 are not in recall but I think they should be because this problem is in all 6.2L engine
CHEVROLET TRAX (2018) - ENGINE Feb 12, 2026
Incident date: Dec 29, 2025
While driving my truck roughly 60 mph, I experienced a sudden and uncommandded shift from 6th to 1st gear for roughly 3-5 seconds. When this occurred the engine RPMs jumped up to near Red Line and I experienced a rapid deceleration. I was driving on a dry road with new tires and did not experience any wheel lock up or skidding. However, this could have very easily posed an extreme safety hazard... Read more
CHEVROLET TRAX (2018) - UNKNOWN OR OTHER Feb 12, 2026
Incident date: Dec 29, 2025
The back window randomly exploded while I was taking my children to school and there are MULTIPLE complaints of the same issue but NISSAN hasn’t issued a recall yet. My children could have been cut or injured yet I am somehow responsible for a window exploding on its own all because I used the defoggers. That is not safe AT ALL.
CHEVROLET SILVERADO 2500 (2020) - FORWARD COLLISION AVOIDANCE: WARNINGS Feb 12, 2026
Incident date: Jan 24, 2026
The 2024 Mercedes-Benz GLS 450 exhibits a critical "Spatial Mapping Offset" defect within the MBUX 360-degree camera interface and the Active Brake Assist (ABA) logic. Specifically, the digital rendering of physical obstacles on the dashboard display is offset by approximately 0.5 feet (6 inches). This creates a "false clear" condition where the driver is visually signaled that an obstacle has bee... Read more
Crash
CHEVROLET SILVERADO 2500 (2020) - VISIBILITY/WIPER Feb 12, 2026
Incident date: Jan 24, 2026
The 2024 Mercedes-Benz GLS 450 exhibits a critical "Spatial Mapping Offset" defect within the MBUX 360-degree camera interface and the Active Brake Assist (ABA) logic. Specifically, the digital rendering of physical obstacles on the dashboard display is offset by approximately 0.5 feet (6 inches). This creates a "false clear" condition where the driver is visually signaled that an obstacle has bee... Read more
Crash
CHEVROLET COBALT (2005) - VEHICLE SPEED CONTROL Feb 12, 2026
Incident date: Nov 12, 2014
The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, ... Read more
Crash
CHEVROLET COBALT (2005) - FUEL SYSTEM, GASOLINE Feb 12, 2026
Incident date: Nov 12, 2014
The contact owns a 2014 Volkswagen Tiguan. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly vibrated with the EPC warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was dia... Read more
CHEVROLET MALIBU (2020) - ELECTRICAL SYSTEM Feb 12, 2026
Incident date: Feb 12, 2026
The contact owns a 2010 Mercedes-Benz C300. The contact stated that the battery and alternator were being drained. The check engine warning light was illuminated. Additionally, the front air bag sensor message and a fog light message were displayed. The vehicle was towed to an unknown local dealer; however, the dealer was unable to determine the cause of the failure. The contact then reached out t... Read more
CHEVROLET EXPRESS (2014) - VISIBILITY/WIPER Feb 12, 2026
Incident date: Feb 12, 2026
I’m writing to report an ongoing issue with my vehicle’s windshield washer system. The washer fluid is not dispensing properly, and as a result, the windshield is not being cleared effectively while driving. This creates a safety concern, especially in poor weather conditions or when road debris accumulates on the windshield. The reduced visibility makes it difficult to drive safely and confi... Read more
CHEVROLET BOLT EV (2023) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Feb 12, 2026
Incident date: Feb 2, 2026
while applying the brake i had complete brake failure. I learned the brake booter and master cylinder were leaking as describe in the recall.
CHEVROLET BOLT EV (2023) - SERVICE BRAKES Feb 12, 2026
Incident date: Feb 2, 2026
while applying the brake i had complete brake failure. I learned the brake booter and master cylinder were leaking as describe in the recall.
CHEVROLET CITY EXPRESS (2017) - POWER TRAIN Feb 12, 2026
Incident date: Sep 1, 2025
2017 Ford Escape 2.0 AWD with 155,000 miles with Known coolant intrusion issue... (Vin has not been apart of the recall) second owner, original owner never knew about engine replacement because issue never happened under him. now im stuck with a car that has plenty of new parts and i cant get it inspected or use it regularly because of the coolant intrusion, now I have to get a engine replacement ... Read more
CHEVROLET CITY EXPRESS (2017) - ENGINE Feb 12, 2026
Incident date: Sep 1, 2025
2017 Ford Escape 2.0 AWD with 155,000 miles with Known coolant intrusion issue... (Vin has not been apart of the recall) second owner, original owner never knew about engine replacement because issue never happened under him. now im stuck with a car that has plenty of new parts and i cant get it inspected or use it regularly because of the coolant intrusion, now I have to get a engine replacement ... Read more
CHEVROLET MALIBU (2022) - SERVICE BRAKES Feb 12, 2026
Incident date: Apr 1, 2024
k my abs and traction control and brake light came on my truck has 86k miles well took it and got it scanned said abs control module internal short so went on line to order one on back order and no date when available so went to dealer and they said no can’t get one nationwide back order so now my trucks brakes are not safe and i contacted ram with no response so idk wat to do and i thought car ... Read more
CHEVROLET MALIBU (2022) - ELECTRICAL SYSTEM Feb 12, 2026
Incident date: Apr 1, 2024
The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the loca... Read more
CHEVROLET MALIBU (2022) - VISIBILITY Feb 12, 2026
Incident date: Apr 1, 2024
The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the loca... Read more
CHEVROLET BLAZER (2022) - ELECTRICAL SYSTEM Feb 12, 2026
Incident date: Feb 2, 2026
The car will cut off while driving and across the dashboard it’ll say “press brake to start engine”.
CHEVROLET TRAVERSE (2020) - ENGINE Feb 12, 2026
Incident date: Jan 1, 2026
My GM Dealership completed the GM 6.2 Engine Inspection and recommended Oil Replacement as part of the 6.2 Engine Recall. Roughly 5,000 miles after this service, the engine failed. I attempted to accelerate from 45-65 miles per hour while getting on the highway, and the engine seized up. I was able to coast/steer the vehicle to the side of the road. The vehicle's starter could not crank the en... Read more
CHEVROLET TRAILBLAZER (2026) - ENGINE Feb 11, 2026
Incident date: Jan 19, 2026
The check engine light came on Dec 26 which I took to have checked and was told that it should go to the shop. The code was not being stored. I took it to the Honda dealership and they did a complete check and said the engine had gone back. The connecting rods and barrings cause the engine to fail and it needed to be replaced. I contacted Honda Goodwill and they declined to do anything to help rep... Read more
CHEVROLET SILVERADO 1500 (2018) - FUEL/PROPULSION SYSTEM Feb 11, 2026
Incident date: Sep 16, 2023
There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my garage due to fear of fire. Dealership says they are doing approx 1-2 a month and I am #59 on the list. I have not been offered a replacement vehicle. They told me I could not trade it in because it is “unsellable”.
CHEVROLET SILVERADO 1500 (2018) - ENGINE Feb 11, 2026
Incident date: Sep 16, 2023
There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my garage due to fear of fire. Dealership says they are doing approx 1-2 a month and I am #59 on the list. I have not been offered a replacement vehicle. They told me I could not trade it in because it is “unsellable”.
CHEVROLET MALIBU (2018) - STRUCTURE:BODY Feb 11, 2026
Incident date: Feb 11, 2026
Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cr... Read more
CHEVROLET TAHOE (2022) - ENGINE AND ENGINE COOLING Feb 11, 2026
Incident date: Feb 8, 2026
The contact called on behalf of the owner of a 2016 Ford F550. The contact stated that while one of the employees was driving 30 MPH and making a turn, a diesel fuel-burning odor was coming from the engine and entered the inside of the cabin through the A/C vents. No warning lights were illuminated. The driver was three hundred feet away from the business and continued to drive up to the business.... Read more
CHEVROLET EQUINOX (2025) - ELECTRICAL SYSTEM Feb 11, 2026
Incident date: Feb 3, 2026
Will not pass emissions due to sensors not going into "ready" state. We have taken it to 4 different mechanics and we were told that the abs module is not communicating. So we replaced it and still nothing. Now we are told that the PCM is not storing memory. There have been no lights illuminated on the dash this whole time, and no codes to determine the underlying electrical issue. With issues li... Read more
CHEVROLET MALIBU (2009) - POWER TRAIN Feb 11, 2026
Incident date: Feb 11, 2026
I purchased my beloved 2013 FJ Cruiser from Wellesley Toyota 6.5 years ago and have really enjoyed it. I have had it serviced religiously at McGee Toyota of Hanover since my purchase and expected to continue to enjoy it for many years to come and was just informed by McGee Toyota that the frame is severly rusted out throughout. My truck only has 158K miles on it and I expected this to last at leas... Read more
CHEVROLET TRAX (2018) - EXTERIOR LIGHTING Feb 11, 2026
Incident date: Feb 10, 2026
The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ portion of the the taillights and race track with be completely non-functioning causing the vehicle to have no re... Read more
CHEVROLET EQUINOX (2018) - UNKNOWN OR OTHER Feb 11, 2026
Incident date: Feb 9, 2026
My car will not shift. It’s saying that the part that was fixed under the recall is bad. What do I do now?
CHEVROLET TAHOE (2021) - FUEL/PROPULSION SYSTEM Feb 11, 2026
Incident date: Jan 28, 2026
My car broke down as I was driving with no prior indication or warning. It failed to run when I tried to start it back up, so I had to push it off the road and call for a tow. The shop told me the problem was that the tube-fuel supply line was corroded from the inside and needed to be replaced. I had a similar issue with my brake fluid lines being corroded and needing to be replaced a year prior. ... Read more
CHEVROLET TRAVERSE (2018) - ELECTRICAL SYSTEM Feb 11, 2026
Incident date: Feb 6, 2026
I am writing to report a critical safety defect in my vehicle, a 2019 Ram 1500 Big Horn , involving a catastrophic failure of the heater core (heater coil). This failure creates an unreasonable risk to motor vehicle safety as defined under 49 U.S.C. § 301. Safety Risk 1: Acute Toxicity and Driver Impairment The failed component is releasing vaporized ethylene glycol directly into the passenger ca... Read more
CHEVROLET TRAVERSE (2018) - ENGINE Feb 11, 2026
Incident date: Feb 6, 2026
I am writing to report a critical safety defect in my vehicle, a 2019 Ram 1500 Big Horn , involving a catastrophic failure of the heater core (heater coil). This failure creates an unreasonable risk to motor vehicle safety as defined under 49 U.S.C. § 301. Safety Risk 1: Acute Toxicity and Driver Impairment The failed component is releasing vaporized ethylene glycol directly into the passenger ca... Read more
CHEVROLET TRAVERSE (2025) - FUEL/PROPULSION SYSTEM Feb 11, 2026
Incident date: Feb 2, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more
CHEVROLET TRAVERSE (2025) - ENGINE Feb 11, 2026
Incident date: Feb 2, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more
CHEVROLET TRAVERSE (2025) - VEHICLE SPEED CONTROL Feb 11, 2026
Incident date: Feb 2, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more
CHEVROLET TAHOE (2021) - STEERING Feb 11, 2026
Incident date: Jan 26, 2026
The contact owns a 2024 Harley-Davidson RH1250-S. The contact received notification of NHTSA Campaign Number: 25V590000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
CHEVROLET EQUINOX (2025) - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Feb 11, 2026
Incident date: Dec 31, 2024
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. It was discovered that there was a mileage discrepancy. The vehicle was a private seller. At the time of purchase, the odometer mileage was 119,000. The contact purchased a Carfax Report, which indicated that the odometer mileage was reported in September 2022 at 144,556, and the vehicle failed inspection. In addition, in October 2018, the... Read more
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