Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 250,088 complaints for CHEVROLET
Incident date: Nov 17, 2025
The contact owns a 2024 Jeep Gladiator. The contact stated that while attempting to shift the vehicle into first gear, the vehicle unexpectedly accelerated up to approximately 25 MPH without the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the fa... Read more
Incident date: Nov 17, 2025
I am writing to formally document serious engine defects I have experienced with my 2021 Chevrolet Tahoe equipped with the 5.3L L84 V8 engine. 1.Crankshaft Failure: My Tahoe suffered a catastrophic crankshaft failure that required major repair/replacement. I am aware that GM has recalled certain vehicles equipped with the 6.2L L87 engine for crankshaft and rod-bearing defects. Based on my experien... Read more
Incident date: Apr 30, 2025
Unknown: all light on dash come on. Maybe an electrical or engine problem. All safety features on car disable. Honda dealer said it’s an emission problem. Battery has been changed and problem still continues. Started at about 70,000 miles. Comes on and goes away on its own. Happened about 7 times now
Incident date: Nov 13, 2025
My 2020 model Acura MDX is experiencing unexpected engine shutdowns while braking during motion. The issue has been reported multiple times to the vehicle manufacturer and their authorized dealers; however, their responses have been consistently unhelpful and have not resolved the problem. I currently have an open complaint with American Honda Motor Co., Inc. since December 2023 Case Number: 14329... Read more
Incident date: Nov 13, 2025
I drive 20+ miles each way to work every day. Much of this drive is on highways, and currently the bridge connecting Ohio and Kentucky is down to three lanes with no berm. On a windy road with low visibility and a steep hill near my home, the car completely lost power and acceleration without any warning. I wasn't able to drive it completely off the road before it came to a stop and due to the los... Read more
Incident date: Nov 13, 2025
I drive 20+ miles each way to work every day. Much of this drive is on highways, and currently the bridge connecting Ohio and Kentucky is down to three lanes with no berm. On a windy road with low visibility and a steep hill near my home, the car completely lost power and acceleration without any warning. I wasn't able to drive it completely off the road before it came to a stop and due to the los... Read more
CHEVROLET
SILVERADO 3500
(2021) — ENGINE
Nov 20, 2025
Incident date: Nov 19, 2025
Engine failure at 67k, Hyundai denied warranty
Incident date: Nov 13, 2025
The contact owns a 2017 Hyundai Sonata. The contact stated that after receiving oil changes on four occasions, the oil warning light illuminated. The vehicle was taken to an independent mechanic twice, and the contact was informed that the oil pressure sensor was leaking at the connector, and the oil pressure sender or the switch needed to be replaced. The vehicle was repaired, but the failure per... Read more
Incident date: Nov 13, 2025
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle restarted. The vehicle was driven approximately 500 feet and was parked. In addition, the check engine warning light was illuminated. The contact turned off the vehicle. The contact stated that whil... Read more
CHEVROLET
SILVERADO 2500
(2022) — FUEL/PROPULSION SYSTEM
Nov 20, 2025
Incident date: Sep 30, 2025
I was driving home from work and all of a sudden I am pushing the gas pedal down but unable to go faster. I lost complete power. The car was in gas mode at the time of incident. I could not start the car or move the dial from park, neutral, etc... I had to get out of the car lock it, get back in and I was able to start and go straight to the dealership.
Incident date: Nov 13, 2025
Was notified by my local motorcycle store Classic Powersports of Rockwall TX that my motorcycle has been recalled for the second time in less than 3 months for possible engine failure and the manufacture has not remedy. I've requested a buy back of the vehicle to purchase another model and I haven't received no response from the manufacture. I'm making payments on a brand new motorcycle that has... Read more
Incident date: Aug 14, 2025
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been... Read more
Incident date: Aug 14, 2025
There is a button on the top of the steering wheel that puts the car in low gear. We have been going down the interstate twice and my husband accidentally hit the button slowing down the car immediately. This is very dangerous and could cause a rear end collision. We have reported it to Chevrolet several times, to the service department twice and the corporation also. Low gear has normally been... Read more
CHEVROLET
SILVERADO 1500
(2021) — EXTERIOR LIGHTING
Nov 20, 2025
Incident date: Mar 1, 2024
There is a button on the top of the steering wheel that puts the car in low gear. We have been going down the interstate twice and my husband accidentally hit the button slowing down the car immediately. This is very dangerous and could cause a rear end collision. We have reported it to Chevrolet several times, to the service department twice and the corporation also. Low gear has normally been... Read more
Incident date: Oct 25, 2025
1. Component or System Failed: ADAS safety systems including Blind Spot Detection, Cross-Traffic Alert, Front Camera/IPMA, Pre-Collision Assist, and Park Aid. 2. How Safety Was Put at Risk: driving for months with intermittent or absent collision-avoidance systems, increasing risk of lane-change accidents and front-impact hazards. 3. Reproduced or Confirmed by Dealer: Yes — dealership and engi... Read more
Incident date: Nov 11, 2025
Approximately two months ago while driving about 65 mph on the interstate the power steering failed, and reverted to manual steering. The vehicle became extremely difficult to turn. I was near an exit, and as I slowed to leave the interstate, at 30-35 mph the steering began to work normally. I did not have the issue investigated. Two days ago while going to work, and descending a mountain which h... Read more
Incident date: Nov 11, 2025
Brake booster failure, master brake cylinder failure
CHEVROLET
SILVERADO 1500
(2020) — UNKNOWN OR OTHER
Nov 20, 2025
Incident date: Nov 19, 2025
I am writing to formally request warranty service for my Toyota CH-R 2018, VIN [XXX] , currently with 88,341 miles. Despite its relatively low mileage and consistent maintenance, the vehicle has developed a transmission issue attributed to a defective bearing inside the Continuously Variable Transmission (CVT). As you are aware, Toyota issued a warranty extension specifically covering transmission... Read more
Incident date: Dec 31, 1969
Four days ago, engine started making a whining noise when accelerating, especially in lower gears. No warning signs. 2022 Highlander Platinum is 3 years old, 80K miles, out of warranty; no extended warranty purchased due to historical, stellar Toyota reliability. Toyota service department at Toyota dealership today said whining is due to a bearing issue within the transmission (my personal mech... Read more
Incident date: Dec 31, 1969
POWER STEERING AND STABILITAK UNABLE TO STEER . CHECKED OWNERS MANULE IT SAYS TURN TRUCK OFF THEN START AGAIN. iT ALSO STATES IT IS STILL SAFE TO DRIVE I don't think so!!! it comes with no warning and you have to pull over and shut the truck off let it sit just a short while then it will steer just fine ....again for a while . the warning lamps and chimes worked just fine. at the same time the... Read more
Incident date: Dec 31, 1969
POWER STEERING AND STABILITAK UNABLE TO STEER . CHECKED OWNERS MANULE IT SAYS TURN TRUCK OFF THEN START AGAIN. iT ALSO STATES IT IS STILL SAFE TO DRIVE I don't think so!!! it comes with no warning and you have to pull over and shut the truck off let it sit just a short while then it will steer just fine ....again for a while . the warning lamps and chimes worked just fine. at the same time the... Read more
Incident date: Nov 1, 2023
I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire ... Read more
Fire
Incident date: Nov 1, 2023
Was Delivered. Took for a test drive. Stalled at stop sign. Restarted went down the road stalled and slammed into park. Contacted company was told to take to local GMC/Chevy, (said they did a bunch of research and this part should work) basically guessing had my vehicle for 9 months replaced some sensor. Had my boyfriend Drove to red light, not even half a block, stall (stable track sensor) but lo... Read more
Incident date: Nov 1, 2023
Was Delivered. Took for a test drive. Stalled at stop sign. Restarted went down the road stalled and slammed into park. Contacted company was told to take to local GMC/Chevy, (said they did a bunch of research and this part should work) basically guessing had my vehicle for 9 months replaced some sensor. Had my boyfriend Drove to red light, not even half a block, stall (stable track sensor) but lo... Read more
CHEVROLET
SILVERADO 1500
(2021) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Nov 19, 2025
Incident date: Jul 26, 2025
RE: 2025 HYUNDAI ELANTRA LIMITED AUTOMATIC BRAKE CONTROL On a recent road trip, the automatic brake system activated twice in a manner that could have put our lives at risk. The list below applies to both incidents: On a four lane interstate highway at approximately 70 mph. Wide, level median. Full daylight. Dry pavement. Unlimited visibility. Flat landscape. No objects in the median or a... Read more
Incident date: Oct 24, 2025
While driving down the highway at 70 miles per hour ater driving 2.5 hours our 2021 Pacifica hybrid minivan flashed a warning on the vehicles display saying approximately "Warning Engine Shutting Down". The engine immediately shut down in the middle of the highway and we were forced to coast off the highway to the shoulder. The engine warning light came on. We turned the car off for a few minutes... Read more
Incident date: Oct 24, 2025
See attached document for complaint. We are writing to express our concerns regarding ongoing and unresolved issues with our 2024 Chevrolet Tahoe High Country Deluxe Package, which we purchased on [XXX] from Titus-Will Chevrolet in Olympia, Washington. Our vehicle was ordered on [XXX] and delivered with 12 miles on the odometer [XXX]. The total purchase price was $97,889.61. This vehicle is equip... Read more
Incident date: Oct 24, 2025
See attached document for complaint. We are writing to express our concerns regarding ongoing and unresolved issues with our 2024 Chevrolet Tahoe High Country Deluxe Package, which we purchased on [XXX] from Titus-Will Chevrolet in Olympia, Washington. Our vehicle was ordered on [XXX] and delivered with 12 miles on the odometer [XXX]. The total purchase price was $97,889.61. This vehicle is equip... Read more
Incident date: Feb 1, 2025
The contact owns a 2019 Mini Clubman. The contact stated that while driving at an undisclosed speed, the message "Left Brake Light Malfunction" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer... Read more
Incident date: Feb 1, 2025
The contact owns a 2025 Chevrolet Equinox. The contact stated that while reversing, the transmission remained in drive. The contact depressed the shifter to move. The contact stated that the gear shifter was sticking. The vehicle jerked, hesitated, and then stalled. The contact stated that the doors were locking and unlocking without driver input after an update was performed, and the keys became ... Read more
Incident date: Feb 1, 2025
The contact owns a 2025 Chevrolet Equinox. The contact stated that while reversing, the transmission remained in drive. The contact depressed the shifter to move. The contact stated that the gear shifter was sticking. The vehicle jerked, hesitated, and then stalled. The contact stated that the doors were locking and unlocking without driver input after an update was performed, and the keys became ... Read more
Incident date: Oct 29, 2025
The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the transmission was shifting roughly while upshifting or downshifting. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechani... Read more
Incident date: Oct 1, 2025
Detailed Description of the Defect: Friday Incident: While picking up my son from school, the vehicle abruptly disabled multiple safety and driver-assist features. The car rolled backward on a slight incline, failed to display any surrounding vehicles on the FSD visualization, and retained accelerator input even after I removed my foot from the pedal. The vehicle continued to speed up slightly in... Read more
Incident date: Nov 18, 2025
See attached document for complaint. There has been no attention paid to this matter. As a result, injuries or death may occur.
CHEVROLET
SILVERADO 1500
(2021) — STRUCTURE
Nov 19, 2025
Incident date: Nov 19, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-Pillar trim had become loose. The vehicle was taken to the dealer, where it was inspected, and the part was ordered. The vehicle was not repaired. Th... Read more
Incident date: Nov 18, 2025
The contact owns a 2011 Toyota Tundra. The contact stated that while attempting to accelerate from a red traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The vehicle was towed to the residence and remained at the residence for further investigation. In addition, a local independent mechanic was contacted, and the ... Read more
Incident date: Sep 5, 2024
The vehicle was sold with a “minor accident” reported, but the condition suggests the damage may have been more significant. After purchase, I discovered the rear seatbelt did not work and required interior panels to be removed and replaced. A non-working seatbelt points to possible prior impact or structural damage affecting the restraint system. The vehicle also has an active safety recall f... Read more
Incident date: Oct 23, 2025
My 2022 Kia EV6 developed a serious electrical/MCU malfunction on 10/19/2025 at approximately 64,300 miles. While driving, the vehicle began to stutter during acceleration, all driver-assistance and safety systems disabled (LKAS, collision avoidance, lane keeping), and the vehicle could not accelerate normally (topping out around ~60 mph when fully pressing the pedal). The Kia Connect app displaye... Read more
Incident date: Oct 23, 2025
Shift to park errors over multiple years, shutter when accelerating. Now pressure control solenoid code vehicle will not go in reverse or shift out of first gear. Transmission needs replacement. This is my family vehicle, i have 3 small children and it has turned off at stop lights etc. My families safety has been jeopardized many times driving this vehicle, especially the last time in particular... Read more
Incident date: Nov 19, 2025
Forward collision alert system has slamed the breaks on for no reason. The vehicle begins abruptly stop for no reason. On two of the occasions I was almost rear-end by following vehicles. The system needs to be recalled.
Incident date: Oct 5, 2025
Recurring sudden loss of power steering assistance combined with simultaneous disablement of Electronic Stability Control (ESC), Automatic Emergency Braking (AEB), Active Lane Management, and Blind Spot Monitoring. Multiple separate occurrences with photographic/video evidence over the past few years, including total loss of power steering on November 9, 2025. Serious safety defect with children i... Read more
Incident date: Nov 6, 2025
When’s stopping the vehicle it shut off and stall to come back on or cut off completely and when i try to restart the vehicle it take several attempts before coming back on. It happens often if i dont turn off the the auto feature
Incident date: Jul 1, 2025
My 2017 Hyundai Santa Fe experienced a sudden and complete engine failure without any warning signs. There were no warning lights, no check engine light, and no unusual noise before the failure. The engine stalled while trying to start, ran very rough for a second, and then completely shut off. After that, the engine would not start again at all. A certified independent mechanic inspected the veh... Read more
Incident date: Jul 1, 2025
The 1st time my 2022 Equinox broke down was July 1st 2025 approximately 3+ miles from my house turned left at intersection (stop sign) approximately 50 yards. All sudden engine lost power (engine was still running) till it stopped running. (At that time I was thinking it ran out of gas. I know I had plenty of gas). No advance warning. No idiot lights came on, not even the check engine either. I wa... Read more
Incident date: Jul 1, 2025
The 1st time my 2022 Equinox broke down was July 1st 2025 approximately 3+ miles from my house turned left at intersection (stop sign) approximately 50 yards. All sudden engine lost power (engine was still running) till it stopped running. (At that time I was thinking it ran out of gas. I know I had plenty of gas). No advance warning. No idiot lights came on, not even the check engine either. I wa... Read more
CHEVROLET
SILVERADO 1500
(2024) — EXTERIOR LIGHTING
Nov 18, 2025
Incident date: Nov 14, 2025
Gauge cluster flashes and continues to spaz out impeding the use of the instrument controls such as speedometer and other equipment on the gauge cluster. This part is currently recalled on SOME jeeps. For some reason my 2020 wrangler was not included and it should be.
Incident date: Apr 2, 2025
Acura RDX headlight problem, dimming headlights, which is a known issue according to the Acura dealership service department in Brentwood, TN. The Acura technician stated that this is often caused by delaminating reflector film, and flickering headlights, which can result from faulty relays or wiring. The dimming makes it hard to see while driving during sundown. Driving with the high beam on ca... Read more
Incident date: Nov 5, 2025
The contact owns a 2018 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (STRUCTURE) and 25V695000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that while washing the vehicle, the silver paint on the driver side was peeling. The paint near the driver’s side mirror was peeling. Upon further inves... Read more
Incident date: Oct 17, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact noticed on the Mobile App, that the battery was charging every 3–5 hours. In addition, the contact stated that the failure had started immediately after a service appointment with the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The de... Read more
Incident date: Nov 1, 2025
Engine light with P0299 code: Turbocharger/Supercharger Underboost. Car had hard time accelerating, especially going up the hills. Turbocharge By-Pass Valve replaced at a service center. Engine light came on again 2 weeks later when getting onto the freeway, attempting to accelerate to 70 mph. Same p0299 code. No prior concerns or symptoms, the car is under 89,000 miles.