Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 250,088 complaints for CHEVROLET
CHEVROLET
SILVERADO 1500
(2024) — ELECTRICAL SYSTEM
Dec 4, 2025
Incident date: Dec 1, 2025
The contact owns a 2020 BMW X5. The contact stated that while stopped at a traffic light, after the light changed, the accelerator pedal was depressed and the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the starter had failed. The mechanic ... Read more
Incident date: Dec 3, 2025
The contact owned a 2021 Ford Transit. The contact stated that while driving the 2021 Thor Gemini at 65 MPH in the wind, the wind veered the vehicle off the road. The vehicle rolled over and down an embankment when it came to a stop. No warning lights were illuminated. The side curtain air bag and front passenger-side air bags deployed. However, the driver-side air bags did not deploy. A police ... Read more
Crash
2 injured
Incident date: Jun 28, 2025
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. Two local dealers were contacted on several occasions; however, the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for t... Read more
Incident date: Dec 1, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while turning left with a foot on the accelerator pedal, the vehicle lost motive power and started shaking. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to a dealer, where it was diagnosed that the intake fuel pump needed to be replaced.... Read more
Incident date: Dec 1, 2025
Squeaky breaks Coolant leak Engine heating warning Check enginelight comes on after each gas visit Car sounded super load when engine is running due to constant coolant leaks Car doesn’t feel safe to drive with 4 young kids!
Incident date: Jun 17, 2025
Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.
Incident date: Dec 1, 2025
The rear doors have emergency release cables in case the power is cut during a collision. These cables are hidden, not glowing, and have a small square pull on the end that is difficult to find and pull. I had great difficulty in testing the function to ensure the emergency cable pulls worked. They need to have a glowing T-handle on the end to facilitate location and movement, and the emergency ca... Read more
Incident date: Dec 4, 2025
The automatic braking system provides warning and brakes the car automatically with no trigger to do so. Has happened several times. My safety is at risk due to the vehicle braking for no reason while in traffic disrupting my own controlling the vehicle. The car is at dealer currently however they saying something "HAD" to trigger it and that I just wasn't aware. Not able to recreate at current ... Read more
CHEVROLET
SILVERADO 1500
(2024) — UNKNOWN OR OTHER
Dec 4, 2025
Incident date: Jul 1, 2024
I have a rear window leak that is that is from a manufacturing defect, as described in this TSB: https://static.nhtsa.gov/odi/tsbs/2023/MC-10247466-9999.pdf I originally took the vehicle into the dealer in advance of my factory extended warranty expiring and they said they would call me back to schedule a fix/replacement. They never did. Now, my extended warranty has expired and when I went back ... Read more
Incident date: Dec 4, 2025
1. Failure to Address a Safety Recall Promptly When scheduling the appointment, I informed the dealership of an open safety recall (Recall V06, NHTSA 19V-021) involving the steering linkage jam nut (a defect which can cause loss of steering control). This recall is critical for safety, yet I was told on the phone that the dealership “could not work on it yet” due to unspecified changes being m... Read more
Incident date: Dec 4, 2025
Experiencing sudden loss of power steering while driving - unsafe condition. Experiencing sudden loss of electric power steering assist while driving. Loss of power steering persists until ignition recycling (stop, put car in park, turn ignition off, turn ignition back on), which seems to clear it. Problem re-occurs intermittently on subsequent drives. Issue has been experienced at multiple M... Read more
CHEVROLET
SILVERADO 1500
(2006) — ELECTRICAL SYSTEM
Dec 4, 2025
Incident date: Apr 10, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving 50 MPH, the vehicle lost motive power. The driver was able to pull over to the side of the road. There was no warning light illuminated. The driver was able to restart the vehicle after approximately 30 minutes, and the driver resumed driving. The contact received notifications of NHTSA Campaign Number... Read more
CHEVROLET
SILVERADO 1500
(2006) — POWER TRAIN
Dec 4, 2025
Incident date: Apr 10, 2025
I was driving down the highway at 65 mph and went to slow down and I had no brakes. Resulting in me having to go into the ditch to avoid a collision. After I was able to get the truck to slow down and to a stop I inspected my braking system to find all of my brake lines were rusted out and I had ruptured my brake lines. Since the incident I have had to replace all my brake lines and both of my bra... Read more
Incident date: Dec 4, 2025
Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your file upload will not let me upload picture even though it's in correct format. I ca... Read more
Incident date: Dec 4, 2025
Experiencing sudden loss of power steering while driving - unsafe condition. Experiencing sudden loss of electric power steering assist while driving. Loss of power steering persists until ignition recycling (stop, put car in park, turn ignition off, turn ignition back on), which seems to clear it. Problem re-occurs intermittently on subsequent drives. Issue has been experienced at multiple M... Read more
Incident date: Nov 30, 2025
The contact owns a 2021 BMW 330I. The contact stated that several attempts were needed in the morning to start the vehicle. The contact stated that while driving at various speeds, the message "Check Control - Engine Unable to Start" even though the vehicle was running and being driven. Additionally, the contact stated that after stopping at a traffic light, the engine ON/OFF engaged; however, aft... Read more
Incident date: Nov 30, 2025
Bought vehicle on 11/28/25. By 11/30/25, brakes squealing and large puddle of coolant in driveway. Took back to dealer on 12/1/25, told special radiator hose that is on backorder all over country. Unknown ETA.
CHEVROLET
TRAVERSE
(2024) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Dec 4, 2025
Incident date: Dec 1, 2025
The contact owns a 2021 Nissan Rogue. The contact stated that after remote starting the vehicle in cold weather, after two to three minutes, the contact drove the vehicle with the defroster activated for a half mile. After parking and depressing the stop button, there was a loud popping sound, and the contact became aware that the rear glass had exploded without impact. There were no injuries repo... Read more
Incident date: Dec 1, 2025
Engine overheating light comes on, car leaking fluid. Possible radiator or radiator hose. Unsafe to drive breaks are squeaky and bad.
Incident date: Nov 25, 2025
Car stalls from stop during acceleration. There are times when there is no response from throttle.
Incident date: Nov 25, 2025
My 2013 Chevrolet Equinox (~132,000 miles) has a serious and unsafe oil consumption problem. I had a full oil change, and only two weeks later the dipstick was completely dry. The vehicle provided no warning lights, no low-oil indication, and the GM Oil Life Monitoring System gave an inaccurate reading, failing to alert me to the critically low oil level. On November 25, 2025, while stopped with ... Read more
Incident date: Nov 25, 2025
My 2013 Chevrolet Equinox (~132,000 miles) has a serious and unsafe oil consumption problem. I had a full oil change, and only two weeks later the dipstick was completely dry. The vehicle provided no warning lights, no low-oil indication, and the GM Oil Life Monitoring System gave an inaccurate reading, failing to alert me to the critically low oil level. On November 25, 2025, while stopped with ... Read more
Incident date: Feb 25, 2025
My steering has become sticky. It started slowly but has become very dangerous. I can no longer drive it safely. I have to jiggle the wheel to pull it out of a lock up during long turn in which causes the rear tires to sway. It recently started to do it while even going straight . Took it dealership but they say they can not duplicate the problem. I have talk to other Pacifica owners with the ... Read more
CHEVROLET
SILVERADO 1500
(2022) — UNKNOWN OR OTHER
Dec 3, 2025
Incident date: Nov 28, 2025
The rear windshield spontaneously exploded while the vehicle was stationary. I confirmed this was not caused by any impact or debris. There have been several other reports on various websites of this issue, across multiple models including the F150 and Bronco, and potentially being caused by faulty wiring of the rear defroster. Ford has not issued a recall and will not accept responsibility for ... Read more
CHEVROLET
SILVERADO 1500
(2022) — UNKNOWN OR OTHER
Dec 3, 2025
Incident date: Nov 28, 2025
The Telematics module on my car stopped working. It caused all of my warning tones to go out and are not audible. Furthermore the OnStar system is not working. I have read a lot of post and it seems like the module is a high fail item and if it fails after the manufactures warranty then we are left with a pretty hefty bill just to get one of the safety features to work. GM needs to fix this at the... Read more
CHEVROLET
SILVERADO 1500
(2002) — POWER TRAIN
Dec 3, 2025
Incident date: Oct 27, 2025
My 2022 Kia Seltos repeatedly stalls and shuts off while driving, including in traffic and at stop signs. The vehicle has also had multiple electrical failures and an emergency brake malfunction. A few weeks ago, October 26th, while going through a Starbucks drive-through, My car completely stopped. I got stuck in the Starbucks line and multiple people had to help me push my car out of the driv... Read more
CHEVROLET
SILVERADO 1500
(2002) — UNKNOWN OR OTHER
Dec 3, 2025
Incident date: Dec 3, 2025
The rear camera blanks out when backing out of driveway into the sun. It prevents me from seeing cross traffic and pedestrians. The dealer looked at the system and said it something I had to live with. This seems to be an intermittent problem, as sometimes it suddenly starts to work, or when I back into the street over the curb gutter. If I back the vehicle into the garage and drive out into the ... Read more
CHEVROLET
SILVERADO 1500
(2002) — ENGINE
Dec 3, 2025
Incident date: Nov 26, 2025
While driving, my vehicle developed engine knocking, lost power, overheated, and produced smoke from the engine compartment. Shortly after, the engine seized and the vehicle will not start. An authorized dealership diagnosed the failure and recommended a complete engine (long-block) replacement, indicating catastrophic internal engine damage. This failure appears consistent with known Theta II e... Read more
CHEVROLET
SILVERADO 1500
(2020) — STEERING
Dec 3, 2025
Incident date: Aug 23, 2025
On the dashboard there’s an message saying “Error: Steering Lock” and it won’t let me turn on the car.
Incident date: Dec 2, 2025
THIS IS A RECALL REMEDY FAILURE REPORT UNDER 49 U.S.C. §30120. My 2020 Chevrolet Silverado 1500 (VIN: [XXX] ) received Recall 24V797000 on June 9, 2025. The ECM update is intended to detect incipient clutch-pressure or gear-ratio deviations—early signs of a developing slip—and automatically force limp mode to prevent rear-wheel lockup. On August 23, 2025, after the recall was performed, the... Read more
Incident date: Dec 2, 2025
Vehicle displayed reduced engine power, check engine light, and service brake assist all at the same time. Brake pedal wouldn't move leaving me without brakes. Coasted to stop and shut off car. Brake did not release and now engine won't start. Informed brake vacuum booster pump is problem and ruined motor now.
Incident date: Dec 2, 2025
I was pulling into parking space very slowly, stepped on the brake. The brake made a loud grinding sound. I pressed a little bit more cause I didn’t understand what was going on in the car at launched forward hit a tree slowed down a little and then kept going all the way down across street into more trees in a bush. I did not press the gas pedal at all. I was on the break.
Crash
Incident date: Apr 22, 2025
said vehicle started making a grinding sound and all of a sudden the brake pad or shoe they'll completely off of the vehicle and the caliper for disc brake was the wrong calipers on my front end of my vehicle and now it's upside down and backwards and it's not the right calipers for my vehicle
Incident date: Dec 1, 2025
While using Full Self Driving (FSD) for autoparking, the car backed into and sideswiped a pole
Crash
Incident date: Dec 1, 2025
Completely disgusted with Chevy traverse. Upper radiator hose busted and radiator leaks at seem, squeaky brakes since day one purchased then sensor on brakes went bad causing it to say brakes are less than they actually are says 18% and it’s actually 88% caused the engine light to come on ppl can’t afford a payment and be at the dealer all the time and without transportation. It’s my only ve... Read more
Incident date: Aug 20, 2025
While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and ... Read more
CHEVROLET
SILVERADO 1500
(2018) — SEATS
Dec 3, 2025
Incident date: Nov 20, 2025
The defective component is the cable and handle assembly that controls the rear seat’s ability to fold down and lock securely in the upright position. The dealership confirmed the cable was bound but is refusing to repair it under the factory warranty. This is a safety concern because a faulty mechanism may prevent the seat from locking properly. If the seat cannot stay secured in the upright p... Read more
Incident date: Dec 1, 2025
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact was concerned that the failure could affect visibility, creating a potential hazard while driving, an... Read more
Incident date: Dec 1, 2025
While driving and turning left and right, and while cold and turning It does a grinding/groan noice, and recently while driving it did that, and It started losing speed and the grinding worsening and I was losing control of the vehicle. Putting the vehicle in Auto makes the groan/grind worse.
Incident date: Nov 24, 2025
Kia refuses to perform a U.S. safety recall due to my being active duty U.S. military stationed overseas. The affected vehicle is U.S.-spec and registered to a U.S. address. The recall (SC250) involves sudden loss of drive power and is a major safety defect. Kia has refused to authorize parts or repair overseas, putting me and my family at risk.
Incident date: Nov 21, 2025
When I make a hard full lock turn, like a U-turn for example, i hear a distinct crunching and creaking sound. It sounds like saying the nonsensical word "garrump"
Incident date: Feb 2, 2025
The rear glass panel of the panoramic sunroof on my 2024 Ford F-150 (approximately 8,800 miles) suddenly and spontaneously shattered while I was driving. There was a single upward-pointing fracture near the front-center of the panel, and the rest of the glass fragmented outward from that point. There was no impact, no debris, no nearby vehicles, and no physical evidence of anything striking the ro... Read more
Incident date: Feb 2, 2025
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unkn... Read more
Incident date: Feb 2, 2025
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unkn... Read more
Incident date: Dec 1, 2025
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unkn... Read more
CHEVROLET
SILVERADO 2500
(2018) — UNKNOWN OR OTHER
Dec 3, 2025
Incident date: Dec 3, 2025
The emergency call / SOS system in my van has never worked. I have taken it in multiple times over the last 3 years to have this repaired to no avail. This is an advertised safety feature of the vehicle and has never worked properly and the dealership has avoided permanently fixing the problem for over 2 years now. I believe the problem is caused by an electrical shortage from bad factory seams on... Read more
Incident date: Nov 17, 2025
At night when I am driving, the headlight goes off. The light switch does not work on some settings. I never know when or where this dangerous situation is going to happen. Therefore, I try to avoid driving at night, as much as possible. This problem was addressed to Kia more than a year ago. They keep saying that they don't see a problem.
CHEVROLET
SILVERADO 1500
(2022) — SERVICE BRAKES
Dec 3, 2025
Incident date: Nov 27, 2024
My car back in June 2025 left me stranded in the turn lane with traffic backing up after the emergency parking brake turned on without warning. I was not able to drive e my car or to release the brake and move my car. I did a thorough review of all possible reasonable switches that could have caused the malfunction. So I tried to turn off all of the warning systems. Once I did this I couldn't dri... Read more
CHEVROLET
SILVERADO 1500
(2022) — POWER TRAIN
Dec 3, 2025
Incident date: Nov 27, 2024
I am filing a complaint because my 2022 high country Chevrolet Silverado truck has experienced multiple dangerou transmission failures 4all occurring while driving resulting in complete loss of power sudden stalling in traffic placing everyone in danger.This vehicle has malfunction repeatedly since just day 10 after purchase date and each breakdown has been transmission related occurring suddenly ... Read more
CHEVROLET
SILVERADO 1500
(2018) — FUEL SYSTEM, GASOLINE:DELIVERY
Dec 3, 2025
Incident date: Nov 22, 2025
The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 70 MPH, the vehicle unexpectedly decelerated and failed to properly accelerate before the vehicle stalled. The vehicle was later towed to the local dealer, who determined that the fuel injector was faulty and needed to be replaced. The vehicle was repaired. Additionally, while at the dealer, the vehicle was r... Read more