Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Mar 3, 2026
Incident Summary: I am reporting a recurring and dangerous failure of the vehicle’s lane-keeping/automated steering system. The vehicle provides unprompted, forceful steering inputs that fight the driver’s control, creating an immediate risk of high-speed collisions. Incident 1 (I-5 North): Traveling at 70 mph in the right-hand lane. Every few minutes, the vehicle initiated an unprompted stee... Read more
Incident date: Feb 1, 2026
I bought my 2024 Kia Telluride new and have been trying to get Kia to update the navigation system maps since I bought it. The maps and driving/turning instructions provided by their navigation systems are currently (and have been) out-of-date causing a significant safety risk for anyone driving Kia vehicles with these an non-updated maps. A prime example which is becoming more and more prevalent ... Read more
Incident date: Mar 5, 2026
Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Collision Warning, and Automatic Emergency Braking, along with a “Service Electronic Stability Control” message. The vehicle had very low mi... Read more
Incident date: Mar 5, 2026
Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Collision Warning, and Automatic Emergency Braking, along with a “Service Electronic Stability Control” message. The vehicle had very low mi... Read more
Incident date: Jun 15, 2025
While driving loss of abs/traction control. Loss of cruise control. Audible distraction ding while driving with warning messages.
Incident date: Jun 15, 2025
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. There was an audible beep, but no image was displayed, and the safety features were unavailable. The vehicle was taken to the dealer three times. The vehicle was diagnosed with an instrument panel failure. The contact was informed that the instrum... Read more
Incident date: Jun 15, 2025
Since taking delivery of my 2026 Tesla Model Y, the driver's seat seatback rocks forward and backward during normal acceleration and braking. The movement is both audible (squeaking/creaking) and tactile — the seat physically shifts under the driver's weight during vehicle operation. This is not an intermittent or minor issue; it occurs consistently every time the vehicle accelerates from a stop... Read more
Incident date: Feb 27, 2026
NOTES FROM SERVICE TO MY CX90 MAZDA FROM HILEY MAZDA OF HUNTSVILLE 256-578-1915 During my last oil change with Maza on Nov. 12, 1pm the dealership noticed my windshield wiper fluid leaking into the radiator. They had to order a new radiator and repair this problem. They gave me a loaner CX90 for a week until a new radiator and parts arrived. On Dec 03 new radiator came in and my Mazda dealersh... Read more
Incident date: Feb 28, 2026
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 65 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road, shifted into neutral(N), and restarted the vehicle. The message "See Owner’s Manual" was displayed, and the transmission warning light illuminated. Additionally, the transmission skipped from fourth gear, slammed into tenth gear... Read more
Incident date: Feb 28, 2026
The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no failure with the sunroof. The vehicle was repaired. After retrieving the vehicle, the vehicle failed to ... Read more
Incident date: Feb 28, 2026
The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no failure with the sunroof. The vehicle was repaired. After retrieving the vehicle, the vehicle failed to ... Read more
Incident date: Feb 16, 2026
Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and can’t see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off ... Read more
Incident date: Mar 16, 2024
On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start init... Read more
Crash
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Mar 5, 2026
Incident date: Feb 27, 2026
The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more
Incident date: Mar 4, 2026
I am submitting this complaint regarding Recall 78C (NHTSA Recall 25V-766) affecting my 2024 Jeep Grand Cherokee 4xe. The recall states that engine block casting contamination may result in catastrophic engine failure, loss of propulsion, and possible engine fire. This recall has now been open for approximately 120 days without a remedy available. Stellantis has confirmed that engineers are still ... Read more
Incident date: Mar 4, 2026
There is already a recall on the Ford Fusion for this very same issue, they have identical engines, fuel systems etc, but code is P1450 and at times, randomly the sound of a struggling fuel pump happens, and the solution is to have the Fuel Canister Purge valve replaced, this is a known and recalled issue on the Ford Fusion but apparently not on the 2016 Ford Escape SE that the majority of those v... Read more
Incident date: Feb 20, 2026
In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan... Read more
Incident date: Feb 20, 2026
The contact owns a 2015 Infiniti Q50. While driving at various speeds, the transmission was slow to shift. The vehicle failed to properly accelerate while depressing the accelerator pedal, and the check engine warning light remained illuminated. The vehicle was taken to a local transmission mechanic to be diagnosed, and it was determined that the gear ratio and speed sensor inside the transmission... Read more
Incident date: Feb 20, 2026
The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank while displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The dealer was contacted and confirmed that parts were on backorder. The manufacturer was contacted and confirmed that the part for ... Read more
CHEVROLET
SILVERADO 3500
(2019) - SERVICE BRAKES
Mar 5, 2026
Incident date: Feb 15, 2026
On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a... Read more
Incident date: Jul 1, 2024
We have been dealing with issues with this vehicle since 2024. We had 3 open recalls which we took into the closest dealership to us and things were okay for a few months and then started having issues again. We live in a small town and it is hard to get to the dealership so we had a few local mechanics take a look and one had found that the exhuast recall was not installed properly and so he addr... Read more
Incident date: Jul 1, 2024
The contact owns a 2021 Cadillac XT5. The contact stated that while driving approximately 50 MPH, the infotainment screen was touched but went black and failed to respond. The vehicle was turned off and restarted at the next traffic light, and the infotainment screen was touched and remained black and failed to respond. The vehicle was taken to an independent mechanic and was diagnosed; however, t... Read more
Incident date: Jul 1, 2024
The contact owns a 2021 Cadillac XT5. The contact stated that while driving approximately 50 MPH, the infotainment screen was touched but went black and failed to respond. The vehicle was turned off and restarted at the next traffic light, and the infotainment screen was touched and remained black and failed to respond. The vehicle was taken to an independent mechanic and was diagnosed; however, t... Read more
CHEVROLET
SILVERADO 1500
(2019) - EXTERIOR LIGHTING
Mar 5, 2026
Incident date: Feb 28, 2026
The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more
Incident date: Feb 6, 2026
The contact owns a 2023 Nissan Sentra. The contact stated that while driving approximately 40 MPH, the vehicle stalled and unintendedly decelerated. The vehicle was driven to the parking lot and came to a complete stop. The vehicle was restarted and driven to the residence. Upon arrival at the residence, the vehicle failed to restart with the check engine warning light illuminated. An independent ... Read more
Incident date: Feb 6, 2026
During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have started a fire, which is very scary, or burned my wife, which is a serious safety risk. This issue ha... Read more
Incident date: Feb 6, 2026
During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have started a fire, which is very scary, or burned my wife, which is a serious safety risk. This issue ha... Read more
Incident date: Aug 4, 2023
Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more
Incident date: Mar 4, 2026
The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever ha... Read more
Incident date: Mar 4, 2026
The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever ha... Read more
Incident date: Mar 4, 2026
I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times b... Read more
Incident date: Jan 9, 2026
Puttering can be heard. Manifold has been replaced already. Reverberation through steering wheel and pedal can be felt when idling. Car has shuddered when driving 40+ in the past but dealership downplayed any possible issues. There is an issue with something in this vehicle whether it's the torque converter or another part up or downstream.
Incident date: Feb 22, 2026
Vehicle Safety Complaint - Tesla Cybertruck Steering System Failure During FSD While driving my Tesla Cybertruck with Full Self-Driving (FSD) engaged, the rear steering system failed without any prior warning. FSD immediately disengaged, and a red steering system ERROR appeared on the instrument cluster. The rear axle steering was completely disabled, turning radius became severely limited, and ve... Read more
Incident date: Mar 1, 2026
The contact owns a 2022 Ford Bronco Sport. The contact stated that while operating the vehicle, several unknown warning lights flashed on the instrument panel and then disappeared. Additionally, there was a soft, audible chime coming from the rear of the vehicle, and the Wi-Fi and Bluetooth systems activated the connections despite no known devices being present. The contact was concerned about th... Read more
CHEVROLET
SILVERADO 1500
(2022) - POWER TRAIN
Mar 4, 2026
Incident date: Feb 20, 2026
While driving, car displayed a check electrical vehicle system warning light. The 12 volt battery completely died and could not maintain charge resulting in slower and then complete loss of propulsion. Towed to dealer and the following Monday determined it was an ICCU failure. Part is back ordered but verbally told on 2/24/2026 that part would be delivered in two weeks. We'll see!!! If ... Read more
CHEVROLET
SILVERADO 1500
(2021) - STEERING
Mar 4, 2026
Incident date: Mar 4, 2026
In December 2025, the vehicle was towed to the dealer after it shut off and would not restart. No warning lights displayed, no low fuel light displayed either. Dealer attributed stall to low fuel (fuel range showed 30 miles remaining), found no diagnostic codes, attributed it to low fuel, added gas, and released the vehicle and charged a DX fee. In February 2026 (approximately two months later), t... Read more
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2022) - ELECTRICAL SYSTEM
Mar 4, 2026
Incident date: Feb 16, 2026
My 2018 BMW 530e suddenly shut down while I was driving. I charged it overnight, but the next day it showed a check‑engine light and a drivetrain failure warning. I tried driving it again, and it drove for some distance and shutdown after few minutes. Luckily, i was able to park the car on the side of the road. I brought(towed) it to a mechanic, and he told me the issue was a CCU failure, which ... Read more
CHEVROLET
SILVERADO 1500
(2022) - AIR BAGS
Mar 4, 2026
Incident date: Feb 16, 2026
Air bag light is on and I havent been in a accident or anything.
Incident date: Mar 4, 2026
Giving an error of reverse assist and not available when starting truck and when placing truck in reverse. Have look up to seen if included in the recall that was issued 6 days ago. Have called dealership to confirm that not part of recall. The message just showed up last night. This truck should be included in the recall
Incident date: Jul 15, 2024
my 2022 ev6 iccu went bad at 106,000 miles. I took it to the dealer at 99,000 for iccu safety recall . the dealership did not replace the iccu at the safety recall . the dealer wants me to pay 4000 dolllars to fix it....they should have replace it at the safety recall. kia goose creek, south carolina
Incident date: Dec 14, 2025
According to Hyundai, all active recall campaigns have been addressed on this vehicle (NHTSA site says it wasn't, Hyundai claims it was on 9/22/2025). Last night (3/3/2026) while driving on an unlit, two-lane country road about 20 minutes from my house, I heard and felt a bang noise from underneath the rear cabin of the car accompanied by a message stating "Stop vehicle and check power supply" on ... Read more
CHEVROLET
SILVERADO 1500
(2022) - UNKNOWN OR OTHER
Mar 4, 2026
Incident date: Feb 26, 2026
The security system, alarm system and lock were all tampered with.
CHEVROLET
SILVERADO 1500
(2024) - ENGINE
Mar 4, 2026
Incident date: Feb 27, 2026
I have taken the vehicle to dealership twice and told there was nothing wrong with the car. On three occasions the car has shut off when I stop and will re-engage but lurches and makes a crunching sound upon accelerating.
CHEVROLET
SILVERADO 1500
(2019) - UNKNOWN OR OTHER
Mar 4, 2026
Incident date: Feb 23, 2026
I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop ... Read more
Incident date: Feb 26, 2026
I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop ... Read more
CHEVROLET
SILVERADO 2500
(2024) - STEERING
Mar 4, 2026
Incident date: Feb 27, 2026
My airbag light is on after picking it up from a KIA dealership service and they are refusing to correct the issue that was caused by the dealership. I escalated the issue to KIA America and filled a formal case#25916418 on 2/26/2026. On 3/4/206 Tori at Kia Customer service informed me that it will not be covered because the dealership claims its a pre-existing issue. The dealership has failed to ... Read more
Incident date: Feb 4, 2026
While driving approximately 70 mph on the highway, my 2018 Honda CR-V suddenly lost engine power and rapidly decelerated. At the same time the check engine light began flashing and multiple warning lights illuminated on the dashboard, including the ABS warning light. I was unable to accelerate and the vehicle would not restart after the loss of power. I attempted to guide the vehicle toward the sh... Read more
Crash
Incident date: Dec 4, 2025
Hesitation when accelerating. Has stalled while driving. Has come to a complete stop when put in reverse.
CHEVROLET
SILVERADO 2500
(2019) - VEHICLE SPEED CONTROL
Mar 4, 2026
Incident date: Jan 5, 2026
Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed
CHEVROLET
SILVERADO 1500
(2025) - VEHICLE SPEED CONTROL
Mar 4, 2026
Incident date: Dec 23, 2025
There are many warming lamps on in the car. My car won't pick up speed it in limp mode once I crank up. I have to turn it off and restart any order for it to go and pick up speed. My number 3 plug keep showing something wrong it has been replaced multiple times but still having the same issue. I had it checked out it's saying the same problem fuel. I have had my fuel pump change and still having p... Read more