Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS. WHILE DRIVING 55 MPH, THE STEERING SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO GAIN CONTROL OF THE VEHICLE. THE DPS AND CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE DPS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,000. *TR *A... Read more
Incident date: Mar 1, 2018
I OWN A 2011 CANAM SPYDER RT SM5 AND HAVE BEEN EXPERIENCING A PROBLEM WITH THE BIKE GOING INTO REVERSE WHILE SHIFTING. I FOUND A RECALL LETTER CONCERNING THIS ABOUT THE "REVERSE ACTUATOR CABLE", ON RECALL FOR THE 2011 MODELS, BUT WHEN I PUT MY VIN # IN IT COMES UP AS "NO RECALLS ". I'M CLEARLY HAVING THIS PROBLEM FOR OVER 6 MONTHS NOW AND NEED TO KNOW HOW TO GO ABOUT GETTING THIS REPAIRED UNDER TH... Read more
Incident date: Dec 9, 2018
TL* THE CONTACT OWNED A 2012 CAN-AM SPYDER RT. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT NOTICED SMOKE IN FRONT OF THE MOTORCYCLE NEAR THE ENGINE. THE CONTACT GOT OFF THE MOTORCYCLE AND IT CAUGHT ON FIRE SECONDS LATER. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD. THE MOTORCYCLE WAS TOTALED. THE DEALER AND MANUFACTURER WE... Read more
Fire
Incident date: Oct 27, 2018
JUST PURCHASED MY SPYDER RT ......NOTICED A STRONG SMELL OF FUEL AFTER A DRIVE ABOUT 30 MINUTES. I OPENED MY FUEL CAP AND NOTICED THAT THE FUEL WAS WAY HOTTER THAN IT SHOULD BE. ALSO REAR BRAKES ARE VERY NOISY, AND FOUND OUT THIS IS A COMMON PROBLEM.
Incident date: Oct 27, 2018
JUST PURCHASED MY SPYDER RT ......NOTICED A STRONG SMELL OF FUEL AFTER A DRIVE ABOUT 30 MINUTES. I OPENED MY FUEL CAP AND NOTICED THAT THE FUEL WAS WAY HOTTER THAN IT SHOULD BE. ALSO REAR BRAKES ARE VERY NOISY, AND FOUND OUT THIS IS A COMMON PROBLEM.
Incident date: Oct 28, 2018
WANTED ONE OF THESE FOR A LONG TIME, FOUND THIS ONE WITH 1520 MILES ON IT. JUST RODE IT HOME, 160 MILES, AND I WAS ABOUT KILLED. WHILE DRIVING ON THE INTERSTATE, THE STEERING LOCKED UP AND WOULD NOT TURN UNLESS I EXERTED A LOT OF PRESSURE AND THEN IT WOULD "BREAK LOOSE" AND DART ANOTHER DIRECTION. JUST SPENT ALL MY SAVINGS ON THIS BECAUSE I THOUGHT IT WAS LIKE BRAND NEW!
Incident date: Oct 18, 2018
2008 CAN-AM SPYDER GS THIS BIKE IS WORTHLESS AND SHOULD BE RECALLED BACK. MY BIKE WILL NOT GO OUT OF LIMP MODE EVER AGAIN. CAN'T BE FIXED. SPENT A LOT OF MONEY AND TIME TRYING TO FIGURE OUT ISSUE AT DEALER. NO TECHNICIAN THAT EVEN KNOW THE YEAR AND ANY PROBLEM ISSUES. RECALL THIS BIKE OR AT LEAST MAKE IT RIGHT!
Crash
Incident date: Oct 18, 2018
2008 CAN-AM SPYDER GS THIS BIKE IS WORTHLESS AND SHOULD BE RECALLED BACK. MY BIKE WILL NOT GO OUT OF LIMP MODE EVER AGAIN. CAN'T BE FIXED. SPENT A LOT OF MONEY AND TIME TRYING TO FIGURE OUT ISSUE AT DEALER. NO TECHNICIAN THAT EVEN KNOW THE YEAR AND ANY PROBLEM ISSUES. RECALL THIS BIKE OR AT LEAST MAKE IT RIGHT!
Crash
Incident date: Oct 18, 2018
2008 CAN-AM SPYDER GS THIS BIKE IS WORTHLESS AND SHOULD BE RECALLED BACK. MY BIKE WILL NOT GO OUT OF LIMP MODE EVER AGAIN. CAN'T BE FIXED. SPENT A LOT OF MONEY AND TIME TRYING TO FIGURE OUT ISSUE AT DEALER. NO TECHNICIAN THAT EVEN KNOW THE YEAR AND ANY PROBLEM ISSUES. RECALL THIS BIKE OR AT LEAST MAKE IT RIGHT!
Crash
Incident date: Oct 10, 2018
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT S 991 SE5 CY 13. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD BANG. THE CONTACT TURNED OFF THE MOTORCYCLE AND PUSHED IT OFF THE ROADWAY. THE MOTORCYCLE WAS TOWED TO AMERICA'S MOTOR SPORTS (930 8TH AVENUE S, NASHVILLE, TN 37203) WHERE IT WAS DIAGNOSED THAT THE CLUTCH EXPLODED AND DEBRIS ENTERED THE ENGINE, WHICH CAUSED THE MOTORCYCLE TO S... Read more
Incident date: Oct 10, 2018
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT S 991 SE5 CY 13. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD BANG. THE CONTACT TURNED OFF THE MOTORCYCLE AND PUSHED IT OFF THE ROADWAY. THE MOTORCYCLE WAS TOWED TO AMERICA'S MOTOR SPORTS (930 8TH AVENUE S, NASHVILLE, TN 37203) WHERE IT WAS DIAGNOSED THAT THE CLUTCH EXPLODED AND DEBRIS ENTERED THE ENGINE, WHICH CAUSED THE MOTORCYCLE TO S... Read more
Incident date: Sep 23, 2018
DPS FAILED GOING AROUND A TURN CAUSING THE OPERATOR TO GO INTO THE OPPOSING LANE OF TRAFFIC. P1F00 CODE FIRST CODE P1F05 ONLY HAPPENED IN DRIVE WAY, DEALER COULD NOT DUPLICATE ON 9/18/18, 9/23/18 DPS WENT OUT IN A TURN AND CODE P1F00 EVEN THOUGH THE DEALER HAD BOTH CODES IN MEMORY YET BRP WOULD NOT REPAIR WITHOUT DUPLICATION OF ERRORS. EVN HAVE A VIDEO OF THE P1F05 CODE COMING UP IN MY DRIVEWAY.
Incident date: Aug 27, 2018
WHILE RIDING MY SPYDER THE HEAT FROM THE ENGINE GETS SO INTENSE THAT IT CAUSES THE GAS TO BOIL AND THE ENGINE LETS OFF GAS VAPOR. THIS VAPOR IS RELEASED UNTIL THE BIKE COOLS. I HAVE WORRIES THAT THIS WILL IGNITE SO I MUST LEAVE THE SPYDER OUTSIDE OF MY GARAGE UNTIL THE SMELL DISSIPATES. .
Incident date: Jun 15, 2018
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST G... Read more
Incident date: Jun 15, 2018
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST G... Read more
Incident date: Jun 15, 2018
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST G... Read more
Incident date: May 9, 2018
CAN"T STOP AN OIL LEAK. AFRAID IT MIGHT GET HOT AND CATCH ON FIRE!!! *DT
Incident date: Jun 6, 2018
WHEN DRIVING VEHICLE WITH FACTORY TRAILER ATTACHED THE LIGHT CONNECTION FROM TRAILER TO VEHICLE FAILED. THE LOCK ON VEHICLE BROKE ALLOWING THE TRAILER CORD TO BECOME DISCONNECTED. THIS MEANS THERE ARE NO LIGHTS, TURN SIGNAL OR BRAKE LIGHTS ON THE TRAILER. THIS IS IMPOSSIBLE FOR THE DRIVER TO DETERMINE UNTIL THE DRIVER STOPS AND DISMOUNTS THE VEHICLE. I BELIEVE THAT BRP (THE MANUFACTURE) IS AW... Read more
Incident date: May 31, 2018
POWER STEERING HAS FAILED
Incident date: Mar 14, 2018
TRANSMISSION APPEARS TO HAVE SHIFTED INTO REVERSE WHILE TRAVELING FORWARD AT 45-50MPH. RESULTING IN MAJOR ENGINE/TRANSMISSION FAILURE. WHICH COULD HAVE BEEN CATASTROPHIC IF THE REAR WHEEL HAD LOCKED UP INSTEAD OF FREEWHEELING. HAD THAT HAPPENED WHEN A VEHICLE WAS BEHIND ME IT COULD HAVE BEEN FATAL. I WAS IN THE PROCESS OF SLOWING DOWN AS I CAME INTO A TOWN AND HAD ALREADY DOWNSHIFTED FROM FIFT... Read more
Incident date: Dec 5, 2012
PROBLEM SINCE NEW. AMAZING ABOUT OF HEAT GENERATED UNDER THE SEAT AND IN THE LEG AREA ON BOTH SIDES (ESPECIALLY THE RIGHT) FROM POOR ENGINE COMPARTMENT VENTING AND EXHAUST SYSTEM ISOLATION. VERY, VERY UNCOMFORTABLE AT TIMES ON THE LEGS AND SEAT.
Incident date: Dec 5, 2012
PROBLEM SINCE NEW. WHEN PARKING IN MY GARAGE OR ANY LOCATION, HUGE AMOUNT OF FUEL ODER / VAPOR IN THE GARAGE. NEED TO ALWAYS VENT THE GARAGE FOR HOURS!!
Incident date: Aug 8, 2017
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER F3. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE RETURNER BOLT BECAME DETACHED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO I MOTOR SPORT (334 WEST GRANT, ELM HURST, IL 60126, (630) 529-5200). THE DEALER DIAGNOSED THAT THE RETURNER BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE F... Read more
Incident date: Apr 12, 2017
TAKATA RECALL IT HAS SO MUCH PLAY AND IT TURNS AT 65 MILES HOUR ON THE INTERSTATE 64 YOU CANNOT HOLD IT IN YOUR LANE [XXX] I HAD BOUGHT A CAN-AM SPYDER RT LIMITED SE6 2016 ON 4-12-2017 I HAD IT AROUND 15 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP ON 4-27-2017 THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A... Read more
Incident date: Jul 16, 2017
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USI... Read more
1 injured
Incident date: Jul 16, 2017
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USI... Read more
1 injured
Incident date: Jul 16, 2017
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USI... Read more
1 injured
Incident date: Apr 27, 2017
01/15/2018 I SENT THIS LETTER TO YOU ONCE ON JANUARY 8TH 2018 YOU HAD RECEIVED IT AND GIVE ME A CALL TO GIVE YOU MORE INFORMATION I RETURNED YOUR CALL LEFT A MESSAGE NOBODY CALLED ME BACK THIS IS A NUMBER THAT YOU CAN GET A HOLD OF ME 614 - 314 - 0725 THE BIKES BRAND NEW I'VE HAD PROBLEMS THE DAY I BOUGHT IT THEY STILL HAVE IT IN THE SHOP I NEED HELP. I HAD BOUGHT A CAN-AM SPYDER RT LIMITED S... Read more
Incident date: Aug 6, 2017
MY 2012 SPYDER CAUGHT FIRE WHILE RIDING IT IN WEST PEMBROKE PINES FLORIDA ON A BEAUTIFUL SUNDAY AFTERNOON AT A TRAFFIC LIGHT I LOOKED DOWN TO FIND FLAMES COMING UP THROUGH THE GLOVE COMPARTMENT COVER AND THROUGH THE SIDE PANELS THANK GOD I WAS STOPPED AND SOME PEOPLE IN CARS HELPED ME PUT IT OUT NOW BRP SAYS IT'S NOT THERE PROBLEM BUT AFTER THE GAS CAP WAS CHANGED UNDER THE RECALL I COULD STILL SM... Read more
Fire
Incident date: Apr 12, 2017
I NEED HELP. I HAD BOUGHT A CAN-AM LIMITED 2016 ON 4-12-2017 I HAD IT AROUND 12 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP THEY HAD IT FOR 14 DAYS THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T F... Read more
Incident date: Jul 16, 2017
SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injured
Incident date: Jul 16, 2017
SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injured
Incident date: Jul 16, 2017
SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injured
Incident date: Nov 11, 2017
PURCHASED 9/2015, AS OF 11/16/17 HAVE 15,101 MILES. I AM REPLACING MY SECOND REAR SHOCK. THE ORIGINAL SHOCK BROKE AFTER 11 MONTHS, THE REPLACEMENT SHOCK BROKE WITHIN THE LAST 30 DAYS. HAVING TO HAVE A THIRD REAR SHOCK REPLACEMENT. THE WEIGHT LIMIT WAS NEVER EXCEEDED, THERE ARE NO SIGNS OF ABUSE OR NEGLECT. THE SPYDER HAS HAD ALL OF ITS REGULAR MAINTENANCE PERFORMED ON SCHEDULE AND BY A LICENSED B... Read more
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT MOTORCYCLE. WHILE DRIVING 35 MPH, THE ENGINE FAILED AND FLAMES APPEARED UNDER THE MOTORCYCLE NEAR THE ENGINE AREA. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE FIRE DEPARTMENT ASSISTED TO CONTAIN THE FIRE AND A FIRE REPORT WAS FILED. THE MOTORCYCLE WAS TAKEN TO A TOW YARD. THE MOTORCYCLE WAS NOT REPAIRED. THE DEALER AND MA... Read more
Fire
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT MOTORCYCLE. WHILE DRIVING 35 MPH, THE ENGINE FAILED AND FLAMES APPEARED UNDER THE MOTORCYCLE NEAR THE ENGINE AREA. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE FIRE DEPARTMENT ASSISTED TO CONTAIN THE FIRE AND A FIRE REPORT WAS FILED. THE MOTORCYCLE WAS TAKEN TO A TOW YARD. THE MOTORCYCLE WAS NOT REPAIRED. THE DEALER AND MA... Read more
Fire
Incident date: Oct 16, 2017
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER RT. WHILE DRIVING VARIOUS SPEEDS, THE BOLT ON THE FRONT SPROCKET BECAME DETACHED FROM THE VEHICLE. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE DUE TO THE SPROCKET BECOMING WORN DOWN BY THE SHAFT. IN ADDITION, THE BELT THAT WAS SUPPOSED TO BE CENTERED BY THE SPROCKET BECAME MISALIGNED. GAINESVILLE MOTORSPORTS IN GAINESVILLE, GEORGIA WAS UNABLE TO... Read more
Incident date: Oct 1, 2017
FUEL LINE DISOLVED CAUSING FIRE HAZARD, I STARTED ENGINE IN GARAGE AND GASOLINE STARTED SPRAYING OUT AT HIGH VOLUME DUE TO FUEL INJECTION PUMP PRESSURE. MAJOR FIRE HAZARD. 2007 CANAM OULANDER 800 CC. APPROVED TO DRIVE ON PUBLIC STREETS IN ARIZONA. FUEL LINE LEAK WAS NOT THE RESULT OF ABRASION, WAS DUE TO DETERIORATION.
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT MOTORCYCLE. WHILE DRIVING 35 MPH, THE ENGINE FAILED AND FLAMES APPEARED UNDER THE MOTORCYCLE NEAR THE ENGINE AREA. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE FIRE DEPARTMENT ASSISTED TO CONTAIN THE FIRE AND A FIRE REPORT WAS FILED. THE MOTORCYCLE WAS TAKEN TO A TOW YARD. THE MOTORCYCLE WAS NOT REPAIRED. THE DEALER AND MANUF... Read more
Fire
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THE MOTORCYCLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING, WHICH CALLED FOR THE SOFTWARE CLUSTER CONSOLE TO BE REPLACED. THE MOTORCYCLE RECEIVED THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO STEER THE MOTORCYCLE. THE CONTACT ... Read more
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THE MOTORCYCLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING, WHICH CALLED FOR THE SOFTWARE CLUSTER CONSOLE TO BE REPLACED. THE MOTORCYCLE RECEIVED THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO STEER THE MOTORCYCLE. THE CONTACT ... Read more
Incident date: Aug 20, 2017
I PURCHASED A 2008 CAN-AM SPYDER GS IN 2008. VIN [XXX] VEHICLE PURCHASE DATE 03/06/2008 BRP ISSUED A RECALL ON SEPT 7, 2010 FOR A DYNAMIC POWER STEERING (DPS) UNIT REPLACEMENT HTTPS://CAN-AM.BRP.COM/SPYDER/OWNERS/SAFETY/SAFETY-RECALLS/DYNAMIC-POWER-STEERING--DPS--UNIT-REPLACEMENT.HTML THE RECALL WAS DUE TO A FAULTY POWER STEERING CONTROL UNIT, WHICH SEVERELY HAMPERED THE ABILITY TO TURN TH... Read more
Incident date: Sep 8, 2017
FUEL SMELL, LEAKS, EXCESSIVE FUEL CONSUMPTION, AND POOR PERFORMANCE INCLUDING VEHICAL STALLLING IN HEAVY TRAFFIC. THE FUEL ISSUE OCCURS WHILE DRIVING AT ANY SPEED. THE FUEL ODOR IS INTOLERABLE AND CAUSES SEVERE HEADACHES AND NAUSEA WHILE DRIVING. OTHER PEOPLE NOTICE THAT I SMELL LIKE FUEL L AFTER RIDING MY CAN-AM. FOR THESE REASONS I CAN NO LONGER DRIVE IT WITHOUT RISK OF BEING OVERCOME BY THE FUE... Read more
Incident date: Sep 8, 2017
FUEL SMELL, LEAKS, EXCESSIVE FUEL CONSUMPTION, AND POOR PERFORMANCE INCLUDING VEHICAL STALLLING IN HEAVY TRAFFIC. THE FUEL ISSUE OCCURS WHILE DRIVING AT ANY SPEED. THE FUEL ODOR IS INTOLERABLE AND CAUSES SEVERE HEADACHES AND NAUSEA WHILE DRIVING. OTHER PEOPLE NOTICE THAT I SMELL LIKE FUEL L AFTER RIDING MY CAN-AM. FOR THESE REASONS I CAN NO LONGER DRIVE IT WITHOUT RISK OF BEING OVERCOME BY THE FUE... Read more
Incident date: May 20, 2016
THE POWER STEERING COMPLETELY STOPPED WORKING AND YANKED THE BIKE TO THE LEFT WHILE DRIVING ON A PATH IN THE WOODS. THE LIGHT CAME ON DASH THAT READ DPS (DYNAMIC POWER STEERING). IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. WE IMMEDIATELY BROUGHT IT TO THE DEALER BECAUSE THERE WAS A RECALL ON THIS EXACT BIKE. HOWEVER, CANADA GOES BY A CERTAIN NUMBER AND OUR BIKE WAS LESS THAN 100 NUMBERS AWAY SO... Read more
Incident date: Jul 21, 2017
THE TURN SIGNAL FUNCTION DOES NOT OPERATE CORRECTLY. THE SWITCH DOES WORK ON A 45 TO 90 DEGREE TURN HOWEVER IF YOU ARE DRIVING ON A TWO LANE MOTORWAY AND WANT TO SIGNAL TO CHANGE LANES I CAN NOT GET THE SWITCH TO CANCEL OUT. IT DOES NOT CANCEL. MOTORISTS AROUND YOU HAVE NO IDEA WHAT YOUR INTENDING TO DO SINCE IT IS SIGNALING LEFT OR RIGHT AS YOU TRY TO GET IT TO CANCEL. DURING THIS PERIOD YOU ARE ... Read more
Incident date: Jun 9, 2017
I PURCHASED MY CAN-AM SPYDER IN 2013 IT WAS BRAND NEW. IT NOW ONLY HAS 5,000 MILES ON IT. I GOT THE DPS ERROR AND TOOK IT TO THE CAN-AM DEALER THEY SAID IT IS GOING TO COST ME 2500 TO GET IT FIX (AND THAT THIS ERROR ISN'T ONE THAT COULD BE PUT OFF). I ASKED IF IT IS COVERED BY WARRANTY OR A RECALL SYSTEM THEY SAID NO THAT MY VIN # DIDN'T FALL IN THAT CATEGORY. I LOOKED IT UP ON THE CAN-AM WEBSITE ... Read more
Incident date: Apr 10, 2017
TOTAL AND COMPLETE ENGINE AND TRANSMISSION FAILURE. I WAS DOING 40 MPH UP A MOUNTAIN ROAD AND THE ENTIRE MACHINE SHUTDOWN. IT BUCKED ME SLIGHTLY FROM THE SEAT. NO POWER. NO TRANSMISSION. NO WARNING. COMPLETE SHUTDOWN OF MACHINE. IF I HAD BEEN DOING INTERSTATE SPEEDS OR ON A MUCH BUSIER HIGHWAY, I WOULD HAVE BEEN REAR-ENDED AND MOST LIKELY EJECTED OVER THE HANDLEBARS AND QUITE POSSIBLY EVEN KILLED... Read more
Incident date: Apr 10, 2017
TOTAL AND COMPLETE ENGINE AND TRANSMISSION FAILURE. I WAS DOING 40 MPH UP A MOUNTAIN ROAD AND THE ENTIRE MACHINE SHUTDOWN. IT BUCKED ME SLIGHTLY FROM THE SEAT. NO POWER. NO TRANSMISSION. NO WARNING. COMPLETE SHUTDOWN OF MACHINE. IF I HAD BEEN DOING INTERSTATE SPEEDS OR ON A MUCH BUSIER HIGHWAY, I WOULD HAVE BEEN REAR-ENDED AND MOST LIKELY EJECTED OVER THE HANDLEBARS AND QUITE POSSIBLY EVEN KILLED... Read more
Incident date: May 28, 2017
PUT IT IN REVERSE THEN IT BLOWS THE FUSE FOR THE RUNNING LIGHTS AND BRAKE LIGHTS