Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 929 complaints for CAN-AM
Incident date: Mar 14, 2018
TRANSMISSION APPEARS TO HAVE SHIFTED INTO REVERSE WHILE TRAVELING FORWARD AT 45-50MPH. RESULTING IN MAJOR ENGINE/TRANSMISSION FAILURE. WHICH COULD HAVE BEEN CATASTROPHIC IF THE REAR WHEEL HAD LOCKED UP INSTEAD OF FREEWHEELING. HAD THAT HAPPENED WHEN A VEHICLE WAS BEHIND ME IT COULD HAVE BEEN FATAL. I WAS IN THE PROCESS OF SLOWING DOWN AS I CAME INTO A TOWN AND HAD ALREADY DOWNSHIFTED FROM FIFT... Read more
Incident date: Dec 5, 2012
PROBLEM SINCE NEW. AMAZING ABOUT OF HEAT GENERATED UNDER THE SEAT AND IN THE LEG AREA ON BOTH SIDES (ESPECIALLY THE RIGHT) FROM POOR ENGINE COMPARTMENT VENTING AND EXHAUST SYSTEM ISOLATION. VERY, VERY UNCOMFORTABLE AT TIMES ON THE LEGS AND SEAT.
Incident date: Dec 5, 2012
PROBLEM SINCE NEW. WHEN PARKING IN MY GARAGE OR ANY LOCATION, HUGE AMOUNT OF FUEL ODER / VAPOR IN THE GARAGE. NEED TO ALWAYS VENT THE GARAGE FOR HOURS!!
Incident date: Aug 8, 2017
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER F3. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE RETURNER BOLT BECAME DETACHED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO I MOTOR SPORT (334 WEST GRANT, ELM HURST, IL 60126, (630) 529-5200). THE DEALER DIAGNOSED THAT THE RETURNER BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE F... Read more
Incident date: Apr 12, 2017
TAKATA RECALL IT HAS SO MUCH PLAY AND IT TURNS AT 65 MILES HOUR ON THE INTERSTATE 64 YOU CANNOT HOLD IT IN YOUR LANE [XXX] I HAD BOUGHT A CAN-AM SPYDER RT LIMITED SE6 2016 ON 4-12-2017 I HAD IT AROUND 15 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP ON 4-27-2017 THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A... Read more
Incident date: Jul 16, 2017
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USI... Read more
1 injured
Incident date: Jul 16, 2017
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USI... Read more
1 injured
Incident date: Jul 16, 2017
WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USI... Read more
1 injured
Incident date: Apr 27, 2017
01/15/2018 I SENT THIS LETTER TO YOU ONCE ON JANUARY 8TH 2018 YOU HAD RECEIVED IT AND GIVE ME A CALL TO GIVE YOU MORE INFORMATION I RETURNED YOUR CALL LEFT A MESSAGE NOBODY CALLED ME BACK THIS IS A NUMBER THAT YOU CAN GET A HOLD OF ME 614 - 314 - 0725 THE BIKES BRAND NEW I'VE HAD PROBLEMS THE DAY I BOUGHT IT THEY STILL HAVE IT IN THE SHOP I NEED HELP. I HAD BOUGHT A CAN-AM SPYDER RT LIMITED S... Read more
Incident date: Aug 6, 2017
MY 2012 SPYDER CAUGHT FIRE WHILE RIDING IT IN WEST PEMBROKE PINES FLORIDA ON A BEAUTIFUL SUNDAY AFTERNOON AT A TRAFFIC LIGHT I LOOKED DOWN TO FIND FLAMES COMING UP THROUGH THE GLOVE COMPARTMENT COVER AND THROUGH THE SIDE PANELS THANK GOD I WAS STOPPED AND SOME PEOPLE IN CARS HELPED ME PUT IT OUT NOW BRP SAYS IT'S NOT THERE PROBLEM BUT AFTER THE GAS CAP WAS CHANGED UNDER THE RECALL I COULD STILL SM... Read more
Fire
Incident date: Apr 12, 2017
I NEED HELP. I HAD BOUGHT A CAN-AM LIMITED 2016 ON 4-12-2017 I HAD IT AROUND 12 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP THEY HAD IT FOR 14 DAYS THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T F... Read more
Incident date: Jul 16, 2017
SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injured
Incident date: Jul 16, 2017
SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injured
Incident date: Jul 16, 2017
SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1 injured
Incident date: Nov 11, 2017
PURCHASED 9/2015, AS OF 11/16/17 HAVE 15,101 MILES. I AM REPLACING MY SECOND REAR SHOCK. THE ORIGINAL SHOCK BROKE AFTER 11 MONTHS, THE REPLACEMENT SHOCK BROKE WITHIN THE LAST 30 DAYS. HAVING TO HAVE A THIRD REAR SHOCK REPLACEMENT. THE WEIGHT LIMIT WAS NEVER EXCEEDED, THERE ARE NO SIGNS OF ABUSE OR NEGLECT. THE SPYDER HAS HAD ALL OF ITS REGULAR MAINTENANCE PERFORMED ON SCHEDULE AND BY A LICENSED B... Read more
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT MOTORCYCLE. WHILE DRIVING 35 MPH, THE ENGINE FAILED AND FLAMES APPEARED UNDER THE MOTORCYCLE NEAR THE ENGINE AREA. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE FIRE DEPARTMENT ASSISTED TO CONTAIN THE FIRE AND A FIRE REPORT WAS FILED. THE MOTORCYCLE WAS TAKEN TO A TOW YARD. THE MOTORCYCLE WAS NOT REPAIRED. THE DEALER AND MA... Read more
Fire
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT MOTORCYCLE. WHILE DRIVING 35 MPH, THE ENGINE FAILED AND FLAMES APPEARED UNDER THE MOTORCYCLE NEAR THE ENGINE AREA. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE FIRE DEPARTMENT ASSISTED TO CONTAIN THE FIRE AND A FIRE REPORT WAS FILED. THE MOTORCYCLE WAS TAKEN TO A TOW YARD. THE MOTORCYCLE WAS NOT REPAIRED. THE DEALER AND MA... Read more
Fire
Incident date: Oct 16, 2017
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER RT. WHILE DRIVING VARIOUS SPEEDS, THE BOLT ON THE FRONT SPROCKET BECAME DETACHED FROM THE VEHICLE. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE DUE TO THE SPROCKET BECOMING WORN DOWN BY THE SHAFT. IN ADDITION, THE BELT THAT WAS SUPPOSED TO BE CENTERED BY THE SPROCKET BECAME MISALIGNED. GAINESVILLE MOTORSPORTS IN GAINESVILLE, GEORGIA WAS UNABLE TO... Read more
Incident date: Oct 1, 2017
FUEL LINE DISOLVED CAUSING FIRE HAZARD, I STARTED ENGINE IN GARAGE AND GASOLINE STARTED SPRAYING OUT AT HIGH VOLUME DUE TO FUEL INJECTION PUMP PRESSURE. MAJOR FIRE HAZARD. 2007 CANAM OULANDER 800 CC. APPROVED TO DRIVE ON PUBLIC STREETS IN ARIZONA. FUEL LINE LEAK WAS NOT THE RESULT OF ABRASION, WAS DUE TO DETERIORATION.
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT MOTORCYCLE. WHILE DRIVING 35 MPH, THE ENGINE FAILED AND FLAMES APPEARED UNDER THE MOTORCYCLE NEAR THE ENGINE AREA. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE FIRE DEPARTMENT ASSISTED TO CONTAIN THE FIRE AND A FIRE REPORT WAS FILED. THE MOTORCYCLE WAS TAKEN TO A TOW YARD. THE MOTORCYCLE WAS NOT REPAIRED. THE DEALER AND MANUF... Read more
Fire
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THE MOTORCYCLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING, WHICH CALLED FOR THE SOFTWARE CLUSTER CONSOLE TO BE REPLACED. THE MOTORCYCLE RECEIVED THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO STEER THE MOTORCYCLE. THE CONTACT ... Read more
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THE MOTORCYCLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING, WHICH CALLED FOR THE SOFTWARE CLUSTER CONSOLE TO BE REPLACED. THE MOTORCYCLE RECEIVED THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO STEER THE MOTORCYCLE. THE CONTACT ... Read more
Incident date: Aug 20, 2017
I PURCHASED A 2008 CAN-AM SPYDER GS IN 2008. VIN [XXX] VEHICLE PURCHASE DATE 03/06/2008 BRP ISSUED A RECALL ON SEPT 7, 2010 FOR A DYNAMIC POWER STEERING (DPS) UNIT REPLACEMENT HTTPS://CAN-AM.BRP.COM/SPYDER/OWNERS/SAFETY/SAFETY-RECALLS/DYNAMIC-POWER-STEERING--DPS--UNIT-REPLACEMENT.HTML THE RECALL WAS DUE TO A FAULTY POWER STEERING CONTROL UNIT, WHICH SEVERELY HAMPERED THE ABILITY TO TURN TH... Read more
Incident date: Sep 8, 2017
FUEL SMELL, LEAKS, EXCESSIVE FUEL CONSUMPTION, AND POOR PERFORMANCE INCLUDING VEHICAL STALLLING IN HEAVY TRAFFIC. THE FUEL ISSUE OCCURS WHILE DRIVING AT ANY SPEED. THE FUEL ODOR IS INTOLERABLE AND CAUSES SEVERE HEADACHES AND NAUSEA WHILE DRIVING. OTHER PEOPLE NOTICE THAT I SMELL LIKE FUEL L AFTER RIDING MY CAN-AM. FOR THESE REASONS I CAN NO LONGER DRIVE IT WITHOUT RISK OF BEING OVERCOME BY THE FUE... Read more
Incident date: Sep 8, 2017
FUEL SMELL, LEAKS, EXCESSIVE FUEL CONSUMPTION, AND POOR PERFORMANCE INCLUDING VEHICAL STALLLING IN HEAVY TRAFFIC. THE FUEL ISSUE OCCURS WHILE DRIVING AT ANY SPEED. THE FUEL ODOR IS INTOLERABLE AND CAUSES SEVERE HEADACHES AND NAUSEA WHILE DRIVING. OTHER PEOPLE NOTICE THAT I SMELL LIKE FUEL L AFTER RIDING MY CAN-AM. FOR THESE REASONS I CAN NO LONGER DRIVE IT WITHOUT RISK OF BEING OVERCOME BY THE FUE... Read more
Incident date: May 20, 2016
THE POWER STEERING COMPLETELY STOPPED WORKING AND YANKED THE BIKE TO THE LEFT WHILE DRIVING ON A PATH IN THE WOODS. THE LIGHT CAME ON DASH THAT READ DPS (DYNAMIC POWER STEERING). IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. WE IMMEDIATELY BROUGHT IT TO THE DEALER BECAUSE THERE WAS A RECALL ON THIS EXACT BIKE. HOWEVER, CANADA GOES BY A CERTAIN NUMBER AND OUR BIKE WAS LESS THAN 100 NUMBERS AWAY SO... Read more
Incident date: Jul 21, 2017
THE TURN SIGNAL FUNCTION DOES NOT OPERATE CORRECTLY. THE SWITCH DOES WORK ON A 45 TO 90 DEGREE TURN HOWEVER IF YOU ARE DRIVING ON A TWO LANE MOTORWAY AND WANT TO SIGNAL TO CHANGE LANES I CAN NOT GET THE SWITCH TO CANCEL OUT. IT DOES NOT CANCEL. MOTORISTS AROUND YOU HAVE NO IDEA WHAT YOUR INTENDING TO DO SINCE IT IS SIGNALING LEFT OR RIGHT AS YOU TRY TO GET IT TO CANCEL. DURING THIS PERIOD YOU ARE ... Read more
Incident date: Jun 9, 2017
I PURCHASED MY CAN-AM SPYDER IN 2013 IT WAS BRAND NEW. IT NOW ONLY HAS 5,000 MILES ON IT. I GOT THE DPS ERROR AND TOOK IT TO THE CAN-AM DEALER THEY SAID IT IS GOING TO COST ME 2500 TO GET IT FIX (AND THAT THIS ERROR ISN'T ONE THAT COULD BE PUT OFF). I ASKED IF IT IS COVERED BY WARRANTY OR A RECALL SYSTEM THEY SAID NO THAT MY VIN # DIDN'T FALL IN THAT CATEGORY. I LOOKED IT UP ON THE CAN-AM WEBSITE ... Read more
Incident date: Apr 10, 2017
TOTAL AND COMPLETE ENGINE AND TRANSMISSION FAILURE. I WAS DOING 40 MPH UP A MOUNTAIN ROAD AND THE ENTIRE MACHINE SHUTDOWN. IT BUCKED ME SLIGHTLY FROM THE SEAT. NO POWER. NO TRANSMISSION. NO WARNING. COMPLETE SHUTDOWN OF MACHINE. IF I HAD BEEN DOING INTERSTATE SPEEDS OR ON A MUCH BUSIER HIGHWAY, I WOULD HAVE BEEN REAR-ENDED AND MOST LIKELY EJECTED OVER THE HANDLEBARS AND QUITE POSSIBLY EVEN KILLED... Read more
Incident date: Apr 10, 2017
TOTAL AND COMPLETE ENGINE AND TRANSMISSION FAILURE. I WAS DOING 40 MPH UP A MOUNTAIN ROAD AND THE ENTIRE MACHINE SHUTDOWN. IT BUCKED ME SLIGHTLY FROM THE SEAT. NO POWER. NO TRANSMISSION. NO WARNING. COMPLETE SHUTDOWN OF MACHINE. IF I HAD BEEN DOING INTERSTATE SPEEDS OR ON A MUCH BUSIER HIGHWAY, I WOULD HAVE BEEN REAR-ENDED AND MOST LIKELY EJECTED OVER THE HANDLEBARS AND QUITE POSSIBLY EVEN KILLED... Read more
Incident date: May 28, 2017
PUT IT IN REVERSE THEN IT BLOWS THE FUSE FOR THE RUNNING LIGHTS AND BRAKE LIGHTS
Incident date: May 28, 2017
PUT IT IN REVERSE THEN IT BLOWS THE FUSE FOR THE RUNNING LIGHTS AND BRAKE LIGHTS
Incident date: May 28, 2017
PUT IT IN REVERSE THEN IT BLOWS THE FUSE FOR THE RUNNING LIGHTS AND BRAKE LIGHTS
Incident date: Apr 25, 2017
TL* THE CONTACT OWNS A 2017 CAN-AM SPYDER RT LIMITED. WHILE DRIVING 2 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR DUPLICATED. WHILE ATTEMPTING TO LEAVE THE DEALER, THE BRAKES SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECUR... Read more
Incident date: May 12, 2017
AN ELECTRICAL FAILURE CAUSED THE TRANSMISSION TO LOCK IN GEAR WHICH IN TURN CAUSED THE ENGINE TO STALL. THE VEHICLE COULD NOT BE MOVED FROM THE ROAD CREATING A SAFETY ISSUE TO BOTH MYSELF AND OTHER MOTORISTS. THE VEHICLE STALLED ON A TWO LANE HIGHWAY WITH MINIMAL SHOULDER AND IN THE MIDDLE OF A BLIND 45 MPH CORNER. IF THE VEHICLE HAD A NEUTRAL RELEASE SWITCH, THE VEHICLE COULD HAVE BEEN MOVED... Read more
Incident date: May 12, 2017
AN ELECTRICAL FAILURE CAUSED THE TRANSMISSION TO LOCK IN GEAR WHICH IN TURN CAUSED THE ENGINE TO STALL. THE VEHICLE COULD NOT BE MOVED FROM THE ROAD CREATING A SAFETY ISSUE TO BOTH MYSELF AND OTHER MOTORISTS. THE VEHICLE STALLED ON A TWO LANE HIGHWAY WITH MINIMAL SHOULDER AND IN THE MIDDLE OF A BLIND 45 MPH CORNER. IF THE VEHICLE HAD A NEUTRAL RELEASE SWITCH, THE VEHICLE COULD HAVE BEEN MOVED... Read more
Incident date: May 6, 2017
ON SATURDAY MAY 6, 2017 I TEST DROVE A 2016 CAN AM SPYDER F3. IT WAS A CLEAR, BUT CHILLY AND WINDY DAY IN NORTH EAST GEORGIA. I HAD PREARRANGED A TEST RIDE WITH MOUNTAIN MOTORSPORTS IN BUFORD, GA. THE MACHINE WAS PREVIOUSLY OWNED, BUT HAD LESS THAN 1000 MILES ON THE ODOMETER. THE ISSUE: WHILE TRAVELING IN THE RIGHT-MOST LANE IN I 85 NORTH, ON CRUISE CONTROL AND TRAVELING AT APPROXIMATELY 69 MP... Read more
Incident date: Jul 5, 2016
THERE IS A SERIOUS VIBRATION IN THE FRONT WHEELS AT HIGH SPEEDS. THE VIBRATION MAKES IT HARD TO CONTROL THE MOTORCYCLE. THE MANUFACTURER REFUSES TO ACCEPT THE PROBLEM AS A DEFECT AND REFUSES TO PROVIDE TECHNICAL SUPPORT TO MAKE REPAIRS.
Incident date: Jul 5, 2016
THERE IS A SERIOUS VIBRATION IN THE FRONT WHEELS AT HIGH SPEEDS. THE VIBRATION MAKES IT HARD TO CONTROL THE MOTORCYCLE. THE MANUFACTURER REFUSES TO ACCEPT THE PROBLEM AS A DEFECT AND REFUSES TO PROVIDE TECHNICAL SUPPORT TO MAKE REPAIRS.
Incident date: Jul 5, 2016
THERE IS A SERIOUS VIBRATION IN THE FRONT WHEELS AT HIGH SPEEDS. THE VIBRATION MAKES IT HARD TO CONTROL THE MOTORCYCLE. THE MANUFACTURER REFUSES TO ACCEPT THE PROBLEM AS A DEFECT AND REFUSES TO PROVIDE TECHNICAL SUPPORT TO MAKE REPAIRS.
Incident date: Aug 15, 2015
THE BIKE WENT INTO LIMP MODE THE FIRST TIME 8 MONTHS AFTER PURCHASE AND HAS BEEN IN THE SHOP 5 TIMES IN ONE YEAR. COMPLAINTS OF NOT SHIFTING CORRECTLY AND ELECTRICAL PROBLEMS ALONG WITH AIR SHOCKS LEAKING AND AN OIL LEAK ECT. I WAS RIDING ON BACK COUNTRY ROAD WHEN I COULDN'T DOWN SIFT THE BIKE BEFORE GOING INTO A CORNER. HAD TO POWER STIR THE BIKE AROUND THE CORNER AND ALMOST LOST CONTROL.
Incident date: Aug 15, 2015
THE BIKE WENT INTO LIMP MODE THE FIRST TIME 8 MONTHS AFTER PURCHASE AND HAS BEEN IN THE SHOP 5 TIMES IN ONE YEAR. COMPLAINTS OF NOT SHIFTING CORRECTLY AND ELECTRICAL PROBLEMS ALONG WITH AIR SHOCKS LEAKING AND AN OIL LEAK ECT. I WAS RIDING ON BACK COUNTRY ROAD WHEN I COULDN'T DOWN SIFT THE BIKE BEFORE GOING INTO A CORNER. HAD TO POWER STIR THE BIKE AROUND THE CORNER AND ALMOST LOST CONTROL.
Incident date: Aug 15, 2015
THE BIKE WENT INTO LIMP MODE THE FIRST TIME 8 MONTHS AFTER PURCHASE AND HAS BEEN IN THE SHOP 5 TIMES IN ONE YEAR. COMPLAINTS OF NOT SHIFTING CORRECTLY AND ELECTRICAL PROBLEMS ALONG WITH AIR SHOCKS LEAKING AND AN OIL LEAK ECT. I WAS RIDING ON BACK COUNTRY ROAD WHEN I COULDN'T DOWN SIFT THE BIKE BEFORE GOING INTO A CORNER. HAD TO POWER STIR THE BIKE AROUND THE CORNER AND ALMOST LOST CONTROL.
Incident date: Feb 21, 2017
TL* THE CONTACT OWNS A 2009 CAN-AM SPYDER ROADSTER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 06/08/17*LJ *AS
Incident date: Oct 23, 2016
TL* THE CONTACT OWNS A 2015 CAN-AM ORV (NA). WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD ABNORMAL NOISE, SMOKE, AND THEN A FIRE ERUPTED. A FIRE INSPECTOR EXTINGUISHED THE FLAME. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR FURTHER INSPECTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Fire
Incident date: Oct 23, 2016
TL* THE CONTACT OWNS A 2015 CAN-AM ORV (NA). WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD ABNORMAL NOISE, SMOKE, AND THEN A FIRE ERUPTED. A FIRE INSPECTOR EXTINGUISHED THE FLAME. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR FURTHER INSPECTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Fire
Incident date: Jul 30, 2016
THE MOTORCYCLE HAS A VIBRATION IN THE HANDLE BARS STARTING AT 79 MPH THROUGH 82 MPH. IT THEN GOES AWAY. IT COMES BACK AFTER THE MOTORCYCLE IS GOING OVER 90 MPH. I HAVE TAKEN IT TO 2 DEALERS AND AS OF YET NO ONE CAN FIX IT.
Incident date: Sep 10, 2016
TL* THE CONTACT OWNS A 2012 CAN-AM SPYDER RT MOTORCYCLE. WHILE AT A RED LIGHT, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Incident date: Aug 12, 2016
40,000 MILES AND THE STEERING MECHANISM HAS WORN OUT. THE HANDLEBARS MOVE BACK AND FORTH WITHOUT THE FRONT WHEELS BEING AFFECTED. THE DEALER SAYS THE MACHINE CANNOT BE SAFELY RIDDEN UNTIL THE STEERING ASSEMBLY HAS BEEN REPLACED. THE SERVICE MANAGER NOTED THAT HE HAS SEEN SEVERAL OTHER SIMILAR MODELS WITH THE SAME ISSUE. I AM LUCKY TO HAVE THIS REPAIRED BEFORE I HAD A SERIOUS ACCIDENT. THERE I... Read more
Incident date: Aug 4, 2016
MY VSS,ABS, AND 4 OTHER CODES CONSTANTLY FLASH. THIS MACHINE LOSES POWER BEFORE I GET TO THIRD GEAR. I WAS TRAVELING ON A BUSY CITY STREET DURING LUNCH HOUR TRAFFIC WHEN OUT OF NO WHERE I LOSE POWER AND I GET A CHECK DPS ,VSS FAULT, HIGHTEMP, CHECK ENGINE AND ABS WARNINGS. ALMOST REAR ENDED BEFORE SWAYING OFF THE ONTO THE SHOULDER. ONE DAY ITS RUNNING FINE THE NEXT DAY EVERY WARNING LIGHT ON IT CO... Read more