Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 929 complaints for CAN-AM
Incident date: Jun 14, 2022
Defective front sproket
Incident date: Jun 14, 2022
Defective front sproket
Incident date: Oct 21, 2021
2016 CanAm Spyder F3 Limited had a bad front sprocket. Began making noise & vibrating when on the road. Took it to the dealer & it was the front sprocket that is now under recall. I had the Spyder repaired at the cost of $465.46. I notified CanAm of my expenses to replace the sprocket & provided the bill from the dealer. They are refusing to now refund my expenses for the repair. They want t... Read more
Incident date: Jun 1, 2022
When making a left hand turn or a right turn at 40-45 mph it starts shaking ,I have to slow down then it stops shaking ,this could be an accident waiting to happen,,,the vehicle is a 2019 can am Ryker 600 ace
Incident date: Sep 15, 2021
My Ryker started giving me problems going into sharp curves to the left. I have taken it to the dealership back in November and they couldn’t find anything wrong with it. The problem continues. The same curves I used to take at 55-60, now I can’t take over 40-45 without the front end feeling like it is going to slid me off the road! The bike I used to love riding and always wanted to take curv... Read more
Incident date: Apr 26, 2022
Gear shift paddle will not respond when manually down shifting. Sometimes, I have to pull hard on the lever 3 or 4 times to get it to down shift. Sometimes it simply won’t manually change gears. This is very dangerous, especially on corners, when you need to slow down quickly then accelerate again. I end up “coasting” around corners in too high a gear and have to brake hard to slow down enou... Read more
Incident date: Jun 1, 2022
WHEN MAKING LEFT TURNS THE REAR WHEEL FEELS LIKE IT WOBBLES THEN THE OTHER DAY WHEN MAKING A LEFT TURN FROM A STOP THE RIGHT FRONT WHEEL FELT LIKE THE BRAKES WHERE ENGAGING THEN A LITTLE FARTHER DOWN THE ROAD MAKING ANOTHER LEFT TURN AND THE RIGHT FRONT BRAKE ENGAUGED AGAIN AND A VSS FAULT OCCURED ANF THE BIKE WENT INTO LIMP HOME MODE WHEN I CHECK THE CODES I GET C006C AND C0063 WHICH IS A YAW SEN... Read more
Incident date: Jun 1, 2022
WHEN MAKING LEFT TURNS THE REAR WHEEL FEELS LIKE IT WOBBLES THEN THE OTHER DAY WHEN MAKING A LEFT TURN FROM A STOP THE RIGHT FRONT WHEEL FELT LIKE THE BRAKES WHERE ENGAGING THEN A LITTLE FARTHER DOWN THE ROAD MAKING ANOTHER LEFT TURN AND THE RIGHT FRONT BRAKE ENGAUGED AGAIN AND A VSS FAULT OCCURED ANF THE BIKE WENT INTO LIMP HOME MODE WHEN I CHECK THE CODES I GET C006C AND C0063 WHICH IS A YAW SEN... Read more
Incident date: Jun 1, 2022
WHEN MAKING LEFT TURNS THE REAR WHEEL FEELS LIKE IT WOBBLES THEN THE OTHER DAY WHEN MAKING A LEFT TURN FROM A STOP THE RIGHT FRONT WHEEL FELT LIKE THE BRAKES WHERE ENGAGING THEN A LITTLE FARTHER DOWN THE ROAD MAKING ANOTHER LEFT TURN AND THE RIGHT FRONT BRAKE ENGAUGED AGAIN AND A VSS FAULT OCCURED ANF THE BIKE WENT INTO LIMP HOME MODE WHEN I CHECK THE CODES I GET C006C AND C0063 WHICH IS A YAW SEN... Read more
Incident date: May 30, 2022
Rusted welds. And cracks. Dealership see’s rust. Manufacturer says it’s not. Rust can lead to full failure
Incident date: Jan 25, 2022
The contact owns a 2019 CAN-AM Ryker. The contact stated while driving 12 MPH and making a turn, the vehicle started jerking and began to lose motive power. There was no warning light illuminated. The contact stated upon making half the turn and slightly depressing the accelerator pedal, the vehicle independently accelerated. The contact depressed the brake pedal and continued to drive. The vehicl... Read more
Incident date: Jun 20, 2021
VSS Limp Mode stuck on. Will not reset. Dealer has the bike, does not know what is wrong. They have called the manufacturer
Incident date: Jun 20, 2021
VSS Limp Mode stuck on. Will not reset. Dealer has the bike, does not know what is wrong. They have called the manufacturer
Incident date: May 14, 2022
Ryker went into limp mode
Incident date: Apr 16, 2022
While riding bike it goes into limp mode without warning because of loose steering and vibration in rear suspension. Limp mode causes the bike to travel at an unsafe highway speed. Bike throws numerous codes for suspension sensors and steering sensors.
Incident date: Apr 16, 2022
While riding bike it goes into limp mode without warning because of loose steering and vibration in rear suspension. Limp mode causes the bike to travel at an unsafe highway speed. Bike throws numerous codes for suspension sensors and steering sensors.
Incident date: May 12, 2022
Driving ryker down road at speeds of 55 mph and motorcycle shuts down. All power lost instrument panel off. Was able to pull over to side of road fortunately. Computer says VSS fault will not start. A Facebook member of a group suggested I check number 7 fuse. I did and it was blown. It says it’s for electrical module. It’s 10 amps. I replaced and bike worked again. Next day it blows at an int... Read more
Incident date: May 12, 2022
Driving ryker down road at speeds of 55 mph and motorcycle shuts down. All power lost instrument panel off. Was able to pull over to side of road fortunately. Computer says VSS fault will not start. A Facebook member of a group suggested I check number 7 fuse. I did and it was blown. It says it’s for electrical module. It’s 10 amps. I replaced and bike worked again. Next day it blows at an int... Read more
Incident date: May 13, 2022
Making left turns causes vehicle to go into limp mode which makes vehicle lose control! It’s a known issue with rykers that BRP refuses to validate!!! Almost lost control and crashed due to it
Incident date: Dec 16, 2021
I have been dealing with an issue since December 2021 where the wheels lock up on tight left turns which has been pretty dangerous. Trike gives off vss code c0063 and c006c. I have taken it to the dealer on 3 occasions each time being told it was fixed only to have to situation reoccur a few days later. I have been unable to ride the vehicle since December.
Incident date: Dec 16, 2021
I have been dealing with an issue since December 2021 where the wheels lock up on tight left turns which has been pretty dangerous. Trike gives off vss code c0063 and c006c. I have taken it to the dealer on 3 occasions each time being told it was fixed only to have to situation reoccur a few days later. I have been unable to ride the vehicle since December.
Incident date: Apr 11, 2022
When taking left turns either at slow or highway speeds, the left front brake grabs as though the abs is kicking on, making it hard to steer and potentially losing control. The dealer says they were not able to duplicate the problem. My wife's 2020 Ryker Rally does the same thing. The dealer says the same thing about hers, no issue.
Incident date: Apr 11, 2022
When taking left turns either at slow or highway speeds, the left front brake grabs as though the abs is kicking on, making it hard to steer and potentially losing control. The dealer says they were not able to duplicate the problem. My wife's 2020 Ryker Rally does the same thing. The dealer says the same thing about hers, no issue.
Incident date: Apr 25, 2022
When turning left at roadway speeds whether it a slight or stronger turn, the right front brake grabs add though the abs is kicking on. This makes it sometimes hard to steer and make the corner. We had the dealership check the issue and we were told there is nothing wrong. There is most certainly something wrong
Incident date: Apr 25, 2022
When turning left at roadway speeds whether it a slight or stronger turn, the right front brake grabs add though the abs is kicking on. This makes it sometimes hard to steer and make the corner. We had the dealership check the issue and we were told there is nothing wrong. There is most certainly something wrong
Incident date: May 15, 2019
When going on left turns feel like it jerks or like the abs is kicking in and I'm not sliding. When this happens it pushes me to the outside of the curve. Has done it since day one of owning it. Bought brand new. Hundreds of people on social media are have the same problem and the refuse to fix it.
Incident date: May 15, 2019
When going on left turns feel like it jerks or like the abs is kicking in and I'm not sliding. When this happens it pushes me to the outside of the curve. Has done it since day one of owning it. Bought brand new. Hundreds of people on social media are have the same problem and the refuse to fix it.
Incident date: May 15, 2019
When going on left turns feel like it jerks or like the abs is kicking in and I'm not sliding. When this happens it pushes me to the outside of the curve. Has done it since day one of owning it. Bought brand new. Hundreds of people on social media are have the same problem and the refuse to fix it.
Incident date: Jun 5, 2021
The right wheel and back tire wobbles uncontrollably when making left turns. It's very dangerous. My dealership doesn't know how to fix it.
Incident date: Jun 1, 2020
while making a left turn the right front brake comes on and causes the steering to shake and the rear to seem to fishtail. the bike has been back to the dealer for repairs several times. the last time it was there 10 months. got it back in march and it was good for almost a month and then it started again. the dealer is trying but can-am doesn't seem to be much help. been in the shop for over 15 m... Read more
Incident date: Jun 1, 2020
while making a left turn the right front brake comes on and causes the steering to shake and the rear to seem to fishtail. the bike has been back to the dealer for repairs several times. the last time it was there 10 months. got it back in march and it was good for almost a month and then it started again. the dealer is trying but can-am doesn't seem to be much help. been in the shop for over 15 m... Read more
Incident date: Mar 7, 2022
Left Handle Bar Control Switch, when turning the left flasher signal on its want work ,when turning the right flasher on to change lane, after change lane want cut off, it’s a safety problem to look down to see if it’s off, had the light bulbs check they all work, they tell me it’s could be a manufacturers defect in the left handle bar control switch
Incident date: Mar 6, 2022
Bike threw code c0063. Vss fault. Limp mode. While researching possible causes I see this problem appears to happen with quite a few bikes
Incident date: Mar 6, 2022
Bike threw code c0063. Vss fault. Limp mode. While researching possible causes I see this problem appears to happen with quite a few bikes
Incident date: Mar 6, 2022
Bike threw code c0063. Vss fault. Limp mode. While researching possible causes I see this problem appears to happen with quite a few bikes
Incident date: Dec 15, 2021
Bearings in Pitmen Arm are failing. The Bearings are not pressed in and wear out quickly causing binding in the steering and triggering a VSS fault Code. Resulting in the vehicle going to Limp mode. I have seen many Can Am Rykers have this problem. Can Am refuses to Correct the problem. By the way my Ryker only has 1100 Miles on it and it's a 2019. Help before someone gets Killed.
Incident date: Dec 11, 2020
2020 Ryker 600 has wobble on left hand turns. Has been in for service 9 times (currently in at this time). Concern is I am going to loose control and end up in a ditch, off the side of a mountain or hitting another vehicle. Before wobble started bike would throw VSS codes.
Incident date: Feb 10, 2022
When making left turns in curves the right wheel brakes automatically, caused me to run off the road, luckily I didn’t get hurt
Incident date: Feb 10, 2022
When making left turns in curves the right wheel brakes automatically, caused me to run off the road, luckily I didn’t get hurt
Incident date: Feb 10, 2022
When making left turns in curves the right wheel brakes automatically, caused me to run off the road, luckily I didn’t get hurt
Incident date: Aug 26, 2021
On sweeping left turns the rear tire shudders and skips across the road. Dealership reset YAW rate sensor and adjusted front steering rack. This corrected the issue for a day. The online forums for Can Am Rykers show numerous complaints about this specific issue but dealerships and Can Am state there is no issue and don't have a long term correction for the issue. It seems that the YAW rate sens... Read more
Incident date: Aug 26, 2021
On sweeping left turns the rear tire shudders and skips across the road. Dealership reset YAW rate sensor and adjusted front steering rack. This corrected the issue for a day. The online forums for Can Am Rykers show numerous complaints about this specific issue but dealerships and Can Am state there is no issue and don't have a long term correction for the issue. It seems that the YAW rate sens... Read more
Incident date: Aug 26, 2021
On sweeping left turns the rear tire shudders and skips across the road. Dealership reset YAW rate sensor and adjusted front steering rack. This corrected the issue for a day. The online forums for Can Am Rykers show numerous complaints about this specific issue but dealerships and Can Am state there is no issue and don't have a long term correction for the issue. It seems that the YAW rate sens... Read more
Incident date: Dec 3, 2021
The contact owns a 2021 Can-Am Ryker Rally Motorcycle. The contact stated that while driving at 35 MPH, the brakes inadvertently engaged, causing the rear-end of the motorcycle to wobble. The vehicle was taken to the dealer. The dealer tightened the front brakes; however, the failure recurred. Upon investigation, the contact related the failure to the speed sensor traction control. The manufacture... Read more
Incident date: Dec 3, 2021
The contact owns a 2021 Can-Am Ryker Rally Motorcycle. The contact stated that while driving at 35 MPH, the brakes inadvertently engaged, causing the rear-end of the motorcycle to wobble. The vehicle was taken to the dealer. The dealer tightened the front brakes; however, the failure recurred. Upon investigation, the contact related the failure to the speed sensor traction control. The manufacture... Read more
Incident date: Dec 2, 2021
I keep getting a vss default on screen. Trike wont start.
Incident date: Aug 23, 2021
While driving vehicle it will randomly shift into reverse. It first happened 8/ 2021 Dealer replaced reverse actuator It was returned the following week for the same problem, We got it back and a month later and it has done it again BRP has acknowledged the problem because there was another vehicle that has had the same or similar problem. They have manufactured a new part to fix this issue. I ... Read more
Incident date: Sep 11, 2020
VSS code is triggered with three codes making the Ryker go into limp mode. It started happening when I was going around turns (left) then eventually it locked me out of full performance. YAW/SAS C0063 and/or C0052 and *C006C) I hit a guard rail as it jolted me. Turns out there are many that have had the same problem when noted threw BRP dealers. So this is a known problem with the pitman steerin... Read more
Crash
1 injured