Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: Feb 24, 2012
BRAKE LIGHTS FAIL TO ILLUMINATE OR ARE HARD TO ILLUMINATE WHEN APPLYING HAND/FOOT BRAKE PRESSURE. *JS
Incident date: Oct 14, 2011
THE POWER STEERING FAILS INTERMITTENTLY WITH NO WARNING. THIS RENDERS CONTROL; OF VEHICLE VERY DIFFICULT AND COULD CAUSE LOSS OF ABILITY TO AVOID AN ACCIDENT. FACTORY HAS MADE ATTEMPTS AT FIXING FAULT, BUT TO NO AVAIL. OWNER IS SEEKING FACTORY BUY-BACK UNDER SONG-BEVERLY CONSUMER WARRANTY ACT (CALIFORNIA). *TR
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2011 CAN-AM SPIDER MOTORCYCLE . THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FUEL IN THE FUEL TANK BEGAN TO OVERHEAT AND BOIL WHICH CAUSED FUMES TO IRRITATE THE CONTACTS EYES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE CONTACT HAS NOT RECEIVED THE RESULTS YET, NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE ... Read more
Incident date: Oct 21, 2011
WHILE TRAVELING IN HEAVY TRAFFIC ON INTERSTATE MOTORCYCLE SUDDENLY AND WITHOUT WARNING DROPPED THE SPEED FROM ABOUT 65MPH TO 40MPH. STEERING SYSTEM FAILED. DRIVERS IN BACK BRAKING HARD TO AVOID ME, TRYING TO GET TO SHOULDER BUT NOW THE TRAFFIC TO THE RIGHT IS TRAVELING TWICE AS FAST AS I AM. UNABLE TO GO FASTER DUE TO WHAT MANUFACTURER CALLS "LIMP HOME MODE". FINALLY GOT TRAFFIC IN RIGHT LANE... Read more
Incident date: Nov 24, 2011
THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTI... Read more
Incident date: Nov 24, 2011
THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTI... Read more
Incident date: Nov 24, 2011
THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTI... Read more
Incident date: Dec 24, 2011
MY LAST RIDE, AS IN PREVIOUS RIDES, WAS ACCOMPANIED BY THE ODOR OF RAW FUEL. AMBIENT TEMPERATURE WAS IN THE MID 50'S. TYPICAL CITY TRAFFIC BUT NO LONG PERIODS OF STANDING STILL. ENGINE TEMPERATURE NORMAL. VOLUME OF FUEL IN THE TANK DOES NOT SEEM TO BE A FACTOR. PARKED THE SPYDER AND, AS IN THE PAST, OBSERVED VAPORS EMITTING FROM THE VENT HOSE UNDER THE FRAME WITH AN OCCASIONAL DROP OF FUEL. REM... Read more
Incident date: Dec 24, 2011
MY LAST RIDE, AS IN PREVIOUS RIDES, WAS ACCOMPANIED BY THE ODOR OF RAW FUEL. AMBIENT TEMPERATURE WAS IN THE MID 50'S. TYPICAL CITY TRAFFIC BUT NO LONG PERIODS OF STANDING STILL. ENGINE TEMPERATURE NORMAL. VOLUME OF FUEL IN THE TANK DOES NOT SEEM TO BE A FACTOR. PARKED THE SPYDER AND, AS IN THE PAST, OBSERVED VAPORS EMITTING FROM THE VENT HOSE UNDER THE FRAME WITH AN OCCASIONAL DROP OF FUEL. REM... Read more
Incident date: Aug 25, 2011
I WAS RIDING MY 2005 CANAM SPYDER MOTORCYCLE TO WORK AND ABOUT 2 BLOCKS AWAY WHILE I WAS STOPPED AT A STOPLIGHT I HEARD A POP AND SAW A SMALL AMOUNT OF SMOKE COME UP FROM UNDER THE COWLING. I IMMEDIATELY RUSHED TO MY WORK PARKING LOT (BECAUSE THERE WERE NO TREES OR ANYTHING FLAMMABLE AROUND) AND WENT INTO WORK TO GET SOME WATER TO EXTINGUISH THE SMALL FLAMES I SAW. BY THE TIME I GOT BACK OUTSIDE... Read more
Fire
Incident date: Aug 25, 2011
I WAS RIDING MY 2005 CANAM SPYDER MOTORCYCLE TO WORK AND ABOUT 2 BLOCKS AWAY WHILE I WAS STOPPED AT A STOPLIGHT I HEARD A POP AND SAW A SMALL AMOUNT OF SMOKE COME UP FROM UNDER THE COWLING. I IMMEDIATELY RUSHED TO MY WORK PARKING LOT (BECAUSE THERE WERE NO TREES OR ANYTHING FLAMMABLE AROUND) AND WENT INTO WORK TO GET SOME WATER TO EXTINGUISH THE SMALL FLAMES I SAW. BY THE TIME I GOT BACK OUTSIDE... Read more
Fire
Incident date: Apr 5, 2011
VEHICLE HAS ENTERED LIMP HOME MODE ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) WHICH SUDDENLY REDUCES SPEED TO 35MPH. VEHICLES FROM REAR HAVE NEARLY IMPACTED DUE TO RAPID LOSS IN SPEED. ALSO ELECTRONIC POWER STEERING ASSIST HAS FAILED WHILE EXITING HIGHWAY WHICH MAKES MAINTAINING CONTROL VERY DIFFICULT. VEHICLE NEARLY LEFT PAVED SURFACE DUE TO HIGH STEERING EFFORTS. THIS VEHICLE ... Read more
Incident date: Apr 5, 2011
VEHICLE HAS ENTERED LIMP HOME MODE ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) WHICH SUDDENLY REDUCES SPEED TO 35MPH. VEHICLES FROM REAR HAVE NEARLY IMPACTED DUE TO RAPID LOSS IN SPEED. ALSO ELECTRONIC POWER STEERING ASSIST HAS FAILED WHILE EXITING HIGHWAY WHICH MAKES MAINTAINING CONTROL VERY DIFFICULT. VEHICLE NEARLY LEFT PAVED SURFACE DUE TO HIGH STEERING EFFORTS. THIS VEHICLE ... Read more
Incident date: Apr 5, 2011
VEHICLE HAS ENTERED LIMP HOME MODE ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) WHICH SUDDENLY REDUCES SPEED TO 35MPH. VEHICLES FROM REAR HAVE NEARLY IMPACTED DUE TO RAPID LOSS IN SPEED. ALSO ELECTRONIC POWER STEERING ASSIST HAS FAILED WHILE EXITING HIGHWAY WHICH MAKES MAINTAINING CONTROL VERY DIFFICULT. VEHICLE NEARLY LEFT PAVED SURFACE DUE TO HIGH STEERING EFFORTS. THIS VEHICLE ... Read more
Incident date: Dec 30, 2009
WHEN ATTEMPTING TO CANCEL TURN SIGNALS (LEFT OR RIGHT), IT IS VERY LIKELY THAT THE OPPOSITE TURN SIGNAL WILL BE ACTIVATED RATHER THAN CANCELING. THIS CAUSES THE DRIVER TO HAVE TO CHECK THE DASH FOR TURN SIGNAL CANCELLATION. IT IS COMMON TO HAVE THIS OCCUR MULTIPLE TIMES WITH EACH CANCELLATION ATTEMPT, CAUSING THE TURN SIGNALS TO ALTERNATE LEFT & THEN RIGHT MULTIPLE TIMES ALL WHILE TRYING TO CANC... Read more
Incident date: Dec 30, 2009
WHEN ATTEMPTING TO CANCEL TURN SIGNALS (LEFT OR RIGHT), IT IS VERY LIKELY THAT THE OPPOSITE TURN SIGNAL WILL BE ACTIVATED RATHER THAN CANCELING. THIS CAUSES THE DRIVER TO HAVE TO CHECK THE DASH FOR TURN SIGNAL CANCELLATION. IT IS COMMON TO HAVE THIS OCCUR MULTIPLE TIMES WITH EACH CANCELLATION ATTEMPT, CAUSING THE TURN SIGNALS TO ALTERNATE LEFT & THEN RIGHT MULTIPLE TIMES ALL WHILE TRYING TO CANC... Read more
Incident date: Dec 30, 2009
WHEN ATTEMPTING TO CANCEL TURN SIGNALS (LEFT OR RIGHT), IT IS VERY LIKELY THAT THE OPPOSITE TURN SIGNAL WILL BE ACTIVATED RATHER THAN CANCELING. THIS CAUSES THE DRIVER TO HAVE TO CHECK THE DASH FOR TURN SIGNAL CANCELLATION. IT IS COMMON TO HAVE THIS OCCUR MULTIPLE TIMES WITH EACH CANCELLATION ATTEMPT, CAUSING THE TURN SIGNALS TO ALTERNATE LEFT & THEN RIGHT MULTIPLE TIMES ALL WHILE TRYING TO CANC... Read more
Incident date: Jul 10, 2011
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT-S. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE NOTICED THAT THERE WAS A STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED HIM THAT HE MAY BE USING TOO MUCH GASOLINE WHICH ENDED UP SATURATING THE CHARCOAL CANISTER. THE FAILURE M... Read more
Incident date: Aug 25, 2011
TL* THE CONTACT OWNED A 2008 CAN-AM SPYDER RS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED MOMENTARILY WHEN IT ENGULFED INTO FLAMES. THE CONTACT EXTINGUISHED THE FLAMES, BUT THE FIRE DEPARTMENT ALSO APPEARED ON THE SCENE. THE CONTACT ALSO STATED THAT THE FIRE ORIGINATED NEAR THE FUEL TANK. THE VEHICLE WAS DESTROYED AND WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE A... Read more
Fire
Incident date: Jul 18, 2011
BRP, DESPITE ISSUING SERVICE BULLETINS ABOUT HIGH DRIVE BELT TENSION, WILL NOT REPAIR DAMAGE CAUSED BY THE HIGH TENSION SPECIFIED IN MANUFACTURE AND SERVICE FOR THEIR CAN AM SPYDER ROADSTER. TSB 2010-06 ADVISES REDUCED TENSION FROM 1400 NEWTONS TO 450 NEWTONS TO PROTECT AGAINST DAMAGE TO FRONT OUTPUT SHAFT AND REAR BEARING FAILURES. CONSEQUENTLY, COSTS TO REPAIR DAMAGE RESULTING FROM THEIR ORIGINA... Read more
Incident date: Jul 18, 2011
BRP ISSUED SERVICE BULLETINS SB-2009-01 IDENTIFYING FAILURE OF THE GEAR POSITION SENSORS ON SOME OF THEIR CAN AM SPYDER ROADSTERS. SYMPTOMS OF FAILURE INCLUDE "E" OR INCORRECT GEAR NUMBER INDICATED IN CLUSTER INDICATOR; INTERMITTENT POWER STEERING OPERATION; DIFFICULTY SHIFTING; "CHECK ENGINE" WARNING SCROLL IN CLUSTER INDICATOR. PRESENTED TO AUTHORIZED DEALER FOR SERVICE 3 TIMES WHILE UNDER WARRA... Read more
Incident date: Jun 9, 2011
RIDING ON A TWO LANE RESIDENTIAL STREET WHEN WITHOUT ANY WARNING THE STEERING PULLED HARD TO THE LEFT AND TOOK ME INTO THE ONCOMING LANE. HAD A ONCOMING CAR BEEN COMING IN MY DIRECTION I WOULD HAVE HIT IT HEAD ON AT APPROXIMATELY A 30 DEGREE ANGLE. THIS HAPPENED SO FAST AND I WAS TRYING TO COUNTER STEER BACK INTO MY LANE AND ALMOST FLIPPED WHEN THE STEERING RELEASED. I HAD THIS SAME PROBLEM WITH... Read more
Incident date: Jun 9, 2011
RIDING ON A TWO LANE RESIDENTIAL STREET WHEN WITHOUT ANY WARNING THE STEERING PULLED HARD TO THE LEFT AND TOOK ME INTO THE ONCOMING LANE. HAD A ONCOMING CAR BEEN COMING IN MY DIRECTION I WOULD HAVE HIT IT HEAD ON AT APPROXIMATELY A 30 DEGREE ANGLE. THIS HAPPENED SO FAST AND I WAS TRYING TO COUNTER STEER BACK INTO MY LANE AND ALMOST FLIPPED WHEN THE STEERING RELEASED. I HAD THIS SAME PROBLEM WITH... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2011 CANAM SPYDER ROADSTER. WHILE DRIVING AT ANY SPEED DOWNHILL OR ON ANY TYPE OF INCLINE, THE VEHICLE WOULD SHIFT INTO REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE AND OFFERED NO FURTHER ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURR... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2011 CAN AM SPYDER ROADSTER. THE CONTACT STATED THAT DUE TO THE EXHAUST BECOMING EXTREMELY HOT, THE CONTACT BURNED HER LEG. THE CONTACT STATED THAT THE EXHAUST WAS DIRECTLY AIMED AT THE LEG OF THE DRIVER. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE BACK AND EXCHANGE IT FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT ... Read more
1 injured
Incident date: Sep 10, 2010
TL* THE CONTACT OWNS A 2009 CAN-AM SPIDER ROADSTER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V162000 (STEERING) SEPTEMBER 2010 AND HAD BEEN TRYING TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL SINCE THAT TIME. THE DEALER WAS CONTACTED NUMEROUS TIMES AND CONTINUALLY ADVISED THAT THE PARTS NEEDED FOR REPAIRS WERE ON BACKORDER. THE VEHICLE HAS NOT BEEN REPAIRED.... Read more
Incident date: Mar 18, 2011
TL* THE CONTACT OWNS A 2009 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THAT THE VEHICLE WAS IN NEUTRAL WHEN IT INDEPENDENTLY SHIFTED INTO REVERSE AND BEGAN REVERSING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKES BUT TO NO AVAIL. THE KEY WAS REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS STILL IN MOTION IN ORDER TO BRING THE VEHICLE TO A STOP. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO BRI... Read more
Incident date: Sep 7, 2010
BRP HAS ISSUED A RECALL FOR DYNAMIC POWER STEERING UNIT REPLACEMENT. DATE OF MY NOTICE WAS 9-7-2010. MY CAN AM ROADSTER IS STILL NOT REPAIRED AS BRP WILL NOT SEND OUT A REPLACEMENT PART UNTIL THEY REC'D THE OLD UNIT. THIS MAKES DEALER REPAIR DEFECTIVE ROADSTERS 1 AT A TIME. 6 MONTHS WITH A RECALL NOTICE AND I AM 8TH OF MY DEALERS LIST. HOW COME BRP DOESN'T RAMP UP PRODUCTION OF REPLACEMENT U... Read more
Incident date: Jul 7, 2010
CA-AM / ROADSTER SPYDER 2010 RTS SE5 TRANSMISSION. SINCE PURCHASE THE ROADSTER HAS BEING HAVING ON GOING STALLING ISSUES WHILE OPERATING. THIS ROADSTER WITH THE SE5 TRANSMISSION REQUIRES THE VEHICLE TO COME TO A COMPLETE STOP BEFORE NEUTRAL GEAR CAN BE ENGAGED FOR A RESTART. THIS PROBLEM HAS HAPPENED WHILE OPERATING IN TRAFFIC AND PUTS THE DRIVER AND PASSENGER AT RISK FROM A REAR END COLLISION. ... Read more
Incident date: Nov 24, 2010
CAN-AM SPYDERS WITH THE SEMI-AUTOMATIC "SE5" TRANSMISSION CAN LURCH FORWARD AND RAPIDLY DECELERATE WHEN THE THROTTLE IS MOSTLY OPEN AND THE TRANSMISSION SHIFT BUTTON IS PRESSED TO SHIFT TO THE NEXT HIGHER GEAR. OPENING THE THROTTLE FOR QUICK ACCELERATION, WHEN MERGING INTO HIGHWAY TRAFFIC, FOR INSTANCE, RESULTS IN FORCES THAT PUSH A RIDER'S BODY TOWARD THE REAR OF THE MOTORCYCLE. WHEN THIS PROBLEM... Read more
Incident date: Dec 1, 2010
CONSUMER WRITES REGARDING RECALL ON CAN-AM BOMBARDIER SPYDER CONCERNING THE COMPUTER SOFTWARE *TGW THE CONSUMER STATED HE RECEIVED ANOTHER RECALL REGARDING THE POWER STEERING UNIT. THE CONSUMER STATED HE HAS BEEN UNSUCCESSFUL AT GETTING THE RECALLS TAKEN CARE OF. THE POWER STEERING UNIT MALFUNCTIONED WHICH CAUSED THE MOTORCYCLE TO VEER INTO ONCOMING TRAFFIC. *JB
Incident date: May 17, 2008
TL*THE CONTACT OWNS A 2008 CAN-AM SPYDER RS. THE CONTACT STATED THAT THERE WAS A RECALL 09V162000 (STEERING); THE VEHICLE WAS REPAIRED BY THE DEALER. HOWEVER, AFTER THE REPAIR, THE VEHICLE STILL EXPERIENCED FAILURE. THE VEHICLE DARTED ACROSS THE ROAD. THE CONTACT HAD A FRONT ALIGNMENT PERFORMED AND ADDED NEW TIRES; THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A NEW POWER S... Read more
Incident date: Sep 28, 2010
I WAS DRIVING MY 2008 CANAM SPYDER ROADSTER AND IT STARTED ON FIRE - I GOT OFF JUST IN TIME AND BLUE FLAMES WERE COMING UP FROM THE TANK/ SEAT AREA. THE BIKE WAS A TOTAL LOSS AND IF I HAD BEEN ON THE HIGHWAY VS. A BACK ROAD THIS COULD HAVE ENDED WITH INJURIES. THE SPYDER HAD BEEN MAINTAINED PERFECTLY. *TR
Fire
Incident date: Sep 17, 2010
TL*THE CONTACT OWNS A 2009 CAN-AM SPYDER ROADSTER MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER THE NHTSA CAMPAIGN ID NUMBER 09V162000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL PART WAS ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO PERFORM THE REMEDY REPAIR. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY RECA... Read more
Incident date: Sep 30, 2010
TL*THE CONTACT OWNS A 2009 CAM-AM SPYDER ROADSTER. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V162000 (STEERING). THE CONTACT WAS INFORMED BY THE DEALER THAT THE MANUFACTURER WAS SENDING OUT REPLACEMENT PARTS FOR ONE VEHICLE AT A TIME. THE DEALER WOULD REPAIR ONE VEHICLE, RETURN THE PARTS TO THE MANUFACTURER AND THEN RECEIVE PARTS FOR ANOTHER VEHICLE. THE CONTACT WAS TOLD THAT IT WOULD BE E... Read more
Incident date: Sep 8, 2010
I HAD RIDDEN THE CAN AM SPYDER ROADSTER FOR APPROXIMATELY 30 MINUTES BEFORE STOPPING AT COSTCO AND FILLING IT UP. NO OVERFILL OR GAS SPILLED. I ROAD APPROX. 2 MILES HOME, PARKED, AND WENT INTO THE HOUSE FOR APPROX. 3 OR 4 MINUTES. I RETURNED TO SPYDER STARTED IT & BACKED UP APPROX. 10 FEET, PULLED FORWARD, BACKED UP AGAIN, STARTED FORWARD OUT OF MY DRIVEWAY. WHEN I TURNED & STARTED FORWARD THERE W... Read more
Crash
Fire
1 injured
Incident date: Nov 14, 2008
TL*THE CONTACT OWNS A 2008 CAN-AM SPYDER RS MOTORCYCLE. THERE WERE NUMEROUS DEFECTS AND FAILURES ON HIS MOTORCYCLE. THE POWER STEERING PULLED TO THE RIGHT AND THE DEALER REPLACED THE GPS UNIT UNDER THE WARRANTY. THE FUEL GAUGE WAS NOT READING AS IF THERE WAS A FULL TANK OR IF IT WAS EMPTY. THE DEALER REPLACED THE SENDING UNIT WITHIN THE TANK AND THE INSTRUMENTATION PANEL UNDER WARRANTY. THE MANUFA... Read more
Incident date: Nov 14, 2008
TL*THE CONTACT OWNS A 2008 CAN-AM SPYDER RS MOTORCYCLE. THERE WERE NUMEROUS DEFECTS AND FAILURES ON HIS MOTORCYCLE. THE POWER STEERING PULLED TO THE RIGHT AND THE DEALER REPLACED THE GPS UNIT UNDER THE WARRANTY. THE FUEL GAUGE WAS NOT READING AS IF THERE WAS A FULL TANK OR IF IT WAS EMPTY. THE DEALER REPLACED THE SENDING UNIT WITHIN THE TANK AND THE INSTRUMENTATION PANEL UNDER WARRANTY. THE MANUFA... Read more
Incident date: Sep 20, 2010
CAN-AM ROADSTER DYNAMIC POWER STEERING (DPS) UNIT REPLACEMENT RECALL BOMBARDIER RECREATIONAL PRODUCTS INC. 565 DE LA MONTAGNE STREET VALCOURT, QUEBEC, CANADA JOE 2LO T 450.532.2211 F 450.532.5133 WWW.BRP.COM I RECEIVED A NOTICE IN THE MAIL REGARDING THIS RECALL BUT WHEN I CALLED MY DEALER TO HAVE THE REMEDY APPLIED I WAS TOLD THAT BRP WAS SENDING ONLY A SINGLE REPLACEMENT UNIT AT A TIME. SO... Read more
Incident date: Feb 9, 2009
TL* THE CONTACT OWNS A 2009 CAN AM SPYDER RS. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WOULD INTERMITTENTLY BECOME LOCKED IN GEAR. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WERE NO FAILURES AND THE VEHICLE WAS DESIGNED TO RESPOND IN THE MANNER IN WHICH IT WAS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.
Incident date: Sep 6, 2010
TL- THE CONTACT OWNS A 2010 CAN- AM SPIDER. THE CONTACT STATED THAT TWO WEEKS AGO WHILE TRAVELING THE STEERING LOCKED AND THE ENGINE DIED. THE CONTACT STATED THAT THIS CAN HAPPEN AT ANY SPEED. THE DEALER STATED THAT THERE WAS A RECALL FOR THE IGNITION SWITCH FOR THE MOTORCYCLE. WHEN THERE IS TOO MUCH PRESSURE PLACED ON THE HANDLE BARS IT CAN CAUSE THE STEERING TO GO OUT AND THE ENGINE TO STALL. TH... Read more
Incident date: Aug 21, 2010
BOMBARDIER RECREATIONAL PRODUCTS, CAN-AM ROADSTER DYNAMIC POWER STEERING UNIT WHEREIN A FORCE GREATER THAN EXPECTED TO INITIATE THE TURNING OF THE STEERING HANDLEBAR OF THE VEHICLE TO CORRECT ITS TRAJECTORY MAY STEER THE VEHICLE OUT OF LANE WHICH INCREASES THE POSSIBILITY OF A CRASH WITH OTHER TRAFFIC OR OF A DRIVE OFF THE ROAD SITUATION. *TR
Incident date: Aug 21, 2010
BOMBARDIER RECREATIONAL PRODUCTS, CAN-AM ROADSTER DYNAMIC POWER STEERING UNIT WHEREIN A FORCE GREATER THAN EXPECTED TO INITIATE THE TURNING OF THE STEERING HANDLEBAR OF THE VEHICLE TO CORRECT ITS TRAJECTORY MAY STEER THE VEHICLE OUT OF LANE WHICH INCREASES THE POSSIBILITY OF A CRASH WITH OTHER TRAFFIC OR OF A DRIVE OFF THE ROAD SITUATION. *TR
Incident date: Aug 8, 2010
I RIDE A CAN AM SPYDER WHICH IS A 3 WHEELED MOTORCYCLE AND ON 8-8-10 IT SPONTANEOUSLY CAUGHT ON FIRE, THANK GOODNESS SOMEONE WAS ABLE TO GET A FIRE EX. AND PUT OUT THE FIRE BUT NONE THE LESS IT MELTED A LOT OF PARTS. IT IS NOW AT A DEALER WAITING FOR PARTS TO COME IN THE BE REPLACED. I HAVE READ ON SEVERAL WEB SITES THAT THIS HAS HAPPENED BEFORE, MAYBE A RECALL IS IN ORDER. NO ONE WAS HURT. *TR
Fire
Incident date: Aug 8, 2010
I RIDE A CAN AM SPYDER WHICH IS A 3 WHEELED MOTORCYCLE AND ON 8-8-10 IT SPONTANEOUSLY CAUGHT ON FIRE, THANK GOODNESS SOMEONE WAS ABLE TO GET A FIRE EX. AND PUT OUT THE FIRE BUT NONE THE LESS IT MELTED A LOT OF PARTS. IT IS NOW AT A DEALER WAITING FOR PARTS TO COME IN THE BE REPLACED. I HAVE READ ON SEVERAL WEB SITES THAT THIS HAS HAPPENED BEFORE, MAYBE A RECALL IS IN ORDER. NO ONE WAS HURT. *TR
Fire
Incident date: Mar 11, 2009
TL*THE CONTACT OWNS A 2009 CAN-AM SPYDER GS. THE CONTACT STATED THAT THE WHILE DRIVING AT ANY SPEED THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOUR TIMES. THEY HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE OWNER BECAME AWARE OF A RECALL BUT SHE NEVER RECEIVED A LETTER EVEN THOUGH HER VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2000. THE ... Read more
Incident date: Aug 4, 2010
TL*THE CONTACT OWNS A 2008 CAM AM SPIDER. WHILE DRIVING 45 MPH THE CONTACT NOTICED THAT THE HANDLE BARS HAD BEGAN TO LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A PART ON THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 600.
Incident date: Jun 25, 2010
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THAT THE HEADLIGHTS EXHIBITED THREE DIFFERENT COLORS AND WOULD CONTINUOUSLY FLASH WHILE ON LOW BEAM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE LIGHTS WERE CHANGED BUT DID NOT CORRECT THE FAILURE. THE CONTACT STATED THE LIGHTS WOULD APPEAR AS IF HE WAS AN EMERGENCY VEHICLE AND OTHER VEHICLES WOULD QUICKLY MOVE OUT ... Read more
Incident date: Apr 18, 2010
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT SE5 AUDIO ROADSTER. THE CONTACT STATED THERE WAS AN ABNORMAL SQUEALLING SOUND WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V232000 (POWER TRAIN: CLUTCH ASSEMBLY). WHILE AT THE DEALER FOR RECALL REPAIRS... Read more
Incident date: Jun 14, 2010
TL* THE CONTACT OWNS A 2009 CAN AM SPIDER SE 5 ROADSTER MOTORCYCLE (NA). THE CONTACT STATED WHEN THE ENGINE WAS TURNED ON, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE DASHBOARD. THE CONTACT WOULD SHUT OFF AND RESTART THE VEHICLE SEVERAL TIMES UNTIL THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE DEALER ADVISED THERE WAS A LOOSE WIRE CAUSING THE FAILURE AND THE DEALER ATTEMPTED TO TIGHTEN THE W... Read more