Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: Sep 1, 2013
EXCESS HEAT FROM THE ENGINE COMES OUT AROUND THE SEAT CAUSING FIRST DEGREE BURNS ON THE THIGHS AND PASSENGERS RIGHT ANKLE. THERE IS ALSO CONCERN ABOUT THE WIRING INSULATION MELTING AND THE BREAK FLUID TANDEM MASTER CYLINDER MANIFOLD (RESERVOIR) TO MELT FROM EXCESS HEAT AND THIS CAUSING FLUID TO LEAK ON THE EXHAUST AND CAUSE A FIRE. THERE HAVE BEEN FIRES WITH THE UNIT BEING COMPLETELY DESTROYED. ... Read more
2 injured
Incident date: Aug 4, 2012
2013 CAN AM SPYDER ST-S. EXTREME HOT TEMPERATURES ON BODY PANELS CAUSING GREAT DISCOMFORT TO DRIVER. WHEN STOPPED TO FUEL RIGHT FINGER TIPS BURNED WHEN OPENING GAS CAP. HAD TO USE T- SHIRT I WAS WEARING TO OPEN GAS CAP. SEAT AREA EXTREMELY HOT AS IT APPEARS EXHAUST IS ROUTED UNDER SEAT. INFORMED DEALER OF INCIDENT AND WAS TOLD NOT TO BE CONCERNED AS THEY ALL RUN HOT "JUST RIDE IT. IT WILL BE FINE... Read more
1 injured
Incident date: Jul 8, 2013
THE PANELS ON THE RIGHT HAND SIDE GET EXCESSIVELY HOT, TO THE POINT OF BURNING MY LEG. THE EXHAUST IS TOO CLOSE TO THE PANELS AND THE PANELS AND SCREWS GET HOT TO THE POINT YOU CANNOT TOUCH THEM WITHOUT BEING BURNED. AND CANNOT RIDE WITH YOUR LEGS AGAINST THE BODY. END UP SPENDING TOO MUCH TIME NOT TOUCHING THE PANELS AND NOT ENOUGH TIME ON THE ROAD. ALSO,THERE IS AN EXCESSIVE AMOUNT OF HEAT TR... Read more
1 injured
Incident date: Sep 1, 2013
MY MOTORCYCLE SUFFERS FROM EXCESSIVE HEAT BUILD UP DUE TO CHANGES MADE TO THE 2013 MODEL INCLUDING THE MASTER CYLINDER AND GAS CAP. SOMETIMES THE GAS CAP IS TOO HOT TO TOUCH AND WHEN OPENED IT IS BOILING GASOLINE. YOU CAN BARELY TOUCH THE FRONT OF THE SEAT DUE TO ELIMINATION OF HEAT INSULATION MATERIAL IN FRONT OF IT FOR THIS MODEL YEAR. I HAVE SEEN AND SUSPECT THE MASTER CYLINDER IS STARTING TO M... Read more
Incident date: Sep 1, 2013
MY MOTORCYCLE SUFFERS FROM EXCESSIVE HEAT BUILD UP DUE TO CHANGES MADE TO THE 2013 MODEL INCLUDING THE MASTER CYLINDER AND GAS CAP. SOMETIMES THE GAS CAP IS TOO HOT TO TOUCH AND WHEN OPENED IT IS BOILING GASOLINE. YOU CAN BARELY TOUCH THE FRONT OF THE SEAT DUE TO ELIMINATION OF HEAT INSULATION MATERIAL IN FRONT OF IT FOR THIS MODEL YEAR. I HAVE SEEN AND SUSPECT THE MASTER CYLINDER IS STARTING TO M... Read more
Incident date: Sep 1, 2013
MY MOTORCYCLE SUFFERS FROM EXCESSIVE HEAT BUILD UP DUE TO CHANGES MADE TO THE 2013 MODEL INCLUDING THE MASTER CYLINDER AND GAS CAP. SOMETIMES THE GAS CAP IS TOO HOT TO TOUCH AND WHEN OPENED IT IS BOILING GASOLINE. YOU CAN BARELY TOUCH THE FRONT OF THE SEAT DUE TO ELIMINATION OF HEAT INSULATION MATERIAL IN FRONT OF IT FOR THIS MODEL YEAR. I HAVE SEEN AND SUSPECT THE MASTER CYLINDER IS STARTING TO M... Read more
Incident date: Jul 8, 2013
BRP CANADA HAS ISSUED A RECALL ON ALL CANADIAN SPYDER RT'S FOR HEAT RELATED MELTING OF THE SECONDARY MASTER CYLINDER PLASTIC TOP WHICH COULD CAUSE FIRE. I JUST RETURNED FROM A 300 MILE TRIP TODAY ON MY 2013 CAN-AM SPYDER RT-S AND HEARD ABOUT THE CANADIAN RECALL. I CHECKED THE SECONDARY MASTER CYLINDER AND DISCOVERED THE PLASTIC TOP PIECE HAD BEGUN TO MELT. IT IS VERY CLOSE TO THE EXHAUST PIPE.... Read more
Incident date: Aug 4, 2013
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER GS MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AROUND A CURVE, THE ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED WITH THE LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE POWER STEERING WAS RESET UPON RESTARTING THE IGNITION. IN 2010, THE VEHI... Read more
Incident date: Aug 7, 2013
MY CAN AM SPYDER RTS-SM5 2013 CAUGHT FIRE TODAY AS I WAS TRAVELING ON A FREEWAY IN CALIFORNIA. I SAW SMOKE COMING FROM THE RIGHT SIDE NEAR MY KNEE AND WAS ABLE TO PULL OFF THE ROAD. WITHIN 30-60 SECONDS THE ENTIRE ROADSTER WAS ENGULFED IN FLAMES. *TR
Fire
Incident date: Jun 1, 2013
STEERING LOCKED UP IN TURNS, 11 TIMES IN 6 MILES AT 45 MPH. *TR
Incident date: Jun 1, 2013
TURN SIGNAL SWITCH DOES NOT CANCEL PROPERLY (MANUALLY). WHEN SIGNALING A RIGHT TURN (FOR EXAMPLE), DEFINITIVELY PRESSING THE SWITCH TO CANCEL FREQUENTLY CAUSES THE LEFT SIGNAL TO FLASH. IN SOME CIRCUMSTANCES, THE LEFT SIGNAL BEGINS TO FLASH AS IF IT WAS PRESSED TO SIGNAL A LEFT TURN. THE ISSUE CAN BE REPRODUCED WHEN THE VEHICLE IS STOPPED, SAFELY ENSURING THE SWITCH IS BEING PRESSED PROPERLY. WHEN... Read more
Incident date: Jun 1, 2013
TURN SIGNAL SWITCH DOES NOT CANCEL PROPERLY (MANUALLY). WHEN SIGNALING A RIGHT TURN (FOR EXAMPLE), DEFINITIVELY PRESSING THE SWITCH TO CANCEL FREQUENTLY CAUSES THE LEFT SIGNAL TO FLASH. IN SOME CIRCUMSTANCES, THE LEFT SIGNAL BEGINS TO FLASH AS IF IT WAS PRESSED TO SIGNAL A LEFT TURN. THE ISSUE CAN BE REPRODUCED WHEN THE VEHICLE IS STOPPED, SAFELY ENSURING THE SWITCH IS BEING PRESSED PROPERLY. WHEN... Read more
Incident date: Jun 19, 2013
WHEN BRAKES WERE APPLIED WHITE SMOKE WOULD COME OUT OF THE VENTS AND THERE WAS AN ODOR. THE NEXT DAY WHEN THE SPYDER WAS STARTED WITH THE BRAKE APPLIED MORE SMOKE STARTED POURING OUT AND THE "BRAKE FAILURE" LIGHT CAME ON THE LCD PANEL. THE VEHICLE WAS TRAILERED TO THE DEALERSHIP AND WHEN IT WAS UNLOADED FROM THE TRAILER THE BRAKE FLUID STARTED POURING OUT. THE DEALERSHIP SAID THAT THE MASTER BRA... Read more
Incident date: Jun 24, 2013
PLASTIC CAP ON TOP OF MASTER CYLINDER MELTED CAUSING BRAKE FLUID TO POUR OUT ONTO THE GROUND. THIS COULD HAVE BEEN A DANGEROUS SITUATION CAUSING A FIRE OR EXPLOSION, SINCE THE MASTER CYLINDER IS TO THE RIGHT AND BELOW THE GAS TANK. ALSO, A RIDER COULD BE TRAVELING AT A HIGH RATE OF SPEED AND SUDDENLY LOSE BRAKE PRESSURE AND HAVE NO WAY TO STOP. ABOUT 3-4 INCHES IN FRONT OF THE MC IS AN EXHAUST P... Read more
Incident date: Jun 29, 2013
THE HEAT BUILD UP UNDER THE BODY COVERINGS HAS MELTED THE TOP COVER OF THE BRAKE MASTER CYLINDER. THE MASTER CYLINDER IS LOCATED INCHES FROM THE EXHAUST PIPE FROM THE REAR CYLINDER. CONTINUED DEGRADATION OF THE PLASTIC COVER WOULD LEAK BRAKE FLUID DIRECTLY ONTO THE EXHAUST, AND COULD LEAD TO A FIRE HAZARD, AS THE BRAKE FLUID WOULD LEAK ONTO THE EXHAUST PIPE JUST BEFORE THE CATALYTIC CONVERTER. ... Read more
Incident date: Apr 24, 2013
WHILE TRAVELING ON HIGHWAY AT APPX. 70 MPH, MY CRUISE CONTROL DROPPED OUT REDUCING VEHICLE SPEED TO SUCH A DEGREE TO BE A DANGER TO ME AND ANY FOLLOWING VEHICLES. I PULLED OFF THE HIGHWAY IN ATTEMPT TO DETERMINE PROBLEM; I WAS UNSUCCESSFUL. IT HAPPENED SEVERAL MORE TIMES SO I QUIT USING CRUISE CONTROL. DEALER LATER DETERMINED IT WAS THE HOUSING-SWITCH. IT IS OUT OF WARRANTY AND CAN-AM WON'T STAND ... Read more
Incident date: Jun 25, 2008
BIKE WOULD VEER INTO OTHER LANES AT HIGHWAY SPEEDS. DEALERSHIP REPEATEDLY SAID NOTHING WAS WRONG. IN OCTOBER 2010 I GOT A RECALL NOTICE. AFTER REPROGRAMMING MY COMPUTER, STEERING WORKED BUT DPS/ENGINE LIGHT CAME ON CONSTANTLY. DEALER AGAIN REPEATEDLY CAN'T FIND PROBLEM. THEY RESET CODES AND SENT ME ON MY WAY. IN MARCH 2013 AGAIN I TOOK IT TO DEALERSHIP. THIS TIME IT NEEDS A NEW DPS COMPUTER FOR $1... Read more
Incident date: May 1, 2012
WHEN MANUALLY TURNING THE TURN SIGNALS OFF AFTER CHANGING TRAFFIC LANES, THE LEFT TURN SIGNAL WILL FLASH OR TURN ON. THIS HAS BEEN HAPPENING SINCE THE MOTORCYCLE WAS BRAND NEW. SOMETIMES IT BECOMES ALMOST IMPOSSIBLE TO TURN THE TURN SIGNALS OFF BECAUSE EVERY TIME YOU MASH THE BUTTON THE LEFT TURN SIGNAL COMES ON. AT THE 4500 MILE CHECKUP I HEAD THE TURN SIGNAL SWITCH REPLACED AND IT WORKED FOR ... Read more
Incident date: May 1, 2012
WHEN MANUALLY TURNING THE TURN SIGNALS OFF AFTER CHANGING TRAFFIC LANES, THE LEFT TURN SIGNAL WILL FLASH OR TURN ON. THIS HAS BEEN HAPPENING SINCE THE MOTORCYCLE WAS BRAND NEW. SOMETIMES IT BECOMES ALMOST IMPOSSIBLE TO TURN THE TURN SIGNALS OFF BECAUSE EVERY TIME YOU MASH THE BUTTON THE LEFT TURN SIGNAL COMES ON. AT THE 4500 MILE CHECKUP I HEAD THE TURN SIGNAL SWITCH REPLACED AND IT WORKED FOR ... Read more
Incident date: May 5, 2013
TL* THE CONTACT OWNS A 2012 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80.
Incident date: Apr 5, 2013
TL* THE CONTACT OWNS A 2012 CAN-AM SPIDER RS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LIMP HOME MODE LIGHT ILLUMINATED. THE VEHICLE THEN DECELERATED INDEPENDENTLY AND FAILED TO ACCELERATE MORE THAN 10 MPH. THE FAILURE HAD RECURRED TWO TIMES PREVIOUSLY. A DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND... Read more
Incident date: Jun 9, 2012
CAN AM SPYDER WAS BEING RIDDEN BY OWNERS WHEN IT CAUGHT FIRE AND WITHIN 5 MINUTES THE GAS TANK HAD EXPLODED AND BIKE WAS ENGULFED IN FLAMES . THE MOTORCYCLE HAD BEEN IN THE DEALERSHIP LESS THAN A MONTH BEFORE THE INCIDENT AND NOTHING WAS MENTIONED OF PROBLEMS WITH THE EVAPORATION CANISTER WHICH WE HAVE SINCE HEARD THERE WAS PROBLEMS WITH THIS MAKE AND YEAR. WE HAVE CONTACTED THE BRP COMPANY AND ... Read more
Fire
Incident date: Jan 30, 2013
BRP OF CANADA MAKES & SELLS THEIR CAN-AM SPYDER THREE WHEELED TRIKE MOTORCYCLE IN THE UNITED STATES. IT IS WELL KNOWN BY THIS VEHICLE'S OWNERS THAT THIS TRIKE PRODUCES A LARGE AMOUNT OF HEAT WHICH IS DIRECTED AT THE DRIVERS RIGHT SIDE FOOT REST AREA MAKING IT AN EXTREMELY HOT AREA ON SAID VEHICLE. SINCE THIS IS ALSO WHERE THE ONLY METHOD OF BRAKING THE VEHICLE RESIDES, I BELIEVE IT IS A SAFETY HAZ... Read more
Incident date: Jan 30, 2013
BRP OF CANADA MAKES & SELLS THEIR CAN-AM SPYDER THREE WHEELED TRIKE MOTORCYCLE IN THE UNITED STATES. IT IS WELL KNOWN BY THIS VEHICLE'S OWNERS THAT THIS TRIKE PRODUCES A LARGE AMOUNT OF HEAT WHICH IS DIRECTED AT THE DRIVERS RIGHT SIDE FOOT REST AREA MAKING IT AN EXTREMELY HOT AREA ON SAID VEHICLE. SINCE THIS IS ALSO WHERE THE ONLY METHOD OF BRAKING THE VEHICLE RESIDES, I BELIEVE IT IS A SAFETY HAZ... Read more
Incident date: May 15, 2012
TL* THE CONTACT OWNS A 2011 CAN-AM SPYDER MOTORCYCLE. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED FUEL LEAKING FROM THE FUEL CANISTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE CANISTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE CONTINUED. THE FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Incident date: Nov 6, 2012
TL* THE CONTACT OWNS A 2011 CAN-AM SPYDER MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE SMELLED OF GASOLINE AND FUEL WAS LEAKING FROM THE OVERFLOW TANK. THE CONTACT HAD THE DEALER REPLACE THE TANK TWICE BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 17,500.
Incident date: Aug 8, 2012
5 MILES INTO A TEST RIDE THE MOTORCYCLE DEVELOPED A SHAKING IN THE FRONT END FROM SIDE TO SIDE THAT WAS FELT IN THE HANDLE BARS. BEFORE MOTORCYCLE COULD BE STOPPED FRONT WHEELS TURNED ON THEIR OWN CAUSING THE MOTORCYCLE TO GO LEFT OF CENTER INTO ON COMING TRAFFIC. *TR
Crash
1 injured
CAN-AM
SPYDER RTS
(2010) - EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
Jan 14, 2013
Incident date: Dec 11, 2010
SINCE DAY ONE MY 2010 RT'S TURN SIGNAL SWITCH HAS NOT CANCELLED CORRECTLY. WHEN PUSHED IT USUALLY TURNS ON THE OPPOSITE SIGNAL THIS MISLEADS OTHER DRIVERS WHO BELIEVE I MAY BE ABOUT TO MAKE A TURN OR FILTER IN E.G I USE THE RH TURN SIGNAL TO MOVE TO THE RIGHT AND WHEN I CANCEL IT THE LH TURN SIGNAL COMES ON - I HAVE TO MOVE THE SWITCH INTO A CENTRAL POSITION AND PUSH IT IN SOMETIMES SEVERAL TIM... Read more
CAN-AM
SPYDER RTS
(2010) - EXTERIOR LIGHTING:TURN SIGNAL
Jan 14, 2013
Incident date: Dec 11, 2010
SINCE DAY ONE MY 2010 RT'S TURN SIGNAL SWITCH HAS NOT CANCELLED CORRECTLY. WHEN PUSHED IT USUALLY TURNS ON THE OPPOSITE SIGNAL THIS MISLEADS OTHER DRIVERS WHO BELIEVE I MAY BE ABOUT TO MAKE A TURN OR FILTER IN E.G I USE THE RH TURN SIGNAL TO MOVE TO THE RIGHT AND WHEN I CANCEL IT THE LH TURN SIGNAL COMES ON - I HAVE TO MOVE THE SWITCH INTO A CENTRAL POSITION AND PUSH IT IN SOMETIMES SEVERAL TIM... Read more
Incident date: Aug 26, 2011
THE TURN SIGNAL SWITCH, WHEN CANCELED, WILL JUMP TO THE OPPOSITE DIRECTION, FOR EXAMPLE, AFTER CHANGING LANES ON THE FREEWAY, I TURN ON TO ENTER THE LEFT LANE AND AFTER MOVING INTO THE LANE I PUSH THE CANCEL ON THE SWITCH BUT IT WILL CHANGE TO A RIGHT HAND TURN SIGNAL. THE TURN SIGN INDICATOR LIGHTS ARE IMPOSSIBLE TO SEE IN CERTAIN LIGHT CONDITIONS SO THE SIGNAL REMAINS ON. THE SOFTWARE IS SUPPO... Read more
Incident date: Aug 26, 2011
THE TURN SIGNAL SWITCH, WHEN CANCELED, WILL JUMP TO THE OPPOSITE DIRECTION, FOR EXAMPLE, AFTER CHANGING LANES ON THE FREEWAY, I TURN ON TO ENTER THE LEFT LANE AND AFTER MOVING INTO THE LANE I PUSH THE CANCEL ON THE SWITCH BUT IT WILL CHANGE TO A RIGHT HAND TURN SIGNAL. THE TURN SIGN INDICATOR LIGHTS ARE IMPOSSIBLE TO SEE IN CERTAIN LIGHT CONDITIONS SO THE SIGNAL REMAINS ON. THE SOFTWARE IS SUPPO... Read more
CAN-AM
SPYDER RTS
(2010) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Dec 12, 2012
Incident date: Nov 2, 2012
MOTORCYCLE CAUGHT ON FIRE AT FUEL TANK WHILE TRAVELING WITH RIDER. MY FRIEND (ALSO ON A SPYDER) AND I TRAVELED FROM AUSTIN TO GALVESTON,TEXAS. WE ARRIVED AT OUR HOTEL, PARKED UNDER THE AWNING, TURNED OFF OUR BIKES AND WENT INSIDE TO CHECK IN. AFTER 10 MINUTES OR SO, WE RESTARTED OUR BIKES TO RIDE TO THE DESIGNATED PARKING SPACES. FLAMES SHOT OUT FROM UNDER THE LEFT SIDE OF MY SEAT AT THE FUEL TAN... Read more
Fire
CAN-AM
SPYDER RTS
(2010) - FUEL SYSTEM, GASOLINE
Dec 12, 2012
Incident date: Nov 2, 2012
MOTORCYCLE CAUGHT ON FIRE AT FUEL TANK WHILE TRAVELING WITH RIDER. MY FRIEND (ALSO ON A SPYDER) AND I TRAVELED FROM AUSTIN TO GALVESTON,TEXAS. WE ARRIVED AT OUR HOTEL, PARKED UNDER THE AWNING, TURNED OFF OUR BIKES AND WENT INSIDE TO CHECK IN. AFTER 10 MINUTES OR SO, WE RESTARTED OUR BIKES TO RIDE TO THE DESIGNATED PARKING SPACES. FLAMES SHOT OUT FROM UNDER THE LEFT SIDE OF MY SEAT AT THE FUEL TAN... Read more
Fire
Incident date: May 20, 2008
SINCE PURCHASING BRAND NEW IN 2008, THIS UNIT HAS HAD TERRIBLE GAS FUMES WHEN RIDING, AND A TERRIFIC BUILDUP OF RAW GAS FUMES IN THE GARAGE UPON PARKING. THIS HAS BEEN AN ONGOING PROBLEM. SEVERAL TRIPS TO THE (NOW DEFUNCT) DEALER, VISITS TO DIFFERENT DEALERS, SEVERAL E-MAILS TO BRP IN CANADA, AND NO SOLUTIONS. NOBODY WANTS TO ADDRESS THIS PROBLEM, AND MOST OWNERS OF THESE MOTORCYCLES HAVE THE S... Read more
Incident date: Jun 30, 2012
TL* THE CONTACT OWNED 2008 CAN-AM SPYDER RS MOTORCYCLE. THE CONTACT STATED THAT SHE CAME TO A COMPLETE STOP AFTER DRIVING 5 MPH. WHILE STOPPED, THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP; HOWEVER AN INSPECTION WAS NOT CONDUCTED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES... Read more
Fire
Incident date: Jul 7, 2012
IT APPEARS THE FOIL-FOAM HEAT SHIELD IGNITED FROM THE HEAT OF THE EXHAUST PIPE. *TR
Fire
Incident date: Jun 16, 2012
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, FLAMES WERE EMITTED FROM UNDER THE SEAT. THE CONTACT MENTIONED THAT HE WAS ABLE TO EXTINGUISH THE FLAMES BY USING A FIRE EXTINGUISHER HOWEVER, THE CONTACT SUSTAINED BURNS TO HIS LEGS AND ELBOWS, WHICH LATER BECAME INFECTED. THE DEALER WAS UNABLE TO DETERMINE WHAT CAUSE... Read more
Fire
1 injured
Incident date: Jun 11, 2012
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V159000 (SERVICE BRAKES, AIR CONTROL: FOOT CONTROLS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,626.
Incident date: Jul 4, 2011
MY 2008 CAN AM SPYDER WAS PARKED WITH THE EMERGENCY BRAKE ON. THE VEHICLE ROLLED DOWN MY DRIVEWAY NARROWLY MISSING MY CHILDREN AND IT FINALLY CAME TO REST IN MY NEIGHBORS FENCE. I HAVE TAKEN THE VEHICLE INTO THE DEALER 4 TIMES NOW FOR THE EMERGENCY BRAKE NOT HOLDING AND THE VEHICLE ROLLING BACKWARDS OR FORWARDS. THE VEHICLE HAS NO WARNING SYSTEM TO TELL YOU THE BRAKE IS NOT HOLDING. THIS IS THE O... Read more
Crash
Incident date: May 17, 2012
CLUTCH FAILED CAUSING MOTORCYCLE TO STALL IN GEAR. BACK WHEEL LOCKED UP AND BIKE COULD NOT BE PUSHED OUT OF THE ROAD. WHEN THE CLUTCH FAILED IT RUINED THE MOTOR AND TRANSMISSION BEYOND REPAIR. *TR
Incident date: May 17, 2012
CLUTCH FAILED CAUSING MOTORCYCLE TO STALL IN GEAR. BACK WHEEL LOCKED UP AND BIKE COULD NOT BE PUSHED OUT OF THE ROAD. WHEN THE CLUTCH FAILED IT RUINED THE MOTOR AND TRANSMISSION BEYOND REPAIR. *TR
Incident date: May 17, 2012
I HAVE HAD VARIOUS ENGINE CODES (6) WITH SUPPOSED REPAIRS SINCE PURCHASING THE MOTORCYCLE 4/18/11. LAST THURSDAY COULD HAVE BEEN FATAL. AFTER FINISHING PASSING A SEMI ON THE HIGHWAY MY BIKE GAVE ENGINE LIGHT AND WENT INTO LIMP HOME MODE. I LOST ALL POWER AND WAS ALMOST REAR ENDED BY THE SEMI. THE MANUFACTURER IS NOT BEING VERY RESPONSIVE STILL TRYING A TO REPLACE THROTTLE BODIES ETC.. THIS BIKE I... Read more
Incident date: Feb 11, 2012
ON MULTIPLE OCCASION DUE TO THE PROBLEMS WHILE TRAVELING AT HIGHWAY SPEEDS THE VEHICLE LOST POWER AND I WAS NEARLY REAR ENDED. AS OF 5/1/12 BRP HAS FAILED TO RETURN MY EMAILS ALL REPAIRS INCLUDING TOWING HAS BEEN PAID OUT OF POCKET AND THE BIKE IS UNDER WARRANTY UNTIL 2013. *TR
Incident date: May 4, 2011
FROM THE DATE OF PURCHASE, I HAD DIFFICULTY TURNING ON THE LEFT TURN SIGNAL. IN ADDITION, WHEN TRYING TO CANCEL THE SIGNAL AFTER A LANE CHANGE, IT WOULD EITHER NOT CANCEL OR TURN ON THE OPPOSITE TURN SIGNAL. I COMPLAINED TO THE DEALERSHIP AND THEY REPLACED THE TURN SIGNAL SWITCH. IT STILL DOES NOT WORK LIKE IT SHOULD. IT IS STILL DIFFICULT TO GET IT TO SIGNAL LEFT AND IT STILL IS DIFFICULT TO ... Read more
Incident date: Apr 28, 2012
RECEIVED A RECALL NOTICE FROM BOMBARDIER RECREATIONAL PRODUCTS ON MY 2010 CAN-AM SPYDER RT SE5 CONCERNING POSSIBLE BRAKE FAILURE. HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE REPAIR PARTS REQUIRED. THE DEALER STATED THEY HAVE BEEN WAITING FOR AT LEAST 4 WEEKS FOR PARTS TO MAKE REQUIRED REPAIRS BUT HAVE NOT RECEIVED ANY. THERE IS NO EXPECTED DATE WHEN THE DEALER WILL RECEIVE THE PARTS. ... Read more
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V159000 SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL AND CONTACTED HIS LOCAL DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT READILY AVAILABLE AND WOULD TAKE THREE WEEKS BEFORE THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE TIME FRAME... Read more
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V159000 SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL AND CONTACTED HIS LOCAL DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT READILY AVAILABLE AND WOULD TAKE THREE WEEKS BEFORE THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE TIME FRAME... Read more
Incident date: Apr 27, 2012
BRP SENT ME A LETTER TO RECALL MY CAN AM SPYDER RT BECAUSE BRAKES COULD FAIL. THE ONLY DEALER FOR THEM AROUND HERE IS MIDDLETOWN CYCLES AND SINCE I DID NOT BUY VEHICLE FROM THEM THEY ARE TELLING ME ABOUT 8 WEEKS MAYBE SERVICING IT IF THEY GET TIME. I THOUGHT WHEN A RECALL WAS ON A VEHICLE THEY ARE SUPPOSE TO FIX IN A TIMELY MATTER, I DON'T THINK MAYBE IN 2 MONTHS IS A TIMELY MANNER. PLEASE CAN YOU... Read more
Incident date: Mar 22, 2012
THERE IS A PROBLEM WITH THE VENT SYSTEM ON THE GAS TANK. THE CHARCOAL VAPOR CANISTER FILLS UP WITH LIQUID FUEL AND IT CAN'T VENT FUMES. WHICH CAUSE THE AIR BOX TO VENT RAW GAS FUMES INTO THE ENGINE COMPARTMENT AND OUT UNDER THE DRIVER'S SADDLE (SEAT). THAN RIGHT IN TO THE DRIVERS FACE, WHICH CAUSES BURNING EYES AND CHEST PAINS. AND "I WOULD GUESS A FIRE OR EXPLOSION HAZARD" THE LAST 3500 MILES ... Read more
1 injured
Incident date: Apr 7, 2012
WAS TRAVELING ABOUT 35 MPH AND ENTERED A RIGHT HAND CURVE. THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO CROSS THE CENTER LINE. LUCKY NOBODY COMING OTHER DIRECTION. THE MOTORCYCLE HAS HAD A DEALER RECALL UPGRADE OF SOFTWARE AND THE POWER STEERING UNIT REPLACED UNDER RECALL. *TR