Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 929 complaints for CAN-AM
Incident date: Aug 1, 2012
THE SPYDER ST HAS STARTED IDLING ROUGH....RPM'S WILL RACE BETWEEN 1000 AND 2000 IN A NANO SECOND THE BIKE WILL SURGE FORWARD....STARTED HAPPENING AFTER ABOUT 200 HUNDRED ARE SO MILES....NOW IT HAS A ROUGH IDLE ALL THE TIME.....BECOMING A SAFETY HAZARD WHILE AT STOP LIGHTS AND IN TRAFFIC ....WHEN RPM'S REACH 1000 OR BELOW A BEEPING SOUND AS IF BIKE IS GOING TO SHUT OFF....THEN SURGES TO 1800-2000 A... Read more
Incident date: Sep 14, 2013
VEHICLE HAS NO MEANS OF RELEASING HEAT TRAPPED UNDER PLASTIC PANELING WHEN AT LOW SPEEDS OR WHEN VEHICLE IS STOPPED. HAD TWO BREAKDOWNS AT STOP AND GO SITUATIONS WHERE THE VEHICLE WAS NOT MOVING ALLOWING HEAT TO ESCAPE. THIS AFFECTED OTHER COMPONENTS (EVAPORATOR CANISTER...ECT) WHICH CAUSE FAILURE AND RENDERS THE VEHICLE UNSAFE. HAVING CONVERSATIONS WITH BRP I KNOW THEY ARE AWARE AND HAVE NO SOLUT... Read more
Incident date: Oct 19, 2013
THERE HAVE BEEN MULTIPLE TIMES WHERE THE SPYDER WOULD NOT START. WE WOULD BE RIDING AND THEN STOP SOMEWHERE AND IT WOULD NOT START AGAIN. AFTER A FEW TIME OF TRYING TO START IT, IT WOULD FINALLY START. OUR CONCERN OF COURSE IS WE ARE NOT SURE IF THIS WOULD HAPPEN WHILE WE ARE AT A STOP. IF IT DOES HAPPEN WHILE WE ARE AT A STOP, IT COULD CREATE A DANGEROUS SITUATION. *TR
Incident date: Oct 1, 2013
THERE IS A STRONG SMELL COMING FROM UNDER SEAT. SMELLS LIKE BAD EGGS, TRYING TO PIN POINT SMELL, NO LUCK, NOT SURE IF ITS BURNING FUEL, DUE TO THE HEAT OF THE CAN AM ENGINE. *TR
Incident date: Oct 1, 2013
LETTER FROM SENATOR MANCHIN III ON BEHALF OF CONSTITUENT, REGARDING A BOMBARDIER RECREATIONAL PRODUCT CALLED THE CANAM SPYDER; REPLY DIRECTLY TO CONSTITUENT. *SMD THE CONSUMER WOULD LIKE TO SEE A RECALL ISSUED IN THE UNITED STATES, DUE TO CERTAIN MODELS CATCHING ON FIRE.
Incident date: Sep 11, 2012
WE HAVE MULTIPLE TIMES OUR SPYDER WOULD NOT START. WE WOULD BE RIDING FOR ONE TO THREE HOURS AND STOP THEN GET BACK ON TO RIDE AND IT WOULD NOT START AGAIN. WE ARE NOT SURE IF THIS WOULD HAPPEN WHILE AT A STOP SIGN OR RED LIGHT. MAY CAUSE ACCIDENT IF THE DRIVER BEHIND NOT PAYING ATTENTION TO US AND JUST THE LIGHT. WE CAN NOT TRUST. IT TO RIDE ANYMORE. HAVE TAKEN IT TO THE DEALER FOR REPAIR AND THE... Read more
Incident date: Oct 12, 2013
I RECENTLY HAVE BEEN GETTING A STRONG ODOR OF GAS WHEN I COME HOME AFTER A RIDE. THE RECENT RECALL FOR THE EVAP CANISTER AND BRAKE CYLINDER HAS BEEN DONE BUT I PUT A PAPER TOWEL UNDER THE PURGE LINE TO FIND IT IS DRIPPING GAS. THIS IS ALL TO COMMON ON THIS MOTORCYCLE AND IS A FIRE HAZARD BOTH ON AND OFF THE ROAD IN MY GARAGE. I HAVE HEARD THIS IS HAPPENING TO A LOT OF SPYDER OWNERS WHO SAY THE SOL... Read more
Incident date: Sep 19, 2013
MOTORCYCLE HAS EXCESSIVE HEAT UNDER BODY PANELS CAUSING FUEL TO BOIL IN FUEL TANK, GAS CAP HOT TO THE TOUCH, FUEL TANK FILLER NECK AND SURROUNDING BODY PANELS EXCESSIVELY HOT TO THE TOUCH. *TR
Incident date: Sep 19, 2013
MOTORCYCLE HAS EXCESSIVE HEAT UNDER BODY PANELS CAUSING FUEL TO BOIL IN FUEL TANK, GAS CAP HOT TO THE TOUCH, FUEL TANK FILLER NECK AND SURROUNDING BODY PANELS EXCESSIVELY HOT TO THE TOUCH. *TR
Incident date: Jun 28, 2013
THE BIKE HAS A VERY BAD HEAT PROBLEM. THE TEMPS ON MY RIGHT FOOT ARE VERY HIGH AND I SMELL GAS WHEN I COME TO A STOP AND SHUT IT DOWN. I REPLACED THE FRONT SHOCKS DUE TO THE BIKE DOING A NOSE DIVE, AND THE FRONT BALL JOINTS ALSO HAD TO BE RECALLED BECAUSE THEY WERE BAD. MY BIKE IS GOING INTO THE DEALER ON TUESDAY THE 15TH OF OCTOBER FOR A COMPLETE WORK OVER TO SEE WHY ALL THE HEAT IS THERE. CAN AM... Read more
Incident date: Jun 28, 2013
THE BIKE HAS A VERY BAD HEAT PROBLEM. THE TEMPS ON MY RIGHT FOOT ARE VERY HIGH AND I SMELL GAS WHEN I COME TO A STOP AND SHUT IT DOWN. I REPLACED THE FRONT SHOCKS DUE TO THE BIKE DOING A NOSE DIVE, AND THE FRONT BALL JOINTS ALSO HAD TO BE RECALLED BECAUSE THEY WERE BAD. MY BIKE IS GOING INTO THE DEALER ON TUESDAY THE 15TH OF OCTOBER FOR A COMPLETE WORK OVER TO SEE WHY ALL THE HEAT IS THERE. CAN AM... Read more
Incident date: Sep 10, 2013
ACCORDING TO A SAFETY RECALL NOTICE, DATED SEPT 4TH 2013, THAT BRP SENT TO IT'S DEALERS AND DISTRIBUTORS AND IS LISTED ON THIS SITE, THEY WERE INFORMED: 1."DO NOT SELL OR DELIVER ANY INVOLVED VEHICLE THAT YOU HAVE IN STOCK AS FEDERAL LAW REQUIRES YOU TO COMPLETE THE RECALL SERVICE ON THESE VEHICLES BEFORE DELIVERY." 2."CONTACT ALL OF YOUR CUSTOMERS WHO HAVE PURCHASED AN AFFECTED VEHICLE. YOU MU... Read more
Incident date: Aug 30, 2013
I DROVE THE NEWLY PURCHASED SPYDER RTS FROM THE DEALERSHIP AND PARKED THE VEHICLE IN THE GARAGE. AFTER TURNING OFF THE ENGINE, I HEARD WHAT SOUNDED LIKE BOILING SOUNDS COMING FROM THE GAS TANK AREA. WITHIN MINUTES, THE GARAGE WAS FILLED WITH GASOLINE FUMES. IT WAS SO OVERWHELMING, I HAD OPEN THE GARAGE DOOR AND LEFT IT OPEN FOR AT LEAST 2 HOURS. THIS IS NOW HAPPENING EVERY TIME AFTER THE VEHIC... Read more
Incident date: Aug 30, 2013
AFTER PARKING IN THE GARAGE I AM GETTING A VERY STRONG GAS SMELL THROUGHOUT THE WHOLE GARAGE AND HONESTLY I AM AFRAID TO ANY LONGER PARK IT IN THE GARAGE. WHEN I REMOVED THE GAS CAP FROM THE TANK AFTER RIDING ON A 90 DEGREE DAY THE GAS WAS BOILING INSIDE THE TANK.I RECEIVED A RECALL NOTICE FROM CAN AM ON SEPT 4 3013 ABOUT THE MASTER CYLINDER MAY MELT FROM EXCESS HEAT GENERATED UNDER THE BODY PANE... Read more
Incident date: Aug 30, 2013
AFTER PARKING IN THE GARAGE I AM GETTING A VERY STRONG GAS SMELL THROUGHOUT THE WHOLE GARAGE AND HONESTLY I AM AFRAID TO ANY LONGER PARK IT IN THE GARAGE. WHEN I REMOVED THE GAS CAP FROM THE TANK AFTER RIDING ON A 90 DEGREE DAY THE GAS WAS BOILING INSIDE THE TANK.I RECEIVED A RECALL NOTICE FROM CAN AM ON SEPT 4 3013 ABOUT THE MASTER CYLINDER MAY MELT FROM EXCESS HEAT GENERATED UNDER THE BODY PANE... Read more
Incident date: Sep 2, 2013
2011 BRP SPYDER MOTORCYCLES. CONSUMER WRITES IN REGARDS TO GAS FUMES, LEAKS AND FIRES ON MOTORCYCLES. *SMD THE CONSUMER STATED HIS WIFE CAN'T PARK HER MOTORCYCLE IN THE GARAGE AFTER A TRIP OF ANY LENGTH.
Incident date: Aug 20, 2013
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER. THE CONTACT STATED THAT THE TURN SIGNALS WOULD NOT DEACTIVATE AND CONTINUED TO FLASH WHEN A TURN WAS COMPLETE. THE CONTACT STATED THAT THE TURN SIGNAL SWITCH WOULD HAVE TO BE DEACTIVATED MANUALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7.
Incident date: Mar 9, 2013
SINCE THE PURCHASE OF MY SPYDER THERE HAVE BEEN SEVERAL OCCASIONS WHERE THE FUEL IS BOILING IN THE FUEL TANK AND VERY STRONG SMELL OF GAS COMES FROM THE CYCLE. THE FUMES ARE SO STRONG THAT I FEEL IT IS UNSAFE TO PARK IT IN MY GARAGE UNTIL THE FUMES GO AWAY. I LEAVE THE CYCLE ON THE DRIVEWAY AWAY FROM THE HOUSE ON THE OFF CHANCE SOMETHING IGNITES THE FUMES. TYPICALLY, I HAVE TO LEAVE THE CYCLE OUTS... Read more
Incident date: Sep 18, 2013
THE RIGHT SIDE PANEL BY THE SEAT GETS EXCESSIVELY HOT TO THE POINT YOU CANNOT LAY YOUR HAND ON IT, THE SCREWS WILL CAUSE A BURN IF TOUCHED. THE EXCESSIVE HEAT CAUSED A 1ST DEGREE BURN TO THE THIGH. THE GAS CAP GETS SO HOT IT WILL BURN YOUR FINGERS UNLESS YOU WEAR GLOVES AND THE GAS IN THE TANK GET NEAR BOILING FROM THE EXCESS HEAT. I DO BELIEVE THIS IS A SERIOUS ISSUE, GASOLINE CAN BE COME EXPLO... Read more
1 injured
Incident date: Sep 18, 2013
THE RIGHT SIDE PANEL BY THE SEAT GETS EXCESSIVELY HOT TO THE POINT YOU CANNOT LAY YOUR HAND ON IT, THE SCREWS WILL CAUSE A BURN IF TOUCHED. THE EXCESSIVE HEAT CAUSED A 1ST DEGREE BURN TO THE THIGH. THE GAS CAP GETS SO HOT IT WILL BURN YOUR FINGERS UNLESS YOU WEAR GLOVES AND THE GAS IN THE TANK GET NEAR BOILING FROM THE EXCESS HEAT. I DO BELIEVE THIS IS A SERIOUS ISSUE, GASOLINE CAN BE COME EXPLO... Read more
1 injured
CAN-AM
SPYDER RTS
(2010) — FUEL SYSTEM, GASOLINE
Sep 18, 2013
Incident date: Jun 18, 2013
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RTS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. UPDATED 10/17/13*LJ THE CONSUMER WAS ... Read more
Incident date: Jul 14, 2013
AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER W... Read more
Crash
Incident date: Jul 14, 2013
AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER W... Read more
Crash
Incident date: Sep 9, 2013
I HAVE A REAL SAFETY CONCERN INVOLVING THE RT'S. THE BUTTON THAT OPERATES THE PARK/FRONT TRUNK OPENER CAN...AND HAS, RESULTED IN A VERY DANGEROUS SITUATION. THE BUTTON TO OPEN THE FRONT TRUNK FAILED TO UNLATCH THE TRUNK. IT WILL ONLY UNLATCH WHEN THE BIKE IS POWERED ON. YESTERDAY, 9/9/13, MY GRANDSON WANTED ME TO TAKE HIM FOR A RIDE AROUND THE NEIGHBORHOOD. I PUT ON HIS HELMET AND PLACED HIM ON TH... Read more
Incident date: Sep 9, 2013
I HAVE A REAL SAFETY CONCERN INVOLVING THE RT'S. THE BUTTON THAT OPERATES THE PARK/FRONT TRUNK OPENER CAN...AND HAS, RESULTED IN A VERY DANGEROUS SITUATION. THE BUTTON TO OPEN THE FRONT TRUNK FAILED TO UNLATCH THE TRUNK. IT WILL ONLY UNLATCH WHEN THE BIKE IS POWERED ON. YESTERDAY, 9/9/13, MY GRANDSON WANTED ME TO TAKE HIM FOR A RIDE AROUND THE NEIGHBORHOOD. I PUT ON HIS HELMET AND PLACED HIM ON TH... Read more
Incident date: Jul 8, 2013
THE PANELS ON THE RIGHT HAND SIDE GET EXCESSIVELY HOT, TO THE POINT OF BURNING MY INNER RIGHT THIGH & RIGHT FOOT. THE EXHAUST IS TOO CLOSE TO THE PANELS AND THE PANELS AND SCREWS GET HOT TO THE POINT YOU CANNOT TOUCH THEM WITHOUT BEING BURNED. AND CANNOT RIDE WITH YOUR LEGS AGAINST THE BODY. I HAVE REPORTED THIS ISSUE TO THE DEALER AND WAS TOLD THIS IS "NORMAL".
1 injured
Incident date: Jul 8, 2013
THE PANELS ON THE RIGHT HAND SIDE GET EXCESSIVELY HOT, TO THE POINT OF BURNING MY INNER RIGHT THIGH & RIGHT FOOT. THE EXHAUST IS TOO CLOSE TO THE PANELS AND THE PANELS AND SCREWS GET HOT TO THE POINT YOU CANNOT TOUCH THEM WITHOUT BEING BURNED. AND CANNOT RIDE WITH YOUR LEGS AGAINST THE BODY. I HAVE REPORTED THIS ISSUE TO THE DEALER AND WAS TOLD THIS IS "NORMAL".
1 injured
Incident date: Sep 3, 2013
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE AIR FLOW FROM THE ENGINE WOULD BLOW SEVERELY HOT AIR ONTO THE CONTACT'S CROTCH AREA. THE CONTACT STATED THAT ANOTHER DRIVER OF THE MOTORCYCLE SUSTAINED BURNS TO HER CROTCH AREA DUE TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILA... Read more
1 injured
Incident date: Sep 2, 2013
BRP CANADA HAS ISSUED A RECALL ON ALL CANADIAN SPYDER RT'S FOR HEAT RELATED MELTING OF THE SECONDARY MASTER CYLINDER PLASTIC TOP WHICH COULD CAUSE FIRE. I JUST RETURNED FROM A 200 MILE TRIP TODAY ON MY 2013 CAN-AM SPYDER RT-LIMITED AND HEARD ABOUT THE CANADIAN RECALL. I HAD FIRST DEGREE BURNS ON MY THIGH, AND MY WIFE RECEIVED A FIRST DEGREE BURN ON HER RIGHT ANKLE DUE TO THE EXCESS HEAT UNDER THE... Read more
2 injured
Incident date: Sep 2, 2013
BRP CANADA HAS ISSUED A RECALL ON ALL CANADIAN SPYDER RT'S FOR HEAT RELATED MELTING OF THE SECONDARY MASTER CYLINDER PLASTIC TOP WHICH COULD CAUSE FIRE. I JUST RETURNED FROM A 200 MILE TRIP TODAY ON MY 2013 CAN-AM SPYDER RT-LIMITED AND HEARD ABOUT THE CANADIAN RECALL. I HAD FIRST DEGREE BURNS ON MY THIGH, AND MY WIFE RECEIVED A FIRST DEGREE BURN ON HER RIGHT ANKLE DUE TO THE EXCESS HEAT UNDER THE... Read more
2 injured
Incident date: Jun 10, 2013
WHEN STOPPED TO GET FUEL. THE GAS CAP IS ALMOST TOO HOT TO TOUCH. TAKE CAP OFF AND GAS SPEWS OUT AT YOU. SO I STARTED RELEASING CAP SLIGHTLY AND THEN TAKE CAP OFF. GAS WOULD SPIT BACK AT YOU AS YOU WERE TRYING TO FILL TANK. HAPPENS FREQUENTLY. *JB
Incident date: Sep 1, 2013
EXCESS HEAT FROM THE ENGINE COMES OUT AROUND THE SEAT CAUSING FIRST DEGREE BURNS ON THE THIGHS AND PASSENGERS RIGHT ANKLE. THERE IS ALSO CONCERN ABOUT THE WIRING INSULATION MELTING AND THE BREAK FLUID TANDEM MASTER CYLINDER MANIFOLD (RESERVOIR) TO MELT FROM EXCESS HEAT AND THIS CAUSING FLUID TO LEAK ON THE EXHAUST AND CAUSE A FIRE. THERE HAVE BEEN FIRES WITH THE UNIT BEING COMPLETELY DESTROYED. ... Read more
2 injured
Incident date: Aug 4, 2012
2013 CAN AM SPYDER ST-S. EXTREME HOT TEMPERATURES ON BODY PANELS CAUSING GREAT DISCOMFORT TO DRIVER. WHEN STOPPED TO FUEL RIGHT FINGER TIPS BURNED WHEN OPENING GAS CAP. HAD TO USE T- SHIRT I WAS WEARING TO OPEN GAS CAP. SEAT AREA EXTREMELY HOT AS IT APPEARS EXHAUST IS ROUTED UNDER SEAT. INFORMED DEALER OF INCIDENT AND WAS TOLD NOT TO BE CONCERNED AS THEY ALL RUN HOT "JUST RIDE IT. IT WILL BE FINE... Read more
1 injured
Incident date: Jul 8, 2013
THE PANELS ON THE RIGHT HAND SIDE GET EXCESSIVELY HOT, TO THE POINT OF BURNING MY LEG. THE EXHAUST IS TOO CLOSE TO THE PANELS AND THE PANELS AND SCREWS GET HOT TO THE POINT YOU CANNOT TOUCH THEM WITHOUT BEING BURNED. AND CANNOT RIDE WITH YOUR LEGS AGAINST THE BODY. END UP SPENDING TOO MUCH TIME NOT TOUCHING THE PANELS AND NOT ENOUGH TIME ON THE ROAD. ALSO,THERE IS AN EXCESSIVE AMOUNT OF HEAT TR... Read more
1 injured
Incident date: Sep 1, 2013
MY MOTORCYCLE SUFFERS FROM EXCESSIVE HEAT BUILD UP DUE TO CHANGES MADE TO THE 2013 MODEL INCLUDING THE MASTER CYLINDER AND GAS CAP. SOMETIMES THE GAS CAP IS TOO HOT TO TOUCH AND WHEN OPENED IT IS BOILING GASOLINE. YOU CAN BARELY TOUCH THE FRONT OF THE SEAT DUE TO ELIMINATION OF HEAT INSULATION MATERIAL IN FRONT OF IT FOR THIS MODEL YEAR. I HAVE SEEN AND SUSPECT THE MASTER CYLINDER IS STARTING TO M... Read more
Incident date: Sep 1, 2013
MY MOTORCYCLE SUFFERS FROM EXCESSIVE HEAT BUILD UP DUE TO CHANGES MADE TO THE 2013 MODEL INCLUDING THE MASTER CYLINDER AND GAS CAP. SOMETIMES THE GAS CAP IS TOO HOT TO TOUCH AND WHEN OPENED IT IS BOILING GASOLINE. YOU CAN BARELY TOUCH THE FRONT OF THE SEAT DUE TO ELIMINATION OF HEAT INSULATION MATERIAL IN FRONT OF IT FOR THIS MODEL YEAR. I HAVE SEEN AND SUSPECT THE MASTER CYLINDER IS STARTING TO M... Read more
Incident date: Sep 1, 2013
MY MOTORCYCLE SUFFERS FROM EXCESSIVE HEAT BUILD UP DUE TO CHANGES MADE TO THE 2013 MODEL INCLUDING THE MASTER CYLINDER AND GAS CAP. SOMETIMES THE GAS CAP IS TOO HOT TO TOUCH AND WHEN OPENED IT IS BOILING GASOLINE. YOU CAN BARELY TOUCH THE FRONT OF THE SEAT DUE TO ELIMINATION OF HEAT INSULATION MATERIAL IN FRONT OF IT FOR THIS MODEL YEAR. I HAVE SEEN AND SUSPECT THE MASTER CYLINDER IS STARTING TO M... Read more
Incident date: Jul 8, 2013
BRP CANADA HAS ISSUED A RECALL ON ALL CANADIAN SPYDER RT'S FOR HEAT RELATED MELTING OF THE SECONDARY MASTER CYLINDER PLASTIC TOP WHICH COULD CAUSE FIRE. I JUST RETURNED FROM A 300 MILE TRIP TODAY ON MY 2013 CAN-AM SPYDER RT-S AND HEARD ABOUT THE CANADIAN RECALL. I CHECKED THE SECONDARY MASTER CYLINDER AND DISCOVERED THE PLASTIC TOP PIECE HAD BEGUN TO MELT. IT IS VERY CLOSE TO THE EXHAUST PIPE.... Read more
Incident date: Aug 4, 2013
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER GS MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AROUND A CURVE, THE ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED WITH THE LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE POWER STEERING WAS RESET UPON RESTARTING THE IGNITION. IN 2010, THE VEHI... Read more
Incident date: Aug 7, 2013
MY CAN AM SPYDER RTS-SM5 2013 CAUGHT FIRE TODAY AS I WAS TRAVELING ON A FREEWAY IN CALIFORNIA. I SAW SMOKE COMING FROM THE RIGHT SIDE NEAR MY KNEE AND WAS ABLE TO PULL OFF THE ROAD. WITHIN 30-60 SECONDS THE ENTIRE ROADSTER WAS ENGULFED IN FLAMES. *TR
Fire
Incident date: Jun 1, 2013
STEERING LOCKED UP IN TURNS, 11 TIMES IN 6 MILES AT 45 MPH. *TR
Incident date: Jun 1, 2013
TURN SIGNAL SWITCH DOES NOT CANCEL PROPERLY (MANUALLY). WHEN SIGNALING A RIGHT TURN (FOR EXAMPLE), DEFINITIVELY PRESSING THE SWITCH TO CANCEL FREQUENTLY CAUSES THE LEFT SIGNAL TO FLASH. IN SOME CIRCUMSTANCES, THE LEFT SIGNAL BEGINS TO FLASH AS IF IT WAS PRESSED TO SIGNAL A LEFT TURN. THE ISSUE CAN BE REPRODUCED WHEN THE VEHICLE IS STOPPED, SAFELY ENSURING THE SWITCH IS BEING PRESSED PROPERLY. WHEN... Read more
Incident date: Jun 1, 2013
TURN SIGNAL SWITCH DOES NOT CANCEL PROPERLY (MANUALLY). WHEN SIGNALING A RIGHT TURN (FOR EXAMPLE), DEFINITIVELY PRESSING THE SWITCH TO CANCEL FREQUENTLY CAUSES THE LEFT SIGNAL TO FLASH. IN SOME CIRCUMSTANCES, THE LEFT SIGNAL BEGINS TO FLASH AS IF IT WAS PRESSED TO SIGNAL A LEFT TURN. THE ISSUE CAN BE REPRODUCED WHEN THE VEHICLE IS STOPPED, SAFELY ENSURING THE SWITCH IS BEING PRESSED PROPERLY. WHEN... Read more
Incident date: Jun 19, 2013
WHEN BRAKES WERE APPLIED WHITE SMOKE WOULD COME OUT OF THE VENTS AND THERE WAS AN ODOR. THE NEXT DAY WHEN THE SPYDER WAS STARTED WITH THE BRAKE APPLIED MORE SMOKE STARTED POURING OUT AND THE "BRAKE FAILURE" LIGHT CAME ON THE LCD PANEL. THE VEHICLE WAS TRAILERED TO THE DEALERSHIP AND WHEN IT WAS UNLOADED FROM THE TRAILER THE BRAKE FLUID STARTED POURING OUT. THE DEALERSHIP SAID THAT THE MASTER BRA... Read more
Incident date: Jun 24, 2013
PLASTIC CAP ON TOP OF MASTER CYLINDER MELTED CAUSING BRAKE FLUID TO POUR OUT ONTO THE GROUND. THIS COULD HAVE BEEN A DANGEROUS SITUATION CAUSING A FIRE OR EXPLOSION, SINCE THE MASTER CYLINDER IS TO THE RIGHT AND BELOW THE GAS TANK. ALSO, A RIDER COULD BE TRAVELING AT A HIGH RATE OF SPEED AND SUDDENLY LOSE BRAKE PRESSURE AND HAVE NO WAY TO STOP. ABOUT 3-4 INCHES IN FRONT OF THE MC IS AN EXHAUST P... Read more
Incident date: Jun 29, 2013
THE HEAT BUILD UP UNDER THE BODY COVERINGS HAS MELTED THE TOP COVER OF THE BRAKE MASTER CYLINDER. THE MASTER CYLINDER IS LOCATED INCHES FROM THE EXHAUST PIPE FROM THE REAR CYLINDER. CONTINUED DEGRADATION OF THE PLASTIC COVER WOULD LEAK BRAKE FLUID DIRECTLY ONTO THE EXHAUST, AND COULD LEAD TO A FIRE HAZARD, AS THE BRAKE FLUID WOULD LEAK ONTO THE EXHAUST PIPE JUST BEFORE THE CATALYTIC CONVERTER. ... Read more
Incident date: Apr 24, 2013
WHILE TRAVELING ON HIGHWAY AT APPX. 70 MPH, MY CRUISE CONTROL DROPPED OUT REDUCING VEHICLE SPEED TO SUCH A DEGREE TO BE A DANGER TO ME AND ANY FOLLOWING VEHICLES. I PULLED OFF THE HIGHWAY IN ATTEMPT TO DETERMINE PROBLEM; I WAS UNSUCCESSFUL. IT HAPPENED SEVERAL MORE TIMES SO I QUIT USING CRUISE CONTROL. DEALER LATER DETERMINED IT WAS THE HOUSING-SWITCH. IT IS OUT OF WARRANTY AND CAN-AM WON'T STAND ... Read more
Incident date: Jun 25, 2008
BIKE WOULD VEER INTO OTHER LANES AT HIGHWAY SPEEDS. DEALERSHIP REPEATEDLY SAID NOTHING WAS WRONG. IN OCTOBER 2010 I GOT A RECALL NOTICE. AFTER REPROGRAMMING MY COMPUTER, STEERING WORKED BUT DPS/ENGINE LIGHT CAME ON CONSTANTLY. DEALER AGAIN REPEATEDLY CAN'T FIND PROBLEM. THEY RESET CODES AND SENT ME ON MY WAY. IN MARCH 2013 AGAIN I TOOK IT TO DEALERSHIP. THIS TIME IT NEEDS A NEW DPS COMPUTER FOR $1... Read more
Incident date: May 1, 2012
WHEN MANUALLY TURNING THE TURN SIGNALS OFF AFTER CHANGING TRAFFIC LANES, THE LEFT TURN SIGNAL WILL FLASH OR TURN ON. THIS HAS BEEN HAPPENING SINCE THE MOTORCYCLE WAS BRAND NEW. SOMETIMES IT BECOMES ALMOST IMPOSSIBLE TO TURN THE TURN SIGNALS OFF BECAUSE EVERY TIME YOU MASH THE BUTTON THE LEFT TURN SIGNAL COMES ON. AT THE 4500 MILE CHECKUP I HEAD THE TURN SIGNAL SWITCH REPLACED AND IT WORKED FOR ... Read more
Incident date: May 1, 2012
WHEN MANUALLY TURNING THE TURN SIGNALS OFF AFTER CHANGING TRAFFIC LANES, THE LEFT TURN SIGNAL WILL FLASH OR TURN ON. THIS HAS BEEN HAPPENING SINCE THE MOTORCYCLE WAS BRAND NEW. SOMETIMES IT BECOMES ALMOST IMPOSSIBLE TO TURN THE TURN SIGNALS OFF BECAUSE EVERY TIME YOU MASH THE BUTTON THE LEFT TURN SIGNAL COMES ON. AT THE 4500 MILE CHECKUP I HEAD THE TURN SIGNAL SWITCH REPLACED AND IT WORKED FOR ... Read more