Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: Jan 9, 2014
WE PURCHASED A BRAND-NEW 2013 CAN-AM SPYDER RT FROM A DEALER. FROM THE DATE OF PURCHASE, THE VEHICLE HAS HAD HEAT ISSUES. MY WIFE RECEIVED MINOR BURNS TO HER LEG AS A RESULT OF THE HEAT EMITTING FROM THE PLASTIC SIDE PANELS. WE HAVE RETURNED IT TO THE DEALER AND THEY INSTALLED SOME ALUMINUM FOIL ON DOUBLE SIDED TAPE TO TRY TO CUT DOWN THE HEAT. THIS HAD LITTLE EFFECT. THE DEALER CONTACTED BR... Read more
1 injured
Incident date: Sep 2, 2013
AFTER A FOUR HOUR RIDE, I STOPPED AT A GAS STATION TO REFUEL. WHEN I WAS READY TO LEAVE, MY PARKING BRAKE CABLE WOULD NOT RELEASE. I HAD TO GET UNDER THE MACHINE AND PULL IT FREE IN ORDER TO RIDE HOME. IT TURNED OUT THE CABLE HAD MELTED, ALONG WITH THE MASTER CYLINDER AND THE CHARCOAL CANISTER. ALL THREE WERE REPLACED DURING THE RECALL. IN MARCH, WHILE DRIVING IN HEAVY TRAFFIC ON I-95 SOUTH O... Read more
1 injured
Incident date: Sep 2, 2013
AFTER A FOUR HOUR RIDE, I STOPPED AT A GAS STATION TO REFUEL. WHEN I WAS READY TO LEAVE, MY PARKING BRAKE CABLE WOULD NOT RELEASE. I HAD TO GET UNDER THE MACHINE AND PULL IT FREE IN ORDER TO RIDE HOME. IT TURNED OUT THE CABLE HAD MELTED, ALONG WITH THE MASTER CYLINDER AND THE CHARCOAL CANISTER. ALL THREE WERE REPLACED DURING THE RECALL. IN MARCH, WHILE DRIVING IN HEAVY TRAFFIC ON I-95 SOUTH O... Read more
1 injured
Incident date: Aug 9, 2014
THE EXTREME HEAT FROM THE LEFT SIDE OF THE BIKE CAUSED 1ST AND 2ND DEGREE BURNS ON THIGH AND UPPER LEG. I BOUGHT THE BIKE IN MAY OF 2014, COMPLAINED TO BRP ABOUT THE EXTREME HEAT ON THE RIGHT FOOT. THEY AUTHORIZED MY DEALER TO REPLACE THE PANELS WITH A NEWER VERSIONS. THE PANELS WERE TO BE PLACED ON MY BIKE ON TUESDAY AUGUST 13,2014. I DID NOT KNOW ABOUT THE EXTREME HEAT ON THE LEFT SIDE UNTIL I ... Read more
1 injured
Incident date: Jul 1, 2014
AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAU... Read more
Incident date: Jul 1, 2014
AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAU... Read more
Incident date: Jul 1, 2014
AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAU... Read more
Incident date: Jun 15, 2013
AFTER I RIDE MY 2013 CAN-AM SPYDER RS IN WARM/HOT OUTDOOR TEMPERATURES FOR AN EXTENDED AMOUNT OF TIME I HAVE SEVERE GAS FUMES. I NOTICE IT MORE WHEN I TURN THE SPYDER OFF AND PARK IT. I ALSO HAVE NOTICED THAT WHEN I RIDE IN THESE TEMPERATURES I HAVE A DIFFICULT TIME FILLING MY SPYDER WITH GAS. WHEN I PUT THE GAS NOZZLE IN THE FILLER HOLE IT CONTINUES TO SHUT THE PUMP OFF AS IF IT IS OVER FILLING. ... Read more
Incident date: Jun 2, 2014
FUEL IN TANK BOILS AFTER RIDING. FUEL VAPORS ESCAPE FROM THE CHARCOAL CANISTER. SOMETIMES THERE IS SO MUCH FUEL VAPOR THAT IT CONDENSES AND FORMS A PUDDLE. I HAVE CONTACTED BRP ABOUT THE ISSUE BUT HAVE NOT HEARD BACK. *TR
Incident date: Jul 24, 2014
I BOUGHT A BRAND NEW 2012 CAN-AM SPYDER RT SE5 FROM THE DEALER ON 7/22/2014. THE UNIT HAD 2 MILES ON IT WHEN I TOOK POSSESSION (2 MILES THAT WERE FROM TESTING THE UNIT AFTER BEING PREPPED). ON 7/24 AFTER RIDING HOME FROM WORK IN 80-85 DEGREE WEATHER, I PULLED INTO MY GARAGE AND PARKED THE BIKE. SOON AFTER MY WIFE ARRIVED HOME AND CAME UPSTAIRS. TWO HOURS LATER MY WIFE TOLD ME THAT SHE SMELL... Read more
Incident date: Aug 6, 2014
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 20... Read more
Incident date: Aug 6, 2014
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 20... Read more
Incident date: Jun 6, 2014
MOTORCYCLE RUNS HOT. WHEN REFILLING GAS, GAS REMAINING IN TANK IS BOILING. THIS CAUSES STEAM TO BLOW OUT IN MY FACE. IT ALSO CAUSES THE GAS ADDED TO THE TANK TO HEAT UP, SWELL, AND OVERFLOW. EXTREME HEAT CAN BE FELT ON MY LEGS AND FEET. HEAT IS WORSE WHEN DRIVING BELOW 5TH GEAR (ANYTHING BELOW ABOUT 60-65MPH). *TR
Incident date: Jun 6, 2014
MOTORCYCLE RUNS HOT. WHEN REFILLING GAS, GAS REMAINING IN TANK IS BOILING. THIS CAUSES STEAM TO BLOW OUT IN MY FACE. IT ALSO CAUSES THE GAS ADDED TO THE TANK TO HEAT UP, SWELL, AND OVERFLOW. EXTREME HEAT CAN BE FELT ON MY LEGS AND FEET. HEAT IS WORSE WHEN DRIVING BELOW 5TH GEAR (ANYTHING BELOW ABOUT 60-65MPH). *TR
Incident date: Jun 2, 2014
POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR
Incident date: Jun 2, 2014
POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR
Incident date: Jun 12, 2014
VEHICLE GETS EXTREMELY HOT TO THE TOUCH ON THE RIGHT SIDE , BLOWS VERY HOT AIR ONTO RIGHT LEG. HEAT TRAVELS UP TO LEG AND UNDER SEAT RIGHT WHERE YOU SIT ON TOP OF TANK. MIDDLE CLOVE DEPARTMENT TO HOT TO TOUCH AS WELL TANK UNDERNEATH. DEALER TOOK COMPLAIN AND WRAPPED PIPES AND INSTALLED HEATSHIELD WHICH DID NOT TAKE CARE OF PROBLEM AND REDIRECTED THE HEAT COMING OUT ON A DIFFERENT ANGLE. BRP REFUSE... Read more
Incident date: Aug 29, 2013
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BODY PANEL OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE HEAT SHIELD WAS REPLACED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED AN INJURY DUE TO THE FAILURE BUT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF... Read more
1 injured
Incident date: Jun 17, 2014
WHILE DRIVING AT 45 TO 50 MPH WITH THE DISPLAY SHOWING THAT THE BIKE WAS IN 4TH GEAR, THE TRANSMISSION WENT INTO A NEUTRAL STATE WHERE I COULD NOT SHIFT UP OR DOWN, COULD ONLY DRIFT TO THE SIDE OF THE ROAD. THIS HAPPENED ON A 2 LANE ROAD, DURING A SAND STORM AND MY LIFE AND OTHERS ON THE ROAD COULD HAVE BEEN AT STAKE. THIS IS THE 3RD TRANSMISSION PROBLEM I HAVE HAD. FIRST INCIDENT IN 2012 I COULDN... Read more
Incident date: Aug 4, 2014
WHEN STOPPING AT AN INTERSECTION, I CAN SMELL GAS FUMES. I SUSPECT GAS BOILING IN GAS TANK, AS THIS HAS BEEN REPORTED IN PAST WITH THIS MOTORCYCLE. PLUS, WHENEVER PARKING IN THE GARAGE I HAVE TO LEAVE TO GARAGE DOOR OPEN FOR AT LEAST A HALF AN HOUR FOR THE GAS FUMES TO CLEAR OUT. *TR
Incident date: Jul 26, 2014
FROM THE DAY I BOUGHT MY SPYDER, I'VE HAD ISSUES WITH EXTREME HEAT AT THE LOWER RIGHT AND IN THE AREA AHEAD OF THE SEAT. I'VE HAD NUMEROUS INCIDENTS OF FUMES AFTER PARKING, DRIPPING FUEL, AND FUEL BOILING WITH THE GAS CAP HEATED TO THE POINT THAT I COULD ONLY OPEN IT WHILE WEARING GLOVES. DURING ONE OF MY FIRST TIMES REFUELING WHILE LOOSENING THE GAS CAP MY HANDS WERE WASHED WITH FUEL THAT WA... Read more
Fire
Incident date: Jul 26, 2014
FROM THE DAY I BOUGHT MY SPYDER, I'VE HAD ISSUES WITH EXTREME HEAT AT THE LOWER RIGHT AND IN THE AREA AHEAD OF THE SEAT. I'VE HAD NUMEROUS INCIDENTS OF FUMES AFTER PARKING, DRIPPING FUEL, AND FUEL BOILING WITH THE GAS CAP HEATED TO THE POINT THAT I COULD ONLY OPEN IT WHILE WEARING GLOVES. DURING ONE OF MY FIRST TIMES REFUELING WHILE LOOSENING THE GAS CAP MY HANDS WERE WASHED WITH FUEL THAT WA... Read more
Fire
Incident date: Jul 21, 2014
THE BIKE HAS EXCESSIVE HEAT COMING FROM THE CATALYTIC CONVERTER DIRECTLY UNDER THE FUEL TANK, THE EXCESSIVE HEAT ACTUALLY BOILS THE FUEL IN THE GAS TANK, ONCE LIFTING THE SEAT, THE FUEL GAS CAP IS TOO HOT TO REMOVE, I'VE CONTACTED BRP CARE WITH NO SUCESS AND HAVE ORDERED THE REPLACENT SIDE PANELS AT MY OWN COST, THEY HAVE COVERED SOME UNDER WARRANTY BUT NOT ALL ARE GETTING THIS OPTION, THE DEALERS... Read more
Incident date: Jul 27, 2014
THIS MOTORCYCLE CONTINUALLY HAS A VERY HEAVY FUEL SMELL AFTER RIDING. THE HEAT GENERATED BY THE ENGINE IS EXTREME AND CAUSES MY RIGHT FOOT TO BE VERY HOT. WHEN I ARRIVE AT HOME I HAVE TO USE A FAN IN THE GARAGE TO GET RID OF THE FUEL SMELL. BRP/DEALER CLAIMS THIS IS NORMAL. I AM AFRAID THAT THERE WILL BE A FIRE SIMILAR TO THE ONE THAT HAPPENED THIS PAST SATURDAY, 26 JULY 2014 HERE IN CALIFORNIA. ... Read more
Incident date: Jul 27, 2014
THIS MOTORCYCLE CONTINUALLY HAS A VERY HEAVY FUEL SMELL AFTER RIDING. THE HEAT GENERATED BY THE ENGINE IS EXTREME AND CAUSES MY RIGHT FOOT TO BE VERY HOT. WHEN I ARRIVE AT HOME I HAVE TO USE A FAN IN THE GARAGE TO GET RID OF THE FUEL SMELL. BRP/DEALER CLAIMS THIS IS NORMAL. I AM AFRAID THAT THERE WILL BE A FIRE SIMILAR TO THE ONE THAT HAPPENED THIS PAST SATURDAY, 26 JULY 2014 HERE IN CALIFORNIA. ... Read more
Incident date: Apr 4, 2014
EXCESSIVE HEAT COMING FROM THE BODY PANEL AREA CAUSING THE FUEL IN THE GAS TANK TO BOIL. *JS
Incident date: Jul 2, 2013
EVERY TIME I RIDE THE BIKE WHEN IT GETS TO OPERATING TEMPS AND I STOP ALL I SMELLS RAW FUEL VAPORS GOOD THING I DON'T SMOKE I AM AFRAID IT WILL BLOW UP I CANT PUT BIKE IN GARAGE WHEN I GET HOME BECAUSE OF THE SMELL AFRAID MY HOUSE WILL CATCH FIRE WHAT CAN BE DONE ABOUT THIS DEAL SAYS ITS NORMAL. *TR
Incident date: Jul 19, 2012
RIDING MOTORCYCLE RIGHT LEG GETS VERY VERY HOT ALMOST BURNING...NEED RECALL FOR THIS ITEM. *TR
Incident date: Jul 19, 2012
RIDING MOTORCYCLE RIGHT LEG GETS VERY VERY HOT ALMOST BURNING...NEED RECALL FOR THIS ITEM. *TR
Incident date: Jul 20, 2014
OFFICER WAS OPERATING VEHICLE ON A CITY STREET APPROACHING AND INTERSECTION. POSTED SPEED WAS 25 MPH AND OFFICER WAS DECELERATING AND FELT HEAT RISING FROM BENEATH THE VEHICLE. OFFICER OBSERVED FLAMES COMING FROM THE ENGINE AREA AND MOVED THE VEHICLE TO THE SIDE OF THE ROAD AND GOT OFF BEFORE BEING INJURED. WITHIN SECONDS THE VEHICLE WAS FULLY ENGULFED AND FLAMES CAUGHT A YARD AND TWO NEARBY TR... Read more
Fire
Incident date: May 24, 2013
I WAS OUT FOR A RIDE AND NOTICED THE HEAT ON MY THIGH AND LEG I REPORTED IT TO THE DEALER, AND THEY SAID IT WAS A RECALL ISSUE AND THEY APPLIED A THIN STRIP OF HEAT TAPE UNDER GLOVE BOX. SO ON JUNE 10TH I NOTICED IT WAS GETTING EVEN HOTTER SO I GOT A THERMOSTAT AND PUT IN GLOVE BOX AND RODE OVER TO THE DEALER, A 20 MINUTE RIDE, THE THERMOSTAT REGISTERED 155 THIS AREA WAS SO HOT IT MELTED MY SEA... Read more
1 injured
Incident date: May 24, 2013
I WAS OUT FOR A RIDE AND NOTICED THE HEAT ON MY THIGH AND LEG I REPORTED IT TO THE DEALER, AND THEY SAID IT WAS A RECALL ISSUE AND THEY APPLIED A THIN STRIP OF HEAT TAPE UNDER GLOVE BOX. SO ON JUNE 10TH I NOTICED IT WAS GETTING EVEN HOTTER SO I GOT A THERMOSTAT AND PUT IN GLOVE BOX AND RODE OVER TO THE DEALER, A 20 MINUTE RIDE, THE THERMOSTAT REGISTERED 155 THIS AREA WAS SO HOT IT MELTED MY SEA... Read more
1 injured
Incident date: May 24, 2013
I WAS OUT FOR A RIDE AND NOTICED THE HEAT ON MY THIGH AND LEG I REPORTED IT TO THE DEALER, AND THEY SAID IT WAS A RECALL ISSUE AND THEY APPLIED A THIN STRIP OF HEAT TAPE UNDER GLOVE BOX. SO ON JUNE 10TH I NOTICED IT WAS GETTING EVEN HOTTER SO I GOT A THERMOSTAT AND PUT IN GLOVE BOX AND RODE OVER TO THE DEALER, A 20 MINUTE RIDE, THE THERMOSTAT REGISTERED 155 THIS AREA WAS SO HOT IT MELTED MY SEA... Read more
1 injured
Incident date: Jun 28, 2014
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER. WHILE DRIVING 70 MPH, THE MOTORCYCLE OVERHEATED, WHICH BURNED A HOLE THROUGH THE SIDE OF THE VEHICLE AND THE CONTACT'S PANTS. THE CONTACT WAS UNINJURED. THE DEALER STATED THAT A STUCK PURGE VALVE NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,400.
Fire
Incident date: Jun 28, 2014
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER. WHILE DRIVING 70 MPH, THE MOTORCYCLE OVERHEATED, WHICH BURNED A HOLE THROUGH THE SIDE OF THE VEHICLE AND THE CONTACT'S PANTS. THE CONTACT WAS UNINJURED. THE DEALER STATED THAT A STUCK PURGE VALVE NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,400.
Fire
Incident date: May 21, 2014
I ROAD MY RT FROM MARYLAND TO MYRTLE BEACH SC. ON THE WAY THERE THE BIKE WAS HEATING UP ON THE RIGHT SIDE BURNING MY PASSENGER AND MY LEG. ONCE I GOT THERE I TOOK THE BIKE TO A BRP DEALERSHIP TO GET AN OIL CHANGE AND HAD TO PAY $335. I ASKED THEM TO DO A CHECK UP BECAUSE MY BREAKS WERE SQEAKING AND THERE WAS HOT AIR COMING FROM THE RIGHT SIDE AND THAT THE CONTROLS FOR THE PASSENGER DO NOT WORK . ... Read more
Incident date: May 21, 2014
I ROAD MY RT FROM MARYLAND TO MYRTLE BEACH SC. ON THE WAY THERE THE BIKE WAS HEATING UP ON THE RIGHT SIDE BURNING MY PASSENGER AND MY LEG. ONCE I GOT THERE I TOOK THE BIKE TO A BRP DEALERSHIP TO GET AN OIL CHANGE AND HAD TO PAY $335. I ASKED THEM TO DO A CHECK UP BECAUSE MY BREAKS WERE SQEAKING AND THERE WAS HOT AIR COMING FROM THE RIGHT SIDE AND THAT THE CONTROLS FOR THE PASSENGER DO NOT WORK . ... Read more
Incident date: May 21, 2014
I ROAD MY RT FROM MARYLAND TO MYRTLE BEACH SC. ON THE WAY THERE THE BIKE WAS HEATING UP ON THE RIGHT SIDE BURNING MY PASSENGER AND MY LEG. ONCE I GOT THERE I TOOK THE BIKE TO A BRP DEALERSHIP TO GET AN OIL CHANGE AND HAD TO PAY $335. I ASKED THEM TO DO A CHECK UP BECAUSE MY BREAKS WERE SQEAKING AND THERE WAS HOT AIR COMING FROM THE RIGHT SIDE AND THAT THE CONTROLS FOR THE PASSENGER DO NOT WORK . ... Read more
Incident date: Jun 19, 2014
DRIVING ON I 75 NORTHBOUND IN TROY, MI, THE MOTORCYCLE OVERHEATED, EVEN THOUGH IT WAS ONLY 78 DEGREES OUTSIDE. IT WENT INTO LIMP MODE, CAUSING RAPID DECELERATION, NEARLY CAUSING A REAR END COLLISION, WHICH THE DRIVER BEHIND JUST AVOIDED HITTING ME. THIS HAS HAPPENED TO MY OTHER CAN AM SPIDER ALSO. THE DEALER CLAIMS THIS IS A NORMAL THING, AND BOMBARDIER SAYS IT IS SUPPOSE TO HAPPEN IN EXTREME HEAT... Read more
Incident date: Sep 18, 2013
TL* THE CONTACT OWNS A 2013 CAN-AM SPIDER RT MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HOT ACROSS THE FLOORBOARD AREA. ADDITIONALLY, THE CONTACT STATED THAT THE RADIATOR FAN BLEW HOT AIR FROM THE RIGHT SIDE, WHICH WAS BURNING. THE CONTACT ALSO MENTIONED THAT THE FUEL CAP WOULD BECOME EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NO... Read more
CAN-AM
SPYDER RT
(2013) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
May 30, 2014
Incident date: Sep 18, 2013
TL* THE CONTACT OWNS A 2013 CAN-AM SPIDER RT MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HOT ACROSS THE FLOORBOARD AREA. ADDITIONALLY, THE CONTACT STATED THAT THE RADIATOR FAN BLEW HOT AIR FROM THE RIGHT SIDE, WHICH WAS BURNING. THE CONTACT ALSO MENTIONED THAT THE FUEL CAP WOULD BECOME EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NO... Read more
Incident date: Aug 21, 2013
HOT AIR FROM THE RADIATOR BLOWING ON THE RIGHT LEG REACHES 140 DEGREES FAHRENHEIT AT THE ANKLE. THE TEMPERATURE WAS MONITORED USING A DIGITAL THERMOMETER WITH A REMOTE READOUT. THIS TEMPERATURE READING WAS REPEATED ON SUBSEQUENT TESTS. THE HEAT MAKES THE BIKE VIRTUALLY UNRIDEABLE DURING THE SUMMER WITHOUT TAKING THE RISK OF BURNS TO THE RIGHT LEG. THE MANUFACTURER HAS REFUSED TO TALK WITH ME... Read more
Incident date: May 9, 2014
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND DISCOVERED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 13V386000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 9, 2014
VEHICLE OVER HEATS STOPPED IN TRAFFIC/ DASH CLUSTER SAYS LIMP HOME MODE BEEN IN DEALER SHIP SINCE 5/1/2014. *JS
Incident date: Apr 22, 2014
THERE IS EXTREME HEAT UNDER THE SEAT. I HAVE RECEIVED 1ST DEGREE BURNS ON MY RIGHT ANKLE AND RIGHT THIGH. THE GAS CAP GETS SO HOT ONE MUST USE GLOVES TO REMOVE THE GAS CAP WHEN PURCHASING FUEL. I CAN HEAR THE GAS BOILING OR BUBBLING IN THE TANK AFTER RIDING FOR SHORT PERIODS OF TIME. THE RAW GAS SMELL IS SO STRONG WHEN PARKING IN THE GARAGE IT MAKES ONES EYES BURN. I HAD THE LOCAL FIRE DEPARTMEN... Read more
1 injured
Incident date: Apr 16, 2014
VEHICLE HAS NO MEANS OF RELEASING HEAT TRAPPED UNDER PLASTIC PANELING WHEN AT LOW SPEEDS OR WHEN VEHICLE IS STOPPED. HAD TWO BREAKDOWNS AT STOP AND GO SITUATIONS WHERE THE VEHICLE WAS NOT MOVING ALLOWING HEAT TO ESCAPE. THIS AFFECTED OTHER COMPONENTS (EVAPORATOR CANISTER...ECT) WHICH CAUSE FAILURE AND RENDERS THE VEHICLE UNSAFE. HAVING CONVERSATIONS WITH BRP I KNOW THEY ARE AWARE AND HAVE NO SOLUT... Read more
Incident date: May 1, 2013
THIS VEHICLE HAS AN EXTREMELY DANGEROUS HEAT PROBLEM. HEAT BUILDS UP UNDER THE FIBERGLASS PANELS WHICH RESULTS IN THE GAS CAP BECOMING TOO HOT TO TOUCH WITH YOUR BARE HAND, AND GASOLINE BOILING IN THE TANK. ALSO, THE RADIATOR FAN BLOWS VERY HOT AIR ON MY RIGHT FOOT WHICH IS VERY UNCOMFORTABLE. ADDITIONALLY, I CAN SMELL GAS FUMES WHEN RIDING, AND THE FUMES ARE OVERPOWERING WHEN PARKING THE BIKE AFT... Read more
Incident date: May 1, 2014
THIS VEHICLE HAS AN EXTREMELY DANGEROUS HEAT PROBLEM. HEAT BUILDS UP UNDER THE FIBERGLASS PANELS WHICH RESULTS IN THE GAS CAP BECOMING TOO HOT TO TOUCH WITH YOUR BARE HAND, AND GASOLINE BOILING IN THE TANK. ALSO, THE RADIATOR FAN BLOWS VERY HOT AIR ON MY RIGHT FOOT WHICH IS VERY UNCOMFORTABLE. ADDITIONALLY, I CAN SMELL GAS FUMES WHEN RIDING, AND THE FUMES ARE OVERPOWERING WHEN PARKING THE BIKE AFT... Read more
Incident date: Mar 4, 2014
WHILE RIDING HOME FROM WORK MY REAR LIGHTS SUDDENLY WENT OUT. UPON INSPECTION THE NEXT DAY I FOUND THAT THE RIGHT FENDER SUPPORT HAD CUT INTO THE TAILLIGHT HARNESS CAUSING IT TO GROUND OUT. BOTH FENDER SUPPORTS HAD BEGUN TO SEPARATE TO THE POINT THAT THE REAR FENDER ITSELF WOULD EVENTUALLY COME OFF AND COMPLETELY SEVERING THE TAILLIGHT HARNESS. I TOOK PICTURES AND OPENED A CASE WITH THE DEALER. I ... Read more
Incident date: Mar 4, 2014
WHILE RIDING HOME FROM WORK MY REAR LIGHTS SUDDENLY WENT OUT. UPON INSPECTION THE NEXT DAY I FOUND THAT THE RIGHT FENDER SUPPORT HAD CUT INTO THE TAILLIGHT HARNESS CAUSING IT TO GROUND OUT. BOTH FENDER SUPPORTS HAD BEGUN TO SEPARATE TO THE POINT THAT THE REAR FENDER ITSELF WOULD EVENTUALLY COME OFF AND COMPLETELY SEVERING THE TAILLIGHT HARNESS. I TOOK PICTURES AND OPENED A CASE WITH THE DEALER. I ... Read more