Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 929 complaints for CAN-AM
Incident date: Aug 1, 2014
AT RANDOM TIMES, THE POWER STEERING GOES OUT ON THE SPYDER WITH NO WARNING. IT DOESN'T SHOW ANY CODES WHEN IT HAPPENS. DOESN'T MATTER IF IT'S ON A STRAIGHT STRETCH OR CURVE. DIFFICULTY TURNING THE WHEELS WHEN THIS HAPPENS. *TR
Incident date: Apr 1, 2014
EXTREME HEAT ON THE RIGHT SIDE NEAR MY FEET. INSTALLED FANCAN, WITH NO RESULT. ALSO, HEAT IS EXPERIENCED AROUND THE SEAT. *TR
Incident date: Jul 28, 2014
I WENT OUT FOR A SHORT RIDE BECAUSE I HADN'T BEEN ON MY BIKE IN A WHILE DUE TO THE HEAT THAT WE NORMALLY EXPERIENCE AT THIS TIME OF THE YEAR AND I WANTED TO TRY OUT A NEW HELMET I HAD PURCHASED. WHEN I RETURNED, I PARKED MY BIKE IN THE GARAGE AS I NORMALLY DO. I IMMEDIATELY NOTICED THE SMELL OF GAS. I GOT OFF THE BIKE TO INVESTIGATE, AND AS I GOT CLOSER TO THE BIKE I COULD IMMEDIATELY HEAR WHAT SO... Read more
Incident date: Jun 29, 2012
THE BIKE HAS EXCESSIVE HEAT FROM UNDER THE SEAT AND ALSO HAS A GAS SMELL AFTER RIDING FOR EXTENDED PERIODS. *TR
Incident date: Jun 29, 2012
THE BIKE HAS EXCESSIVE HEAT FROM UNDER THE SEAT AND ALSO HAS A GAS SMELL AFTER RIDING FOR EXTENDED PERIODS. *TR
Incident date: Jun 29, 2012
THE BIKE HAS EXCESSIVE HEAT FROM UNDER THE SEAT AND ALSO HAS A GAS SMELL AFTER RIDING FOR EXTENDED PERIODS. *TR
Incident date: Jun 12, 2013
VEHICLE IS A FIRE HAZARD AND PRODUCES HOT AIR FROM THE ENGINE ONTO THE RIGHT LEG THAT IS INTENSE ENOUGH TO CAUSE BURNS. ALSO HEAT FROM UNDER THE SEAT WHERE THE GAS TANK IS LOCATED IS UNBEARABLE. GAS FUMES ARE EMITTED FROM THE BIKE WHILE RIDING AND WHEN THE CYCLE IS TURNED OFF THE GAS FUMES ARE SO INTENSE THAT IT SEEMS UNSAFE TO PARK IN A GARAGE FOR FEAR OF FIRE.THIS IS A TRAGEDY WAITING TO HAPPEN.... Read more
1 injured
Incident date: Jan 15, 2014
THIS MACHINE IS JUST TOO HOT TO RIDE AND BE SAFE. REPORTS OF OTHER UNITS CATCHING ON FIRE. EMAILED BRP BUT NEVER GOT A RESPONSE. I'VE HAD TO GET OFF AND TURN IT OFF TO LET IT COOL DOWN. ENDED UP SELLING IT AT A HUGE LOSS. *TR
Incident date: Aug 1, 2011
STRONG SMELL OF GASOLINE IN GARAGE AFTER RIDE ON A HOT DAY. ASKED LOCAL DEALER AND WAS TOLD NOT TO OVERFILL FUEL AS IT WOULD OVERFLOW INTO A CANISTER. SO I NEVER OVERFILL. BUT AFTER SEVERAL MORE INSTANCES RIDING ON HOT DAYS I ALWAYS SMELL GAS AND HAVE NOTICED SEVERAL TIMES THAT THE FUEL IN THE TANK IS BOILING. YOU CAN OPEN THE CAP AND SEE IT. THIS HAS BEEN ONGOING SINCE PURCHASE IN MAY2011. DEALER... Read more
Incident date: Aug 1, 2011
STRONG SMELL OF GASOLINE IN GARAGE AFTER RIDE ON A HOT DAY. ASKED LOCAL DEALER AND WAS TOLD NOT TO OVERFILL FUEL AS IT WOULD OVERFLOW INTO A CANISTER. SO I NEVER OVERFILL. BUT AFTER SEVERAL MORE INSTANCES RIDING ON HOT DAYS I ALWAYS SMELL GAS AND HAVE NOTICED SEVERAL TIMES THAT THE FUEL IN THE TANK IS BOILING. YOU CAN OPEN THE CAP AND SEE IT. THIS HAS BEEN ONGOING SINCE PURCHASE IN MAY2011. DEALER... Read more
Incident date: Aug 15, 2014
THIS VEHICLE RUNS EXTREMELY HOT, AND IS UNCOMFORTABLE TO RIDE. AFTER RIDING IN 74 DEGREE TEMPERATURE FOR APPROXIMATELY 1 HOUR, I USED A DIGITAL THERMOMETER AND MEASURED THE HEAT UNDER THE SEAT AT 157.1 DEGREES WITH THE ENGINE OFF. HEAT RISES FROM THE FRONT AND SIDES OF THE SEAT, WHICH RESULTED IN A BURN TO MY RIGHT LEG. THERE HAVE BEEN NUMEROUS INSTANCES OF THESE VEHICLES WITH NO WARNING SUDDENLY ... Read more
1 injured
Incident date: Aug 15, 2014
THIS VEHICLE RUNS EXTREMELY HOT, AND IS UNCOMFORTABLE TO RIDE. AFTER RIDING IN 74 DEGREE TEMPERATURE FOR APPROXIMATELY 1 HOUR, I USED A DIGITAL THERMOMETER AND MEASURED THE HEAT UNDER THE SEAT AT 157.1 DEGREES WITH THE ENGINE OFF. HEAT RISES FROM THE FRONT AND SIDES OF THE SEAT, WHICH RESULTED IN A BURN TO MY RIGHT LEG. THERE HAVE BEEN NUMEROUS INSTANCES OF THESE VEHICLES WITH NO WARNING SUDDENLY ... Read more
1 injured
Incident date: Aug 13, 2014
I FOUND THAT AFTER DRIVING MY MOTORCYCLE THE SEAT IS VERY HOT AND THE GAS CAP IS TOO HOT TO TOUCH. I ALSO HAVE NOTICED EXCESSIVE HEAT ON MY RIGHT LEG THAT GETS VERY UNCOMFORTABLE WITH PROPER RIDING GEAR. THE BIKE HAS HAD NO MODIFICATION DONE TO IT. I LOVE RIDING IT BUT IT MAKES VERY HARD ON HOT DAYS. *TR
Incident date: Aug 13, 2014
I FOUND THAT AFTER DRIVING MY MOTORCYCLE THE SEAT IS VERY HOT AND THE GAS CAP IS TOO HOT TO TOUCH. I ALSO HAVE NOTICED EXCESSIVE HEAT ON MY RIGHT LEG THAT GETS VERY UNCOMFORTABLE WITH PROPER RIDING GEAR. THE BIKE HAS HAD NO MODIFICATION DONE TO IT. I LOVE RIDING IT BUT IT MAKES VERY HARD ON HOT DAYS. *TR
Incident date: Aug 13, 2014
I FOUND THAT AFTER DRIVING MY MOTORCYCLE THE SEAT IS VERY HOT AND THE GAS CAP IS TOO HOT TO TOUCH. I ALSO HAVE NOTICED EXCESSIVE HEAT ON MY RIGHT LEG THAT GETS VERY UNCOMFORTABLE WITH PROPER RIDING GEAR. THE BIKE HAS HAD NO MODIFICATION DONE TO IT. I LOVE RIDING IT BUT IT MAKES VERY HARD ON HOT DAYS. *TR
Incident date: Nov 1, 2012
I HAD NOTICED THE SMELL OF GAS FUMES COMING FROM MY 2012 CAN AM SPYDER RT-S MOTORCYCLE AFTER A RIDE AND PARKING MY VEHICLE IN MY GARAGE. THIS WAS FROM THE TIME THAT I FIRST PURCHASED MY MOTORCYCLE. I RECEIVED A REPLACEMENT GAS CAP FROM BRP SHORTLY AFTERWARDS DUE TO A RECALL AND IMMEDIATELY REPLACED THE OLD CAP, (I STILL HAVE THE OLD CAP). I CONTINUED TO SMELL THE FUMES EVEN AFTER THE NEW CAP WAS... Read more
Incident date: Aug 15, 2014
AS YOU CLEARLY CAN SEE CAN AM SPYDER 2013 HAS MANY COMPLAINTS ABOUT HEAT I OWN ONE AND THIS MACHINE IS QUITE DANGEROUS I HAVE INSTALLED TEMP GAUGES ON MY MACHINE AND HAVE STUDIED THIS ISSUE THOUROUGLY ... I WOULD INVITE AN INVESTIGATOR TO COME VISIT AND SPEND 30 MINUTES WITH ME AND MY MACHINE . YOU WILL SEE FOR YOURSELF THE PROOF ... YOU CAN FEEL THE MACHINE AND MONITOR THE GAUGES I HAVE INSTALLED... Read more
Incident date: Feb 13, 2013
THIS IS MY 3RD SPYDER. ALTHOUGH I AM HAPPY WITH IT, IT DOES EMIT HEAT IN WHICH SOMETIMES ON HOT SUMMER AND HUMID DAYS IS NOT AN ACCEPTABLE FEELING. THIS MODEL YEAR EMITS MORE HEAT THAN PREVIOUS YEAR MODELS. *TR
Incident date: Feb 13, 2013
THIS IS MY 3RD SPYDER. ALTHOUGH I AM HAPPY WITH IT, IT DOES EMIT HEAT IN WHICH SOMETIMES ON HOT SUMMER AND HUMID DAYS IS NOT AN ACCEPTABLE FEELING. THIS MODEL YEAR EMITS MORE HEAT THAN PREVIOUS YEAR MODELS. *TR
Incident date: Feb 13, 2013
THIS IS MY 3RD SPYDER. ALTHOUGH I AM HAPPY WITH IT, IT DOES EMIT HEAT IN WHICH SOMETIMES ON HOT SUMMER AND HUMID DAYS IS NOT AN ACCEPTABLE FEELING. THIS MODEL YEAR EMITS MORE HEAT THAN PREVIOUS YEAR MODELS. *TR
Incident date: Jul 25, 2014
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER ST MOTORCYCLE. THE CONTACT STATED THAT THE ADJUSTABLE WINDSHIELD DISTORTED HIS VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE WINDSHIELD WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Incident date: Aug 2, 2014
THIS IS A CONSTANT ISSUE. SMELL OF RAW FUEL WHEN VEHICLE HOT. VERY NOTICABLE EVEN OUTDOORS. STOPPED WITH A GROUP OF FRIENDS RIDING (THE REST ON 2 WHEELED MOTORCYCLES), AND SOMEONE ASKED US TO CHECK OUR BIKES FOR FUEL LEAKS BECAUSE THEY SMELLED 'RAW GAS'. IT WAS MY SPYDER. DOES THIS ON ANY WARM DAY AFTER A LONGISH RUN (MY WORK COMMUTE IS 60 MILES EACH WAY, QUITE LONG ENOUGH TO TRIGGER THE SME... Read more
Incident date: Aug 29, 2013
REPORTED BY PHONE, CASE [XXX]. -WHEN TEMPERATURE UNDER THE PARKED VEHICLE REACHES A THRESHOLD , AND THE VEHICLE IS LATER DRIVEN OFF, THE DISPLAY SCREEN CHANGES TO ORANGE CHECK ENGINE. THIS DISTRACTS THE RIDER AND FORCES THE EYES OFF THE ROAD, A VERY DANGEROUS SITUATION. -BRP, THE MFG, KNOWS THIS DEFECT AND WILL NOY FIX IT. THE DEALER DID NOT DISCLOSE THIS DEFECT AND AFTER I REPORTED IT... Read more
Incident date: May 9, 2014
HIGH HEAT EFFECTING THE RIGHT FOOT AND CROTCH. THERE IS NOW A SLIGHT BUCKLE ON THE BOTTOM RIGHT SIDE OF THE COVER EMITTING ADDITIONAL HEAT AT HIGHWAY SPEEDS. *TR
Incident date: Aug 6, 2014
MY SPYDER GET SO HOT THAT IT IS NOT BEARABLE TO RIDE, EXTREME HEAT FROM THE ENGINE COMPARTMENT SENDS EXTREME HEAT TO MY LEGS AND HEAT COMING FROM THE SEAT. I HAVE SEEN REPORTS ON THIS PARTICULAR SPYDER CATCHING FIRE WHICH MAKE ME VERY UNCOMFORTABLE TO RIDE. BRP IN CANADA NEEDS TO RECALL THEIR SPYDER'S IN REGARDS TO THIS PROBLEM. I CURRENTLY HAVE ABOUT 1,500 MILES. I HAVE HAD PROBLEMS SINCE MARCH ... Read more
Incident date: Mar 12, 2013
WHEN PARKED AFTER USE GASOLINE FUMES ARE EMITTED STRONGLY. THE ODOR IS SUCH THAT I DO NOT PARK IT IN THE GARAGE UNTIL IT HAS STOOD OUTSIDE FOR 2 HOURS TO ALLOW THE ODOR TO DISSIPATE. I AM AFRAID OF IT CAUSING A FIRE AND THAT IT WOULD SPREAD TO THE HOUSE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE MACHINE IN EARLY 2013. *TR
Incident date: Jun 26, 2014
PURCHASE THIS CAN AM SPIDER ON OR ABOUT JUNE 25 HAD IT FOR 5 DAYS THERE IS A OIL LEAK CARRIED IT BACK THEY WORKER ON IT FOR THREE WEEKS PICKED UP THE BIKE AND AFTER THE FIRST DAY THE OIL LEAK IS STILL THERE TOOK IT BACK AND THE OIL LEAK HAVE NOT BEEN FIXED AS OF YET. THIS IS A NEW BIKE 2014 AND SHOULD NOT HAVE THESE KIND OF PROBLEMS THERE IS A FIRE HAZARD , ALONE WITH DANGERS. I AM ASKING FOR HELP... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER MOTORCYCLE. WHILE RIDING THE MOTORCYCLE IN VERY HOT WEATHER CONDITIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED IN A BRIGHT ORANGE COLOR, WHICH DISTRACTED THE DRIVER. IN ORDER TO REMOVE THE DISPLAY FROM THE SCREEN, THE VEHICLE HAD TO BE TURNED OFF AND THE KEY HAD TO BE REMOVED AND REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT. THE FA... Read more
Incident date: Aug 10, 2014
MY ISSUE IS WITH 2013 CANAM SPYDER. AFTER ENGINE REACHES NORMAL OPERATING TEMPERATURE, THE AREA AROUND THE DRIVERS LEGS ARE EXPOSED TO 208 DEGREES F. THIS DATA WAS COLLECTED AT THE DEALERSHIP INJACKSONVILLE. THE CONTINUED EXPOSURE TO THIS DEFECT HAS CAUSED FIRST DEGREE BURNS ON MY WIFE'S LEGS. EVEN WHEN WARING THICK BLUE JEANS, EXTENDED RUN TIMES BURNT HER LEG TOO. THE COMPANY HAS APPARENTLY CO... Read more
1 injured
Incident date: Aug 10, 2014
MY ISSUE IS WITH 2013 CANAM SPYDER. AFTER ENGINE REACHES NORMAL OPERATING TEMPERATURE, THE AREA AROUND THE DRIVERS LEGS ARE EXPOSED TO 208 DEGREES F. THIS DATA WAS COLLECTED AT THE DEALERSHIP INJACKSONVILLE. THE CONTINUED EXPOSURE TO THIS DEFECT HAS CAUSED FIRST DEGREE BURNS ON MY WIFE'S LEGS. EVEN WHEN WARING THICK BLUE JEANS, EXTENDED RUN TIMES BURNT HER LEG TOO. THE COMPANY HAS APPARENTLY CO... Read more
1 injured
Incident date: May 1, 2012
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING. DURING ENGINE OPERATION; THE VEHICLE SENDS EXTREMELY HOT AIR OUT OF THE SPACE BETWEEN THE FORWARD EDGES OF THE SEAT AND UPPER AND SIDE BODY PANELS, THE UPPER SIDE PANELS ARE VERY HOT TO TOUCH, AND TH... Read more
1 injured
Incident date: Jan 9, 2014
WE PURCHASED A BRAND-NEW 2013 CAN-AM SPYDER RT FROM A DEALER. FROM THE DATE OF PURCHASE, THE VEHICLE HAS HAD HEAT ISSUES. MY WIFE RECEIVED MINOR BURNS TO HER LEG AS A RESULT OF THE HEAT EMITTING FROM THE PLASTIC SIDE PANELS. WE HAVE RETURNED IT TO THE DEALER AND THEY INSTALLED SOME ALUMINUM FOIL ON DOUBLE SIDED TAPE TO TRY TO CUT DOWN THE HEAT. THIS HAD LITTLE EFFECT. THE DEALER CONTACTED BR... Read more
1 injured
Incident date: Sep 2, 2013
AFTER A FOUR HOUR RIDE, I STOPPED AT A GAS STATION TO REFUEL. WHEN I WAS READY TO LEAVE, MY PARKING BRAKE CABLE WOULD NOT RELEASE. I HAD TO GET UNDER THE MACHINE AND PULL IT FREE IN ORDER TO RIDE HOME. IT TURNED OUT THE CABLE HAD MELTED, ALONG WITH THE MASTER CYLINDER AND THE CHARCOAL CANISTER. ALL THREE WERE REPLACED DURING THE RECALL. IN MARCH, WHILE DRIVING IN HEAVY TRAFFIC ON I-95 SOUTH O... Read more
1 injured
Incident date: Sep 2, 2013
AFTER A FOUR HOUR RIDE, I STOPPED AT A GAS STATION TO REFUEL. WHEN I WAS READY TO LEAVE, MY PARKING BRAKE CABLE WOULD NOT RELEASE. I HAD TO GET UNDER THE MACHINE AND PULL IT FREE IN ORDER TO RIDE HOME. IT TURNED OUT THE CABLE HAD MELTED, ALONG WITH THE MASTER CYLINDER AND THE CHARCOAL CANISTER. ALL THREE WERE REPLACED DURING THE RECALL. IN MARCH, WHILE DRIVING IN HEAVY TRAFFIC ON I-95 SOUTH O... Read more
1 injured
Incident date: Aug 9, 2014
THE EXTREME HEAT FROM THE LEFT SIDE OF THE BIKE CAUSED 1ST AND 2ND DEGREE BURNS ON THIGH AND UPPER LEG. I BOUGHT THE BIKE IN MAY OF 2014, COMPLAINED TO BRP ABOUT THE EXTREME HEAT ON THE RIGHT FOOT. THEY AUTHORIZED MY DEALER TO REPLACE THE PANELS WITH A NEWER VERSIONS. THE PANELS WERE TO BE PLACED ON MY BIKE ON TUESDAY AUGUST 13,2014. I DID NOT KNOW ABOUT THE EXTREME HEAT ON THE LEFT SIDE UNTIL I ... Read more
1 injured
Incident date: Jul 1, 2014
AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAU... Read more
Incident date: Jul 1, 2014
AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAU... Read more
Incident date: Jul 1, 2014
AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAU... Read more
Incident date: Jun 15, 2013
AFTER I RIDE MY 2013 CAN-AM SPYDER RS IN WARM/HOT OUTDOOR TEMPERATURES FOR AN EXTENDED AMOUNT OF TIME I HAVE SEVERE GAS FUMES. I NOTICE IT MORE WHEN I TURN THE SPYDER OFF AND PARK IT. I ALSO HAVE NOTICED THAT WHEN I RIDE IN THESE TEMPERATURES I HAVE A DIFFICULT TIME FILLING MY SPYDER WITH GAS. WHEN I PUT THE GAS NOZZLE IN THE FILLER HOLE IT CONTINUES TO SHUT THE PUMP OFF AS IF IT IS OVER FILLING. ... Read more
Incident date: Jun 2, 2014
FUEL IN TANK BOILS AFTER RIDING. FUEL VAPORS ESCAPE FROM THE CHARCOAL CANISTER. SOMETIMES THERE IS SO MUCH FUEL VAPOR THAT IT CONDENSES AND FORMS A PUDDLE. I HAVE CONTACTED BRP ABOUT THE ISSUE BUT HAVE NOT HEARD BACK. *TR
Incident date: Jul 24, 2014
I BOUGHT A BRAND NEW 2012 CAN-AM SPYDER RT SE5 FROM THE DEALER ON 7/22/2014. THE UNIT HAD 2 MILES ON IT WHEN I TOOK POSSESSION (2 MILES THAT WERE FROM TESTING THE UNIT AFTER BEING PREPPED). ON 7/24 AFTER RIDING HOME FROM WORK IN 80-85 DEGREE WEATHER, I PULLED INTO MY GARAGE AND PARKED THE BIKE. SOON AFTER MY WIFE ARRIVED HOME AND CAME UPSTAIRS. TWO HOURS LATER MY WIFE TOLD ME THAT SHE SMELL... Read more
Incident date: Aug 6, 2014
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 20... Read more
Incident date: Aug 6, 2014
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 20... Read more
Incident date: Jun 6, 2014
MOTORCYCLE RUNS HOT. WHEN REFILLING GAS, GAS REMAINING IN TANK IS BOILING. THIS CAUSES STEAM TO BLOW OUT IN MY FACE. IT ALSO CAUSES THE GAS ADDED TO THE TANK TO HEAT UP, SWELL, AND OVERFLOW. EXTREME HEAT CAN BE FELT ON MY LEGS AND FEET. HEAT IS WORSE WHEN DRIVING BELOW 5TH GEAR (ANYTHING BELOW ABOUT 60-65MPH). *TR
Incident date: Jun 6, 2014
MOTORCYCLE RUNS HOT. WHEN REFILLING GAS, GAS REMAINING IN TANK IS BOILING. THIS CAUSES STEAM TO BLOW OUT IN MY FACE. IT ALSO CAUSES THE GAS ADDED TO THE TANK TO HEAT UP, SWELL, AND OVERFLOW. EXTREME HEAT CAN BE FELT ON MY LEGS AND FEET. HEAT IS WORSE WHEN DRIVING BELOW 5TH GEAR (ANYTHING BELOW ABOUT 60-65MPH). *TR
Incident date: Jun 2, 2014
POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR
Incident date: Jun 2, 2014
POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR
Incident date: Jun 12, 2014
VEHICLE GETS EXTREMELY HOT TO THE TOUCH ON THE RIGHT SIDE , BLOWS VERY HOT AIR ONTO RIGHT LEG. HEAT TRAVELS UP TO LEG AND UNDER SEAT RIGHT WHERE YOU SIT ON TOP OF TANK. MIDDLE CLOVE DEPARTMENT TO HOT TO TOUCH AS WELL TANK UNDERNEATH. DEALER TOOK COMPLAIN AND WRAPPED PIPES AND INSTALLED HEATSHIELD WHICH DID NOT TAKE CARE OF PROBLEM AND REDIRECTED THE HEAT COMING OUT ON A DIFFERENT ANGLE. BRP REFUSE... Read more
Incident date: Aug 29, 2013
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BODY PANEL OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE HEAT SHIELD WAS REPLACED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED AN INJURY DUE TO THE FAILURE BUT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF... Read more
1 injured
Incident date: Jun 17, 2014
WHILE DRIVING AT 45 TO 50 MPH WITH THE DISPLAY SHOWING THAT THE BIKE WAS IN 4TH GEAR, THE TRANSMISSION WENT INTO A NEUTRAL STATE WHERE I COULD NOT SHIFT UP OR DOWN, COULD ONLY DRIFT TO THE SIDE OF THE ROAD. THIS HAPPENED ON A 2 LANE ROAD, DURING A SAND STORM AND MY LIFE AND OTHERS ON THE ROAD COULD HAVE BEEN AT STAKE. THIS IS THE 3RD TRANSMISSION PROBLEM I HAVE HAD. FIRST INCIDENT IN 2012 I COULDN... Read more