Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 25, 2013
DURING A TRIP IN SEPTEMBER OF 2013 TO UPSTATE NY, THE BIKE STARTED TO GIVE OFF A STRONG SMELL OF GAS & MELTING PLASTIC. THE BIKE WENT INTO LIMP MODE SO I PULLED INTO A NEAR BY GAS STATION IN ORDER TO GET OFF THE ROAD. I LET THE BIKE SIT FOR ABOUT 15 TO 20 MINUTES SO IT WOULD RESET. WHEN I STARTED THE BIKE UP AGAIN IN REMAINED IN LIMP MODE. I CONTACTED THE NEAREST LOCAL DEALER AND RODE THE BIKE... Read more
Incident date: May 4, 2014
WENT FOR A RIDE HAD FUEL SMELL WHEN STOP AT LIGHT ,TOOK A BREAK AT FAST FOOD PLACE AND SMELLED FUEL AGAIN LOOK ON DRIVEWAY SAW FUEL VAPORS , WENT HOME PARKS IN GARAGE ,LATER SMELLED FUEL, HAD TO OPEN DOORS AND WINDOWS TO LET THE SMELL OUT , THIS HAPPEN SEVERAL TIMES ,WENT TO DEALER TO FIND OUT WATT GOING ON WITH THE SPYDER THEY WORK ON IT 3 -4 TIMES . THIS BIN GOING BACK TO DEALER ALL SUMMER LON... Read more
Incident date: May 4, 2014
WENT FOR A RIDE HAD FUEL SMELL WHEN STOP AT LIGHT ,TOOK A BREAK AT FAST FOOD PLACE AND SMELLED FUEL AGAIN LOOK ON DRIVEWAY SAW FUEL VAPORS , WENT HOME PARKS IN GARAGE ,LATER SMELLED FUEL, HAD TO OPEN DOORS AND WINDOWS TO LET THE SMELL OUT , THIS HAPPEN SEVERAL TIMES ,WENT TO DEALER TO FIND OUT WATT GOING ON WITH THE SPYDER THEY WORK ON IT 3 -4 TIMES . THIS BIN GOING BACK TO DEALER ALL SUMMER LON... Read more
Incident date: Aug 21, 2014
I PURCHASED THIS WHEN THERE WAS A LARGE REBATE FOR BUYING THE 2013 SPYDERS. I HAVE BEEN PLAGUED WITH A HOT SEAT AND RIGHT FOOT SINCE THE BEGINNING. I WIND UP HAVING TO MOVE MY RIGHT FOOT TO THE REAR PASSENGER FLOOR BOARD TO ESCAPE THE HEAT AND THERE ARE TIMES WHERE MY INNER THIGHS ARE BURNED WHERE THE HEAT IS COMING UP AROUND THE SEAT. I FOUND OUT THAT THERE WAS A RECALL ON THIS BIKE AND WILL BE H... Read more
Incident date: Aug 21, 2014
I PURCHASED THIS WHEN THERE WAS A LARGE REBATE FOR BUYING THE 2013 SPYDERS. I HAVE BEEN PLAGUED WITH A HOT SEAT AND RIGHT FOOT SINCE THE BEGINNING. I WIND UP HAVING TO MOVE MY RIGHT FOOT TO THE REAR PASSENGER FLOOR BOARD TO ESCAPE THE HEAT AND THERE ARE TIMES WHERE MY INNER THIGHS ARE BURNED WHERE THE HEAT IS COMING UP AROUND THE SEAT. I FOUND OUT THAT THERE WAS A RECALL ON THIS BIKE AND WILL BE H... Read more
Incident date: Apr 1, 2014
PURCHASED DEMO THE END OF SEPTEMBER 2013. LIMITED RIDING BEFORE PUT AWAY FOR THE WINTER. STARTING IN THE SPRING I STARTED NOTICING A STRONG GASOLINE SMELL AND EXTREME EXCESSIVE HEAT. FUEL CAP IS EXTREMELY HOT AND GAS IS BOILING WHICH MAKE FILLING HARD AS NOZZLE KEEPS SHUTTING OFF. THIS IS OCCURRING IN AMBIENT TEMPERATURES AS LOW 53 DEGREES. THE RECALL AND ALL SERVICE BULLETINS HAVE BEEN COMPLET... Read more
Incident date: Aug 15, 2014
AFTER RIDING OUR SPYDER, A VERY STRONG SMELL OF FUEL IS PRESENT. THE SMELL IS SO BAD THAT I AM AFRAID TO CLOSE THE GARAGE DOOR FOR MORE THAN AN HOUR AFTER PARKING. I HAVE TO USE A FAN TO VENT THE GARAGE. I AM AFRAID OF FIRE IF I WERE TO PARK AND CLOSE THE SPYDER INSIDE. *TR
Incident date: Sep 2, 2013
VEHICLE HAS EXCESSIVE HEAT UNDER LEFT SIDE BODY PANELS AND VERY STRONG ODOR OF GASOLINE FUMES. *TR
Incident date: Sep 2, 2013
VEHICLE HAS EXCESSIVE HEAT UNDER LEFT SIDE BODY PANELS AND VERY STRONG ODOR OF GASOLINE FUMES. *TR
Incident date: Sep 2, 2013
VERY STRONG GASOLINE ODOR. *TR
Incident date: Sep 13, 2013
I WAS TRAVELING IN STOP AND GO TRAFFIC WHEN THE SPYDER STARTED PRODUCING EXCESS HEAT FROM UNDER THE MACHINE AND AROUND THE GAS TANK. I STOPPED AT A GAS STATION TO FILL THE TANK AS IT HAD ABOUT AN 1/8 OF A TANK. THE GAS CAP WAS SO HOT IT COULDN'T BE TOUCHED FOR TEN MINUTES. YOU COULD HEAR THE GAS BOILING IN THE TANK. UPON GETTING THE CAP OFF, IT TOOK SEVERAL MINUTES TO PUMP GAS INTO THE TANK AS THE... Read more
Incident date: May 12, 2012
I REFUELED MY MOTORCYCLE, AS I WAS LEAVING I NOTICED MY LEGS GET HOT. I DID NOT PAY IT MUCH MIND UNTIL THERE WAS AN ABSURD AMOUNT OF PAIN THEN I LOOKED DOWN AND I SEEN THAT MY MOTORCYCLE WAS ON FIRE. I THEN PULLED OVER AND CALLED 911 FOR ASSISTANCE AND BE TRANSPORTED TO THE HOSPITAL TO GET TREATED FOR MY BURNS. MY MOTORCYCLE WAS DESTROYED. THE ELECTRONICS WERE FRIED, THE PLASTICS WERE MELTED AND I... Read more
Fire
1 injured
Incident date: May 12, 2012
I REFUELED MY MOTORCYCLE, AS I WAS LEAVING I NOTICED MY LEGS GET HOT. I DID NOT PAY IT MUCH MIND UNTIL THERE WAS AN ABSURD AMOUNT OF PAIN THEN I LOOKED DOWN AND I SEEN THAT MY MOTORCYCLE WAS ON FIRE. I THEN PULLED OVER AND CALLED 911 FOR ASSISTANCE AND BE TRANSPORTED TO THE HOSPITAL TO GET TREATED FOR MY BURNS. MY MOTORCYCLE WAS DESTROYED. THE ELECTRONICS WERE FRIED, THE PLASTICS WERE MELTED AND I... Read more
Fire
1 injured
Incident date: Sep 13, 2014
I PURCHASED MY CAN-AM SPYDER IN AUGUST OF 2013. THE RECALL FOR THE HEAT ISSUES WAS COMPLETED IN SEPTEMBER OF 2013 BY MY DEALER. OVER THE LAST YEAR I HAVE HAD INCIDENTS OF A GAS SMELL, SOMETIMES VERY STRONG, AND HEAT FROM THE ENGINE AREA. RECENTLY, A BURNING PLASTIC SMELL HAS BEEN OCCURRING. IT IS NOTICED AT DIFFERENT SPEEDS. FIRST INCIDENT WAS AROUND 40 MILES PER HOUR ON A 2 LANE ROAD, NEXT T... Read more
Incident date: Oct 9, 2013
THE WINDSHIELD IS MOUNTED ON THREE STRUTS -- THE MIDDLE ONE CONTROLS THE UP AND DOWN POSITION OF THE SHIELD AND HOLDS IT IN POSITION; THE OUTER TWO MOVE FREELY UP AND DOWN WITH NO RESTRAINT. THE CENTER STRUT BROKE CAUSING THE WINDSHIELD TO SUDDENLY FLY UP AND BACK AND THEN SETTLE IN AGAINST THE FRONT OF THE MOTORCYCLE. IN THAT POSITION, FULL WIND FORCE IS DIRECTED AGAINST THE RIDER AND PASSENGER... Read more
Incident date: Oct 9, 2013
THE WINDSHIELD IS MOUNTED ON THREE STRUTS -- THE MIDDLE ONE CONTROLS THE UP AND DOWN POSITION OF THE SHIELD AND HOLDS IT IN POSITION; THE OUTER TWO MOVE FREELY UP AND DOWN WITH NO RESTRAINT. THE CENTER STRUT BROKE CAUSING THE WINDSHIELD TO SUDDENLY FLY UP AND BACK AND THEN SETTLE IN AGAINST THE FRONT OF THE MOTORCYCLE. IN THAT POSITION, FULL WIND FORCE IS DIRECTED AGAINST THE RIDER AND PASSENGER... Read more
Incident date: Aug 31, 2014
PURCHASED FROM DEALER USED ON JULY 19 2014 WITH 2 MONTHS WARRANTY LEFT. 6100 MILES ON IT. AFTER A RIDE ON AUGUST 31, FOUND A FLUID LEAK. CHECKED AND NO OIL AND LITTLE TRANSMISSION FLUID. TOOK TO DEALER. 10 DAYS LATER [XXX] AT DEALER CALLED. SAID THE CLUTCH COVER IS WARPED FROM IMPROPER FACTORY INSTALLATION. APPARENTLY CLUTCH COVER ALSO COVERS OIL PUMP. SAID THEY HAD SEEN IT BEFORE BUT NO RECALLS. ... Read more
Incident date: Sep 12, 2014
EXCESSIVE HEAT COMING FROM UNDER SEAT CAUSING REDNESS OF LEGS WHERE TOUCHING SEAT & GLOVE BOX GETS HOT TO TOUCH. *TR
Incident date: Sep 12, 2014
EXCESSIVE HEAT COMING FROM UNDER SEAT CAUSING REDNESS OF LEGS WHERE TOUCHING SEAT & GLOVE BOX GETS HOT TO TOUCH. *TR
Incident date: Oct 23, 2013
I HAVE THE 2013 SPYDER RTL SINCE 11-23-2013. EVER SINCE GETTING IT THERE HAS BEEN EXCESSIVE HEAT COMING FROM THE BIKE, ESPECIALLY ON THE RIGHT SIDE WHERE THE RADIATOR EXHAUST IS VENTED. THE BIKE GETS EXTREMELY HOT WHETHER SITTING STILL OR MOVING. VERY UNCOMFORTABLE ON THE RIGHT LEG AND ANKLE. UNDER THE SEAT AND THE CENTER STORAGE AREA GETS EXTREMELY HOT AFTER RIDING. I FEEL THIS IS VERY DANGERO... Read more
Incident date: Oct 23, 2013
I HAVE THE 2013 SPYDER RTL SINCE 11-23-2013. EVER SINCE GETTING IT THERE HAS BEEN EXCESSIVE HEAT COMING FROM THE BIKE, ESPECIALLY ON THE RIGHT SIDE WHERE THE RADIATOR EXHAUST IS VENTED. THE BIKE GETS EXTREMELY HOT WHETHER SITTING STILL OR MOVING. VERY UNCOMFORTABLE ON THE RIGHT LEG AND ANKLE. UNDER THE SEAT AND THE CENTER STORAGE AREA GETS EXTREMELY HOT AFTER RIDING. I FEEL THIS IS VERY DANGERO... Read more
Incident date: Aug 10, 2014
MY RETURN FROM A SPYDER GATHERING WAS ABOUT 100 MILES TOTAL, INCLUDING SOME STOP AND GO TRAFFIC THRU SEATTLE, AIR TEMPERATURES IN THE LOW 80S (F), AND COMPLETED WITH ABOUT 40 MILES OF OPEN HIGHWAY CRUISING AT 50-60MPH AND AIR TEMPS IN THE HIGH 70S. DURING THIS ENTIRE RIDE, I STRUGGLED TO FIND A POSITION IN WHICH I COULD PLACE MY RIGHT BOOT WHERE IT WAS NOT UNBEARABLY HOT! THE SPYDER NEVER SHOWED A... Read more
Incident date: Aug 11, 2013
AFTER BUYING MY SPYDER I NOTICED EXCESSIVE HEAT COMING FROM THE ENGINE AREA UNDER MY SEAT. AT TIMES ITS SO HOT THAT I CAN BARELY TOUCH MY GAS CAP WITH IS LOCATED UNDER THE SEAT. THERE HAVE BEEN A FEW TIME THAT AFTER RIDING FOR A EXTENDED PERIOD AND STOPPING THE BIKE I'VE NOTICED THE SMELL OF GASOLINE. I'VE CHECKED FOR FUEL LEAKS AND FOUND NONE, AND CALLED THE DEALERSHIP TO COMPLAIN. THEY TOLD ME T... Read more
Incident date: Aug 11, 2013
AFTER BUYING MY SPYDER I NOTICED EXCESSIVE HEAT COMING FROM THE ENGINE AREA UNDER MY SEAT. AT TIMES ITS SO HOT THAT I CAN BARELY TOUCH MY GAS CAP WITH IS LOCATED UNDER THE SEAT. THERE HAVE BEEN A FEW TIME THAT AFTER RIDING FOR A EXTENDED PERIOD AND STOPPING THE BIKE I'VE NOTICED THE SMELL OF GASOLINE. I'VE CHECKED FOR FUEL LEAKS AND FOUND NONE, AND CALLED THE DEALERSHIP TO COMPLAIN. THEY TOLD ME T... Read more
Incident date: Aug 11, 2013
AFTER BUYING MY SPYDER I NOTICED EXCESSIVE HEAT COMING FROM THE ENGINE AREA UNDER MY SEAT. AT TIMES ITS SO HOT THAT I CAN BARELY TOUCH MY GAS CAP WITH IS LOCATED UNDER THE SEAT. THERE HAVE BEEN A FEW TIME THAT AFTER RIDING FOR A EXTENDED PERIOD AND STOPPING THE BIKE I'VE NOTICED THE SMELL OF GASOLINE. I'VE CHECKED FOR FUEL LEAKS AND FOUND NONE, AND CALLED THE DEALERSHIP TO COMPLAIN. THEY TOLD ME T... Read more
Incident date: Mar 29, 2013
EXCESS HEAT COMING FROM ENGINE COMPARTMENT CREATED HEAT BLISTERS ON RIGHT CALF. ALSO, AN INTERMITTENT FUEL SMELL THAT EMANATES FROM THE ENGINE COMPARTMENT. *TR
Incident date: Mar 29, 2013
EXCESS HEAT COMING FROM ENGINE COMPARTMENT CREATED HEAT BLISTERS ON RIGHT CALF. ALSO, AN INTERMITTENT FUEL SMELL THAT EMANATES FROM THE ENGINE COMPARTMENT. *TR
Incident date: Apr 3, 2014
HEAT UNDER THE SEAT IS TO HOT TO RIDE SAFETY. ALWAYS TRYING TO SHIFT AND OPEN LEGS TO TRY AND GET SOME RELIEF. HEAT COMING OFF THE RIGHT SIDE HAS ACTUALLY CAUSED A RED HEAT RASH ON MY RIGHT SHIN FROM MY ANKLE UPWARDS. WHEN REFUELING I AM SO SCARED THAT THE GAS IS GOING TO FLAME UP BECAUSE OF THE FUMES AND THE HEAT RADIATING FROM UNDER THE SEAT WHICH MUST BE LIFTED TO REFUEL. I HAVE TRIED PLACING A... Read more
Incident date: Apr 3, 2014
HEAT UNDER THE SEAT IS TO HOT TO RIDE SAFETY. ALWAYS TRYING TO SHIFT AND OPEN LEGS TO TRY AND GET SOME RELIEF. HEAT COMING OFF THE RIGHT SIDE HAS ACTUALLY CAUSED A RED HEAT RASH ON MY RIGHT SHIN FROM MY ANKLE UPWARDS. WHEN REFUELING I AM SO SCARED THAT THE GAS IS GOING TO FLAME UP BECAUSE OF THE FUMES AND THE HEAT RADIATING FROM UNDER THE SEAT WHICH MUST BE LIFTED TO REFUEL. I HAVE TRIED PLACING A... Read more
Incident date: Apr 3, 2014
HEAT UNDER THE SEAT IS TO HOT TO RIDE SAFETY. ALWAYS TRYING TO SHIFT AND OPEN LEGS TO TRY AND GET SOME RELIEF. HEAT COMING OFF THE RIGHT SIDE HAS ACTUALLY CAUSED A RED HEAT RASH ON MY RIGHT SHIN FROM MY ANKLE UPWARDS. WHEN REFUELING I AM SO SCARED THAT THE GAS IS GOING TO FLAME UP BECAUSE OF THE FUMES AND THE HEAT RADIATING FROM UNDER THE SEAT WHICH MUST BE LIFTED TO REFUEL. I HAVE TRIED PLACING A... Read more
Incident date: May 22, 2013
DURING THE SPRING, SUMMER, FALL = I.E.WARM / HOT DAYS / MONTHS THERE IS AN INCREDIBLE AMOUNT OF HEAT [ 100 + DEGREES] COMING FROM THE ENGINE COMPARTMENT. THIS MOTORCYCLE HAS THE FRONT , BOTH SIDES , AND REAR PANELS THAT ENCASE THE MOTORCYCLE. AIR COMES IN FROM THE FRONT THEN GOES AROUND THE ENGINE WITH NO PLACE FOR THE HOT AIR TO GO EXCEPT UP AND OUT WHICH HEATS UP THE SIDE PANELS AND UP THROUG... Read more
Incident date: Sep 4, 2014
I PURCHASED A 2013 CAN AM SPYDER IN JULY 2013. FROM THE FIRST DAY I PURCHASED THE VEHICLE I HAVE EXPERIENCED WHAT I CONSIDER A DANGEROUS AMOUNT OF HEAT RADIATING FROM THE ENGINE. ALSO, I CAN SMELL GAS FUMES AND I AM TOLD THAT IS BECAUSE THE GAS IS ACTUALLY BOILING DUE TO THE HEAT PROBLEM. I HAVE TRIED DIFFERENT FIXES RECOMMENDED BY OTHER OWNERS AND THEY DID REDUCE THE HEAT SOMEWHAT BUT IT ST... Read more
Incident date: Sep 4, 2014
I PURCHASED A 2013 CAN AM SPYDER IN JULY 2013. FROM THE FIRST DAY I PURCHASED THE VEHICLE I HAVE EXPERIENCED WHAT I CONSIDER A DANGEROUS AMOUNT OF HEAT RADIATING FROM THE ENGINE. ALSO, I CAN SMELL GAS FUMES AND I AM TOLD THAT IS BECAUSE THE GAS IS ACTUALLY BOILING DUE TO THE HEAT PROBLEM. I HAVE TRIED DIFFERENT FIXES RECOMMENDED BY OTHER OWNERS AND THEY DID REDUCE THE HEAT SOMEWHAT BUT IT ST... Read more
Incident date: Sep 4, 2014
I PURCHASED A 2013 CAN AM SPYDER IN JULY 2013. FROM THE FIRST DAY I PURCHASED THE VEHICLE I HAVE EXPERIENCED WHAT I CONSIDER A DANGEROUS AMOUNT OF HEAT RADIATING FROM THE ENGINE. ALSO, I CAN SMELL GAS FUMES AND I AM TOLD THAT IS BECAUSE THE GAS IS ACTUALLY BOILING DUE TO THE HEAT PROBLEM. I HAVE TRIED DIFFERENT FIXES RECOMMENDED BY OTHER OWNERS AND THEY DID REDUCE THE HEAT SOMEWHAT BUT IT ST... Read more
Incident date: Aug 1, 2012
OVERWHELMING FUEL SMELL AFTER RIDING ON WARM/HOT DAYS. AFTER RIDING IN WARMER WEATHER THERE IS A STRONG FUEL SMELL. THE SMELL WAS SO OVERWHELMING ONE DAY IN THE GARAGE MY WIFE THOUGHT I HAD DUMPED OR SPILLED FUEL IN THE GARAGE AS THE SMELL WAS EVEN COMING INTO THE HOUSE. THIS OBVIOUSLY SCARED MY WIFE AND DAUGHTER ( I JUST LEFT IN MY CAR TO GO TO WORK). I NORMALLY LEAVE THE SPYDER OUTSIDE TO COOL ... Read more
Incident date: Aug 7, 2013
2013 RT LIMITED 204 DEGREES HEAT OFF OF BIKE PANELS GAS IS BOILING IN GAS TANK NHTSA CHECK THE BIKE OUT SMELL OF GAS IN GARAGE AFTER RIDING MOTORCYCLE 3750 MILES. *TR
Incident date: Aug 7, 2013
2013 RT LIMITED 204 DEGREES HEAT OFF OF BIKE PANELS GAS IS BOILING IN GAS TANK NHTSA CHECK THE BIKE OUT SMELL OF GAS IN GARAGE AFTER RIDING MOTORCYCLE 3750 MILES. *TR
Incident date: May 30, 2014
FUEL WILL LEAK OUT OF EVAP CANISTER DUE TO HIGH HEAT CONDITION IN ENGINE COMPARTMENT. REAR AIR BAG LEAKS DOWN AND AFFECTS HANDLING, DEALER SAYS THEY ALL DO IT. *TR
Incident date: May 30, 2014
FUEL WILL LEAK OUT OF EVAP CANISTER DUE TO HIGH HEAT CONDITION IN ENGINE COMPARTMENT. REAR AIR BAG LEAKS DOWN AND AFFECTS HANDLING, DEALER SAYS THEY ALL DO IT. *TR
Incident date: May 30, 2014
FUEL WILL LEAK OUT OF EVAP CANISTER DUE TO HIGH HEAT CONDITION IN ENGINE COMPARTMENT. REAR AIR BAG LEAKS DOWN AND AFFECTS HANDLING, DEALER SAYS THEY ALL DO IT. *TR
Incident date: Aug 27, 2014
THIS IS MY 2ND REPORT, I RODE THE SPYDER AGAIN YESTERDAY AND I BURNED MY INNER THIGHS AND MY RIGHT CALF FROM THE EXTREME HEAT COMING FROM UNDER THE SEAT AND A VENT ON THE RIGHT SIDE. THE ENGINE TEMPERATURE IS NOT SHOWING IT RUNNING HOT. THERE IS A DESIGN FLAW THE BODY PLASTICS NOT ALLOWING PROPER VENTING FOR THE HEAT. THIS IS MY SECOND SPYDER, MY FIRST WAS A 2008 MODEL AND NEVER HAD PROBLEMS WI... Read more
1 injured
Incident date: Aug 14, 2013
WE PURCHASED OUR BIKE AUGUST OF 2013. WHEN WE PICKED IT UP WE DROVE IT FOR APPROXIMATELY 30 MILES AND STOPPED BECAUSE IT WAS SO HOT, WE CALLED THE DEALER AND TOLD THEM ABOUT IT BEING HOT. THEY ACTED AS IF IT WAS NORMAL. WE TOOK THE BIKE IN FOR THE RECALL THAT BRP HAD REQUESTED. THEY DID THE RECALL BUT THE HEAT ISSUE REMAINED. I ASKED THE DEALER TO CALL BRP AND SEE IF SOMETHING COULD BE DONE ABOUT ... Read more
Incident date: Aug 14, 2013
WE PURCHASED OUR BIKE AUGUST OF 2013. WHEN WE PICKED IT UP WE DROVE IT FOR APPROXIMATELY 30 MILES AND STOPPED BECAUSE IT WAS SO HOT, WE CALLED THE DEALER AND TOLD THEM ABOUT IT BEING HOT. THEY ACTED AS IF IT WAS NORMAL. WE TOOK THE BIKE IN FOR THE RECALL THAT BRP HAD REQUESTED. THEY DID THE RECALL BUT THE HEAT ISSUE REMAINED. I ASKED THE DEALER TO CALL BRP AND SEE IF SOMETHING COULD BE DONE ABOUT ... Read more
Incident date: Jan 1, 2014
I AM FILING A COMPLAINT REGARDING THE ONGOING HEAT PROBLEM WITH MY 2012 RS-SE5 AND THE LACK OF URGENCY WITH BRP IN ASSISTING AND FIXING MY MOTORCYCLE. I HAVE PROVIDED WRITTEN COMMUNICATION TO BRP SINCE JANUARY OF THIS YEAR REGARDING THE EXCESSIVE HEAT PROBLEM SINCE THE PURCHASE OF THIS SPYDER IN MAY OF 2013 AS A NEW VEHICLE FROM A DEALER IN SPRINGFIELD, MISSOURI. I WAS FINALLY ABLE TO OBTAIN A C... Read more
Incident date: Mar 3, 2014
THERE IS A TERRIBLE GAS SMELL WHEN I STOP AND WHEN I GET HOME FROM A RIDE I HAVE TO PARK THE SPYDER OUTSIDE SO THAT THE ENTIRE GARAGE DOESN'T SMELL LIKE GAS. ALSO, WHEN I'M RIDING I HAVE TO POSITION MY FEET JUST RIGHT ON THE RIGHT SIDE FLOORBOARD TO KEEP FROM GETTING MY FOOT OR ANKLE BURNED FROM THE HEAT BEING PUT OUT ON THAT SIDE. *TR