Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: Sep 25, 2014
THE BACKREST, WHICH HOLDS THE PASSENGER FROM FALLING OFF THE REAR OF THIS 3 WHEELED MOTORCYCLE, IS MANUFACTURED FROM MATERIALS NOT SUBSTANTIAL ENOUGH TO HANDLE THE STRESS PLACED UPON IT, AND HAS BROKEN ON ONE SIDE. IF THE REMAINING SIDE FAILS THE PASSENGER CAN BE THROUGH FROM THE VEHICLE. IT IS MY BELIEF THAT THIS PRODUCT IS ENGINEERED AND MANUFACTURED IN A MANOR IN WHICH SOMEONE WILL BE CATAST... Read more
Incident date: Sep 25, 2014
THE BACKREST, WHICH HOLDS THE PASSENGER FROM FALLING OFF THE REAR OF THIS 3 WHEELED MOTORCYCLE, IS MANUFACTURED FROM MATERIALS NOT SUBSTANTIAL ENOUGH TO HANDLE THE STRESS PLACED UPON IT, AND HAS BROKEN ON ONE SIDE. IF THE REMAINING SIDE FAILS THE PASSENGER CAN BE THROUGH FROM THE VEHICLE. IT IS MY BELIEF THAT THIS PRODUCT IS ENGINEERED AND MANUFACTURED IN A MANOR IN WHICH SOMEONE WILL BE CATAST... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED TO VIBRATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVE BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Incident date: Jul 21, 2014
ON MANY OCCASIONS MOSTLY DURING OUTSIDE AMBIENT TEMPERATURES OVER 75 DEGREES, AFTER THE ENGINE HAS WARMED UP TO OPERATING TEMPERATURE THE HEAT THAT COMES OUT FROM BETWEEN THE SEAT AREA AND THE STORAGE COMPARTMENT IS AT TIMES UNBEARABLE. MANY TIMES I'VE HAD TO EITHER SIT BACK ALMOST TO PASSENGER SITTING AREA OR KEEP STANDING UP ENOUGH TO INCREASE AIR FLOW. TO DATE I HAVE NOT MODIFIED THE BIKE AND H... Read more
Incident date: Mar 5, 2014
PURCHASED MY 2013 CAN-AM SPYDER ON 03/05/14, IN SPRINGFIELD, MI. MY HOME ADDRESS IS NEW IBERIA, LA. I DROVE THE BIKE BACK HOME. MY FIRST FUEL STOP I WAS OVERWHELMED BY THE STRONG SMELL OF GASOLINE AND I CAN SMELL GAS FUMES EVERY TIME I FUEL UP. AT EVERY FUELING I HAVE TO USE GLOVES OR A RAG TO PUT OVER THE GAS CAP TO UNSCREW IT BECAUSE IT IS SO HOT. THEN WHEN I TRY TO UNSCREW THE CAP IT JUS... Read more
1 injured
Incident date: Aug 9, 2014
THE BIKE GETS VERY HOT. I HAVE ALREADY HAD THE EXAUST WRAPPED BUT IT IS STILL VERY HOT TO RIDE. *TR
Incident date: Aug 15, 2013
600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID TH... Read more
Incident date: Aug 15, 2013
600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID TH... Read more
Incident date: Aug 15, 2013
600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID TH... Read more
Incident date: Jul 10, 2013
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALL... Read more
Incident date: Jul 10, 2013
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALL... Read more
Incident date: Jul 10, 2013
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALL... Read more
Incident date: Dec 3, 2012
AFTER A RIDE, VEHICLE EMITS STRONG GASOLINE ODOR WHICH FILLS GARAGE AREA AND, AT TIMES, PERMEATES INTO THE LIVING AREA. NEED TO ALLOW TO COOL DOWN IN DRIVEWAY BEFORE BRINGING INTO THE GARAGE TO LESSEN THE FUEL ODOR. *TR
Incident date: Dec 3, 2012
AFTER A RIDE, VEHICLE EMITS STRONG GASOLINE ODOR WHICH FILLS GARAGE AREA AND, AT TIMES, PERMEATES INTO THE LIVING AREA. NEED TO ALLOW TO COOL DOWN IN DRIVEWAY BEFORE BRINGING INTO THE GARAGE TO LESSEN THE FUEL ODOR. *TR
Incident date: Oct 28, 2014
HAVE OWNED RT LIMITED FOR LESS THAN ONE YEAR WITH HEAT ISSUES. WHILE RETURNING FROM EVENT IN NORTH CAROLINA BIKE RAN FINE IN THE COOLER TEMPERATURES. AS SOON AS RETURNED TO THE SOUTH, ENGINE BEGAN TO RUN HOT AND CHECK ENGINE LIGHT ON AND OFF AS WELL AS BIKE CHUGGING AND RUNNING ROUGHLY. BIKE SHUTTING DOWN AND HAD TO LET COOL OFF BEFORE WOULD RESTART. HAVE HAD EXTREME HEAT ISSUES SINCE PURCHASING ... Read more
Incident date: Oct 28, 2014
HAVE OWNED RT LIMITED FOR LESS THAN ONE YEAR WITH HEAT ISSUES. WHILE RETURNING FROM EVENT IN NORTH CAROLINA BIKE RAN FINE IN THE COOLER TEMPERATURES. AS SOON AS RETURNED TO THE SOUTH, ENGINE BEGAN TO RUN HOT AND CHECK ENGINE LIGHT ON AND OFF AS WELL AS BIKE CHUGGING AND RUNNING ROUGHLY. BIKE SHUTTING DOWN AND HAD TO LET COOL OFF BEFORE WOULD RESTART. HAVE HAD EXTREME HEAT ISSUES SINCE PURCHASING ... Read more
Incident date: Aug 31, 2010
MAIN SHAFT BEARINGS FAILED AT 24,000 MILES CAN AM TECHNICAL ADVISORIES HAVE DECREASED ATTENTION ON MAIN DRIVE BELT TWICE. MONTHS DELAY ON REPLACEMENT PARTS MAKES ME THINK A LOT OF THESE ARE FAILING. UNABLE TO GET ADEQUATE EXPLANATION FROM CUSTOMER SERVICE OUT OF CANADA. *TR
Incident date: Oct 1, 2014
VEHICLE HAS EXHIBITED EXCESSIVE GAS FUMES AND LIQUID CONDENSATION FROM FUEL TANK VENT SINCE NEW. THIS CREATES A FLAMMABILITY HAZARD. PROXIMITY OF EXHAUST PIPES TO FUEL TANK CAUSES BOILING INSIDE THE TANK THAT CAN BE SMELLED, SEEN, AND HEARD. PROXIMITY OF CATALYTIC CONVERTER TO UNDERSIDE OF TANK CONTRIBUTES TO THE ROOT CAUSE. PROBLEM IS ESPECIALLY EVIDENT AFTER PROLONGED RIDING AS COMPONENTS UNDER ... Read more
Incident date: Aug 10, 2012
STRONG STENCHING GAS SMELL- FUMES. A LOT OF HEAT ASSOCIATIONS. *TR
Incident date: Nov 2, 2013
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Incident date: Nov 2, 2013
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Incident date: Nov 2, 2013
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Incident date: Sep 13, 2013
SPYDER RT EMITS GASOLINE FUMES FROM EVAPORATIVE EMISSION CONTROL SYSTEM VENT HOSE. FUMES ARE EVIDENT WHEN BIKE IS SHUT DOWN. IN HOT WEATHER IT IS NOTICEABLE EVEN WHEN SITTING STILL AT A STOP LIGHT OR STUCK IN TRAFFIC. FUMES OFTEN CONDENSE AROUND THE BOTTOM LIP OF THE VENT HOSE WHEN THEY HIT THE COLDER AIR. THE CONDENSATE COLLECTS AROUND THE LIP AND EVENTUALLY DRIPS OFF. THE MILEAGE AND DATE N... Read more
Incident date: Jun 1, 2013
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WI... Read more
Incident date: Jun 1, 2013
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WI... Read more
Incident date: Jun 1, 2013
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WI... Read more
Incident date: May 11, 2012
FUEL IN TANK BOILS. SPYDER CONSTANTLY SMELLS OF LEAKING FUEL WHILE RIDDING. FUEL DRIPS, MORE OFTEN THAN NOT, WHEN PARKED. BOTH DURING AND AFTER A RIDE. THE COMPLETE EMISSIONS SYSTEM WAS REPLACED(UNDER WARRANTY) AND ALL OF THE PREVIOUSLY MENTIONED PROBLEMS RETURNED WITHIN A HUNDRED MILES OR SO. ENGINE COMPARTMENT HEAT IS SO HIGH IT CAUSED PREMATURE DEGRADING OF FUEL LINES. WHICH RESULTED IN MULTIP... Read more
Incident date: May 11, 2012
FUEL IN TANK BOILS. SPYDER CONSTANTLY SMELLS OF LEAKING FUEL WHILE RIDDING. FUEL DRIPS, MORE OFTEN THAN NOT, WHEN PARKED. BOTH DURING AND AFTER A RIDE. THE COMPLETE EMISSIONS SYSTEM WAS REPLACED(UNDER WARRANTY) AND ALL OF THE PREVIOUSLY MENTIONED PROBLEMS RETURNED WITHIN A HUNDRED MILES OR SO. ENGINE COMPARTMENT HEAT IS SO HIGH IT CAUSED PREMATURE DEGRADING OF FUEL LINES. WHICH RESULTED IN MULTIP... Read more
Incident date: Aug 9, 2011
AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Aug 9, 2011
AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Jul 19, 2014
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, ... Read more
Incident date: Jul 19, 2014
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, ... Read more
Incident date: Jul 19, 2014
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, ... Read more
Incident date: Aug 5, 2011
1. AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. 2. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Aug 5, 2011
1. AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. 2. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Oct 24, 2014
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEA... Read more
Incident date: Oct 24, 2014
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEA... Read more
Incident date: Oct 24, 2014
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEA... Read more
Incident date: Jun 14, 2014
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT... Read more
Incident date: Jun 14, 2014
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT... Read more
Incident date: Jun 14, 2014
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT... Read more
Incident date: Oct 27, 2014
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR IS... Read more
Incident date: Oct 27, 2014
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR IS... Read more
Incident date: Oct 27, 2014
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR IS... Read more
Incident date: Aug 23, 2013
I PURCHASED A CAN AM SPYDER RT 2013 ON AUGUST 23, 2013. FROM DAY ONE I'VE HAD EXCESSIVE FUEL SMELLS AFTER RIDES,ALSO GAS BOILING IN FUEL TANK AFTER RIDES. YOU CAN ACTUALLY HEAR AND SEE THE GAS BOILING IN THE TANK. THERE IS EXCESSIVE HEAT COMING OUT FROM AROUND THE GLOVE BOX AREA AND ALSO AROUND THE PASSENGER RIGHT FOOT REST. NEEDLESS TO SAY ALL THIS HEAT MAKES FOR AN EXTREMELY UNCOMFORTABLE RIDE. ... Read more
Incident date: Oct 28, 2014
I HAVE A SPYDER RT 2012 WITH GAS FUMES WHEN PARKED AND HEAT COMING FROM UNDER MY SEAT, MY BIKE HAS 35000 MILES, I HAVE HAD THIS PROBLEM FROM THE FIRST DAY. *TR
Incident date: Oct 28, 2014
I HAVE A SPYDER RT 2012 WITH GAS FUMES WHEN PARKED AND HEAT COMING FROM UNDER MY SEAT, MY BIKE HAS 35000 MILES, I HAVE HAD THIS PROBLEM FROM THE FIRST DAY. *TR
Incident date: Mar 10, 2014
VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR
Incident date: Mar 10, 2014
VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR
Incident date: Sep 12, 2014
THIS IS MY THIRD COMPLAINT REGARDING THIS VEHICLE. IN ADDITION TO THE SEVERE HEAT AND GASOLINE ODOR PROBLEMS WHICH I DESCRIBED IN EARLIER COMPLAINTS, THE VEHICLE HAS BECOME VERY HARD TO START WHEN THE ENGINE IS WARM. NORMAL IDLE RPM IS 1,300 TO 1,400. WHEN THIS CONDITION OCCURS - AS IT HAS ON MULTIPLE OCCASIONS - THE RPM DOES NOT EXCEED 500, AND THERE IS LIMITED THROTTLE RESPONSE. THE ENGINE STALL... Read more