Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 929 complaints for CAN-AM
Incident date: Nov 2, 2013
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Incident date: Nov 2, 2013
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Incident date: Nov 2, 2013
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Incident date: Sep 13, 2013
SPYDER RT EMITS GASOLINE FUMES FROM EVAPORATIVE EMISSION CONTROL SYSTEM VENT HOSE. FUMES ARE EVIDENT WHEN BIKE IS SHUT DOWN. IN HOT WEATHER IT IS NOTICEABLE EVEN WHEN SITTING STILL AT A STOP LIGHT OR STUCK IN TRAFFIC. FUMES OFTEN CONDENSE AROUND THE BOTTOM LIP OF THE VENT HOSE WHEN THEY HIT THE COLDER AIR. THE CONDENSATE COLLECTS AROUND THE LIP AND EVENTUALLY DRIPS OFF. THE MILEAGE AND DATE N... Read more
Incident date: Jun 1, 2013
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WI... Read more
Incident date: Jun 1, 2013
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WI... Read more
Incident date: Jun 1, 2013
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WI... Read more
Incident date: May 11, 2012
FUEL IN TANK BOILS. SPYDER CONSTANTLY SMELLS OF LEAKING FUEL WHILE RIDDING. FUEL DRIPS, MORE OFTEN THAN NOT, WHEN PARKED. BOTH DURING AND AFTER A RIDE. THE COMPLETE EMISSIONS SYSTEM WAS REPLACED(UNDER WARRANTY) AND ALL OF THE PREVIOUSLY MENTIONED PROBLEMS RETURNED WITHIN A HUNDRED MILES OR SO. ENGINE COMPARTMENT HEAT IS SO HIGH IT CAUSED PREMATURE DEGRADING OF FUEL LINES. WHICH RESULTED IN MULTIP... Read more
Incident date: May 11, 2012
FUEL IN TANK BOILS. SPYDER CONSTANTLY SMELLS OF LEAKING FUEL WHILE RIDDING. FUEL DRIPS, MORE OFTEN THAN NOT, WHEN PARKED. BOTH DURING AND AFTER A RIDE. THE COMPLETE EMISSIONS SYSTEM WAS REPLACED(UNDER WARRANTY) AND ALL OF THE PREVIOUSLY MENTIONED PROBLEMS RETURNED WITHIN A HUNDRED MILES OR SO. ENGINE COMPARTMENT HEAT IS SO HIGH IT CAUSED PREMATURE DEGRADING OF FUEL LINES. WHICH RESULTED IN MULTIP... Read more
Incident date: Aug 9, 2011
AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Aug 9, 2011
AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Jul 19, 2014
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, ... Read more
Incident date: Jul 19, 2014
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, ... Read more
Incident date: Jul 19, 2014
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, ... Read more
Incident date: Aug 5, 2011
1. AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. 2. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Aug 5, 2011
1. AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. 2. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
1 injured
Incident date: Oct 24, 2014
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEA... Read more
Incident date: Oct 24, 2014
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEA... Read more
Incident date: Oct 24, 2014
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEA... Read more
Incident date: Jun 14, 2014
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT... Read more
Incident date: Jun 14, 2014
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT... Read more
Incident date: Jun 14, 2014
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT... Read more
Incident date: Oct 27, 2014
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR IS... Read more
Incident date: Oct 27, 2014
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR IS... Read more
Incident date: Oct 27, 2014
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR IS... Read more
Incident date: Aug 23, 2013
I PURCHASED A CAN AM SPYDER RT 2013 ON AUGUST 23, 2013. FROM DAY ONE I'VE HAD EXCESSIVE FUEL SMELLS AFTER RIDES,ALSO GAS BOILING IN FUEL TANK AFTER RIDES. YOU CAN ACTUALLY HEAR AND SEE THE GAS BOILING IN THE TANK. THERE IS EXCESSIVE HEAT COMING OUT FROM AROUND THE GLOVE BOX AREA AND ALSO AROUND THE PASSENGER RIGHT FOOT REST. NEEDLESS TO SAY ALL THIS HEAT MAKES FOR AN EXTREMELY UNCOMFORTABLE RIDE. ... Read more
Incident date: Oct 28, 2014
I HAVE A SPYDER RT 2012 WITH GAS FUMES WHEN PARKED AND HEAT COMING FROM UNDER MY SEAT, MY BIKE HAS 35000 MILES, I HAVE HAD THIS PROBLEM FROM THE FIRST DAY. *TR
Incident date: Oct 28, 2014
I HAVE A SPYDER RT 2012 WITH GAS FUMES WHEN PARKED AND HEAT COMING FROM UNDER MY SEAT, MY BIKE HAS 35000 MILES, I HAVE HAD THIS PROBLEM FROM THE FIRST DAY. *TR
Incident date: Mar 10, 2014
VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR
Incident date: Mar 10, 2014
VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR
Incident date: Sep 12, 2014
THIS IS MY THIRD COMPLAINT REGARDING THIS VEHICLE. IN ADDITION TO THE SEVERE HEAT AND GASOLINE ODOR PROBLEMS WHICH I DESCRIBED IN EARLIER COMPLAINTS, THE VEHICLE HAS BECOME VERY HARD TO START WHEN THE ENGINE IS WARM. NORMAL IDLE RPM IS 1,300 TO 1,400. WHEN THIS CONDITION OCCURS - AS IT HAS ON MULTIPLE OCCASIONS - THE RPM DOES NOT EXCEED 500, AND THERE IS LIMITED THROTTLE RESPONSE. THE ENGINE STALL... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 14, 2013
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LA... Read more
Incident date: Oct 25, 2013
DURING A TRIP IN SEPTEMBER OF 2013 TO UPSTATE NY, THE BIKE STARTED TO GIVE OFF A STRONG SMELL OF GAS & MELTING PLASTIC. THE BIKE WENT INTO LIMP MODE SO I PULLED INTO A NEAR BY GAS STATION IN ORDER TO GET OFF THE ROAD. I LET THE BIKE SIT FOR ABOUT 15 TO 20 MINUTES SO IT WOULD RESET. WHEN I STARTED THE BIKE UP AGAIN IN REMAINED IN LIMP MODE. I CONTACTED THE NEAREST LOCAL DEALER AND RODE THE BIKE... Read more
Incident date: May 4, 2014
WENT FOR A RIDE HAD FUEL SMELL WHEN STOP AT LIGHT ,TOOK A BREAK AT FAST FOOD PLACE AND SMELLED FUEL AGAIN LOOK ON DRIVEWAY SAW FUEL VAPORS , WENT HOME PARKS IN GARAGE ,LATER SMELLED FUEL, HAD TO OPEN DOORS AND WINDOWS TO LET THE SMELL OUT , THIS HAPPEN SEVERAL TIMES ,WENT TO DEALER TO FIND OUT WATT GOING ON WITH THE SPYDER THEY WORK ON IT 3 -4 TIMES . THIS BIN GOING BACK TO DEALER ALL SUMMER LON... Read more
Incident date: May 4, 2014
WENT FOR A RIDE HAD FUEL SMELL WHEN STOP AT LIGHT ,TOOK A BREAK AT FAST FOOD PLACE AND SMELLED FUEL AGAIN LOOK ON DRIVEWAY SAW FUEL VAPORS , WENT HOME PARKS IN GARAGE ,LATER SMELLED FUEL, HAD TO OPEN DOORS AND WINDOWS TO LET THE SMELL OUT , THIS HAPPEN SEVERAL TIMES ,WENT TO DEALER TO FIND OUT WATT GOING ON WITH THE SPYDER THEY WORK ON IT 3 -4 TIMES . THIS BIN GOING BACK TO DEALER ALL SUMMER LON... Read more
Incident date: Aug 21, 2014
I PURCHASED THIS WHEN THERE WAS A LARGE REBATE FOR BUYING THE 2013 SPYDERS. I HAVE BEEN PLAGUED WITH A HOT SEAT AND RIGHT FOOT SINCE THE BEGINNING. I WIND UP HAVING TO MOVE MY RIGHT FOOT TO THE REAR PASSENGER FLOOR BOARD TO ESCAPE THE HEAT AND THERE ARE TIMES WHERE MY INNER THIGHS ARE BURNED WHERE THE HEAT IS COMING UP AROUND THE SEAT. I FOUND OUT THAT THERE WAS A RECALL ON THIS BIKE AND WILL BE H... Read more
Incident date: Aug 21, 2014
I PURCHASED THIS WHEN THERE WAS A LARGE REBATE FOR BUYING THE 2013 SPYDERS. I HAVE BEEN PLAGUED WITH A HOT SEAT AND RIGHT FOOT SINCE THE BEGINNING. I WIND UP HAVING TO MOVE MY RIGHT FOOT TO THE REAR PASSENGER FLOOR BOARD TO ESCAPE THE HEAT AND THERE ARE TIMES WHERE MY INNER THIGHS ARE BURNED WHERE THE HEAT IS COMING UP AROUND THE SEAT. I FOUND OUT THAT THERE WAS A RECALL ON THIS BIKE AND WILL BE H... Read more
Incident date: Apr 1, 2014
PURCHASED DEMO THE END OF SEPTEMBER 2013. LIMITED RIDING BEFORE PUT AWAY FOR THE WINTER. STARTING IN THE SPRING I STARTED NOTICING A STRONG GASOLINE SMELL AND EXTREME EXCESSIVE HEAT. FUEL CAP IS EXTREMELY HOT AND GAS IS BOILING WHICH MAKE FILLING HARD AS NOZZLE KEEPS SHUTTING OFF. THIS IS OCCURRING IN AMBIENT TEMPERATURES AS LOW 53 DEGREES. THE RECALL AND ALL SERVICE BULLETINS HAVE BEEN COMPLET... Read more
Incident date: Aug 15, 2014
AFTER RIDING OUR SPYDER, A VERY STRONG SMELL OF FUEL IS PRESENT. THE SMELL IS SO BAD THAT I AM AFRAID TO CLOSE THE GARAGE DOOR FOR MORE THAN AN HOUR AFTER PARKING. I HAVE TO USE A FAN TO VENT THE GARAGE. I AM AFRAID OF FIRE IF I WERE TO PARK AND CLOSE THE SPYDER INSIDE. *TR
Incident date: Sep 2, 2013
VEHICLE HAS EXCESSIVE HEAT UNDER LEFT SIDE BODY PANELS AND VERY STRONG ODOR OF GASOLINE FUMES. *TR
Incident date: Sep 2, 2013
VEHICLE HAS EXCESSIVE HEAT UNDER LEFT SIDE BODY PANELS AND VERY STRONG ODOR OF GASOLINE FUMES. *TR
Incident date: Sep 2, 2013
VERY STRONG GASOLINE ODOR. *TR
Incident date: Sep 13, 2013
I WAS TRAVELING IN STOP AND GO TRAFFIC WHEN THE SPYDER STARTED PRODUCING EXCESS HEAT FROM UNDER THE MACHINE AND AROUND THE GAS TANK. I STOPPED AT A GAS STATION TO FILL THE TANK AS IT HAD ABOUT AN 1/8 OF A TANK. THE GAS CAP WAS SO HOT IT COULDN'T BE TOUCHED FOR TEN MINUTES. YOU COULD HEAR THE GAS BOILING IN THE TANK. UPON GETTING THE CAP OFF, IT TOOK SEVERAL MINUTES TO PUMP GAS INTO THE TANK AS THE... Read more
Incident date: May 12, 2012
I REFUELED MY MOTORCYCLE, AS I WAS LEAVING I NOTICED MY LEGS GET HOT. I DID NOT PAY IT MUCH MIND UNTIL THERE WAS AN ABSURD AMOUNT OF PAIN THEN I LOOKED DOWN AND I SEEN THAT MY MOTORCYCLE WAS ON FIRE. I THEN PULLED OVER AND CALLED 911 FOR ASSISTANCE AND BE TRANSPORTED TO THE HOSPITAL TO GET TREATED FOR MY BURNS. MY MOTORCYCLE WAS DESTROYED. THE ELECTRONICS WERE FRIED, THE PLASTICS WERE MELTED AND I... Read more
Fire
1 injured
Incident date: May 12, 2012
I REFUELED MY MOTORCYCLE, AS I WAS LEAVING I NOTICED MY LEGS GET HOT. I DID NOT PAY IT MUCH MIND UNTIL THERE WAS AN ABSURD AMOUNT OF PAIN THEN I LOOKED DOWN AND I SEEN THAT MY MOTORCYCLE WAS ON FIRE. I THEN PULLED OVER AND CALLED 911 FOR ASSISTANCE AND BE TRANSPORTED TO THE HOSPITAL TO GET TREATED FOR MY BURNS. MY MOTORCYCLE WAS DESTROYED. THE ELECTRONICS WERE FRIED, THE PLASTICS WERE MELTED AND I... Read more
Fire
1 injured
Incident date: Sep 13, 2014
I PURCHASED MY CAN-AM SPYDER IN AUGUST OF 2013. THE RECALL FOR THE HEAT ISSUES WAS COMPLETED IN SEPTEMBER OF 2013 BY MY DEALER. OVER THE LAST YEAR I HAVE HAD INCIDENTS OF A GAS SMELL, SOMETIMES VERY STRONG, AND HEAT FROM THE ENGINE AREA. RECENTLY, A BURNING PLASTIC SMELL HAS BEEN OCCURRING. IT IS NOTICED AT DIFFERENT SPEEDS. FIRST INCIDENT WAS AROUND 40 MILES PER HOUR ON A 2 LANE ROAD, NEXT T... Read more