Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 948 complaints for CAN-AM
Incident date: Jun 21, 2015
TL* THE CONTACT OWNS A 2011 CAN-AM SPYDER RT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED STRONG FUEL FUMES AROUND THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE ABS AND THE EBD DEFAULT WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE ... Read more
Fire
Incident date: Jun 21, 2015
TL* THE CONTACT OWNS A 2011 CAN-AM SPYDER RT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED STRONG FUEL FUMES AROUND THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE ABS AND THE EBD DEFAULT WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE ... Read more
Fire
Incident date: Feb 26, 2015
I RECEIVED A RECALL NOTICE ABOUT THE ELEVATED TEMPERATURE IN THE ENGINE COMPARTMENT ON FEBRUARY 26, 2015. IN THE SAFETY RECALL NOTICE I WAS ADVISED TO CONTACT BRP DEALERSHIP, WHICH I DID IMMEDIATELY. I WAS TOLD THE PART WAS ON BACK ORDER AND TO CALL BACK IN APRIL I CONTACTED THEM AGAIN IN APRIL, WAS TOLD THE STATES WITH THE HOTTEST TEMPERATURE WAS FIRST CALL BACK IN A MONTH. I CALL IN MAY, WAS... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE); HOWEVER, THE MANUFACTURER'S REMEDY WAS INCOMPLETE. THE MANUFACTURER STATED THAT THEY WOULD BE REPLACING THE BODY PANEL WITH NEW IMPROVED BODY PANELS AND AN UPGRADED FUEL SYSTEM KIT. THE CONTACT RECEIVED TEMPLATES TO USE TO CUT OUT PIECES OF THE BODY PANEL. THE MANUFACTURER ... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE); HOWEVER, THE MANUFACTURER'S REMEDY WAS INCOMPLETE. THE MANUFACTURER STATED THAT THEY WOULD BE REPLACING THE BODY PANEL WITH NEW IMPROVED BODY PANELS AND AN UPGRADED FUEL SYSTEM KIT. THE CONTACT RECEIVED TEMPLATES TO USE TO CUT OUT PIECES OF THE BODY PANEL. THE MANUFACTURER ... Read more
Incident date: Jun 6, 2015
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 55 MPH, THE HEAT EMITTING FROM THE TOP OF THE VEHICLE MEASURED 169 DEGREES FAHRENHEIT. IN ADDITION, THE CONTACT HAD TO CONTINUOUSLY STEER THE VEHICLE IN ORDER TO KEEP IT IN POSITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE). THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT D... Read more
Incident date: Jun 6, 2015
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 55 MPH, THE HEAT EMITTING FROM THE TOP OF THE VEHICLE MEASURED 169 DEGREES FAHRENHEIT. IN ADDITION, THE CONTACT HAD TO CONTINUOUSLY STEER THE VEHICLE IN ORDER TO KEEP IT IN POSITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE). THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT D... Read more
Incident date: Jul 23, 2012
I PURCHASED THIS SPYDER ON 6/25/2012 AND I HAVE EXPERIENCED A PROBLEM ALL THE TIME I HAVE OWNED THIS MOTORCYCLE. IF I PARK IT IN THE GARAGE THE FUMES ARE HORRIBLE AND I HAVE TO VENTILATE THE GARAGE FOR A WHILE. I HAVE DISCUSSED IT WITH THE DEALERSHIP SINCE MY FIRST SERVICE WHICH WAS 7/23/2012 AND I WAS TOLD THE CANISTER THAT TAKES THE FUMES OFF THE CARBURETOR FILLS WITH FUEL AND BECAUSE I DON'T ... Read more
Incident date: May 30, 2015
WHILE RIDING MY CAN AM SPYDER FOR APPROXIMATELY 30 MINUTES, I WAS STOPPED AT A RED LIGHT FOR OVER A MINUTE. I THEN BEGAN TO FEEL EXCESSIVE HEAT FROM THE RIGHT SIDE OF THE BIKE, WHERE MY LOWER THIGH AND KNEE TOUCHES THE PANEL OF THE BIKE. I ALSO BEGAN TO SMELL A STRONG ODOR OF BURNING PLASTIC (SORT OF LIKE WHEN A RESISTER OR COMPUTER CHIP GETS FRIED). I IMMEDIATELY DROVE HOME WHERE I CHECKED THE BI... Read more
1 injured
Incident date: May 30, 2015
WHILE RIDING MY CAN AM SPYDER FOR APPROXIMATELY 30 MINUTES, I WAS STOPPED AT A RED LIGHT FOR OVER A MINUTE. I THEN BEGAN TO FEEL EXCESSIVE HEAT FROM THE RIGHT SIDE OF THE BIKE, WHERE MY LOWER THIGH AND KNEE TOUCHES THE PANEL OF THE BIKE. I ALSO BEGAN TO SMELL A STRONG ODOR OF BURNING PLASTIC (SORT OF LIKE WHEN A RESISTER OR COMPUTER CHIP GETS FRIED). I IMMEDIATELY DROVE HOME WHERE I CHECKED THE BI... Read more
1 injured
Incident date: May 12, 2015
TL* THE CONTACT OWNS A 2010 CAN-AM ROADSTER SPYDER RTSM5. WHILE DRIVING APPROXIMATELY 30 MPH, THE DYNAMIC POWER STEERING AND LIMP HOME MODE WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V162000 (STEERING). THE FAILURE MILEAGE WAS 14,000.
Incident date: May 27, 2015
WE HAVE BEEN WAITING FOR A RECALL FIX THAT WAS INFORMED BY BRP WOULD BE IN MAY 2015. THROUGH SOCIAL MEDIA WE WERE TOLD BY BRPCARE THAT THE FIX WAS READY AND SUPPLIED PICTURES. WE HAVE SCHEDULED THE WORK BUT AM NOT HAPPY WITH THE FIX AS IT CHANGES THE APPEARANCE OF THE VEHICLE. WHEN I CALLED NHTSA I WAS INFORMED THAT SHE COULD NOT FIND ANY INFORMATION THAT THIS FIX WAS APPROVED. *TR
Incident date: May 27, 2015
WE HAVE BEEN WAITING FOR A RECALL FIX THAT WAS INFORMED BY BRP WOULD BE IN MAY 2015. THROUGH SOCIAL MEDIA WE WERE TOLD BY BRPCARE THAT THE FIX WAS READY AND SUPPLIED PICTURES. WE HAVE SCHEDULED THE WORK BUT AM NOT HAPPY WITH THE FIX AS IT CHANGES THE APPEARANCE OF THE VEHICLE. WHEN I CALLED NHTSA I WAS INFORMED THAT SHE COULD NOT FIND ANY INFORMATION THAT THIS FIX WAS APPROVED. *TR
Incident date: Feb 5, 2015
WE ARE PAYING FOR A MOTORCYCLE WE CANNOT RIDE DUE TO A RECALL AND NO ONE CAN SEEM TO TELL US WHEN IT WILL BE FIXED. RECALL LETTER STATES IT WILL BE RESOLVED BY MAY OF 2015 - 2 DAYS LEFT IN MAY AND STILL NOT NOTIFIED OF HOW IT WILL BE FIXED - WE CANNOT RIDE THIS VEHICLE AS IT COULD CATCH ON FIRE - WE LIVE IN FLORIDA WHERE TEMPERATURES ARE EXTREMELY HOT - CONSEQUENTLY, WE HAVE NOT BEEN ABLE TO RIDE... Read more
Incident date: Dec 15, 2010
THE DYNAMIC POWER STEERING UNIT WAS RECALLED AND REPLACED ON 12-15-2010. WHEN A CHECK ENGINE LIGHT CAME ON, I TOOK IT IN TO RIDE NOW POWER SPORTS PHOENIX 17202 N. CAVE CREEK RD. PHOENIX, AZ. 85032. IT ALSO FLASHED ON THE DASH THAT THE DPS UNIT NEEDED CHECKED. ON 6-3-2014 THE MILEAGE ON THE UNIT WAS 12,000. THE DEALER NOTIFIED BRP THAT THIS HAD OCCURRED, CLAIM # 313909. BRP MANAGEMENT SAID THE CA... Read more
Incident date: Dec 15, 2010
THE DYNAMIC POWER STEERING UNIT WAS RECALLED AND REPLACED ON 12-15-2010. WHEN A CHECK ENGINE LIGHT CAME ON, I TOOK IT IN TO RIDE NOW POWER SPORTS PHOENIX 17202 N. CAVE CREEK RD. PHOENIX, AZ. 85032. IT ALSO FLASHED ON THE DASH THAT THE DPS UNIT NEEDED CHECKED. ON 6-3-2014 THE MILEAGE ON THE UNIT WAS 12,000. THE DEALER NOTIFIED BRP THAT THIS HAD OCCURRED, CLAIM # 313909. BRP MANAGEMENT SAID THE CA... Read more
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. UPON STARTING UP THE MOTORCYCLE, A FAILURE OCCURED IN WHICH THE THE AIR BAG FOR THE SUSPENSION OVER INFLATED. THE CONTACT STATED THAT THE POSITION SENSOR FAILED CAUSING THE AIR BAG TO FILL TO CAPACITY WITHOUT WARNING AND OTHER COMPONENTS FAILED ASSOCIATED WITH THE SUSPENSION. THE MOTORCYCLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT IF THE MA... Read more
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. UPON STARTING UP THE MOTORCYCLE, A FAILURE OCCURED IN WHICH THE THE AIR BAG FOR THE SUSPENSION OVER INFLATED. THE CONTACT STATED THAT THE POSITION SENSOR FAILED CAUSING THE AIR BAG TO FILL TO CAPACITY WITHOUT WARNING AND OTHER COMPONENTS FAILED ASSOCIATED WITH THE SUSPENSION. THE MOTORCYCLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT IF THE MA... Read more
Incident date: May 4, 2015
EXCESS HEAT BUILD UP, THE ENGINE DOES NO OVER HEAT HOW EVER THE EXTREME HEAT IS EXPERIENCED UNDER THE SEAT. THE GAS TANK GETS HOT TO THE POINT THAT THE GAS CAN BE HEARD BOILING, GAS CAP SO HOT ONE HAS TO USE GLOVES TO REMOVE FOR FILLING. STRONG GAS ODOR AFTER RIDING AND WHEN PARKING. MUST LEAVE THE UNIT OUTSIDE UNTIL IT COOLS OFF DUE FEAR OF FIRE IN THE GARAGE. THERE HAS BEEN A RECALL FOR THIS PR... Read more
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 15 MPH, THE MOTORCYCLE BEGAN TO OVERHEAT AND STALLED WITHOUT WARNING. THE MOTORCYCLE WAS ABLE TO RESTART HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE CONTACT WAS DRIVING TO SLOW WHICH CAUSED THE MOTORCYCLE TO OVERHEAT. THE COMPUTER WAS REPROGRAMME... Read more
Incident date: Apr 11, 2015
WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN ... Read more
Fire
Incident date: Apr 11, 2015
WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN ... Read more
Fire
Incident date: Apr 11, 2015
WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN ... Read more
Fire
Incident date: Apr 21, 2015
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILA... Read more
Incident date: Apr 1, 2015
2013 CAN AM SPYDER RT. CONSUMER WRITES IN REGARDS TO RECALL RECEIVED REGARDING ELEVATED TEMPERATURE IN THE ENGINE COMPARTMENT. *SMD THE CONSUMER IS CURRENTLY WAITING FOR THE BIKE TO BE REPAIRED. *JB UPDATED 12/17/15 *JB
Incident date: Mar 26, 2015
ON 26 MARCH 2015 I RODE HOME AFTER WORK OF APPROXIMATELY 30 MILES. THE OUTSIDE AIR TEMPERATURE THIS DAY WAS APPROXIMATELY 85 DEGREES AS A HIGH THAT DAY. UPON ARRIVING HOME, I LEFT MY 2013 CAN AM SPYDER RT SE-5 OUT SIDE THE GARAGE AS DIRECTED BY THE INTERIM RECALL NOTICE. I GOT OFF MY SPYDER AND NOTICED A STRANGE SOUND COMING FROM UNDER THE SEAT. I REMOVED MY HELMET AND LIFTED THE SEAT. THE SO... Read more
Incident date: Mar 16, 2015
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE UNTIL MID MAY 2015. THIS WAS AN UNREASONABLE TIMEFRAME BECAUSE THE DEALER AND THE MANUFACTURER HAD NO INTERIM REPAIR TO APPROVE FOR THE AUTHORIZED DEALER. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PART WOULD BECOME AVAIL... Read more
Incident date: Mar 27, 2015
TL*THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A BURNING FUEL ODOR AS WELL AS EXCESSIVE HEAT COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMP... Read more
Fire
Incident date: Mar 27, 2015
TL*THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A BURNING FUEL ODOR AS WELL AS EXCESSIVE HEAT COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMP... Read more
Fire
Incident date: Sep 29, 2014
TO BRP CAN AM SPYDER 2013 CAN AM SPYDER RT LIMITED 9-29-2014 I HAVE A BRAND NEW CAN AM SPYDER RT LIMITED STOPPED ON ME 2 TIMES IN FIRST GEAR WITH 120 MILES. NEXT THIS BIKE STOPPED ON ME AGAIN 11 TIMES OVER THE WEEKEND. THIS BIKE SHUTS OFF AT EVERY LIGHT I STOP AT. WHICH IS DANGEROUS. I WAS ALMOST REAR ENDED AT LEAST 2 TIMES .. I TOLD MY SALESMAN THAT I HAVE A STRONG GAS SMELL IN MY GARAGE .I... Read more
Incident date: Sep 29, 2014
TO BRP CAN AM SPYDER 2013 CAN AM SPYDER RT LIMITED 9-29-2014 I HAVE A BRAND NEW CAN AM SPYDER RT LIMITED STOPPED ON ME 2 TIMES IN FIRST GEAR WITH 120 MILES. NEXT THIS BIKE STOPPED ON ME AGAIN 11 TIMES OVER THE WEEKEND. THIS BIKE SHUTS OFF AT EVERY LIGHT I STOP AT. WHICH IS DANGEROUS. I WAS ALMOST REAR ENDED AT LEAST 2 TIMES .. I TOLD MY SALESMAN THAT I HAVE A STRONG GAS SMELL IN MY GARAGE .I... Read more
Incident date: Jun 15, 2014
TL* THE CONTACT OWNS A 2012 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING ON HOT DAYS, THE ENGINE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE). THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jun 5, 2013
VEHICLE IS EXTREMELY HOT. RIGHT FOOT GETS UNBEARABLE HEAT. GAS FUMES PRESENT AT EVERY STOP. GAS FUMES FILL GARAGE WHEN BIKE IS HOT AND PARKED. CAN AM REFUSES TO DISCUSS THE DANGER OF GAS FUMES WHICH ARE EXTREMELY DANGEROUS IN A CLOSED ENVIRONMENT.THIS SAFETY ISSUE MUST BE ADDRESSED AS INDIVIDUAL OWNERS ARE POWERLESS TO GET CAN AM TO RESPOND TO THIS DANGEROUS SITUATION. ... Read more
Incident date: Jun 5, 2013
VEHICLE IS EXTREMELY HOT. RIGHT FOOT GETS UNBEARABLE HEAT. GAS FUMES PRESENT AT EVERY STOP. GAS FUMES FILL GARAGE WHEN BIKE IS HOT AND PARKED. CAN AM REFUSES TO DISCUSS THE DANGER OF GAS FUMES WHICH ARE EXTREMELY DANGEROUS IN A CLOSED ENVIRONMENT.THIS SAFETY ISSUE MUST BE ADDRESSED AS INDIVIDUAL OWNERS ARE POWERLESS TO GET CAN AM TO RESPOND TO THIS DANGEROUS SITUATION. ... Read more
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER GS 5S Y (NA). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V162000 (STEERING), 12V581000 (FUEL SYSTEM, G... Read more
Incident date: Mar 9, 2015
THIS COMPLAINT IS LIKE MANY OTHERS THAT HAVE, OR ARE, COMPLAINING ABOUT THE HEAT ISSUE OF THE ENGINE AND BEING IGNORED. THE PROBLEM IS SO SEVERE THAT IT ACTUALLY BURNS THE INSIDE OF THE THIGH DURING OPERATION. THIS DOES NOT HAPPEN WITH OTHER THREE WHEELED VEHICLES WITH TRIKE CONVERSIONS SUCH AS SUZUKI, HONDA, ETC. THE PLASTIC HOUSING OF THE CANAM 998 ENGINE HOLDS THE EXCESSIVE HEAT WITHOUT AN ACCE... Read more
Incident date: Feb 14, 2015
I BOUGHT MY 2013 CAN AM SPYDER RT NEW IN FEB 2014. OVER THE YEAR THAT I HAVE OWNED THE BIKE, I HAVE NOTICED EXCESSIVE HEAT UNDER THE SEAT ALONG WITH A GAS SMELL. I HAD TALKED WITH VENDOR ON SEVERAL OCCASIONS AND HEARD VARIOUS OTHER EXPLANATIONS. I DID NOT GIVE IT TOO MUCH THOUGHT UNTIL I READ THE FORUMS AND SAW THIS WAS A COMMON SEVERE ISSUE. UNTIL RECENTLY THE CAN AM WAS KEPT IN AN OPEN AIR C... Read more
Incident date: Dec 31, 2014
DROVE UTV UP STATE ROAD LESS THAN 1/2 MILE TO SHEEP PASTURE. GOT OUT OF UTV OPEN UP THE GATE. PULLED UTV INTO PASTURE. GOT OUT OF UTV LEFT IT RUNNING. PICKING UP FIRE WOOD. SUDDEN "POP" SOUND. ENGINE SUDDENLY STOPPED. SMOKE FROM THE DRIVER SIDE THEN FLAMES COMING FROM OUT UNDER THE HOOD OF THE UTV. BURNT THE WINDSHIELD, SECTION OF THE HOOD, DRIVER'S NET DOOR AND SIDE PANEL. *TR
Fire
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT MOTORCYCLE. WHILE RIDING AT AN UNKNOWN SPEED, THE REAR SHOCK SUSPENSION WAS DISABLED AND CAUSED THE VEHICLE TO DRIVE ACROSS BUMPS IN THE ROAD ROUGHLY WHEN RIDING WITH PASSENGERS. THE AIR SHOCK WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIRE NEEDED AIR. THE VEHICLE WAS NOT RE... Read more
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT MOTORCYCLE. WHILE RIDING AT AN UNKNOWN SPEED, THE REAR SHOCK SUSPENSION WAS DISABLED AND CAUSED THE VEHICLE TO DRIVE ACROSS BUMPS IN THE ROAD ROUGHLY WHEN RIDING WITH PASSENGERS. THE AIR SHOCK WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIRE NEEDED AIR. THE VEHICLE WAS NOT RE... Read more
Incident date: Jan 5, 2015
BRP / CAN-AM REPLACED THE 2013 SPYDER ST-LIMITED HEAT SIDE-PANELS RECENTLY UNDER WARRANTY WITH NEW DESIGN 2014 HEAT SIDE-PANELS INSTALLED BY A CAN-AM DEALER ON 2 DECEMBER 2014 (A BRP CASE FILE WAS OPENED WITH A BRP CASE NUMBER PROVIDED ON 21 OCTOBER 2014 AND IS AVAILABLE FOR REFERENCE). HOWEVER, THE SPYDER'S GAS TANK AND GASOLINE FUEL CONTINUES TO BE SIGNIFICANTLY HOT DURING & AFTER RIDING THE ... Read more
Incident date: Jan 5, 2015
BRP / CAN-AM REPLACED THE 2013 SPYDER ST-LIMITED HEAT SIDE-PANELS RECENTLY UNDER WARRANTY WITH NEW DESIGN 2014 HEAT SIDE-PANELS INSTALLED BY A CAN-AM DEALER ON 2 DECEMBER 2014 (A BRP CASE FILE WAS OPENED WITH A BRP CASE NUMBER PROVIDED ON 21 OCTOBER 2014 AND IS AVAILABLE FOR REFERENCE). HOWEVER, THE SPYDER'S GAS TANK AND GASOLINE FUEL CONTINUES TO BE SIGNIFICANTLY HOT DURING & AFTER RIDING THE ... Read more
Incident date: Jul 22, 2014
1. THE TEMPERATURE OF THE VEHICLE NEAR THE UPPER CALF AREAS OF THE RIDER IS EXCESVIE AND HAS CAUSED A SIGNIFICANT BURN TO MY LEFT CALF. WHEN STOPPED AT TRAFFIC THE HEAT EMITTED IS UNBEARABLE AND I HAVE TO MOVE MY FEET FROM THE FOOT PEGS TO AVOID BEING BURNED AGAIN. THE VEHICLE IS NOT DESIGNED TO DO THIS SO I AM FORCED INTO AN UNCOMFORTABLE SITUATION NO MATTER WHAT WHEN STOPPED WITH THE ENGINE RUNN... Read more
1 injured
Incident date: Jul 22, 2014
1. THE TEMPERATURE OF THE VEHICLE NEAR THE UPPER CALF AREAS OF THE RIDER IS EXCESVIE AND HAS CAUSED A SIGNIFICANT BURN TO MY LEFT CALF. WHEN STOPPED AT TRAFFIC THE HEAT EMITTED IS UNBEARABLE AND I HAVE TO MOVE MY FEET FROM THE FOOT PEGS TO AVOID BEING BURNED AGAIN. THE VEHICLE IS NOT DESIGNED TO DO THIS SO I AM FORCED INTO AN UNCOMFORTABLE SITUATION NO MATTER WHAT WHEN STOPPED WITH THE ENGINE RUNN... Read more
1 injured
Incident date: Jul 22, 2014
1. THE TEMPERATURE OF THE VEHICLE NEAR THE UPPER CALF AREAS OF THE RIDER IS EXCESVIE AND HAS CAUSED A SIGNIFICANT BURN TO MY LEFT CALF. WHEN STOPPED AT TRAFFIC THE HEAT EMITTED IS UNBEARABLE AND I HAVE TO MOVE MY FEET FROM THE FOOT PEGS TO AVOID BEING BURNED AGAIN. THE VEHICLE IS NOT DESIGNED TO DO THIS SO I AM FORCED INTO AN UNCOMFORTABLE SITUATION NO MATTER WHAT WHEN STOPPED WITH THE ENGINE RUNN... Read more
1 injured
Incident date: Jun 3, 2014
MY SPYDER HAS BEEN LEAKING OIL SINCE THE DAY I BOUGHT IT NEW. I HAVE OWNED IT FOR 6 MONTHS, HAS BEEN IN THE SHOP SEVERAL TIMES. STILL LEAKING. GAS FUMES SO BAD COMING FROM THE ENGINE AFTER RIDING I CAN NOT CLOSE THE GARAGE DOOR FOR AT LEAST AN HOUR/. SMELLS OF GAS REALLY STRONG EVERY TIME I AM ON THE BIKE. GAS CAP SO HOT I CAN HARDLY TOUCH IT WHEN I NEED TO GET GAS. *TR
Incident date: Jun 3, 2014
MY SPYDER HAS BEEN LEAKING OIL SINCE THE DAY I BOUGHT IT NEW. I HAVE OWNED IT FOR 6 MONTHS, HAS BEEN IN THE SHOP SEVERAL TIMES. STILL LEAKING. GAS FUMES SO BAD COMING FROM THE ENGINE AFTER RIDING I CAN NOT CLOSE THE GARAGE DOOR FOR AT LEAST AN HOUR/. SMELLS OF GAS REALLY STRONG EVERY TIME I AM ON THE BIKE. GAS CAP SO HOT I CAN HARDLY TOUCH IT WHEN I NEED TO GET GAS. *TR
Incident date: Nov 2, 2014
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS MOTORCYCLE. THE CONTACT STATED THAT WHILE THE MOTORCYCLE WAS PARKED, IT BEGAN SMOKING. THE VEHICLE SUDDENLY BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN W... Read more
Fire
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 71 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT TENSION BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL... Read more
Incident date: Aug 4, 2012
I BOUGHT A NEW 2012 SPYDER RT IN JULY 2012. AFTER MY FIRST LONG RIDE ON MY SPYDER, I PARKED IT IN MY GARAGE. WITHIN A FEW MINUTES, MY ENTIRE GARAGE WAS FILLED WITH GASOLINE FUMES, AND I COULD SMELL GASOLINE INSIDE MY HOUSE, AS WELL. THE FUEL ODOR PROBLEM HAS PERSISTED, DESPITE NUMEROUS TRIPS TO THE DEALER TO TRY TO FIX THE PROBLEM. THE EVAPORATIVE CANISTER IS SUPPOSED TO ABSORB VAPORS FROM THE... Read more