Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Nov 1, 2020
THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBILITY IS NOT THAT FAR IN FRONT. IF A PERSON OR ANIMAL WAS ON THE ROAD, IT PROBABLY WOULDN'T BE SEEN U... Read more
Incident date: Jan 11, 2021
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAFTEY HAZARD THAT CADILLAC WILL NOT ADMIT TO OR FIX. THIS SEEMS TO ONLY HAPPEN WHEN SITTING STILL AT A... Read more
Incident date: Jan 11, 2021
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAFTEY HAZARD THAT CADILLAC WILL NOT ADMIT TO OR FIX. THIS SEEMS TO ONLY HAPPEN WHEN SITTING STILL AT A... Read more
Incident date: Jan 11, 2021
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAFTEY HAZARD THAT CADILLAC WILL NOT ADMIT TO OR FIX. THIS SEEMS TO ONLY HAPPEN WHEN SITTING STILL AT A... Read more
Incident date: Jan 2, 2021
STANDARD HEADLIGHTS NOT BRIGHT ENOUGH TO SEE AT NIGHT. NEED TO USE HIGH BEAMS
Incident date: Jan 7, 2021
I WAS DRIVING AND THE VEHICLE WAS ACTING LIKE IT DIDN'T WANT TO SWITCHES INTO THE NEXT GEAR. TRANSMISSION FLUID WAS EMPTY. FILLED IT UP AND THE NEXT DAY IT STILL HAS THE SAME ISSUE.
Incident date: Dec 26, 2020
THE NIPPENDENSO FUEL PUMP NECK IS CRACKED AND IS LEAKING FUEL. $3200 BUCKS FOR THE DEALER TO REPLACE. BOUGHT ON LINE AND REPLACED FOR $1256 BUCKS. EVERY CTS V HAS THIS ISSUE. I CANNOT IMAGINE THAT THIS IS NOT A RECALL. PUMPING ON THE GROUND IS A SAFETY ISSUE. CHECK THE FORUMS AND YOU WILL SEE ALL OF THESE VEHICLES HAVE A FUEL LEAK PROBLEM.
Incident date: Jan 1, 2020
WHEN DRIVING AT NIGHT, WHEN ON DIM LIGHTING, CANNOT SEE ANYTHING. VERY DANGEROUS.
Incident date: Nov 3, 2020
THE HEADLIGHTS EVEN THOUGH THEY ARE WORKING DON'T PUT OUT ENOUGH LIGHT TO DRIVE AT NIGHT. THERE WAS A LAWSUIT CONCERNING THIS MATTER, THE DEALER WANTED US TO FRONT $2200.00.
Incident date: Jan 3, 2019
THE LIGHTS ARE ENTIRELY TOO DIM TO DRIVE AFTER NIGHT EXCEPT WITH HIGH BEAMS ON. CADILLAC ADMITTED THERE WAS A WIDESPREAD PROBLEM WITH THE VEHICLE BUT OFFERED NO ASSISTANCE OR RESOLUTION EXCEPT FOR ME PAYING TO REPLACE BOTH HEADLIGHTS
Incident date: Jan 6, 2021
I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INTO THE DASHBOARD AND STEERING WHEEL AND SINCE THERE WERE NO AIRBAGS HIT MY ARMS, CHEST, AND KNEE. I ... Read more
Crash
1 injured
3 deaths
Incident date: Jan 1, 2018
THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THEY NOTICED A LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487; (708) 429-6600) AND WAS INFORMED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THE FRONT AND REAR MAIN SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS... Read more
Incident date: Jan 3, 2021
DRIVER SIDE HEADLAMP HAS WATER INSIDE. THIS CAUSES THE HEADLIGHT TO GO OFF COMPLETELY FOR A WHILE. IT'S AS IF A SHORT EXISTS. VISIBILITY IS BAD. GM CADILLAC SENT A LETTER RECENTLY THAT A DESIGN DEFECT EXISTS. IF THE PROBLEM OCCURRED IN MY VEHICLE, I CAN GET REIMBURSED. WELL, THE PROBLEM OCCURED ON THE RIGHT SIDE HEADLIGHT A COUPLE OF YEARS AGO. DEALERSHIP FIXED IT AND I HAD TO PAY. I RECEN... Read more
CADILLAC
ESCALADE HYBRID
(2009) - ELECTRICAL SYSTEM
Jan 4, 2021
Incident date: Feb 23, 2020
I WENT TO REPLACE /REPAIR MY VEHICLE AND THERE WAS A 5 MONTH BACK ORDER FOR A HYBRID BATTERY FROM CHINA. IF I HAVE TO WAIT THAT LONG FOR GM TO PRODUCE PARTS THEY SHOULD RECALL THE VEHICLE. I TRIED TO USE AN AFTERMARKET PROGRAM AND I'M STILL HAVING ISSUES WITH MY TRUCK. HYBRID IS IMPORTANT FOR THE CAR AS THE VEHICLE GOES INTO LIMP MODE WITH LIMITED POWER OR NO THROTTLE RESPONSE AT ALL.
Incident date: Jan 2, 2021
THE LOW BEAMS ARE LIKE HAVING NO LIGHTS AT ALL ON, MAKING NIGHT TIME DRIVING NEXT TO IMPOSSIBLE. SIMILAR TO USING A FLASHLIGHT TO DRIVE WITH. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON AND BLIND OTHERS JUST SO I CAN SEE. IT'S VERY DANGEROUS.
Incident date: Dec 8, 2020
HORRIBLE VISABILITY, PULLED OVER BY THE POLICE AND GIVEN A WARNING TICKET, SAYING MY IT LOOKS LIKE I AM DRIVING WITH MY RUNNING LIGHTS, CAN NOT DRIVE AFTER DARK NOW UNTIL PROBLEM IS CORRECTED, HOW DO YOU CORRECT SOMETHING THAT IS MANUFACTURED THIS WAY AND FOR GM TO REFUSE TO HAVE A RECALL OR OFFER THEM TO BE REPLACED KNOWING THERE IS AN ONGOING PROBLEM IS RIDICOULOUS AND THE SAFETY BOARD SHOULD DO... Read more
Incident date: Dec 14, 2020
TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED FROM AUTOMATIC TO AUTO-MANUAL MODE WITHOUT WARNING. THE VEHICLE WAS TOWED TO MURPHY CADILLAC, INC. (174 E HIBISCUS BLVD, MELBOURNE, FL 32901) AND WAS DIAGNOSED WITH A DEFECTIVE GEAR SHIFTER. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY PLACED ON THE VEHICLE HOW... Read more
Incident date: Dec 31, 2020
BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT
Crash
Incident date: Aug 31, 2020
THE SEAL AROUND HEADLIGHTS HAS DETERIORATED AND WATER IS VISIBLE INSIDE THE HEADLIGHTS AND THE LIGHTS ARE SO DIM VEHICLE CAN'T BE DRIVEN AT NIGHT.
Incident date: Jan 1, 2021
THIS CAR HAS A PANORAMIC SUN ROOF. THE ENTIRE ROOF OF THE CAR IS GLASS. AS I WAS DRIVING ON THE HIGHWAY THE ENTIRE SUNROOF (THE GLASS PANELS, THE TRACKS, THE SUNROOF MOTORS, THE RACK) COMPLETELY FLEW OFF AND THE ENTIRE ASSEMBLY ALMOST HIT ANOTHER CAR BEHIND IT. . I GUESS THE WIND GOT UNDER IT AND RIPPED THE SUNROOF FROM THE CAR. THE SUNROOF WAS CLOSED. UPON FURTHER INSPECTION I COME TO FIND OUT TH... Read more
Incident date: Sep 1, 2020
REAR LIFT GATE IS AUTOMATICALLY CLOSING, AND DOESN'T STAY OPEN. I'VE BEEN INJURED BY THIS & HAVE PICTURES OF MY BRUISES. I WASN'T ABLE TO STOP THE LIFT GATE FROM CLOSING & WAS PINNED IN MY TRUNK. THIS IS VERY DANGEROUS! I'VE READ ABOUT SIMILAR SITUATIONS ON LINE. I'M VERY SURPRISED THERE ISN'T A RECALL ABOUT THIS.
1 injured
Incident date: Sep 1, 2020
REAR LIFT GATE IS AUTOMATICALLY CLOSING, AND DOESN'T STAY OPEN. I'VE BEEN INJURED BY THIS & HAVE PICTURES OF MY BRUISES. I WASN'T ABLE TO STOP THE LIFT GATE FROM CLOSING & WAS PINNED IN MY TRUNK. THIS IS VERY DANGEROUS! I'VE READ ABOUT SIMILAR SITUATIONS ON LINE. I'M VERY SURPRISED THERE ISN'T A RECALL ABOUT THIS.
1 injured
Incident date: Dec 12, 2020
IN DECEMBER 2020, I PURCHASED A USED 2012 CADILLAC SRX. ONCE I DROVE THE VEHICLE AT NIGHT, I NOTICED THE HEADLIGHTS ARE VERY DIM. DUE TO THE LOW LIGHTING LEVEL, THE BRIGHT LIGHTS ARE BEST USED. THE HEADLIGHTS ARE DIM WHILE THE VEKICLE IS PARKED OR DRIVEN
Incident date: Aug 1, 2019
THE LOW BEAM HEADLIGHTS HAVE INCREASINGLY BECOME DIMMER TO THE POINT WHERE IT IS DIFFICULT TO SEE ON THE ROAD AT NIGHT WITHOUT USING HIGH BEAMS. I THINK THE ISSUE BEGAN AROUND THE MIDDLE OF 2019.
Incident date: Jan 1, 2019
MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN, THINKING THEY WERE OFF BUT COULD BARELY TELL THE DIFFERENCE. WHEN I TURN CORNERS, I COULDN'T SEE W... Read more
Incident date: Dec 30, 2020
THE LOW BEAM HEAD LIGHTS ARE DIM MAKING THE CAR A SAFETY ISSUE TO DRIVE AT NIGHT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST GM AND GM LOST. GM INDICATES THERE IS A PROBLEM BUT WILL NOT FIX THE ISSUE. THE DEALERSHIP WANT $2200 TO FIX THE PROBLEM WITH THE SAME PARTS THAT THAT ARE CAUSING THE PROBLEM.
Incident date: Dec 30, 2020
THE LOW BEAM HEAD LIGHTS ARE DIM MAKING THE CAR A SAFETY ISSUE TO DRIVE AT NIGHT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST GM AND GM LOST. GM INDICATES THERE IS A PROBLEM BUT WILL NOT FIX THE ISSUE. THE DEALERSHIP WANT $2200 TO FIX THE PROBLEM WITH THE SAME PARTS THAT THAT ARE CAUSING THE PROBLEM.
Incident date: Jun 11, 2019
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME EXTREMELY DIM CAUSING THE CONTACT TO LOSE SIGHT OF THE ROAD DIVIDERS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS CADILLAC JACKSONVILLE (7999 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 778-7700) WHERE IT WAS DIAGNOSED THAT THE REFLECTOR BEHIND THE H... Read more
Incident date: Jul 1, 2020
INFOTAINMENT SCREEN SHOWS CRACKING, BECOMES UNRESPONSIVE AND CLICKS ON IT'S OWN INTERMITTANTLY. RENDERS ALL FUNCTIONALITY INCLUDING ALL RADIO/SOUND, NAVIGATION, PROJECTION, ETC... USELESS.
Incident date: Dec 20, 2020
TOUCH SCREEN HAS BECOME NONE RESPONSIVE WITH A VISIBLE WEBBING EFFECT AND I AM NOT ABLE TO USE WHILE DRIVING WHICH CAUSES DISTRACTIONS
Incident date: Feb 5, 2020
CUESCREEN CUE PROBLEMS INCLUDE 'SPIDER WEBBING,' UNRESPONSIVE SCREENS, DOES NOT WORK
Incident date: Dec 1, 2020
ON OCTOBER 27TH, I TOOK MY CAR TO THE SHOP FOR AN OIL CHANGE AND INSPECTION. I WAS TOLD BY THE MECHANIC THAT MY REAR DIFFERENTIAL WAS GOING OUT AND THERE WERE METAL SHAVINGS IN THE COMPARTMENT. THE SALES REP, NICK, SAID THERE WAS NOT A RECALL AND THE REPAIR WOULD BE $3300. THROUGH MY RESEARCH THAT THERE IS A RECALL FOR "DEFECTIVE ROLLING PINS IN THE REAR DIFFERENTIAL THAT WERE FATIGUING AND FRAC... Read more
Incident date: Sep 18, 2020
THE HEADLIGHTS ARE VERY DIM AND NOT VISIBLE TO DRIVE AT NIGHT. I AM UNABLE TO SEE TO DRIVE BACK AND FORTH TO WORK. I WORK EVENING SHIFT. THIS IS VERY DANGEROUS. THERE SHOULD BE A RECALL ON THIS MATTER.
Incident date: Sep 18, 2020
THE HEADLIGHTS ARE VERY DIM AND NOT VISIBLE TO DRIVE AT NIGHT. I AM UNABLE TO SEE TO DRIVE BACK AND FORTH TO WORK. I WORK EVENING SHIFT. THIS IS VERY DANGEROUS. THERE SHOULD BE A RECALL ON THIS MATTER.
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2020 CADILLAC CT5. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE SERVICE SAFETY RESTRAINT SYSTEM AND AIR BAG WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - DUBLIN CADILLAC (4200 JOHN MONEGO CT, DUBLIN, CA 94568: (925) 526-4384) AND MATAGA BUICK GMC CADILLAC (3261 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 951-2600) HOWEVER, THE MECHANICS WE... Read more
Incident date: Dec 1, 2020
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY D... Read more
Incident date: Dec 1, 2020
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY D... Read more
Incident date: Dec 1, 2020
WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY. ONE TIME I HAD THIS HAPPEN, MY LIGHTS, GAUGES, POWER STEERING, AND ENGINE POWER ALL WENT AWAY. IT FIXED ITSELF AFTER ABOUT 15 MINUTES OF TRYING TO FIGURE OUT WHAT WAS HAPPENING. VERY D... Read more
Incident date: Dec 19, 2020
CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR. CRUISE CONTROL WAS NOT ON AND I HAVE NEVER USED IT SINCE I PURCHASED THE CAR. IT DOES NOT WANT TO STOP ACCELERATING WHEN I TAP THE BRAKE AND HAVE HAD TO BRAKE SEVERAL TIMES TO GET THE ACCELERATING TO STOP. BOTH TIMES I WAS IN TRAFFIC BUT NOT GOING VERY FAST... Read more
Incident date: Nov 30, 2020
DIM HEADLIGHTS HAVE BECOME INCREASINGLY DIM TO THE POINT I CAN HARDLY SEE THE ROAD AT NIGHT. I DON'T HAVE THE MOISTURE THAT OTHERS HAVE REPORTED. I HAVE RESEARCHED MORE ABOUT THIS ONLINE AND FOUND THAT THE DIMMING IS CAUSED BY THE HEAT OF THE HALOGEN BULBS DETERIORATING THE REFLECTIVE MATERIAL IN THE HEAD LIGHT HOUSING. SPECIFICALLY THE HELLA PROJECTION CAPSULE USED FOR THE LOW BEAM. THIS DETERI... Read more
Incident date: Dec 25, 2020
IMPROPER SEAL ALLOWS MOISTURE AND COBDENSATUON IN WHICH CAUSES THE HEADLIGHTS BURN OUT. I HAVE OWNED THIS VEHICLE FOR 2.5 YEARS AND HAVE REPLACED THE HEADLIGHT BULB 3 TIMES.
Incident date: Dec 24, 2020
THIS IS THE SECOND TIME I'VE ISSUED THIS FORM. THE HEADLAMPS ON MY 2014 CADILLAC SRX (AND ABOUT 300,000 OTHERS) SETTING IS SUCH THAT THE HEADLAMPS' LOW BEAMS DO NOT ILLUMINATE THE ROADWAY DUE TO FAULTY ENGINEERING OR MANUFACTURING AND SHOULD UNDERGO A RECALL SERVICE BY CADILLAC.
Incident date: Dec 30, 2019
HEADLIGHTS EXTREMELY DIM CANNOT DRIVE AT NIGHT
Incident date: Dec 30, 2019
HEADLIGHTS EXTREMELY DIM CANNOT DRIVE AT NIGHT
Incident date: Dec 30, 2019
HEADLIGHTS EXTREMELY DIM CANNOT DRIVE AT NIGHT
Incident date: Jan 3, 2020
HEADLIGHT HAS BECOME VERY DEEM AND DEALERSHIP DOES NOT HAVE A REPLACEMENT PART.WAS TOLD TO GIVE 2000 USD AND BE PUT ON A WAITING LIST TO HAVE HEADLIGHTS REPAIRED.THE HEADLIGHTS ON THIS MODEL IS A PROBLEM
Incident date: Dec 3, 2015
THE HEADLIGHTS ARE DEFECTIVE ON THOUSANDS OF CADILLAC SRX MODELS, 2010-2015. THE LIGHT BULBS ARE FINE BUT THE REFLECTIVE CHROME INSIDE THE LIGHT PEELS AWAY AND THE LIGHTS DO PRODUCE ENOUGH LIGHT TO SEE AT NIGHT. THIS IS CERTAINLY A SAFETY ISSUE AND HOPE YOU INVESTIGATE.
CADILLAC
ESCALADE ESV
(2020) - AIR BAGS
Dec 24, 2020
Incident date: Nov 13, 2020
LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:
Crash
1 injured
CADILLAC
ESCALADE ESV
(2020) - FUEL/PROPULSION SYSTEM
Dec 24, 2020
Incident date: Nov 13, 2020
LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:
Crash
1 injured