Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 20,902 complaints for CADILLAC
Incident date: Jan 30, 2013
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWA... Read more
Crash
Incident date: Sep 20, 2014
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 29, 2014
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLES. AFTERWARDS, THE VEHICLE TRAVELED ANOTHER ONE HUNDRED FEET AND THE ENGINE RPMS WENT BACK TO NORMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU... Read more
Crash
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND CAUGHT FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Fire
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND CAUGHT FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Fire
Incident date: Feb 2, 2015
2005 CADILLAC CTS EXPERIENCED WHAT HE PERCEIVED WAS A FUEL PUMP PROBLEM. *MW THE CONSUMER RECEIVED A RECALL YEARS LATER, AFTER HE PERFORMED THE REPAIRS ON THE VEHICLE AND AT HIS EXPENSE. *JB
Incident date: Jan 26, 2015
AT ABOUT 12:30 - 1:00 AM IN THE MORNING THE CAR WAS PARKED AT MY HOME IN THE DRIVEWAY DIRECTLY IN FRONT OF THE GARAGE. [XXX] THE OWNER GETS UP TO GET SOMETHING TO EAT WHEN HE LOOKED OUTSIDE THE PATIO, HE SAW HIS CAR SMOLDERING AND THAN IMMEDIATELY BURST INTO FLAMES AT THE ENGINE AREA. CALLED THE FIRE DEPARTMENT IMMEDIATELY AND IN THE MEANTIME TRIED TO SUPPRESS THE FIRE BUT NOT SUCCESSFUL. INF... Read more
Fire
Incident date: Feb 2, 2015
2005 CADILLAC DEVILLE. CONSUMER WAS UNAWARE OF VEHICLE BEING RECALLED UNTIL 9 YEARS LATER. *TA THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Incident date: Feb 2, 2015
I'VE HAD MY CAR FOR A LITTLE OVER A MONTH AND HONESTLY CANNOT SEE ANYTHING WITH THE HEADLIGHTS. WHEN I FLIP THEM OVER TO BRIGHTS, THEY ILLUMINATE THE ROADWAY PERFECTLY. ONCE I GO BACK TO NORMAL LIGHTING, NOTHING IS LIT. I'VE PULLED OVER A COUPLE OF TIMES TO MAKE SURE THE LIGHTS WERE ACTUALLY ON AND NOTHING WAS COVERING THE HEADLIGHTS. I AM VERY AFRAID THAT AN ACCIDENT WILL OCCUR BECAUSE I CAN'T... Read more
Incident date: Jan 28, 2015
I HAVE A SERIOUS SAFETY CONCERN FOR OLDER MODEL CADILLAC ESCALADE'S AIR BAGS. I OWN A 2004 CADILLAC ESCALADE THAT HAS BEEN WELL MAINTAINED. THE AIRBAGS WERE DEPLOYED AT FULL SPEED WITHOUT CAUSE WHILE I WAS PARKED, IDLING. IF I WAS DRIVING, I COULD HAVE BEEN KILLED OR CAUSED OTHER INNOCENT PEOPLE TO BE KILLED OR INJURED. THIS DEFECT HAS ME WONDERING IF THIS WILL BE A SAFETY ISSUE FOR OTHERS WITH... Read more
1 injured
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRE... Read more
Incident date: Mar 16, 2002
TL*THE CONTACT OWNS A 2001 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CRANK SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.
Incident date: Jul 1, 2009
GAS TANK LEAK - STRONG GAS/FUEL ODOR/SMELL COMING FROM INSIDE AND OUTSIDE THE VEHICLE. CHECK ENGINE LIGHT COMING ON (DATING BACK TO 2009; WAS TOLD THEN BY CADILLAC SERVICE ADVISOR THAT MY GAS CAP WAS LOOSE). PROBLEM HAS GOTTEN WORSE OVER TIME TO THE POINT WHERE I CAN NO LONGER PARK THE CAR IN MY GARAGE OR RIDE IN THE VEHICLE WITHOUT WINDOWS ROLLED DOWN. THIS WEEK I TOOK THE VEHICLE BACK IN FOR ... Read more
Incident date: Nov 10, 2014
3 RIMS/WHEELS BENT UNDER NORMAL DRIVING CONDITIONS UNDER 11,000 MILES FROM NEW, DUE TO POOR QUALITY AND IMPROPER DESIGN, CAUSING A VIBRATION IN THE VEHICLE. *TR
Incident date: Jan 30, 2015
DRIVING ON THE HIGHWAY WHEN THERE WAS A SUDDEN LOUD BANG, MY CAR SWERVED, MY RPMS REVVED UP, WHITE SMOKE AND I SMELLED BURNING. I PULLED OVER AND HAD IT TAKEN TO THE LOCAL CERTIFIED CADILLAC DEALERSHIP, MY REAR DIFFERENTIAL NEEDS TO BE REPLACED RELATED TO A REAR PINION SEAL LEAK. THERE'S A RECALL FOR THAT EXACT PROBLEM FOR MY YEAR AND MODEL BUT MY VIN ISN'T COVERED. HOW CAN I GET MY VIN ON THE REC... Read more
Fire
1 injured
Incident date: Jan 30, 2015
DRIVING ON THE HIGHWAY WHEN THERE WAS A SUDDEN LOUD BANG, MY CAR SWERVED, MY RPMS REVVED UP, WHITE SMOKE AND I SMELLED BURNING. I PULLED OVER AND HAD IT TAKEN TO THE LOCAL CERTIFIED CADILLAC DEALERSHIP, MY REAR DIFFERENTIAL NEEDS TO BE REPLACED RELATED TO A REAR PINION SEAL LEAK. THERE'S A RECALL FOR THAT EXACT PROBLEM FOR MY YEAR AND MODEL BUT MY VIN ISN'T COVERED. HOW CAN I GET MY VIN ON THE REC... Read more
Fire
1 injured
Incident date: Apr 16, 2014
THE CAR STARTED ACCELERATING, ON ITS OWN, UP TO 40 MPH FROM A STOP SIGN OR RED LIGHT. THE GAS PEDAL WAS NOT STUCK. LEGACY FORD IN LAGRANDE, OREGON HAS TOLD US IT IS AN INTERNAL PROBLEM AND THEY WILL HAVE TO PUT THEIR DIAGNOSTIC MACHINE ON IT. WE HAVE ALREADY PAID THEM 179.36 FOR LABOR, GASKET AND CLEANER. THEY HAD TOLD US TO BRING THE CAR TO THEM IF IT HAPPENED WHEN WE WERE IN TOWN SO THEY COULD... Read more
Incident date: Apr 16, 2014
THE CAR STARTED ACCELERATING, ON ITS OWN, UP TO 40 MPH FROM A STOP SIGN OR RED LIGHT. THE GAS PEDAL WAS NOT STUCK. LEGACY FORD IN LAGRANDE, OREGON HAS TOLD US IT IS AN INTERNAL PROBLEM AND THEY WILL HAVE TO PUT THEIR DIAGNOSTIC MACHINE ON IT. WE HAVE ALREADY PAID THEM 179.36 FOR LABOR, GASKET AND CLEANER. THEY HAD TOLD US TO BRING THE CAR TO THEM IF IT HAPPENED WHEN WE WERE IN TOWN SO THEY COULD... Read more
Incident date: Jan 5, 2015
PURCHASED VEHICLE FROM BROTHER 7 MONTHS AGO. AIRBAG WARNING WILL NOT GO OFF. GROUND WIRE DEFECT DEC. 2014 AND DEALERSHIP REPAIR SAME. THEY INDICATED EVERYTHING CLEARED OUT; HOWEVER, WHEN I LEFT DEALERSHIP PROBLEM STILL EXIST FOR AIRBAG. I HAVE ASKED ABOUT ANY RECALL BUT THEY DID NOT INDICATE ANY. THE GROUND WIRE REPAIR RESTORED ALL OTHER MALFUNCTIONS ON DASH BUT AIR BAG STILL ON. THEY DID... Read more
Incident date: Jan 15, 2015
AFTER PARKING MY CAR IN THE GARAGE,APPROXIMATELY 3 WEEKS LATER,I WENT TO START MY CAR,BUT IT WOULD NOT START,IT WOULD CRANK OVER GOOD ,BUT WOULD NOT START. I PROCEEDED WITH MY OWN ASSUMPTIONS AND FOUND A PIN(#30)ON THE FUEL PUMP RELAY WAS BURNT,I HAD AN ELECTRICAL DIAGNOSIS PERFORMED ON THE WIRING AND THE FUEL PUMP,BOTH PASSED OKAY,I WAS TOLD THE FUSE BLOCK WAS BAD,(WHICH I SUSPECTED),WHICH I HA... Read more
Incident date: Jan 15, 2015
AFTER PARKING MY CAR IN THE GARAGE,APPROXIMATELY 3 WEEKS LATER,I WENT TO START MY CAR,BUT IT WOULD NOT START,IT WOULD CRANK OVER GOOD ,BUT WOULD NOT START. I PROCEEDED WITH MY OWN ASSUMPTIONS AND FOUND A PIN(#30)ON THE FUEL PUMP RELAY WAS BURNT,I HAD AN ELECTRICAL DIAGNOSIS PERFORMED ON THE WIRING AND THE FUEL PUMP,BOTH PASSED OKAY,I WAS TOLD THE FUSE BLOCK WAS BAD,(WHICH I SUSPECTED),WHICH I HA... Read more
Incident date: Jan 15, 2015
AFTER PARKING MY CAR IN THE GARAGE,APPROXIMATELY 3 WEEKS LATER,I WENT TO START MY CAR,BUT IT WOULD NOT START,IT WOULD CRANK OVER GOOD ,BUT WOULD NOT START. I PROCEEDED WITH MY OWN ASSUMPTIONS AND FOUND A PIN(#30)ON THE FUEL PUMP RELAY WAS BURNT,I HAD AN ELECTRICAL DIAGNOSIS PERFORMED ON THE WIRING AND THE FUEL PUMP,BOTH PASSED OKAY,I WAS TOLD THE FUSE BLOCK WAS BAD,(WHICH I SUSPECTED),WHICH I HA... Read more
Incident date: Oct 10, 2014
TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE AIR BAG MAT SENSOR IN THE PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THAT THE R... Read more
Incident date: Jan 8, 2015
FUEL PUMP MODULE OVERHEATED, ALMOST TO THE POINT OF FIRE. THIS PART WAS RECALLED IN 2006-2007 CTS-V AND STS-V, BUT CONTINUES IN THEIR 2008 DTS. IT IS DIFFERENT IN THE MANNER IT OCCURS, BUT WITH SAME RESULT. REPLACED THE MODULE, CAR DIED AGAIN, REPLACED FUEL PUMP AND MODULE AGAIN, CAR DIED AGAIN. THIS IS VERY DANGEROUS WITH CHILDREN STRAPPED IN SITTING RIGHT OVER THE BURNING HOT MODULE. *TR
Incident date: Oct 17, 2014
2001 CADILLAC DEVILLE. CONSUMER STATES AFTER THE IGNITION REPAIRS WERE DONE, THE CAR BEGIN SHUTTING OFF MORE THAN THREE TIMES. *TA THE CONSUMER STATED SHE HAD NO CONTROL OVER THE VEHICLE. THERE WAS NO STEERING OR BRAKES. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, THERE WERE UNABLE TO IDENTIFY THE PROBLEM AND THEREFORE DID NOT PERFORM ANY REPAIRS. *JB
Incident date: Dec 4, 2014
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DEPLOYED WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Incident date: Sep 23, 2014
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Dec 1, 2014
TL*THE CONTACT OWNS A 2008 CADILLAC XLR. THE CONTACT STATED THAT A PORTION OF THE BRAKE LIGHTS WOULD NO LONGER ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE TECHNICIAN INFORMED THE CONTACT THAT THE PART WAS NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO CONFIRMED THAT THE PART WAS NO LONGER BEING MANUFACTURED. THE APPROXIMATE FAILURE MILEAGE WAS 41... Read more
Incident date: Jan 8, 2015
TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTENTION WAS REQUIRED OR NOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Crash
3 injured
Incident date: Jan 8, 2015
TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTENTION WAS REQUIRED OR NOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Crash
3 injured
Incident date: Jun 30, 2009
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER INJURIES AND THE PASSENGER SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT, WHICH BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR ... Read more
Crash
2 injured
Incident date: Jan 1, 2015
CRACKED DASHBOARD ON 2 OUT OF EVERY 3 GM SUV / TRUCKS. MINE IS ONE OF THEM. IT IS A SAFETY ISSUE THAT IF I WERE INVOLVED IN A CRASH, WOULD MY AIRBAG DEPLOY PROPERLY, WOULD THE DASH SHATTER INTO TINY PIECES AND BE LIKE SHRAPNEL. GM KNOWS THAT THIS IS A HUGE PROBLEM WITH MOST 2007-PRESENT SUV / TRUCKS DASHES. MY GM CASE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION... Read more
Incident date: Jan 24, 2015
TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAGS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 04/08/15*LJ THE CONSUMER WAS ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL BUT, DOES EXPERIENCE THE SAME FAILURE AS DESCRIBED. UPDATED 11/... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE OIL PAN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANICS WHO ALSO DIAGNOSED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE F... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,500.
Incident date: Jan 6, 2015
ON 2 OCCASIONS THIS MONTH MY 2010 SRX WENT FROM GOING APPROX 65 MPH TO AROUND 20 MPH MAX ON MAJOR FREEWAYS. I WORKED MY WAY TO THE SHOULDER, CALLED ONSTAR, THEY PROMPTED ME TO TURN THE ENGINE OFF AND RESTART. BOTH TIMES I WAS ABLE TO DRIVE AGAIN. I TOOK THE CAR TO THE CADILLAC DEALER AND THEY REPLACED THE THROTTLE BODY ASSEMBLY AT $784. THIS WAS SO SCARY LOSING POWER ON THE FREEWAY LIKE THIS, ... Read more
Incident date: Jan 25, 2015
WE WERE LEAVING MY SON'S APARTMENT WHEN WE HIT THE SPEED BUMP AT ABOUT 5 MILES AN HOUR THE AIR BAGS DEPLOYED AND BUSTED OUT OUR WIND SHIELD AND FILLED THE CAR WITH SMOKE. MY FIANC WAS DRIVING THE CAR AND HAD HIS THUMB HURT. SEVERAL OF THE ELECTRICAL THINGS IN THE CAR DO NOT WORK NOW. *TR
1 injured
Incident date: Jan 24, 2015
2014 CADDY CTS PIRELLI P7 RUN FLAT 255/35/R19 TIRES TRAVELING SOUTH I95 HEADING BACK TO NY FROM CT. TEMP 37 DEGREES CLEAR SKIES. 55-60 MPH. HIT SLIGHT ROAD IMPERFECTION NOT POT HOLE. RF TIRE BLOWS OUT. THIRD TIME THIS HAS HAPPENED.1ST TIME LF TIRE 4600 MILES 3 MON OLD . 2ND TIME @9600 MILES NJ RF AND RR TIRES BOTH BLOW OUT 4 TIRES 10000 MILES . ALL MINOR ROAD IMPERFECTIONS SPEED @55-65 MPH .COST ... Read more
Incident date: Nov 14, 2014
AFTER A RAINY DAY, I WAS DRIVING TO WORK IN THE MORNING AND THE ALERT ON MY CAR SAID TO CHECK LEFT LOW BEAM. WHEN INSPECTING, I NOTICED THAT IT WAS NOT TURNING ON. I WENT TO THE AUTO STORE TO CHECK ON LIGHT BULBS AND THEN CONFIRMED THAT THE FUSE'S AND THE LIGHT WERE WORKING PERFECTLY FINE. AFTER ATTEMPTING TO SET UP AN APPOINTMENT WITH A DEALERSHIP TO CHECK ON THE LIGHT, THE CAR HEADLAMP SUDDENLY ... Read more
Incident date: Jul 29, 2014
PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS VIN # [XXX] AND: WE REPORTED TO YOU AND [XXX] AT GM CADILLAC ... Read more
Incident date: Jul 29, 2014
PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS VIN # [XXX] AND: WE REPORTED TO YOU AND [XXX] AT GM CADILLAC ... Read more
Incident date: Dec 18, 2013
THE DASH WENT TOTAL BLANK FOR ABOUT 15 MIN. *TR
Incident date: Dec 6, 2012
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOWS DROPPED INTO THE DOOR AND FAILED TO ROLLED BACK UP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE AND MOTORS NEEDED TO BE REPLACED IN ALL THREE WINDOWS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Jan 1, 2015
2007 CADILLAC DTS. CONSUMER WROTE IN ON BEHALF OF HER MOTHER. COMPLAINS ABOUT THE IGNITION SWITCH AND THE RECALL *CN THE CONSUMER STATED THE IGNITION SWITCH WAS NOT REPLACED. ONLY A MODIFICATION TO THE KEY AND RING WAS DONE. *JB
Incident date: Oct 20, 2014
2005 CADILLAC DEVILLE. CONSUMER STATES CAR DEVELOPED AN IGNITION PROBLEM AND HAD TO PAY TO FIX THE PROBLEM. THE CONSUMER WOULD LIKE REIMBURSEMENT. *TA
Incident date: Jan 20, 2015
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AFTER MAKING A TURN AT A STOP SIGN, THE REAR PASSENGER'S SIDE DOOR UN-LATCHED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,050.
Incident date: Jan 11, 2011
WHILE DRIVING DOWN THE HIGHWAY AND EXITING ON AN INGRESS ON THE EXIT RAMP I INITIALLY NOTICED A RATCHETING SOUND FROM THE REAR OF MY VEHICLE. (I THOUGHT I'D RAN OVER SOMETHING SO I GOT OUT AND CHECKED). AFTER ABOUT ANOTHER DAY I HEARD THE SOUND AGAIN, WHILE AT THE SAME TIME NOTICING MY CAR NOT MOVING FORWARD GIVEN THE APPLIED POWER THAT I WAS PROVIDING. CRAWLED UNDER MY VEHICLE AGAIN WHEN I ARRIVE... Read more
Incident date: Jan 11, 2011
WHILE DRIVING DOWN THE HIGHWAY AND EXITING ON AN INGRESS ON THE EXIT RAMP I INITIALLY NOTICED A RATCHETING SOUND FROM THE REAR OF MY VEHICLE. (I THOUGHT I'D RAN OVER SOMETHING SO I GOT OUT AND CHECKED). AFTER ABOUT ANOTHER DAY I HEARD THE SOUND AGAIN, WHILE AT THE SAME TIME NOTICING MY CAR NOT MOVING FORWARD GIVEN THE APPLIED POWER THAT I WAS PROVIDING. CRAWLED UNDER MY VEHICLE AGAIN WHEN I ARRIVE... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.