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Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 20,902 complaints for CADILLAC

CADILLAC CTS (2008) — ELECTRICAL SYSTEM Mar 24, 2015
Incident date: Mar 2, 2015
2008 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL PARTS ARE UNAVAILABLE TO COMPLETE RECALL #14V394000. *SMD
CADILLAC XLR (2004) — UNKNOWN OR OTHER Mar 23, 2015
Incident date: Mar 16, 2015
I PURCHASED A PRE-OWNED 2004 XLR FROM THE DEALERSHIP THE CAR STORE IN RIVERSIDE. UPON STORING IT IN MY GARAGE, I FOUND THE NEXT MORNING AN OVERWHELMING GASOLINE SMELL. UPON TAKING IT TO MY LOCAL GM DEALER FOR INSPECTION, I WAS TOLD THAT THE ISSUE WAS NO LONGER COVERED BY EXTENDED PROTECTION BY CADILLAC AS IT ENDED AFTER A 10 YEAR PERIOD IN JANUARY OF 2014. THIS IS A KNOWN DEFECT WITH THE DESIGN... Read more
CADILLAC ESCALADE (2008) — EXTERIOR LIGHTING Mar 23, 2015
Incident date: Mar 2, 2015
2008 CADILLAC ESCLADE. CONSUMER WRITES IN REGARDS TO LEAKING HEAD LIGHTS. *SMD THE CONSUMER STATED WATER ENTERED THE HEADLIGHTS ON BOTH SIDES. *JB
CADILLAC SRX (2010) — EXTERIOR LIGHTING Mar 22, 2015
Incident date: Aug 31, 2013
THE HEADLIGHTS KEEP GETTING MOISTURE IN THE HEADLIGHTS REQUIRING THE WHOLE ASSEMBLY TO BE REPLACED AT A COST OF $1600 EACH TIME! I AM ON THE 3RD TIME REPLACING THE HEADLIGHTS SINCE AUGUST OF 2013. FIRST TIME WAS COVERED UNDER WARRANTY, SECOND TIME WAS ONLY COVERED 95% BY GM. NO MY THIRD TIME WILL NOT BE COVERED AT ALL. THERE APPARENTLY SEEMS TO BE A BIG PROBLEM WITH THIS AND I CAN NOT UNDERSTAND W... Read more
CADILLAC SRX (2004) — ELECTRICAL SYSTEM Mar 20, 2015
Incident date: Sep 1, 2014
I RECEIVED A RECALL LETTER BACK IN SEPTEMBER 2014. IN OCTOBER 2014, I CALLED THE CADILLAC DEALER IN ROSEVILLE, MN AND I STILL HAVEN'T RECEIVED A CALL OR ANYTHING YET. I AM NOT SURE IF I SHOULD BE CALLING MY INSURANCE AGENT AND ATTORNEY FOR ASSISTANT ON THIS ISSUE BECAUSE I DRIVE MY KIDS TO DAYCARE EVERY MORNING! I HOPE TO HEAR FROM SOMEONE SOON. *TR
CADILLAC DEVILLE (1999) — ENGINE Mar 20, 2015
Incident date: Mar 16, 2015
TL* THE CONTACT OWNS A 1999 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE OVERHEATED WITH THE ILLUMINATION OF THE WARNING LIGHT. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS A BLOWN HEAD GASKET. THE CONTACT STATED THAT THE MANUFACTURER ISSUED A VOLUNTARY RECALL IN W... Read more
CADILLAC CTS (2009) — ELECTRICAL SYSTEM Mar 19, 2015
Incident date: Mar 2, 2015
2009 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL #14172. *SMD THE DEALER INFORMED THE CONSUMER, HE WOULD BE PUT ON A WAITING, BECAUSE THE PART WAS NOT AVAILABLE. *JB
CADILLAC DEVILLE (2000) — AIR BAGS Mar 19, 2015
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN
CADILLAC DEVILLE (2005) — ELECTRICAL SYSTEM Mar 19, 2015
Incident date: Mar 19, 2015
DURING WINTER DRIVING, TURNED ON THE HEATED STEERING WHEEL, FELT THE FINGERS OF MY LEFT HAND BEGIN TO BURN AND NOTICED SMOKE COMING FROM THE HEATED STEERING WHEEL COVER. I IMMEDIATELY SWITCHED OFF THE HEATED STEERING WHEEL, THE SMOKING STOPPED. I HAVE NOT USED THAT FEATURE SINCE, HAVE NOT HAD IT REPAIRED. CHECKED FOR RECALLS ON THIS PROBLEM, DID NOT FIND ANY. *TR
Fire
CADILLAC CTS (2007) — ELECTRICAL SYSTEM Mar 19, 2015
Incident date: Feb 4, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, ON THE WAY HOME, THE INSTRUMENT PANEL MOMENTARILY FLICKERED. THE CONTACT DROVE OVER A BUMP ON THE ROAD AND THE VEHICLE STALLED. THE KEY WOULD GET STUCK INSIDE THE IGNITION INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNI... Read more
CADILLAC ESCALADE (2002) — ELECTRICAL SYSTEM:IGNITION Mar 19, 2015
Incident date: Mar 19, 2013
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE FOUR WHEEL DRIVE ENGAGED, THE VEHICLE FAILED TO SWITCH BACK TO TWO WHEEL DRIVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
CADILLAC ATS (2014) — UNKNOWN OR OTHER Mar 18, 2015
Incident date: Aug 11, 2014
I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE. MY HUSBAND THOUGHT I WAS BEING A BRAT, SO I TOLD HIM TO DRIVE THE CAR. HE TOOK THE CAR FOR A TEST DRIVE AND LESS THAN MINUTES INTO HIS TEST DR... Read more
Crash 2 injured
CADILLAC ATS (2014) — ELECTRONIC STABILITY CONTROL (ESC) Mar 18, 2015
Incident date: Aug 11, 2014
I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE. MY HUSBAND THOUGHT I WAS BEING A BRAT, SO I TOLD HIM TO DRIVE THE CAR. HE TOOK THE CAR FOR A TEST DRIVE AND LESS THAN MINUTES INTO HIS TEST DR... Read more
Crash 2 injured
CADILLAC ATS (2014) — AIR BAGS Mar 18, 2015
Incident date: Aug 11, 2014
I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE. MY HUSBAND THOUGHT I WAS BEING A BRAT, SO I TOLD HIM TO DRIVE THE CAR. HE TOOK THE CAR FOR A TEST DRIVE AND LESS THAN MINUTES INTO HIS TEST DR... Read more
Crash 2 injured
CADILLAC DEVILLE (2003) — ELECTRICAL SYSTEM Mar 18, 2015
Incident date: Mar 2, 2015
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE RECALL REPAIR WAS NOT EFFECTIVE. THE CONSUMER STATED THE IGNITION SWITCH SHOULD HAVE BEEN REPLACED, AS THE VEHICLE SHUT OFF WHILE DRIVING IN TRAFFIC. THE CONSUMER HAD TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THE VEHICLE USUALLY RE-STARTED, BUT A TIMES WHEN HE TURNED THE SWIT... Read more
CADILLAC DEVILLE (2003) — AIR BAGS Mar 18, 2015
Incident date: Mar 2, 2015
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE RECALL REPAIR WAS NOT EFFECTIVE. THE CONSUMER STATED THE IGNITION SWITCH SHOULD HAVE BEEN REPLACED, AS THE VEHICLE SHUT OFF WHILE DRIVING IN TRAFFIC. THE CONSUMER HAD TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THE VEHICLE USUALLY RE-STARTED, BUT A TIMES WHEN HE TURNED THE SWIT... Read more
CADILLAC CTS (2011) — POWER TRAIN Mar 16, 2015
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V341000 (AIR BAGS, POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
CADILLAC CTS (2011) — AIR BAGS Mar 16, 2015
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V341000 (AIR BAGS, POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
CADILLAC SRX (2010) — EXTERIOR LIGHTING Mar 16, 2015
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT DEVELOPED MOISTURE INSIDE THE HEADLIGHT ASSEMBLY, WHICH CAUSED THE HEADLIGHT TO BURN OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE DRIVER SIDE HEADLIGHT DEVELOPED MOISTURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WA... Read more
CADILLAC ESCALADE (2007) — STRUCTURE Mar 16, 2015
Incident date: Mar 1, 2013
CRACK ON FRONT DASH APPEARED A COUPLE OF YEARS AGO. WAS TOLD IT WAS A COMMON PROBLEM BUT NO RECALL. TODAY I NOW HAVE THREE CRACKS AND AN ESTIMATE OF ALMOST $400 TO REPLACE THE PART. IN A QUICK LOOK ONLINE THIS PROBLEM APPEARS TO BE VERY COMMON. I KNOW THERE IS A PUSH TO HAVE GM REPLACE THIS PART AT THEIR EXPENSE AS IT APPEARS TO BE DEFECTIVE. SOMETHING I AGREE WITH AND AM IN FAVOR OF. *TR
CADILLAC SRX (2006) — ELECTRONIC STABILITY CONTROL (ESC) Mar 15, 2015
Incident date: Feb 19, 2015
THIS IS THE THIRD INCIDENT WITH THIS VEHICLE INVOLVING THE TRACTION CONTROL STABILITY SYSTEM LOCKING UP. THE LAST TWO EVENT INVOLVED A CRASH. THE MOST RECENT CRASH I BROKE MY NECK AND I AM IN REHAB RECOVERY. THIS MOST RECENT CRASH INVOLVED A COMPLETE LOSS OF CONTROL WHERE THE STABILITY LIGHTS ON THE DASH CAME ON ALL OF SUDDEN ON A SNOW / ICE COVERED ROAD, AND THE BACK END SPUN AROUND AND I CRASHE... Read more
Crash 1 injured
CADILLAC STS (2008) — STEERING Mar 14, 2015
Incident date: Mar 14, 2014
STEERING WHEEL HEATER STOPPED WORKING. DEALER WANTS 1100 TO REPLACE. AFTER READING MANY FORUMS THIS SEEMS TO BE A COMMON PROBLEM. *TR
CADILLAC CTS (2006) — SERVICE BRAKES Mar 13, 2015
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE REVERSING OUT OF A PARKING SPACE AT APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT OBSERVED THAT THE BRAKE HOSE HAD RUPTURED AND THE CHECK BRAKE FLUID LEVEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE... Read more
CADILLAC STS (2007) — FUEL/PROPULSION SYSTEM Mar 13, 2015
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS UNCERTAIN WHEN THEY WOULD HAVE THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CADILLAC ESCALADE (2007) — ELECTRONIC STABILITY CONTROL (ESC) Mar 12, 2015
Incident date: Sep 27, 2013
DRIVER STOPPED VEHICLE PREPARING TO PARK, PLACED IT IN "PARK" AND PROCEEDED TO TURN IGNITION INTO "OFF" POSITION. THE KEY WAS FIRMLY LOCKED IN THE "RUN" POSITION AND WOULD NOT TURN TO "OFF" OR ANY OTHER POSITION. AFTER TRYING TO TURN KEY FOR SEVERAL MINUTES, DRIVER CALLED GM/SEWELL - CADILLAC SERVICE DEPARTMENT FOR INSTRUCTION TO TURN THE VEHICLE OFF. THE SERVICE DEPARTMENT COULD NOT PROVIDE ANY... Read more
CADILLAC ESCALADE (2007) — POWER TRAIN Mar 12, 2015
Incident date: Sep 27, 2013
DRIVER STOPPED VEHICLE PREPARING TO PARK, PLACED IT IN "PARK" AND PROCEEDED TO TURN IGNITION INTO "OFF" POSITION. THE KEY WAS FIRMLY LOCKED IN THE "RUN" POSITION AND WOULD NOT TURN TO "OFF" OR ANY OTHER POSITION. AFTER TRYING TO TURN KEY FOR SEVERAL MINUTES, DRIVER CALLED GM/SEWELL - CADILLAC SERVICE DEPARTMENT FOR INSTRUCTION TO TURN THE VEHICLE OFF. THE SERVICE DEPARTMENT COULD NOT PROVIDE ANY... Read more
CADILLAC CTS (2006) — ENGINE Mar 12, 2015
Incident date: Jan 1, 2013
2006 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE ISSUES. *SMD THE CONSUMER WAS INFORMED THERE WERE TWO PANS UNDER THE ENGINE THAT WERE LEAKING OIL AND THE GASKETS NEEDED TO BE REPLACED. ONLY THE SMALL PAN WAS REPLACED. TWO WEEKS AGO, THE CONSUMER NOTICED OIL SPOTS ON THE GARAGE FLOOR. THE DEALER INFORMED THE CONSUMER IT WOULD COST $3,000 TO REPAIR THE VEHICLE. *JB
CADILLAC DTS (2006) — EXTERIOR LIGHTING Mar 12, 2015
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS WITH THE AUTOMATIC HEADLIGHTS ACTIVATED, THE DRIVER SIDE LOW BEAM HEADLIGHTS UNEXPECTEDLY FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
CADILLAC DEVILLE (2004) — ELECTRICAL SYSTEM Mar 11, 2015
Incident date: Sep 28, 2010
2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT ASSISTANCE. *SMD THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED PRIOR TO THE RECALL ANNOUNCEMENT. *JB
CADILLAC ATS (2014) — ELECTRONIC STABILITY CONTROL (ESC) Mar 11, 2015
Incident date: Aug 11, 2014
I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE, BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE I TOOK MY CAR IN FOR THE LEASE MAINTENANCE PACKAGE THE DEALERSHIP DID TIRE ROTATION AND AT TIME THERE WAS NO MENTION OF MY TIRES THREAD WEARING DO... Read more
Crash 2 injured
CADILLAC XTS (2013) — EXTERIOR LIGHTING Mar 11, 2015
Incident date: Jan 7, 2015
RIGHT TURN SIGNAL FAILURE.. ALL OF MY RIGHT TURN SIGNAL MARKS GO OUT. FRONT, MIRROR, AND REAR. THE DEALER WHERE I TOOK THE MY VEHICLE TO SAID THAT THEY COULD NOT GET IT TO REPRODUCE THE PROBLEM. I WAS TOLD THAT IN THEIR DIAGNOSTIC THAT IT WAS SHOWING THE FRONT TURN SIGNAL FAILURE AND I HAD A PICTURE OF THE REAR TURN SIGNAL FAILURE. THEY TOLD ME I NEEDED TO VIDEO TAPE IT WHEN IT HAPPENS. WHILE I'M ... Read more
CADILLAC DTS (2004) — TIRES Mar 10, 2015
Incident date: Feb 16, 2015
TL*THE CONTACT OWNS A 2004 CADILLAC DTS EQUIPPED WITH MICHELIN RADIAL X TIRES, AND TIRE SIZE 235/55/R17. THE CONTACT STATED THAT ALL THE TIRES WERE CRACKED SEVERELY WHICH CAUSED THE AIR TO LEAK OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FA... Read more
CADILLAC STS (2008) — ELECTRICAL SYSTEM Mar 10, 2015
Incident date: Oct 15, 2014
TL*THE CONTACT OWNS 2008 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO RECOGNIZE THE KEY FOB. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.
CADILLAC SRX (2010) — EXTERIOR LIGHTING Mar 9, 2015
Incident date: Mar 9, 2015
DRIVER HEADLIGHT STOP WORKING. WATER INSIDE THE HEAD LIGHT CAUSING THE BULB TO FAIL. DEALER WILL NOT COVER THE COST OF REPAIR. *TR
CADILLAC STS (2008) — WHEELS Mar 6, 2015
Incident date: Dec 1, 2014
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
CADILLAC STS (2008) — AIR BAGS Mar 6, 2015
Incident date: Dec 1, 2014
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
CADILLAC SRX (2011) — WHEELS Mar 6, 2015
Incident date: Mar 5, 2015
2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR
CADILLAC SRX (2011) — SERVICE BRAKES Mar 6, 2015
Incident date: Mar 5, 2015
2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR
CADILLAC SRX (2011) — STEERING Mar 6, 2015
Incident date: Mar 5, 2015
2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR
CADILLAC CTS (2008) — STRUCTURE:BODY Mar 6, 2015
Incident date: Feb 7, 2015
TL*THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
CADILLAC CTS (2008) — ENGINE Mar 6, 2015
Incident date: Feb 7, 2015
TL*THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
CADILLAC CTS (2011) — ELECTRICAL SYSTEM Mar 6, 2015
Incident date: Mar 4, 2015
MY CTS WAS IN A NON GM AUTHORIZED MECHANICS SHOP HAVING OIL CHANGE AND BRAKES DONE. WHILE WORKING IN THE CAR I ASKED TO HAVE THEM LOOK AT MY REAR ASSIST CAMERA. THE CAMERA AND WIRING TO THE CAMERA WERE ACTUALLY SMOLDERING AT THIS POINT. MY MECHANIC ALSO TOLD ME THAT THE TRANSFER CASE WAS LEAKING AND THAT THE CENTRAL DRIVE SHAFT WAS BAD. MY MECHANIC REMOVED THE SMOLDERING REAR ASSIST CAMERA, PUT TH... Read more
Fire
CADILLAC CTS (2014) — ELECTRICAL SYSTEM Mar 6, 2015
Incident date: Mar 6, 2014
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 3/31/15*CN
CADILLAC CTS (2014) — ELECTRICAL SYSTEM Mar 6, 2015
Incident date: Apr 17, 2014
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THE INGINTION SWITCH HAD ISSUES TURNING ON WHILE THE VEHICLE WAS IN PARK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 23,962.
CADILLAC DTS (2006) — ELECTRICAL SYSTEM Mar 6, 2015
Incident date: Jan 13, 2015
HEATED/COOL SEATS STOP WORKING. *TR
CADILLAC DTS (2006) — SEATS Mar 6, 2015
Incident date: Jan 13, 2015
HEATED/COOL SEATS STOP WORKING. *TR
CADILLAC CTS (2006) — AIR BAGS Mar 6, 2015
Incident date: Jul 1, 2012
TL* THE CONTACT OWNED A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH DURING INCLEMENT WEATHER, THE CONTACT CRASHED THE VEHICLE INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCL... Read more
Crash 1 injured
CADILLAC SRX (2011) — POWER TRAIN Mar 6, 2015
Incident date: Mar 4, 2015
2011 CADILLAC SRX PARKED AND TURNED OFF. HOWEVER DUE TO FACT NO ALARM SOUNDS TO NOTIFY DRIVER THE CAR IS NOT IN PARK , CAR REMAINED IN DRIVE AND STARTED TO ROLL BACKWARDS WHILE ON A HILL ENDANGERING THE INDIVIDUALS EXITING THE VEHICLES. *TR
CADILLAC STS (2006) — FUEL/PROPULSION SYSTEM Mar 5, 2015
Incident date: Mar 5, 2015
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CADILLAC SRX (2014) — ENGINE Mar 4, 2015
Incident date: Feb 28, 2015
TL*THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT LESS THAN 5 MPH AND ATTEMPTING TO PARK, THERE WAS SMOKE AND MASSIVE FLAMES ERUPTING FROM UNDERNEATH THE PASSENGER'S SIDE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A... Read more
Fire
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