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Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 20,902 complaints for CADILLAC

CADILLAC CTS (2005) — FUEL/PROPULSION SYSTEM Apr 16, 2015
Incident date: Dec 29, 2014
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP DISCHARGED INTO THE ENGINE, WHICH CAUSED THE OIL AND ENGINE BEARINGS TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V3940... Read more
CADILLAC CTS (2005) — ENGINE Apr 16, 2015
Incident date: Dec 29, 2014
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP DISCHARGED INTO THE ENGINE, WHICH CAUSED THE OIL AND ENGINE BEARINGS TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V3940... Read more
CADILLAC DEVILLE (1999) — ELECTRICAL SYSTEM Apr 16, 2015
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS A 1999 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT RETRIEVED CODES FROM THE ON BOARD COMPUTER: PASS KEY OPEN/SHORTER PELLET, PASS KEY WRONG AND FUEL SENSOR FEEDBAC... Read more
CADILLAC CTS (2011) — AIR BAGS Apr 15, 2015
Incident date: Apr 15, 2015
<A HREF="HTTP://DISCOUNTHOARDER.COM/">HTTP://DISCOUNTHOARDER.COM/</A>. *TR
CADILLAC CTS (2011) — TIRES Apr 15, 2015
Incident date: Apr 15, 2015
<A HREF="HTTP://DISCOUNTHOARDER.COM/">HTTP://DISCOUNTHOARDER.COM/</A>. *TR
CADILLAC DTS (2008) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Apr 15, 2015
Incident date: Nov 11, 2011
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
CADILLAC CTS (2007) — POWER TRAIN Apr 15, 2015
Incident date: Apr 2, 2015
ON 4/02/2015 I WAS DRIVING MY VEHICLE WHEN SUDDENLY I HEARD A EXPLOSION TYPE SOUND AND IT WOULD NOT MOVE. I WAS DOING APPROXIMATELY 30 TO 35 MPH. I PULLED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE WHEN I SAW OIL COMING OUT FROM THE BACK OF THE CAR I CALLED AAA AND THEY TOWED ME TO MY HOME WERE I DID RESEARCH AND FOUND THAT CADILLAC CTS FROM 2005-2007 WERE HAVING PROBLEMS WITH THE REAR DIFF... Read more
CADILLAC DEVILLE (2000) — ENGINE Apr 15, 2015
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2000 CADILLAC STS. WHILE DRIVING 65 MPH, THE ENGINE COOLING SYSTEM OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 05/... Read more
CADILLAC SRX (2005) — ENGINE Apr 15, 2015
Incident date: Feb 2, 2015
AT APPROX. 121,000 MILES, WENT TO START MY CAR, WHEN STARTED THERE WAS AN AWFUL KNOCKING NOISE UNDER THE HOOD, THE ENTIRE CAR WAS SHAKING, AND MISFIRING. AFTER TAKING TO THE DEALER, I WAS TOLD THE TIMING CHAIN NEEDED REPLACED. OVER $2000 TO DO THIS, DURING HAVING THE TIMING CHAIN REPLACED I WAS TOLD THAT THE TIMING CHAIN GEARS HAD BEEN PREVIOUSLY MARKED MEANING THE TIMING CHAIN ON MY VEHICLE HAD B... Read more
CADILLAC CTS (2009) — FUEL/PROPULSION SYSTEM Apr 15, 2015
Incident date: Apr 12, 2015
WHILE DRIVING ON THE INTERSTATE, DURING A VIOLENT RAIN STORM, MY CARS CHECK ENGINE LIGHT WENT ON AND THE DIC MESSAGE "REDUCED ENGINE POWER MESSAGE CAME ON" WHICH IMMEDIATELY LIMITED THE TO APPROX. 2500 RPM. THIS ACTION CREATED A TOTALLY UNSAFE DRIVING SITUATION. THE REDUCED POWER SLOWED THE CAR IMMEDIATELY, IN HEAVY TRAFFIC, IN A HEAVY RAIN STORM , WITH LOW VISIBILITY. LUCKY FOR MYSELF AND MY... Read more
CADILLAC CTS (2009) — ELECTRICAL SYSTEM Apr 15, 2015
Incident date: Apr 12, 2015
WHILE DRIVING ON THE INTERSTATE, DURING A VIOLENT RAIN STORM, MY CARS CHECK ENGINE LIGHT WENT ON AND THE DIC MESSAGE "REDUCED ENGINE POWER MESSAGE CAME ON" WHICH IMMEDIATELY LIMITED THE TO APPROX. 2500 RPM. THIS ACTION CREATED A TOTALLY UNSAFE DRIVING SITUATION. THE REDUCED POWER SLOWED THE CAR IMMEDIATELY, IN HEAVY TRAFFIC, IN A HEAVY RAIN STORM , WITH LOW VISIBILITY. LUCKY FOR MYSELF AND MY... Read more
CADILLAC SRX (2008) — VISIBILITY/WIPER Apr 14, 2015
Incident date: Apr 13, 2015
WHILE DRIVING ON OUR DRIVEWAY, (NO TREES, ROCKS, DEBRIS, ETC) THE CENTER PORTION OF THE MOONROOF IMPLODED INTO THE CAR. THE SHADE WAS PULLED TRAPPING MOST OF THE GLASS SHARDS FROM ENTERING THE VEHICLE. NOTHING COULD HAVE POSSIBLY HIT THE GLASS AND I WAS TRAVELING 5 MPH OR LESS, COMING TO A STOP AT THE END OF OUR DRIVEWAY. I HAVE READ MANY COMPLAINTS ONLINE OF THIS OCCURRING AND THINK IT IS A M... Read more
CADILLAC SRX (2005) — ENGINE Apr 14, 2015
Incident date: Mar 9, 2015
INTERMITTENT ATTEMPTS AT STARTING. START ATTEMPTS WITHOUT THE KEY BEING ACTUATATED. *TR
CADILLAC SRX (2013) — SUSPENSION Apr 13, 2015
Incident date: Mar 28, 2015
OUR CADILLAC SRX SUDDENLY VEERED OFF THE ROAD WHEN DRIVING 55MPH ON A STRAIGHT LEVEL ROAD. THE VEHICLE LEFT THE ROAD HITTING A TREE AND ONLY THE DRIVER'S AIRBAG DEPLOYED EVEN THOUGH IT WAS AN OFFSET FRONTAL COLLISION. THE CAR HAD ALL RECALLED ITEMS ALREADY FIXED BY GM DEALERS BEFORE THE CRASH OCCURRED. THE VEHICLE WAS A TOTAL LOSS. *TR
Crash 1 injured
CADILLAC SRX (2013) — STEERING Apr 13, 2015
Incident date: Mar 28, 2015
OUR CADILLAC SRX SUDDENLY VEERED OFF THE ROAD WHEN DRIVING 55MPH ON A STRAIGHT LEVEL ROAD. THE VEHICLE LEFT THE ROAD HITTING A TREE AND ONLY THE DRIVER'S AIRBAG DEPLOYED EVEN THOUGH IT WAS AN OFFSET FRONTAL COLLISION. THE CAR HAD ALL RECALLED ITEMS ALREADY FIXED BY GM DEALERS BEFORE THE CRASH OCCURRED. THE VEHICLE WAS A TOTAL LOSS. *TR
Crash 1 injured
CADILLAC XTS (2013) — WHEELS Apr 13, 2015
Incident date: Mar 26, 2015
THE EXPERIENCE WITH ARMEN WAS, WITHOUT A DOUBT, THE WORST CAR EXPERIENCE IN MY 40+ YEARS OF DRIVING. FIRST OFF, MY 2013 XTS PLATINUM HAS BEEN A PROBLEM SINCE I BOUGHT IT. AFTER DRIVING ABOUT A YEAR I HAD A SEVERE SHIMMY AND VIBRATION IN THE WHEELS THAT SCARED THE HELL OUT OF ME. TOOK IT IN AND WAS TOLD ALL 4 WHEELS WERE DAMAGED AND NEEDED TO BE REPLACED, TED ROBINSON WENT TO BAT FOR ME AND GOT ... Read more
CADILLAC SRX (2011) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Apr 13, 2015
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE NAVIGATION SYSTEM FAILED TO WORK AND INDICATED THAT THE ROUTE CALCULATED WAS INCORRECT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN CANADA WHO UPDATED THE SOFTWARE AND INSTALLED A NEW ANTENNA; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER IN THE UNITED STATES WHO PROVIDED A SOFTWARE UPDAT... Read more
CADILLAC CTS (2011) — SERVICE BRAKES Apr 10, 2015
Incident date: Mar 16, 2015
DRIVING TO WORK WENT TO STOP AND VEHICLE PULL TO THE SIDE AND WOULD NOT STOP NORMAL. I DROVE THE VEHICLE TO THE DEALER AND THE REPORTED RIGHT REAR HUB NOT SENSING SPEED SIGNAL AND NEEDED TO REPLACE AND NOT COVERED UNDER MY WARRANTY. I SEE GM AND CADILLAC HAS HAD A LOT OF PROBLEMS WITH THIS WHEEL HUD AND HAVE RECALLED ON OTHER MODEL YEARS. THESE ARE $600.00 PER WHEEL TO REPLACE AND THINK THAT THEY ... Read more
CADILLAC CTS (2011) — STEERING Apr 10, 2015
Incident date: Mar 16, 2015
DRIVING TO WORK WENT TO STOP AND VEHICLE PULL TO THE SIDE AND WOULD NOT STOP NORMAL. I DROVE THE VEHICLE TO THE DEALER AND THE REPORTED RIGHT REAR HUB NOT SENSING SPEED SIGNAL AND NEEDED TO REPLACE AND NOT COVERED UNDER MY WARRANTY. I SEE GM AND CADILLAC HAS HAD A LOT OF PROBLEMS WITH THIS WHEEL HUD AND HAVE RECALLED ON OTHER MODEL YEARS. THESE ARE $600.00 PER WHEEL TO REPLACE AND THINK THAT THEY ... Read more
CADILLAC CTS (2011) — ELECTRONIC STABILITY CONTROL (ESC) Apr 10, 2015
Incident date: Mar 16, 2015
DRIVING TO WORK WENT TO STOP AND VEHICLE PULL TO THE SIDE AND WOULD NOT STOP NORMAL. I DROVE THE VEHICLE TO THE DEALER AND THE REPORTED RIGHT REAR HUB NOT SENSING SPEED SIGNAL AND NEEDED TO REPLACE AND NOT COVERED UNDER MY WARRANTY. I SEE GM AND CADILLAC HAS HAD A LOT OF PROBLEMS WITH THIS WHEEL HUD AND HAVE RECALLED ON OTHER MODEL YEARS. THESE ARE $600.00 PER WHEEL TO REPLACE AND THINK THAT THEY ... Read more
CADILLAC CTS (2005) — AIR BAGS Apr 9, 2015
Incident date: Apr 7, 2015
MY VEHICLE HAS A RECALL ON THE AIR BAG PRESSURE SENSOR MODULE. DUE TO MISSING THE CUTOFF DATE OF EXACTLY 1 MONTH THE DEALERSHIP WOULD NOT HONOR THE PAIRS. DUE TO THE $650 REPAIRS REQUIRED I WAS NOT PREPARED TO HAVE THAT SERVICE DONE. ANY ASSISTANCE OR CLARITY ON THIS IS GREATLY APPRECIATED. *TR
CADILLAC SRX (2014) — VISIBILITY/WIPER Apr 7, 2015
Incident date: Apr 6, 2015
REAR WIPER SPUN 360 DEGREES AND WONT RESET TO PROPER ALIGNMENT. *TR
CADILLAC STS (2005) — POWER TRAIN Apr 6, 2015
Incident date: Apr 30, 2013
THE REAR PINION SEAL ON MY CAR HAS FAILED A LONG TIME AGO. IT IS ODDLY STRANGE HOW THE 2005-2007 CADILLAC BUILDS HAVE THIS PROBLEM, YET, SOMEHOW MY VIN ISN'T INCLUDED IN THE SAFETY RECALL. THIS APPEARS TO BE A WIDER PROBLEM THAN THE BULLETIN COVERS. THIS REALLY NEEDS TO BE ADDRESSED AS SOMEONE IS GOING TO BE DRIVING ONE DAY AND THEIR CAR IS GOING TO STOP ABRUPTLY AND CAUSE A MAJOR ACCIDENT. ... Read more
CADILLAC ESCALADE (2004) — ELECTRICAL SYSTEM Apr 6, 2015
Incident date: Feb 10, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
CADILLAC CTS (2004) — ELECTRICAL SYSTEM Apr 6, 2015
Incident date: Sep 9, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CADILLAC CTS (2005) — POWER TRAIN Apr 4, 2015
Incident date: Mar 25, 2015
THE TRACTION CONTROL TURNED OFF WHEN I WAS DRIVING AT ABOUT 45MPH. I HAVE LOSS OF MOTIVE POWER AND TRACTION CONTROL WILL NOT TURN BACK ON. I KNOW THERE WAS A RECALL FOR THIS SAME YEARS POWERTRAIN SEAL GOING BAD AND THINK THAT THIS IS A DEFECTIVE MODEL THAT WASN'T RECALLED. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS SERIOUS ISSUE??? *TR
CADILLAC CTS (2005) — ELECTRONIC STABILITY CONTROL (ESC) Apr 4, 2015
Incident date: Mar 25, 2015
THE TRACTION CONTROL TURNED OFF WHEN I WAS DRIVING AT ABOUT 45MPH. I HAVE LOSS OF MOTIVE POWER AND TRACTION CONTROL WILL NOT TURN BACK ON. I KNOW THERE WAS A RECALL FOR THIS SAME YEARS POWERTRAIN SEAL GOING BAD AND THINK THAT THIS IS A DEFECTIVE MODEL THAT WASN'T RECALLED. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS SERIOUS ISSUE??? *TR
CADILLAC ESCALADE (2014) — ELECTRICAL SYSTEM Apr 3, 2015
Incident date: Apr 27, 2014
WHILE STARTING THE VEHICLE THERE WAS A LOUD SERIES OF POPPING SOUNDS FOLLOWED BY SOME SMOKE WHICH CAME FROM UNDER THE HOOD. THE ENGINE WAS QUICKLY TURNED OFF AND THE SMOKE CLEARED. THE HOOD INSULATION SHOWS A SLIGHTLY DAMAGED/STAINED/HEAT EFFECTED AREA ABOVE THE ALTERNATOR. THE VEHICLE WAS SUBSEQUENTLY RESTARTED SEVERAL TIMES AND HAS BEEN CHECKED BY THE DEALER AND NO PROBLEMS COULD BE FOUND OR ... Read more
CADILLAC DEVILLE (2003) — ENGINE Apr 3, 2015
Incident date: Oct 23, 2014
AFTER TAKING OFF FROM A STOP SIGN, I DROVE UP OVER ABOUT 1 1/2 INCH VERTICAL RISE IN THE PAVEMENT (SMALL BUMP). THE ENGINE AND ELECTRICAL SYSTEMS SHUT DOWN. I LOST POWER STIRRING AND POWER BRAKES. I GOT STOPPED AND RESTARTED THE ENGINE. THIS OCCURRED ABOUT 3 DAYS AFTER I HAD TAKEN MY CAR TO THE GM DEALER FOR REPAIRS COVERED BY GM RECALL 14299, "UNINTENDED IGNITION KEY ROTATION". MY KEY DID NOT ... Read more
CADILLAC SRX (2010) — EXTERIOR LIGHTING Apr 2, 2015
Incident date: Mar 18, 2015
HID STYLE HEADLAMPS WHILE DRIVING AT NIGHT THE DRIVES LOW BEAMS QUIT WORKING. THE SAME THING HAD HAPPENED TO THE PASSENGER SIDE LOW BEAM ABOUT A YEAR AGO. ROUGHLY, A WEEK OR TWO BEFORE THE LOW BEAMS FAILED THE HEADLAMPS STARTED-GETTING MOISTURE BUILD UP INSIDE THEM. HEADLAMPS HAVE NEVER BEEN DAMAGED, HIT OR BUMPED. CANNOT JUST REPLACE HID BULB, NEW BULBS WILL FAIL DUE TO THE MOISTURE PROBLEM. E... Read more
CADILLAC ESCALADE (2003) — ELECTRICAL SYSTEM Apr 1, 2015
Incident date: Mar 21, 2015
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING AT 25 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE CUP HOLDER. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PART BENEATH THE CUP HOLDER HAD MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
Fire
CADILLAC SRX (2009) — VEHICLE SPEED CONTROL Mar 31, 2015
Incident date: Mar 24, 2015
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED FORWARD, CRASHED INTO A STORE, AND STRUCK ONE PERSON. THE PERSON STRUCK BY THE VEHICLE SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash 1 injured
CADILLAC DEVILLE (2004) — ELECTRICAL SYSTEM Mar 31, 2015
Incident date: Mar 31, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CADILLAC DTS (2006) — VEHICLE SPEED CONTROL Mar 31, 2015
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE CONTINUED TO ACCELERATE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ... Read more
CADILLAC DTS (2006) — ENGINE Mar 31, 2015
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE CONTINUED TO ACCELERATE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ... Read more
CADILLAC SRX (2014) — SEATS Mar 29, 2015
Incident date: Mar 9, 2015
WHILE MAKING A 3 HOUR NON STOP DRIVE WITH THE DRIVER SEAT HEATER ON HIGH I RECEIVED SEVERE BURNS ON MY RIGHT THIGH. IT BLISTERED IN 2 OF THE 4 PLACES THAT THE SKIN WAS BURNED. *TR
1 injured
CADILLAC CTS (2008) — FUEL/PROPULSION SYSTEM Mar 28, 2015
Incident date: Mar 5, 2015
VEHICLE REFUSED TO START MULTIPLE TIMES AFTER REFUELING. HAD A DIAGNOSIS DONE AND THE CODE WAS FOR THE EVAPORATOR SENSOR. I HAD IT REPLACED AND THE SAME THING HAPPENED AGAIN, TO INCLUDE THE SAME CODE. *TR
CADILLAC XTS (2014) — ENGINE Mar 27, 2015
Incident date: Mar 16, 2015
DRIVING ON INTERSTATE WHEN ENGINE QUIT RUNNING. WAS ABLE TO GET CAR TO SHOULDER OF THE ROAD. AFTER A COUPLE OF MINUTES, CAR STARTED AND RAN FINE. AFTER IT STARTED, I IMMEDIATELY CONTACTED ONSTAR; THEY RAN A DIAGNOSIS ON VEHICLE AND SAID THEY FOUND NO PROBLEMS. I LATER TOOK CAR TO DEALER AND REPORTED THIS STALL. DEALER SAID EVERYTHING CHECKED O.K. *TR
CADILLAC XTS (2014) — ELECTRICAL SYSTEM Mar 27, 2015
Incident date: Mar 16, 2015
DRIVING ON INTERSTATE WHEN ENGINE QUIT RUNNING. WAS ABLE TO GET CAR TO SHOULDER OF THE ROAD. AFTER A COUPLE OF MINUTES, CAR STARTED AND RAN FINE. AFTER IT STARTED, I IMMEDIATELY CONTACTED ONSTAR; THEY RAN A DIAGNOSIS ON VEHICLE AND SAID THEY FOUND NO PROBLEMS. I LATER TOOK CAR TO DEALER AND REPORTED THIS STALL. DEALER SAID EVERYTHING CHECKED O.K. *TR
CADILLAC XTS (2014) — POWER TRAIN Mar 27, 2015
Incident date: Mar 16, 2015
DRIVING ON INTERSTATE WHEN ENGINE QUIT RUNNING. WAS ABLE TO GET CAR TO SHOULDER OF THE ROAD. AFTER A COUPLE OF MINUTES, CAR STARTED AND RAN FINE. AFTER IT STARTED, I IMMEDIATELY CONTACTED ONSTAR; THEY RAN A DIAGNOSIS ON VEHICLE AND SAID THEY FOUND NO PROBLEMS. I LATER TOOK CAR TO DEALER AND REPORTED THIS STALL. DEALER SAID EVERYTHING CHECKED O.K. *TR
CADILLAC DEVILLE (2001) — ELECTRICAL SYSTEM Mar 27, 2015
Incident date: Mar 16, 2015
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ANTI-THEFT SYSTEM WARNING LIGHT ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED TWO DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REAS... Read more
CADILLAC DEVILLE (1999) — ELECTRICAL SYSTEM Mar 27, 2015
Incident date: Jan 23, 2015
TL*THE CONTACT OWNS A 1999 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE AT A MECHANIC FOR A ROUTINE SERVICE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER AND AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
CADILLAC STS (2005) — FUEL/PROPULSION SYSTEM Mar 26, 2015
Incident date: Mar 19, 2015
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,00... Read more
CADILLAC DEVILLE (2002) — ELECTRICAL SYSTEM Mar 26, 2015
Incident date: Mar 24, 2015
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/11/15*CN
CADILLAC SRX (2013) — POWER TRAIN Mar 25, 2015
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT FELT THAT THE TRANSMISSION FAILED AND TOOK THE VEHICLE TO THE DEALER. THE DEALER DETERMINED THERE WAS NO TRANSMISSION FAILURE. LATER, THE TRANSMISSION JERKED AND CAUSED THE VEHICLE TO CRASH INTO A BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS UNABLE TO BE CONTROLLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER... Read more
Crash
CADILLAC ATS (2014) — ENGINE Mar 25, 2015
Incident date: Feb 20, 2015
THE ENGINE STALLS WHILE DRIVING, WITH OUT ANY ALERT. IT HAS STALLED ON THREE DIFFERENT DATES SINCE I LEASED THE VEHICLE. *TR
CADILLAC SRX (2010) — EXTERIOR LIGHTING Mar 25, 2015
Incident date: Mar 20, 2015
WHILE DRIVING IN THE RAIN ALL LIGHTS WENT OUT AND THEN CAME BACK ON AFTER ABOUT 15 SECONDS. *TR
CADILLAC CTS (2009) — ENGINE Mar 25, 2015
Incident date: Mar 25, 2015
THE CHECK ENGINE LIGHT ILLUMINATED AND DEALER DIAGNOSED PROBLEM CODE AS P0008 PERTAINING TO THE TIMING CHAIN. I WAS THEN TOLD THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED FOR A COST OF APPROXIMATELY $2200. VEHICLE IS WELL-CARED FOR AND HAS 83,800 MILES ON IT. ACCORDING TO OTHER COMPLAINTS MADE TO NHTSA, A NUMBER OF PEOPLE HAVE EXPERIENCED PREMATURE TIMING CHAIN WEAR WITH THIS M... Read more
CADILLAC CTS (2012) — FUEL/PROPULSION SYSTEM Mar 25, 2015
Incident date: Mar 10, 2015
AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTAKE OTHERWISE THE QUICK DISCONNECT WOULD NOT HAVE BEE PROVIDED. THE ST... Read more
CADILLAC ATS (2014) — TIRES Mar 24, 2015
Incident date: Aug 11, 2014
****GM SAID THAT THE TIRE WERE WORN THAT IS WHAT CAUSED THE CRASH** I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE. MY HUSBAND THOUGHT I WAS BEING A BRAT, SO I TOLD HIM TO DRIVE THE CAR. H... Read more
Crash 2 injured
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