Consumer Safety Complaints

Incident date: May 13, 2015

ACCELERATION FOR NO REASON. I WAS BACKING OUT OF A PARKING SPOT AND I PUT THE CAR IN REVERSE. I WAS NEARING THE EDGE OF THE CURB ON MY RIGHT FRONT WHEEL SO I STEPPED ON THE BRAKE, STOPPED THE CAR, AND SHIFTED INTO DRIVE SO I COULD MOVE THE VEHICLE FORWARD TO AVOID HITTING THE CURB WHILE BACKING OUT . ONCE I SHIFTED INTO DRIVE, THE CAR WENT TO FULL ACCELERATION FOR NO REASON AND HIT A POLE AT FULL ... Read more

Crash

Incident date: Apr 3, 2015

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STABILITRAC WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STABILITRAC LIGHT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,931.

Incident date: May 5, 2015

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE SEAL ON THE HEADLIGHT HOUSING CRACKED AND CAUSED THE HEADLIGHTS TO FAIL. THE DEALER STATED THAT DUE TO THE FAILURE, WATER LEAKED INTO THE HEADLIGHT HOUSING. THE DEALER HAD TO REPLACE THE ENTIRE UNIT ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE FAILURE MILEAGE WAS 94,500. UPDATED 7/9/15*CN

Incident date: Apr 1, 2015

I'M CURRENTLY TRANSPORTING ELDER CLIENTS WITHOUT ANY AIRBAGS IN MY VEHICLE FOR THE PAST SIX WEEKS. THERE WAS A RECALL ON THE 2006 CTS, BUT NOT THE STS FOR THE SAME ISSUE. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE ON THE 2006 STS. MY DEALER REFUSES TO HONOR MY REQUEST TO REPAIR THE PASSENGER SEAT SENSOR (WHICH CONTROLS THE AIRBAGS) UNDER RECALL. THANK-YOU!

Incident date: Feb 1, 2015

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THERE WAS FUEL LEAKING WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL/PROPULSION SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART MIGHT BECOME AVAILABLE IN JUNE OF 2015. THE AP... Read more

Incident date: Apr 13, 2015

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI... Read more

Incident date: Apr 13, 2015

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI... Read more

Incident date: Apr 21, 2015

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE SERVICE AIR BAG WARNING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Incident date: May 7, 2014

THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR

Incident date: Mar 19, 2015

I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - 3 WEEKS LATER, I NOTICED A LOSS OF POWER IN THE VEHICLE WHEN TRYING TO ACCELERATE. ADDITIONALLY, WH... Read more

Incident date: Mar 19, 2015

I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - 3 WEEKS LATER, I NOTICED A LOSS OF POWER IN THE VEHICLE WHEN TRYING TO ACCELERATE. ADDITIONALLY, WH... Read more

Incident date: Mar 19, 2015

I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - 3 WEEKS LATER, I NOTICED A LOSS OF POWER IN THE VEHICLE WHEN TRYING TO ACCELERATE. ADDITIONALLY, WH... Read more

Incident date: May 5, 2015

THERE IS AN AUTOMATIC LOCK FEATURE ON THIS VEHICLE. IF THE KEY IS LEFT IN THE CAR, THE DRIVER'S DOOR IS TO REMAIN UNLOCKED. ON MAY 5TH 2015, THIS FEATURE MALFUNCTIONED AND LOCKED ALL DOORS. THE SAFETY COMPLAINT I HAVE IS THAT MY 19 MONTH OLD BABY WAS IN THE CAR WHEN THIS HAPPENED. FORTUNATELY, I WAS IN MY DRIVEWAY AND WAS ABLE TO LOCATE MY SPARE KEY WITHIN MINUTES AND GET HER OUT. I LIVE IN AZ. IF... Read more

Incident date: Jun 8, 2012

I WAS TRAVELING AT NIGHT ON I-95 IN FLORIDA AT 70MPH W/CRUISE CONTROL ENGAGED. VEHICLE SUDDENLY FELL OUT OF 6TH GEAR AND ENGINE OVER-REVVED TO RED-LINE CAUSING ENGINE TO SHUT OFF COMPLETELY (AS IT IS DESIGNED TO DO) - RESULTING IN SUDDEN LOSS OF VEHICLE SPEED, TOTAL LOSS OF POWER STEERING AND POWER BRAKES. I MANAGED TO GUIDE VEHICLE SAFELY TO SHOULDER OF ROAD (ONLY BECAUSE TRAFFIC WAS LIGHT). ... Read more

Incident date: Jun 8, 2012

I WAS TRAVELING AT NIGHT ON I-95 IN FLORIDA AT 70MPH W/CRUISE CONTROL ENGAGED. VEHICLE SUDDENLY FELL OUT OF 6TH GEAR AND ENGINE OVER-REVVED TO RED-LINE CAUSING ENGINE TO SHUT OFF COMPLETELY (AS IT IS DESIGNED TO DO) - RESULTING IN SUDDEN LOSS OF VEHICLE SPEED, TOTAL LOSS OF POWER STEERING AND POWER BRAKES. I MANAGED TO GUIDE VEHICLE SAFELY TO SHOULDER OF ROAD (ONLY BECAUSE TRAFFIC WAS LIGHT). ... Read more

Incident date: Sep 21, 2011

THERE IS A WATER LEAK OCCURRING FROM THE SUNROOF. THE SUNROOF DRAINS CONTINUOUSLY GET CLOGGED. IN RESULT, THE INTERIOR OF THE CAR GETS EXTREMELY WET. THIS OCCURRED ON SEPTEMBER 21, 2011 THEN HAS NOW HAPPENED IN THE SAME EXACT DRAIN ON MAY 05, 2015. WHEN I STARTED THE CAR AFTER DISCOVERING THE WATER FOR THE SECOND TIME THE PASSENGER REAR WINDOW ROLLED DOWN ON ITS OWN AND WILL NO LONGER OPERATE. WH... Read more

Incident date: Sep 21, 2011

THERE IS A WATER LEAK OCCURRING FROM THE SUNROOF. THE SUNROOF DRAINS CONTINUOUSLY GET CLOGGED. IN RESULT, THE INTERIOR OF THE CAR GETS EXTREMELY WET. THIS OCCURRED ON SEPTEMBER 21, 2011 THEN HAS NOW HAPPENED IN THE SAME EXACT DRAIN ON MAY 05, 2015. WHEN I STARTED THE CAR AFTER DISCOVERING THE WATER FOR THE SECOND TIME THE PASSENGER REAR WINDOW ROLLED DOWN ON ITS OWN AND WILL NO LONGER OPERATE. WH... Read more

Incident date: May 2, 2015

THE TRUNK LID ON THE CTS HAS MALFUNCTIONED AND WILLNOT STAY UP. IT CAME DOWN ANS HIT ME ACROSS THE SHOULDERS WHEN TRYING TO UNLOAD ITEMS IN THE TRUNK. THIS HAD HAPPENED ON SEVERAL OCCASIONS, MANY TIMES I HAVE OR OTHER PEOPLE HAVE ACTUALLY BEEN STUCK IN THE HEAD FORCEFULLY BY THIS HEAVY LID. *TR

Incident date: May 1, 2015

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE FAILED TO RESPOND. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK DUE TO THE EXCESSIVE FORCE APPLIED TO THE STEERING WHEEL HOWEVER, NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE D... Read more

1 injured

Incident date: May 2, 2015

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS. ON THE MOST RECENT DIAGNOSTIC TESTING, THE DEALER ADVISED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more

Incident date: May 1, 2015

REAR PINION SEAL FAILED AND REAR AXLE LOCKED UP. LOST CONTROL AND WAS INVOLVED IN ACCIDENT. SHOCKED TO FIND OUT THERE IS A RECALL FOR 2005 AND NEWER CTS (NHTSA CAMPAIGN NUMBER: 07V589000, GM RECALL NO. 07204) BUT NOT MY 2004 WHICH HAS AN IDENTICAL REAR MAIN SEAL. THE PART NUMBER USED IN THE RECALL IS THE SAME TO REPAIR MY 2004. *TR

Crash 1 injured

Incident date: Apr 24, 2015

AS I WAS BACKING OUT OF A PARKING SPACE AND PROCEEDED TO DRIVE FORWARD AND TO COME TO A STOP THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR I ALMOST REAR ENDED ANOTHER VEHICLE AS I HIT THE EMERGENCY BRAKE IN TIME TO STOP MY QUESTION IS THERE A RECALL FOR THIS AS IT NEVER GAVE WARNING ANYTHING WAS WRONG ON THE DASH OR OTHERWISE. *TR

Incident date: Apr 20, 2015

HEADLIGHT FROM 2010 CADILLAC SRX SEAL BREAKS AND HEADLIGHT BLOWS DUE TO MOISTURE DEALER SAYS THE ASSEMBLY NEEDS TO BE REPLACED ALONG WITH BALLAST AND LIGHT!! *TR

Incident date: Oct 20, 2014

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. SINCE THE CONTACT HAS OWNED THE VEHICLE, THERE WAS AN INTERMITTENT SHORT PERTAINING TO THE CONNECTION OF THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TO BE FURTHER INSPECTED AND DIAGNOSED TO DETERMINE IF THERE WAS AN ELECTRICAL MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more

Incident date: Jul 8, 2009

TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING AT 45 MPH, THE VEHICLE KEPT ACCELERATING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Incident date: Apr 14, 2015

TL* THE CONTACT OWNS A 1998 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING ONTO THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RAIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. TH VIN WAS UNAVAILABLE. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*... Read more

Incident date: Apr 1, 2015

2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PARTS INSTALLATION ISSUES. *SMD THE CONSUMER WOULD LIKE TO HAVE THE PART SENT TO HER, IN ORDER FOR HER MECHANIC TO INSTALL THE PART. THE CONSUMER STATED SHE LIVES A LONG WAY FROM THE NEAREST GM DEALER. *JB

Incident date: Apr 6, 2015

ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS ST... Read more

Incident date: Apr 24, 2015

THE DRIVERS HEATED SEAT BUTTON TURNS OFF AND ON WHEN PUSHED BUT THIS TIME IT STAYED ON, IT OVER HEATED AND IT BURNT A SMALL HOLE IN THE SEAT AS I WAS DRIVING... THE PASSENGER HEATED SEAT DOES THE SAME BUT DID NOT BURN HOLE ... *TR

Incident date: Apr 24, 2015

THE DRIVERS HEATED SEAT BUTTON TURNS OFF AND ON WHEN PUSHED BUT THIS TIME IT STAYED ON, IT OVER HEATED AND IT BURNT A SMALL HOLE IN THE SEAT AS I WAS DRIVING... THE PASSENGER HEATED SEAT DOES THE SAME BUT DID NOT BURN HOLE ... *TR

Incident date: Apr 15, 2015

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESE... Read more

Fire

Incident date: Apr 15, 2015

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESE... Read more

Fire

Incident date: Aug 2, 2011

ELECTRONIC STABILITY CONTROL PROBLEM ON THE 2003 CADILLAC ESCALADE TRACTION CONTROL LIGHT COMES ON, ABS LIGHT COMES ON, SERVICE STABILITY CONTROL ALARM COMES ON. WHEN IT IS NOT ONE ALARM OR THE OTHER IT IS ALL. REPLACED HUBS, SHOCKS, SENSORS, COMPRESSOR SEVERAL TIMES, WORKED ON SYSTEM GROUNDS FOR ELECTRICAL, ETC. PROBLEM SOMETIME WILL GO AWAY FOR A FEW THOUSAND MILES THEN RETURNS. CADILLAC MECHAN... Read more

Incident date: Mar 12, 2014

I WAS ACCELERATING ONTO MAIN HI-WAY WHEN STEERING WHEEL LOCKED UP AND COULD NOT TURN STEERING WHEEL AND WAS ALMOST HIT BY A MOTOR HOME AS MY CAR WENT STRAIGHT ACROSS HI WAY INSTEAD OF TURNING WHICH I WAS TRYING TO DO. TOOK A FEW TRIES TO GET VEHICLE SAFELY OFF ROAD AS STEERING WHEEL COULD NOT BE TURNED.CALLED MY SON WHO BROUGHT TOOLS TO TAKE STEERING COLUMN APART.WHEN I INSPECTED THE CAUSE, THE ST... Read more

Incident date: Nov 6, 2014

I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER ... Read more

Incident date: Nov 6, 2014

I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER ... Read more

Incident date: Nov 6, 2014

I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER ... Read more

Incident date: Nov 6, 2014

I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER ... Read more

Incident date: Mar 18, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24... Read more

Incident date: Mar 18, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24... Read more

Incident date: Mar 18, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24... Read more

Incident date: Mar 18, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24... Read more

Incident date: Feb 3, 2011

FROM A COMPLETE STOP THE CAR SUDDENLY ACCELERATED AS IF I HAD FLOORED THE GAS PEDAL. I BRAKED HARD AND BROUGHT THE CAR TO A STOP, THE ENGINE STILL RACING. I TURNED OFF THE ENGINE, WAITED A WHILE AND RESTARTED THE CAR. NORMAL OPERATION. I WAS TOO FAR FOR A TOW, SO I DROVE ~50 MILES TO MY DAUGHTER'S HOUSE. THE CAR ACCELERATED TWICE MORE AT FREEWAY SPEEDS. HARD BRAKE, PULL TO THE SIDE, SHUT OFF... Read more

Incident date: Feb 3, 2011

FROM A COMPLETE STOP THE CAR SUDDENLY ACCELERATED AS IF I HAD FLOORED THE GAS PEDAL. I BRAKED HARD AND BROUGHT THE CAR TO A STOP, THE ENGINE STILL RACING. I TURNED OFF THE ENGINE, WAITED A WHILE AND RESTARTED THE CAR. NORMAL OPERATION. I WAS TOO FAR FOR A TOW, SO I DROVE ~50 MILES TO MY DAUGHTER'S HOUSE. THE CAR ACCELERATED TWICE MORE AT FREEWAY SPEEDS. HARD BRAKE, PULL TO THE SIDE, SHUT OFF... Read more

Incident date: Apr 18, 2015

AFTER ROUTINE OIL CHANGE, A RAW GASOLINE SMELL WAS DETECTED, INVESTIGATION WITH IGNITION ON, GASOLINE WAS SPRAYING FROM FUEL LINE. *TR

Incident date: Feb 26, 2015

I WAS TURNING INTO THE SHOPPING CENTER WHEN MY DRIVERS SIDE SUSPENSION BROKE. I WENT CAREENING THOUGH THE PARKING LOT HITTING A PARKED CAR BEFORE FINALLY STOPPING WHEN I COLLIDED WITH A PILLAR AT THE MALL.I BUMPED MY NOSE ON THE STEERING WHEEL BUT THE AIR BAGS DID NOT IMPLODE BUT MY CAR IS TOTALED. *TR

Crash 1 injured

Incident date: Jun 16, 2011

I WAS NUMBER 6 OF PERSONS TO HAVE A SEVERE ROLLOVER WRECK IN THE SAME SPOT. IN A CURVE, MY RIGHT FRONT TIRE CAUGHT T THE LIP OF A 3 FOOT DEEP CONCRETE CULVERT IN A DRIVEWAY. IT WAS 9 INCHES FROM THE ROAD EDGE. IT FLIPPED OVER FRONT TO ON ROOF. I WAS TRAPPED IN CAR.MY FRONT AIRBAG PARTIALLY OPENED BUT NOT ENOUGH TO KEEP MY FACE AND CHEST AREA FROM HITTING AND BREAKING THE STEERING WHEEL. NO OTHER O... Read more

Crash 1 injured

Incident date: Jun 16, 2011

I WAS NUMBER 6 OF PERSONS TO HAVE A SEVERE ROLLOVER WRECK IN THE SAME SPOT. IN A CURVE, MY RIGHT FRONT TIRE CAUGHT T THE LIP OF A 3 FOOT DEEP CONCRETE CULVERT IN A DRIVEWAY. IT WAS 9 INCHES FROM THE ROAD EDGE. IT FLIPPED OVER FRONT TO ON ROOF. I WAS TRAPPED IN CAR.MY FRONT AIRBAG PARTIALLY OPENED BUT NOT ENOUGH TO KEEP MY FACE AND CHEST AREA FROM HITTING AND BREAKING THE STEERING WHEEL. NO OTHER O... Read more

Crash 1 injured

Incident date: Apr 1, 2015

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE SERVICE THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE I... Read more

Incident date: Apr 9, 2015

PASSENGER HEADLIGHT WORKING SOMETIMES AND SOMETIMES NOT. BROUGHT INTO DEALER AND THEY REPLACED BULBS. AFTER A FEW DAYS AFTER GETTING VEHICLE BACK NOTICED HEADLIGHTS ONLY WORKED SOME OF THE TIME. BROUGHT BACK TO THE DEALER AND HE SAID THE WHOLE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. SUGGESTED LOOKING ONLINE TO SEE IF OTHERS EXPERIENCED SAME PROBLEM WHICH LED ME TO THIS SITE. COST TO REPLACE IS $1... Read more