Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
CADILLAC
ESCALADE HYBRID
(2009) - FUEL/PROPULSION SYSTEM
Feb 3, 2016
Incident date: Feb 1, 2016
EXPERIENCED INTERMITTENT ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, ILLUMINATION OF DIAGNOSTIC TROUBLE CODES INCLUDING SERVICE BRAKES SOON, REDUCED ENGINE POWER, STABILITRAK, BATTERY AND STALLING OF VEHICLE. TAKEN TO THE DEALER FOR SERVICE REPEATEDLY AND DEALER CANNOT DIAGNOSE. ALSO CONTACTED GM TO NO AVAIL. SEARCHED ONLINE AND DISCOVERED THAT A RECALL WAS ISSUED BY THE NHTSA: ORIGINAL RECALL... Read more
Incident date: Sep 4, 2009
2004 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO THROTTLE BODY ASSEMBLY ISSUES. *SMD THE CONSUMER STATED THE THROTTLE WAS EITHER REPLACED OR SERVICED SIX TIMES. BECAUSE THE VEHICLE WOULD NOT GO OVER 45- 50 MPH. *JB
Incident date: Feb 2, 2016
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO VIBRATE AS THE SPEED INCREASED. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE DEALER COULD NOT REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 05/11/16*LJ *JS
Incident date: Feb 2, 2016
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO VIBRATE AS THE SPEED INCREASED. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE DEALER COULD NOT REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 05/11/16*LJ *JS
Incident date: Jan 11, 2016
HELLO, I PURCHASED A 2006 STS V8 LAST JANUARY. SINCE THEN I HAVE HAD TO REPLACE ALL FOUR TIRES IMMEDIATELY, A STARTER, AND THE BRAKES AND THEN REPLACE FRONT BRAKE PADS AGAIN. I RECENTLY WENT TO AUTO SHOP AND WAS TOLD CATALYTIC CONVERTER AND SUSPENSION NEED TO BE REPLACED. AFTER INVESTIGATION I REALIZED THERE WAS RECALLS ON THE 2005 STS V8 MODEL FOR THE BRAKES, SUSPENSION AND THE CATALYTI... Read more
Incident date: Jan 11, 2016
HELLO, I PURCHASED A 2006 STS V8 LAST JANUARY. SINCE THEN I HAVE HAD TO REPLACE ALL FOUR TIRES IMMEDIATELY, A STARTER, AND THE BRAKES AND THEN REPLACE FRONT BRAKE PADS AGAIN. I RECENTLY WENT TO AUTO SHOP AND WAS TOLD CATALYTIC CONVERTER AND SUSPENSION NEED TO BE REPLACED. AFTER INVESTIGATION I REALIZED THERE WAS RECALLS ON THE 2005 STS V8 MODEL FOR THE BRAKES, SUSPENSION AND THE CATALYTI... Read more
Incident date: Jan 11, 2016
HELLO, I PURCHASED A 2006 STS V8 LAST JANUARY. SINCE THEN I HAVE HAD TO REPLACE ALL FOUR TIRES IMMEDIATELY, A STARTER, AND THE BRAKES AND THEN REPLACE FRONT BRAKE PADS AGAIN. I RECENTLY WENT TO AUTO SHOP AND WAS TOLD CATALYTIC CONVERTER AND SUSPENSION NEED TO BE REPLACED. AFTER INVESTIGATION I REALIZED THERE WAS RECALLS ON THE 2005 STS V8 MODEL FOR THE BRAKES, SUSPENSION AND THE CATALYTI... Read more
Incident date: Mar 15, 2013
WHEN I SHIFT TO PARK, THE DASH TELLS ME I HAVE NOT IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I HAVE TO REVERSE, THEN SHIFT BACK TO PARK, SOMETIMES SEVERAL TIMES, IN ORDER FOR THE CAR TO FINALLY REGISTER THAT I AM IN PARK. ALSO, WHEN I SHIFT TO REVERSE, THERE IS A HUGE THUNKING NOISE. THIS IS AN INTERMITTENT ISSUE THAT CAN OCCUR ANYWHERE FROM 1 TIME PER WEEK TO SEVERAL TIMES. I HAVE BROUGHT T... Read more
Incident date: Jan 14, 2016
PASSENGER SIDE HEADLAMP FAILED AFTER CONDENSATION BUILD UP IN THE HEADLIGHT ASSEMBLY. I HAVE THE HID HEADLAMPS AND CHANGED THE BULBS CHECKED ALL THE FUSES AND RELAYS BUT IT STILL WILL NOT WORK CONSISTENTLY. I TOOK IT TO THE DEALER AND WAS TOLD THE ASSEMBLY NEEDED TO BE CHANGED AND IT WAS NOT COVERED AS BECAUSE THE CAR IS OUT OF WARRANTY AT 53000 MILES. THE COST IS $1695 THEY SAID THE LIGHT FAILED... Read more
Incident date: Jan 14, 2016
PASSENGER SIDE HEADLAMP FAILED AFTER CONDENSATION BUILD UP IN THE HEADLIGHT ASSEMBLY. I HAVE THE HID HEADLAMPS AND CHANGED THE BULBS CHECKED ALL THE FUSES AND RELAYS BUT IT STILL WILL NOT WORK CONSISTENTLY. I TOOK IT TO THE DEALER AND WAS TOLD THE ASSEMBLY NEEDED TO BE CHANGED AND IT WAS NOT COVERED AS BECAUSE THE CAR IS OUT OF WARRANTY AT 53000 MILES. THE COST IS $1695 THEY SAID THE LIGHT FAILED... Read more
Incident date: Aug 13, 2010
PURRCHASED CAR USED IN 2010. WHILE ON A TRIP EAST THE ENINE WOULD STAR REVVING UP DURING ANY TYYPE OF ACCELARATION.I CALLED ON-STAR FOR AN ANALISIS OF WHAT MIGHT BE THE PROBLEM.THEY RAN A REPORT WHILE I WAS STILL DRIVING AND CAME BACK WITA DIAGNOSIS OF LOW LVEL OF MOTOR OIL.I TOLD THEM I SHHOWED A LEVEL OF OVER 20% .THEY SAID IT WAS OK TO DRIVE HOME BUT TO GET AN OIL CHANGE AS SOON AS I GOT HOME. ... Read more
Incident date: Jan 23, 2016
THE CAR WAS BEING PARKED AT HOSPITAL BY MY DAUGHTER WHERE SHE WORKS THE BRAKE PUSHED ALL THE WAY TO FLOOR CAR HIT BUILDING NO INJURERS 2ND TIME THIS HAS HAPPENED THE CAR HAS FRONT DAMAGE NO AIRBAG DEPLOYED THERE ARE OVER 500 TIMES THIS HAS HAPPENED LOOKING AT WEBSITES THIS NEEDS FIXED BEFORE MORE PEOPLE GET KILLED ALL THE SAME CARS
Crash
Incident date: Sep 18, 2015
I PURCHASED MY 2009 DTS CADILLAC FOLEY IN NOV. OF 2008. PRESENTLY I HAVE ABOUT 35,000 MILES ON THE VEHICLE. I SERVICED MY BRAKES ABOUT A YEAR AGO. THERE HAS BEEN NO SIGN OF BRAKE FLUID LEAKING. IN DRIVING FROM CHICAGO NORTH TO HIGHLAND PARK ILLINOIS ON THE EXPRESSWAY, I HAD TO MAKE A SUDDEN STOP WHEN THE TRAFFIC SUDDENLY CAME TO A HALT IN FRONT MY VEHICLE. I WAS ABLE TO STOP WITHOUT AN INC... Read more
Incident date: Jan 28, 2016
CAR VIBRATES FROM 35MPH UP TO 80 PLUS. HAD IT TO DEALER 5 TIMES AND THEY KNOW THAT THERE IS A VIBRATION. THEY SAID GM SAID THE TORQUE CONVERTER WAS OUT OF BALANCE AND GM WAS DESIGNING A FIX . ABOUT 5 CALLS AND THREE WEEK LATER THEY RECEIVED A NEW SPECIAL TORQUE CONVERTER AND AFTER IT WAS INSTALLED THE VIBRATION WAS STILL THERE. YOU CAN FEEL THE VIBRATION IN THE STEERING WHEEL, THROTTLE, CENTER CON... Read more
Incident date: Jan 22, 2016
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PAN GASKET AND THE MAIN CRANK SEAL GASKET NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF TH FAILURE. THE APPROXIMATE F... Read more
Incident date: Jan 16, 2016
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED ... Read more
Incident date: Jan 16, 2016
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED ... Read more
Incident date: Dec 3, 2015
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A... Read more
Incident date: Dec 3, 2015
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A... Read more
Incident date: Jan 28, 2016
BOTH HEADLIGHTS ACCUMULATE MOISTURE INSIDE, CAUSING THE LIGHT OUTPUT FROM THE LOW BEAMS TO BE ALMOST NONE EXISTING. IT FORCES ME TO DRIVE WITH THE HIGH BEAMS ON. I HAVE DONE SOME RESEARCH ONLINE AND THERE ARE LOTS OF PEOPLE COMPLAINING ABOUT THE SAME THING. I FEEL GM NEED'S TO PERFORM A RECALL ON THIS HEADLIGHTS.
Incident date: Sep 30, 2015
GROSS MOLDY ODOR EMANATING FROM THE HVAC SYSTEM CAUSED BY WHAT APPEARS TO BE A DEFECT IN THE SYSTEM WHICH ALLOWS MOISTURE TO CONDENSE ON THE COILS CAUSING MOLD AND BACTERIA TO BE DISPERSED THROUGHOUT THE VEHICLE. GM ATTEMPTS TO ADDRESS THIS EXPANSIVE ISSUE BY ADDING DEODORANT TO THE SYSTEM AND THEN HOPE CONSUMERS WILL GO AWAY.
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE TIMING CHAIN WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Incident date: Jan 25, 2016
REAR COMPRESSOR FOR AIR SUSPENSION FAILS AND LOWERS CAR TO AN UNSAFE CONDITION. COMPRESSOR FAILED WHILE CAR WAS IN MOTION CAUSING ERRATIC HANDLING BEHAVIOR.
Incident date: Jan 25, 2016
ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH
Incident date: Jan 25, 2016
ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH
Incident date: Dec 31, 2015
DURING A RAINSTORM MY LEFT HEADLIGHT STOPPED WORKING. TOOK IT TO DEALER AND THEY FOUND THAT DUE TO A FAULTY SEAL WATER WAS GETTING INTO THE LIGHT. THE WHOLE ASSEMBLY HAD TO BE REPLACED.COST WAS OVER $1300.00. VEHICLE ONLY HAS ABOUT 63,400 MILES ON IT. AFTER REVIEWING MULTIPLE FORUMS I FOUND THAT OTHER OWNERS HAD THE SAME ISSUE. I HAVE SERIOUS SAFETY CONCERNS ABOUT THIS PROBLEM. SPECIFICALLY, IF... Read more
Incident date: Jan 25, 2016
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OVER A CURB, AND INTO A FIELD. THERE WERE NO INJURIES NOR WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA... Read more
Crash
Incident date: Dec 10, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE STEERING WAS DIFFICULT TO TURN. UPON FURTHER EXAMINATION, THE CONTACT NOTICED A SLIGHT FLUID LEAK AND THE VEHICLE HAD A SMELL OF BURNING FLUID. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE... Read more
Incident date: Jan 15, 2016
I HAVE A 2013 CTS CADILLAC AND THE HEADLIGHT ASSEMBLIES FOG UP ON THE INSIDE OF THE ASSEMBLY. THIS HAPPENS WHEN IT RAINS OR IS WET DEALER REPLACED THE HEADLIGHT ASSEMBLIES BUT THESE ARE WORST THAN THE ORIGINALS. DEALER NOW SAYS THIS IS NORMAL THEDEALER REFERS TO A BULLETIN 01-08-42-001J WHICH STATES THAT LIGHTS MIGHT EXHIBIT A FINE MIST OR WHITE FOG ON THE INSIDE OF THE LAMP LENS. THE BULLETIN STA... Read more
Incident date: Feb 10, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Incident date: Jan 11, 2016
FRONT HEADLIGHT ASSEMBLIES ARE DEFECTIVE AND ALLOW CONDENSATION TO BUILD UP BEHIND LENS CAUSING HEADLIGHTS TO BE LESS EFFECTIVE AND EVENTUALLY SHORT OUT ELECTRICAL SYSTEM. THIS CONDITION HAS OCCURRED TWICE (ON BOTH FRONT PASSENGER AND DRIVERS SIDE) SINCE I PURCHASED THIS VEHICLE IN 2014, MOST RECENTLY WHILE DRIVING HOME ON THE HIGHWAY AT NIGHT NEARLY CAUSING AN ACCIDENT. THESE DEFECTIVE HEADLIGH... Read more
Incident date: Jan 4, 2016
2004 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER STEERING WHEN DRIVING IN WET WEATHER. *SMD
Incident date: Jul 24, 2014
I HAVE TAKEN MY VEHICLE TO THIS SHOP TWICE NOW FOR MY TIMING. THEY CLAIM THEY HAVE REPAIRED IT TWICE & ALSO REPLACED A VARIABLE VALVE TIMING SOLENOID. ALMOST 3,000.00. ONCE AGAIN IT QUIT WORKING MONTHS AGO. HAD IT TOWED TO ANOTHER MECHANIC & WHEN DIAGNOSED, IT WENT BACK TO THE TIMING CHAINS FOR THE 3RD TIME IN LESS THAN A YEAR. MY MECHANIC WENT ON LINE & INFORMED ME CADILLAC HAS HAS A LOT OF PROBL... Read more
Incident date: Jul 7, 1998
TL* THE CONTACT OWNS A 1993 CADILLAC ELDORADO. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS DIMMED AND THE AIR CONDITIONER COMPRESSOR OFF, VERY LOW REFRIGERANT, AND SERVICE RIDE CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THERE WAS A FUEL OD... Read more
Incident date: Jul 7, 1998
TL* THE CONTACT OWNS A 1993 CADILLAC ELDORADO. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS DIMMED AND THE AIR CONDITIONER COMPRESSOR OFF, VERY LOW REFRIGERANT, AND SERVICE RIDE CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THERE WAS A FUEL OD... Read more
Incident date: Jul 7, 1998
TL* THE CONTACT OWNS A 1993 CADILLAC ELDORADO. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS DIMMED AND THE AIR CONDITIONER COMPRESSOR OFF, VERY LOW REFRIGERANT, AND SERVICE RIDE CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THERE WAS A FUEL OD... Read more
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE INSTRUMENT PANEL WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DIAG... Read more
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE INSTRUMENT PANEL WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DIAG... Read more
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE INSTRUMENT PANEL WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DIAG... Read more
Incident date: Mar 25, 2014
VEHICLE WAS STATIONARY USED KEY TO UNLOCK DOORS. ONCE VEHICLE WAS STARTED A MESSAGE DISPLAYED ON THE SCREEN TO "SERVICE THEFT SYSTEM" AND GUAGES IN VEHICLE NO LONGER WORKED. I WAS AT A STORE WHEN THIS HAPPENED SO I PRECEED WITH MY TRIP AS I STARTED DRIVING CAR WAS HESITATING TO DRIVE, I THEN PULLED OVER AND TURNED THE CAR OFF... KEY WAS STUCK IN IGNITION AND CAR WOULD NO LONGER START...
CADILLAC
ESCALADE ESV
(2003) - ENGINE
Jan 18, 2016
Incident date: Sep 1, 2014
BROKEN EXHAUST MANIFOLD BOLTS ON ENGINE FOUND AT UNDER 100K MILES. CREATES SERIOUS FIRE HAZARD.
Incident date: Jan 17, 2016
I WAS AT A STOP SIGN WHEN I TRIED TO PRESS DOWN ON THE GAS THE CAR STARTED TUG AND IT WOULD ONLY DO THAT ON THE FIRST GEAR ONE MECHANIC SAID THAT IT HAS TO DO WITH THE FUEL SYSTEM AND I KEPT TESTING THE CAR OUT AND I KEPT PRESSING ON THE GAS TO SEE IF THERE WAS A DIFFERENCE BUT IT KEPT DOING THE SAME THING AS THE FIRST TIME
Incident date: Jan 17, 2016
I WAS AT A STOP SIGN WHEN I TRIED TO PRESS DOWN ON THE GAS THE CAR STARTED TUG AND IT WOULD ONLY DO THAT ON THE FIRST GEAR ONE MECHANIC SAID THAT IT HAS TO DO WITH THE FUEL SYSTEM AND I KEPT TESTING THE CAR OUT AND I KEPT PRESSING ON THE GAS TO SEE IF THERE WAS A DIFFERENCE BUT IT KEPT DOING THE SAME THING AS THE FIRST TIME
Incident date: Jan 17, 2016
I WAS AT A STOP SIGN WHEN I TRIED TO PRESS DOWN ON THE GAS THE CAR STARTED TUG AND IT WOULD ONLY DO THAT ON THE FIRST GEAR ONE MECHANIC SAID THAT IT HAS TO DO WITH THE FUEL SYSTEM AND I KEPT TESTING THE CAR OUT AND I KEPT PRESSING ON THE GAS TO SEE IF THERE WAS A DIFFERENCE BUT IT KEPT DOING THE SAME THING AS THE FIRST TIME
CADILLAC
ESCALADE HYBRID
(2009) - ELECTRICAL SYSTEM
Jan 17, 2016
Incident date: Jan 17, 2016
BEGINNING IN OR AROUND OCTOBER 2014, MY CADILLAC ESCALADE HYBRID WITH 107,000 MILES BEGAN MALFUNCTIONING WHEREBY VARIOUS LIGHTS, ALERTS AND WARNING SIGNALS BEGAN ACTIVATING INTERMITTENTLY INCLUDING THE BRAKE, ENGINE, STABILITRAK, HYBRID SYSTEM, TRACTION CONTROL AND REDUCED ENGINE POWER SIGNALS TO NAME A FEW. MORE LIGHTS THAN I CAN REMEMBER WOULD ACTIVATE AND THE CAR WOULD STALL FROM 65MPH TO 30MPH... Read more
CADILLAC
ESCALADE HYBRID
(2009) - FUEL/PROPULSION SYSTEM
Jan 17, 2016
Incident date: Jan 17, 2016
BEGINNING IN OR AROUND OCTOBER 2014, MY CADILLAC ESCALADE HYBRID WITH 107,000 MILES BEGAN MALFUNCTIONING WHEREBY VARIOUS LIGHTS, ALERTS AND WARNING SIGNALS BEGAN ACTIVATING INTERMITTENTLY INCLUDING THE BRAKE, ENGINE, STABILITRAK, HYBRID SYSTEM, TRACTION CONTROL AND REDUCED ENGINE POWER SIGNALS TO NAME A FEW. MORE LIGHTS THAN I CAN REMEMBER WOULD ACTIVATE AND THE CAR WOULD STALL FROM 65MPH TO 30MPH... Read more
CADILLAC
ESCALADE HYBRID
(2009) - UNKNOWN OR OTHER
Jan 17, 2016
Incident date: Jan 17, 2016
BEGINNING IN OR AROUND OCTOBER 2014, MY CADILLAC ESCALADE HYBRID WITH 107,000 MILES BEGAN MALFUNCTIONING WHEREBY VARIOUS LIGHTS, ALERTS AND WARNING SIGNALS BEGAN ACTIVATING INTERMITTENTLY INCLUDING THE BRAKE, ENGINE, STABILITRAK, HYBRID SYSTEM, TRACTION CONTROL AND REDUCED ENGINE POWER SIGNALS TO NAME A FEW. MORE LIGHTS THAN I CAN REMEMBER WOULD ACTIVATE AND THE CAR WOULD STALL FROM 65MPH TO 30MPH... Read more
Incident date: Jan 2, 2016
IGNITION RECALL: ON 12 MARCH 2015 I TOOK MY 2003 CADILLAC DEVILLE INTO VALLEY CADILLAC ROCHESTER, NY AS PART OF THE GM IGNITION RECALL. PRIOR TO THAT MY VEHICLE WOULD JUST SHUT DOWN FOR NO REASON. AFTER HAVING MY VEHICLE SERVICED, I HIT A POT HOLE ON THE CITY STREET AND MY VEHICLE STOPPED RUNNING. LAST WEEK I WAS TURNING A CORNER AFTER COMING OFF THE FREEWAY OFF RAMP TURNING ON TO A CITY STREET AN... Read more
Incident date: Dec 13, 2015
CAR SHUTDOWN DURING DRIVING. THIS HAS HAPPENED 2 TIMES SINCE I BOUGHT IT USED IN DECEMBER 2015
Incident date: Dec 13, 2015
CAR SHUTDOWN DURING DRIVING. THIS HAS HAPPENED 2 TIMES SINCE I BOUGHT IT USED IN DECEMBER 2015