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Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 20,902 complaints for CADILLAC

CADILLAC CTS (2008) — AIR BAGS Jun 26, 2015
Incident date: Jun 24, 2015
MY CAR SHOWS TO REPAIR MY AIR BAG. READING ON THE RECALL FOR THE IGNITION RECALL IT CAN EFFECT THE AIR BAG. TWO WEEKS AGO I HAD THE KEY TAKEN CARE OF AND NOW ALL OF A SUDDEN THE AIR BAG SHOWS UP TO BE REPAIRED. I WILL BE GOING INTO THE DEALER TODAY TO SEE WHAT IS HAPPENING. I WAS TOLD ON THE PHONE IT COULD BE ANY WHERE FROM $300.00 TO THREE THOUSAND. HOW CRAZY IS THIS. LOOKING UP THE VIN NUMBER I ... Read more
CADILLAC CTS (2008) — AIR BAGS Jun 26, 2015
Incident date: Jun 18, 2015
TL* THE CONTACT OWNED A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN NOSE, FACIAL LACERATION, AND A CHIPPED TOOTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE... Read more
Crash 1 injured
CADILLAC CTS (2006) — SEATS Jun 26, 2015
Incident date: Jun 20, 2015
I TOOK MY WIFE TO GET A HAIR CUT ON SATURDAY JUN 20TH; WHEN SHE WAS DONE A COUPLE HOURS LATER WE RETURNED TO THE CAR AND NOTICE IT WAS FILLED WITH SMOKE. I DIDN'T SEE ANY FIRE BUT COULD SMELL SOMETHING WAS MELTING, I UNPLUGGED THE BATTERY FIGURING THAT IT MAY BE ELECTRICAL RELATED. I OPENED ALL THE DOORS TO LET THE SMOKE OUT ONCE THE SMOKED CLEARED I PLUGGED THE BATTERY BACK IN AND DROVE IT TO MUR... Read more
Fire
CADILLAC CTS (2006) — ELECTRICAL SYSTEM Jun 26, 2015
Incident date: Jun 20, 2015
I TOOK MY WIFE TO GET A HAIR CUT ON SATURDAY JUN 20TH; WHEN SHE WAS DONE A COUPLE HOURS LATER WE RETURNED TO THE CAR AND NOTICE IT WAS FILLED WITH SMOKE. I DIDN'T SEE ANY FIRE BUT COULD SMELL SOMETHING WAS MELTING, I UNPLUGGED THE BATTERY FIGURING THAT IT MAY BE ELECTRICAL RELATED. I OPENED ALL THE DOORS TO LET THE SMOKE OUT ONCE THE SMOKED CLEARED I PLUGGED THE BATTERY BACK IN AND DROVE IT TO MUR... Read more
Fire
CADILLAC DTS (2006) — ELECTRICAL SYSTEM Jun 26, 2015
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING 45 MPH, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,400.
CADILLAC CTS (2003) — ENGINE Jun 26, 2015
Incident date: Apr 28, 2014
TL* THE CONTACT OWNED A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT TURNED SHARPLY TO AVOID AN ANIMAL. THE ENGINE STALLED, BUT THE VEHICLE CONTINUED TO COAST AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS LAUNCHED THROUGH THE WINDSHIELD. THE CONTACT SUSTAINED LOWER BACK, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DEST... Read more
Crash 1 injured
CADILLAC CTS (2003) — ELECTRICAL SYSTEM Jun 26, 2015
Incident date: Apr 28, 2014
TL* THE CONTACT OWNED A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT TURNED SHARPLY TO AVOID AN ANIMAL. THE ENGINE STALLED, BUT THE VEHICLE CONTINUED TO COAST AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS LAUNCHED THROUGH THE WINDSHIELD. THE CONTACT SUSTAINED LOWER BACK, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DEST... Read more
Crash 1 injured
CADILLAC CTS (2011) — STRUCTURE:BODY:DOOR Jun 25, 2015
Incident date: Jun 11, 2015
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
CADILLAC ESCALADE (2010) — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Jun 25, 2015
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
CADILLAC CTS (2009) — ENGINE Jun 24, 2015
Incident date: Jun 24, 2015
SERVICE ENGINE LIGHT CAME ON AT 93203 MILES. OBD CODE P0008 TIMING CHAIN PROBLEM. THERE'S A SPECIAL COVERAGE ADJUSTMENT (SCA) #11340C ON 2007-2009 CADILLAC CTS VEHICLES FOR THAT KNOWN PROBLEM. I'M AT THE CADILLAC DEALER AND MY SPECIFIC VIN DOESN'T FALL UNDER THAT SCA. I CALLED THE CADILLAC HQ AND THEY OPENED A CASE #71-1492554265 AND TOLD ME TO FILE A COMPLAINT WITH THE NHTSA. THE SCA IS 10YRS OR ... Read more
CADILLAC STS (2006) — FUEL SYSTEM, GASOLINE Jun 23, 2015
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME A... Read more
CADILLAC STS (2006) — ENGINE AND ENGINE COOLING Jun 23, 2015
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME A... Read more
CADILLAC CTS (2006) — SERVICE BRAKES Jun 22, 2015
Incident date: Jun 2, 2015
WHILE VERY SLOWLY TURNING INTO A PARKING SPOT MY 2006 CADILLAC CTS ACTED AS THOUGH THE ABS WAS ENGAGING AND WOULD NOT STOP. I HAD TO MANUALLY PUT THE TRANSMISSION INTO PARK TO STOP. THIS HAS NOW HAPPENED 4 TIMES UNDER SIMILAR SCENARIOS. EACH TIME THIS HAPPENS 'SERVICE BRAKE ASSIST' APPEARS ON THE DRIVER DISPLAY AND THE T/C AND ABS LIGHTS COME ON. AFTER THE CAR HAS BEEN SHUT OFF AND THEN RESTARTED ... Read more
CADILLAC DTS (2006) — ELECTRICAL SYSTEM Jun 22, 2015
Incident date: Oct 10, 2014
AS PART OF STATE INSPECTION, TOLD DEALER THAT FRONT SEATS ARE NOT HEATING. TOLD BY DEALER THAT PROBLEM WAS "CONNECTOR TO CLIMATE CONTROL SEAT MODULE BURNED/SHORTED OUT MODULE" AND TO REPLACE CONNECTOR AND MODULE WOULD COST $1016. ASKED DEALER PERSONNEL IF A SAFETY ISSUE AND THEY SAID IT IS A ROUTINE/RECURRING PROBLEM WITH THESE COMPONENTS MELTING FROM THE HEAT BUT DON'T WORRY IT'S NOT A SAFETY IS... Read more
CADILLAC DTS (2006) — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Jun 22, 2015
Incident date: Oct 10, 2014
AS PART OF STATE INSPECTION, TOLD DEALER THAT FRONT SEATS ARE NOT HEATING. TOLD BY DEALER THAT PROBLEM WAS "CONNECTOR TO CLIMATE CONTROL SEAT MODULE BURNED/SHORTED OUT MODULE" AND TO REPLACE CONNECTOR AND MODULE WOULD COST $1016. ASKED DEALER PERSONNEL IF A SAFETY ISSUE AND THEY SAID IT IS A ROUTINE/RECURRING PROBLEM WITH THESE COMPONENTS MELTING FROM THE HEAT BUT DON'T WORRY IT'S NOT A SAFETY IS... Read more
CADILLAC CTS (2012) — SERVICE BRAKES Jun 22, 2015
Incident date: Apr 20, 2014
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS... Read more
Crash 1 injured
CADILLAC SRX (2014) — AIR BAGS Jun 20, 2015
Incident date: Jun 17, 2015
I WAS IN A SEVERE CRASH AND SUFFERED A SEVERE CONCUSSION. MY RIBBON FLEW OFF MY HEAD WHEN I CAME TO, I DID LOSE CONSCIOUSNESS AND WOKE UP TO ON STAR TELLING ME MY VEHICLE WAS IN A CRASH. I HAVE SEVERE PAIN IN MY NECK SHOULDER, ABRASIONS TO THE LEFT SIDE OF MY BODY AND BRUISING. THE VEHICLE IS TOTALED BUT THE AIRBAG NEVER DEPLOYED AND IT SHOULD HAVE WITHOUT A DOUBT. THERE WAS SEVERE DAMAGE TO THE E... Read more
1 injured
CADILLAC CTS (2005) — AIR BAGS Jun 19, 2015
Incident date: Jun 26, 2009
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
CADILLAC ESCALADE EXT (2002) — SERVICE BRAKES Jun 19, 2015
Incident date: Jun 19, 2015
ANOTHER VEHICLE RAN STOP SIGN, I HAD TO STEP HARD ON BRAKE PEDAL TO AVOID AN ACCIDENT. SHORTLY AFTER I NOTICED THE BRAKE PEDAL GETTING CLOSER TO "BOTTOMING OUT" EACH TIME I APPLIED THE BRAKES. UPON ARRIVING HOME I FOUND, ON THE LEFT SIDE UNDERCARRIAGE BELOW THE BACK SEAT, FLUID DRIPPING AND APPROXIMATELY 24" OF THE FRAME AND UNDERCARRIAGE SATURATED WITH BRAKE FLUID. WHEN I CRAWLED UNDER THE VEHICL... Read more
CADILLAC SRX (2010) — SUSPENSION Jun 18, 2015
Incident date: Apr 10, 2014
AT APPROXIMATELY 52,000 MILES CAR DEVELOPED A ROAR IN FRONT. I HAVE BEEN TOLD THAT THE FRONT WHEEL HUB ASSEMBLY NEEDS TO BE REPLACED. IF THIS WERE TO GO ON AND NOT BE REPLACED AN ACCIDENT COULD RESULT FROM WHEEL BEARING OVER HEATING OR BREAKING OFF AND CAUSING ACCIDENT.
CADILLAC SRX (2004) — ELECTRONIC STABILITY CONTROL (ESC) Jun 18, 2015
Incident date: Jun 4, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 65 MPH, THE STABILITY CONTROL SYSTEM ENGAGED AND THE VEHICLE BEGUN TO FISHTAIL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
CADILLAC CTS (2006) — AIR BAGS Jun 18, 2015
Incident date: Jun 18, 2015
MY AIRBAG LIGHT CAME ON TODAY. AFTER DOING RESEARCH I LEARNED THAT THERE IS A RECALL ON THE FRONT PASSENGER SEAT SENSOR WHICH MAY BE THE CAUSE OF THE PROBLEM. AM I RESPONSIBLE FOR THE REPAIRS ALTHOUGH THERE IS A RECALL ?
CADILLAC DEVILLE (2000) — ELECTRICAL SYSTEM Jun 17, 2015
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FA... Read more
CADILLAC DEVILLE (2000) — ENGINE Jun 17, 2015
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FA... Read more
CADILLAC CTS (2005) — SERVICE BRAKES Jun 17, 2015
Incident date: Aug 24, 2014
STARTING TO BACK OUT OF DRIVEWAY AND WHEN APPLYING BRAKES THEY ARE STIFF AND BARELY WORKING AND REALLY HARD TO STOP CAR.
CADILLAC CTS (2005) — UNKNOWN OR OTHER Jun 17, 2015
Incident date: Aug 24, 2014
STARTING TO BACK OUT OF DRIVEWAY AND WHEN APPLYING BRAKES THEY ARE STIFF AND BARELY WORKING AND REALLY HARD TO STOP CAR.
CADILLAC ESCALADE (2007) — SEATS Jun 16, 2015
Incident date: May 18, 2015
I SEEN ANOTHER PERSON SAID THAT SHE HAD PROBLEMS WITH HER HEATED AND COOLING SEATS I'M HAVE THE SAME EXACT PROBLEM AND WANTED TO KNOW IF THERE ARE ALOT OF COMPLAINTS WHY IS NOT A RECALL?
CADILLAC STS (2006) — FUEL/PROPULSION SYSTEM Jun 16, 2015
Incident date: Apr 7, 2014
4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSIN... Read more
Fire
CADILLAC STS (2006) — ELECTRICAL SYSTEM Jun 16, 2015
Incident date: Apr 7, 2014
4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSIN... Read more
Fire
CADILLAC STS (2006) — SERVICE BRAKES Jun 16, 2015
Incident date: Apr 7, 2014
4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSIN... Read more
Fire
CADILLAC DTS (2011) — ELECTRICAL SYSTEM Jun 15, 2015
Incident date: Jun 1, 2015
2011 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE DECIDED NOT TO COMPLY WITH THE RECALL, DUE TO THE FACT CHRYSLER IS NOT PROVIDING A PROPER SAFETY FIX. HOWEVER, HE DID REMOVE THE ADDITIONAL KEYS. *JB UPDATED 07/08/15.*JB
CADILLAC SRX (2004) — ENGINE Jun 15, 2015
Incident date: Jun 18, 2014
I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.
CADILLAC SRX (2004) — VEHICLE SPEED CONTROL Jun 15, 2015
Incident date: Jun 18, 2014
I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.
CADILLAC SRX (2004) — UNKNOWN OR OTHER Jun 15, 2015
Incident date: Jun 18, 2014
I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.
CADILLAC CTS (2006) — AIR BAGS Jun 15, 2015
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. IMMEDIATELY AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
CADILLAC DEVILLE (2005) — ELECTRICAL SYSTEM Jun 12, 2015
Incident date: Jun 6, 2015
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING 10 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER AN UNKNOWN RECALL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.... Read more
CADILLAC CTS (2005) — POWER TRAIN Jun 12, 2015
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING AT 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE PINION SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
CADILLAC SRX (2012) — SUSPENSION Jun 11, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT'S VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE WHE... Read more
CADILLAC DTS (2009) — ELECTRICAL SYSTEM Jun 11, 2015
Incident date: Jun 2, 2015
VEHICLE LOCKS ITSELF. "CHECKED" THREE TIMES PREVIOUSLY, NOTHING FOUND. THEN BACK PASSENGER SIDE LOCK FAULTY & REPLACED. ON 6/2/15 I TOOK MY CAT TO THE VET, REMOVED THE KEYS FROM THE IGNITION, DID NOT LOCK THE DOOR, PLACED THE KEYS ON THE CAT CARRIER, CLOSED THE DRIVER'S DOOR, WALKED AROUND TO PASSENGER SIDE TO GET THE CAT. BEFORE I COULD OPEN PASSENGER DOOR, CAR LOCKED ITSELF. WITNESSES 6-8 ... Read more
CADILLAC DTS (2009) — UNKNOWN OR OTHER Jun 11, 2015
Incident date: Jun 2, 2015
VEHICLE LOCKS ITSELF. "CHECKED" THREE TIMES PREVIOUSLY, NOTHING FOUND. THEN BACK PASSENGER SIDE LOCK FAULTY & REPLACED. ON 6/2/15 I TOOK MY CAT TO THE VET, REMOVED THE KEYS FROM THE IGNITION, DID NOT LOCK THE DOOR, PLACED THE KEYS ON THE CAT CARRIER, CLOSED THE DRIVER'S DOOR, WALKED AROUND TO PASSENGER SIDE TO GET THE CAT. BEFORE I COULD OPEN PASSENGER DOOR, CAR LOCKED ITSELF. WITNESSES 6-8 ... Read more
CADILLAC ESCALADE (2010) — ENGINE Jun 11, 2015
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL TAPPING SOUND WHICH WOULD BECOME LOUDER AS THE SPEED WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.
CADILLAC ESCALADE EXT (2010) — ELECTRICAL SYSTEM Jun 10, 2015
Incident date: Jun 9, 2015
WHILE DRIVING, ELECTRICAL SYSTEM BEGINS TO SHUT OFF AND ON, CAUSING TRANSMISSION TO FAIL, DASH BOARD FLUCTUATION, RADIO AND GPS RESET, POWER LOCKS TO OPEN AND CLOSE, ECT. WHILE OCCURRING, VEHICLE IS UNABLE TO ACCELERATE AND JERKS BASED ON TRANSMISSION ENGAGING AND DISENGAGING CONTINUOUSLY.
CADILLAC ESCALADE EXT (2010) — POWER TRAIN Jun 10, 2015
Incident date: Jun 9, 2015
WHILE DRIVING, ELECTRICAL SYSTEM BEGINS TO SHUT OFF AND ON, CAUSING TRANSMISSION TO FAIL, DASH BOARD FLUCTUATION, RADIO AND GPS RESET, POWER LOCKS TO OPEN AND CLOSE, ECT. WHILE OCCURRING, VEHICLE IS UNABLE TO ACCELERATE AND JERKS BASED ON TRANSMISSION ENGAGING AND DISENGAGING CONTINUOUSLY.
CADILLAC ESCALADE EXT (2010) — VEHICLE SPEED CONTROL Jun 10, 2015
Incident date: Jun 9, 2015
WHILE DRIVING, ELECTRICAL SYSTEM BEGINS TO SHUT OFF AND ON, CAUSING TRANSMISSION TO FAIL, DASH BOARD FLUCTUATION, RADIO AND GPS RESET, POWER LOCKS TO OPEN AND CLOSE, ECT. WHILE OCCURRING, VEHICLE IS UNABLE TO ACCELERATE AND JERKS BASED ON TRANSMISSION ENGAGING AND DISENGAGING CONTINUOUSLY.
CADILLAC SRX (2007) — FUEL/PROPULSION SYSTEM Jun 9, 2015
Incident date: May 19, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE ... Read more
CADILLAC SRX (2007) — ENGINE Jun 9, 2015
Incident date: May 19, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE ... Read more
CADILLAC SRX (2007) — POWER TRAIN Jun 9, 2015
Incident date: May 19, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE ... Read more
CADILLAC ELDORADO (1995) — FUEL/PROPULSION SYSTEM Jun 8, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE PLASTIC FUEL LINES WERE NOT REPLACED WITH THE STAINLESS STEEL FUEL LINES. THE GMC DEALER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V110... Read more
CADILLAC CTS (2007) — SERVICE BRAKES Jun 8, 2015
Incident date: May 23, 2014
MOST OFTEN WHEN DRIVING AT SPEEDS 15 MPH OR LESS AND DOING A TURN (SUCH AS PARKING OR GOING THROUGH A DRIVE THROUGH), YOU CANNOT PUSH IN THE BRAKE PEDAL AND STOP THE VEHICLE. YOU HAVE TO TO RAPIDLY PRESS AND DEPRESS THE BRAKE PAD UNTIL THE BRAKES ENGAGE AND STOPS THE VEHICLE BEFORE HITTING THE VEHICLE IN FRONT OF YOU OR SOME OTHER OBJECT. I HAVE ALSO EXPERIENCED THIS DURING AN EMERGENCY STOP AT ... Read more
CADILLAC XTS (2013) — SUSPENSION Jun 8, 2015
Incident date: May 14, 2015
2013 CADILLAC XTS. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SUSPENSION PROBLEMS. *SMD THE CONSUMER STATED FOR THE THIRD TIME, THE REAR SUSPENSION HAD BOTTOM OUT. THE LAST TIME THE SUSPENSION FAILED, THE COMPRESSOR WAS REPLACED. *JB
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