Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 21,483 complaints for CADILLAC
CADILLAC
ESCALADE ESV
(2011) - AIR BAGS
Sep 4, 2016
Incident date: Jul 15, 2016
TAKATA RECALL GM SAYS VEHICLE IS SAFE TO DRIVE. I DON'T FEEL SAFE IN THE VEHICLE THOUGH I HAVE NO OTHER OPTIONS. I HAVE FOUR DAUGHTERS AGES 4 TO 10 YEARS OLD. THEIR SAFETY IS PARAMOUNT TO ME. ACCORDING TO GM I HAVE BEEN ADVISE NOT TO TAKE ACTION. AND I WILL BE NOTIFIED WHEN THE PART BECOMES AVALIABLE IN ORDER TO MAKE REPAIRS.
Incident date: Sep 2, 2016
WHILE IN MOTION ON A HIGHWAY, THE ALL WHEEL DRIVE OFF, SERVICE STABILITRAK SERVICE, SERVICE TRACTION CONTROL AND SERVICE BRAKE ASSIST DISPLAYED ON THE DASHBOARD. MY BRAKES WERE AFFECTED FOR A WHILE, THEN RETURNED TO NORMAL. AFTER THAT I HAVE THE SAME INTERMITTENTLY.
Incident date: Sep 1, 2015
3 OF THE 4 WHEEL BEARING/HUBS ARE BAD. NEED TO REPLACE THREE. THOUGHT IT WAS TIRES, BUT IT IS THE WHEEL BEARINGS. I HAVE 114,000 MILES ON THE VEHICLE AND NO POWER TRAIN WARRANTY NOW. HAS BEEN LIKE THIS FOR 50,000 MILES AND THOUGHT IT WAS THE TIRES I BOUGHT BECAUSE IT STARTED RIGHT AFTER NEW TIRES INSTALL.
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2007 CADILLAC STS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD A NEW STARTER AND ALTERNATOR. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2007 CADILLAC STS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD A NEW STARTER AND ALTERNATOR. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Incident date: Aug 31, 2016
POWER STEERING FLUID IS SQUIRTING ALL OVER MY ENGINE COMPARTMENT. THERE IS A RECALL FOR THE MAKE MODEL AND YEAR OF MY VEHICLE, BUT CADILLAC KEEPS TELLING ME THAT IT'S NOT A PROBLEM FOR MY VIN. WHEN I DRIVE THE CAR, POWER STEERING FLUID CONTACTS THE HOT ENGINE PARTS AND BEGINS SMOKING. THEY'VE HAD A RECALL FOR THIS. I DON'T WANT MY CAR TO CATCH FIRE SO I STOPPED DRIVING IT. I SHOULDN'T HAVE TO PAY ... Read more
Incident date: Aug 28, 2016
THE CAR SMELLS REALLY BAD LIKE GAS AT THE REAR OF CAR FROM GAS TANK UNDERNEATH CAR AND LOOKS LIKE A LEAK FROM TOP CAN NOT SEE WERE FROM EXACTLY.
Incident date: May 2, 2016
REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS, SRX, STS; 2009 MODEL YEAR BUICK ENCLAVE; CHEVROLET TRAVERSE; GMC ACADIA; OR SATURN OUTLOOK VEHICLE, EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN S... Read more
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING, INCLUDING WHILE DRIVING OVER A RAILROAD TRACK. THE CONTACT RECEIVED ASSISTANCE FROM A PASSERBY TO PUSH THE VEHICLE OVER THE RAILROAD TRACKS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A WIRE THAT FRACTU... Read more
Incident date: Aug 24, 2016
THE CAR AIRBAG HARNESS FAILED AND IT WAS REPLACED WITH PART 20973030 . I WAS NOT REIMBURSED FOR THIS FAILURE AND THE CAR HAS LIMITED MILES ON IT. IT APPEARS TO BE A REGULAR PROBLEM WITH THE CTS HARNESS SYSTEM AND SHOULD BE ON THE RECALL LIST WITH OTHER SIMILAR AIRBAG PROBLEMS GENERAL MOTORS CURRENTLY HAS. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5... Read more
Incident date: Aug 12, 2016
THE PASSENGER SIDE HEADLIGHT HAS MOISTURE IN IT AND DOES NOT WORK. THIS APPEARS TO BE A COMMON PROBLEM WITH SOME OWNERS REPORTEDLY LOSING BOTH HEAD LAMPS DO TO THIS PROBLEM. EXTREMELY DANGEROUS. ONE PERSON ON THE CADILLAC FORUM REPORTED THAT THERE WERE 30,000 POST REGARDING THIS PROBLEM. GOING BACK SEVERAL YEARS. THIS APPEARS TO BE AN ONGOING DESIGN PROBLEM THAT GM REFUSES TO ACKNOWLEDGE. THE COST... Read more
Incident date: Aug 27, 2016
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REDUCE ENGINE SPEED WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ACCELERATOR PEDAL SENSOR NEED... Read more
Incident date: Aug 29, 2016
I HAVE A CADILLAC SRX 2010 WITH 79K MILES. I WAS JUST INFORMED THAT I HAVE A TIMING CHAIN THAT NEEDS TO BE REPLACED. THEY TELL ME THAT BECAUSE I HAVE THE 3.0L ENGINE IT IS NOT COVERED BY THE RECALL ON THE 3.6L ENGINE. BUT THROUGH MY RESEARCH ONLINEI FIND THAT THERE IS NO DIFFERENCE IN THE TIMING CHAIN OR THE TENSIONERS. THE ISSUE IS IF MY ENGINE WERE TO SEIZE AND CAUSE THE VEHICLE TO ABRUPTLY L... Read more
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Aug 24, 2016
AT 101,000 MILES MY 2009 CADILLAC CTS AWD STARTING TO "THUMP" WHEN SHIFTING FROM REVERSE TO DRIVE OR VICE VERSA. IT ALSO DID IT WHEN COMING TO A STOP. THIS STARTED HAPPENING ON A THURSDAY. I MADE AN APPOINTMENT FOR SERVICE FOR THE FOLLOWING WEDNESDAY AT THE DEALER. ON MY WAY TO THE SERVICE APPOINTMENT, THE TRANSMISSION FAILED ONE MILE FROM THE DEALERSHIP ON A BUSY HIGHWAY. I MANAGED TO SAFELY GET ... Read more
Incident date: Aug 25, 2016
JUST BOUGHT THE VEHICLE USED AND I HEAR A NOISE COMING FROM THE REAR BACK OF THE CAR. THE KEY FOB WASN'T WORKING CORRECTLY AND DRAINED THE BATTERY AND I HAD TO BUY A NEW BATTERY. I REALLY DON'T KNOW WHAT WRONG WITH THE VEHICLE BUT ITS DRIVEABLE FOR NOW BESIDES THE SLIGHT BANGING NOISE. IT NEED TO BE CHECKED FOR RECALLS.
Incident date: Aug 25, 2016
JUST BOUGHT THE VEHICLE USED AND I HEAR A NOISE COMING FROM THE REAR BACK OF THE CAR. THE KEY FOB WASN'T WORKING CORRECTLY AND DRAINED THE BATTERY AND I HAD TO BUY A NEW BATTERY. I REALLY DON'T KNOW WHAT WRONG WITH THE VEHICLE BUT ITS DRIVEABLE FOR NOW BESIDES THE SLIGHT BANGING NOISE. IT NEED TO BE CHECKED FOR RECALLS.
Incident date: Aug 25, 2016
JUST BOUGHT THE VEHICLE USED AND I HEAR A NOISE COMING FROM THE REAR BACK OF THE CAR. THE KEY FOB WASN'T WORKING CORRECTLY AND DRAINED THE BATTERY AND I HAD TO BUY A NEW BATTERY. I REALLY DON'T KNOW WHAT WRONG WITH THE VEHICLE BUT ITS DRIVEABLE FOR NOW BESIDES THE SLIGHT BANGING NOISE. IT NEED TO BE CHECKED FOR RECALLS.
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE REMEDY AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WO... Read more
Incident date: Aug 25, 2016
MY BRAKES FAILED AS I WAS DRIVING THE CAR, I HAD JUST MADE A U TURN AND WAS PARKING IN A PARKING SPACE ON A CITY STREET WHEN THE BRAKES FAILED. THE PEDAL WENT TO THE FLOOR AND DID NOT STOP THE CAR. ALTHOUGH, I PUMPED THE BRAKES NOTHING HAPPENED. PRAISE THE LORD JESUS I WAS GOING VERY SLOW AS THERE WAS SEPTA BUS BEHIND ME AND CAR IN FRONT OF ME.
Incident date: Jul 25, 2016
WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADI... Read more
Incident date: Jul 25, 2016
WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADI... Read more
Incident date: Jul 25, 2016
WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADI... Read more
Incident date: Aug 8, 2016
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE PULLING OUT OF A PARKING SPACE, THE STEERING WHEEL SEIZED AS THE VEHICLE ACCELERATED BUT LOOSENED AS THE VEHICLE DECELERATED. THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEEDS TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ACTUATOR FAILED AND NEEDED TO BE REPLAC... Read more
Incident date: Aug 8, 2016
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT A LOUD TICKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT EXHAUST FLUID WAS LEAKING FROM THE MANIFOLDS DUE TO FRACTURES IN THE BOLTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000... Read more
Incident date: Oct 31, 2015
BEARINGS WENT OUT AND HAD TO BE REPLACED
Incident date: Mar 14, 2016
LANE DEPARTURE SYSTEM HAS GONE OUT TWO TIMES IN LESS THAN 45,000 MILES. THIS IS A SYSTEM TO WARN YOU WHEN YOU CROSS OVER INTO ANOTHER LANE.
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. SHORTLY AFTER PURCHASING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED, WHICH WOULD PREVENT THE AIR BAGS FROM DEPLOYING IN THE INVENT OF A CRASH. THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AW... Read more
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONTAL PASSENGER SIDE AIR BAG SENSOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA ... Read more
Incident date: Aug 20, 2016
ENGINE TURNS OFF FOR NO REASON WHILE GOING UNDER 40 MILES. HAVE TO PUT IT IN NEUTRAL AND IT WILL START RIGHT UP AGAIN. USUALLY ON CITY STREETS, IN MOTION. WE THINK MOST OF THE TIME AFTER TURNING.
Incident date: Aug 28, 2015
UPPER AND LOWER CONTROL ARM BUSHINGS STEERING KNUCKLE DEFECTIVE FROM FACTORY AND BLOWN PISTON NUMBER 1 AT 6350 MILES AND MANY RECALLS.
Incident date: Aug 28, 2015
UPPER AND LOWER CONTROL ARM BUSHINGS STEERING KNUCKLE DEFECTIVE FROM FACTORY AND BLOWN PISTON NUMBER 1 AT 6350 MILES AND MANY RECALLS.
Incident date: Aug 28, 2015
UPPER AND LOWER CONTROL ARM BUSHINGS STEERING KNUCKLE DEFECTIVE FROM FACTORY AND BLOWN PISTON NUMBER 1 AT 6350 MILES AND MANY RECALLS.
Incident date: Aug 17, 2016
CONDENSATION IN THE HEADLIGHT COVERS. CONSIDERABLY DIMS VISION WHILE NIGHT DRIVING. HIGH RISK OF LIGHTS SHORTING OR GOING OUT COMPLETELY BECAUSE OF WATER BUILD UP. REPAIRS ARE UNRESEASONABLY HIGH.
Incident date: Aug 17, 2016
CONDENSATION IN THE HEADLIGHT COVERS. CONSIDERABLY DIMS VISION WHILE NIGHT DRIVING. HIGH RISK OF LIGHTS SHORTING OR GOING OUT COMPLETELY BECAUSE OF WATER BUILD UP. REPAIRS ARE UNRESEASONABLY HIGH.
Incident date: Aug 6, 2008
CRACKED DASH - THE DASH IS CRACKED AND EVERY MODEL 2007-2011 THAT WAS MADE HAS A CRACKED DASH. THE NEW REPLACEMENT DASHES FROM GM NOW HAVE REINFORCEMENTS THAT THE ORIGINAL EQUIPMENT DO NOT HAVE. IN THE EVENT THAT THE AIR BAG IS DEPLOYED IT WOULD CAUSE THE PLASTIC DASH TO FLY AROUND THE DRIVER AND PASSENGER COMPARTMENT CAUSING POSSIBLY FATAL WOUNDS!
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOW... Read more
Incident date: Sep 17, 2009
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD
Incident date: Apr 14, 2016
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SIDE AND REAR AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAGS WERE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Apr 14, 2016
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE THE CRUISE CONTROL WAS ACTIVATED, IT WOULD SUDDENLY FAIL WHEN THE CONTACT ACTIVATED ANOTHER ELECTRICAL DEVICE IN THE VEHICLE. THE FAILURE RECURRED TO THE POINT THAT THE CRUISE CONTROL NO LONGER OPERATED AT ALL. ALSO, WHILE DRIVING OVER A SPEED HUMP OR ANY OTHER BUMP IN THE ROAD, THE WINDOWS WOULD ROLL UP OR DOWN WITHOUT WARNING. THE DEALER WAS U... Read more
Incident date: Apr 14, 2016
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE THE CRUISE CONTROL WAS ACTIVATED, IT WOULD SUDDENLY FAIL WHEN THE CONTACT ACTIVATED ANOTHER ELECTRICAL DEVICE IN THE VEHICLE. THE FAILURE RECURRED TO THE POINT THAT THE CRUISE CONTROL NO LONGER OPERATED AT ALL. ALSO, WHILE DRIVING OVER A SPEED HUMP OR ANY OTHER BUMP IN THE ROAD, THE WINDOWS WOULD ROLL UP OR DOWN WITHOUT WARNING. THE DEALER WAS U... Read more
Incident date: Apr 14, 2016
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE THE CRUISE CONTROL WAS ACTIVATED, IT WOULD SUDDENLY FAIL WHEN THE CONTACT ACTIVATED ANOTHER ELECTRICAL DEVICE IN THE VEHICLE. THE FAILURE RECURRED TO THE POINT THAT THE CRUISE CONTROL NO LONGER OPERATED AT ALL. ALSO, WHILE DRIVING OVER A SPEED HUMP OR ANY OTHER BUMP IN THE ROAD, THE WINDOWS WOULD ROLL UP OR DOWN WITHOUT WARNING. THE DEALER WAS U... Read more
Incident date: Aug 2, 2016
BRAKES COMPLETELY FAILED. I PULLED INTO TRAIN PARKING SPOT AND THE CARS WOULD NOT STOP. I HAD TO KEEP PUMPING THE BRAKES AND EVENTUALLY IT JUST STOPPED. I TRIED IT GAIN AND THE BRAKES WERE HARD AND COULDN'T PUSH THEM DOWN. I AM SO LUCKY THAT I WAS NOT ON A HIGHWAY GOING FAST WITH MY KIDS IN THE CAR. ADILLAC SAID I NEEDED THE HYDRO BOOST REPLACED.
Incident date: Aug 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT'S VEHICLE T-BONED ANOTHER VEHICLE AND CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISED RIBS AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR... Read more
Crash
1 injured
Incident date: Aug 15, 2016
SUV LOW BEAM LIGHTS DON'T ILLUMINATE THE ROADWAY. DRIVING FROM FLORIDA TO MARYLAND, I WAS UNABLE TO SEE THE ROADWAY MARKINGS UNLESS THEY HAD REFLECTIVE STRIPS. RAINY WEATHER MAKES IT IMPOSSIBLE TO SEE AT ALL. ONCOMING HEADLIGHTS MAKE STAYING ON THE ROADWAY NEARLY IMPOSSIBLE. THIS DEFECT CAUSES THE DRIVER TO USE HIGH BEAMS MAKING IT DANGEROUS FOR ONCOMING TRAFFIC.
Incident date: Aug 1, 2016
14V542000 WAS A RECALL ON 2004-2007 CADILLAC CTS FOR FUEL LEAK ABOVE THE TANK. THIS 2008 MODEL HAS THE VERY SAME/SIMILAR LEAK AND IS NOT INCLUDED IN THE RECALL? WHY NOT? SAME PROBLEM, VERY DANGEROUS. NUMEROUS COMPLAINTS IT LOOKS LIKE IF YOU SEARCH INTERNET ABOUT THE 2008 CADILLAC CTS FUEL LEAK.
Incident date: Aug 16, 2016
AIR BAG LIGHT HAS CAME ON. WHILE VEHICLE WAS IN MOTION DRIVING ON THE HIGHWAY THE PASSENGER REAR WINDOW CAME DOWN ON IT'S OWN AND WOULD NOT ROLL BACK UP. MY CAR ONLY HAVE 60,000 MILES.
Incident date: Aug 16, 2016
AIR BAG LIGHT HAS CAME ON. WHILE VEHICLE WAS IN MOTION DRIVING ON THE HIGHWAY THE PASSENGER REAR WINDOW CAME DOWN ON IT'S OWN AND WOULD NOT ROLL BACK UP. MY CAR ONLY HAVE 60,000 MILES.