Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 20,902 complaints for CADILLAC
Incident date: Dec 29, 2015
I FOUND OUT I HAVE RUSTY BRAKE LINES. MY BRAKES FAILED ON ME WHILE DRIVING. I PULLED INTO THE CLOSEST PARKING LOT AND SAW THE FLUID POURING FROM UNDER MY CAR. *JS
Incident date: Oct 12, 2015
MY CAR WOULDN'T START AND THEN THE KEY WOULD GET STUCK IN THE IGNITION AND WOULDN'T TURN. THE THEFT SECURITY LIGHT CAME ON. ECM ENGINE CONTROL MODULE WAS REPLACED AND PROGRAMMED. $1,000. *JS
Incident date: Oct 12, 2015
MY CAR WOULDN'T START AND THEN THE KEY WOULD GET STUCK IN THE IGNITION AND WOULDN'T TURN. THE THEFT SECURITY LIGHT CAME ON. ECM ENGINE CONTROL MODULE WAS REPLACED AND PROGRAMMED. $1,000. *JS
Incident date: May 21, 2015
AC COMPRESSOR FROZE WHEN I TURNED THE AC ON. THIS IN TURN SNAPPED MY SERPENTINE BELT AND MY CAR BROKE DOWN. REPLACED SERPENTINE BELT ($150) AND AC COMPRESSOR ($500) WAS REPLACED ALONG WITH CONDENSER ($200). *JS
Incident date: Dec 10, 2013
THE HOOD DOES NOT STAY UP ON IT'S OWN. I HAVE TO USE A STICK TO PROP IT OPEN. *JS
Incident date: Feb 12, 2013
THE GEAR SHIFTER WAS VERY LOOSE AND I WAS ABLE TO SHIFT GEARS WITHOUT THE CAR RUNNING. REPLACED GEAR SHIFT LINKAGE. ($150) *JS
Incident date: Dec 26, 2015
THE FRONT COLLISION WARNING/AUTO BRAKING FEATURE MALFUNCTIONED AT 45MPH AND FLASHED COLLISION WARNING IN HUD AND SLAMMED ON THE BRAKES FULL FORCE WITH NO OBJECTS/CARS ANYWHERE NEAR THE VEHICLE. IF SOMEONE HAD BEEN BEHIND US THE CAR WOULD HAVE HIT US. *JS
Incident date: Jan 25, 2013
BOTH BLOCK HALVES AND THE CAM COVERS BEGAN LEAKING AND THEY TELL ME THE REPAIR WILL COST $3,500.00. THE VEHICLE HAS ALWAYS HAD REGULAR OIL CHANGES AND MAINTENANCE AND HAS LOW MILEAGE FOR A 2006. I HAVE HEARD THIS IS A REGULAR PROBLEM WITH THIS YEAR CADILAC.
Incident date: Dec 1, 2015
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE EN... Read more
Incident date: Dec 1, 2015
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE EN... Read more
Incident date: Dec 1, 2015
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE EN... Read more
Incident date: Mar 6, 2015
LEFT HEADLAMP FLICKERS AND GOES OUT INTERMITTENTLY WHILE DRIVING. FIRST NOTICED WHEN PULLING INTO PARKING GARAGE GOING TO WORK IN 2014, BUT WHEN I CHECKED BEFORE LEAVING OFFICE-LIGHTS WERE WORKING. WHILE DRIVING LONG DISTANCE ON FREEWAY IN MAR 2015, PROBLEM BECAME VERY APPARENT. LIGHTS FLICKERED BRIGHT, THEN DIMMED, THEN FLICKERED OUT (JUST LEFT SIDE) REPEATEDLY DURING 3 HOUR DRIVE IN MIDDLE OF TH... Read more
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHEN THE IGNITION WAS TURNED TO THE OFF POSITION, THE KEY FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Incident date: Nov 20, 2015
INTERMITTENT ELECTRIC POWER STEERING ASSIST FAILURES. FAILURES SEEM TO OCCUR MOST OFTEN WHEN THE CAR IS COLD AND BACKING OUT OF DRIVE WAY OR PARKING SPACES. POWER STEERING WILL WORK FOR A VERY SHORT PERIOD THEN FAIL LEAVING TYPICALLY WHEN IN THE MIDDLE OF A BACKING MANEUVER WHEN LEAVING MY DRIVE AND ENTERING TRAFFIC. TURNING CAR OFF AND RESTARTING WILL RESET THE ELECTRIC POWER STEERING ASSIST.... Read more
Incident date: Aug 15, 2014
SEVERE TIRE DAMAGE DUE TO MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS ON 2009 CTS-V RESULTING IN CONTACT OF TIRE (SIDEWALL) WITH LOWER CONTROL ARM WHILE TURNING, MERGING AND/OR ENTERING THE FLOW OF TRAFFIC. IN ADDITION TO CONTACT DAMAGE, THE MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS CAN RESULT IN MISS ALIGNMENT OF TIRES RESULTING IN EXCESSIVE AND SUDDEN WEAR OF TIRES RESULTING IN EXPOSED THREAD... Read more
Incident date: Dec 21, 2015
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD NOISE LIKE A GUNSHOT, FOLLOWED BY THE SOUND OF BROKEN GLASS. MY SUNROOF APPEARED TO COMPLETELY SHATTER. I DON'T KNOW IF IT WAS FROM FALLING DEBRIS OR IF JUST SHATTERED, BUT THE GLASS WAS STOPPED FROM FALLING ON ME BY THE SUN VISOR UNDERNEATH THE SUNROOF.
Incident date: Jul 24, 2015
7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SUNROOF WAS CAUSE,BUT NOT COVERED.OTHER FUSES ALSO LOCATED IN REAR BLOCK,FUEL PUMP,WIPER,REAR WINDOWS.... Read more
Incident date: Jul 24, 2015
7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SUNROOF WAS CAUSE,BUT NOT COVERED.OTHER FUSES ALSO LOCATED IN REAR BLOCK,FUEL PUMP,WIPER,REAR WINDOWS.... Read more
Incident date: Dec 1, 2015
WHILE STARTING MY CAR, A LIGHT CAME ON MY CAR INDICATING "SERVICE AIR BAG". I TOOK MY CAR TO THE DEALERSHIP AND THEY INDICATED THAT THE PASSENGER SEAT MODULE FOR THE AIR BAG NEEDED REPLACEMENT IN ORDER TO CORRECT THE SERVICE AIR BAG ISSUE. THE TOTAL COST OF REPAIR INCLUDING PARTS, LABOR AND REPROGRAMMING WAS $1,000 TO $1,200. I DO NOT HAVE $1,000 TO FIX THIS PROBLEM, SO I AM FORCED TO DRIVE A CAR ... Read more
Incident date: Dec 17, 2015
MY 2013 XTS WITH 23,000 MILES JUST STOPPED. IN THE MIDDLE OF THE ROAD BECAUSE SOME VENT SCREEN HAD A TEAR IN IT. THE AIR BLEW ON THE ENGINE JUST SHUT OFF IN THE MIDDLE OF A 3 LANE ROAD. EVERYONE PLEASE BE CAUTIOUS THERE WAS NO WARNING IT JUST SHUTTLE DOWN.
Incident date: Dec 16, 2015
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 58 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT ALSO STATED THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANU... Read more
Incident date: Oct 19, 2015
ON THE MORNING OF OCTOBER 19TH, WHILE DRIVING APPROXIMATELY THREE MILES FROM MY HOME, AN INCREDIBLY LOUD BANGING SOUND SHOCKED ME INTO STOPPING THE CAR ON THE SIDE OF THE ROAD. IT FELT AS IF SOMETHING WAS GOING TO COME THROUGH THE FLOOR AND INTO THE INTERIOR CONSOLE OF THE CAR. PANIC-STRICKEN, I DIDN'T WANT TO MOVE THE CAR AGAIN. WHEN I CALLED MY HUSBAND, HE INSTRUCTED ME TO DRIVE EXTREMELY SLO... Read more
Incident date: Dec 15, 2015
ESCALADE HAVING SAME ISSUES AS EVERYONE ELSE. OIL PRESSURE DUE TO POOR BUILD AND CUT BACKS ON GENERAL MOTORS BEHALF. A UNIT WITH A PRICE UP WORDS OF $70-$80K SHOULD NOT HAVE THE ISSUES. WE AS THE CUSTOMERS AND THE VICTIMS SHOULD NOT PAY THE PRICE AND OUR OWN LIVES (FAMILIES LIVES) FOR A COMPANIES SELFISHNESS. PASSENGER SEAT CONTROL MODULE BURNT DUE TO YET ANOTHER FAULTY GM PRODUCT. THEY SEAM TO NO... Read more
Incident date: Dec 15, 2015
ESCALADE HAVING SAME ISSUES AS EVERYONE ELSE. OIL PRESSURE DUE TO POOR BUILD AND CUT BACKS ON GENERAL MOTORS BEHALF. A UNIT WITH A PRICE UP WORDS OF $70-$80K SHOULD NOT HAVE THE ISSUES. WE AS THE CUSTOMERS AND THE VICTIMS SHOULD NOT PAY THE PRICE AND OUR OWN LIVES (FAMILIES LIVES) FOR A COMPANIES SELFISHNESS. PASSENGER SEAT CONTROL MODULE BURNT DUE TO YET ANOTHER FAULTY GM PRODUCT. THEY SEAM TO NO... Read more
Incident date: Dec 15, 2015
ESCALADE HAVING SAME ISSUES AS EVERYONE ELSE. OIL PRESSURE DUE TO POOR BUILD AND CUT BACKS ON GENERAL MOTORS BEHALF. A UNIT WITH A PRICE UP WORDS OF $70-$80K SHOULD NOT HAVE THE ISSUES. WE AS THE CUSTOMERS AND THE VICTIMS SHOULD NOT PAY THE PRICE AND OUR OWN LIVES (FAMILIES LIVES) FOR A COMPANIES SELFISHNESS. PASSENGER SEAT CONTROL MODULE BURNT DUE TO YET ANOTHER FAULTY GM PRODUCT. THEY SEAM TO NO... Read more
Incident date: Dec 16, 2015
CUSTOMERS BRAKE LIGHT CAME ON WHILE DRIVING TO REPAIR SHOP, 3 MILE TRIP, FLUID WAS LOW, P/S FRONT HOSE WAS SWOLLEN AND BUSTED LEAKING FLUID, D/S FRONT HOSE WAS SWOLLEN. LOSS OF BREAKING CONTROL EVIDENT WHILE PULLING CAR INTO SHOP. CONTACTED DEALER TO CHECK ON RECALL, WAS INFORMED VEHICLE WAS NOT INCLUDED. ALL SIGNS, INCLUDING VIN BREAK WERE THE SAME. REPAIR IS BEING DONE IN FACILITY, NOT UNDER REC... Read more
Incident date: Jun 16, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 03/10/16*LJ
Incident date: Jun 16, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 03/10/16*LJ
Incident date: Dec 15, 2015
THE CAR WHILE TURNING INTERMITTENTLY DIES AND LOOSES ANY ACCELERATION STALLS AND MOST OF THE TIME STARTS BACK UP WHEN LIFTING FOOT OF THE GAS AND SOMETIMES DIES. ALSO THE CAR ACCELERATES ON ITS OWN SOMETIMES VERY QUICKLY. THE CAR STALLING WHILE MAKING A LEFT TURN GOT ME T-BONED BY SOMEONE WHILE MAKING A LEFT HAND TURN. I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS DEFECT IS GOING TO GET SOMEBODY KI... Read more
Crash
Incident date: Dec 15, 2015
THE CAR WHILE TURNING INTERMITTENTLY DIES AND LOOSES ANY ACCELERATION STALLS AND MOST OF THE TIME STARTS BACK UP WHEN LIFTING FOOT OF THE GAS AND SOMETIMES DIES. ALSO THE CAR ACCELERATES ON ITS OWN SOMETIMES VERY QUICKLY. THE CAR STALLING WHILE MAKING A LEFT TURN GOT ME T-BONED BY SOMEONE WHILE MAKING A LEFT HAND TURN. I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS DEFECT IS GOING TO GET SOMEBODY KI... Read more
Crash
Incident date: Dec 15, 2015
THE CAR WHILE TURNING INTERMITTENTLY DIES AND LOOSES ANY ACCELERATION STALLS AND MOST OF THE TIME STARTS BACK UP WHEN LIFTING FOOT OF THE GAS AND SOMETIMES DIES. ALSO THE CAR ACCELERATES ON ITS OWN SOMETIMES VERY QUICKLY. THE CAR STALLING WHILE MAKING A LEFT TURN GOT ME T-BONED BY SOMEONE WHILE MAKING A LEFT HAND TURN. I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS DEFECT IS GOING TO GET SOMEBODY KI... Read more
Crash
Incident date: Sep 7, 2015
THE CAR HESATATES LIKE IT WANTS TO CUT OFF POPPING IN THE FRONT END TROTTLE BODY STABLE LINK THE MOTOR MOUNT WAS BROKE THEY JUST FIXED IT. CANT BELEIVE A 2013 NEEDS THESE THINGS ALREADY HAVE BEEN TO CAD 5 TIMES AND THEY CLAIM THEY CANT FIND THE PROBLEM. IM VERY DISAPPOINTED IN THIS
Incident date: Sep 7, 2015
THE CAR HESATATES LIKE IT WANTS TO CUT OFF POPPING IN THE FRONT END TROTTLE BODY STABLE LINK THE MOTOR MOUNT WAS BROKE THEY JUST FIXED IT. CANT BELEIVE A 2013 NEEDS THESE THINGS ALREADY HAVE BEEN TO CAD 5 TIMES AND THEY CLAIM THEY CANT FIND THE PROBLEM. IM VERY DISAPPOINTED IN THIS
Incident date: Sep 7, 2015
THE CAR HESATATES LIKE IT WANTS TO CUT OFF POPPING IN THE FRONT END TROTTLE BODY STABLE LINK THE MOTOR MOUNT WAS BROKE THEY JUST FIXED IT. CANT BELEIVE A 2013 NEEDS THESE THINGS ALREADY HAVE BEEN TO CAD 5 TIMES AND THEY CLAIM THEY CANT FIND THE PROBLEM. IM VERY DISAPPOINTED IN THIS
Incident date: Oct 6, 2015
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
CADILLAC
ESCALADE ESV
(2003) — ELECTRICAL SYSTEM
Dec 14, 2015
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL THE GAUGES AND INDICATORS ON THE INSTRUMENT CLUSTER SUDDENLY FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER HAD FAILED BUT THE PART NEEDED WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA... Read more
Incident date: Dec 2, 2015
VERY DISAPPOINTED IN THIS CAR. PURCHASED NEW. WE ARE STILL WORKING FOR RESOLUTION TO THE TCM TRANSMISSION CONTROL MODULE RECALL- THE DEALER ORIGINALLY REPROGRAMMED THE TCM USING WRONG PROGRAM WHICH CAUSED A HUGE DELAY BETWEEN SHIFTS. IT WAS REPROGRAMED SEVERAL MONTHS LATER, BUT NOW IS EXPERIENCING THE LAG WHEN THE CAR IS IN "ECO"MODE..OCCURS WHEN THE CAR ACCELERATES TO 10 MPH, BREAKS ARE APPLIED,... Read more
Incident date: Oct 9, 2015
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS R... Read more
Incident date: Dec 9, 2015
WHEN EVER I MAKE A SLIGHT TURN AT LOW SPEEDS,IE. 10 MPH OR LESS THE ABS ACTUATES AND THE CAR IS UNABLE TO STOP. THIS IS VERY PREVALENT WHEN PULLING INTO A PARKING SPOT. I HAVE HAD FIRESTONE AUTO, PARKER CADILAC, AND AMERICAN TIRE AND AUTO IN MY HOMETOWN LOOK AT THIS ISSUE AND ALL TOLD ME THAT THEY COULD NOT PULL CODES. I HAVE BEEN TOLD THAT IF ANY INDICATOR DASH WARNING LIGHT COME ON THEN IT WILL... Read more
Incident date: Oct 15, 2015
STATED RECALL WAS TO "REPAIR" THE AUTOMATIC SHUT OFF OF THE REAR WINDOW DEFOGGER/DEFROSTER. IT WAS SUPPOSEDLY RESOLVED BY DEACTIVATING THE SHUT OFF MECHANISM. SUPPOSEDLY, IF THE AUTOMATIC SHUT-OFF DID NOT ACTIVATE, THE CONTACTS COULD FAIL AND THERE COULD BE A FIRE. MY CONCERN IS WHAT HAPPENS NOW IF I FORGET TO SHUT OFF THE DEFROSTER/DEFOGGER. IN THE MANUAL IT SAYS THE SYSTEM WAS TIMED FOR A ... Read more
Incident date: Oct 15, 2015
STATED RECALL WAS TO "REPAIR" THE AUTOMATIC SHUT OFF OF THE REAR WINDOW DEFOGGER/DEFROSTER. IT WAS SUPPOSEDLY RESOLVED BY DEACTIVATING THE SHUT OFF MECHANISM. SUPPOSEDLY, IF THE AUTOMATIC SHUT-OFF DID NOT ACTIVATE, THE CONTACTS COULD FAIL AND THERE COULD BE A FIRE. MY CONCERN IS WHAT HAPPENS NOW IF I FORGET TO SHUT OFF THE DEFROSTER/DEFOGGER. IN THE MANUAL IT SAYS THE SYSTEM WAS TIMED FOR A ... Read more
Incident date: Nov 5, 2015
PASSENGER AIR BAG WARNING LIGHT - DEALER WILL NOT FIX FOR LESS THAN $800.00. SAME ISSUE AS 2007 CADILLAC CTS. SEE BELOW. THIS WAS A COMPANY CAR BUILT EARLY FOR EMPLOYEE EVALUATION. I AM SURE IT WAS THE SAME SEAT SYSTEM GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM... Read more
Incident date: Dec 10, 2015
I HAD A RESET OF THE GAUGE CLUSTER OCCUR WHILE USING STEERING WHEEL CONTROLS TO SEARCH MUSIC ON SD CARD. ISSUE IS THE SAME AS DISCRIBED AT THIS PAGE - HTTP://WWW.AUTOBLOG.COM/2014/02/26/GM-CHEVY-SILVERADO-GMC-SIERRA-PICKUP-GLITCH-COULD-SPARK-RECALL/ - EXCEPT ON ELR. VEHICLE WAS IN MOTION ABOUT 5 MINUTES AFTER STARTING. ON EV POWER. CONDITIONS DRY, TEMPS IN HIGH 40S. I WAS SLOWING FROM 45 TO A STO... Read more
Incident date: Nov 1, 2011
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE PASSENGER PRESENCE MODULE. THE CONTACT INDICATED THAT THE MODULE WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILUR... Read more
Incident date: Dec 5, 2015
STABILITY SYSTEM ENGAGED IS HAPPENING INTERMITTENTLY AND MORE FREQUENTLY EVEN IN SITUATIONS WHERE IT IS CLEARLY UNNEEDED - DRY, STRAIGHT ROAD WITH NO ACCELERATION OR DECELERATION. DEALER COULD NOT DIAGNOSIS EVEN WITH ROAD TEST. GM HOTLINE SENT ME BACK TO THE DEALER. SYSTEM ENGAGES RANDOMLY FOR A FEW SECOND AND THEN RELEASES. CAR JERKS TO ONE SIDE. VERY DISCONCERTING. WIFE WILL NO LONGER DRIVE... Read more
Incident date: Nov 15, 2015
THE DRIVER'S SIDE DOOR ON MY CTS COUPE HAS AN ELECTRICAL "TOUCH PAD" THAT HAS CEASED TO FUNCTION NORMALLY. TWICE I HAVE HAD TO CRAWL INTO THE VEHICLE FROM THE PASSENGER SIDE WHICH HAS NOT BEEN AFFECTED. DEALERSHIP HAS STATED THAT THE PROBLEM IS NOT UNDER WARRANTY BECAUSE THE MILEAGE IS IN EXCESS OF 50,000 (MY VEHICLE IS AT 55,690). PAIN IN THE NECK.
Incident date: Dec 9, 2015
ENGINE IDLES ROUGHLY. I HAVE ONLY USED PREMIUM GAS DURING FILLUPS. THE DEALERSHIP SAYS IT'S BECAUSE I'M NOT USING TOP TIER GAS, WHICH IS RIDICULOUS. HOW CAN AN ENGINE'S FUEL SYSTEM BE THAT SENSITIVE BECAUSE ONE GAS IS MISSING SOME DETERGENTS PER COUNT IN COMPARISON. MY ECM NEEDS TO BE REPROGRAMMED TO COMPENSATE FOR THIS. IT SEEMED TO START SHAKING AFTER I GOT IT BACK FROM THE DEALERSHIP THAT ... Read more
Incident date: Dec 9, 2015
MOON ROOF DRAINAGE SYSTEM IS POORLY DESIGNED. DRAINAGE HOSE RUNS ALONGSIDE MOON ROOF THEN INSIDE CAR TO THE REAR TAILGATE AREA, DIRECTLY OVER LIFT GATE FUSE AND MODULE. ON NUMEROUS OCCASIONS IT HAS BACKED UP, LEAKED INTO LEFT REAR (DRIVER'S SIDE) FLOOR CAUSING CARPET TO GET WET. IT TENDS TO LEAK IN REAR TAILGATE AREA OVER THE FUSE PANEL AND LIFT GATE MODULE SHORTING OUT THE POWER OR AUTOMATIC T... Read more
Incident date: Dec 7, 2015
MY CAR TURNS OFF WHILE DRIVING. NO POWER FOR BRAKES, STEERING OR LIGHTS. I HAD RECALL FOR KEY ROTATION COMPLETED LAST WEEK BUT MY CAR TURNED OFF LAST NIGHT WHILE DOING 70 ON INTERSTATE. THE MOSSY OF PICAYUNE DEALERSHIP STATES THAT THE RECALL MAY NOT BE THE CAUSE BUT FROM WHAT I READ BEFORE TAKING CAR IN...THE PROBLEM WITH KEY ROTATION CAUSES CAR TO TURN OFF WITHOUT WARNING. I CONSIDER THIS A L... Read more
Incident date: Oct 24, 2015
THE LOW BEAM HEADLIGHTS SUDDENLY BECAME EXTREMELY DIM. BULBS WERE REPLACED BUT IT DID NOT FIX THE ISSUE. CADILLAC ADVISED THAT I WOULD NEED TO SPEND $3000 TO REPLACE BOTH HEADLIGHTS BUT OFFERED NO EXPLANATION AS TO WHY. THERE WAS A SERVICE BULLETIN ISSUED REGARDING THE HEADLIGHTS AND THE DIMNESS IN 2012, BUT THAT BULLETIN HAD EXPIRED. I CAN NO LONGER DRIVE AT NIGHT WITHOUT SPENDING 10% OF THE COS... Read more