Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 20,902 complaints for CADILLAC
Incident date: Mar 15, 2015
TAKATA RECALL-NOT NOTIFIED OF AIRBAG RECALL. RECALL WITHDRAWN DECEMBER 2014. MARCH OF 2015 MY PASSENGER AIRBAG LIGHT CAME ON. TOOK TO MY CERTIFIED GM MECHANIC, CHECKED IT OUT AND SENT ME TO CHUCK FAIRBANKS (DEALER) BECAUSE OF RECALL. THIS IS WHEN I WAS TOLD THE RECALL HAD BEEN WITHDRAWN. I HAVE BEEN SEARCHING FOR HELP WITH THIS DANGEROUS MATTER SINCE. I NEED MORE INFORMATION ON WHO AND WHAT ... Read more
Incident date: Mar 15, 2015
TAKATA RECALL-NOT NOTIFIED OF AIRBAG RECALL. RECALL WITHDRAWN DECEMBER 2014. MARCH OF 2015 MY PASSENGER AIRBAG LIGHT CAME ON. TOOK TO MY CERTIFIED GM MECHANIC, CHECKED IT OUT AND SENT ME TO CHUCK FAIRBANKS (DEALER) BECAUSE OF RECALL. THIS IS WHEN I WAS TOLD THE RECALL HAD BEEN WITHDRAWN. I HAVE BEEN SEARCHING FOR HELP WITH THIS DANGEROUS MATTER SINCE. I NEED MORE INFORMATION ON WHO AND WHAT ... Read more
Incident date: Dec 4, 2013
STEERING SCREECHES AND SHUDDERS WHEN TURNING WHEN TEMPERATURES ARE BELOW 40 F. I'VE TAKEN IT IN TO BE CHECKED AT LEAST SIX TIMES. I AM REPEATEDLY TOLD THERE IS NOTHING WRONG WITH IT. THIS HAS BEEN AN ISSUE FROM THE GET GO AND NOW WITH 55,000 MILES ON THE CAR IT IS NO LONGER UNDER WARRANTEE.
Incident date: Mar 10, 2016
TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION IN ORDER FOR THE CONTACT TO GAIN CONTROL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE W... Read more
Crash
1 injured
Incident date: Mar 10, 2016
TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION IN ORDER FOR THE CONTACT TO GAIN CONTROL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE W... Read more
Crash
1 injured
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2014 CADILLAC XTS. WHILE DRIVING AT APPROXIMATELY 10 MPH IN SNOWY CONDITIONS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE IGNITION WAS TURNED OFF AND ON AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F... Read more
Incident date: Oct 12, 2007
THE CLUTCH ON THE CADILLAC CTS V WENT AFTER 40,000 MILES. WHEN IT GETS COLD OUTSIDE THE IT CAN BECOME STICKY AND NOT FULLY USABLE. I THINK IT MIGHT BE THE HYDRALIC FLUID IN THE CLUTCH. IT SHOULD NOT GO BAD EVERY 40,000 MILES CAN LEAD TO POSSIBLE CRASH IF THE CLUTCH DOES NOT ENGAGE. I AM LUCKY HAVE NOT BEEN IN A CRASH DUE TO THE PROBLEMS I AM HAVING WITH IT.
Incident date: Mar 2, 2016
FRONT END COLLISION INTO SIDE OF 2007 CHEVY SUBURBAN AT 40-45 MPH. DRY ROAD CONDITIONS. AIR BAGS DID NOT DEPLOY.
Crash
1 injured
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT AND MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Incident date: Mar 1, 2016
LETTER FROM SENATOR NELSON RE CONSTITUENT RE 2004 CADILLAC DEVILLE ISSUES. *SMD THE CONSUMER STATED OIL HAS BEEN LEAKING FROM THE MAIN OIL SEAL FOR THE PAST FOUR YEARS. *JB
Incident date: Sep 17, 2014
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
Incident date: Mar 4, 2016
CADILLAC ATS LOST POWER AND SHUT OFF WHILE DRIVING CAUSING LOSE OF CONTROL AS WELL AS RIGHT CONTROL ARM SNAPPING IN HALF. DRIVER THEN HIT DITCH AND THEN A TREE CAUSE DAMAGE TO FRONT OF THE CAR AND INJURY TO DRIVE.
Crash
1 injured
Incident date: Mar 4, 2016
CADILLAC ATS LOST POWER AND SHUT OFF WHILE DRIVING CAUSING LOSE OF CONTROL AS WELL AS RIGHT CONTROL ARM SNAPPING IN HALF. DRIVER THEN HIT DITCH AND THEN A TREE CAUSE DAMAGE TO FRONT OF THE CAR AND INJURY TO DRIVE.
Crash
1 injured
Incident date: Feb 16, 2016
LEFT HEADLIGHT FLICKERS & WILL GO OFF ON IT'S OWN. HAVE REPLACED EXTERIOR LIGHT ASSEMBLY TWICE. ONE USED AND ONE WITH NEW BUT NOTHING HAS CHANGED. STATIONARY AND IN MOTION.
Incident date: Mar 1, 2016
THE FRONT HEADLIGHT ASSY CONTINUES TO GET WATER AND CONDENSATION IN IT AND THE HEAD LIGHT FAILS.
Incident date: Feb 9, 2016
FRONT HEADLAMPS HAVE A RECURRING FAILURE DUE TO A DESIGN FLAW WITH THE HOUSING.
Incident date: Feb 18, 2016
CAR JERKS AND SHUDDERS HEAVILY WHEN ACCELERATING AT 2000 RPM OR BETWEEN 40 AND 60 MPH. CHANGED TO NEW DRIVE SHAFT, TRANSMISSION REBUILT BUT NOTHING WORKS. IT IS A SERIOUS SAFETY CONCERN. IT HAPPENS AT HIGHWAYS.
Incident date: Jan 1, 2016
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Incident date: Jan 1, 2016
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Incident date: Jan 1, 2016
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Incident date: Mar 2, 2016
TAKATA RECALL WS DRIVING THE CAR - I WAS AT A COMPLETE STOP WHILE ATTEMPTING TO TURN IN PARKING LOT - THEN SOUNDED LIKE A POP - THE BOTTOM BALL JOINT FELL COMPLETELY OUT DUE TO SCREW FALLING OFF BOTTOM CALLED SEVERAL PLACES FOR PART AND SEVERAL WOULDN'T EVEN GIVE ME A QUOTE DUE TO A RECALL THEN I CALL GM DEALERSHIP IN COLUMBIA MO AND THEY STATE VIN # ARE OFF BUY 270 I FEEL LIKE IT SHO... Read more
Incident date: Mar 2, 2016
TAKATA RECALL WS DRIVING THE CAR - I WAS AT A COMPLETE STOP WHILE ATTEMPTING TO TURN IN PARKING LOT - THEN SOUNDED LIKE A POP - THE BOTTOM BALL JOINT FELL COMPLETELY OUT DUE TO SCREW FALLING OFF BOTTOM CALLED SEVERAL PLACES FOR PART AND SEVERAL WOULDN'T EVEN GIVE ME A QUOTE DUE TO A RECALL THEN I CALL GM DEALERSHIP IN COLUMBIA MO AND THEY STATE VIN # ARE OFF BUY 270 I FEEL LIKE IT SHO... Read more
Incident date: Aug 21, 2015
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. ... Read more
Incident date: Aug 21, 2015
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. ... Read more
Incident date: Feb 17, 2016
MY CAR WAS PARKED IN MY GARAGE (BACKED IN). I ENTERED THE VEHICLE AND THEN PLACED THE KEY IN THE IGNITION AND STARTED IT. MY LEFT HAND WAS ON THE TOP OF THE STEERING WHEEL, MY RIGHT ON THE GEAR SELECTOR, AND MY LEFT FOOT ON THE BRAKE. AS I PULLED THE GEAR SELECTOR FROM 'PARK', THE STEERING WHEEL AND DRIVERS SIDE CURTAIN AIRBAGS DEPLOYED (VERY LOUD EXPLOSION!). THE CAR WAS STATIONARY AND DID NOT MO... Read more
1 injured
Incident date: Dec 24, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING AND ATTEMPTING TO PARK THE VEHICLE, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP. THE CONTACT ALSO STATED THAT THE LIFTGATE STRUCK THE CONTACT IN THE HEAD SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE ... Read more
Incident date: Dec 24, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING AND ATTEMPTING TO PARK THE VEHICLE, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP. THE CONTACT ALSO STATED THAT THE LIFTGATE STRUCK THE CONTACT IN THE HEAD SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE ... Read more
Incident date: Nov 11, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE BATTERY WOULD BE COMPLETELY DRAINED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR WIRING HARNESS UNDER THE PASSENGER SEAT WAS COMPLETELY MELTED, WHICH CAUSED THE FAILURE. AS A RESULT, THE BATTERY, CIRCUIT BREAKER, AND WIRING HARNESS NEEDED T... Read more
Incident date: Feb 15, 2016
TAKATA RECALL- I HAVE A, SERVICE AIRBAG, WARNING THAT HAS COME ON FOR THE SECOND TIME. I HAVE NEVER HEARD OF A CAR DOING THIS. IS THIS NORMAL? THE FIRST TIME IT CAME ON AND WENT OFF THE SAME DAY, NOW IT HAS BEEN ON A WEEK.
Incident date: Feb 5, 2016
VEHICLE STOPS RUNNING. ENGINE DIES HAPPENED FOUR TIMES, THREE TIMES AT 70 TO 80 MPH ON 6 LN. FREEWAY HAVE TO TRY AND STEER AND USE BRAKES WITH NO POWER. ONCE TO THE SIDE OF THE ROAD LET SIT FOR A FEW MINUTES AND IT STARTS UP AGAIN. HAVE HAD IT TO THE DEALER AND THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WHEN THEY PUT ON THE COMPUTER. I FEEL THAT HIS IS EXTREMELY DANGEROUS! IT COULD GET US KILL... Read more
Incident date: Feb 5, 2016
VEHICLE STOPS RUNNING. ENGINE DIES HAPPENED FOUR TIMES, THREE TIMES AT 70 TO 80 MPH ON 6 LN. FREEWAY HAVE TO TRY AND STEER AND USE BRAKES WITH NO POWER. ONCE TO THE SIDE OF THE ROAD LET SIT FOR A FEW MINUTES AND IT STARTS UP AGAIN. HAVE HAD IT TO THE DEALER AND THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WHEN THEY PUT ON THE COMPUTER. I FEEL THAT HIS IS EXTREMELY DANGEROUS! IT COULD GET US KILL... Read more
Incident date: Feb 5, 2016
VEHICLE STOPS RUNNING. ENGINE DIES HAPPENED FOUR TIMES, THREE TIMES AT 70 TO 80 MPH ON 6 LN. FREEWAY HAVE TO TRY AND STEER AND USE BRAKES WITH NO POWER. ONCE TO THE SIDE OF THE ROAD LET SIT FOR A FEW MINUTES AND IT STARTS UP AGAIN. HAVE HAD IT TO THE DEALER AND THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WHEN THEY PUT ON THE COMPUTER. I FEEL THAT HIS IS EXTREMELY DANGEROUS! IT COULD GET US KILL... Read more
Incident date: Feb 19, 2016
THE PASSENGER HEADLAMP ASSEMBLY HAD TO BE REPLACED IN APRIL, 2014 BECAUSE MOISTURE SHORTED IT OUT. THIS COST $1450 OUT OF POCKET, REPAIRED BY THE DEALER WITH NEW GM PARTS. NOW LESS THAN 2 YEARS LATER, THE SAME PASSENGER HEADLAMP IS OUT DUE TO THE SAME REASON. I HAVE READ ABOUT MANY SIMILAR COMPLAINTS ON HEADLAMPS FOR THIS MODEL. NOT SAFE WHEN HEADLAMPS SUDDENLY GO OUT.
Incident date: Feb 13, 2014
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD THE BATTERY CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Incident date: Feb 12, 2016
AIR BAG LIGHT IS STAYING ON
Incident date: Feb 13, 2016
COMPLETE FAILURE OF SUSPENSION:REAR:AXLE:SPINDLE AN REAR DIFFERENTIAL 2006 CADILLAC STS PLZ REF: NHTSA CAMPAIGN NUMBER: 07V589000 COMPONENT(S): POWER TRAIN RECALL SUBJECT : DRIVE AXLE SEAL LEAK GM RECALL NO. N070204 CAR WAS IN MOTION ON CITY STREET WHEN GRINDING NOISE BEGAN AND LOST ALL GEARS. ARE REPAIRS COVERABLE?
Incident date: Feb 6, 2016
ENGINE IDLES AT START UP AND AT STOP LIGHT . AC COMES ON WHEN IT WANTS TO.
Incident date: Jan 1, 2016
LOW BEAMS ARE TOO DIM. WHEN I'M ON ROADS THAT DO NOT HAVE REFLECTIVE STRIPES I CAN'T SEE THE SIDES OF THE ROAD. THIS IS PARTICULARLY DANGEROUS WHEN APPROACHING ONCOMING TRAFFIC.
Incident date: Jan 28, 2016
MY CADILLAC CTS 2011 HAS HAD A FAILURE IN THE REAR DIFFERENTIAL, TWICE SINCE I HAVE OWNED IT. THE FIRST TIME WAS SEPT 2013 AND THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED, AND NOW JAN 2016, THE EXACT SAME ISSUE HAS OCCURRED. THERE IS A SERVICE BULLETIN ON THE VEHICLE OF SB11084 AND AN NHTSA ITEM NUMBER 10038765. IT IS A SAME THAT THIS IS A KNOW PROBLEM AND A RECALL HAS NOT BEEN GENERATED. ... Read more
Incident date: Feb 13, 2016
BOTH HEADLIGHTS WILL RANDOMLY COME ON AND THEN GO OFF. TURNING THE SWITCH OFF AND BACK ON WII RE ILLUMINATE THE LIGHTS. THIS WILL HAPPEN SEVERAL TIMES, ANDI FEEL THIS TO BE A SERIOUS SAFTEY ISSUE. GENERAL MOTORS HAS YET TO OFFER ANY RECALL ON THIS ISSUE THAT I KNOW OF. THIS HAPPENS USUALLY WHEN DRIVING OR IN MOTION.
Incident date: Feb 13, 2016
WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE SHUTS ITSELF OFF AND BACK ON. DOORS LOCK AND UNLOCK, AIR CONDITIONER TURNS ITSELF ON AND OFF ALONG WITH HEATED SEATS TURNING ON. RADIO INCREASES IN VOLUME AND VEHICLE ENGINE INCREASE RPMS. WITH HIGH VOLUME OF TRAFFIC MAJOR SAFETY CONCERN WITH OTHER TRAFFIC INVOLVED.
Incident date: Jan 12, 2016
BOTH FRONT (L & R) WINDOWS OPERATE VERY SLOWLY WHEN GOING UP. SO SLOWLY, IN FACT, OFTEN "MANUAL ASSISTANCE" (THE USE OF THE DRIVER'S HAND GRASPING THE WINDOW-HELPING IT UP-AS IT S-L-O-W-L-Y RISES) IS REQUIRED. NATURALLY, THE 4 YEAR BUMPER TO BUMPER WARRANTEE JUST EXPIRED 2 MONTHS AGO. THIS IS A DISGRACE! A 4 YEAR OLD CADILLAC(28K MILES) WITH "$2.00" (CHEAP!!) WINDOW MOTORS. AND GM WONDERS WHY M... Read more
Incident date: Feb 10, 2016
DRIVING ON 71 IN COLUMBUS OH TO MANSFIELD OH GOING 70 MPH ON HIGHWAY AND AT EX 173 STARTED SNOWING HEAVY, TRAFFIC CAME TO HAULT AT 10 MPH, HAD .09 MILES TO EXIT, GOT TO EXIT MADE A RIGHT OFF EXIT STARTED UP A HILL IN SNOW AT 30 MPH AND BEFORE MAKING IT UP THE HILL THE CAR STOPPED IN MIDDLE OF ONE LANE RD. AND DISPLAY SAID ...NO POWER STEERING... CALLED 911 THREE TIMES, WAITED OUTSIDE IN SNOW FOR H... Read more
Incident date: Feb 10, 2016
DRIVING ON 71 IN COLUMBUS OH TO MANSFIELD OH GOING 70 MPH ON HIGHWAY AND AT EX 173 STARTED SNOWING HEAVY, TRAFFIC CAME TO HAULT AT 10 MPH, HAD .09 MILES TO EXIT, GOT TO EXIT MADE A RIGHT OFF EXIT STARTED UP A HILL IN SNOW AT 30 MPH AND BEFORE MAKING IT UP THE HILL THE CAR STOPPED IN MIDDLE OF ONE LANE RD. AND DISPLAY SAID ...NO POWER STEERING... CALLED 911 THREE TIMES, WAITED OUTSIDE IN SNOW FOR H... Read more
Incident date: Feb 10, 2016
DRIVING ON 71 IN COLUMBUS OH TO MANSFIELD OH GOING 70 MPH ON HIGHWAY AND AT EX 173 STARTED SNOWING HEAVY, TRAFFIC CAME TO HAULT AT 10 MPH, HAD .09 MILES TO EXIT, GOT TO EXIT MADE A RIGHT OFF EXIT STARTED UP A HILL IN SNOW AT 30 MPH AND BEFORE MAKING IT UP THE HILL THE CAR STOPPED IN MIDDLE OF ONE LANE RD. AND DISPLAY SAID ...NO POWER STEERING... CALLED 911 THREE TIMES, WAITED OUTSIDE IN SNOW FOR H... Read more
Incident date: May 12, 2009
I WAS DRIVING THE VEHICLE AND WAS HIT FROM BEHIND AND WENT INTO A CURB. MY AIRBAGS DID NOT DEPLOY AND THE CAR WOULD NOT RESTART. THE ENGINE COMPLETELY SHUT OFF. THE CAR CONTINUE TO HAVE PROBLEMS WITH THE ENGINE AND SMOKING AFTER IT WAS REPAIRED BY A GM DEALER. WE HAD TO TURN THE CAR IN AND FILE BANKRUPTCY AFTER IT STOPPED WORKING.
Crash
1 injured
Incident date: May 12, 2009
I WAS DRIVING THE VEHICLE AND WAS HIT FROM BEHIND AND WENT INTO A CURB. MY AIRBAGS DID NOT DEPLOY AND THE CAR WOULD NOT RESTART. THE ENGINE COMPLETELY SHUT OFF. THE CAR CONTINUE TO HAVE PROBLEMS WITH THE ENGINE AND SMOKING AFTER IT WAS REPAIRED BY A GM DEALER. WE HAD TO TURN THE CAR IN AND FILE BANKRUPTCY AFTER IT STOPPED WORKING.
Crash
1 injured
Incident date: May 12, 2009
I WAS DRIVING THE VEHICLE AND WAS HIT FROM BEHIND AND WENT INTO A CURB. MY AIRBAGS DID NOT DEPLOY AND THE CAR WOULD NOT RESTART. THE ENGINE COMPLETELY SHUT OFF. THE CAR CONTINUE TO HAVE PROBLEMS WITH THE ENGINE AND SMOKING AFTER IT WAS REPAIRED BY A GM DEALER. WE HAD TO TURN THE CAR IN AND FILE BANKRUPTCY AFTER IT STOPPED WORKING.
Crash
1 injured
Incident date: Jan 19, 2016
EXCESSIVE ENGINE OIL LEAKS AND USAGE.PARKED AND DRIVING.I HAVE BEEN INFORMED BY SEVERAL MECHANICS THAT THIS IS A VERY TYPICAL PROBLEM WITH THE NORTHSTAR ENGINE BUT I DONT BELIEVE IT SHOULD BE SO.THE ESTIMATED COST TO ATTEMPT A FIX RUNS UP INTO THE $1000S OF DOLLARS .I THINK THAT GENERAL MOTORS SHOULD BE AT MINIMUM PARTIALLY RESPONSIBLE FOR THIS DEFECT!
Incident date: Nov 15, 2015
THE FACTORY SUPPLIED CAR 'SCISSOR' JACK STRUCTURALLY FAILED WHILE THE RIGHT FRONT OF THE CAR WAS BEING LIFTED. THE CAR WAS STATIONARY AND WAS BEING LIFTED ON A GARAGE FLOOR. THE FAILURE RESULTED IN THE CAR FALLING OFF THE JACK SUBSEQUENT TO THE TIRE BEING REMOVED. NO BODILY INJURY WAS SUSTAINED FROM THE FAILURE BUT THERE WAS DAMAGE TO THE BODY OF THE CAR, MOST VISIBLY WITH THE RIGHT FRONT FENDE... Read more