Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Aug 12, 2017
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE WASHING THE VEHICLE IN THE DRIVEWAY, THE CONTACT NOTICED THAT THE INTERIOR OF THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS CLOUDY. THE VEHICLE WAS TAKEN TO THE DEALER (INGERSOLL AUTO CADILLAC IN DANBURY, CONNECTICUT) WHO STATED THAT THERE WAS NO FAILURE AND THE VEHICLE WAS DESIGNED THAT WAY. THE DEALER FURTHER STATED THAT THE HEADLIGHT ASSEMBLY WOULD EV... Read more
Incident date: Aug 22, 2017
WHILE DRIVING MY VEHICLE ON THE HIGHWAY I HAD A HARD TIME TO SEE THE HIGHWAY & THE PANEL ON MY DASH CAME ON SAYING MY RIGHT LOW BEAM LAMP NEEDED TO BE CHECKED. I DROVE HOME VERY CAREFULLY & PARKED MY CAR. THE NEXT DAY J BROUGHT MY CAR TO SEE ABOUT GETTING THE LAMP FIXED & THEY TOLD ME I NEEDED A WHOLE NEW LIGHT ASSEMBLY. I'VE READ IN THE INTERNET THAT HUNDREDS IF NOT THOUSANDS OF PEOPLE ARE HAVING... Read more
Incident date: Apr 24, 2017
SCRUNCHING/RUBBING SOUND FROM FRONT LEFT AND REAR LEFT TIRES. BASED ON ABOUT 40 POSTS ON CADILLAC ATS FORUM, THIS IS A PROBLEM WITH THE TIRES. HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-ATS-GENERAL-DISCUSSION-FORUM/737714-SCRAPING-SCRUNCHING-NOISE-FRONT-VEHICLE-DURING.HTML
Incident date: Jun 3, 2017
WHEN YOU ENTER AN ADDRESS INTO THE NAVIGATION AND SAVE IT INTO CONTACTS. IT RE- REOUTES YOU TO A LOCATION OTHER THAN THE STATED ADDRESS. IT SHOWS THE LOCATOR PIN ON THE CORRECT ADDRESS, BUT YOU ARE TAKEN TO A LOCATION MORE THAN 1/2 MILE AWAY (AS THE CROW FLIES) IN A DIFFERENT NEIGHBORHOOD. I HAVE MADE SEVERAL ATTEMPTS WITH CADILLAC TO FIX IT BUT THEY CAN NOT (OR WILL NOT)
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 10 MPH IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED. THERE WERE WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO ENGAGE THE PARKING BRAKE TO STOP THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED, BUT NO APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMAT... Read more
Incident date: Sep 29, 2016
2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR MIRRORS VISIBILITY ISSUES. *SMD THE CONSUMER STATED DUE TO THE PLACEMENT OF THE REARVIEW MIRROR, IT WAS DIFFICULT TO SEE ON THE RIGHT RIDE OF THE VEHICLE. UPDATED 8/21/2017*JS
Incident date: Aug 3, 2017
CTS TIMING CHAIN BAD - ENGINE CODES P0008 & P0017 COMING UP - WAS TOLD BY CADILLAC OF LAS VEGAS THAT THERE WAS A SERVICE BULLETIN RELATED TO THIS ISSUE, BUT FOR SOME REASON, MY VIN WAS NOT INCLUDED. REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS 200... Read more
CADILLAC
ESCALADE EXT
(2008) - UNKNOWN OR OTHER
Aug 19, 2017
Incident date: Aug 2, 2017
HAD A FRONT END COLLISION WITH NO DEPLOYMENT.
Crash
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2005 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT PASSENGER AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. A SLIGHT MUSTY ODOR WAS PRESENT DUE TO THE AIR BAG DEPLOYMENT AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SUSTAINED INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT DROVE TO AN UNKNOWN CADILLAC DEALER LOCATED... Read more
1 injured
CADILLAC
ESCALADE ESV
(2016) - UNKNOWN OR OTHER
Aug 18, 2017
Incident date: Jul 18, 2017
ALMOST EVERY VEHICLE THAT HAS A KEY FOB WILL SHIFT INTO PARK AND SHUTOFF THE ENGINE IF YOU ARE STOPPED AND PRESS THE ENGINE STOP BUTTON. MY CAR DOES NOT AND I HAVE EXITED MY CAR ON 3 OCCASIONS THINKING IT WAS SHUT OFF (ENGINE IS TOO QUIET) AND MY CAR STARTED DRIVING AWAY WITH NO ONE AT THE WHEEL. THE WORST TIME IS WHEN I PULLED OVER TO HELP A STRANDED MOTORIST AND MY CAR TOOK OFF ACROSS A BU... Read more
Incident date: Jul 31, 2017
THE VEHICLE WILL STALL WHILE CRUISING TO A STOP LIGHT, WHILE AT IDLE AND SOMETIME WHILE ACCELERATING. I'VE READ A LOT OF POSTS ONLINE ABOUT THIS ISSUE BUT NO ONE HAS A SOLUTION. I GOT STRANDED ON THE HIGHWAY IN THE MIDDLE LANE ONCE TOO. GM WILL NOT DO ANYTHING ABOUT IT. THE VEHICLE IS IN THE SHOP RIGHT NOW AND MY DIAGNOSIS FEE ITS OVER $750 AND THERE IS STILL NO RESOLUTION FOR THIS ISSUE!!! THIS I... Read more
Incident date: Jul 31, 2017
THE VEHICLE WILL STALL WHILE CRUISING TO A STOP LIGHT, WHILE AT IDLE AND SOMETIME WHILE ACCELERATING. I'VE READ A LOT OF POSTS ONLINE ABOUT THIS ISSUE BUT NO ONE HAS A SOLUTION. I GOT STRANDED ON THE HIGHWAY IN THE MIDDLE LANE ONCE TOO. GM WILL NOT DO ANYTHING ABOUT IT. THE VEHICLE IS IN THE SHOP RIGHT NOW AND MY DIAGNOSIS FEE ITS OVER $750 AND THERE IS STILL NO RESOLUTION FOR THIS ISSUE!!! THIS I... Read more
Incident date: Jul 31, 2017
THE VEHICLE WILL STALL WHILE CRUISING TO A STOP LIGHT, WHILE AT IDLE AND SOMETIME WHILE ACCELERATING. I'VE READ A LOT OF POSTS ONLINE ABOUT THIS ISSUE BUT NO ONE HAS A SOLUTION. I GOT STRANDED ON THE HIGHWAY IN THE MIDDLE LANE ONCE TOO. GM WILL NOT DO ANYTHING ABOUT IT. THE VEHICLE IS IN THE SHOP RIGHT NOW AND MY DIAGNOSIS FEE ITS OVER $750 AND THERE IS STILL NO RESOLUTION FOR THIS ISSUE!!! THIS I... Read more
Incident date: May 21, 2016
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY DUE TO MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL UNKNOWN LOCAL DEALER WHERE THEY REMOVED THE HEADLIGHTS AND ADDED A PROTECTIVE COATING; HOWEVER, THE REMEDY FAILED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (THOMP... Read more
Incident date: Apr 5, 2017
LOW BEAM HEADLIGHTS VERY DIM, UNSAFE TO DRIVE AT NIGHT. SOME CONDENSATION IN 1 HEADLIGHT. VERY DISAPPOINTING TO SEE ALL THESE SAME COMPLAINTS AND THE COMPANY REFUSING TO CARE ABOUT THE CUSTOMERS SAFETY. I'VE ONLY OWNED THE CAR A FEW MONTHS AND I LOVE EVERYTHING EXCEPT THAT, AND IT IS A DEAL BREAKER.
Incident date: Aug 1, 2017
THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS BECAUSE THE VEHICLE FAILS TO ACCELERATE IN TRAFFIC. I CONTACTED GM/CA... Read more
Incident date: Aug 1, 2017
THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS BECAUSE THE VEHICLE FAILS TO ACCELERATE IN TRAFFIC. I CONTACTED GM/CA... Read more
Incident date: Aug 1, 2017
THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS BECAUSE THE VEHICLE FAILS TO ACCELERATE IN TRAFFIC. I CONTACTED GM/CA... Read more
Incident date: Aug 12, 2017
VEHICLE WAS PARKED. PRESSED BUTTON TO HAVE REAR POWER LIFT GATE OPEN. AS IT WAS FULLY OPENING, I PUT ONE OF MY GROCERY BAGS IN THE REAR HATCH THE LIFT GATE POWERED DOWN ONTO MY HEAD WITHOUT WARNING. IT KNOCKED ME TO THE PARKING LOT. WITHOUT ANY DIRECTION FROM ME IT WENT PARTIALLY UP AND DOWN AGAIN AND THEN CLOSED FULLY. I GOT UP AND TRIED THE BUTTON AGAIN TO OPEN THE LIFT GATE. IT OPENED AND THE... Read more
1 injured
CADILLAC
ESCALADE ESV
(2007) - ENGINE
Aug 11, 2017
Incident date: Jun 6, 2017
ABNORMALLY HIGH OIL CONSUMPTION: EVEN AFTER COMPLETING THE VALVE COVER REPLACEMENT AS RECOMMENDED IN THE GM TECHNICAL SERVICE BULLETIN 10-06-01-008M, THE HIGH OIL CONSUMPTION CONTINUES TO OCCUR. FROM FULL OIL LEVEL COMPLETED AT THE DEALERSHJP SERVICE CENTER TO THE POINT THAT THE COMPUTER SCREEN INDICATES "LOW OIL LEVEL", THE CAR HAD ONLY BEEN DRIVEN 1,000 MILES (VERIFIED BY GM SERVICE CENTER). A... Read more
Incident date: Aug 2, 2017
I HAVE A 2006 CTS CADILLIAC AND MY ABS LIGHT COMES ON AND THERE HAVE BEEN SEVERAL TIMES MY CAR WOULDN'T STOP AND I HAD TO QUICKLY PUT IT IN PARK NOT TO HAVE AN ACCIDENT
Incident date: Aug 4, 2017
I HAVE ATTACHED A PDF OR MY EXPERIENCE AND SAFETY ISSUES WITH 2013 CADILLAC CTS AWD. 1900 CHARACTERS WASN'T ENOUGH TO EXPLAIN THE ISSUE
Incident date: May 10, 2017
TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT HE WAS AN AUTHORIZED TECHNICIAN AT LATIN MOTORS (3175 NW 37TH ST, MIAMI, FL 33142). THE CONTACT DIAGNOSED THAT THE VEHICLE WAS LOSING FREON, WHICH CAUSED THE AIR CONDITIONER NOT TO FUNCTION. AS A RESULT, THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED DUE TO THE VEHICLE BE... Read more
Incident date: Aug 9, 2017
POWER STEERING SLUGGISH AND MONITORING MESSAGE CAME ON ON TURNS AROUND 20 MPH & ABOVE. TOOK TO DEALER AND THEY ARE NEEDING TO REPLACE THE WHOLE SYSTEM. IS THIS A KNOWN , BUT NOT COMMUNICATED ISSUE
Incident date: Dec 3, 2016
HEADLIGHTS DO NOT EMIT ENOUGH LIGHT WHILE DRIVING AT NIGHT. IT IS VERY DIFFICULT TO VIEW THE ROADS DURING NIGHT TIME DRIVING. IT IS VERY DANGEROUS TO DRIVE AT NIGHT. WARRANTY WONT COVER TO FIX ISSUE. THERE ARE A LOT OF COMPLAINTS ABOUT THIS ISSUE AND THEY HAVE NOT RECALLED THE CAR TO FIX.
Incident date: Apr 18, 2017
WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE LOUD NOISE AND DRAMATICALLY SLOWED DOWN ONCE AGAIN. THE NEXT DAY I TOOK MY CAR TO ANOTHER DEALERSHI... Read more
Incident date: Apr 18, 2017
WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE LOUD NOISE AND DRAMATICALLY SLOWED DOWN ONCE AGAIN. THE NEXT DAY I TOOK MY CAR TO ANOTHER DEALERSHI... Read more
Incident date: Apr 18, 2017
WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE LOUD NOISE AND DRAMATICALLY SLOWED DOWN ONCE AGAIN. THE NEXT DAY I TOOK MY CAR TO ANOTHER DEALERSHI... Read more
Incident date: Aug 8, 2017
235 / 75R-15 AMERICAN CLASSIC TIRE - COKER 700219 ORDERED A SET OF FOUR TIRES, ONE TIRE ARRIVED WITH A SIDE WALL BUBBLE MANUFACTURING DEFECT. DEFECT WAS NOT NOTICEABLE UNTIL TIRE WAS MOUNTED AND PRESSURIZED. RETAILER REPLACED THE TIRE FREE OF CHARGE.
Incident date: Jun 28, 2017
I WAS DRIVING MY CAR ONE DAY AND I STARTED TO SMELL SOMETHING MELTING IT WASN'T TO STRONG BUT YOU COULD SMELL IT THE NEXT DAY I SMELLED IT AGAIN AND THEN I NOTICED IT COMING FROM UNDER THE FRONT PASSENGER SEAT SO WHEN I GOT HOME I STARTED TO UNPLUG THE CONNECTORS TO SEE IF SOMETHING WAS MELTING AND WHEN I UNPLUG THE ONE FOR THE HEATED SEATS I SAW IT WAS MELT AND I WENT ONLINE TO LOOK IF THIS IS A... Read more
Incident date: May 24, 2017
A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOT... Read more
1 injured
Incident date: May 24, 2017
A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOT... Read more
1 injured
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND CURRENTLY REMAINS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE W... Read more
Incident date: Aug 2, 2017
CANNOT HEAR SOUNDS WHEN USE TURN SIGNAL LEVEL I.E. SHOULD CLICK...CANNOT HEAR RADIO, AGAIN SOUND ISSUE,... BELT UNFASTENED SOUND INDICATOR DOES NOT WORK...DOOR AJAR SOUND INDICATOR DOES NOT WORK. YOU CANNOT HEAR ANYTHING. TYPICALLY STATIONARY AND IN MOTION THE SOUND INDICATORS DO NOT WORK TURNING ANY DIRECTION AND DRIVING ON HIGHWAY OR CITY STREETS SAME ISSUE OCCURS. SINCE THIS IS SUMMER NO IDE... Read more
Incident date: Jul 26, 2017
FIRST, PLEASE KNOW THE CAR IS A 2011 IN MINT CONDITION...STILL SMELLS NEW. I ONLY HAVE 19,500 MILES ON IT AND IT HAS NEVER BEEN IN AN ACCIDENT. IT SPENDS MOST OF ITS LIFE AS A GARAGE QUEEN AS IT IS MY DREAM CAR AND STAYS PROTECTED. TRUNK GETS SATURATED EVERY TIME WATER (RAIN, HOSE, ETC) GETS ON IT WHETHER DRIVING OR SITTING STILL. I PULLED THE FABRIC PANELS OUT OF THE TRUNK AND FOUND WATER L... Read more
Incident date: Jun 14, 2017
PLEASE KNOW THE CAR IS IN MINT CONDITION AND HAS NEVER BEEN IN AN ACCIDENT. THIS IS MY DREAM CAR AND STAYS WELL KEPT IN MY GARAGE. IT ONLY HAS 19,500 MILES ON IT. REAR DIFFERENTIAL WHINES OR HOWLS BETWEEN 40-70MPG WHEN UNDER LIGHT LOAD (LIKE CRUISING OR USING CRUISE CONTROL) IN 4TH, 5TH, AND 6TH GEAR.
CADILLAC
ESCALADE ESV
(2004) - ELECTRICAL SYSTEM
Aug 3, 2017
Incident date: Jun 7, 2016
RADIO SOUND GOES IN AND OUT. ALSO DOOR CHIME DOES OR DOESN'T WORK RIGHT ALONG WITH IT. IT COULD BE A SHORT OR THE BCM FROM WHAT I CAN SEE. ALSO SOMETIMES THE SUNROOF LEAKS
Incident date: Jul 30, 2017
LEFT HEADLIGHT FILLS WITH WATER DURING A RAINSTORM OR CAR WASH. HEADLAMP IS FOGGY WITH MOISTURE REDUCING THE LIGHT OUTPUT AND WILL CAUSE A PREMATURE HEADLAMP FAILURE.
Incident date: Jun 7, 2017
SUNROOF SEAL HAS DETACHED FROM PRESS FITTING WITH SUNROOF AND LEAKS WATER WHILE DRIVING DURING RAIN. ALSO, WHILE DRIVING AT HIGHWAY SPEEDS, THIS ISSUE CREATES EXCESSIVE WIND NOISE IN THE CABIN.
Incident date: Feb 2, 2016
TAKATA AIRBAGS. AIRBAG LIGHT STAYS ON. PER TROUBLE CODS THE PROBLEM IS RELATED TO THE PASSINGER SIDE SEAT.
Incident date: Feb 2, 2016
TAKATA AIRBAGS. AIRBAG LIGHT STAYS ON. PER TROUBLE CODS THE PROBLEM IS RELATED TO THE PASSINGER SIDE SEAT.
CADILLAC
ESCALADE EXT
(2008) - AIR BAGS
Aug 1, 2017
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION CADILLAC WEST PALM BEACH LOCATED AT 2101 45TH ST, WEST PALM BEACH, FL 33407; (561) ... Read more
Incident date: Jul 5, 2016
OVER 1 YEAR AGO (JULY 2016) I WAS NOTIFIED OF A SAFETY RECALL OF AIRBAG INFLATORS CAN DEGRADE IN HOT HUMID AREAS. I LIVE IN TEXAS WHERE IT'S CURRENTLY OVER 105 DEGREES. THE NOTIFICATION STATES I WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE. NOW I SEE A YEAR LATER THERE IS NO REMEDY FOR THIS PROBLEM.
Incident date: Jul 21, 2017
DIFFICULTY REFUELING THE VEHICLE AT THE GAS PUMP. GAS NOZZLE KEEPS SHUTTING OFF DURING THE REFUELING PROCESS, SO IT TAKES A LONG TIME TO REFILL THE GAS TANK. CADILLAC ISN'T QUITE SURE WHAT IS WRONG AND THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN A WEEK WAITING ON A PART. VEHICLE ONLY HAS 7,500 MILES ON IT. THIS IS MY FIRST CADILLAC AND PROBABLY MY LAST!
Incident date: Aug 1, 2017
ROOF FLYING OFF WHILE DRIVING
Incident date: Aug 1, 2017
XLR ROOF FLEW OFF - VERY DANGEROUS SINCE THE ROOF COULD KILL SOMEONE
Incident date: Jun 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more
Incident date: Jul 29, 2017
MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIGHT ALWAYS ON.
Incident date: Jul 29, 2017
MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIGHT ALWAYS ON.
Incident date: Jul 29, 2017
MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIGHT ALWAYS ON.