Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Mar 14, 2012
BOLTS ARE BREAKING ON EXHAUST MANIFORD
Incident date: Jan 1, 2017
TAKATA RECALL TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADES. THEY HAD UNTIL SEPTEMBER 2017. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE THIS IS UNACCEPTABLE. I NEED MY AIRBAGS REPLACED.
Incident date: Feb 2, 2018
MY 2003 CADILLAC CTS CAUGHT ON FIRE. FIREMAN SAID THAT IT WAS THE WINDSHIELD WIPER MODULE THAT CAUGHT ON FIRE. THE CAR WAS PARKED FOR HOURS AND FIRE STARTED WHILE WE WAS SLEEPING. THE WHOLE ENGINE IS BURNT UP AND THE CAR IS TOTALED. NOW I HAVE NO CAR AND NO MONEY TO GET ANOTHER CAR.
Fire
Incident date: Feb 2, 2018
MY 2003 CADILLAC CTS CAUGHT ON FIRE. FIREMAN SAID THAT IT WAS THE WINDSHIELD WIPER MODULE THAT CAUGHT ON FIRE. THE CAR WAS PARKED FOR HOURS AND FIRE STARTED WHILE WE WAS SLEEPING. THE WHOLE ENGINE IS BURNT UP AND THE CAR IS TOTALED. NOW I HAVE NO CAR AND NO MONEY TO GET ANOTHER CAR.
Fire
Incident date: Feb 2, 2018
MY 2003 CADILLAC CTS CAUGHT ON FIRE. FIREMAN SAID THAT IT WAS THE WINDSHIELD WIPER MODULE THAT CAUGHT ON FIRE. THE CAR WAS PARKED FOR HOURS AND FIRE STARTED WHILE WE WAS SLEEPING. THE WHOLE ENGINE IS BURNT UP AND THE CAR IS TOTALED. NOW I HAVE NO CAR AND NO MONEY TO GET ANOTHER CAR.
Fire
Incident date: Feb 2, 2018
HEADLIGHT ON LOW BEAMS ARE ALMOST WORTHLESS. BOTH HEADLIGHTS HAVE FILLED WITH MOISTURE OVER THE LAST YEAR COMPOUNDING THE PROBLEM. THIS IS A "PREMIUM" AUTOMOBILE THEN THEY SHOULD TREAT THEM AS SUCH AND REPAIR THE PROBLEM.
Incident date: Feb 1, 2018
HEADLAMP ASSEMBLY ON MY 2012 CADILLAC SRX SEEM TO ALLOW WATER IN , IT HAS CAUSED MOISTER IN AND ON THE LENS AND BURNED OUT THE LOW BEAM LIGHT BULB. THERE ARE ONLY 78K MILES AND NEVER BEEN IN A ACCIDENT. FROM MY INTERNET SEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM ON ALL YEARS OF THE SRX. MY WIFE RECEIVED THE DASHBOARD WARNING FOR THIS WHEN SHE GOT IN THE CAR LEAVING WORK. SHE HAD NO CHOICE BUT ... Read more
Incident date: Jan 22, 2018
THE HEAD LIGHTS HAVE GROWN VERY DIM. VERY DIFFICULT TO SEE AT NIGHT. VERY DANGEROUS. DO NOT HAVE VERY GOOD LINE OF SIGHT. EVEN AFTER REPLACEMENT, STILL HAVE VERY LIMITED LINE OF SIGHT. STILL VERY DIM. THIS HAPPENS BOTH DRIVING ON THE HIGHWAY AND IN TOWN.
Incident date: Jan 1, 2017
I GOT A RECALL AIR BAG NOTICE AND MY SERVICE AIR BAG IS ON. I AS WELL GOT A NOTICE FOR MY HEATED WASHER FLUID.
Incident date: Jan 1, 2017
I GOT A RECALL AIR BAG NOTICE AND MY SERVICE AIR BAG IS ON. I AS WELL GOT A NOTICE FOR MY HEATED WASHER FLUID.
Incident date: Jan 25, 2018
VEHICLE JERKS FORWARD EVERY TIME I ACCELERATE FROM A STOP OR VERY SLOW MOVING.
Incident date: Jan 14, 2018
WHILE DRIVING MY SERVICE TRACTION CONTROL LIGHT CAME ON I PULLED OVER TURN IT OFF BUT NOT MY CAR WILL NOT SHIFT INTO GEAR AND IT HAS A LOUD ROARING SOUND WHEN DRIVING
Incident date: Jan 14, 2018
WHILE DRIVING MY SERVICE TRACTION CONTROL LIGHT CAME ON I PULLED OVER TURN IT OFF BUT NOT MY CAR WILL NOT SHIFT INTO GEAR AND IT HAS A LOUD ROARING SOUND WHEN DRIVING
Incident date: Jan 14, 2018
WHILE DRIVING MY SERVICE TRACTION CONTROL LIGHT CAME ON I PULLED OVER TURN IT OFF BUT NOT MY CAR WILL NOT SHIFT INTO GEAR AND IT HAS A LOUD ROARING SOUND WHEN DRIVING
CADILLAC
ESCALADE EXT
(2011) - AIR BAGS
Jan 31, 2018
Incident date: Jan 31, 2018
TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE DEFROSTER FAILED TO DEFROST THE PASSENGER SIDE OF THE WINDSHIELD. BOWSER CADILLAC OF MCMURRAY, PENNSYLVANIA (LOCATED AT 3260 WASHINGTON ROAD, 15317) WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CONTACT USE THE AUTO FEATURE OF THE DEFROSTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE DEFROSTER FAILED TO DEFROST THE PASSENGER SIDE OF THE WINDSHIELD. BOWSER CADILLAC OF MCMURRAY, PENNSYLVANIA (LOCATED AT 3260 WASHINGTON ROAD, 15317) WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CONTACT USE THE AUTO FEATURE OF THE DEFROSTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE... Read more
Incident date: Feb 7, 2017
THE 3 TO 4 SECOND LAG IN ACCELERATION HAS RETURNED. DEALER WILL DO NOTHING BECAUSE THERE IS NOT ANOTHER RECALL
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Crash
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Crash
Incident date: Dec 11, 2017
TAKATA RECALL - NO CONTACT FOR DEALER RON CARTER CADILLAC 18100 GULF FWY #200, FRIENDSWOOD (281) 241-1581
Incident date: Jan 28, 2018
THE SERVICE AIRBAG LIGHT ILLUMINATED IN MY CAR. THE PASSENGER SEAT SENSOR DOES NOT ACTIVATE WHEN SOMEONE IS SITTING IN THE SEAT, AND THEREFORE THE AIRBAG DOES NOT TURN ON. THIS WAS A NOTICED RECALL FOR THIS YEAR OF CAR, BUT WHEN I SEARCHED MY VIN, MY CAR DOES NOT QUALIFY.
Incident date: Dec 18, 2017
CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT WAS A RECALL ON AIR BAGS THAT I DONT SEE ON THE RECALL LIST NOW
Incident date: Dec 18, 2017
CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT WAS A RECALL ON AIR BAGS THAT I DONT SEE ON THE RECALL LIST NOW
Incident date: Dec 18, 2017
CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT WAS A RECALL ON AIR BAGS THAT I DONT SEE ON THE RECALL LIST NOW
Incident date: Nov 30, 2017
BOTH LOW BEAM HEADLIGHTS ARE EXTREMELY DIM MAKING NIGHT VISIBILITY A HAZARD. CADILLAC SERVICE WANT $2500 TO REPAIR.
Incident date: Jan 5, 2018
THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHECK ENGINE LIGHT ON. THEY SAID IT WAS MY THROTTLE BODY SENSOR. THE COST CAME TO $603. I WAS THE SECO... Read more
Incident date: Jan 5, 2018
THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHECK ENGINE LIGHT ON. THEY SAID IT WAS MY THROTTLE BODY SENSOR. THE COST CAME TO $603. I WAS THE SECO... Read more
Incident date: Jan 12, 2018
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKES HAD BEEN APPLIED AND THE PEDAL TRAVELED TO THE FLOORBOARD. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE LINES PREMATURELY RUSTED AND THERE WAS A PRESENCE OF BRAKE FLUID LEAKAGE. THE CONTACT'S VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE BRAKE SYSTEM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS ... Read more
Incident date: Dec 18, 2017
STEERING IS HARD HAD RACK AND PENUIN REPLACED ALONG WITH POWER STEERING PUMP NOW WILL NOT START BECAUSE OF REPAIRS BEEN IN SHOP 6 WEEKS AT DEALERSHIP LAST TWO WEEKS
Incident date: Dec 18, 2017
STEERING HAS BECOME HARD TO TURN BEEN IN SHOP 6 WEEKS REPLACED RACK AND PENION AND POWER STEERING PUMP NOW WILL NOT START
Incident date: Jan 24, 2018
THE EXTERIOR LIGHTS ARE SO DIM AT NIGHT THAT I CANNOT SEE AT NIGHT. I HAVE HAD THE BULBS REPLACED BUT IT DOESN'T HELP AT ALL. I HAVE TO DRIVE WITH MY HIGH BEAMS ON WHICH ALSO ISN'T SAFE.
Incident date: Jan 24, 2018
TAKATA RECALL. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THE AIRBAG REPLACED BASED ON THE RECALL. I CONTACTED BENTLEY CADIILLAC TODAY AT 1:02 PM, SPOKE WITH "JD" AND WAS TOLD THAT THEY DO NOT HAVE THAT PART AND THEY CAN NOT GET IT BECAUSE TAKATA WENT BANKRUPT.
Incident date: Nov 13, 2017
UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION.
Crash
Incident date: Jul 4, 2017
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, BOTH LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSBY CADILLAC, GMC, NISSAN, INC, 2715 MEMORIAL DR, WAYCROSS, GA 31503) WHERE IT WAS DIAGNOSED THAT BOTH LOW BEAM LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE... Read more
CADILLAC
ESCALADE EXT 1500
(2004) - SERVICE BRAKES
Jan 22, 2018
Incident date: Dec 15, 2017
TRUCK STALLS OUT WHEN PULLING OUT. NO MATTER HOW MUCH YOU PUSH ON THE GAS PEDAL. GETTING SERVICE STABILITY TRAK CONTROL MESSAGES, WHEN TURNING IT OFF IT SEEMS IT DOES NOT STALL OUT AS BAD. GAS GAUGE IS STICKING, NEVER KNOW HOW MUCH GAS YOU TRULY HAVE EVERYDAY!!
CADILLAC
ESCALADE EXT 1500
(2004) - ELECTRONIC STABILITY CONTROL (ESC)
Jan 22, 2018
Incident date: Dec 15, 2017
TRUCK STALLS OUT WHEN PULLING OUT. NO MATTER HOW MUCH YOU PUSH ON THE GAS PEDAL. GETTING SERVICE STABILITY TRAK CONTROL MESSAGES, WHEN TURNING IT OFF IT SEEMS IT DOES NOT STALL OUT AS BAD. GAS GAUGE IS STICKING, NEVER KNOW HOW MUCH GAS YOU TRULY HAVE EVERYDAY!!
CADILLAC
ESCALADE EXT 1500
(2004) - ELECTRICAL SYSTEM
Jan 22, 2018
Incident date: Dec 15, 2017
TRUCK STALLS OUT WHEN PULLING OUT. NO MATTER HOW MUCH YOU PUSH ON THE GAS PEDAL. GETTING SERVICE STABILITY TRAK CONTROL MESSAGES, WHEN TURNING IT OFF IT SEEMS IT DOES NOT STALL OUT AS BAD. GAS GAUGE IS STICKING, NEVER KNOW HOW MUCH GAS YOU TRULY HAVE EVERYDAY!!
Incident date: Nov 23, 2017
I HAVE OR HAD A 2004 CADILLAC CTS-V. IT HAD GIVEN ME SOME PROBLEMS WITH TURNING. SEVERAL TIMES WHEN I MADE TURNS ONTO ANOTHER STREET OR EVEN WHEN I TOOK AN ON RAMP ONTO AN INTERSTATE, I HAVE LOST CONTROL OF MY CAR. IT SEEMS TO LOOSE TRACTION, LIKE THE TRACTION CONTROL GOT TURNED OFF (WHICH IT HADN'T) AND BEGAN DRIFTING/SWERVING ON THE ROAD WHICH HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES, UNTIL F... Read more
Crash
1 deaths
Incident date: Jun 26, 2017
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE OEM RIMS FROM THE MANUFACTURER PREVENTED THE TIRES FROM HOLDING AIR. THE CONTACT HAD TO CONSTANTLY REFILL THE AIR IN THE TIRES. THE DEALER (LOCKHART CADILLAC OF GREENWOOD, 1287 US-31, GREENWOOD, IN 46143, (317) 865-1551) HAD NOT INSPECTED AND DIAGNOSED THE VEHICLE TO DETERMINE A SOLUTION. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT... Read more
Incident date: Aug 12, 2017
WE STOPPED AT LIGHT OR STOP SIGN,WHEN TAKING OFF HERE A LOUD BOOM OR KICK.
Incident date: Aug 12, 2017
WE STOPPED AT LIGHT OR STOP SIGN,WHEN TAKING OFF HERE A LOUD BOOM OR KICK.
Incident date: Jan 19, 2018
I HAVE A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT THE LOW BEAMS DO NOT PRODUCE A LOT OF LIGHT. IT'S ALMOST LIKE DRIVING WITH NO LIGHTS ON. I HAD THE BULBS REPLACED YESTERDAY THINKING IT WOULD SOLVE THE PROBLEM BUT IT DIDN'T.
CADILLAC
ESCALADE ESV
(2004) - SERVICE BRAKES
Jan 20, 2018
Incident date: Jan 17, 2018
I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.
CADILLAC
ESCALADE ESV
(2004) - POWER TRAIN
Jan 20, 2018
Incident date: Jan 17, 2018
I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.
CADILLAC
ESCALADE ESV
(2004) - WHEELS
Jan 20, 2018
Incident date: Jan 17, 2018
I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.
Incident date: Dec 1, 2017
LOW BEAMS HAVE BEEN NOTICEABLY DIMMER OVER TIME. HIGH BEAMS A BRIGHT. LOW BEAMS SEEM DANGEROUS.
Incident date: Nov 15, 2012
THE DASH LIGHTS ARE INTERMITTENT, OR VERY DIM. THE BRIGHTNESS DOES NOT COME ON FOR MILES AT A TIME. YOU CANNOT SEE THE SPEEDOMETER TO SEE HOW FAST YOU ARE GOING. IT IS A SAFETY ISSUE. IN MOTION, CITY STREETS AND ON THE HIGHWAY. HAVE REPORTED THIS TO CADILLAC AND HAVE HAD IT TO THE CADILLAC DEALER. THEY SAY THERE IS NOTHING WRONG. I HAVE HAD IT TO EARNHARDT CADILLAC SCOTTSDALE, AZ. SO FAR NO FIX.... Read more
Incident date: Jan 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MARK CHRISTOPHER AUTO CENTER, 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321... Read more