Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Apr 21, 2018
WOULD THE DEPT. OF TRANSPORATION BE SO NICE TO TEST VEHICLE LIGHTS AND REMOVE SOME FROM THE ROAD AS THEY ARE CAUSING A LOT OF DEATHS. IF THERE IS SOMETHING BETWEEN A DRIVER & THEM THEY CANNOT BE SEEN. THE WORSE ONE I SEE IS THE NEW CADILLAC WITH 4 OF THE DANGEROUS LIGHTS. THANKS!
Incident date: Jan 1, 2017
PARTS ARE NEVER AVAILABLE. EVERY TIME I GO TO MAY DEALERSHIP (KEN BACHALOR CADILLAC, SAN ANTONIO, TX) THEY ALWAYS TELL ME THEY NEVER HAVE THE PART(S) TO MAKE THE REPAIR. THIS HAS BEEN GOING ON FOR GOING ON 2 YEARS.
CADILLAC
ESCALADE EXT
(2007) - AIR BAGS
Apr 21, 2018
Incident date: Apr 13, 2017
RECIEVED NOTICE LAST YEAR INVOLVING TAKATA INFLATORS AND WAS DIRECTED TO CONTACT MY LOCAL VEHICLE MANUFACTURER (JOHNSON MOTORS OF AUGUSTA) FOR RECALL AND REPAIR. IT HAS BEEN OVER A YEAR WITH NO REPAIRS OR REPLACEMENT SCHEDULED OF THE RECALLED TAKATA INFLATOR.
Incident date: Feb 1, 2013
YES I BEEN HAVING PROBLEM WITH TRANSMISSION AT FIRST BROUGHT CAR COUPLE MONTHS LATER THE CAR WOULD NOT BACK UP SO GOT THAT GRANNY REBUILT AND THEN FOUR AND HALF YEARS LATER HAVE PROBLEM WITH TYRANNY AGAIN BUT NOW AS YOU PUT FOOT ON PEDAL THE CAR GO FOR ONLY BOUT 5 OR 10 MINUTE THEN IT WOULD SLOW DOWN THEN WOULD JUST STOP WHEN PUT FOOT ON PEDAL. WIPER WOULD NOT TURN OFF ON IT OWN ONLY WHEN YOU TAKE... Read more
Incident date: Feb 1, 2013
YES I BEEN HAVING PROBLEM WITH TRANSMISSION AT FIRST BROUGHT CAR COUPLE MONTHS LATER THE CAR WOULD NOT BACK UP SO GOT THAT GRANNY REBUILT AND THEN FOUR AND HALF YEARS LATER HAVE PROBLEM WITH TYRANNY AGAIN BUT NOW AS YOU PUT FOOT ON PEDAL THE CAR GO FOR ONLY BOUT 5 OR 10 MINUTE THEN IT WOULD SLOW DOWN THEN WOULD JUST STOP WHEN PUT FOOT ON PEDAL. WIPER WOULD NOT TURN OFF ON IT OWN ONLY WHEN YOU TAKE... Read more
Incident date: Feb 1, 2013
YES I BEEN HAVING PROBLEM WITH TRANSMISSION AT FIRST BROUGHT CAR COUPLE MONTHS LATER THE CAR WOULD NOT BACK UP SO GOT THAT GRANNY REBUILT AND THEN FOUR AND HALF YEARS LATER HAVE PROBLEM WITH TYRANNY AGAIN BUT NOW AS YOU PUT FOOT ON PEDAL THE CAR GO FOR ONLY BOUT 5 OR 10 MINUTE THEN IT WOULD SLOW DOWN THEN WOULD JUST STOP WHEN PUT FOOT ON PEDAL. WIPER WOULD NOT TURN OFF ON IT OWN ONLY WHEN YOU TAKE... Read more
Incident date: Jan 1, 2018
THIS YEAR GOT MY ALL CHANGE SAID I HAD OIL N WATER PUMP LEAK CAR HAVE BOUT 220000 MILES ON IT
Incident date: Apr 11, 2018
ON THE AFTERNOON OF 4/11/2018, I WAS DRIVING APPROXIMATELY 65-70 MPH ON I-4 IN TAMPA (EASTBOUND). AT APPROXIMATELY 2:05 PM MY MOONROOF LITERALLY SPONTANEOUS EXPLODED INTO A TRILLION PIECES! NO EXTERNAL FORCE INFLUENCED THIS. BY THE GRACE OF GOD I HAD JUST CLOSED MY SUN SHADE 20 MINUTES PRIOR TO THIS. I HAVE PHOTOS OF THE GLASS BREAKAGE AFTER I WAS ABLE TO SAFELY EXIT THE HIGHWAY A FEW MILES AW... Read more
Incident date: Apr 10, 2018
ENGINE STALLS SUDDENLY WHILE DRIVING/IN MOTION. RESTARTS WITH IGNITION SWITCH RESTART. APPEARS TO BE IGNITION SWITCH FAILURE.
Incident date: Apr 16, 2018
WE JUST BOUGHT THIS CAR WEDNESDAY AT DONAHOO CHEVROLET IN FT PAYNE, ALABAMA. WE WENT OUT TO EAT MONDAY NIGHT AND THE HEADLIGHTS SEEMED TO BE VERY DIM AS IF THEY WERE NOT EVEN ON,, COULD BARELY SEE HOW TO DRIVE. HAD TO DRIVE WITH THE LIGHTS ON BRIGHT. THIS IS VERY DANGEROUS. I CALLED THE DEALER TUESDAY AND HAVE NOT RECEIVED ANY RESPONSE.
Incident date: Dec 14, 2017
RADIO TOUCH SCREEN NOT WORKING,(NAVIGATION, CLOCK, HARD TO GET RADIO TO WORK, CAN'T GET TO NAVIGATION, CAN'T SET CLOCK, OR USE EITHER ICON ON TOUCH SCREEN)
Incident date: Dec 14, 2017
RADIO TOUCH SCREEN NOT WORKING,(NAVIGATION, CLOCK, HARD TO GET RADIO TO WORK, CAN'T GET TO NAVIGATION, CAN'T SET CLOCK, OR USE EITHER ICON ON TOUCH SCREEN)
Incident date: Mar 24, 2018
NEW TOTALLY ELECTRONIC TRANSMISSION FELT STRANGE IN UPSHIFTING AND DOWNSHIFTING IMMEDIATELY AFTER PURCHASING VEHICLE AND WAS REPORTED TO CADILLAC IN THEIR CUSTOMER SATISFACTION SURVEY WITHIN A MONTH OF PURCHASE. AFTER FIVE MONTHS AND 1800 MILES, THE TRANSMISSION FAILED COMPLETELY. PRIOR TO COMPLETE FAILURE, THE DEALER WAS CONTACTED AND ASK ED IF THERE WERE ANY RECALL OR ISSUES WITH THE NEW TRANSM... Read more
Incident date: Feb 23, 2018
TAKATA RECALL. THERE WAS NEVER A NOTICE SENT OUT ABOUT THE RECALL. REAR WHEEL BROKE AT THE SPOKES WHICH CAUSE FOR THE CAR TO GO INTO A SPIN OUT. DRIVER CURTAIN AIRBAG DEPLOYED BUT NOT INFLATED LIKE THE PASSENGER SIDE. SEAT BELT DID NOT HOLD ME IN SECURELY, IT WAS LOOSE.
1 injured
Incident date: Feb 23, 2018
TAKATA RECALL. THERE WAS NEVER A NOTICE SENT OUT ABOUT THE RECALL. REAR WHEEL BROKE AT THE SPOKES WHICH CAUSE FOR THE CAR TO GO INTO A SPIN OUT. DRIVER CURTAIN AIRBAG DEPLOYED BUT NOT INFLATED LIKE THE PASSENGER SIDE. SEAT BELT DID NOT HOLD ME IN SECURELY, IT WAS LOOSE.
1 injured
Incident date: Feb 23, 2018
TAKATA RECALL. THERE WAS NEVER A NOTICE SENT OUT ABOUT THE RECALL. REAR WHEEL BROKE AT THE SPOKES WHICH CAUSE FOR THE CAR TO GO INTO A SPIN OUT. DRIVER CURTAIN AIRBAG DEPLOYED BUT NOT INFLATED LIKE THE PASSENGER SIDE. SEAT BELT DID NOT HOLD ME IN SECURELY, IT WAS LOOSE.
1 injured
Incident date: Dec 26, 2017
CAR HAD A FLAT TIRE ON THE HIGHWAY - LEFT REAR. HAD JACKED IT UP, AND CHANGED TIRE. WAS LETTING JACK DOWN WHEN IT COLLAPSED. SCISSORS TYPE JACK. ONE OF THE CAPTIVE NUTS THAT THE MAIN BOLT RUNS THROUGH TO RAISE THE JACK ASSEMBLY FAILED, DROPPING THE CAR UNEXPECTEDLY. LUCKILY, THE TIRE HAD BEEN CHANGED, AND NO ONE WAS HURT WHEN THE CAR DROPPED. I HAVE HAD A SIMILAR FAILURE ON MY 1993 CADILLAC FLEETW... Read more
Incident date: Apr 13, 2018
TAKATA RECALL I AM VERY CONCERNED BECAUSE MY VEHICLE IS OVER 10 YEARS OLD AND I LIVE IN GEORGIA WHERE IT IS HOT AND HUMID. I HAVE BEEN UNABLE TO GET REPLACEMENT AIRBAGS BECAUSE THE COMPANY IS NOT PROVIDING THEM AT NO COST. I WOULD LIKE TO HAVE IT DONE AT MY LOCAL CLASSIC CADILLAC DEALERSHIP (770) 394-9100 AS SOON AS POSSIBLE.
CADILLAC
SRX
(2005) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Apr 12, 2018
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAG... Read more
Incident date: Apr 5, 2018
HEADLIGHTS WHEN IN STANDARD ON, NOT BRIGHTS, NOT DAYTIME RUNNING LIGHTS, ARE VERY DIM. ONLY HAVE ABOUT 5 FEET OF VISIBILITY. WE HAVE HAD THE DEALER TWICE DO A FULL EVALUATION, AND ACCORDING TO GM/CADILLAC EVERYTHING CHECKS, VOLTAGES, ETC. IF EVERYTHING CHECKS, THEY WHY ARE THE LIGHTS TOO DIM? THE DEALER WILL DO NOTHING SINCE THERE IS NOTHING IN THEIR (GM/CADILLAC) SYSTEM FOR PROBLEMS. WE USE THOMS... Read more
Incident date: Sep 25, 2017
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE ENGINE ASSEMBLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BELT AND TIMING CHAIN COULD FRACTURE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE... Read more
Incident date: Mar 7, 2018
TIMING CHAIN MISSING TEETH DUE TO TENSIONER PROBLEM IN THE VEHICLE. I BELIEVE THIS IS A MORE THAN COMMON PROBLEM WITH THE VEHICLE ACCORDING TO GOOGLE REPORTS. PLEASE INVESTIGATE. THIS PROBLEM COULD HAVE KILLED ME AND MY CHILDREN AS WE LEFT FROM CHURCH
Incident date: Mar 8, 2018
DRIVER'S SIDE HEADLIGHT FAILED. DETERMINED IGNITER FAILURE DUE TO MOISTURE INTRUSION INTO HEADLIGHT ASSEMBLY. REPAIR COST $1900. THIS IS A KNOWN DEFECT BY CADILLAC. THOUGH REPLACEMENT ASSEMBLY WAS GM OEM, THE ILLUMINATION PATTERN ON THE DRIVER'S SIDE IS 24"-36" SHORTER THAN PASSENGER SIDE THAT HAS ORIGINAL ASSEMBLY FROM NOVEMBER, 2010 BUILD DATE. MANUAL AND COMPUTER ADJUSTMENT DID NOT CORRECT THE... Read more
Incident date: Apr 21, 2010
2010 CADILLAC DTS V8. CONSUMER WRITES IN REGARDS TO BROKEN FRONT STABILIZER LINKS. *LD *TR
Incident date: Apr 21, 2010
2010 CADILLAC DTS V8. CONSUMER WRITES IN REGARDS TO BROKEN FRONT STABILIZER LINKS. *LD *TR
Incident date: Oct 26, 2016
HEADLIGHTS, LOW BEAM LIGHTS DO NOT PUT ENOUGH LIGHT OUT TO SEE THE ROAD,IMPOSSIBLE TO DRIVE AT NIGHT IF IT'S RAINING. I'VE PUT NEW BULB'S IN AND STILL HAS NOT HELP.
Incident date: Apr 8, 2018
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.
Incident date: Apr 8, 2018
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.
Incident date: Feb 5, 2018
AS A DISABLED VIETNAM MILITARY VETERAN MY 1993 CADILLAC SEDAN DEVILLE WHEN DRIVING ON THE HIGHWAY OR ANYPLACE WILL SHUT DOWN THE ENGINE WITH NO WARNING. LOOKING FOR ANSWERS TO WHY. THIS IS VERY DANGEROUS
Incident date: Feb 5, 2018
AS A DISABLED VIETNAM MILITARY VETERAN MY 1993 CADILLAC SEDAN DEVILLE WHEN DRIVING ON THE HIGHWAY OR ANYPLACE WILL SHUT DOWN THE ENGINE WITH NO WARNING. LOOKING FOR ANSWERS TO WHY. THIS IS VERY DANGEROUS
Incident date: Feb 5, 2018
AS A DISABLED VIETNAM MILITARY VETERAN MY 1993 CADILLAC SEDAN DEVILLE WHEN DRIVING ON THE HIGHWAY OR ANYPLACE WILL SHUT DOWN THE ENGINE WITH NO WARNING. LOOKING FOR ANSWERS TO WHY. THIS IS VERY DANGEROUS
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BY CARFAX. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT HIS ONSTAR SYSTEM WAS ACTIVATED AND ALERTED HIM THAT NO REMEDY WAS AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS N... Read more
Incident date: Dec 6, 2017
HVAC FAULTY BLEND DOOR ACTUATOR: CAUSING THE HEAT TO BLOW COLD AIR.
CADILLAC
ESCALADE ESV
(2011) - FUEL/PROPULSION SYSTEM
Apr 8, 2018
Incident date: Apr 8, 2018
I AM GETTING ERROR 2135 THROTTLE POSITION THE TRUCK ENGINE INCREASE IN POWER THEN THE REDUCED POWER LIGHTS COMES ON. I SEEN A RECALL # 11273B BUT NOT SURE IF IT IS STILL IN AFFECT HOW WOULD I FIND OUT ALSO HAVE SEEN OTHER RECALLS NOT SURE IF I CAN GET THEM I DIDN'T HAVE THE CAR WHEN SOME OF THE RECALLS CAME OUT
Incident date: Mar 12, 2018
THE ISSUE IS WITH VVT AND THE CAMSHAFT. TOOK TO AUTO SHOP BECAUSE MY VEHICLE WAS GOING INTO LIMP MODE. WHICH CAUSED MY TRANSMISSION TO GO BAD. THE CAM ACCUATOR AND CAM BEARINGS BAD.CAUSED ME TO HAVE TO HAVE TRANSMISSION REBUILT.STILL DIDN'T FIX PROBLEM HAD NEW CAM POSITION SENSOR, ACCUATOR, HIGH VOLUME OIL PUMP, AND THE MECHANIC SAYING LOW OIL PRESSURE DUE TO BAD CAMSHAFT AND BEARINGS. SAYING I N... Read more
Incident date: Oct 7, 2017
I DRIVING ON I-20 WEST GOING APPROXIMATELY 70 MPH WHEN RIGHT REAR TIRE BLEW. I STOPPED IN EMERGENCY LANE AND MY CAR WOULDN'T STAY CRANKED. THERE WERE 7 WIRES THAT WERE CUT IN HALF. I COULDN'T CRANK CAR BECAUSE THE WIRES WENT TO FUEL SYSTEM AND HAD TO HAVE CAR TOWED AND SOMEONE TRAVEL 3 HRS ONE WAY TO PICK ME UP.
Incident date: Oct 7, 2017
I DRIVING ON I-20 WEST GOING APPROXIMATELY 70 MPH WHEN RIGHT REAR TIRE BLEW. I STOPPED IN EMERGENCY LANE AND MY CAR WOULDN'T STAY CRANKED. THERE WERE 7 WIRES THAT WERE CUT IN HALF. I COULDN'T CRANK CAR BECAUSE THE WIRES WENT TO FUEL SYSTEM AND HAD TO HAVE CAR TOWED AND SOMEONE TRAVEL 3 HRS ONE WAY TO PICK ME UP.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MURPHY CADILLAC INC. (174 E HIBISCUS BLVD, MELBOURNE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS ... Read more
Incident date: Mar 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER A YEAR AGO; HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS ... Read more
Incident date: Mar 25, 2018
APRIL 4, 2018 TO WHOM IT MAY CONCERN: THIS IS MY RECOLLECTION AT DISCOVERING THAT MY CADILLAC CTS 2015 GOT ON FIRE AT MY FRIENDS HOME IN SHELBY MICHIGAN ON MARCH 25TH, 2018. ON MARCH 24TH MY WIFE (LOURDES ROBLES) AND I ARRIVED AT OUR FRIENDS HOME AT 48307 RED OAK IN SHELBY MICHIGAN TO CELEBRATE OUR FRIENDS BIRTHDAY. AT THE PARTY THERE WERE APPROXIMATELY 10 COUPLES FROM WHOM 5 WHERE STIL... Read more
Fire
Incident date: Mar 25, 2018
APRIL 4, 2018 TO WHOM IT MAY CONCERN: THIS IS MY RECOLLECTION AT DISCOVERING THAT MY CADILLAC CTS 2015 GOT ON FIRE AT MY FRIENDS HOME IN SHELBY MICHIGAN ON MARCH 25TH, 2018. ON MARCH 24TH MY WIFE (LOURDES ROBLES) AND I ARRIVED AT OUR FRIENDS HOME AT 48307 RED OAK IN SHELBY MICHIGAN TO CELEBRATE OUR FRIENDS BIRTHDAY. AT THE PARTY THERE WERE APPROXIMATELY 10 COUPLES FROM WHOM 5 WHERE STIL... Read more
Fire
Incident date: Apr 3, 2018
"TAKATA RECALL" I WAS GOING HOME WHEN OVER A BUMP IN ROAD AND WENT TO STOP AND BRAKES WENT ALMOST TO FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP. I ALMOST HIT ANOTHER CAR. THIS IS THE 2ND TIME THIS HAS HAPPENED. BOTH TIMES I HAD GONE OVER A BUMP IN THE ROAD. THE BRAKES FELT LIKE THEY WERE NOT GOING TO WORK AT ALL AND WENT TO THE FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP.
Incident date: Mar 6, 2018
DRIVING OUT OF TOWN STOP GOT GAS EVERYTHING FINE 20 MIN FROM THEN I PULL OVER THE SIDE OF ROAD TURN CAR GET SOMETHING OUT THE TRUNK BACK IN THE CAR TURN FUEL GAUGE READS ALMOST EMPTY NOW I'M WAY OUT IN THE MIDDLE OF NOWHERE.DID GET ANY WARNING ETC BUT NOW I DON'T KNOW IF I'VE GAS IT'S READING EMPTY.SO HAD TO CUT THE TRIP TURN AROUND TO DRIVE ALL BACK WHICH WAS THE SIX-HOUR DRIVE I'VE TO SPEND OVER... Read more
Incident date: Apr 3, 2018
GOT A FLAT TIRE. STOPPED ON A PAVED STREET AND PUT TIRE JACK UNDER FRONT RIGHT UNDERCARRIAGE AS INDICATED IT SHOULD BE PLACED. I RAISED THE JACK TO REMOVE THE FLAT AND THEN HAD TO RAISE IT MORE TO INSTALL THE TEMP SPARE TIRE. THE JACK COLLAPSED ON THE TEMP SPARE AND THE BODY OF THE CAR HIT THE PAVEMENT. I'M FORTUNATE I DID NOT HAVE A FOOT UNDER THE CAR OR THAT I WASN'T PUTTING THE TEMP SPARE O... Read more
Incident date: Mar 23, 2018
PER REPORT TJE SUSPENSION SYSTEM AND AORBAG RECALL. WHEN I PURCHASED VEHICLE, INFORMATION WAS WARRANT TO ME. I TOTAL LOSS MY CAR DUE TO SUSPENSION AND AXLE MALFUNTION. IT CAUSED ME TO HIT A CURB. I COULD NOT GAIN CONTROL.
Crash
Incident date: Mar 23, 2018
PER REPORT TJE SUSPENSION SYSTEM AND AORBAG RECALL. WHEN I PURCHASED VEHICLE, INFORMATION WAS WARRANT TO ME. I TOTAL LOSS MY CAR DUE TO SUSPENSION AND AXLE MALFUNTION. IT CAUSED ME TO HIT A CURB. I COULD NOT GAIN CONTROL.
Crash
Incident date: Mar 23, 2018
PER REPORT TJE SUSPENSION SYSTEM AND AORBAG RECALL. WHEN I PURCHASED VEHICLE, INFORMATION WAS WARRANT TO ME. I TOTAL LOSS MY CAR DUE TO SUSPENSION AND AXLE MALFUNTION. IT CAUSED ME TO HIT A CURB. I COULD NOT GAIN CONTROL.
Crash
CADILLAC
ESCALADE ESV
(2016) - SUSPENSION
Apr 1, 2018
Incident date: Mar 5, 2018
FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND EATING MY TIRES FROM INSIDE. I WENT TO GET MY ALIGNMENT DONE BUT MY MECHANIC TOLD ME THE FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND HE CAN NOT DO THE ALIGNMENT AND THEN I WENT TO THE CADILLAC DEALERSHIP BUT THEY SAID EVERYTHING IS GOOD BECAUSE ON THAT TIME I ALREADY HAD 49,540 MILES ON THE VEHICLE AND THEY ARE WAITING FOR THE 50000 M... Read more
Incident date: Mar 30, 2018
WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT... Read more
Incident date: Mar 30, 2018
WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT... Read more