Showing 21,483 complaints for CADILLAC
Incident date: Nov 27, 2018
WHEN DRIVING THE ACCELERATION IS SLOW TO PICK UP. THE ENGINE LIGHT CAME ON AND WHEN I TOOK IT TO GET CHECK THE CODE P0008 CAME UP. THAT'S WHEN YOU HAVE AN ISSUE WITH THE ENGINE MODULE DETECTING A PROBLEM WITH THE TIMING BETWEEN THE CRANKSHAFT AND BANK 1 CRANKSHAFT.
Incident date: Nov 27, 2018
WHEN TURNING SLOWLY INTO PARKING SPACES THE BREAKS GO OUT AND DO NOT WORK CAUSING THE CAR TO EITHER HIT OR RUN UP THE CURBING. THIS HAPPENS OFTEN ENOUGH THAT WE ARE BECOMING SCARED TO DRIVE CAR. WE HAVE TAKEN IT TO MULTIPLE DEALERS AND THEY SAY THEY CANNOT FIXT THE ISSUE.
Crash
Incident date: Nov 27, 2018
BOTH HEADLIGHTS ARE DIM EVEN AFTER PUTTING NEW HEADLIGHT BULBS IN. ONE HEADLIGHT HAS ALSO ACCUMULATED MOISTURE FROM THE WEATHER WHICH HAS CAUSED A YELLOW TINT WHICH ALSO DIMS THE LIGHTING. I HAVE TO USE MY HIGH BEAMS TO SEE TURNS WHICH IS DANGEROUS FOR ME AND OTHER DRIVERS. THE FACT THAT I PUT NEW BULBS IN AND STILL CAN'T SEE WHEN I'M DRIVING IS A HUGE PROBLEM AND I FEAR AN ACCIDENT COULD HAPPEN B
... ECAUSE OF THIS FAULT.Read more
Incident date: Nov 12, 2018
CUE INFOTAINMENT TOUCH SCREEN IS MALFUNTIONING CAUSING DISTRACTION FROM DRIVING SINCE ATTENTION TO ROAD IS INTERRUPTED TO MAKE ADJUSTMENTS VARIOUS SIGHT REQUIRED SYSTEMS IN VEHICLE. KNOWN PROBLEM FOR SEVERAL MODEL YEARS, YET NOT RECALLED FOR CORRECTION. REPAIR ESTIMATE IS $1,500.00. CAUSED HITTING OF CURB AND DESTROYING 2 TIRES (COST $600.00) WHEN SCREEN FIRST BECAME INOPERATIVE, WHILE VEHICLE WAS
... IN MOTION ON A CITY STREET.Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2006 CADILLAC ESCALADE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE BRAKE PEDAL WAS PUMPED EXTENSIVELY TO COAST THE VEHICLE OFF THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE LINES WERE FRACTURED, WHICH CAUSED BRAKE FLUID TO LEAK. THE DEALER (JOSEPH CHEVROLET, 8733 COLERAIN AVE, CINCINNATI, OH 45251, (513)
... 904-4110) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.Read more
Incident date: Nov 24, 2018
HEADLIGHT ASSEMBLY HAS MOISTURE PROBLEM CAUSING HEADLIGHTS TO FAIL. DRIVING AT NIGHT WITH DIM OR FAILED HEADLIGHTS IS EXTREMELY DANGEROUS AND WILL CAUSE ACCIDENTS AND LIKELY DEATHS. CANNOT SEE ROADWAY, ONCOMING CARS OR PEDESTRIANS DEALERSHIP INDICATED THAT REPLACEMENT PARTS HAVE THE SAME PROBLEM.
Incident date: Aug 1, 2018
AUG 2018 I NOTICED MY LOW BEAM LIGHTS WERE BARELY VISIBLE, LIKE I WAS DRIVING IN THE DARK WITH NO LIGHTS ON. I SWITCHED TO HIGH BEAMS AND COULD SEE VERY GOOD, BUT THEN SWITCHED BACK TO LOW BEAM AND IT WAS STILL THE SAME....VERY POOR LIGHTING. I HAD THE BULBS CHANGED OUT IN OCT 2018 FOR $200, BUT THIS DID NOT FIX THE PROBLEM. I HAD THE RELAY SWITCH REPLACED, BUT THIS DID NOT FIX THE PROBLEM. I HAVE
... HAD SITUATIONS WHERE OBJECTS OR PEOPLE WERE ON THE SIDE OF THE ROAD, BUT I DID NOT SEE THEM UNTIL THE LAST SECOND WHEN I WAS RIGHT THERE AT THEM BECAUSE OF THE POOR LIGHTING. I CANNOT CONTINUOUSLY DRIVE WITH MY HIGH BEAMS ON AT NIGHT JUST TO SEE WHERE I AM GOING. THIS IS A BAD SAFETY ISSUE ON ONE OF THE TOP OF THE LINE VEHICLES....LOW BEAMS COULD CAUSE ME TO WRECK, HITTING SOMEONE OR SOMETHING BECAUSE OF POOR LIGHTING AND HIGH BEAMS MAKES ME BLIND THE ONCOMING TRAFFIC CAUSING THEM TO WRECK HITTING SOMEONE OR SOMETHING. I AM TOLD THAT THE HEADLIGHT ASSEMBLY NEEDS REPLACING BECAUSE OF THE POOR SEAL QUALITY LETTING MOISTURE IN CAUSING THE FAULTY LOW LIGHTING. THERE SHOULD BE A RECALL ON THIS BECAUSE THIS IS A MANUFACTURER PROBLEM/ERROR. I SHOULD NOT HAVE TO PAY $1500 TO FIX THIS WHEN I DID NOTHING TO CAUSE IT. CADILLAC/GM NEEDS TO STEP UP TO THE PLATE AND RECALL THIS DEFECT THEY CREATED AND CORRECT THE PROBLEM BEFORE SOMEONE IS ACCIDENTALLY HURT OR KILLED.Read more
Incident date: Jan 6, 2016
THE LOW LIGHTS ARE SO LOW THAT YOU CAN NOT SEE AT NIGHT. THE BRIGHTS ARE FINE. I REPLACED THE FILAMENTS AND PUT IN STRONGER BLUBS, BUT THE LOW LIGHTS ARE STILL NOT ADEQUATE FOR NIGHT DRIVING. THIS STARTED IN JUNE 2016.
Incident date: Nov 22, 2018
HAVE BEEN SMELLING GAS AFTER FILL UPS FOR SEVERAL MONTHS. EACH TIME I FILL IT AND PARK IT IN MY GARAGE IT FILLS WITH GAS FUMES THAT COULD EXPLODE AND KILL SOMEONE UNAWARE. ODOR LEAVES AFTER DRIVING 30 MILES OR SO. GOT CHECK ENGINE LIGHT AND O'REILY AUTO PARTS CHECK AND SAID IT SHOWED FUEL ISSUES. TOOK CAR TO MY GM DEALER AND THEY SAY NEED A NEW GAS TANK, A NEW GAS CAP AND NEW EVAPORATIVE LINES BE
... CAUSE I HAVE A LEAKING GAS TANK LEAKING AT OR NEAR FILLING AREA, AND GAS CAP IS NOT GOOD AND LINES ARE LEAKING ACCORDING TO A "SMOKE" TEST. REPAIRS ARE $2,800. I AM 75 YRS OLD AND HAVE NEVER HAD A GAS TANK LEAK AT THE "NECK" AREA AFTER OWNING SOME 40 DIFFERENT CARS, SOME OF THEM VERY OLD. I BELIEVE THIS MAY BE A FACTORY DEFECTIVE PRODUCT AND A DANGEROUS ONE AT THAT. IT IS CURRENTLY AT THE DEALER AND TOMORROW I WILL PAY $175 FOR THE SMOKE TEST BUT I CANNOT AFFORD TO FIX IT SO I WILL ONLY FILL IT TO THE 12 GALLON POINT INSTEAD OF FULL. PLEASE ADVISE IF THERE IS A RECALL OR PERHAPS OTHER CADILLAC DTS OWNERS WITH THIS OR A SIMILAR PROBLEMRead more
Incident date: Jul 14, 2018
MY 2009 CADILLAC DTS RECENTLY HAD A PROBLEM WITH THE STEERING, IT WAS STEERING HARD WHEN MAKING RIGHT OR LEFT TURNS AND EVENTUALLY BEGAN MAKING NOISES. I TOOK IT TO MY GM DEALER AND THEY CHECKED THE HOSES AND FLUID RECEPTACLE. ALL THEY FOUND WAS THE RECEPTACLE WAS LOW ON POWER STEERING FLUID AND I PICKED UP A BOTTLE AT AN AUTO PARTS STORE AND THEN MY STEERING WAS OK. SEVERAL WEEKS LATER MY STEE
... RING GOT VERY HARD AND I HAD TROUBLE STEERING IT SO I STOPPED AND ADDED MORE FLUID. I RETURNED TO THE DEALER AND WAS TOLD MY POWER STEERING LINE WAS LEAKING AT ONE END WHERE IT WAS ATTACHED TO SOME METAL. MY COST WAS $402 TO REPLACE THE ONE HOSE. THIS LEAKY HOSE MADE MY CAR VERY HARD TO STEER AND I CAN'T IMAGINE WHY A STRONG HOSE LIKE THIS ONE WOULD EVER LEAK ESPECIALLY ON A VEHICLE WITH BELOW AVERAGE ANNUAL MILEAGES. THE INCIDENT OCCURRED AROUND 61,700 MILES AND COULD HAVE CAUSED A BAD ACCIDENTRead more
Incident date: Jan 23, 2018
THE DASHBOARD HAS CRACKED AND RESEARCHING THE PROBLEM, I FOUND THAT THIS IS A COMMON PROBLEM WITH GM VEHICLES MY YEAR MODEL AND AFTER. THE VEHICLE IS GARAGE KEPT AND IS NOT EXPOSED TO DIRECT SUNLIGHT OR EXTREME COLD TEMPERATURES.
Incident date: Mar 1, 2018
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
Incident date: Mar 1, 2018
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
Incident date: Mar 1, 2018
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
Incident date: Nov 19, 2018
TAKATA RECALL REAR TOE LINK ADJUSTER. I WAS TRAVELING IN THE VEHICLE WITH MY DAUGHTER ON THE FEEDER OF BELTWAY8 SOUTH COMING DOWN OFF A BRIDGE. THE VEHICLE BEGIN TO MOVE ACROSS THE ROAD IN A JERKING MATTER. I DID NOT HAVE CONTROL OF THE CAR. I TOOK MY FOOT OFF THE GAS TO HELP REDUCE SPEED OF THE CAR. ONE THE CAR STOP MOVING. I PULLED OVER TO A COMPANY DRIVEWAY AND CALLED ONSTAR TO COME TOW THE VE
... HICLE. THE VEHICLE DID NOT WRECK OR HIT ANY OTHER VEHICLE.Read more
Incident date: Oct 30, 2018
THE LOW HEADLIGHT BEAMS ARE SO DIM YOU CAN NOT SEE TO DRIVE AT NIGHT. IT HAS BECOME VERY FRIGHTENING TO DRIVE AT NIGHT. VEHICLE WAS BROUGHT TO DEALER WHO STATED HE HAS SEEN THIS ISSUE BUT NOTHING HE CAN DO . CADILLAC WAS CONTACTED AS WELL. THEY STATED THERE WAS NOTHING THEY COULD DO EITHER.
Incident date: Nov 21, 2017
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM ON THE VEHICLE, WHICH MADE IT NEARLY IMPOSSIBLE TO SEE THE ROAD WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER (DWAIN TAYLOR CHEVROLET BUICK GMC, 1307 S 12TH ST, MURRAY, KY 42071) AND THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT
... REPAIRED. THE FAILURE MILEAGE WAS 53,000.Read more
Incident date: Nov 19, 2018
DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY COULD REPLACE IT OR $1700 AND NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. MY CAR IS ONLY FOUR YEARS O
... LD. THIS SHOULDN'T BE HAPPENING. I AM AFRAID TO DRIVE MY CAR AT NIGHT. VERY DANGEROUS. I FEEL THIS IS A DEFAULT THAT THEY SHOULD REPLACE AT NO COST TO THE CONSUMER. VERY DISAPPOINTED IN THE RESULTS.Read more
Incident date: Nov 19, 2018
DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY COULD REPLACE IT OR $1700 AND NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. MY CAR IS ONLY FOUR YEARS O
... LD. THIS SHOULDN'T BE HAPPENING. I AM AFRAID TO DRIVE MY CAR AT NIGHT. VERY DANGEROUS. I FEEL THIS IS A DEFAULT THAT THEY SHOULD REPLACE AT NO COST TO THE CONSUMER. VERY DISAPPOINTED IN THE RESULTS.Read more
Incident date: Nov 6, 2018
TAKATA RECALL- MY DRIVERS SIDE HEADLIGHT WENT OUT. I WENT TO HAVE IT FIXED AND THE MECHANIC REPLACED THE BAULLIST. AFTER APPROXIMATELY 10 DAYS THE LIGHT WENT OUT AGAIN. UPON RETURNING TO THE MECHANIC AND SOME INVESTIGATION I FOUND THAT THIS IS AN UNRESOLVED PROBLEM WITH THIS MAKE AND MODEL OF CADILLACS. THE MANUFACTURER IS AUTOMATICALLY WANTING THE CONSUMER TO REPLACE THE ENTIRE HEADLIGH
... T ASSEMBLY AT A COST OF APPROXIMATELY 1,300 DOLLARS. MOST PEOPLE DON'T HAVE THAT LYING AROUND! IT BECOMES A SAFETY ISSUE BECAUSE THE EXPENSE IS KEEPING OWNERS FROM IMMEDIATELY REPLACING THE DEFECTIVE PART CONSEQUENTLY CAUSING PEOPLE TO DRIVE WITHOUT THE PROPER LIGHTING. PLEASE INVESTIGATE THIS. I AM HAPPY TO PROVIDE ANY NECESSARY DOCUMENTATION AS WELL AS SPEAK TO ANYONE REGARDING THIS. THIS IS AN UNFAIR PRACTICE FROM CADILLAC AND WILL ULTIMATELY COST THEM BUSINESS. IT COULD EVEN COST PEOPLE THEIR LIVES.Read more
Incident date: Nov 19, 2018
MY HUSBAND WAS DRIVING HOME AND THE BRAKES WENT OUT AND HE HAD TO PUMP THEM TO BE ABLE TO STOP. UPON REASEARCHING THE CAMPAIGN NUMBER CAME UP. HIS BRAKE LIGHT CAME AND AND UPON INSPECTING THE BRAKE LINES AND CHECKING THE FLUID IT WAS LOW AND THE LINES APPEAR TO BE CORRODED. CADILLAC STATED THERE IS NOT ACTIVE RECALL.
Incident date: Jun 5, 2018
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
Incident date: Jun 5, 2018
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
Incident date: Oct 25, 2018
WE PURCHASED THIS CAR IN OCTOBER 2018. A FEW DAYS LATER WE WERE DRIVING HOME AT NIGHT. I TURNED ON THE LOW BEAM HEADLIGHTS AND TOLD MY WIFE I COULD BARELY SEE ANY LIGHT. A FEW MOMENTS LATER I ALMOST DROVE INTO A DITCH. WE CALLED THE DEALER THE NEXT DAY. DESPITE HAVING A REMAINING BUMPER TO BUMPER WARRANTY, WE WERE REQUIRED TO PAY $208.81 FOR REPLACEMENT BULBS, WHICH THEY SAID WERE NOT COVERED UNDE
... R WARRANTY. THEY ARE BARELY BRIGHTER THAN THE ONES THEY REPLACED. THIS IS ASTONISHING THAT A LEADING US MANUFACTURER HAS ELECTED TO PLAY RUSSIAN ROULETTE WITH ITS CUSTOMERS LIVES. CONSIDER THIS MESSAGE A SAFETY COMPLAINT AGAINST THIS MANUFACTURER AND A PROMISE TO JOIN THE CLASS ACTION SUIT THAT IS NOW STARTING IN FLORIDA. I SHOULD BE REIMBURSED THE $208.81 AND BOTH HEADLIGHT ASSEMBLIES REPLACED WITH REDESIGNED ONES. SIMPLY REPLACING SMALL BULBS AGAIN WILL NOT SUFFICE. CADILLAC AND GM NEED TO BE HELD ACCOUNTABLE. IF WE ARE INJURED OR KILLED BECAUSE OF THE VERY POOR OUTPUT OF THESE LOW BEAM HEADLIGHTS I WILL CHASE THE SOULS OF ALL THOSE AT CADILLAC AND GM BEYOND THE DEPTHS OF HELL FOREVER. THERE IS NO EXCUSE FOR EQUIPMENT SUCH AS THIS, AND NO EXCUSE FOR NOT REPAIRING IT PROPERLY.Read more
Incident date: Nov 19, 2018
VEHICLE'S LOW BEAMS ARE EXTREMELY DIM MAKING OPERATION DIFFICULT. ILLUMINATION AT THE 115 FT DISTANCE IS QUESTIONABLE. VEHICLE IS A HAZARD TO OPERATE FOR SELF & OTHERS AFTER DUSK AND BEFORE DAWN.
Incident date: Nov 16, 2018
AT 32,650 MILES, WHILE PARKED IN MY DRIVEWAY, THE CAR BEGAN TO FLASH THE HEADLIGHTS AND HONK THE HORN FOUR TIMES IN SUCCESSION, THEN IT WOULD STOP. I SAW THIS HAPPEN FOUR DIFFERENT TIMES IN TWO DAYS WHILE IT WAS PARKED. AT THIS TIME, THERE WAS ALSO A CONSTANT TICKING SOUND IN THE REAR OF THE CAR AND THE LIFT GATE WOULD NOT OPEN. I TOOK IT TO MY LOCAL CADILLAC SERVICE TODAY, NOVEMBER 19, 2018. THE
... PROBLEM WAS DIAGNOSED AND I WAS TOLD THE SUNROOF REAR DRAINAGE TUBES HAD LEAKED WATER ONTO THE LIFT GATE MOTOR CAUSING IT TO QUIT WORKING. THIS REPAIR WOULD COST ME A MINIMUM OF $1800 BECAUSE THE WARRANTY EXPIRED ON NOVEMBER 4, 2018, (DUE TO THE DELIVERY DATE BEING BEYOND THREE YEARS). SINCE PURCHASING THIS CERTIFIED PRE-OWNED 2015 CADILLAC SRX LESS THAN ONE YEAR AGO, I'VE DEALT WITH HEADLIGHTS SO DIM I COULD NOT SEE TO DRIVE AT NIGHT. AFTER FOUR VISITS TO CADILLAC SERVICE THEY FINALLY FIGURED OUT A FIX. THERE WERE TRANSMISSION ISSUES: THE CAR WOULD HESITATE WHEN GIVING IT THE GAS FROM A STOPPED OR SLOWED POSITION TO THE POINT IT JERKED ME AND MY PASSENGERS BACK IN OUR SEATS. ONCE AGAIN, IT TOOK FOUR TRIES TO GET IT FIXED. AND, THE BATTERY COMPLETELY DIED AT 30,000 MILES.Read more
Incident date: Nov 15, 2018
I TOOK MY CAR TO HAVE IT SERVICE AND THE TECHNICIAN SAID THE GAS TANK IS LEAKING FROM THE TOP. MY CAR IS A AWD AND THIS WILL BE A COSTLY REPAIR. WHY IS THERE NOT A RECALL ON A DANGEROUS COMMON PROBLEM? THANKS
Incident date: Nov 15, 2015
DRIVING AT NIGHT IS VERY DIFFICULT WITHOUT TURNING ON BRIGHT LIGHTS. I HAVE NOTICED THIS PROBLEM FOR YEARS BUT SEEMS TO BE GETTING WORSE. THE LEFT HEADLIGHT MAY BE DIMMER THAN THE RIGHT.
Incident date: Oct 10, 2018
VEHICLE VIBRATES EXCESSIVELY WHEN DRIVING. AT FIRST I THOUGHT IT WAS DUE TO ROAD CONDITIONS BUT THEN REALIZED THE VIBRATION RESIGNATES FROM MY VEHICLE DRIVETRAIN. TOOK IT TO DEALERSHIP AND THEY INFORMED ME IT'S MY TORQUE CONVERTER. APPARENTLY THERE ARE MANY COMPLAINTS WITH THIS ISSUE WITH 6 SPEED TRANSMISSION OPERATED VEHICLES FROM GM. STILL WAITING ON RECAL FROM GM TO BE PUBLISHED.
Incident date: Sep 24, 2018
I RECEIVED A RECALL LETTER OCTOBER 2018 STATING THE VEHICLE MAY EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING. I HAD WORK DONE ON SEPTEMBER 24, 2018 AT CASTLE BUICK FOR THAT PROBLEM. I SHOULD BE REIMBURSED FOR THE COST OF REPAIR THAT WAS COVERED BY MY OWN EXTENDED WARRANTY. IT COST ME $1,037.18 PLUS $170.00 DEDUCTIBLE, WHICH TOTALS $1,207.18. I THEN RECEIVED A LETTER DATED NOVEMBER 1
... 2, 2018 FROM CADILLAC CUSTOMER ASSISTANCE STATING THAT THE REPAIR THAT WAS PERFORMED AT GM WAS NOT THE REPAIR COVERED BY THE RECALL. THE PROBLEM WAS FOR THE STEERING. THE STEERING WHEEL WAS SNAPPING BACK WHEN I TRIED TO TURN WHICH WAS CAUSING MY WRIST TO BECOME SORE. IT WAS A STEERING PROBLEM IN THE BEGINNING, AND I HAD NO CONTROL OVER THE AUTOMOBILE. GM PUT A WHOLE NEW MOTOR ASSEMBLY IN THE CAR INSTEAD OF RECTIFYING THE PROBLEM OF THE SOFTWARE.Read more
Incident date: Nov 16, 2018
THE HEADLIGHTS QUIT WORKING WHEN I WAS DRIVING DURING THE EVENING RUSH HOUR. LIGHTS WORKED WHEN I TURNED THE ENGINE OFF THROUGH THE LIGHTING SAFETY DELAY SO I KNOW THE HEADLIGHTS ARE OKAY. THERE IS SO MUCH MOISTURE INSIDE THE HEADLIGHT LENS THAT I'M SURE THIS IS A MOISTURE PROBLEM. THIS CAR IS A PIECE OF JUNK AND GM SHOULD BE ASHAMED FOR NOT PROVIDING OWNERS RELIEF ESPECIALLY WHEN THESE CARS C
... OST SO MUCH. CAN'T BELIEVE THERE ISN'T A RECALL ON THIS PROBLEM. THIS IS JUST ONE OF MANY ISSUES WITH THIS CAR.Read more
Incident date: Nov 16, 2018
RAIN WATER DRAINS IN CAR AFTER EVERY RAIN AND WATER DRAINS INTO THE CAR AFTER GOING THROUGH A CAR WASH. I WENT TO DEALER ABOUT THIS PROBLEM WHILE CAR WAS UNDER WARRANTY. THEY SAID THERE WAS A RECALL FOR THIS PROBLEM AND WHEN I PICKED UP THE CAR THEY SAID THEY FIXED IT. SOON AFTER THAT THE PROBLEM WAS BACK AND HAS ONLY GOTTEN WORSE. MY CAR SMELLS MOLDY, THE BACKUP CAMERA HAS QUIT WORKING, THE B
... LUETOOTH MODULE STOPPED WORKING AND I'M CONSTANTLY VACUUMING WATER OUT OF THIS PIECE OF JUNK CAR. THIS IS A SERIOUS MOISTURE PROBLEM. I'VE GONE BACK TO THE DEALER AND THEY WANT $400.00 TO FIX THE LEAK AND $1000 TO REPLACE THE ELECTRONICS. THESE PROBLEMS ARE NOT OF MY MAKING AND AFTER ALL THE MONEY I PAID FOR THIS CAR YOU WOULD THINK GM WOULD TAKE OWNERSHIP OF THIS PROBLEM. I SHOULDN'T HAVE TO PAY FOR A FIX THAT I DON'T EVEN KNOW WOULD BE PERMANENT BASED ON PREVIOUS REPAIR. THIS PROBLEM HAS BEEN ONGOING FOR MORE THAN A YEAR AND IS GETTING PROGRESSIVELY WORSE. THIS IS A HAZARDOUS VEHICLE TO DRIVE.Read more
Incident date: Nov 17, 2018
MY 2015 CADILLAC SRX LIGHTING IS TOO DIM TO DRIVE AT NIGHT. I HAVE TO RELY ON OTHER DRIVERS LIGHTS TO HAVE A GOOD VIEW OF THE ROAD. IF THERE ARE NO OTHER DRIVERS NEAR ME, I NEED TO USE MY BRIGHT LIGHTS AS A SAFETY PRECAUTION. I HAVE REPLACED THE LIGHT BULBS BUT THAT DID NOT FIX THE ISSUE. IN READING VARIOUS ONLINE FORUMS, THERE ARE A LOT OF OTHER OWNERS WITH THE SAME ISSUE. I CONTACTED THE DEALERS
... HIP AND THEY QUOTED ME $2,000 TO FIX IT BUT CLEARLY THIS SHOULD BE A RECALL. THE ISSUE STARTED APPROXIMATELY 1 YEAR AGO. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. THIS IS A VERY DANGEROUS ISSUE AND I FEAR MY LIFE MAY BE IN DANGER AS A RESULT OF IT. I TRY TO ONLY DRIVE AT NIGHT WHEN IT'S ABSOLUTELY NECESSARY.Read more
Incident date: Nov 17, 2018
DIM HEAD LIGHTS ... UNSAFE DRIVING CONDITIONS AT NIGHT HAVE TO USE BRIGHT LIGHTS OFTEN WHICH IS BAD FOR OTHER DRIVERS
Incident date: Nov 3, 2014
MY LOW BEAM HEADLIGHTS HAVE BECOME VERY VERY DIM. HAVE HAD TO REPLACE THE BULBS TWICE. I HAVE TO DRIVE WITH HIGH BEAMS IN ORDER TO SEE SAFELY AT NIGHT. THIS IS A KNOWN DEFECT IN THESE CARS, BUT CADILLAC HAS NOT ISSUED A RECALL.
Incident date: Nov 16, 2018
CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM. IN SEVERAL CASES THE CAR DID NOT INDICATE ON THE DISPLAY PANEL THIS PROBLEM EXISTED. THE BENEFIT OF THESE TIRES IS TO ALLOW YOU TO RIDE ON THEM FOR APPROXIMATELY 40-45 MILES. TH
... E PROBLEM IS THE CAR DOES NOT ALWAYS INDICATE THE ISSUE ON THE DASHBOARD DISPLAY AND YOU DON'T KNOW HOW LONG YOU WERE ALREADY DRIVING WITH THE ISSUE. ALSO, ON OCCASION THE DISPLAY SHOWS PSI ZERO WHEN IT FIRST ALERTS YOU TO THE PROBLEM, WHICH REQUIRED ME TO BE TOWED AFTER WAITING ON THE SIDE OF THE ROAD FOR OVER AN HOUR. WHILE WAITING FOR THE TOW TRUCK, CAUSING DANGER TO MYSELF AND OTHER DRIVERS ON THE ROAD. WHEN I ADDRESSED THIS WITH THE DEALER, THEY INDICATED THE CAR DOES NOT REGISTER A TIRE ISSUE UNLESS THE INNER LINING OF THE TIRE IS RIPPED. WHEN DRIVING I AM CONSTANTLY WEAVING TO PREVENT ANY SIZE POT HOLE TO PREVENT ANOTHER TIRE EPISODE. THIS ALSO CAUSES A DANGEROUS SITUATIONS. THE TIRE AND/OR TIRE RIMS SHOULD BE INVESTIGATED, TO PREVENT ANY FUTURE HAZARDOUS DRIVING SITUATIONS FOR MYSELF AND OTHERS. I HAVE PICTURES OF A FEW OF THE TIRE RUBBER SEPARATED FROM THE TIRE RIM, AND ALSO HAVE ALL THE RECEIPTS FOR THE (21) TIRE REPLACEMENTS AND TOWING RECEIPTS IF NEEDED. INCIDENTS HAVE HAPPENED IN NY, NJ AND PA, THE CAR WAS IN MOTION WHEN THE CAR DISPLAY WOULD INDICATED A PROBLEM, HOWEVER, IN SEVERAL OF THE INCIDENTS I SAW THAT THE TIRE WAS SEPARATED FROM THE TIRE RIM, YET THE CAR DISPLAY DID NOT INDICATE AN ISSUE. I CAN BE CONTACTED ON MY CELL PHONE [XXX]. I INDICATED IT HAPPENED 11/16/18, THIS HAS HAPPENED ON MULTIPLE OCCASIONS, UP TO THIS DATE 21 TIRES HAVE BEEN REPLACED, IN ON INSTANCE 3-TIRES WERE REPLACED AT ONE TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Oct 1, 2018
MY HEADLIGHTS HAVE DEVELOPED A FILM MAKING IT DIFFICULT TO SEE AT NIGHT
Incident date: Jul 6, 2018
EXCESSIVE TIRE WEAR. STARTING AT 17,500 MILES ALL FOUR TIRES WERE WORN TO 4/32". NOW AT 20,000 MILES TIRES ARE WORN TO 3/32 AND 4/32. TIRES ARE WORN EVENLY AND HAVE BEEN ROTATED AT DEALER WITH SERVICE RECORDS TO SUPPORT. DEALER TOLD ME THAT THE XT5 TIRES ARE ONLY LASTING 25,000 MILES MAX. I WAS THE THIRD COMPLAINT OF THE DAY AT 1:00 THE LAST TIME I SPOKE TO THE DEALER. TIRE MANUFACTURER WARRANTIES
... (PRORATES) THE TIRE FOR 60K MILES BUT CADILLAC CUSTOMER CARE SAYS TIRES ARE NORMAL WEAR AND WILL NOT SUPPORT THE ISSUE, EVEN WITH ONLY 20K MILES.. CLEARLY WITH THE NUMBER OF COMPLAINTS AND EVENLY WORN TIRES , EITHER THERE IS A TIRE MANUFACTURER ISSUE OR GM ENGINEERING SPECIFIED THE WRONG TIRE. A CADILLAC WITH 20K MILES SHOULD NOT BE A CANDIDATE FOR NEW TIRES, AND GM ENGINEERING NEEDS TO EVALUATE THE CONCERN AND VERIFY WITH THEIR DEALER NETWORK, ESPECIALLY IN THE DETROIT AREA. TIRES WORN AT 30% OF THE PROJECTED WARRANTY POSES A SAFETY ISSUE ESPECIALLY ON WET OR SLIPPERY ROADS WHEN VEHICLE HANDLING IS COMPROMISED. MY DEALER NOTES PREMATURE WEAR AS A COMMON ISSUE WITH THE CADILLAC XT5. I HAVE FILED A CLAIM WITH CADILLAC CUSTOMER CARE, HOWEVER WITH NO INVESTIGATION THEY DENY THIS POTENTIAL SAFETY ITEM AS A CONCERN.Read more
Incident date: Nov 13, 2018
JUST BOUGHT THIS VEHICLE. LOW BEAMS ARE SO DIM IT IS HARD TO WATCH FOR DEER. MAKING ME UNEASY TRYING TO DRIVE AT NIGHT.
Incident date: Nov 2, 2018
HEADLIGHTS ARE SO DIM, YOU CAN NOT SEE AT NIGHT AT ALL. ITS VERY DANGEROUS TO DRIVE AT NIGHT IN THIS CAR. THERE HAS TO BE A RESOLUTION TO THIS.
Incident date: Nov 2, 2018
HEADLIGHTS ARE SO DIM, YOU CAN NOT SEE AT NIGHT AT ALL. ITS VERY DANGEROUS TO DRIVE AT NIGHT IN THIS CAR. THERE HAS TO BE A RESOLUTION TO THIS.
Incident date: Apr 3, 2018
THE TOUCHSCREEN OF THE CUE SYSTEM DOESN'T WORK.
Incident date: Nov 13, 2018
EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.
Incident date: Nov 13, 2018
EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.
Incident date: Oct 8, 2018
FUEL TANK BEGINS LEAKING WHEN STARTING UP VEHICLE
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING 15 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN AT A SLOW SPEED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO GARCIA CADILLAC (6401 SAN MATEO BLVD NE, ALBUQUERQUE, NM 87109, (505) 837-5200), BUT NO FAILURES COULD BE FOUND. THE VEHICLE SHUT OFF AGAIN. THE CONTACT RESTARTED THE VEHICLE AND DROVE AT A VERY
... LOW SPEED BACK HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE CONTACT STATED THAT THE FAILURE MAY BE DUE TO A FAULTY RELAY SWITCH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.Read more
Incident date: Nov 12, 2018
DRIVING AND SITTING STILL DURING HEAVY RAINFALL, WATER STARTS LEAKING INTO VEHICLE ON RIGHT SIDE BELOW THE GLOVE COMPARTMENT. THE WATER WAS A CONSTANT FLOW. THIS COULD HAVE CAUSED AN ELECTRICAL SHORT, MADE DRIVING HAZADOUS.I'M NOT WHAT THE CAUSE OF THE LEAK IS.
Incident date: Nov 12, 2018
TAKATA RECALL- I CALLED MY LOCAL DEALERSHIP TO HAVE THIS REMEDIED AND WAS TOLD GM DOES NOT HAVE A FIX FOR THIS? I HAVE ALREADY HAD MY BMW 3 SERIES AND CHRYSLER 200 AIRBAGS FIXED SO WHY IS GM HAVING ISSUES WITH REPLACING THEM? THE ELECTRICAL SYSTEM ALSO HAS ENORMOUS AMOUNTS OF CORROSION AT ALL THE SYSTEM CONNECTIONS, I SAW THERE HAS BEEN A TECHNICAL BULLETIN POSTED FOR THIS, SO WHAT HAS GM DONE TO
... FIX THIS ISSUE ALSO? I JUST BOUGHT THE CADILLAC AND THE AIRBAG SERVICE LIGHT WAS ON AND I WAS TOLD IT WAS DUE TO THIS RECALL NOT GETTING DONE.Read more
Incident date: Nov 12, 2018
TAKATA RECALL- I CALLED MY LOCAL DEALERSHIP TO HAVE THIS REMEDIED AND WAS TOLD GM DOES NOT HAVE A FIX FOR THIS? I HAVE ALREADY HAD MY BMW 3 SERIES AND CHRYSLER 200 AIRBAGS FIXED SO WHY IS GM HAVING ISSUES WITH REPLACING THEM? THE ELECTRICAL SYSTEM ALSO HAS ENORMOUS AMOUNTS OF CORROSION AT ALL THE SYSTEM CONNECTIONS, I SAW THERE HAS BEEN A TECHNICAL BULLETIN POSTED FOR THIS, SO WHAT HAS GM DONE TO
... FIX THIS ISSUE ALSO? I JUST BOUGHT THE CADILLAC AND THE AIRBAG SERVICE LIGHT WAS ON AND I WAS TOLD IT WAS DUE TO THIS RECALL NOT GETTING DONE.Read more
Incident date: Oct 15, 2016
NHTSA CAMPAIGN #14V542000, RECALL ID #226957 - FUEL SYSTEM ISSUES, EFFECTIVE 03/12/2015. NOTIFIED BY CREDIT KARMA ON SUNDAY, 11/04/2018. I PURCHASED THIS VEHICLE IN 2011. WITHIN THE FIRST MONTH, THE VEHICLE WOULD NOT START AFTER FILLING THE GAS TANK THE NIGHT BEFORE. INITIALLY I THOUGHT PERHAPS IT WAS A BAD BATCH OF GASOLINE. I FILED A CLAIM AGAIN MY WARRANTY, REQUESTED INFORMATION FROM THOMA
... S PETROLEUM WHO CONFIRMED THERE WAS NO ISSUE WITH GASOLINE, WARRANTY COVERED REPAIR. THEN AGAIN IN 2016, I HAVE EXPERIENCED THE SAME ISSUE WITH FUELING SYSTEM. PLEASE SEE ATTACHED DIAGNOSTICS FROM AUTOZONE. I HAVE SINCE THEN PURCHASED ANOTHER VEHICLE AND 2007 CADILLAC STS PRESENTLY INOPERABLE. I WAS ADVISED OF RECALL FROM CREDITKARMARead more