Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 21,483 complaints for CADILLAC

CADILLAC SRX (2008) - ENGINE Nov 27, 2018
Incident date: Nov 27, 2018
WHEN DRIVING THE ACCELERATION IS SLOW TO PICK UP. THE ENGINE LIGHT CAME ON AND WHEN I TOOK IT TO GET CHECK THE CODE P0008 CAME UP. THAT'S WHEN YOU HAVE AN ISSUE WITH THE ENGINE MODULE DETECTING A PROBLEM WITH THE TIMING BETWEEN THE CRANKSHAFT AND BANK 1 CRANKSHAFT.
CADILLAC CTS (2006) - SERVICE BRAKES Nov 27, 2018
Incident date: Nov 27, 2018
WHEN TURNING SLOWLY INTO PARKING SPACES THE BREAKS GO OUT AND DO NOT WORK CAUSING THE CAR TO EITHER HIT OR RUN UP THE CURBING. THIS HAPPENS OFTEN ENOUGH THAT WE ARE BECOMING SCARED TO DRIVE CAR. WE HAVE TAKEN IT TO MULTIPLE DEALERS AND THEY SAY THEY CANNOT FIXT THE ISSUE.
Crash
CADILLAC SRX (2011) - EXTERIOR LIGHTING Nov 27, 2018
Incident date: Nov 27, 2018
BOTH HEADLIGHTS ARE DIM EVEN AFTER PUTTING NEW HEADLIGHT BULBS IN. ONE HEADLIGHT HAS ALSO ACCUMULATED MOISTURE FROM THE WEATHER WHICH HAS CAUSED A YELLOW TINT WHICH ALSO DIMS THE LIGHTING. I HAVE TO USE MY HIGH BEAMS TO SEE TURNS WHICH IS DANGEROUS FOR ME AND OTHER DRIVERS. THE FACT THAT I PUT NEW BULBS IN AND STILL CAN'T SEE WHEN I'M DRIVING IS A HUGE PROBLEM AND I FEAR AN ACCIDENT COULD HAPPEN B... Read more
CADILLAC SRX (2015) - ELECTRICAL SYSTEM Nov 26, 2018
Incident date: Nov 12, 2018
CUE INFOTAINMENT TOUCH SCREEN IS MALFUNTIONING CAUSING DISTRACTION FROM DRIVING SINCE ATTENTION TO ROAD IS INTERRUPTED TO MAKE ADJUSTMENTS VARIOUS SIGHT REQUIRED SYSTEMS IN VEHICLE. KNOWN PROBLEM FOR SEVERAL MODEL YEARS, YET NOT RECALLED FOR CORRECTION. REPAIR ESTIMATE IS $1,500.00. CAUSED HITTING OF CURB AND DESTROYING 2 TIRES (COST $600.00) WHEN SCREEN FIRST BECAME INOPERATIVE, WHILE VEHICLE WAS... Read more
CADILLAC ESCALADE (2006) - SERVICE BRAKES Nov 26, 2018
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2006 CADILLAC ESCALADE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE BRAKE PEDAL WAS PUMPED EXTENSIVELY TO COAST THE VEHICLE OFF THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE LINES WERE FRACTURED, WHICH CAUSED BRAKE FLUID TO LEAK. THE DEALER (JOSEPH CHEVROLET, 8733 COLERAIN AVE, CINCINNATI, OH 45251, (513)... Read more
CADILLAC SRX (2011) - EXTERIOR LIGHTING Nov 26, 2018
Incident date: Nov 24, 2018
HEADLIGHT ASSEMBLY HAS MOISTURE PROBLEM CAUSING HEADLIGHTS TO FAIL. DRIVING AT NIGHT WITH DIM OR FAILED HEADLIGHTS IS EXTREMELY DANGEROUS AND WILL CAUSE ACCIDENTS AND LIKELY DEATHS. CANNOT SEE ROADWAY, ONCOMING CARS OR PEDESTRIANS DEALERSHIP INDICATED THAT REPLACEMENT PARTS HAVE THE SAME PROBLEM.
CADILLAC SRX (2015) - EXTERIOR LIGHTING Nov 26, 2018
Incident date: Aug 1, 2018
AUG 2018 I NOTICED MY LOW BEAM LIGHTS WERE BARELY VISIBLE, LIKE I WAS DRIVING IN THE DARK WITH NO LIGHTS ON. I SWITCHED TO HIGH BEAMS AND COULD SEE VERY GOOD, BUT THEN SWITCHED BACK TO LOW BEAM AND IT WAS STILL THE SAME....VERY POOR LIGHTING. I HAD THE BULBS CHANGED OUT IN OCT 2018 FOR $200, BUT THIS DID NOT FIX THE PROBLEM. I HAD THE RELAY SWITCH REPLACED, BUT THIS DID NOT FIX THE PROBLEM. I HAVE... Read more
CADILLAC SRX (2013) - EXTERIOR LIGHTING Nov 26, 2018
Incident date: Jan 6, 2016
THE LOW LIGHTS ARE SO LOW THAT YOU CAN NOT SEE AT NIGHT. THE BRIGHTS ARE FINE. I REPLACED THE FILAMENTS AND PUT IN STRONGER BLUBS, BUT THE LOW LIGHTS ARE STILL NOT ADEQUATE FOR NIGHT DRIVING. THIS STARTED IN JUNE 2016.
CADILLAC DTS (2009) - FUEL/PROPULSION SYSTEM Nov 26, 2018
Incident date: Nov 22, 2018
HAVE BEEN SMELLING GAS AFTER FILL UPS FOR SEVERAL MONTHS. EACH TIME I FILL IT AND PARK IT IN MY GARAGE IT FILLS WITH GAS FUMES THAT COULD EXPLODE AND KILL SOMEONE UNAWARE. ODOR LEAVES AFTER DRIVING 30 MILES OR SO. GOT CHECK ENGINE LIGHT AND O'REILY AUTO PARTS CHECK AND SAID IT SHOWED FUEL ISSUES. TOOK CAR TO MY GM DEALER AND THEY SAY NEED A NEW GAS TANK, A NEW GAS CAP AND NEW EVAPORATIVE LINES BE... Read more
CADILLAC DTS (2009) - STEERING Nov 26, 2018
Incident date: Jul 14, 2018
MY 2009 CADILLAC DTS RECENTLY HAD A PROBLEM WITH THE STEERING, IT WAS STEERING HARD WHEN MAKING RIGHT OR LEFT TURNS AND EVENTUALLY BEGAN MAKING NOISES. I TOOK IT TO MY GM DEALER AND THEY CHECKED THE HOSES AND FLUID RECEPTACLE. ALL THEY FOUND WAS THE RECEPTACLE WAS LOW ON POWER STEERING FLUID AND I PICKED UP A BOTTLE AT AN AUTO PARTS STORE AND THEN MY STEERING WAS OK. SEVERAL WEEKS LATER MY STEE... Read more
CADILLAC ESCALADE (2008) - UNKNOWN OR OTHER Nov 25, 2018
Incident date: Jan 23, 2018
THE DASHBOARD HAS CRACKED AND RESEARCHING THE PROBLEM, I FOUND THAT THIS IS A COMMON PROBLEM WITH GM VEHICLES MY YEAR MODEL AND AFTER. THE VEHICLE IS GARAGE KEPT AND IS NOT EXPOSED TO DIRECT SUNLIGHT OR EXTREME COLD TEMPERATURES.
CADILLAC SRX (2010) - ELECTRONIC STABILITY CONTROL (ESC) Nov 24, 2018
Incident date: Mar 1, 2018
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
CADILLAC SRX (2010) - ELECTRICAL SYSTEM Nov 24, 2018
Incident date: Mar 1, 2018
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
CADILLAC SRX (2010) - EXTERIOR LIGHTING Nov 24, 2018
Incident date: Mar 1, 2018
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
CADILLAC SRX (2015) - SUSPENSION Nov 23, 2018
Incident date: Nov 19, 2018
TAKATA RECALL REAR TOE LINK ADJUSTER. I WAS TRAVELING IN THE VEHICLE WITH MY DAUGHTER ON THE FEEDER OF BELTWAY8 SOUTH COMING DOWN OFF A BRIDGE. THE VEHICLE BEGIN TO MOVE ACROSS THE ROAD IN A JERKING MATTER. I DID NOT HAVE CONTROL OF THE CAR. I TOOK MY FOOT OFF THE GAS TO HELP REDUCE SPEED OF THE CAR. ONE THE CAR STOP MOVING. I PULLED OVER TO A COMPANY DRIVEWAY AND CALLED ONSTAR TO COME TOW THE VE... Read more
CADILLAC SRX (2013) - EXTERIOR LIGHTING Nov 23, 2018
Incident date: Oct 30, 2018
THE LOW HEADLIGHT BEAMS ARE SO DIM YOU CAN NOT SEE TO DRIVE AT NIGHT. IT HAS BECOME VERY FRIGHTENING TO DRIVE AT NIGHT. VEHICLE WAS BROUGHT TO DEALER WHO STATED HE HAS SEEN THIS ISSUE BUT NOTHING HE CAN DO . CADILLAC WAS CONTACTED AS WELL. THEY STATED THERE WAS NOTHING THEY COULD DO EITHER.
CADILLAC SRX (2015) - EXTERIOR LIGHTING Nov 21, 2018
Incident date: Nov 21, 2017
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM ON THE VEHICLE, WHICH MADE IT NEARLY IMPOSSIBLE TO SEE THE ROAD WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER (DWAIN TAYLOR CHEVROLET BUICK GMC, 1307 S 12TH ST, MURRAY, KY 42071) AND THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT ... Read more
CADILLAC SRX (2014) - ELECTRICAL SYSTEM Nov 21, 2018
Incident date: Nov 19, 2018
DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY COULD REPLACE IT OR $1700 AND NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. MY CAR IS ONLY FOUR YEARS O... Read more
CADILLAC SRX (2014) - EXTERIOR LIGHTING Nov 21, 2018
Incident date: Nov 19, 2018
DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY COULD REPLACE IT OR $1700 AND NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. MY CAR IS ONLY FOUR YEARS O... Read more
CADILLAC SRX (2011) - EXTERIOR LIGHTING Nov 20, 2018
Incident date: Nov 6, 2018
TAKATA RECALL- MY DRIVERS SIDE HEADLIGHT WENT OUT. I WENT TO HAVE IT FIXED AND THE MECHANIC REPLACED THE BAULLIST. AFTER APPROXIMATELY 10 DAYS THE LIGHT WENT OUT AGAIN. UPON RETURNING TO THE MECHANIC AND SOME INVESTIGATION I FOUND THAT THIS IS AN UNRESOLVED PROBLEM WITH THIS MAKE AND MODEL OF CADILLACS. THE MANUFACTURER IS AUTOMATICALLY WANTING THE CONSUMER TO REPLACE THE ENTIRE HEADLIGH... Read more
CADILLAC CTS (2004) - SERVICE BRAKES Nov 20, 2018
Incident date: Nov 19, 2018
MY HUSBAND WAS DRIVING HOME AND THE BRAKES WENT OUT AND HE HAD TO PUMP THEM TO BE ABLE TO STOP. UPON REASEARCHING THE CAMPAIGN NUMBER CAME UP. HIS BRAKE LIGHT CAME AND AND UPON INSPECTING THE BRAKE LINES AND CHECKING THE FLUID IT WAS LOW AND THE LINES APPEAR TO BE CORRODED. CADILLAC STATED THERE IS NOT ACTIVE RECALL.
CADILLAC SRX (2010) - VISIBILITY/WIPER Nov 19, 2018
Incident date: Jun 5, 2018
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
CADILLAC SRX (2010) - EXTERIOR LIGHTING Nov 19, 2018
Incident date: Jun 5, 2018
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
CADILLAC SRX (2015) - EXTERIOR LIGHTING Nov 19, 2018
Incident date: Oct 25, 2018
WE PURCHASED THIS CAR IN OCTOBER 2018. A FEW DAYS LATER WE WERE DRIVING HOME AT NIGHT. I TURNED ON THE LOW BEAM HEADLIGHTS AND TOLD MY WIFE I COULD BARELY SEE ANY LIGHT. A FEW MOMENTS LATER I ALMOST DROVE INTO A DITCH. WE CALLED THE DEALER THE NEXT DAY. DESPITE HAVING A REMAINING BUMPER TO BUMPER WARRANTY, WE WERE REQUIRED TO PAY $208.81 FOR REPLACEMENT BULBS, WHICH THEY SAID WERE NOT COVERED UNDE... Read more
CADILLAC SRX (2015) - EXTERIOR LIGHTING Nov 19, 2018
Incident date: Nov 19, 2018
VEHICLE'S LOW BEAMS ARE EXTREMELY DIM MAKING OPERATION DIFFICULT. ILLUMINATION AT THE 115 FT DISTANCE IS QUESTIONABLE. VEHICLE IS A HAZARD TO OPERATE FOR SELF & OTHERS AFTER DUSK AND BEFORE DAWN.
CADILLAC SRX (2015) - ELECTRICAL SYSTEM Nov 19, 2018
Incident date: Nov 16, 2018
AT 32,650 MILES, WHILE PARKED IN MY DRIVEWAY, THE CAR BEGAN TO FLASH THE HEADLIGHTS AND HONK THE HORN FOUR TIMES IN SUCCESSION, THEN IT WOULD STOP. I SAW THIS HAPPEN FOUR DIFFERENT TIMES IN TWO DAYS WHILE IT WAS PARKED. AT THIS TIME, THERE WAS ALSO A CONSTANT TICKING SOUND IN THE REAR OF THE CAR AND THE LIFT GATE WOULD NOT OPEN. I TOOK IT TO MY LOCAL CADILLAC SERVICE TODAY, NOVEMBER 19, 2018. THE... Read more
CADILLAC CTS (2008) - FUEL/PROPULSION SYSTEM Nov 18, 2018
Incident date: Nov 15, 2018
I TOOK MY CAR TO HAVE IT SERVICE AND THE TECHNICIAN SAID THE GAS TANK IS LEAKING FROM THE TOP. MY CAR IS A AWD AND THIS WILL BE A COSTLY REPAIR. WHY IS THERE NOT A RECALL ON A DANGEROUS COMMON PROBLEM? THANKS
CADILLAC SRX (2012) - EXTERIOR LIGHTING Nov 18, 2018
Incident date: Nov 15, 2015
DRIVING AT NIGHT IS VERY DIFFICULT WITHOUT TURNING ON BRIGHT LIGHTS. I HAVE NOTICED THIS PROBLEM FOR YEARS BUT SEEMS TO BE GETTING WORSE. THE LEFT HEADLIGHT MAY BE DIMMER THAN THE RIGHT.
CADILLAC ESCALADE (2015) - POWER TRAIN Nov 18, 2018
Incident date: Oct 10, 2018
VEHICLE VIBRATES EXCESSIVELY WHEN DRIVING. AT FIRST I THOUGHT IT WAS DUE TO ROAD CONDITIONS BUT THEN REALIZED THE VIBRATION RESIGNATES FROM MY VEHICLE DRIVETRAIN. TOOK IT TO DEALERSHIP AND THEY INFORMED ME IT'S MY TORQUE CONVERTER. APPARENTLY THERE ARE MANY COMPLAINTS WITH THIS ISSUE WITH 6 SPEED TRANSMISSION OPERATED VEHICLES FROM GM. STILL WAITING ON RECAL FROM GM TO BE PUBLISHED.
CADILLAC ESCALADE (2015) - ELECTRICAL SYSTEM Nov 18, 2018
Incident date: Sep 24, 2018
I RECEIVED A RECALL LETTER OCTOBER 2018 STATING THE VEHICLE MAY EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING. I HAD WORK DONE ON SEPTEMBER 24, 2018 AT CASTLE BUICK FOR THAT PROBLEM. I SHOULD BE REIMBURSED FOR THE COST OF REPAIR THAT WAS COVERED BY MY OWN EXTENDED WARRANTY. IT COST ME $1,037.18 PLUS $170.00 DEDUCTIBLE, WHICH TOTALS $1,207.18. I THEN RECEIVED A LETTER DATED NOVEMBER 1... Read more
CADILLAC SRX (2011) - EXTERIOR LIGHTING Nov 17, 2018
Incident date: Nov 16, 2018
THE HEADLIGHTS QUIT WORKING WHEN I WAS DRIVING DURING THE EVENING RUSH HOUR. LIGHTS WORKED WHEN I TURNED THE ENGINE OFF THROUGH THE LIGHTING SAFETY DELAY SO I KNOW THE HEADLIGHTS ARE OKAY. THERE IS SO MUCH MOISTURE INSIDE THE HEADLIGHT LENS THAT I'M SURE THIS IS A MOISTURE PROBLEM. THIS CAR IS A PIECE OF JUNK AND GM SHOULD BE ASHAMED FOR NOT PROVIDING OWNERS RELIEF ESPECIALLY WHEN THESE CARS C... Read more
CADILLAC SRX (2011) - UNKNOWN OR OTHER Nov 17, 2018
Incident date: Nov 16, 2018
RAIN WATER DRAINS IN CAR AFTER EVERY RAIN AND WATER DRAINS INTO THE CAR AFTER GOING THROUGH A CAR WASH. I WENT TO DEALER ABOUT THIS PROBLEM WHILE CAR WAS UNDER WARRANTY. THEY SAID THERE WAS A RECALL FOR THIS PROBLEM AND WHEN I PICKED UP THE CAR THEY SAID THEY FIXED IT. SOON AFTER THAT THE PROBLEM WAS BACK AND HAS ONLY GOTTEN WORSE. MY CAR SMELLS MOLDY, THE BACKUP CAMERA HAS QUIT WORKING, THE B... Read more
CADILLAC SRX (2015) - EXTERIOR LIGHTING Nov 17, 2018
Incident date: Nov 17, 2018
MY 2015 CADILLAC SRX LIGHTING IS TOO DIM TO DRIVE AT NIGHT. I HAVE TO RELY ON OTHER DRIVERS LIGHTS TO HAVE A GOOD VIEW OF THE ROAD. IF THERE ARE NO OTHER DRIVERS NEAR ME, I NEED TO USE MY BRIGHT LIGHTS AS A SAFETY PRECAUTION. I HAVE REPLACED THE LIGHT BULBS BUT THAT DID NOT FIX THE ISSUE. IN READING VARIOUS ONLINE FORUMS, THERE ARE A LOT OF OTHER OWNERS WITH THE SAME ISSUE. I CONTACTED THE DEALERS... Read more
CADILLAC SRX (2012) - EXTERIOR LIGHTING Nov 17, 2018
Incident date: Nov 17, 2018
DIM HEAD LIGHTS ... UNSAFE DRIVING CONDITIONS AT NIGHT HAVE TO USE BRIGHT LIGHTS OFTEN WHICH IS BAD FOR OTHER DRIVERS
CADILLAC SRX (2013) - EXTERIOR LIGHTING Nov 16, 2018
Incident date: Nov 3, 2014
MY LOW BEAM HEADLIGHTS HAVE BECOME VERY VERY DIM. HAVE HAD TO REPLACE THE BULBS TWICE. I HAVE TO DRIVE WITH HIGH BEAMS IN ORDER TO SEE SAFELY AT NIGHT. THIS IS A KNOWN DEFECT IN THESE CARS, BUT CADILLAC HAS NOT ISSUED A RECALL.
CADILLAC ATS (2014) - WHEELS Nov 16, 2018
Incident date: Nov 16, 2018
CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM. IN SEVERAL CASES THE CAR DID NOT INDICATE ON THE DISPLAY PANEL THIS PROBLEM EXISTED. THE BENEFIT OF THESE TIRES IS TO ALLOW YOU TO RIDE ON THEM FOR APPROXIMATELY 40-45 MILES. TH... Read more
CADILLAC SRX (2011) - EXTERIOR LIGHTING Nov 15, 2018
Incident date: Oct 1, 2018
MY HEADLIGHTS HAVE DEVELOPED A FILM MAKING IT DIFFICULT TO SEE AT NIGHT
CADILLAC XT5 (2017) - WHEELS Nov 15, 2018
Incident date: Jul 6, 2018
EXCESSIVE TIRE WEAR. STARTING AT 17,500 MILES ALL FOUR TIRES WERE WORN TO 4/32". NOW AT 20,000 MILES TIRES ARE WORN TO 3/32 AND 4/32. TIRES ARE WORN EVENLY AND HAVE BEEN ROTATED AT DEALER WITH SERVICE RECORDS TO SUPPORT. DEALER TOLD ME THAT THE XT5 TIRES ARE ONLY LASTING 25,000 MILES MAX. I WAS THE THIRD COMPLAINT OF THE DAY AT 1:00 THE LAST TIME I SPOKE TO THE DEALER. TIRE MANUFACTURER WARRANTIES... Read more
CADILLAC SRX (2015) - EXTERIOR LIGHTING Nov 15, 2018
Incident date: Nov 13, 2018
JUST BOUGHT THIS VEHICLE. LOW BEAMS ARE SO DIM IT IS HARD TO WATCH FOR DEER. MAKING ME UNEASY TRYING TO DRIVE AT NIGHT.
CADILLAC SRX (2013) - VISIBILITY/WIPER Nov 14, 2018
Incident date: Nov 2, 2018
HEADLIGHTS ARE SO DIM, YOU CAN NOT SEE AT NIGHT AT ALL. ITS VERY DANGEROUS TO DRIVE AT NIGHT IN THIS CAR. THERE HAS TO BE A RESOLUTION TO THIS.
CADILLAC SRX (2013) - EXTERIOR LIGHTING Nov 14, 2018
Incident date: Nov 2, 2018
HEADLIGHTS ARE SO DIM, YOU CAN NOT SEE AT NIGHT AT ALL. ITS VERY DANGEROUS TO DRIVE AT NIGHT IN THIS CAR. THERE HAS TO BE A RESOLUTION TO THIS.
CADILLAC CTS (2014) - ELECTRICAL SYSTEM Nov 14, 2018
Incident date: Apr 3, 2018
THE TOUCHSCREEN OF THE CUE SYSTEM DOESN'T WORK.
CADILLAC ESCALADE ESV (2015) - ENGINE Nov 14, 2018
Incident date: Nov 13, 2018
EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.
CADILLAC ESCALADE ESV (2015) - UNKNOWN OR OTHER Nov 14, 2018
Incident date: Nov 13, 2018
EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.
CADILLAC ESCALADE (2000) - FUEL/PROPULSION SYSTEM Nov 13, 2018
Incident date: Oct 8, 2018
FUEL TANK BEGINS LEAKING WHEN STARTING UP VEHICLE
CADILLAC CTS (2010) - ENGINE Nov 13, 2018
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING 15 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN AT A SLOW SPEED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO GARCIA CADILLAC (6401 SAN MATEO BLVD NE, ALBUQUERQUE, NM 87109, (505) 837-5200), BUT NO FAILURES COULD BE FOUND. THE VEHICLE SHUT OFF AGAIN. THE CONTACT RESTARTED THE VEHICLE AND DROVE AT A VERY... Read more
CADILLAC SRX (2015) - STRUCTURE:BODY Nov 13, 2018
Incident date: Nov 12, 2018
DRIVING AND SITTING STILL DURING HEAVY RAINFALL, WATER STARTS LEAKING INTO VEHICLE ON RIGHT SIDE BELOW THE GLOVE COMPARTMENT. THE WATER WAS A CONSTANT FLOW. THIS COULD HAVE CAUSED AN ELECTRICAL SHORT, MADE DRIVING HAZADOUS.I'M NOT WHAT THE CAUSE OF THE LEAK IS.
CADILLAC ESCALADE (2007) - AIR BAGS Nov 12, 2018
Incident date: Nov 12, 2018
TAKATA RECALL- I CALLED MY LOCAL DEALERSHIP TO HAVE THIS REMEDIED AND WAS TOLD GM DOES NOT HAVE A FIX FOR THIS? I HAVE ALREADY HAD MY BMW 3 SERIES AND CHRYSLER 200 AIRBAGS FIXED SO WHY IS GM HAVING ISSUES WITH REPLACING THEM? THE ELECTRICAL SYSTEM ALSO HAS ENORMOUS AMOUNTS OF CORROSION AT ALL THE SYSTEM CONNECTIONS, I SAW THERE HAS BEEN A TECHNICAL BULLETIN POSTED FOR THIS, SO WHAT HAS GM DONE TO ... Read more
CADILLAC ESCALADE (2007) - ELECTRICAL SYSTEM Nov 12, 2018
Incident date: Nov 12, 2018
TAKATA RECALL- I CALLED MY LOCAL DEALERSHIP TO HAVE THIS REMEDIED AND WAS TOLD GM DOES NOT HAVE A FIX FOR THIS? I HAVE ALREADY HAD MY BMW 3 SERIES AND CHRYSLER 200 AIRBAGS FIXED SO WHY IS GM HAVING ISSUES WITH REPLACING THEM? THE ELECTRICAL SYSTEM ALSO HAS ENORMOUS AMOUNTS OF CORROSION AT ALL THE SYSTEM CONNECTIONS, I SAW THERE HAS BEEN A TECHNICAL BULLETIN POSTED FOR THIS, SO WHAT HAS GM DONE TO ... Read more
CADILLAC STS (2007) - FUEL/PROPULSION SYSTEM Nov 12, 2018
Incident date: Oct 15, 2016
NHTSA CAMPAIGN #14V542000, RECALL ID #226957 - FUEL SYSTEM ISSUES, EFFECTIVE 03/12/2015. NOTIFIED BY CREDIT KARMA ON SUNDAY, 11/04/2018. I PURCHASED THIS VEHICLE IN 2011. WITHIN THE FIRST MONTH, THE VEHICLE WOULD NOT START AFTER FILLING THE GAS TANK THE NIGHT BEFORE. INITIALLY I THOUGHT PERHAPS IT WAS A BAD BATCH OF GASOLINE. I FILED A CLAIM AGAIN MY WARRANTY, REQUESTED INFORMATION FROM THOMA... Read more
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