Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Jul 22, 2018
I NOTICED THAT THE HEADLIGHTS ON MY 2015 CADILLAC SRX BECAME EXTREMELY DIM AROUND JULY OF 2018. IT IS VERY HARD TO SEE WELL WHEN DRIVING AT NIGHT, AND IT IS A HAZARD!! I MENTIONED THE PROBLEM WITH THE LIGHTS BEING DIM WHEN I WENT IN FOR AN OIL CHANGE AT THE DEALERSHIP, BUT I WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. AT THE NEXT OIL CHANGE, I AGAIN COMPLAINED ABOUT THE DIM LI... Read more
Incident date: Dec 12, 2018
I HAD AN ACCIDENT DUE TO THE LOW BEAM LIGHTS ON MY 2012 CADILLAC SRX. IT WAS STILL DARK AT 5:30AM WHEN I FAILED TO SEE THE OUTER ROAD TURNED WHICH CAUSED ME TO COLLIDE WITH A CURB AND BECOME AIRBORNE. THIS ACCIDENT CAUSED 3 BLOWN OUT TIRES AND 2 RUINED RIMS. THIS COST ME $1700 AND IT WAS ALL CAUSED BY THE EXTREMELY DIM LOW BEAM HEADLIGHTS.
Crash
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPER... Read more
Incident date: Dec 4, 2018
WHILE I WAS DRIVING REAR DROPPED TO GROUND I ALMOST HAD ACCIDENT ON BUSY HWY STOPED THE CAR ON CURB SIDE TO LOOK REAR WAS ALMOST ON GROUND WAIT FOR 10 MINUTES START THE CAR IT WENT UP BUT NOW IT HAPPENS ALL THE TIME AND DEALER DOESN'T KNOW THE CAUSE I SOW MORE THAN 100 COMPLAINE ON THE SAME MODEL AND YEAR CAR I AM HOPING TO NHTSA WILL DO SOMETHING TO MAKE GM FIXED THE PROBLEM. IT HAPPENED ... Read more
Incident date: Feb 9, 2018
THIS COMPLAINT IS A CONTINUATION OF COMPLAINT BIN23-53927 AND DESCRIBES THE FINDINGS OF THE TRANSMISSION DISASSEMBLY. DISASSEMBLY WAS DELAYED DUE TO MEDICAL TREATMENT UNRELATED TO THIS INCIDENT. TRANSMISSION FAILED SUDDENLY IN HIGH VOLUME "RUSH" HOUR TRAFFIC. TORQUE WAS LOST JUST BEFORE AN EXIT ALLOWING THE VEHICLE TO EXIT WITHOUT POWER HOWEVER THE VEHICLE STOPPED IN MIDDLE LANE OF A SERVICE ROAD.... Read more
Incident date: Feb 9, 2018
THIS COMPLAINT IS A CONTINUATION OF COMPLAINT BIN23-53927 AND DESCRIBES THE FINDINGS OF THE TRANSMISSION DISASSEMBLY. DISASSEMBLY WAS DELAYED DUE TO MEDICAL TREATMENT UNRELATED TO THIS INCIDENT. TRANSMISSION FAILED SUDDENLY IN HIGH VOLUME "RUSH" HOUR TRAFFIC. TORQUE WAS LOST JUST BEFORE AN EXIT ALLOWING THE VEHICLE TO EXIT WITHOUT POWER HOWEVER THE VEHICLE STOPPED IN MIDDLE LANE OF A SERVICE ROAD.... Read more
Incident date: Mar 8, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED... Read more
Incident date: Aug 1, 2015
THE CARS LOW BEAM HEADLIGHTS ARE SO DIM YOU CAN NOT SEE AT NIGHT. I HAVE REPLACED BULBS WITH THE BRIGHTEST ON THE MARKET WITH NO CHANGE IN INTENSITY. IF THE CAR IS DRIVEN AT NIGHT IT MUST BE DRIVEN WITH THE HIGH BEAMS ON AT ALL TIMES (WHICH IS ANOTHER SAFETY ISSUE IN ITSELF). THERE APPEARS TO BE NO FIX FOR THIS ISSUE OUTSIDE A TOTAL REDESIGN OF THE LIGHTING SYSTEM. THIS IS A SAFETY ISSUE!
Incident date: Mar 27, 2019
TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A... Read more
Incident date: Nov 1, 2018
THE HATCH BACK DOOR WILL OPEN WHEN YOU EXIT OR ENTER THE VECHILE ON ITS ON, SITTING STILL
Incident date: Dec 19, 2018
I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.
Crash
Incident date: Dec 19, 2018
I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.
Crash
Incident date: Dec 21, 2018
HEADLIGHTS ARE VERY DIM. DEALER JUST REPLACED HEADLAMP ASSEMBLIES COSTING ME APPROXIMATELY $1,800. NO IMPROVEMENT. THE LIGHTS ARE SO DIM, MY TEENAGE DAUGHTER CANNOT DRIVE ON REMOTE HIGHWAYS DUE TO THE HEADLIGHTS NOT PROVIDING A SAFE LEVEL OF ILLUMINATION. GM NEEDS TO FIX THIS PROBLEM. IT IS UBIQUITOUS AMONG SRX OWNERS. VERY UNSAFE.
Incident date: Dec 19, 2018
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE ATTEMPTING TO SWITCH GEARS, THE VEHICLE JOLTED AND TOOK EXTRA TIME TO SHIFT INTO GEAR. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,191.
Incident date: Dec 28, 2018
UNSAFE TO DRIVE AT NIGHT - THE LOW BEAMS ON THIS CAR AS SO DIM THAT YOU CANNOT DRIVE IT SAFELY AT NIGHT. CADILLAC REFUSES TO ACCEPT THERE IS AN ISSUE. MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN LAUNCHED AND THIS SAME COMPLAINT IS ALL OVER THE INTERNET.I CAN'T UNDERSTAND WHY NHSTA HASN'T LOOKED INTO THIS PROBLEM SINCE IT PRESENTS DANGEROUS SITUATION AND AFFECTS MULTIPLE CADILLAC MODELS FRO 2010 TO 20... Read more
CADILLAC
ESCALADE ESV
(2007) - ELECTRONIC STABILITY CONTROL (ESC)
Apr 1, 2019
Incident date: Dec 27, 2018
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
3 injured
1 deaths
CADILLAC
ESCALADE ESV
(2007) - ELECTRICAL SYSTEM
Apr 1, 2019
Incident date: Dec 27, 2018
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
3 injured
1 deaths
CADILLAC
ESCALADE ESV
(2007) - ENGINE
Apr 1, 2019
Incident date: Dec 27, 2018
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
3 injured
1 deaths
Incident date: Oct 10, 2018
THE HEADLIGHT EXTREMELY DIM WHEN DRIVING AT NIGHT MADE THE CAR SO DANGEROUS WHEN DRIVING AFTER DARK.
Incident date: Jan 25, 2019
THE DRIVERS SIDE HEADLIGHT SHUTS OFF AND ON OR FLICKERS - MOST NOTICEABLE DURING NIGHT TIME DRIVING. OUR DEALER, ED SHULTS CHEVROLET, ADVISED US THAT THIS PARTICULAR MODEL OF THE CADILLAC CTS WAS NOT UNDER RECALL. WE WANTED AN EXPLANATION AS TO WHY WHEN ALL OF THE TESTIMONIALS FROM OTHER 2006 CADILLAC OWNERS REPORTED THE SAME PROBLEM. THEY DEALER STATED IT HAD TO DO WITH WHERE THE CAR WAS MANUFA... Read more
Incident date: Jan 25, 2019
THE DRIVERS SIDE HEADLIGHT SHUTS OFF AND ON OR FLICKERS - MOST NOTICEABLE DURING NIGHT TIME DRIVING. OUR DEALER, ED SHULTS CHEVROLET, ADVISED US THAT THIS PARTICULAR MODEL OF THE CADILLAC CTS WAS NOT UNDER RECALL. WE WANTED AN EXPLANATION AS TO WHY WHEN ALL OF THE TESTIMONIALS FROM OTHER 2006 CADILLAC OWNERS REPORTED THE SAME PROBLEM. THEY DEALER STATED IT HAD TO DO WITH WHERE THE CAR WAS MANUFA... Read more
Incident date: Jan 31, 2018
HEADLIGHTS ARE VERY DIM. REPLACED NUMEROUS TIMES WITH HIGHER LUMEN BULBS BUT REMAINS DIM. DEALER HAS NO IDEA.
Incident date: Mar 25, 2019
TAKATA RECALL SERVICE AIR BAG LIGHT. I DAD CHANGED FRONT 2 SENSORS AND STILL HAS SERVICE AIR BAG LIGHT ON.
Incident date: Mar 29, 2019
DIMS ARE SO DIM YOU CAN'T SEE. NEED TO DRIVE ON HIGH BEAMS AT ALL TIMES!
Incident date: Mar 28, 2019
MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PR... Read more
Incident date: Mar 28, 2019
MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PR... Read more
Incident date: Mar 28, 2019
MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PR... Read more
Incident date: Jan 6, 2018
TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDEVIEW MIRRORS WERE TOO SMALL AND OBSTRUCTED HIS VIEW WHILE DRIVING. THE VEHICLE WAS TAKEN TO CROWN CADILLAC (584 US-22, WATCHUNG, NJ 07069, (908) 922-4457) WHO STATED THAT LARGER MIRRORS COULD BE PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. ... Read more
Incident date: Mar 25, 2019
TAKATA RECALL THE HIGH AND LOW BEAM HEADLIGHTS ARE SO DIM AT NIGHT DRIVING. IT'S VERY DANGEROUS BECAUSE YOU CAN HARDLY TO HALF CAR LENGTH IN FROM OF YOU
Incident date: Jan 12, 2019
I SEE THIS AFFECTS MANY YEARS AND MODELS. ITS THE SECURITY SYSTEM THINKING THE CAR IS BEING TAMPERED WITH AFTER A NEW BATTERY IS INSTALLED. THIS CAR WONT START AS MANY OTHERS. IT GETS JUICE TO THE FUEL PUMP LIGHTS AND DASH. JUMPED THE FUSE TO THE STARTER AND CAE TURNS OVER BUT WONT START. OT WILL LOCK YOU OUT. NO DEALERS OR MECHANICS KNOW WHAT THIS PROBLEM IS. SO WE HAVE NO CHOICE BUT TO JUNK THE ... Read more
Incident date: Mar 26, 2019
ON 3/17/2019 I RECEIVED NOTIFICATION STATING A RECALL FOR LOSS OF POWER STEERING. I CONTACTED THE DEALERSHIP, AND THEY CONCLUDED THAT THERE WAS NO REMEDY AVAILABLE. I CONTACTED GM AND WAS TOLD THERE WAS NO REMEDY AVAILABLE AT THIS TIME, AND THAT THIS WAS NOT A SAFETY ISSUE. I AM CONCERNED THOUGH AS THE DOCUMENTATION I HAVE PROVIDED STATES THE FOLLOWING: "A LOSS OF POWER STEERING WHILE DRIVING SLOW... Read more
Incident date: Mar 26, 2019
"TAKATA RECALL" MY 2004 CADILLAC DEVILLE VIN# [XXX]. I WAS GETTING INTO MY STATIONARY VEHICLE AT AROUND 11:30PM. I WAS LOCATED IN LYNNFIELD, MA WHEN THE EVENT OCCURRED. THE SECOND I TURNED THE ENGINE OVER AND HIT THE BRAKE THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT ANY OUTSIDE CATALYSTS BEING A FACTOR. I WAS ABRUPTLY HIT BY THE DRIVER SIDE AIR BAG RIGHT IN MY NOSE AND MOUTH CAUSING MY NECK TO SN... Read more
1 injured
Incident date: Aug 28, 2017
FRONT EXTERIOR LIGHTS ARE TOO DIM TO DRIVE AT NIGHT.
Incident date: Aug 28, 2017
FRONT EXTERIOR LIGHTS ARE TOO DIM TO DRIVE AT NIGHT.
Incident date: Feb 3, 2019
THE DISPLAY ON THE RADIO KEEPS FLICKERING AND YOU CAN SWITCH BETWEEN THE APPLICATIONS... FROM RADIO TO NAVIGATION.
Incident date: Mar 22, 2019
TIMING CHAIN!!!! ONLY HAD THIS TRUCK UNDER 2 YEARS 2010 CADILLAC SRX I GO TO THE MECHANIC SHOP HE TELLS ME IT'S A CRANK SHAFT SENSOR HE FIXES IT ENGINE LIGHT STILL ON HE DOES SOME MORE CHECKING THEN BOOM!!! IT'S THE TIMING CHAIN WHEN BIG THINGS LIKE THIS GO WRONG IT SHOULD DEFINITELY NOT BE OUT OF THE PURCHASERS POCKET IT SHOULD BE OUT OF THE MANUFACTURERS POCKET THIS IS RIDICULOUS ESPECIALLY WHEN... Read more
Incident date: Mar 5, 2019
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO WORLEY AUTO SALES (5042 PRINCETON GLENDALE RD, LIBERTY TOWNSHIP, OH 45011, (513) 737-8677), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
Incident date: Mar 1, 2018
LOW BEAM DOES NOT PRODUCE ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT. HIGH BEAMS ARE FINE. HAVE REPLACED BULB BUT DOES NOT WORK. VERY DANGEROUS DRIVING AT NIGHT
Incident date: Jan 1, 2014
LOW BEAMS ARE TOO DIM TO DRIVE SAFELY AT NIGHT.
Incident date: Sep 11, 2018
LOST ALL POWER STEERING WHILE DRIVING WITHOUT ANY WARNING FROM THE ERROR CODE SYSTEM. COULD HAVE BEEN A FATALITY OR CAUSED ONE.I WAS DRIVING ON A TWO LANE ROAD AT APPROXIMATELY 35 MPH. THIS VEHICLE HAS ELECTRONIC POWER STEERING. I HAVE THE REPAIR INVOICE AND THAT UNIT WAS CORRODED.
Incident date: Feb 25, 2017
LOW-BEAM HEADLIGHTS ON 2010 SRX CADILLAC EXTREMELY DIM, VISIBILITY VERY POOR DRIVING AT NIGHT. HIGH BEAM MUST BE USED TO DRIVE AT NIGHT. REPLACED HEADLAMP BULBS, HEADLAMP SHIELDS AND CLEANED PROFESSIONALLY, STILL NO IMPROVEMENT. NOTICED CONDENSATION IN HEAD LIGHTS NEVER GOES AWAY. NEIGHBOR HAS SAME 2012 MODEL REPORTED SAME PROBLEM AND HAD TO REPLACE ENTIRE HEADLIGHT SYSTEMS FOR $1800.
Incident date: Feb 27, 2018
HEADLIGHTS ON LOW BEAM ARE UNSAFE. I TRY NOT TO DRIVE AT NIGHT BECAUSE IT IS VERY HARD TO SEE UNLESS YOU HAVE HEADLIGHTS ON HIGH BEAM!
Incident date: Nov 20, 2018
I WAS IN THE PARKING LOT OF A PUBLIC GYM AT APPROXIMATELY 6:00AM, TUESDAY, NOVEMBER 20TH, 2018. I STARTED MY CAR AND TURNED ON MY SEAT WARMER AS I WAS LEAVING THE GYM. WITHIN 30-45 SECONDS, I FELT A HOT SPOT BURNING MY LOWER BACK AREA. I IMMEDIATELY TURNED OFF THE SEAT WARMER, AND I STARTED TO SMELL BURNT RUBBER. THE BURNED AREA OF ABOUT THE SIZE OF A DIME WAS BURNED INTO THE LOWER PORTION OF THE... Read more
Incident date: Nov 20, 2018
I WAS IN THE PARKING LOT OF A PUBLIC GYM AT APPROXIMATELY 6:00AM, TUESDAY, NOVEMBER 20TH, 2018. I STARTED MY CAR AND TURNED ON MY SEAT WARMER AS I WAS LEAVING THE GYM. WITHIN 30-45 SECONDS, I FELT A HOT SPOT BURNING MY LOWER BACK AREA. I IMMEDIATELY TURNED OFF THE SEAT WARMER, AND I STARTED TO SMELL BURNT RUBBER. THE BURNED AREA OF ABOUT THE SIZE OF A DIME WAS BURNED INTO THE LOWER PORTION OF THE... Read more
Incident date: Mar 2, 2017
HEAD LIGHTS ARE EXTREMELY DIM MAKING THE VEHICLE DANGEROUS WHILE DRIVING AT NIGHT. CURRENTLY, WE CANNOT USE THE VEHICLE FOR LONG TRIPS AT NIGHT. THE LIGHTS WERE FINE WHEN THE VEHICLE WAS PURCHASE NEW. THE LIGHTS GOT WORSE AS THE YEARS WENT BY.
Incident date: Mar 20, 2019
HEADLIGHTS WILL TURN OFF SPORADICALLY WHILE DRIVING. IF MANUALLY TURNING LIGHTS OFF THEN BACK ON, HEADLIGHT WILL WORK AGAIN.
Incident date: Feb 20, 2019
HEADLIGHTS DO NOT PROJECT BRIGHT ENOUGH FOR NIGHT DRIVING. THEY COME ON BUT DO NOT FUNCTION WELL ENOUGH WITHOUT TURNING ON THE BRIGHT LIGHTS.
Incident date: Feb 20, 2019
HEADLIGHTS DO NOT PROJECT BRIGHT ENOUGH FOR NIGHT DRIVING. THEY COME ON BUT DO NOT FUNCTION WELL ENOUGH WITHOUT TURNING ON THE BRIGHT LIGHTS.
Incident date: Feb 27, 2019
PUMP IS GOING OUT