Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 21,483 complaints for CADILLAC

CADILLAC CTS (2005) - ELECTRICAL SYSTEM Jun 11, 2019
Incident date: Jun 1, 2017
NOT DRIVABLE
CADILLAC CTS (2005) - SUSPENSION Jun 11, 2019
Incident date: Jun 1, 2017
NOT DRIVABLE
CADILLAC XT5 (2017) - TIRES:TREAD/BELT Jun 11, 2019
Incident date: Jun 4, 2019
THIS VEHICLE HAS ONLY 37000 MILES AND THE FACTORY INSTALLED TIRES ARE DOWN TO 2/32 OF TREAD. THE TIRES HAVE BEEN ROTATED EVERY 5000 MILES
CADILLAC ESCALADE HYBRID (2009) - ELECTRONIC STABILITY CONTROL (ESC) Jun 11, 2019
Incident date: May 13, 2019
MY CHECK ENGINE LIGHT CAME ON AFTER MY VEHICLE MADE A NOISE FROM THE TAIL PIPE AND WHEN I PUSH ON THE GAS PEDAL MY VEHICLE STALLS OUT AND THE SUSPENSION THE VOLTAGE AND STABILITY READS ACROSS MY INFORMATION SCREEN. IT HAPPENS TO ALL THE TIME WEATHER I'M IN MOTION OR IN PARKED OR JUST SITTING THERE AT A RED LIGHT.
CADILLAC ESCALADE HYBRID (2009) - ENGINE Jun 11, 2019
Incident date: May 13, 2019
MY CHECK ENGINE LIGHT CAME ON AFTER MY VEHICLE MADE A NOISE FROM THE TAIL PIPE AND WHEN I PUSH ON THE GAS PEDAL MY VEHICLE STALLS OUT AND THE SUSPENSION THE VOLTAGE AND STABILITY READS ACROSS MY INFORMATION SCREEN. IT HAPPENS TO ALL THE TIME WEATHER I'M IN MOTION OR IN PARKED OR JUST SITTING THERE AT A RED LIGHT.
CADILLAC ESCALADE HYBRID (2009) - FUEL/PROPULSION SYSTEM Jun 11, 2019
Incident date: May 13, 2019
MY CHECK ENGINE LIGHT CAME ON AFTER MY VEHICLE MADE A NOISE FROM THE TAIL PIPE AND WHEN I PUSH ON THE GAS PEDAL MY VEHICLE STALLS OUT AND THE SUSPENSION THE VOLTAGE AND STABILITY READS ACROSS MY INFORMATION SCREEN. IT HAPPENS TO ALL THE TIME WEATHER I'M IN MOTION OR IN PARKED OR JUST SITTING THERE AT A RED LIGHT.
CADILLAC SRX (2012) - SERVICE BRAKES Jun 10, 2019
Incident date: Jun 9, 2019
BRAKES SUDDENLY GO TO FLOOR. CAUSING DELAY IN STOPPING. ALMOST HAD ACCIDENT. HAD BRAKES AND ROTORS REPLACED AND STILL LOSING BRAKES WITHOUT NOTICE. THEN THEY COME BACK. HAD SERVICED AND CHECKED AND THEY CAN'T FIND PROBLEM . HAS HAPPENED ON STRAIGHT DRIVING AND TURNING INTO DRIVEWAY NUMEROUS TIMES.
CADILLAC DEVILLE (2003) - UNKNOWN OR OTHER Jun 10, 2019
Incident date: May 25, 2019
2003 CADILLAC DEVILLE. CONSUMER WRITES REQUESTING INFORMATION FOR ANY SAFETY RECALLS ON THEIR VEHICLE. *LD *JS
Crash
CADILLAC DEVILLE (2001) - AIR BAGS Jun 10, 2019
Incident date: Mar 4, 2019
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE ... Read more
CADILLAC DEVILLE (2001) - ELECTRICAL SYSTEM Jun 10, 2019
Incident date: Mar 4, 2019
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE ... Read more
CADILLAC DEVILLE (2001) - STEERING Jun 10, 2019
Incident date: Mar 4, 2019
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE ... Read more
CADILLAC ESCALADE (2016) - SUSPENSION Jun 10, 2019
Incident date: Jun 10, 2019
2016 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO VIOLENT SHAKING WHEN TRAVELING 40-80 MPH. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE VEHICLES REPAIR COST. *JS
CADILLAC SRX (2004) - ELECTRONIC STABILITY CONTROL (ESC) Jun 10, 2019
Incident date: Jun 9, 2019
DRIVING STRAIGHT DOWN A TWO LANE ROAD IMMEDIATELY STARTED LOSING POWER. THE TC LIGHT AND ENGINE LIGHT CAME ON AND STAYED ON. ALSO, THE STABILITY SYSTEM CHECK CAME ON. TRY TO RESET BUT TESTED IT ACCORDING TO MANUAL AND AS BACKING OUT OF DRIVEWAY THE LIGHTS COME BACK ON AND STAY ON. PURCHASED VEHICLE IN APRIL 2017 AND ONE THING AFTER ANOTHER SEEMS TO HAPPEN. HOW DO I KNOW RECALLS HAVE BEEN FIXED? WH... Read more
CADILLAC SRX (2004) - ENGINE Jun 10, 2019
Incident date: Jun 9, 2019
DRIVING STRAIGHT DOWN A TWO LANE ROAD IMMEDIATELY STARTED LOSING POWER. THE TC LIGHT AND ENGINE LIGHT CAME ON AND STAYED ON. ALSO, THE STABILITY SYSTEM CHECK CAME ON. TRY TO RESET BUT TESTED IT ACCORDING TO MANUAL AND AS BACKING OUT OF DRIVEWAY THE LIGHTS COME BACK ON AND STAY ON. PURCHASED VEHICLE IN APRIL 2017 AND ONE THING AFTER ANOTHER SEEMS TO HAPPEN. HOW DO I KNOW RECALLS HAVE BEEN FIXED? WH... Read more
CADILLAC SRX (2004) - UNKNOWN OR OTHER Jun 10, 2019
Incident date: Jun 9, 2019
DRIVING STRAIGHT DOWN A TWO LANE ROAD IMMEDIATELY STARTED LOSING POWER. THE TC LIGHT AND ENGINE LIGHT CAME ON AND STAYED ON. ALSO, THE STABILITY SYSTEM CHECK CAME ON. TRY TO RESET BUT TESTED IT ACCORDING TO MANUAL AND AS BACKING OUT OF DRIVEWAY THE LIGHTS COME BACK ON AND STAY ON. PURCHASED VEHICLE IN APRIL 2017 AND ONE THING AFTER ANOTHER SEEMS TO HAPPEN. HOW DO I KNOW RECALLS HAVE BEEN FIXED? WH... Read more
CADILLAC SRX (2010) - SERVICE BRAKES Jun 10, 2019
Incident date: May 31, 2018
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE IS IN MOTION AT THE TIME OF TRANSMISSION NOT SHIFTING CORRECTLY INTO THE NEXT RPM.
CADILLAC SRX (2010) - ELECTRONIC STABILITY CONTROL (ESC) Jun 10, 2019
Incident date: May 31, 2018
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE IS IN MOTION AT THE TIME OF TRANSMISSION NOT SHIFTING CORRECTLY INTO THE NEXT RPM.
CADILLAC SRX (2010) - ENGINE Jun 10, 2019
Incident date: May 31, 2018
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE IS IN MOTION AT THE TIME OF TRANSMISSION NOT SHIFTING CORRECTLY INTO THE NEXT RPM.
CADILLAC ESCALADE (2004) - SERVICE BRAKES Jun 9, 2019
Incident date: Sep 17, 2018
BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND OF WARRANTY AND HAD ME SIGN AN AFFIDAVIT STATING SO.WHEN I LEFT THE DEALERSHIP I HAD TO FUEL UP AND H... Read more
CADILLAC ESCALADE (2004) - ELECTRONIC STABILITY CONTROL (ESC) Jun 9, 2019
Incident date: Sep 17, 2018
BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND OF WARRANTY AND HAD ME SIGN AN AFFIDAVIT STATING SO.WHEN I LEFT THE DEALERSHIP I HAD TO FUEL UP AND H... Read more
CADILLAC ESCALADE (2004) - SUSPENSION Jun 9, 2019
Incident date: Sep 17, 2018
BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND OF WARRANTY AND HAD ME SIGN AN AFFIDAVIT STATING SO.WHEN I LEFT THE DEALERSHIP I HAD TO FUEL UP AND H... Read more
CADILLAC SRX (2012) - EXTERIOR LIGHTING Jun 9, 2019
Incident date: May 26, 2016
LOW BEAM HEADLIGHTS VERY DIM AND GETTING WORSE, REPLACED BULBS AND IMPROVED FOR SHORT TIME. VERY UNSAFE TO DRIVE AT NIGHT. CADILLAC DEALERS WILL ONLY FIX IF I PAY FOR PARTS AND LABOR APPROX. $1,700.00 GM SHOULD BE MADE TO FIX THIS PROBLEM.
CADILLAC SRX (2015) - EXTERIOR LIGHTING Jun 8, 2019
Incident date: Feb 17, 2018
PASSENGER HEAD LIGHT VERY DIM I HAVE REPLACED THE BULB BUT DID NOT FIX THE PROBLEM VERY DIFFICULT TO DRIVE AT NIGHT THERE WAS OR IS A CLASS ACTION LAWSUIT I WOULD LIKE FOR GM TO FIX THIS PROBLEM SINCE THEY ARE AWARE ANY HELP WOULD BE APPRECIATED. *TR CONSUMER STATED 2 EMAILS WERE SENT REGARDING PASSENGER SIDE HEALD LIGHT (VERY DIM). *JB
CADILLAC SRX (2015) - UNKNOWN OR OTHER Jun 7, 2019
Incident date: May 7, 2019
CUE SYSTEM AND SCREEN FADING OUT. BOTTOM HALF OF SCREEN DOES NOT WORK. WARNING MESSAGE ON CONSTANTLY. UNABLE TO CLEAR IT OUT.
CADILLAC ESCALADE ESV (2016) - POWER TRAIN Jun 6, 2019
Incident date: May 1, 2018
THE TRANSMISSION HAS MULTIPLE MALFUNCTIONS. DELAYED SHIFTS, HARD SHIFTS BOTH WHEN SHIFTING UP OR DOWN, VERY LARGE CLUNK OR HARD SHIFT WHEN GOING FROM 2ND TO FIRST. VERY UNPLEASANT TRANSMISSION AND MULTIPLE WAYS. DEALER KEEPS TELLING ME THAT THE TRANSMISSION IS ADAPTIVE TO THE DRIVER AND IT NEEDS TO LEARN HABITS. I HAVE HAD THE VEHICLE FOR OVER A YEAR. SOUNDS LIKE A COP OUT TO ME. NOT VERY HA... Read more
CADILLAC CTS (2009) - POWER TRAIN Jun 6, 2019
Incident date: Mar 7, 2019
DURING HIGHWAY DRIVING - LOSS OF FORWARD MOTION, COASTED TO A STOP. NO FORWARD OR REARWARD MOVEMENT POSSIBLE AFTERWARDS
CADILLAC CTS-V (2006) - SERVICE BRAKES Jun 5, 2019
Incident date: Jun 4, 2019
ANOTHER BRAKE LINE FAILURE MUCH THE SAME AS PREVIOUS RECALLS LOST BRAKE FUNCTION MUCH LIKE THE FIRST TIME THIS OCCURRED.
CADILLAC SRX (2012) - SERVICE BRAKES Jun 5, 2019
Incident date: Jun 3, 2019
THE BRAKES ARE SPONGY AND WOULD OFTEN TIME NEEDED TO BE DEPRESSED ALL THE WAY TO THE FLOOR TO WORK. VEHICLE HAD BRAKE CHANGED, MASTER CYLINDER REPLACED, AND ALL BRAKE FLUID AND MAINTENANCE COMPLETED, BUT THE PROBLEM WOULD OCCURS AGAIN AFTER 2 WEEKS. FURTHER ONLINE RESEARCH SHOWED THAT THOUSANDS OF OTHER CADILLAC SRX OWNERS ARE HAVING THE EXACT SAME PROBLEM, SOME LED TO SEVERE CRASHES. IT ALL APPE... Read more
Crash
CADILLAC SRX (2016) - AIR BAGS Jun 5, 2019
Incident date: Sep 25, 2018
SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED.
Crash 1 injured
CADILLAC SRX (2016) - SEAT BELTS Jun 5, 2019
Incident date: Sep 25, 2018
SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED.
Crash 1 injured
CADILLAC SRX (2016) - UNKNOWN OR OTHER Jun 5, 2019
Incident date: Sep 25, 2018
SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED.
Crash 1 injured
CADILLAC SRX (2011) - STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT Jun 5, 2019
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE USING THE REMOTE KEY FOB, THE HATCH FAILED TO OPERATE. THE HATCH HAD TO BE OPENED MANUALLY AND WOULD CLOSE INDEPENDENTLY. ON ONE OCCASION, THE HATCH CLOSED ON THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTGATE PUMP NEEDED TO BE REPLACED AND THE HYDRAULIC ARMS WERE ... Read more
CADILLAC SRX (2004) - ELECTRONIC STABILITY CONTROL (ESC) Jun 5, 2019
Incident date: Jun 1, 2019
STABILITY TRACTION CONTROL AND ANTI-LOCK BRAKES AND CHECK ENGINE LIGHT WILL NOT GO OFF EVEN AFTER COMPUTER MODULE WHEEL BEARINGS 02 SENSORS WERE CHANGED WHILE DRIVING ON LOCAL CITY STREETS IN MOUNT VERNON NY WHILE TURNING THE ANTI LOCK BRAKES ENGAGES AND MAKES THE BRAKE PEDAL SHAKE AND THE STEERING WHEEL GETS TIGHT THIS HAS BEEN HAPPENING FOR ABOUT 2 YEARS NOW AND ONGOING
CADILLAC SRX (2004) - ELECTRICAL SYSTEM Jun 5, 2019
Incident date: Jun 1, 2019
STABILITY TRACTION CONTROL AND ANTI-LOCK BRAKES AND CHECK ENGINE LIGHT WILL NOT GO OFF EVEN AFTER COMPUTER MODULE WHEEL BEARINGS 02 SENSORS WERE CHANGED WHILE DRIVING ON LOCAL CITY STREETS IN MOUNT VERNON NY WHILE TURNING THE ANTI LOCK BRAKES ENGAGES AND MAKES THE BRAKE PEDAL SHAKE AND THE STEERING WHEEL GETS TIGHT THIS HAS BEEN HAPPENING FOR ABOUT 2 YEARS NOW AND ONGOING
CADILLAC CTS (2006) - SERVICE BRAKES Jun 5, 2019
Incident date: Jun 5, 2019
THE BRAKES ON THE CARS LEAK FLUID AND THE BRAKE NOT WORKING PROPER,WANT STOP CAR AFTER YOU APPLY BRAKE STOP A STOP SIGN, AND WILL TRY TO GO WITH BRAKE DOWN. NOT SAFE. HAD BRAKE PAD PUT ON. DRAKE STILL HAVING PROBLEM.
CADILLAC XTS (2013) - ELECTRICAL SYSTEM Jun 5, 2019
Incident date: Apr 5, 2019
6 MONTHS AFTER I PURCHASED THIS VEHICLE THE CUE SYSTEM COMPLETELY STOP FUNCTIONING SO I HAD THAT REPLACED AT LEE CHEVROLET COSTING AROUND $1000. NOW THE REAR SHOCKS ARE STUCK IN THE UPWARD POSITION CAUSING A RIDE SIMILAR TO A GOCART. THIS IS GOING TO BE MY LAST REPAIR ON THIS VEHICLE THEN IT WILL BE NO MORE CADILLAC'S FOR ME. THIS VEHICLE ONLY HAS ABOUT 80,000 MILES ON IT SO I FEEL GM SHOULD HAVE... Read more
CADILLAC XTS (2013) - SUSPENSION Jun 5, 2019
Incident date: Apr 5, 2019
6 MONTHS AFTER I PURCHASED THIS VEHICLE THE CUE SYSTEM COMPLETELY STOP FUNCTIONING SO I HAD THAT REPLACED AT LEE CHEVROLET COSTING AROUND $1000. NOW THE REAR SHOCKS ARE STUCK IN THE UPWARD POSITION CAUSING A RIDE SIMILAR TO A GOCART. THIS IS GOING TO BE MY LAST REPAIR ON THIS VEHICLE THEN IT WILL BE NO MORE CADILLAC'S FOR ME. THIS VEHICLE ONLY HAS ABOUT 80,000 MILES ON IT SO I FEEL GM SHOULD HAVE... Read more
CADILLAC XLR (2004) - EXTERIOR LIGHTING:HEADLIGHTS Jun 4, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2004 CADILLAC XLR. WHILE THE VEHICLE WAS BEING PULLED INTO THE GARAGE, THE CONTACT NOTICED THAT THE HEADLIGHTS MELTED AND MADE IT IMPOSSIBLE FOR THE CONTACT TO SEE CLEARLY. THE CONTACT CALLED SEVERAL DEALERS, INCLUDING WALLACE CADILLAC (772-286-3555, LOCATED AT 3555 SE FEDERAL HWY, STUART, FL 34997). THE CONTACT WAS INFORMED THAT THEY NO LONGER MADE THOSE TYPE OF HEADLIGHTS... Read more
CADILLAC ESCALADE (2007) - AIR BAGS Jun 4, 2019
Incident date: Jun 4, 2019
TL* TAKATA RECALL. THE CONTACT OWNED 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BAKER CADILLAC OF CHARLESTON (1621 SAVANNAH HWY, CHARLESTON, SC 29407 (843)-353-3414) WA... Read more
CADILLAC CTS (2013) - AIR BAGS Jun 3, 2019
Incident date: May 6, 2019
TAKATA, SERVICE AIR BAG IS ON ACROSS STEREO CONSOLE & LIGHT ON DASH. IT CAME ON WITHIN LAST 4 WEEKS WHILE DRIVING & AFTER A BUMP IN ROAD. WON'T GO OFF. DEEPLY CONCERNED. ALSO DRIVER POWER SEAT MODULE DOESN'T WORK TO RAISE NOT GREAT FOR SOMEONE SHORT.
CADILLAC CTS (2013) - SEATS Jun 3, 2019
Incident date: May 6, 2019
TAKATA, SERVICE AIR BAG IS ON ACROSS STEREO CONSOLE & LIGHT ON DASH. IT CAME ON WITHIN LAST 4 WEEKS WHILE DRIVING & AFTER A BUMP IN ROAD. WON'T GO OFF. DEEPLY CONCERNED. ALSO DRIVER POWER SEAT MODULE DOESN'T WORK TO RAISE NOT GREAT FOR SOMEONE SHORT.
CADILLAC CTS (2008) - AIR BAGS Jun 3, 2019
Incident date: May 17, 2019
WHILE DRIVING MAYBE 6 MINUTES MY CENTER CONSOLE DISPLAY WOULD NO LONGER FUNCTION PREVENTING ME FROM BEING ABLE TO CONTROL THE RADIO OR AIR, WHICH BOTH REMAINED FUNCTIONING AND THE AIR BAG LIGHT CAME ON AT THE SAME TIME. THE RADIO NO LONGER PLAYS BUT THE AIR STILL BLOWS. AT THE TIME THIS HAPPENED I WAS DRIVING ON A PAVED ROAD AT NIGHT GOING APPROX. 50 MPH.
CADILLAC CTS (2008) - ELECTRICAL SYSTEM Jun 3, 2019
Incident date: May 17, 2019
WHILE DRIVING MAYBE 6 MINUTES MY CENTER CONSOLE DISPLAY WOULD NO LONGER FUNCTION PREVENTING ME FROM BEING ABLE TO CONTROL THE RADIO OR AIR, WHICH BOTH REMAINED FUNCTIONING AND THE AIR BAG LIGHT CAME ON AT THE SAME TIME. THE RADIO NO LONGER PLAYS BUT THE AIR STILL BLOWS. AT THE TIME THIS HAPPENED I WAS DRIVING ON A PAVED ROAD AT NIGHT GOING APPROX. 50 MPH.
CADILLAC SRX (2013) - VISIBILITY/WIPER Jun 3, 2019
Incident date: Aug 1, 2018
LOW BEAM HEADLIGHTS ARE SO DIM THAT VISIBILITY AT NIGHT IS VERY LOW AND DANGEROUS TO DRIVE. NEW REPLACED PARTS RESULT IN SAME PROBLEM WITHIN FEW MONTHS AND CUSTOMER HAS TO PAY FOR REPLACEMENTS. PAYING FOR IT SINCE AUG 2018 AND PROBLEM STILL EXISTS.
CADILLAC ESCALADE (2015) - ENGINE Jun 2, 2019
Incident date: Jun 2, 2019
WHILE TURNING INTO OUR STREET THE VEHICLE SHUT OFF. IT RESTARTED BUT STILL CONCERNED.
CADILLAC SRX (2014) - EXTERIOR LIGHTING Jun 2, 2019
Incident date: Jun 1, 2019
HEAD LIGHT LOW BEAMS ARE DANGEROUSLY DIM. IT IS VERY UNSAFE TO DRIVE THIS CAR AT NIGHT. SOMEONE IS GOING TO GET KILLED OR SERIOUSLY INJURED WITH THIS ISSUE. A RECALL FOR THIS SAFETY ISSUE IS IMMEDIATELY NEEDED TO SAVE LIVES. ALREADY CAME CLOSE TO AN ACCIDENT WHEN A TRUCK PULLED OUT IN FRONT OF US, WHILE DRIVING HOME. . HE COULD NOT SEE US. PLEASE TAKE THIS SERIOUSLY AND HELP US.
CADILLAC CTS (2006) - POWER TRAIN May 30, 2019
Incident date: Apr 1, 2019
THE CAR REVS UP THE RPM VERY HIGH AND THE CAR WILL ONLY BE TRAVELING AT A LOW SPEED. THE CAR WAS PUT ON A DIAGNOSTIC MACHINE THAT RETURNED THE CODE P1793.
CADILLAC SRX (2008) - AIR BAGS May 30, 2019
Incident date: Feb 18, 2019
THIS CONCERNS THE AIRBAG WARNING SENCER LIGHT
CADILLAC SRX (2008) - UNKNOWN OR OTHER May 30, 2019
Incident date: Feb 18, 2019
THIS CONCERNS THE AIRBAG WARNING SENCER LIGHT
CADILLAC ESCALADE (2007) - AIR BAGS May 29, 2019
Incident date: May 27, 2016
TAKATA RECALL THERE HAS BEEN A RECALL ON MY VEHICLE SINCE 05/27/2016 IT IS NOW 05/29/2019 AND HAS STILL NOT BEEN FIXED. GM NEEDS TO TAKE CARE OF THIS PROBLEM IMMEDIATELY!
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