Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Jan 10, 2020
SOMETIMES TAKING OFF IN THE CAR IT MIGHT NOT SHIFT CAUSING THE THE CAR TO REV. YOU CAN PULL OVER AND STOP PUT THE CAR INTO PARK THEN BACK INTO DRIVE IT WILL SHIFT PROPERLY YOU JUST NEVER KNOW! VERY VERY DANGEROUS IN BIG INTERSECTIONS AND BUSY CITIES.
Incident date: Mar 1, 2020
WHILE THE VEHICLE WAS STILL UNDER WARRANTY (WITHIN A FEW MONTHS OF OUR INITIAL PURCHASE) WE CONTACTED THE ESCALADE DEALERSHIP IN DUBLIN, CA INFORMING THEM THAT OUR ESCALADE WOULD STALL UPON ACCELERATION GOING FORWARD OR REVERSE CAUSING IT TO JOLT (KICKBACK) ONCE IT ACCELERATED. THE DEALERSHIP INSPECTED IT AND SAID NO PROBLEM WAS FOUND. WE BROUGHT IT BACK MULTIPLE TIMES TO HEAR NO PROBLEM FOUND. ... Read more
Incident date: Aug 18, 2017
THIS VEHICLE IS PRETTY GOOD BUT WHAT HAS FRUSTRATED ME FOR A COUPLE OF YEARS NOW IS BECAUSE MY WIFE DRIVES THIS VEHICLE AND THE LIGTHS ARE ALMOST NON-EXISTENT THE HEADLIGHTS ARE HORRIBLE FOR A WHILE IT APPEARED THERE WAS A LOT OF MOISTURE AND WATER IN HEADLIGHTS AND NOW WE HAVE TO USE BRIGHTS IN ORDER TO SEE ANYTHING. I WAS A PRICE OF 1600 FOR BOTH LIGHTS TO BE FIXED AND I AM A PASTOR AND DO NOT H... Read more
Incident date: Aug 18, 2017
THIS VEHICLE IS PRETTY GOOD BUT WHAT HAS FRUSTRATED ME FOR A COUPLE OF YEARS NOW IS BECAUSE MY WIFE DRIVES THIS VEHICLE AND THE LIGTHS ARE ALMOST NON-EXISTENT THE HEADLIGHTS ARE HORRIBLE FOR A WHILE IT APPEARED THERE WAS A LOT OF MOISTURE AND WATER IN HEADLIGHTS AND NOW WE HAVE TO USE BRIGHTS IN ORDER TO SEE ANYTHING. I WAS A PRICE OF 1600 FOR BOTH LIGHTS TO BE FIXED AND I AM A PASTOR AND DO NOT H... Read more
Incident date: Jun 20, 2019
I'M GETTING AN SERVICE AIR BAG MESSAGE ON MY DASHBOARD DISPLAY AT ALL TIMES AFTER STARTING THE VEHICLE AT A STAND STILL AND IN MOTION I'M AFRAID THAT MY AIRBAGS ARE GOING TO BLOW AT ANYTIME I'M AFRAID OF DRIVING THE VEHICLE.
Incident date: Jul 15, 2019
THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARAN... Read more
Incident date: Jul 15, 2019
THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARAN... Read more
Incident date: Jul 15, 2019
THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARAN... Read more
Incident date: Feb 28, 2018
REQUIRED HEADLIGHT REPLACEMENT DUE INSUFFICIENT BEAM CAUSING IT TO BE EXTREMELY DANGEROUS DRIVING AT NIGHT. REQUESTING REIMBURSEMENT
Incident date: Jan 1, 2020
THIS VEHICLE LIKE ALL OTHER CADILLAC SRX MODELS ON THE ROAD HAS THE SAME LOW BEAM LIGHTING ISSUES THAT HAVE BEEN COMPLAINED ABOUT BEFORE. THIS HAS BEEN AN ISSUE FOR YEARS AND GM KNOWS ABOUT THE ISSUE. WHEN DRIVING THE VEHICLE AT NIGHT YOUR LUCKY TO BE ABLE TO SEE MORE THAN 3 FEET OUT. THIS IS A SAFETY CONCERN NOT ONLY FOR THE DRIVER AND PASSENGERS BUT FOR ALL OTHER VEHICLES AND PEDESTRIANS ON THE ... Read more
Incident date: Feb 26, 2020
TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER HAD TRAILER HITCHED WOOD TO THE VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK CAUSING THE ENGINE RPMS TO INCREASE. THE DRIVER WAS ABLE TO SHIFT INTO NEUTRAL AND STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS THEN SHIFTED INTO REVERSE BUT THE ACCELERATOR PEDAL BECAME STUCK AGAIN CAUSING THE VEHICL... Read more
Incident date: Feb 24, 2020
WHILE IN MOTION - THE CADILLAC ESCALADE'S AIRBAGS ALL SUDDENLY DEPLOYED. THERE WAS NO COLLISION OR IMPACT THAT PRECEDED THE INCIDENT. THE POLICE OFFICER ON SCENE WAS ALSO QUITE SURPRISED. THE DRIVER OF THE VEHICLE SUFFERED BRUISES, AND A MILD CONCUSSION. THE OTHER OCCUPANTS WERE SAFE. HOWEVER, THE DEPLOYMENT OF THESE AIRBAGS WITH NO COLLISION OR REASON REPRESENTS A MAJOR SAFETY HAZARD.
1 injured
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A DELAY AND HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A DELAY IN RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED WHILE DRIVING AT HIGHER SPEEDS THERE WAS AN ABNORMAL SOUND BEING EMITTED FROM THE REAR SUSPENSION. THE CONTACT S... Read more
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A DELAY AND HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A DELAY IN RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED WHILE DRIVING AT HIGHER SPEEDS THERE WAS AN ABNORMAL SOUND BEING EMITTED FROM THE REAR SUSPENSION. THE CONTACT S... Read more
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A DELAY AND HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A DELAY IN RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED WHILE DRIVING AT HIGHER SPEEDS THERE WAS AN ABNORMAL SOUND BEING EMITTED FROM THE REAR SUSPENSION. THE CONTACT S... Read more
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A DELAY AND HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A DELAY IN RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED WHILE DRIVING AT HIGHER SPEEDS THERE WAS AN ABNORMAL SOUND BEING EMITTED FROM THE REAR SUSPENSION. THE CONTACT S... Read more
Incident date: Feb 8, 2020
MY HEADLIGHTS ARE SO DIM AT NIGHT IT'S DANGEROUS TO DRIVE. I HAVE TO PUT MY HIGH BEAMS ON TO SEE.
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A YEAR LATER. THE PART WAS ORDERED FROM THE MANUFACTURER AND REINSTALLED BY AN UNKNOWN MECHANIC HOWEVE... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A YEAR LATER. THE PART WAS ORDERED FROM THE MANUFACTURER AND REINSTALLED BY AN UNKNOWN MECHANIC HOWEVE... Read more
Incident date: Feb 5, 2019
MY RIGHT HEADLIGHT IS SO DIM I HAVE TO USE MY BRIGHTS WHEN DRIVING AT NIGHT. CADILLAC REPLACED THE LEFT HEADLIGHT ABOUT A YEAR AGO BECAUSE IT WAS SO DIM. I HAVE TRIED TO GET ALONG WITH THE RIGHT BEING SO DIM BUT IT IS NOT SAFE. I WORK 2 OR 3 NIGHTS A WEEK SO IT IS DIFFICULT. IT IS THAT WAY WHENEVER THE LIGHTS ARE ON.
Incident date: Feb 4, 2019
THE HEADLIGHTS ON THE VEHICLE ARE DEFECTIVE AND DO NOT WORK! THIS IS A HUGE ISSUE AND THERE ARE RECALLS IN SOME STATES BUT NOT WA STATE. DRIVING AT NIGHT IS DANGEROUS AND I AM REALLY SCARED AS I HAVE ALMOST GOTTEN IN MULTIPLE ACCIDENTS! I HAVE HAD THE HEADLIGHTS REPLACED AT THE DEALERSHIP LAST YEAR FOR OVER $300 AND IT DID NOTHING. THEY ACTUALLY SEEM DIMMER. THERE IS A VERIFIED MOISTURE ISSUE AND ... Read more
Crash
Incident date: Dec 1, 2019
MOISTURE IN THE HEADLIGHTS.
Incident date: Aug 3, 2018
THE DIM HEADLIGHTS ON THE CAR ARE AWFUL YOU CAN HARDLY SEE ANYTHING AT NIGHT, YOU CAN FORGET ABOUT DRIVING AT NIGHT WHEN IT IS RAINING YOU CANNOT SEE ANYTHING AT ALL. WHEN YOU DIM YOUR HEADLIGHTS IT IS LIKE YOU TURNED OFF THE LIGHTS. WHAT IS REALLY BAD IS WHEN YOU HAVE PAID ALOT FOR THIS CAR AND YOU DON'T EVEN FEEL SAFE DRIVING THIS CAR AT ALL. MY HUSBAND AND I HAVE TOLD OUR CHILDREN IF SOMETHING ... Read more
Incident date: Feb 24, 2020
FOR ABOUT 2 YEARS, MY BRAKE PEDAL HAD GONE TO FLOOR AT RANDOM TIMES WHILE DRIVING UNTIL IT WAS FINALLY DIAGNOSED AND REPAIRED RECENTLY. WHEN IT WOULD HAPPEN, ABOUT THE LAST 10% OF PEDAL TRAVEL WOULD HAVE SOME LIMITED BRAKING POWER. AFTER THIS ISSUE WOULD OCCUR, IT SOMETIMES TOOK UP TO DAY OR LONGER FOR IT THE PEDAL TRAVEL TO RETURN TO NORMAL. SOME COMBINATION OF REPEATEDLY PUMPING THE PEDAL, STO... Read more
Incident date: Feb 2, 2017
LOW BEAM HEADLIGHTS CONTINUE TO GET DIMMER WITH TIME RENDERING THE VEHICLE NOT DRIVEABLE IN THE DARK. PROBLEM STARTED A COUPLE OF YEARS AGO AND WHEN I INVESTIGATED THE ISSUE, IT APPEARS THAT OVER 300,000 VEHICLES ARE AFFECTED. GM HAS ACKOWLEDGED THE PROBLEM AND SETTLED WITH OWNERS IN CALIFORNIA AND FLORIDA BUT REFUSE TO REPAIR ANY OTHER VEHICLE OUTSIDE THOSE STATES. THE HEADLIGHT SELAS ARE DEFECT... Read more
Incident date: Feb 22, 2020
FOR THE LAST FEW DAYS, THE CAR HAS BEEN LOSING ALL ELECTRICAL POWER. MOST RECENTLY THE CAR LOST POWER WHILE DRIVING. ALL OTHER TIMES THE CAR WAS STATIONARY. HAVE NOT DRIVEN IT SINCE SATURDAY 02/22/20, WHEN DIED WHILE DRIVING.
Incident date: Feb 13, 2020
THERE IS MOISTURE COLLECTING IN THE HEADLAMPS AND HAS CAUSED THE DRIVER SIDE LOW/HIGH BEAM HID HEADLIGHT TO STOP WORKING.
Incident date: Feb 22, 2020
BUSHING FOR THE SHIFTER LINKAGE ATTACHED TO THE TRANSMISSION FAILED RENDERING THE CAR NOT TO BE ABLE TO CHANGE GEARS
Incident date: Feb 1, 2020
PASSENGER HEADLIGHT ASSEMBLY HAS MOISTURE IN IT, WHICH BLOCKS THE LIGHT, AND HID LIGHT JUST FAILED. NOT A LIGHT BULB ISSUE, BUT OTHER ELECTRICAL COMPONENTS FAILING DUE TO MOISTURE. UNSAFE CONDITION, AND HUNDREDS OF SIMILAR COMPLAINTS ARE NOTED ON THE NHTSA COMPLAINTS SITE AND ELSEWHERE.
Incident date: Jan 13, 2020
AT SPEEDS BETWEEN 25 AND 35 MPH THE TRANSMISSION SHUDDERS TO SUCH AN EXTENT THAT THE ENTIRE CAR IS VIBRATING. ENGINE RPM IS BETWEEN 1000 AND 1500. RESPONSE IS UNPREDICTABLE. THE CAR MAY SPEED UP OR ATTEMPT TO STALL. VERY DANGEROUS ENTERING HIGH SPEED TRAFFIC SITUATIONS OR ACCELERATING IN LOCAL TRAFFIC.
Incident date: Feb 20, 2020
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT LOCKING MECHANISM WAS DEFECTIVE AND FAILED TO BE SECURELY LATCHED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOM KELLY CADILLAC (811 AVE OF AUTOS, FORT WAYNE IN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.
Incident date: Feb 8, 2020
MOISTURE IN BOTH HEADLIGHT PLASTIC ASSEMBLIES CAUSING THE LOW BEAM LIGHTS TO APPEAR VERY DIM, RESTRICTING NIGHT VISION. THE ONLY OPTION IS TO DRIVE WITH THE HI BEAMS ON ALL THE TIME OR NOT TO DRIVE AT NIGHT. THE MOISTURE IS ALSO CAUSING THE BULBS TO GO OUT PREMATURELY.
Incident date: Dec 11, 2018
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING SENSOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE SENSOR WAS REPLACED. HE WAS THEN INFORMED THAT HIS VEHICLE WAS UNDER RECALL NHTSA CAMPAIGN NUMBER:16V383000 (AIR BAG). THE CONTACT CALLED LINDSAY CADILLAC OF ALEXANDRIA 1525 KENWOOD AVE, ALEXANDRIA, VA 2230... Read more
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (LINDSAY CADILLAC OF ALEXANDRIA 1525 KENWOOD AVE, ALEXANDRIA, VA 22302 (703) 935-4445... Read more
Incident date: Nov 6, 2019
I HAVE A 2014 CADILLAC CTS AND THE CUE WAS REPLACED ABOUT 4 YEARS AGO WHEN IT WAS UNDER WARRANTY. NOW THE CUE SCREEN HAS CRACKED ON THE LEFT SIDE AND GONE OUT AGAIN. I CANNOT PAIR MY PHONE TO THE CAR OR ADJUST THE TEMPERATURE FROM THE TOP OR FEET AREA. THIS IS RIDICULOUS. I ALSO SEE NOW THERE ARE NUMEROUS COMPLAINTS REGARDING THIS FAULTY SYSTEM. THIS NEEDS TO BE RECALLED AND PROPERLY FIXED.
Incident date: Jan 31, 2020
TO BE HONEST I THINK SOMEONE ALREADY PROBABLY SUBMITTED MY LICENSE PLATE THAT'S HOW UNSAFE IT IS IF YOU NEED PICS AND ETC I WAS TOLD THIS COULD BE RELATED TO THE STEERING. *BF THE CONSUMER STATED THE VEHICLE MADE A POPPING CRACKING NOISE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE NOISE. *JS
Incident date: Feb 9, 2020
WE BOUGHT A USED 2016 ATS WITH 14,000 MILES. WITHIN 2 YEARS, WE HAVE HAD 4 CRACKED CADILLAC WHEELS. WE ALSO HAVE RUN FLAT TIRES, FACTORY INSTALLED. DRIVING UNDER NORMAL CONDITIONS, POT HOLES AND SEAMS IN ASPHALT SEEM TO BE WHAT CAUSED OF CRACKED RIMS. I SUSPECTED A DEFECTIVE ISSUE AFTER 2ND CRACKED WHEEL. I ASKED AT LOCAL DEALERSHIP ABOUT A RECALL AND THEY SAID THEY DIDN'T SEE ONE. I SEE A NUMBER ... Read more
Incident date: Feb 17, 2020
MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PURCHASE, THE CAR WAS MAKING VERY LOUD NOISE WHILE DRIVING AND IT WAS DETERMINED THEY HAD 'UNEVEN WEAR.... Read more
Incident date: Feb 17, 2020
MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PURCHASE, THE CAR WAS MAKING VERY LOUD NOISE WHILE DRIVING AND IT WAS DETERMINED THEY HAD 'UNEVEN WEAR.... Read more
Incident date: Feb 17, 2020
MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PURCHASE, THE CAR WAS MAKING VERY LOUD NOISE WHILE DRIVING AND IT WAS DETERMINED THEY HAD 'UNEVEN WEAR.... Read more
Incident date: Feb 14, 2020
WHILE CAR WAS RUNNING IT STARTED JERKING AND IT WOULD NOT GO FASTER THAN 20MPH. WHEN CAR CAME TO A STOP IT TURNED OFF. WHEN STARTING THE CAR BEFORE IT STARTS RUNNING IT WOULD JERK AGAIN AND SLOWING GO UP TO MAX 30MPH.
Incident date: Feb 14, 2020
WHILE CAR WAS RUNNING IT STARTED JERKING AND IT WOULD NOT GO FASTER THAN 20MPH. WHEN CAR CAME TO A STOP IT TURNED OFF. WHEN STARTING THE CAR BEFORE IT STARTS RUNNING IT WOULD JERK AGAIN AND SLOWING GO UP TO MAX 30MPH.
Incident date: Feb 17, 2020
STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT PROBLEM LISTED IN THE GM SERICE BULLITIN # 14582A FROM OCTOBER 2015.
Incident date: Feb 17, 2020
STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT PROBLEM LISTED IN THE GM SERICE BULLITIN # 14582A FROM OCTOBER 2015.
Incident date: Feb 14, 2020
FEBRUARY 14, 2020 IS JUST THE LAST DATE IT HAS HAPPENED ON. IT'S HAPPENED APPROXIMATELY 30 TIMES. FOR THE PAST TWO YEARS IF YOU DON'T JUST EASE ON THE GAS THE REDUCED ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND THE CAR WILL NOT GO OVER 5 M.P.H. I HAVE READ SEVERAL HUNDRED ARTICLES ONLINE ON DIFFERENT WEBSITES WITH PEOPLE DESCRIBING THE EXACT SAME THING. IT ALMOST GOT ME HIT ON THE MS. RIV... Read more
Incident date: Feb 14, 2020
FEBRUARY 14, 2020 IS JUST THE LAST DATE IT HAS HAPPENED ON. IT'S HAPPENED APPROXIMATELY 30 TIMES. FOR THE PAST TWO YEARS IF YOU DON'T JUST EASE ON THE GAS THE REDUCED ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND THE CAR WILL NOT GO OVER 5 M.P.H. I HAVE READ SEVERAL HUNDRED ARTICLES ONLINE ON DIFFERENT WEBSITES WITH PEOPLE DESCRIBING THE EXACT SAME THING. IT ALMOST GOT ME HIT ON THE MS. RIV... Read more
Incident date: Feb 14, 2020
FEBRUARY 14, 2020 IS JUST THE LAST DATE IT HAS HAPPENED ON. IT'S HAPPENED APPROXIMATELY 30 TIMES. FOR THE PAST TWO YEARS IF YOU DON'T JUST EASE ON THE GAS THE REDUCED ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND THE CAR WILL NOT GO OVER 5 M.P.H. I HAVE READ SEVERAL HUNDRED ARTICLES ONLINE ON DIFFERENT WEBSITES WITH PEOPLE DESCRIBING THE EXACT SAME THING. IT ALMOST GOT ME HIT ON THE MS. RIV... Read more
Incident date: Nov 26, 2019
MY 2015 SRX HEADLIGHTS ALL OF A SUDDENLY STARTED TO GO DIMMER AND DIMMER. MY HUSBAND CHANGED IT SEVERAL TIMES AND BOUGHT HIGHER WATTS AND NOTHING WORKED. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE. I HAVE TO RIDE WITH MY BRIGHTS ON IN ORDER TO SEE.
Incident date: Feb 7, 2019
MOISTURE GETS IN LIGHTS CAUSING LIGHT TO NOT WORK PROPERLY. LIGHT DIMNESS CAUSING LOW VISIBILITY AND CAUSE ME TO WRECK MY CAR.
Crash
Incident date: Feb 15, 2020
THE LOW BEAM HEADLIGHTS ON A 2012 CADILLAC SRX 4 THAT I JUST PURCHASED ARE TOO DIM TO DRIVE AT NIGHT. I HAD TO DRIVE WITH THE HIGH BEAMS ON WHICH CAUSES A HAZARD TO ONCOMING TRAFFIC, BUT I LITERALLY CAN NOT SEE THE ROAD WITH LOW BEAMS ON WHICH IS VERY LIKELY TO CAUSE AN ACCIDENT. I HAD SOMEONE PULL RIGHT OUT IN FRONT OF ME, PRESUMABLY BECAUSE THE LIGHTS WERE TOO DIM FOR THEM TO SEE ME COMING. I HA... Read more