Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 21,483 complaints for CADILLAC
Incident date: Apr 8, 2020
WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER
Crash
Incident date: Apr 3, 2018
THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR
Incident date: Apr 3, 2018
THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR
Incident date: Apr 8, 2020
REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK. *JS
Incident date: Apr 8, 2020
REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK. *JS
Incident date: Apr 8, 2020
REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK. *JS
Incident date: Apr 8, 2020
REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK. *JS
Incident date: Apr 6, 2020
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS EVIDENCE OF AN EXCESSIVE OIL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO HUBER CADILLAC SERVICE (11102 W DODGE RD, OMAHA, NE 68154) WHERE THE OIL LEAK WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. TH *JSE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIM... Read more
Incident date: Mar 30, 2020
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CONTACT ACTIVATED THE RIGHT TURN SIGNAL. THE INDICATOR BULB BURNED OUT AND BURNED THE HOUSING OF THE HEADLIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSING ASSEMBLY NEEDED TO BE REPLACED. T... Read more
Fire
Incident date: Mar 30, 2020
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CONTACT ACTIVATED THE RIGHT TURN SIGNAL. THE INDICATOR BULB BURNED OUT AND BURNED THE HOUSING OF THE HEADLIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSING ASSEMBLY NEEDED TO BE REPLACED. T... Read more
Fire
Incident date: Dec 1, 2015
AT NIGHT THE HEADLIGHTS ARE SO DIM THAT IT'S VERY HARD TO SEE ANYTHING. THE HEADLIGHT ASSEMBLY HAS MOISTURE INSIDE OF IT AND IT MAKES IT HARD TO SEE.
Incident date: Mar 27, 2020
SERVICE AIRBAG ON THE DASH / AIRBAG LIGHT ON
Incident date: Aug 5, 2019
ENGINE LIGHT ON MOST OF THE TIME. TIMING BELT ISSUE ACCORDING TO TEST.
Incident date: Jul 10, 2019
BRAKES STIFF WHEN PRESSED ON, BUT WON'T SLOW DOWN RIGHT AWAY. HAVE TO PUSH HARD REALLY FAST TO COME TO QUICK STOP. USUALLY AFTER JUST STARTING UP THE VEHICLE AND BEGINNING TO BACK UP. SINCE I PURCHASED IT (USED) IN JULY 2019
Incident date: Feb 24, 2020
CAR DOESN'T WANT TO START RIGHT AWAY. ALMOST LIKE IT ISN'T GETTING GAS RIGHT AWAY. HAVE TO PUSH GAS PEDAL TO GET IT TO "REV" UP. WILL IDLE FUNNY WHEN AT STOPS.
Incident date: Jan 24, 2020
THE CADILLAC CUE SYSTEM BECOMES NON RESPONSIVE WHICH DOES NOT ALLOW YOU TO CONTROL MOST THINGS WHICH ARE ELECTRONICALLY CONTROLLED FROM THAT SYSTEM WHICH IS THE RADIO, AIR CONDITIONING SYSTEM, AND OTHER SYSTEMS. YOU DO NOT HAVE TO BE IN MOTION TO USE THIS SYSTEM. THE SYSTEM DEVELOPED SMALL CRACKS ALL OVER WHICH START FROM THE CORNERS AND THE DEALERSHIP REFUSES TO FIX THEM.
Incident date: Jan 24, 2020
THE CADILLAC CUE SYSTEM BECOMES NON RESPONSIVE WHICH DOES NOT ALLOW YOU TO CONTROL MOST THINGS WHICH ARE ELECTRONICALLY CONTROLLED FROM THAT SYSTEM WHICH IS THE RADIO, AIR CONDITIONING SYSTEM, AND OTHER SYSTEMS. YOU DO NOT HAVE TO BE IN MOTION TO USE THIS SYSTEM. THE SYSTEM DEVELOPED SMALL CRACKS ALL OVER WHICH START FROM THE CORNERS AND THE DEALERSHIP REFUSES TO FIX THEM.
Incident date: Mar 25, 2020
I WAS GIVING A RECALL PAPER IN THE MAIL , SO I TOOK MY CAR TO THE ADDRESS LISTED ON THE REFORM. THE DEALERSHIP DIDN'T DO THE RECALL. THE REASON THEY DECIDED NOT TO DO IT WAS BECAUSE I DIDN'T HAVE THE CORRECT KEYS AND WAS TOLD ' YOU CAR DOESN'T NEED IT, IT DOESN'T HAVE THAT PROBLEM UNLESS YOU HAVE THE ORIGINAL KEY'. I TRIED CONTACTING THE MANUFACTURER TO CONFIRM THIS CLAM BUT THEY LEFT ME ON HOLD.... Read more
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE BEAM FROM THE FRONT HEADLAMPS WERE INADEQUATE FOR SAFE DRIVING IN LOW LIGHT CONDITIONS. TOWN & COUNTRY CAR AND TRUCK CENTER, INC. LOCATED AT (30 CRAFT DR, ALAMOSA, CO 81101) AND CADILLAC OF SANTA FE LOCATED AT (4450 CERRILLOS RD, SANTA FE, NM 87507) WERE CONTACTED AND AN ESTIMATE WAS PROVIDED FOR THE REPAIRS. THE CONTACT ALSO RE... Read more
Incident date: Mar 7, 2020
UNABLE TO DRIVE VEHICLE AT NIGHT DUE TO MALFUNCTIONING LOW BEAM HEADLIGHTS. THEY APPEAR TO BE ON BUT ONLY PRODUCE AN EXTREMELY DIM LIGHT. SO DIM IT'S AS IF THEY ARE NOT ON AT ALL. THIS FORCES YOU TO USE HIGH BEAMS WHICH BLINDS ONCOMING TRAFFIC. EXTREMELY DANGEROUS AND APPARENTLY A PROBLEM FOR MOST SRX OWNERS. AMAZINGLY THERE IS NO RECALL FOR THIS DEADLY MECHANICAL FAILURE.
Incident date: Mar 20, 2020
THE TRUNK OF MY CAR IS NOT ACCESSIBLE. ONE DAY THE KEY FOB STOPPED WORKING. THE BUTTON ON THE DOOR GIVES NO ACCESS AS WELL. I'VE HEARD THERE WAS ONCE A RECALL ON THIS ISSUE BUT IT HAS EXPIRED. I HAVE NO ACCESS TO MY SPARE TIRE!! HOW CAN A RECALL EXPIRE!
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT... Read more
Incident date: Mar 1, 2020
AFTER DRIVING AROUND TOWN FOR 30 MINUTES, I PARKED THE CAR, SHUT OFF THE ENGINE, GOT OUT TO TALK TO A NEIGHBOR 6 HOUSES AWAY FROM WHERE I LIVE. 10 MINUTES LATER, I GOT BACK IN THE CAR, AND DROVE FOR HOME. THE FIRST LITTLE CRACK IN THE ROAD MADE THE CAR RIDE LIKE A GO CART. AFTER A FEW MORE FEET, I COULD TELL SOMETHING WAS WRONG, SO I PULLED OVER, AND GOT OUT, AND SAW THE REAR OF THE CAR SQUATTING ... Read more
Incident date: Mar 19, 2020
DRIVING AN JUST DIM ON IT ON
Incident date: Mar 1, 2017
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
Incident date: Mar 1, 2017
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
Incident date: Mar 1, 2017
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
Incident date: Feb 12, 2020
CAR SHUTS OFF WHILE DRIVING
Incident date: Feb 28, 2020
I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 2015 SRX MAY EXPERIENCE ISSUES THAT COULD CAUSE MOISTURE TO ACCUMULATE IN THEIR HEADLAMPS CAPSULE AND C... Read more
Incident date: Feb 28, 2020
I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 2015 SRX MAY EXPERIENCE ISSUES THAT COULD CAUSE MOISTURE TO ACCUMULATE IN THEIR HEADLAMPS CAPSULE AND C... Read more
Incident date: Feb 28, 2020
I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 2015 SRX MAY EXPERIENCE ISSUES THAT COULD CAUSE MOISTURE TO ACCUMULATE IN THEIR HEADLAMPS CAPSULE AND C... Read more
Incident date: Mar 20, 2020
THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED
Incident date: Mar 20, 2020
THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED
Incident date: Mar 20, 2020
THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED
Incident date: Jul 22, 2019
I WAS ON AN INCLINE (DRIVEWAY) AT A RESTAURANT WHEN MY VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ALMOST HITTING THE VEHICLE BEHIND ME. I NOTICED IT DOING THE SAME THING IN DRIVEWAYS WITH A SLOPE AND APPROACHING LIGHTS WITH HILLS. WHEN PRESSING ON THE BRAKE PEDAL ON A SLOPE, SUCH AS A HIGHWAY RAMP THE TRUCK ROLL BACKWARDS WHEN RELEASING THE BRAKE PEDAL. THIS IS VERY DANGEROUS AND SCARY AT THE SAME TI... Read more
Incident date: Mar 6, 2018
Q SCREEN CRACKED AND SPREADING, RADIO GLITCHES FREEZES JUMPS AND QUIVERS ON STATIONS
Incident date: Mar 8, 2019
THE CAR WILL NOT START AND I HAVE TO BYPASS THE IGNITION WITH A JUMPER IN THE FUSEBOX
Incident date: May 27, 2016
SAYS REMEDY STILL NOT AVAILABLE... WHEN WILL THE AIR BAG BE FIXED OR REPLACED? VIN: [XXX] YEAR: 2010 MAKE: CADILLAC MODEL: ESCALADE NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V381 RECALL DATE: MAY 27, 2016 MANUFACTURER RECALL NUMBER: 2049151 SUMMARY: TAKATA CORPORATION (?TAKATA?) HAS DECIDED THAT A DEFECT WHICH RELATES TO M... Read more
Incident date: Aug 30, 2019
2015 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD CONSUMER STATES THAT VEHICLE HAS HAD MANY PROBLEMS. CONSUMER TOOK VEHICLE TO NAPLETON (ROCKFORD, IL) BECAUSE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS RUMBLING AND SHUDDERING. A NEW HARNESS WAS INSTALLED INSIDE THE TRANSMISSON. IN 09/2019 CONSUMER RECEIVED A SAFETY RECALL FOR THE BRAKES OF VEHICLE AND THEY SUBMITTED A ... Read more
Incident date: Aug 30, 2019
2015 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD CONSUMER STATES THAT VEHICLE HAS HAD MANY PROBLEMS. CONSUMER TOOK VEHICLE TO NAPLETON (ROCKFORD, IL) BECAUSE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS RUMBLING AND SHUDDERING. A NEW HARNESS WAS INSTALLED INSIDE THE TRANSMISSON. IN 09/2019 CONSUMER RECEIVED A SAFETY RECALL FOR THE BRAKES OF VEHICLE AND THEY SUBMITTED A ... Read more
Incident date: Feb 1, 2020
DEFECTIVE HEADLIGHT LAMPS,HAVE DRIVE WITH HIGH BEAM LIGHTS ON AT NIGHT,GENERAL MOTORS NEGLECTING TO RECALL THIS SAFETY VIOLATION.
Incident date: Mar 7, 2020
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DOWNSHIFTED AND SHUDDERED. THE CONTACT ALSO STATED THAT WHILE ACCELERATING THE VEHICLE SHUDDERED ABNORMALLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO ORR CADILLAC LOCATED AT (8750 BU... Read more
Incident date: Mar 6, 2018
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THE INSTRUMENT PANEL ON THE GEAR SHIFTER FAILED TO ILLUMINATE AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V055000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. CADILLAC OF NEW ORLEANS LOCATED AT (3100 LIME ST, METAIRIE, LA ... Read more
Incident date: Jan 1, 2016
MY CAR HAS BEEN DIAGNOSED AS HAVING 'EXTENDED CRANK'. MY LOCAL CHEVY DEALER MADE APPROXIMATELY FIFTEEN ATTEMPTS AT FIXING IT TO NO AVAIL. I'M TOLD IT'S THE CHECK VALVE, BUT I HAVE NOT HAD THAT DONE BECAUSE ALL ATTEMPTS BY THE DEALER DIDN'T WORK; E.G., NEW COMPUTER (AND REMOVED), BATTERY (AND REMOVED), FUEL PUMP, ETC. VERY FRUSTRATING AND I FEEL IT'S A MATTER OF HEALTH AND SAFETY BECAUSE THE CAR... Read more
Incident date: Mar 13, 2020
WHEN OPERATING MY VEHICLE INTO DRIVE MANY TIMES WHEN TURNING THE FRONT WHEELS THE CAR LOOSE IT POWER AND STALLS. THIS CAN BE VERY DANGEROUS WHEN TURNING VEHICLE INTO OTHER CROSS SECTIONS OR SMIPLY TURNING. PLEASE LOOK INTO THIS BEFORE SOMETHING SERIOUS HAPPENHIS. THIS INCIDENT OCCURS WHEN STATIONARY OR MOVING FORWARD SLOWLY. I WAS MOVING FORWARD OUT OF MY DRIVEWAY AND INTO ON GOING TRAFFIC. LUCKLY... Read more
Incident date: Mar 13, 2020
WHEN OPERATING MY VEHICLE INTO DRIVE MANY TIMES WHEN TURNING THE FRONT WHEELS THE CAR LOOSE IT POWER AND STALLS. THIS CAN BE VERY DANGEROUS WHEN TURNING VEHICLE INTO OTHER CROSS SECTIONS OR SMIPLY TURNING. PLEASE LOOK INTO THIS BEFORE SOMETHING SERIOUS HAPPENHIS. THIS INCIDENT OCCURS WHEN STATIONARY OR MOVING FORWARD SLOWLY. I WAS MOVING FORWARD OUT OF MY DRIVEWAY AND INTO ON GOING TRAFFIC. LUCKLY... Read more
Incident date: Mar 13, 2020
WHEN OPERATING MY VEHICLE INTO DRIVE MANY TIMES WHEN TURNING THE FRONT WHEELS THE CAR LOOSE IT POWER AND STALLS. THIS CAN BE VERY DANGEROUS WHEN TURNING VEHICLE INTO OTHER CROSS SECTIONS OR SMIPLY TURNING. PLEASE LOOK INTO THIS BEFORE SOMETHING SERIOUS HAPPENHIS. THIS INCIDENT OCCURS WHEN STATIONARY OR MOVING FORWARD SLOWLY. I WAS MOVING FORWARD OUT OF MY DRIVEWAY AND INTO ON GOING TRAFFIC. LUCKLY... Read more
Incident date: Nov 22, 2019
A WEEK AFTER PURCHASING THE VEHICLE THERE IS A SQUEAKING NOISE COMING FROM THE LEFT DRIVER SIDE. DRIVING OVER SPEED BUMPS MAKING LEFT TURNS THE SQUEAKING IS PRESENT. TOOK IT BACK TO THE DEALER THEY COULD NOT FIND ANYTHING OR HEAR ANY SQUEAKING. I ASKED THE SERVICE DEPARTMENT TO TAKE A RIDE WITH ME AND HE HEARD THE SQUEAKING NOISE. TODAY THE NOISE IS STILL PRESENT NOW THERE'S THE SQUEAKING AND ... Read more
Incident date: Feb 28, 2020
LOW BEAM LIGHTING IS ALMOST NON-EXISTENT.....THEY KNOW IT IS AN ISSUE AND HAVE OFFERED TO REPAIR-- REIMBURSEMENT ONLY--WITH 3-4 MONTHS TO REIMBURSE AN AVERAGE REPAIR OF $1500.......
Incident date: Mar 5, 2020
BRAKES GIVE OUT WHEN PRESSED A HARD WHILE IN MOTION TO COME TO A STOP. WHILE STOPPED BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR AND BRAKES DO NOT ENGAGE.HAVE TO PUMP BRAKE PEDAL CONTINUOUSLY WHILE STOPPED TO REGAIN PRESSURE OR WHILE IN MOTION BRAKES DO NOT ENGAGE. OCCURS ON STREET, HIGHWAY. WILL OCCUR WHILE BRAKING AFTER HITTING A POTHOLE AS WELL.