Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jul 18, 2017
PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .
Incident date: Jul 18, 2017
PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .
Incident date: Jul 18, 2017
PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .
Incident date: Jul 12, 2019
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, CO... Read more
Crash
Incident date: Jul 17, 2019
I WAS DRIVING YESTERDAY AND STOPPED AT A STOP SIGN. I STARTED TO PULL OUT FROM THE STOP SIGN MAKING A RIGHT HAND TURN AND LOST ALL POWER STEERING AND AC SHUT DOWN. I WAS ABLE TO GET THE TURN BY PULLING HARD AND THEN IT STARTING WORKING RIGHT AGAIN. VERY UPSETTING. TOOK CAR TO BOKMANS IN OLEAN, NY. I AM AFRAID TO DRIVE IT NOW.
Incident date: May 15, 2019
STEERING AND BRAKES FAIL AT LOW SPEED TURNS AND WHEN GOING THROUGH PUDDLES OF WATER. VERY DANGEROUS. UNABLE TO OPERATE VEHICLE WHEN RAINING. UNSAFE CONDITIONS. HAPPENS CONTINUOUSLY. NO SPECIFIC DATE.
Incident date: May 15, 2019
STEERING AND BRAKES FAIL AT LOW SPEED TURNS AND WHEN GOING THROUGH PUDDLES OF WATER. VERY DANGEROUS. UNABLE TO OPERATE VEHICLE WHEN RAINING. UNSAFE CONDITIONS. HAPPENS CONTINUOUSLY. NO SPECIFIC DATE.
Incident date: Jul 11, 2019
ENGINE AND BRAKES SEIZED UP ON ME WITHOUT WARNING WHILE DRIVING IN A PARKING LOT, LOW SPEED. TOOK IT IN TO MY MECHANIC AND FOUND OUT THERE WAS AN OIL CONSUMPTION ISSUE, EVEN THOUGH I WAS 2K MILES UNDER THE NEXT CHANGE I WAS ALSO 2 QTS LOW.
Incident date: Jul 11, 2019
ENGINE AND BRAKES SEIZED UP ON ME WITHOUT WARNING WHILE DRIVING IN A PARKING LOT, LOW SPEED. TOOK IT IN TO MY MECHANIC AND FOUND OUT THERE WAS AN OIL CONSUMPTION ISSUE, EVEN THOUGH I WAS 2K MILES UNDER THE NEXT CHANGE I WAS ALSO 2 QTS LOW.
Incident date: Jul 11, 2019
ENGINE AND BRAKES SEIZED UP ON ME WITHOUT WARNING WHILE DRIVING IN A PARKING LOT, LOW SPEED. TOOK IT IN TO MY MECHANIC AND FOUND OUT THERE WAS AN OIL CONSUMPTION ISSUE, EVEN THOUGH I WAS 2K MILES UNDER THE NEXT CHANGE I WAS ALSO 2 QTS LOW.
Incident date: Jul 11, 2019
ON WEDNESDAY, JULY 10, 2019 I SLID ONTO A SHOULDER TAKING A TURN AND PUNCTURED MY REAR PASSENGER SIDE TIRE. I REPLACED THE TIRE WITH THE SPARE, DROVE TO WORK (LESS THAN 10 MILES) AT SPEEDS BELOW 50 MPH, THEN DROVE HOME AND SCHEDULED TO HAVE THE TIRES REPLACED THE FOLLOWING MORNING. ON THURSDAY, JULY 11, 2019, I BACKED OUT OF MY PARKING SPOT AT MY HOME AND STARTED GOING DOWN MY VERY STEEP MOUNTAIN ... Read more
Incident date: May 25, 2019
AC SYSTEM WENT OUT, COMPRESSOR AND CLUTCH STOPPED WORKING.
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE FENDER GUARD WAS LOOSE. A SCREW ATTACHED TO THE GUARD FELL OFF AND CAUSED THE REAR PASSENGER SIDE TIRE TO FLATTEN. THE TIRE WAS REPLACED. THE CONTACT TOOK THE VEHICLE TO CORNING CHEVROLET BUICK (2087 SOLANO ST, CORNING, CA 96021, (530) 838-4371) WHERE THEY RE-SCREWED THE FENDER GUARD. SINCE THE REPAIR, THE F... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS SMOKING DUE TO A FAILURE RELATED TO NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). TASCA BUICK GMC (55 FORTIN DR, WOONSOCKET, RI 02895, (401) 229-4021) PLACED A HARNESS OVER THE SEAT. THE WIRING WAS COVERED; HOWEVER, THE REMEDY HAD NOT BEEN PROVIDED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS SMOKING DUE TO A FAILURE RELATED TO NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). TASCA BUICK GMC (55 FORTIN DR, WOONSOCKET, RI 02895, (401) 229-4021) PLACED A HARNESS OVER THE SEAT. THE WIRING WAS COVERED; HOWEVER, THE REMEDY HAD NOT BEEN PROVIDED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING... Read more
Incident date: Jul 10, 2019
CHECK ENGINE LIGHT CAME ON WAS DETERMINED CADILLAC CONVERTER NEEDS TO BE REPLACED ONLY HAS 89105 MILES ON IT
Incident date: Jul 8, 2019
CADA VEZ QUE PRENDO EL CARRO SE PRENDE EL FOCO DISIENDO QUE TIENE PNTELAS CON EL VOLANTE Y SE SIENTE QUE SE VA A LAQUEAR, TAMBIN SE APAG EL ESTRIO CUANDO EL CARRO ESTABA EN MOVIMIENTO.
Incident date: Jul 8, 2019
CADA VEZ QUE PRENDO EL CARRO SE PRENDE EL FOCO DISIENDO QUE TIENE PNTELAS CON EL VOLANTE Y SE SIENTE QUE SE VA A LAQUEAR, TAMBIN SE APAG EL ESTRIO CUANDO EL CARRO ESTABA EN MOVIMIENTO.
Incident date: Jul 14, 2019
THE DAYTIME RUNNING LIGHTS HAVE FAILED. THE PASSENGERS SIDE FAILED SEVERAL YEARS AGO AND I HAD IT REPLACED. A YEAR LATER IT FAILED AGAIN BUT I WAS NOT GOING TO PAY $1500 TO REPLACE IT. THE DRIVERS SIDE RECENTLY FAILED. I LITERALLY WATCHED IT HAPPEN AS THE VEHICLE WAS PARKED AND RUNNING WHILE I WAS APPROACHING IT. NOW THEY ARE BOTH NOT FUNCTIONING. THESE ARE LEDS AND SHOULD LAST LONGER THAN ORDINAR... Read more
Incident date: Apr 14, 2019
AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/... Read more
Incident date: Apr 14, 2019
AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/... Read more
Incident date: Apr 10, 2019
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE FUSE BOX FAILED THREE TIMES IN THREE MONTHS. ALSO, WHILE DRIVING, A BURNING ODOR WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, OPENED THE BACK SEAT OF THE VEHICLE, AND NOTICED THAT THE FUEL FUSE WAS BURNED. THE CONTACT REPLACED THE FUSE, BUT THE FAILURE... Read more
Incident date: May 28, 2019
WHENEVER WE FUEL OUR 2011 BUICK LACROSSE CXS IT WOULD NOT FULLY START AND AFTER SEVERAL ATTEMPTS, IT WOULD RUN THE BATTERY DOWN. AFTER THE SECOND INCIDENT, IT WAS OBSERVED THAT IF WE RAPIDLY PUMP THE ACCELERATOR WHILE THE VEHICLE WAS TRYING TO START IT WOULD PICK UP AND FULLY START. THIS IS WHAT WE HAVE BEEN DOING AND IS STILL DOING, REGARDLESS OF THE FUEL STATION (EXXON-MOBILE, SHELL, MURPHY/WALM... Read more
Incident date: Jul 9, 2019
TL* THE CONTACT OWNS A 2014 BUICK REGAL. WHILE APPROACHING THE DRIVEWAY OF HER HOME, THE CONTACT ATTEMPTED TO ENGAGE THE SHIFTER INTO THE PARK POSITION; HOWEVER, THE VEHICLE SEIZED WITHOUT WARNING WHILE THE KEY WAS STUCK IN THE IGNITION. THE CONTACT ATTEMPTED TO DEPRESS THE SHIFTER LEVER AGAIN, BUT THE FAILURE RECURRED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE FOLLOWING DAY, THE CONTACT... Read more
Incident date: Jan 10, 2019
I RECEIVE A LETTER FROM GM STATING THAT THE REAR SEAT BRACKETS MAY CONTACT THE ELECTRICAL SYSTEM CAUSING DAMAGE INCLUDING FIRES AND DRAINING OF THE BATTER. THE LETTER FURTHER GAVE A VERY NARROW TIME FRAME AS WELL AS CONDITIONS WHERE OWNERS COULD GET REIMBURSEMENT OR REPAIR OF THE PROBLEM WHICH PROHIBITS MYSELF OTHER OWNERS FROM BEING ABLE TO CORRECT THIS DESIGN DEFECT WITHOUT INCURRING SIZABLE RE... Read more
Incident date: Jul 14, 2019
FRONT DRIVERS HEADLIGHT FILLS WITH WATER. CAUSES LIGHT BULB TO EXPLODE. CONDENSATION IS I. THE HEADLIGHT. THE AMOUNT OF WATER THAT CAME OUT OF THE HEADLIGHT WAS ABOUT 10 OUNCES. NO VISIBLE CRACKS OR DAMAGE TO HEADLIGHT.
BUICK
RENDEZVOUS
(2004) - LATCHES/LOCKS/LINKAGES
Jul 12, 2019
Incident date: Sep 28, 2018
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V150000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF MARLOW HEIGHTS (4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386) FOR THE RECALL REPAIR. AFTERWARDS, THE CONTACT NOTICED THAT THE DEALER DID NOT PROCESS ANY PAPERWORK AND JUST GAVE HER TH... Read more
Incident date: Jul 10, 2019
TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DRIVER'S SIDE DOOR LOCK WAS PRESSED, WHICH ACTIVATED THE ANTI-THEFT SYSTEM. THE DOORS WOULD NOT UNLOCK FROM THE INSIDE AND THE OCCUPANTS BECAME TRAPPED INSIDE THE VEHICLE FOR APPROXIMATELY 15 MINUTES BEFORE THE CONTACT WAS ABLE TO OPEN THE DOORS. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILUR... Read more
2 injured
Incident date: Jul 10, 2019
TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DRIVER'S SIDE DOOR LOCK WAS PRESSED, WHICH ACTIVATED THE ANTI-THEFT SYSTEM. THE DOORS WOULD NOT UNLOCK FROM THE INSIDE AND THE OCCUPANTS BECAME TRAPPED INSIDE THE VEHICLE FOR APPROXIMATELY 15 MINUTES BEFORE THE CONTACT WAS ABLE TO OPEN THE DOORS. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILUR... Read more
2 injured
Incident date: Jul 10, 2019
AFTER BEING DRIVEN NORMALLY ALL DAY, THE CAR ALL OF A SUDDEN WOULDN'T CRANK PROPERLY AFTER BEING PARKED FOR A FEW HOURS. THE CAR NEEDED TO BE TOWED TO A CAR SHOP. ACCORDING TO A LOCAL MECHANIC, THE BACK SEAT PRESSED ON THE WIRING THAT, IN TURN, BURNED UP THE ELECTRIC PANEL AND THE FUEL PUMP. DUE TO THIS, THE ELECTRIC PANEL AND THE FUEL PUMP NEED TO BE REPLACED.
Incident date: Jul 10, 2019
AFTER BEING DRIVEN NORMALLY ALL DAY, THE CAR ALL OF A SUDDEN WOULDN'T CRANK PROPERLY AFTER BEING PARKED FOR A FEW HOURS. THE CAR NEEDED TO BE TOWED TO A CAR SHOP. ACCORDING TO A LOCAL MECHANIC, THE BACK SEAT PRESSED ON THE WIRING THAT, IN TURN, BURNED UP THE ELECTRIC PANEL AND THE FUEL PUMP. DUE TO THIS, THE ELECTRIC PANEL AND THE FUEL PUMP NEED TO BE REPLACED.
Incident date: Jul 11, 2019
TAKATA RECALL - THERE IS AN ISSUE WITH THE BALLAST IN THE HID HEADLAMP ASSEMBLY FOR THE CXL TURBO MODEL. THE SEAL MAY BE FAULTY DUE TO THE HEADLAMP SHORTING OUT EXCEPT FOR THE DAYTIME RUNNING LIGHTS. THEY SHORTED OUT RIGHT AFTER A HEAVY DOWNPOUR AND I WAS STOPPED BY A POLICE OFFICER AND TOLD THAT THEY (THE HEADLIGHTS) WERE OUT. I GOT OUT OF THE VEHICLE AND LOOKED AT THE THE LIGHTS ONLY TO REALIZE ... Read more
Incident date: Jul 11, 2019
TAKATA RECALL - THERE IS AN ISSUE WITH THE BALLAST IN THE HID HEADLAMP ASSEMBLY FOR THE CXL TURBO MODEL. THE SEAL MAY BE FAULTY DUE TO THE HEADLAMP SHORTING OUT EXCEPT FOR THE DAYTIME RUNNING LIGHTS. THEY SHORTED OUT RIGHT AFTER A HEAVY DOWNPOUR AND I WAS STOPPED BY A POLICE OFFICER AND TOLD THAT THEY (THE HEADLIGHTS) WERE OUT. I GOT OUT OF THE VEHICLE AND LOOKED AT THE THE LIGHTS ONLY TO REALIZE ... Read more
Incident date: Jul 11, 2019
TAKATA RECALL - THERE IS AN ISSUE WITH THE BALLAST IN THE HID HEADLAMP ASSEMBLY FOR THE CXL TURBO MODEL. THE SEAL MAY BE FAULTY DUE TO THE HEADLAMP SHORTING OUT EXCEPT FOR THE DAYTIME RUNNING LIGHTS. THEY SHORTED OUT RIGHT AFTER A HEAVY DOWNPOUR AND I WAS STOPPED BY A POLICE OFFICER AND TOLD THAT THEY (THE HEADLIGHTS) WERE OUT. I GOT OUT OF THE VEHICLE AND LOOKED AT THE THE LIGHTS ONLY TO REALIZE ... Read more
Incident date: Jul 11, 2019
CAR JERKS WHEN SITTING AT STOP SIGNS, RED LIGHT, IN CONGESTED STOP AND GO TRAFFIC. IT ALSO HESITATES WHEN YOU INITIALLY PRESS THE GAS AND ARE GOING UNDER 20 MILES PER HOUR. THE CHECK ENGINE LIGHT DOESN'T COME ON AND WHEN YOU TAKE IT TO THE DEALERSHIP THEY RUN DIAGNOSTIC AND CAN NOT DETECT THE ISSUE
Incident date: Jul 11, 2019
CAR JERKS WHEN SITTING AT STOP SIGNS, RED LIGHT, IN CONGESTED STOP AND GO TRAFFIC. IT ALSO HESITATES WHEN YOU INITIALLY PRESS THE GAS AND ARE GOING UNDER 20 MILES PER HOUR. THE CHECK ENGINE LIGHT DOESN'T COME ON AND WHEN YOU TAKE IT TO THE DEALERSHIP THEY RUN DIAGNOSTIC AND CAN NOT DETECT THE ISSUE
Incident date: May 23, 2019
I WAS STOPPING TO PARK THE CAR AND TOOK MY FOOT OF THE BRAKE BEFORE I PUT THE CAR IN PARK, THE CAR SURGED FORWARD OVER THE CURB, A SIDE WALK AND INTO A ROCK GARDEN, (I WAS PARKING AT A NURSERY) I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE. I THINK IT HAS SOMETHING TO DO WITH THE 1.4L SIDI TURBO ENGINE WITH ITS START-STOP TECHNOLOGY. I THINK IT IS EXTREMELY DANGEROUS AS THE ENGINE SURGE W... Read more
Incident date: Jul 9, 2019
2015 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE INTERIOR LIGHTS. *LD THE CONSUER STATED THE ALL THE INTERIOR LIGHTS WOULD TURN OFF AND ON INDEPENDENTLY. *JS
BUICK
RENDEZVOUS
(2004) - ELECTRONIC STABILITY CONTROL (ESC)
Jul 9, 2019
Incident date: Jul 1, 2019
I CAN BE ON THE STREET DRIVING AND MY VEHICLE JUST STALLS OUT AND I HAVE TO GET IT RESTARTED AND PULLING THE SIDE OF THE ROAD TO RESTART IT THAT'S THE FIRST ISSUE THE SECOND ONE IS MY CHECK ENGINE LIGHT KEEPS COMING ON AND OFF AND MY TRACTION SYSTEM LIGHT STAYS ON HAD IT LOOKED AT IT WAS FINE SYSTEM LIGHT REMAINS ON.
BUICK
RENDEZVOUS
(2004) - ELECTRICAL SYSTEM
Jul 9, 2019
Incident date: Jul 1, 2019
I CAN BE ON THE STREET DRIVING AND MY VEHICLE JUST STALLS OUT AND I HAVE TO GET IT RESTARTED AND PULLING THE SIDE OF THE ROAD TO RESTART IT THAT'S THE FIRST ISSUE THE SECOND ONE IS MY CHECK ENGINE LIGHT KEEPS COMING ON AND OFF AND MY TRACTION SYSTEM LIGHT STAYS ON HAD IT LOOKED AT IT WAS FINE SYSTEM LIGHT REMAINS ON.
Incident date: Jul 6, 2019
2011 BUICK REGAL PURCHASED FROM SHOW ROOM FLOOR IN 2011. PRESENTATIVE MAINTENANCE UP TO DATE. NO WARNING LIGHTS. SOMETHING TERRIBLY WRONG WITH TRANSMISSION, ENGINE. WHILE DRIVING ON CITY STREET APPROACHING INTERSTATE AT 25 MPH, CAR STARTING STALLING, PUTTERING, LOSING POWER. PULLED OVER, PUT IN PARK. THEN CAR WOULD NOT GO INTO GEAR. WOULD ACCELERATE BUT WOULD NOT GO INTO GEAR OR MOVE. HAD TO B... Read more
Incident date: Jul 6, 2019
2011 BUICK REGAL PURCHASED FROM SHOW ROOM FLOOR IN 2011. PRESENTATIVE MAINTENANCE UP TO DATE. NO WARNING LIGHTS. SOMETHING TERRIBLY WRONG WITH TRANSMISSION, ENGINE. WHILE DRIVING ON CITY STREET APPROACHING INTERSTATE AT 25 MPH, CAR STARTING STALLING, PUTTERING, LOSING POWER. PULLED OVER, PUT IN PARK. THEN CAR WOULD NOT GO INTO GEAR. WOULD ACCELERATE BUT WOULD NOT GO INTO GEAR OR MOVE. HAD TO B... Read more
Incident date: Jul 6, 2019
2011 BUICK REGAL PURCHASED FROM SHOW ROOM FLOOR IN 2011. PRESENTATIVE MAINTENANCE UP TO DATE. NO WARNING LIGHTS. SOMETHING TERRIBLY WRONG WITH TRANSMISSION, ENGINE. WHILE DRIVING ON CITY STREET APPROACHING INTERSTATE AT 25 MPH, CAR STARTING STALLING, PUTTERING, LOSING POWER. PULLED OVER, PUT IN PARK. THEN CAR WOULD NOT GO INTO GEAR. WOULD ACCELERATE BUT WOULD NOT GO INTO GEAR OR MOVE. HAD TO B... Read more
Incident date: Jul 6, 2019
GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING O... Read more
Incident date: Jul 6, 2019
GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING O... Read more
Incident date: Jul 6, 2019
GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING O... Read more
Incident date: May 16, 2019
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE ... Read more
Incident date: May 16, 2019
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE ... Read more
Incident date: May 16, 2019
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE ... Read more
Incident date: May 22, 2019
TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT THE EPS FLASHED, INDICATING 'POWER STEERING DISMISSED'. TRANSWEST CHEVROLET BUICK (1200 W MAIN ST, STERLING, CO 80751, (970) 522-2700) INDICATED THAT THERE WAS AN INTERNAL EPS FAILURE. THE VEHICLE WAS TOWED TO THE DEALER DUE TO THE STEERING WHEEL SEIZING. IN ADDITION, DUTTON MOTOR COMPANY (8201 AUTO DR, RIVERSIDE, CA 92504, (951) ... Read more