Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 28,307 complaints for BUICK

BUICK REGAL (2011) - FUEL/PROPULSION SYSTEM Sep 21, 2019
Incident date: Sep 12, 2019
REFERENCE THE BELOW BACKGROUND INFORMATION ON GM'S L4 - 2.4L 4 CYLINDER ENGINES: PLEASE REFERENCE DOCUMENT ID: 4821148 #12313D: SPECIAL COVERAGE - ENGINE BALANCE CHAIN AND FUEL PUMP - (JUNE 6, 2017) THIS SPECIAL COVERAGE BULLETIN WAS PROVIDED BY MY MECHANIC AT MIDAS FROM THE HTTP://ALLDATAPRO.COM WEBSITE. SPECIAL EXTENDED WARRANTY REPAIRS ARE SUPPOSED TO BE COVERED VIA THIS BULLETIN FOR ... Read more
BUICK REGAL (2011) - POWER TRAIN Sep 21, 2019
Incident date: Sep 12, 2019
REFERENCE THE BELOW BACKGROUND INFORMATION ON GM'S L4 - 2.4L 4 CYLINDER ENGINES: PLEASE REFERENCE DOCUMENT ID: 4821148 #12313D: SPECIAL COVERAGE - ENGINE BALANCE CHAIN AND FUEL PUMP - (JUNE 6, 2017) THIS SPECIAL COVERAGE BULLETIN WAS PROVIDED BY MY MECHANIC AT MIDAS FROM THE HTTP://ALLDATAPRO.COM WEBSITE. SPECIAL EXTENDED WARRANTY REPAIRS ARE SUPPOSED TO BE COVERED VIA THIS BULLETIN FOR ... Read more
BUICK ENCLAVE (2011) - ENGINE Sep 20, 2019
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION BECAUSE THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCGUIRE BUICK GMC (1625 US-46, LITTLE FALLS, NJ 07424, (973) 200-6609) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT... Read more
BUICK LACROSSE (2012) - ENGINE Sep 19, 2019
Incident date: Sep 9, 2019
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, STATING THAT THE ENGINE POWER WAS REDUCED. THE VEHICLE BEGAN TO SLOW DOWN AND FAILED TO ACCELERATE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ENGINE BEGAN TO RUN PROPERLY. THE VEHICLE WAS NOT TAKEN TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DI... Read more
BUICK ENCLAVE (2011) - ELECTRONIC STABILITY CONTROL (ESC) Sep 19, 2019
Incident date: Sep 12, 2019
DRIVING ON HWY AT 60 MILES PER HOUR AND SUDDEN ENGINE REDUCE POWER AND STABILITY TRACK LIGHT ARE ON. CAN DRIVE CAR MORE THAN 30 MILES PER HOUR NOW. AND OCCASIONALLY A BACK FIRE.
BUICK ENCLAVE (2011) - ENGINE Sep 19, 2019
Incident date: Sep 12, 2019
DRIVING ON HWY AT 60 MILES PER HOUR AND SUDDEN ENGINE REDUCE POWER AND STABILITY TRACK LIGHT ARE ON. CAN DRIVE CAR MORE THAN 30 MILES PER HOUR NOW. AND OCCASIONALLY A BACK FIRE.
BUICK ENCLAVE (2011) - VEHICLE SPEED CONTROL Sep 19, 2019
Incident date: Sep 12, 2019
DRIVING ON HWY AT 60 MILES PER HOUR AND SUDDEN ENGINE REDUCE POWER AND STABILITY TRACK LIGHT ARE ON. CAN DRIVE CAR MORE THAN 30 MILES PER HOUR NOW. AND OCCASIONALLY A BACK FIRE.
BUICK ENCLAVE (2011) - ENGINE Sep 19, 2019
Incident date: Sep 14, 2019
DRIVING THE VEHICLE HAS ROUGH ACCELERATION AND DEACCELERATION, WHEN IDEALING SOMETIMES WILL RATTLE, ENGINE LIGHT COMES ON AND OFF, INCREASED GAS USE
BUICK ENCLAVE (2012) - UNKNOWN OR OTHER Sep 18, 2019
Incident date: Mar 12, 2019
REAR LIFT GATE WILL PARTIALLY OPEN THEN CLOSE AGAIN, WHEN YOU ATTEMPT TO MANUALLY OPEN IT WILL NOT HOLD IN THE OPEN POSITION. LIFT GATE WILL OPEN ALL OF THE WAY THEN CLOSE ELECTRONICALLY, THE GATE PINNED MY ELDERLY MOTHER. LIFT GATE WILL STOP WORKING ALL TOGETHER.
1 injured
BUICK ENCLAVE (2012) - ENGINE Sep 18, 2019
Incident date: Feb 1, 2019
WHEN ACCELERATING ENGINE WILL SHUDDER, LOSE POWER AND DRIVE VERY BUMPY. I HAVE TAKEN VEHICLE FOR SERVICE. WE HAVE REPLACED ALL FILTERS, POINTS AND PLUGS. GIVEN THE VEHICLE A TUNE UP AND THE PROBLEM HAS NOT CEASED. THE CHECK ENGINE LIGHT IS NOT ILLUMINATED SO THE COMPUTER DOES NOT GIVE THE REPAIR SHOP THE INFORMATION IT NEEDS TO REPAIR WHATEVER MAY BE OCCURRING WITH THE ENGINE.
BUICK CASCADA (2016) - ELECTRICAL SYSTEM Sep 17, 2019
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED O... Read more
BUICK CASCADA (2016) - ENGINE Sep 17, 2019
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED O... Read more
BUICK LACROSSE (2010) - UNKNOWN OR OTHER Sep 16, 2019
Incident date: Aug 17, 2019
THE BOXING OF MY KEYS HAS GIVEN OUT THE UNLOCK AND TRUNK AND OPENING THE DOORS THE RUBBER IS GONE OVER OF THE BLACK BLOCKING . I HAVE A 2010 BUICK LACROSS I WOULD LOVE HAVE SOME HELP WITH THIS.
BUICK ENCLAVE (2011) - AIR BAGS Sep 16, 2019
Incident date: Aug 8, 2019
CHECK AIR BAG LIGHT KEEPS COMING ON WHEN I'M DRIVING AND THERE'S A SMALL BUMP IN THE ROAD. (CITY STREET)
BUICK RENDEZVOUS (2006) - ENGINE Sep 16, 2019
Incident date: Sep 12, 2019
ENGINE TIMING CHAIN SLIPPED CAUSING VEHICLE TO BECOME UNDRIVABLE
BUICK ENCORE (2019) - SERVICE BRAKES Sep 14, 2019
Incident date: May 10, 2019
THE BRAKES LOCK UP AND THE CAR WON'T SHIFT. IT'S DONE THIS TWICE SINCE WE BOUGHT IT THIS YEAR. WE TOOK IT TO THE DEALER AND THEY TOLD US IT WAS CAUSED BY DRIVING "TWO FOOTED". IT WILL RESET ITSELF BY TURNING THE CAR OFF AND WAITING 15 MINUTES OR SO. IT OCCURRED WHILE DRIVING ON PUBLIC ROADS.
BUICK ENCLAVE (2012) - AIR BAGS Sep 13, 2019
Incident date: May 21, 2019
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR FLASHED AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMONWEALTH MOTOR (1508 135 MARSTON ST, LAWRENCE, MA 01841) WHERE IT WAS DETERMINED THAT THE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXI... Read more
BUICK ENCLAVE (2011) - FUEL/PROPULSION SYSTEM Sep 13, 2019
Incident date: Sep 1, 2019
TIMING BELT ISSUES AT 140000 MILES SHOULD COVERED SINCE IT'S A KNOWN PROBLEM
BUICK ENCLAVE (2015) - SERVICE BRAKES Sep 13, 2019
Incident date: Dec 16, 2016
INTERMITTENT DIFFERENT LEVELS IN BREAK PEDAL TRAVEL. AT TIMES MY CAR STOPS NORMALLY WHEN THE BRAKE PEDAL IS FIRST PRESSED (ABOUT 2 INCHES). OTHER TIMES THE BRAKE PEDAL TRAVEL IS MUCH GREATER (ABOUT 4 INCHES OR MORE), AND THE PEDAL HAS A SPONGY FEEL. I HAVE TAKEN THE CAR BACK TO BUICK NUMEROUS TIMES, AND THEY STATE THEY CAN NOT FIND ANY PROBLEM. THIS IS A VERY SERIOUS PROBLEM, ESPECIALLY AT HIG... Read more
BUICK ENCORE (2018) - SERVICE BRAKES Sep 13, 2019
Incident date: Aug 29, 2019
I HAVE COMPLIN TO MY DEALER ABOUT MY CAR EXCELERATING WHEN I HIT THE BRAKES . THEY SAID THEY CAN FIND A PROBLEM , WELL IT HAPPEN AGAIN ON AUGUST 29 2019 AN IT CAUSE A ACCIDENT I WAS DRIVING ON A 6 LANE ROADWAY AROUND 330 IN THE AFTERNOON I WAS IN CRUISE CONTROL AT 45 MPH AN WHEN I WENT TO STOP THE CAR ACCELLERATED . I WAS NOT ABLE TO AVOID THE CAR IN FRONT OF ME
Crash
BUICK RENDEZVOUS (2005) - ENGINE Sep 13, 2019
Incident date: Sep 4, 2019
MY 2005 BUICK RENDEZVOUS ---HEADS WERE LEVELED AND COMPLETE VALVE JOB DONE WITH NEW WATER PUMP, THERMOSTAT, RELAY BELT,BYPASS HOSE, UPPER RADIATOR HOSE, AND COMPLETE COOLANT FLUSH. MY CAR KEEPS RUNNING HOT. PLEASE HELP!
BUICK LUCERNE (2008) - ELECTRICAL SYSTEM Sep 12, 2019
Incident date: Aug 2, 2019
CAR WAS STATIONARY FUEL RELAY BURNT OUT. WE REPLACED IT AND NEW ONE WENT OUT. THOUGHT IT WAS FUEL PUMP. REPLACED PUMP AND STILL WOULDN'T CRANK. REALISED THE FUSE BLOCK IS BAD. SAW ONLINE WHERE THIS IS A COMMON ISSUE. WE ARE HAVING A HARD TIME FINDING THE CORRECT BLOCK. ORDERED ONE FROM GM ONLINE AND IT WAS THE WRONG ONE. SENT IT BACK. CAR HAS BEEN DOWN FOR OVER A MONTH. THIS SHOULD BE A RECAL... Read more
BUICK ENCLAVE (2008) - AIR BAGS Sep 12, 2019
Incident date: Sep 4, 2019
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING, THE "SERVICE AIR BAG" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED HUTCHINSON BUICK GMC CADILLAC (3989 RIVER PL DR, MACON, GA 31210, (478) 757-2177) AND WAS INFORMED THAT THE SENSOR OR MODULE IN THE SEAT MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD A COMPUTER SCAN TEST BY AN INDEPEN... Read more
BUICK VERANO (2015) - AIR BAGS Sep 12, 2019
Incident date: Aug 15, 2019
TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO TWINS BUICK GMC (614-515-4194, LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS ... Read more
BUICK ENVISION (2017) - UNKNOWN OR OTHER Sep 12, 2019
Incident date: Aug 31, 2019
I WAS DRIVING ON THE FREEWAY AT FULL SPEED WHEN THE CAR ABRUPTLY SHUT OFF. I HAD NO POWER AND ALL DASH LIGHTS WENT BLACK. IT WAS VERY FRIGHTENING. I DON'T KNOW HOW BUT I MANAGED TO GET IT TO THE SIDE OF THE ROAD. IT HAS BEEN IN THE SHOP FOR OVER A WEEK AND THEY STILL HAVE NOT FOUND THE CAUSE. I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE.
BUICK ENVISION (2019) - SERVICE BRAKES Sep 10, 2019
Incident date: Aug 16, 2019
WHILE DRIVING THE VEHICLE, THE SERVICE "BRAKE ASSIST" LIGHT CAME ON. I PUT MY FOOT ON THE BRAKE AND HAD NO BRAKES, THEN HAD LIMITED BRAKES WHEN SLOWLY PUMPING THEN PEDAL WENT TO THE FLOOR. THAT WARNING WENT OFF AND THE MALFUNCTION INDICATOR LAMP CAME ON.
BUICK ENVISION (2019) - SERVICE BRAKES Sep 10, 2019
Incident date: Sep 7, 2019
WHILE DRIVING THE VEHICLE, THE SERVICE "BRAKE ASSIST" LIGHT CAME ON. I PUT MY FOOT ON THE BRAKE AND HAD NO BRAKES, THEN HAD LIMITED BRAKES WHEN SLOWLY PUMPING THEN PEDAL WENT TO THE FLOOR. THAT WARNING WENT OFF AND THE MALFUNCTION INDICATOR LAMP CAME ON.
BUICK ENCLAVE (2012) - AIR BAGS Sep 10, 2019
Incident date: May 10, 2019
HELLO I HAVE A PROBLEM WITH THE AIR BAG OF A BUICK ENCLAVE 2012 MANUFACTURED BY GM. AND THEY SAY THAT MY CAR HAS NO PROBLEM OF THAT TYPE AND I SAW THAT CAR THAT YEAR HAS A PROBLEM WITH THE AIR BAG. THE CAR DOES NOT HAVE TO TURN ON THE SERVICE AIR BAG LIGHT BUT HAS HAD NO CRASH OR ANY CHANGE OR REPAIR IN THAT PART THE CAR, GM'S CARLA REPRESENTATIVE SAYS THAT I AM RESPONSIBLE FOR PAYING ALL THE REPA... Read more
BUICK LUCERNE (2009) - ENGINE Sep 10, 2019
Incident date: Aug 17, 2019
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (... Read more
BUICK LESABRE (2004) - UNKNOWN OR OTHER Sep 8, 2019
Incident date: Sep 8, 2019
WHEN FIRST STARTING UP CAR AND THEN PRESS ON THE GAS PEDAL, EITHER IN REVERSE OR FORWARD, THERE IS A SURGE, LIKE THE CABLE IS STICKING. NOT SURE WHY, MAYBE DUE FROM AGE OF CAR OR AN ELECTRONIC CONTROL ISSUE. THE CAR HAS BEEN GARAGED ABOUT 85% OF ITS LIFE.
BUICK CENTURY (2004) - SERVICE BRAKES Sep 7, 2019
Incident date: Aug 14, 2019
FRONT AND REAR BRAKE LINES FAILED LEAVING ME WITH NO BRAKES. I WAS DRIVING AT LOW SPEED. THE REAR BRAKE LINE WAS THE FIRST TO GO. THE FRONT BURST AND ABOUT 4 WEEKS LATER THE CAUSE WAS RUST AND CORROSION. BOTH TIMES THE PEDAL WENT TO THE FLOOR.
BUICK ENCLAVE (2014) - POWER TRAIN Sep 7, 2019
Incident date: Jan 15, 2019
THE TRANSMISSION IS SLIPPING AND FAILING TO SHIFT INTO THE NEXT GEAR ON ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS BEEN PROGRESSIVELY GETTING WORSE OVER THE LAST 7 MONTHS. NOW IT IS AT THE DEALER AND THEY WON'T COVER THE REPAIR BECAUSE THE WARRANTY EXPIRED 2 MONTHS AGO. THE EXACT SAME THING HAPPENED TO MY PRIOR BUICK ENCLAVE WHICH I TRADED IN (BECAUSE OF THIS PROBLEM) WHEN I PURCHASED MY CU... Read more
BUICK ENCLAVE (2012) - UNKNOWN OR OTHER Sep 6, 2019
Incident date: Sep 5, 2019
MY TAILGATE SUDDENLY CLOSES. THERE WAS A RECALL NHTSA # 15V415000 FOR THIS ISSUE BUT MY VIN # WAS NOT INCLUDED. MY MAKE YEAR AND PROBLEM MATCHES THE RECALL
BUICK LACROSSE (2012) - ELECTRONIC STABILITY CONTROL (ESC) Sep 5, 2019
Incident date: Sep 1, 2019
MY VEHICLE STALLED OUT WHILE I WAS ON THE EXPRESS WAY. THEN IT WOULD NOT START WITHOUT A JUMP. CHECK ENGINE LIGHT CAME ON ALONG WITH TRACTION CONTROL LIGHT. COMPUTER PUT OUT A CODE P062F. NOW I HAVE TO GET A JUMP ALMOST EVERY OTHER DAY.
BUICK LACROSSE (2012) - ELECTRICAL SYSTEM Sep 5, 2019
Incident date: Sep 1, 2019
MY VEHICLE STALLED OUT WHILE I WAS ON THE EXPRESS WAY. THEN IT WOULD NOT START WITHOUT A JUMP. CHECK ENGINE LIGHT CAME ON ALONG WITH TRACTION CONTROL LIGHT. COMPUTER PUT OUT A CODE P062F. NOW I HAVE TO GET A JUMP ALMOST EVERY OTHER DAY.
BUICK LACROSSE (2012) - POWER TRAIN Sep 5, 2019
Incident date: Sep 1, 2019
MY VEHICLE STALLED OUT WHILE I WAS ON THE EXPRESS WAY. THEN IT WOULD NOT START WITHOUT A JUMP. CHECK ENGINE LIGHT CAME ON ALONG WITH TRACTION CONTROL LIGHT. COMPUTER PUT OUT A CODE P062F. NOW I HAVE TO GET A JUMP ALMOST EVERY OTHER DAY.
BUICK LACROSSE (2008) - SERVICE BRAKES Sep 5, 2019
Incident date: Dec 31, 2015
SOMETIMES WHEN BRAKES ARE APPLIED, THE CAR DOES NOT COME TO A SMOOTH STOP, BUT RATHER JERKS AHEAD AND TAKES A VERY LONG DISTANCE TO STOP. THIS OCCURS OFTEN ON SNOW COVERED ROADS BUT ALSO OCCURS ON DRY ROADS. MY DAUGHTER WAS IN A SMALL ACCIDENT BECAUSE THE CAR DID NOT STOP IN TIME. THE MESSAGE TO CHECK THE ABS OFTEN SHOWS. I HAVE JUST HAD A NEW BRAKE JOB WITH NEW ROUTERS BUT STILL GET THE MESSAGE ... Read more
Crash
BUICK REGAL (2011) - ENGINE Sep 4, 2019
Incident date: Sep 1, 2018
MOTOR HAS VERY HIGH OIL CONSUMPTION. GOING THROUGH 5 QUARTS OR MORE BEFORE SYSTEM INDICATES THE VEHICLE NEEDS A OIL CHANGE. ENGINE HAS A LOUD RATTLING NOISE AT START UP.
BUICK REGAL (2011) - SERVICE BRAKES Sep 4, 2019
Incident date: Sep 3, 2019
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DECELERATING FROM 60 MPH, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL WITH FORCE, BUT WAS UNABLE TO HAVE THE BRAKE PEDAL RELEASED FROM THE FLOORBOARD. THE VEHICLE CONTINUED TO MOVE AND THE CONTACT HAD TO REACH DOWN AND RELEASE THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES... Read more
BUICK VERANO (2013) - AIR BAGS Sep 4, 2019
Incident date: Jan 21, 2013
MY SERVICE AIR KEEPS COMING UP ON MY DASH BOARD GOES ON AND OFF - BROUGHT IT TO THE DEALER AND SAID IT NEEDS TO BE ON TO FIX IT - SO NOTHING WAS DONE- NOW MY RADIO/ BACKUP CAMERA DOESNT COME ON AND THE DEALER IS TELLING ME I HAVE A SHORT SOME WHERE AND THE COST CAN BE OVER 300.00 JUST TO LOOK AT IT - I HAVE 121.000 MILES NOW BUT IT STARTED FROM THE FIRST YEAR I OWN THE 2013
BUICK LUCERNE (2008) - ELECTRICAL SYSTEM Sep 3, 2019
Incident date: Sep 3, 2019
IN THE LAST MONTH AND A HALF MY 2008 BUICK LUCERNE HAS BURNED UP SIX FUEL PUMP RELAYS IT KEEPS MELTING THE RELAYS AND THE FUSE BLOCK I BELIEVE THIS TO BE A SAFETY HAZARD AS IT COULD CATCH ON FIRE THIS SHOULD DEFINITELY BE RECALLED
BUICK LUCERNE (2008) - FUEL/PROPULSION SYSTEM Sep 3, 2019
Incident date: Sep 3, 2019
IN THE LAST MONTH AND A HALF MY 2008 BUICK LUCERNE HAS BURNED UP SIX FUEL PUMP RELAYS IT KEEPS MELTING THE RELAYS AND THE FUSE BLOCK I BELIEVE THIS TO BE A SAFETY HAZARD AS IT COULD CATCH ON FIRE THIS SHOULD DEFINITELY BE RECALLED
BUICK REGAL (2014) - ENGINE Sep 1, 2019
Incident date: Sep 1, 2019
I WAS DRIVING ABOUT 35 MPH ON CITY STREET AND MY CAR STARTING JERKING I LOOKED AT THE DASH THE GEAR HAD SHIFTED IT SAID 'MD' WHEN I LOOKED AT WHAT GEAR MY CAR WAS IN . THE CAR WAS JERKING MORE AND THERE WAS A LOT OF SMOKE COMING FROM MY CAR THE ENGINE LIGHT ALSO CAME ON . I PANICKED THIS HAS NEVER HAPPENED . I TURNED ON A SIDE STREET AND INSTANTLY PULLED OVER AND TURNED THE CAR OFF. GOT OUT THE CA... Read more
BUICK ENCORE (2014) - ENGINE Aug 31, 2019
Incident date: Aug 24, 2019
CAMSHAFT COVER FAILED PCV SYSTEM HAD COVER REPLACED AT 50,000 MILES UNDER POWER TRAIN WARRANTY ENGINE LIGHT COMES VEHICLE STALLS AT STOP LIGHT THIS HAPPENED AGAIN AT 80,000 MILES THIS TIME BECAUSE OF CAUSING TO MUCH VACUM HAD TO REPLACE INTAKE MANIFOLD GASKET SO IT IS MY THOUGHT MAYBE BUICK SHOULD PUT THIS CAMSHAFT COVER WITH PCV SYSTEM ON RECALL SAME PART FAILED AGAIN.
BUICK ENCORE (2014) - FUEL/PROPULSION SYSTEM Aug 31, 2019
Incident date: Aug 24, 2019
CAMSHAFT COVER FAILED PCV SYSTEM HAD COVER REPLACED AT 50,000 MILES UNDER POWER TRAIN WARRANTY ENGINE LIGHT COMES VEHICLE STALLS AT STOP LIGHT THIS HAPPENED AGAIN AT 80,000 MILES THIS TIME BECAUSE OF CAUSING TO MUCH VACUM HAD TO REPLACE INTAKE MANIFOLD GASKET SO IT IS MY THOUGHT MAYBE BUICK SHOULD PUT THIS CAMSHAFT COVER WITH PCV SYSTEM ON RECALL SAME PART FAILED AGAIN.
BUICK ENCORE (2014) - POWER TRAIN Aug 31, 2019
Incident date: Aug 24, 2019
CAMSHAFT COVER FAILED PCV SYSTEM HAD COVER REPLACED AT 50,000 MILES UNDER POWER TRAIN WARRANTY ENGINE LIGHT COMES VEHICLE STALLS AT STOP LIGHT THIS HAPPENED AGAIN AT 80,000 MILES THIS TIME BECAUSE OF CAUSING TO MUCH VACUM HAD TO REPLACE INTAKE MANIFOLD GASKET SO IT IS MY THOUGHT MAYBE BUICK SHOULD PUT THIS CAMSHAFT COVER WITH PCV SYSTEM ON RECALL SAME PART FAILED AGAIN.
BUICK VERANO (2012) - ENGINE Aug 30, 2019
Incident date: May 19, 2019
I HAVE A 2012 BUICK VERANO WITH ABOUT 115000 MILES ON IT. I HAVE BEEN TO SEVERAL GM DEALERS WITH COMPLAINTS OF EXCESSIVE OIL CONSUMPTION TO THE POINT OF THERE BEING NO OIL IN THE CAR WHATSOEVER AND THEY CLAIMED THERE WAS NO ISSUE. I WENT TO A THIRD SERVICE CENTER AND THEY DID OVER 700 DOLLARS WORTH OF WORK THAT NEEDED TO BE DONE BECAUSE OF DAMAGE TO THE ENGINE FROM LOW OIL. GENERAL MOTORS CUSTOMER... Read more
BUICK REGAL (2013) - EXTERIOR LIGHTING Aug 29, 2019
Incident date: Aug 1, 2019
DRIVER SIDE HEADLIGHT BEGAN DEVELOPING MOISTURE INSIDE AND THE HEADLAMP ULTIMATELY FAILED.
BUICK ENCLAVE (2015) - ELECTRICAL SYSTEM Aug 29, 2019
Incident date: Aug 29, 2019
WHILE SITTING AT A STOP AND THE VEHICLE IN THE PARK POSITION, THE LOCKS LOCKED, UNLOCKED, AND RELOCATED. AFTER INITIALLY FEELING THIS COULD BE A ONE TIME OCCURRENCE, IT HAPPENED ONCE AGAIN AND EXTENDED. THE SECOND OCCURRENCE HAPPENED ABOUT 7-9 TIMES BETWEEN LOCK AND UNLOCK. DURING THE SECOND OCCURRENCE, I NOTICED THE GEAR SHIFT DISPLAY WAS FLASHING IN AND OUT OF PARK. MY CONCERN IS THIS MAY BE MOR... Read more
BUICK REGAL (2011) - ELECTRICAL SYSTEM Aug 28, 2019
Incident date: Aug 26, 2019
WHENEVER I AM DRIVING MY VEHICLE FOR AN HOUR IT STARTS TO STALL OR SPUTTER IN TRAFFIC AND THE ENGINE DIES COMPLETELY. IT WILL RESTART BUT STILL CONTINUES TO HESITATE WHEN ACCELERATING. I'VE TAKEN IT TO A MECHANIC AND NO ERROR CODES POP UP WHEN THIS HAPPENS SO THEY DO NOT KNOW THE CAUSE OR HOW TO FIX THE ISSUE.
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