Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jul 7, 2019
I GOT A 2012 BUICK REGAL I BROUGHT IT JULY 2018 MY CAR WAS DIED OUT OF NOWHERE ABOUT 5 MONTHS PRIOR LIST AND THEN AFTER I CHANGED MY OIL MY CAR DIDN'T GO ANYMORE IT SOUNDED LIKE A CHAIN THE FIRST NIGHT AFTER THEY CHANGE THE OIL AND THEN THE NEXT DAY I DROVE IT FOR 2 HOURS I DON'T KNOW IF THE TIMING IS OFF OR WHAT
Incident date: Jun 19, 2019
VEHICLE DISPLAYS SERVICE AIRBAG MESSAGE INTERMITTENT WHILE DRIVING ALSO DOES NOT SHOW AIRBAG IS ON FOR PASSENGER
BUICK
REGAL TOURX
(2018) - WHEELS
Dec 11, 2019
Incident date: Nov 6, 2019
I OWN A 2018 BUICK REGAL TOURX ESSENCE THAT IS OUTFITTED WITH CONTINENTAL PRO CONTACT TX P235/50R18 TIRES. ON 11/6/2019, I FOUND THAT THE FRONT RIGHT (PASSENGER) SIDE TIRE HAD LITERALLY BLOWN OUT AFTER SITTING OVERNIGHT THE GARAGE. IT LOOKED LIKE TIRE HAD EXPLODED. MILEAGE WAS 7357 AT THE TIME. I AM 85 YEARS OLD AND I AM THANKFUL THAT THIS DID NOT OCCUR WHILE DRIVING AT A HIGH SPEED. CAR WAS PICKE... Read more
Incident date: Dec 11, 2019
THE CAR WAS JUST PURCHASED ON 112619 AND THE DAY I BOUGHT I GOT WARNING LIGHT ON DASH NEXT DAY CAR IS IN REDUCED POWER MODE, TOOK BACK TO CARMAX TO HAVE THIS ISSUE RESOLVED THEY CLEANED TPS ADV IT WAS DIRTY POOR CONTACT. TWO DAYS LATER THE LIGHT IS BACK ON THIS TIME THE CAR IS SENT TO BUICK DEALERSHIP IN GILBERT THEY REPLACED THE THROTTLE POSITION SENSOR AND I WAS TOLD ISSUE IS FIXED 24 HOURS LATE... Read more
Incident date: Dec 11, 2019
THE CAR WAS JUST PURCHASED ON 112619 AND THE DAY I BOUGHT I GOT WARNING LIGHT ON DASH NEXT DAY CAR IS IN REDUCED POWER MODE, TOOK BACK TO CARMAX TO HAVE THIS ISSUE RESOLVED THEY CLEANED TPS ADV IT WAS DIRTY POOR CONTACT. TWO DAYS LATER THE LIGHT IS BACK ON THIS TIME THE CAR IS SENT TO BUICK DEALERSHIP IN GILBERT THEY REPLACED THE THROTTLE POSITION SENSOR AND I WAS TOLD ISSUE IS FIXED 24 HOURS LATE... Read more
Incident date: Sep 8, 2015
APPROXIMATELY FOUR YEARS AGO, MY STEERING STARTED SLIPPING AND BECOMING TIGHTER IN TIGHT (<95 DEGREE) TURNS. WITHIN A SHORT TIME SPAN, THE PROBLEM BECAME CONSTANT. IT IS IMPOSSIBLE TO ENTER OR EXIT A PARKING SPOT. THE DEALER QUOTED ME $2500 TO REPAIR AND SAID THE PROBLEM IS FREQUENT ON BUICK ENCLAVES FROM 2010 ON.
Incident date: Dec 9, 2019
I WAS DRIVING OUT A NAVY FEDERAL BANK IN AUGUSTA GEORGIA AND WHEN MAKING A LEFT TURN, MY STEERING WHEEL LOCKED AND CAUSED ME TO CRASH INTO A LIGHT POLE AND RUINED MY ENTIRE FRONT END OF MY VEHICLE. IT LOCKED AS IF THE CAR WASN'T THERE IN MOTION AND AS IF IT WAS A SAFETY PROCEDURE FOR THE STEERING WHEEL.
Crash
Incident date: Dec 1, 2019
I HAVE AN 2010 BUICK LACROSSE CXL I'VE HAD FOR 8YEARS WITHIN THOSE YEARS I'VE REPLACED THE CATALYTIC CONVERTER 2X WHICH IS PRETTY PRICEY CONSIDERING THEIRS 3PARTS. THIS RECENT TIME IT WAS REPLACED THERE WAS GAS IN THE OIL. MY MECHANIC STATES IT BECAUSE OF THE HIGH PRESSURE FUEL PUMP. WHICH I FEEL SHOULD BE REPLACED BY BUICK THERE'S NO WAY I SHOULD BE CHANGING A CONVERTER THIS OFTEN.
Incident date: Mar 28, 2019
THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. A... Read more
Incident date: Mar 28, 2019
THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. A... Read more
Incident date: Mar 28, 2019
THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. A... Read more
Incident date: Dec 9, 2019
THE LOWER PORTION OF THE WINDSHIELD FOGS ON THE CENTER AND PASSENGER SIDE AT THE START OF THE ENGINE THEN BECOMES A FULL WINDSHIELD FOG WHEN I TURN ON THE DEFOG AND FAN _ COMPLETELY OBSTRUCTING VISION. THIS HAS HAPPENED WHEN THE CAR IS STATIONARY OR BEING DRIVN. CURRENTLY, IT IS AT THE DEALERSHIP FOR THE 2ND TIME REQUESTING REPAIRS. THE EVENT IS RECURRING.
Incident date: Nov 20, 2019
POWER STEERING PUMP WAS REPLACED SEPT 2017 DUE TO INTERMITTENT STEERING PROBLEMS WHEN MAKING RIGHT HAD TURNS GENERALLY AT LOWER SPEEDS (78066 MILEAGE). NOVEMBER 2019 SAME ISSUE (98302 MILEAGE) DEALER TOLD ME WITH SOME CARS TWO YEARS IS THE LIFE OF A POWER STEERING PUMP. I WOULD NOT BE ABLE TO CONTROL THE VEHICLE IF THIS HAPPENED A ANY RATE OF SPEED. ALSO, THE AIR CONDITIONER HAS BEEN REPAIRED ... Read more
Incident date: Nov 20, 2019
POWER STEERING PUMP WAS REPLACED SEPT 2017 DUE TO INTERMITTENT STEERING PROBLEMS WHEN MAKING RIGHT HAD TURNS GENERALLY AT LOWER SPEEDS (78066 MILEAGE). NOVEMBER 2019 SAME ISSUE (98302 MILEAGE) DEALER TOLD ME WITH SOME CARS TWO YEARS IS THE LIFE OF A POWER STEERING PUMP. I WOULD NOT BE ABLE TO CONTROL THE VEHICLE IF THIS HAPPENED A ANY RATE OF SPEED. ALSO, THE AIR CONDITIONER HAS BEEN REPAIRED ... Read more
Incident date: Oct 2, 2019
REAR DOOR LIFTGATE, CLOSES SUDDENLY HARD WHEN TRYING TO OPEN AT ALL TIMES.
2 injured
Incident date: Sep 24, 2019
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL WINDING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. JOHNNY LONDOFF CHEVROLET (1375 DUNN RD, FLORISSA... Read more
Incident date: Dec 1, 2019
RANDOM ACTIVATION OF PARKING BRAKE WHILE THE CAR IS IN DRIVE. MOST OFTEN OCCURS WHEN ON A SLOPE AND A LOW SPEED. MULTIPLE INCIDENTS HAVE OCCURRED SINCE PURCHASE IT HAS CONTINUED TO GET WORSE. THE VEHICLE HAS BEEN IN FOR SERVICE MANY TIMES WITH NO RESOLUTION. I OPENED A CASE WITH GM ON 9/12/2019 BUT THEY HAVE NOT RETURNED MY CALLS OR EMAILS SINCE 10/3/19. THERE HAS BEEN SEVERAL INSTANCES OF T... Read more
Incident date: Oct 19, 2019
WHILE DRIVING THE AIRBAGS DEPLOYED. NO ACCIDENT OF ANY SORT. MY CAR HAS NEVER BEEN IN AN ACCIDENT! GM DOES NOT WANT TO BE LIABLE. IM A SINGLE MOM. IM $2000 AWAY FROM PAYING THE CAR OFF, TO BE CAR NOTE FREE AS I HAVE A DAUGHTER IN COLLEGE. I HAVE THE CAR SERVICED REGULARLY . THEIR DATA IS INCORRECT.
2 injured
Incident date: Oct 19, 2019
WHILE DRIVING THE AIRBAGS DEPLOYED. NO ACCIDENT OF ANY SORT. MY CAR HAS NEVER BEEN IN AN ACCIDENT! GM DOES NOT WANT TO BE LIABLE. IM A SINGLE MOM. IM $2000 AWAY FROM PAYING THE CAR OFF, TO BE CAR NOTE FREE AS I HAVE A DAUGHTER IN COLLEGE. I HAVE THE CAR SERVICED REGULARLY . THEIR DATA IS INCORRECT.
2 injured
Incident date: Nov 28, 2019
MY CAR HAS BEEN BLOWING LIGHT BULBS VERY FREQUENTLY. I NOTICED THAT THE WIRE WHAT IS CHARD AND BURNED AND NAKED RESULTING IN THE WIRES TOUCHING EACH OTHER AND CAUSING MY LIGHTS TO FAIL. I REPLACE THE WIRING HARNESS ONCE AND TWO MONTHS LATER THE INSULATION WAS BURNT OFF OF THE WIRE AGAIN. THERE HAS BEEN 2 INSTANCES WHERE IVE BEEN DRIVING AND MY HEADLIGHTS HAVE WENT COMPLETELY OUT AT NIGHT TIME AND ... Read more
Incident date: Nov 28, 2019
MY CAR HAS BEEN BLOWING LIGHT BULBS VERY FREQUENTLY. I NOTICED THAT THE WIRE WHAT IS CHARD AND BURNED AND NAKED RESULTING IN THE WIRES TOUCHING EACH OTHER AND CAUSING MY LIGHTS TO FAIL. I REPLACE THE WIRING HARNESS ONCE AND TWO MONTHS LATER THE INSULATION WAS BURNT OFF OF THE WIRE AGAIN. THERE HAS BEEN 2 INSTANCES WHERE IVE BEEN DRIVING AND MY HEADLIGHTS HAVE WENT COMPLETELY OUT AT NIGHT TIME AND ... Read more
Incident date: Jul 22, 2019
8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ... Read more
Incident date: Jul 22, 2019
8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ... Read more
Incident date: Jul 22, 2019
8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ... Read more
Incident date: Apr 10, 2015
PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.
Incident date: Apr 10, 2015
PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.
Incident date: Apr 10, 2015
PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.
Incident date: Nov 21, 2019
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE SERVICE POWER STEERING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN ELECTRICAL FAILURE OCCURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT STATED THAT THE FAILURE ... Read more
Incident date: Nov 21, 2019
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE SERVICE POWER STEERING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN ELECTRICAL FAILURE OCCURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT STATED THAT THE FAILURE ... Read more
Incident date: Nov 1, 2019
THE FRONT ENGINE MOUNT HAS BROKEN AND BEEN REPLACED TWO TIMES IN UNDER 100K MILES. LOUD CLUNK IS PRESENT ON TAKE OFF, SHAKING AND VIBRATION WHEN ACCELERATING IS PRESENT TOO. THE FIRST TIME WAS JUST OUTSIDE OF WARRANTY AT 60K MILES.
Incident date: Nov 1, 2019
THE FRONT ENGINE MOUNT HAS BROKEN AND BEEN REPLACED TWO TIMES IN UNDER 100K MILES. LOUD CLUNK IS PRESENT ON TAKE OFF, SHAKING AND VIBRATION WHEN ACCELERATING IS PRESENT TOO. THE FIRST TIME WAS JUST OUTSIDE OF WARRANTY AT 60K MILES.
BUICK
RENDEZVOUS
(2005) - FUEL/PROPULSION SYSTEM
Nov 24, 2019
Incident date: Nov 23, 2019
FULE LEAKES FROM FUEL PRESSURE REGULATOR.
Incident date: Nov 20, 2019
WAS DRIVING MY CAR AND WENT TO TURN INTO THE GAS STATION. WHEN I TRIED TO TURN IT WAS A LOUD WHIRRING SOUND. I TOOK IT BACK TO WHERE I BOUGHT IT. I HAVEN'T EVEN OWNED THE CAR FOR 30 DAYS YET. THEY SAID POWER STEERING FLUID WAS LEAKING. THEY CHECKED TO SEE IF IT WAS COMING FROM PUMP OR HOSE AND IT WAS FROM THE PUMP. SO HAD TO REPLACE POWER STEERING PUMP. GOT MY CAR BACK LAST NIGHT AND THE STEERING ... Read more
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. SPORADICALLY, WHILE STARTING THE VEHICLE, THE DOORS FAILED TO LOCK, THE GEAR SHIFTER FAILED TO SHIFT, AND THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE REVVED, THE RPMS INCREASED, AND THE ECO WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876), BUT WAS NO... Read more
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. SPORADICALLY, WHILE STARTING THE VEHICLE, THE DOORS FAILED TO LOCK, THE GEAR SHIFTER FAILED TO SHIFT, AND THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE REVVED, THE RPMS INCREASED, AND THE ECO WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876), BUT WAS NO... Read more
Incident date: Nov 16, 2019
THE POWER STEERING HAS STOPPED WORKING. I HAD TO REPLACE THE BATTERY ON THE CAR. AFTER I REPLACED THE BATTERY, THE POWER STEERING HAD STOPPED WORKING. THE VEHICLE WAS STATIONARY.
Incident date: Oct 1, 2019
AIR BAGS LIGHT STAYS ON REAR WIPER STOP WORKING
Incident date: Oct 1, 2019
AIR BAGS LIGHT STAYS ON REAR WIPER STOP WORKING
Incident date: Nov 13, 2019
I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LO... Read more
Incident date: Nov 13, 2019
I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LO... Read more
Incident date: Nov 7, 2019
I PURCHASED THE VEHICLE ON 11/4/19. THE DEALERSHIP, SALESMAN OR SERVICE DEPARTMENT. DIDN'T INFORM ME OR PUT IT IN WRITING THAT THE CRANKSHAFT SENSOR WAS FAULTY ON THE VEHICLE. JOHN EAGLE ACURA DIDN'T CONSIDER SAFETY FIRST. ON 11/7/19 AT 48,076 MILES THE VEHICLE WON'T CRANK. IT WAS COLD AND RAINY SO I DIDN'T DRIVE THE VEHICLE. ON 11/17/19 I DROVE THE VEHICLE TO CHURCH AT 48,124 MILES. WHEN I GOT OU... Read more
Incident date: Nov 7, 2019
I PURCHASED THE VEHICLE ON 11/4/19. THE DEALERSHIP, SALESMAN OR SERVICE DEPARTMENT. DIDN'T INFORM ME OR PUT IT IN WRITING THAT THE CRANKSHAFT SENSOR WAS FAULTY ON THE VEHICLE. JOHN EAGLE ACURA DIDN'T CONSIDER SAFETY FIRST. ON 11/7/19 AT 48,076 MILES THE VEHICLE WON'T CRANK. IT WAS COLD AND RAINY SO I DIDN'T DRIVE THE VEHICLE. ON 11/17/19 I DROVE THE VEHICLE TO CHURCH AT 48,124 MILES. WHEN I GOT OU... Read more
Incident date: Nov 7, 2019
I PURCHASED THE VEHICLE ON 11/4/19. THE DEALERSHIP, SALESMAN OR SERVICE DEPARTMENT. DIDN'T INFORM ME OR PUT IT IN WRITING THAT THE CRANKSHAFT SENSOR WAS FAULTY ON THE VEHICLE. JOHN EAGLE ACURA DIDN'T CONSIDER SAFETY FIRST. ON 11/7/19 AT 48,076 MILES THE VEHICLE WON'T CRANK. IT WAS COLD AND RAINY SO I DIDN'T DRIVE THE VEHICLE. ON 11/17/19 I DROVE THE VEHICLE TO CHURCH AT 48,124 MILES. WHEN I GOT OU... Read more
Incident date: Nov 10, 2019
MY CAR SHOWED MESSAGE WARNING " SERVICE SIDE DETECTION SYSTEM" DURING WINTER STORM IN SYRACUSE NY. THIS MESSAGE IS ON AND OFF. ALSO, DRIVER SIDE WARNING LIGHT ON DRIVER MIRROR SHOWS INACCURATE. IT IS ON WHEN THERE WERE NO CAR. ALSO IT IS OFF WHEN THERE ARE CAR ON MY LEFT SIDE. SOMETIMES THIS HAPPENS WITHOUT ANY WARNING. MY CAR IS BIG, HAS BLIND SPOT, THIS FEATURE IS VERY IMPORTANT. I CHECKED THE... Read more
BUICK
RENDEZVOUS
(2002) - FUEL/PROPULSION SYSTEM
Nov 17, 2019
Incident date: Feb 10, 2012
OVER HEATING FOR NO REASON. SOMETIMES THE FUEL LINE SEEMS CLOGGED OR FULL BUT WILL ACT AS IF IT OUT OF GAS. HAVE CHANGED THE ALTERNATOR AND DISTRIBUTOR AND THE PROBLEM IS STILL OCCURING. WAS TOLD THAT IT WAS A RADIATOR BUT THERE SEEMS TO BE A DEFECT WITH THE FUEL SYSTEM. SOME DAYS IT WILL START TO RUN HOT AND IF YOU KEEP YOYR FOOT ON THE GAS THE HOT TEMP WILL GO DOWN. LEAKING OUT GAS FROM LEFT SID... Read more
BUICK
RENDEZVOUS
(2002) - UNKNOWN OR OTHER
Nov 17, 2019
Incident date: Feb 10, 2012
OVER HEATING FOR NO REASON. SOMETIMES THE FUEL LINE SEEMS CLOGGED OR FULL BUT WILL ACT AS IF IT OUT OF GAS. HAVE CHANGED THE ALTERNATOR AND DISTRIBUTOR AND THE PROBLEM IS STILL OCCURING. WAS TOLD THAT IT WAS A RADIATOR BUT THERE SEEMS TO BE A DEFECT WITH THE FUEL SYSTEM. SOME DAYS IT WILL START TO RUN HOT AND IF YOU KEEP YOYR FOOT ON THE GAS THE HOT TEMP WILL GO DOWN. LEAKING OUT GAS FROM LEFT SID... Read more
Incident date: Nov 4, 2019
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO MANSFIELD BUICK GMC (1400 PARK AVE W, MANSFIELD, OH 44906, (419) 529-3211) WHERE IT WAS DIAGNOSED THAT THERE WERE MISFIRES ON CYLINDER NUM... Read more
Incident date: Nov 2, 2019
WE WERE DRIVING OUR BUICK ENCLAVE ON I 94 EXPRESSWAY NEAR MERRIMAN ROAD NEAR DETROIT METRO AIRPORT WHEN WE HIT A CONSTRUCTION ZONE. WE SLOWED DOWN TO 15 MPH WHEN CAR BEHIND HIT US GOING FULL HIGHWAY SPEED. THERE WERE 4 PEOPLE IN THE CAR. 2 OF THE PEOPLE (THE DRIVER AND PASSENGER BEHIND THE DRIVER) DID NOT HAVE THE SHOULDER SEAT BELT HOLD. THE DRIVER HIT THE STEERING WHEEL AND THE PASSENGER HIT THE... Read more
Crash
4 injured
Incident date: Sep 10, 2019
CAR HAS GONE THROUGH 3 FUEL PUMP RELAY FUSES IN 3 MONTHS LAST ONE STARTED ON FIRE JUST FROM STARTING VEHICLE
Fire
Incident date: Sep 10, 2019
CAR HAS GONE THROUGH 3 FUEL PUMP RELAY FUSES IN 3 MONTHS LAST ONE STARTED ON FIRE JUST FROM STARTING VEHICLE
Fire