Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Nov 20, 2019
POWER STEERING LEAKS, THE GAS GAUGE AND OTHER GAUGES DON'T WORK, MOST THE ELECTRICAL DON'T WORK INSIDE THE CAR, MAKES A WEIRD NOISE WHEN IT BACKS UP AND THE ENGINE REVS WHEN IT'S STARTS AND SOMETIMES WHEN IT DRIVES AND GOES FASTER EVEN WHEN YOU ARE NOT HITTING THE GAS
Incident date: Nov 20, 2019
POWER STEERING LEAKS, THE GAS GAUGE AND OTHER GAUGES DON'T WORK, MOST THE ELECTRICAL DON'T WORK INSIDE THE CAR, MAKES A WEIRD NOISE WHEN IT BACKS UP AND THE ENGINE REVS WHEN IT'S STARTS AND SOMETIMES WHEN IT DRIVES AND GOES FASTER EVEN WHEN YOU ARE NOT HITTING THE GAS
Incident date: Sep 20, 2019
POWER STEERING LEAKS, THE GAS GAUGE AND OTHER GAUGES DON'T WORK, MOST THE ELECTRICAL DON'T WORK INSIDE THE CAR, MAKES A WEIRD NOISE WHEN IT BACKS UP AND THE ENGINE REVS WHEN IT'S STARTS AND SOMETIMES WHEN IT DRIVES AND GOES FASTER EVEN WHEN YOU ARE NOT HITTING THE GAS, THE GAS TANK BLOWS OUT GAS WHEN WE ARE PUMPING GAS LIKE IT'S FULL BUT IT'S NOT, THE WINDOW CRACKED FROM A LITTLE PEDDLE AND THE WH... Read more
Incident date: Sep 20, 2019
POWER STEERING LEAKS, THE GAS GAUGE AND OTHER GAUGES DON'T WORK, MOST THE ELECTRICAL DON'T WORK INSIDE THE CAR, MAKES A WEIRD NOISE WHEN IT BACKS UP AND THE ENGINE REVS WHEN IT'S STARTS AND SOMETIMES WHEN IT DRIVES AND GOES FASTER EVEN WHEN YOU ARE NOT HITTING THE GAS, THE GAS TANK BLOWS OUT GAS WHEN WE ARE PUMPING GAS LIKE IT'S FULL BUT IT'S NOT, THE WINDOW CRACKED FROM A LITTLE PEDDLE AND THE WH... Read more
Incident date: Sep 20, 2019
POWER STEERING LEAKS, THE GAS GAUGE AND OTHER GAUGES DON'T WORK, MOST THE ELECTRICAL DON'T WORK INSIDE THE CAR, MAKES A WEIRD NOISE WHEN IT BACKS UP AND THE ENGINE REVS WHEN IT'S STARTS AND SOMETIMES WHEN IT DRIVES AND GOES FASTER EVEN WHEN YOU ARE NOT HITTING THE GAS, THE GAS TANK BLOWS OUT GAS WHEN WE ARE PUMPING GAS LIKE IT'S FULL BUT IT'S NOT, THE WINDOW CRACKED FROM A LITTLE PEDDLE AND THE WH... Read more
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED. ON TWO SEPARATE OCCASIONS, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING TO APPROXIMATELY 10 MPH. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED. AFTER DRIVING THE VEHICLE FOR A WHILE, IT REGAINED SPEED AND WAS ABLE TO BE DRIVEN NORMALLY. THE CONT... Read more
Incident date: Mar 9, 2010
I NEED TO REPORT MY 2000 BUICK LESABRE, APPARENTLY HAS AND OIL LEAK. WHILE DRIVING, YOU CAN SMELL OIL LEAKING ON THE EXHAUST PIPES/MANIFOLD SYSTEM. I READ WHERE SOME ENGINES WITH THE 3.8L ENGINES: CHEVY'S, PONTIAC'S, BUICK REGAL'S ARE BEING RECALLED FOR OIL LEAKING FROM VALVE COVER GASKETS (WHEN HARD BRAKING IS APPLIED) ON TO THE EXHAUST SYSTEM PARTS AND COULD CAUSE A FIRE, IN THE ENGINE COMPARTME... Read more
BUICK
PARK AVENUE
(1999) - FUEL/PROPULSION SYSTEM
Dec 29, 2019
Incident date: Dec 25, 2019
STALL WHILE DRIVING
Incident date: Dec 1, 2019
CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB
Incident date: Dec 1, 2019
CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB
Incident date: Dec 1, 2019
CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB
Incident date: Oct 23, 2019
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
Incident date: Oct 23, 2019
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
Incident date: Oct 23, 2019
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
Incident date: Dec 20, 2019
BRAKES LOCKED UP WHILE DRIVING NO HWY. AT SPEEDS OVER 50 MPH. DEALERSHIP CHECKED CODES FOUND NOTHING WRONG. THIS HAPPENED FOUR TIMES IN 8000 MILES.
Incident date: Dec 20, 2019
I WAS ON THE HIGHWAY ON THE INTERIOR LANE AT 75 MPH WHEN ALL THE SUDDEN I GOT A AUDIBLE AND VISUAL ALARM INDICATING STEERING FAILURE. I THEN GOT THE SAME FOR STABILTRAK FAILURE. THE STEERING ASSIST WAS OBVIOUSLY GONE IMMEDIATELY AND THE CAR STARTED FLOATING BACK AND FORTH. I HAD MY WIFE AND 92 YEAR OLD MOTHER-IN -LAW WITH ME AND IT WAS MISTING HEAVILY SO I CAREFULLY CONTINUED TO DRIVE AT A RED... Read more
Incident date: Dec 20, 2019
I WAS ON THE HIGHWAY ON THE INTERIOR LANE AT 75 MPH WHEN ALL THE SUDDEN I GOT A AUDIBLE AND VISUAL ALARM INDICATING STEERING FAILURE. I THEN GOT THE SAME FOR STABILTRAK FAILURE. THE STEERING ASSIST WAS OBVIOUSLY GONE IMMEDIATELY AND THE CAR STARTED FLOATING BACK AND FORTH. I HAD MY WIFE AND 92 YEAR OLD MOTHER-IN -LAW WITH ME AND IT WAS MISTING HEAVILY SO I CAREFULLY CONTINUED TO DRIVE AT A RED... Read more
Incident date: Dec 24, 2019
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK... Read more
Incident date: Dec 24, 2019
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK... Read more
Incident date: Dec 24, 2019
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK... Read more
Incident date: Sep 18, 2019
MY AWD WENT OUT ON 3 OCCASIONS, EACH TIME I WAS TOLD THEY FOUND NOTHING. ONE DAY I LOST ACCELERATION POWER AND THEN THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID MY PISTONS WERE NOT FIRING AND HAD TO BE REPLACED WITH THE TURBO. ALL WAS COVERED, HOWEVER TWO WEEKS LATER MY RED OIL ALARM CAME ON, I WAS OUT OF OIL. THE CAR WENT BACK TO DEALER, ALL OIL WAS BURNED UP AND SO WAS MY TURBO. I HAD TAKEN MY ... Read more
Incident date: Dec 21, 2019
11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUN... Read more
Incident date: Dec 21, 2019
11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUN... Read more
Incident date: Dec 21, 2019
11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUN... Read more
Incident date: Dec 19, 2019
THE BRAKE PEDAL GETS 'STUCK' DURING NORMAL BREAKING. I HAVE TO PUT MY FOOT UNDER THE PEDAL AND PULL IT BACK UP OR THE BRAKES WILL NOT DISENGAGE.
Incident date: Nov 6, 2019
TL* THE CONTACT LEASES A 2014 BUICK VERANO. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. IN ADDITION, ALL THE WARNING INDICATORS RANDOMLY ILLUMINATED AND ALL THE DOOR LOCKS WENT UP AND DOWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE LEASING MECHANIC WHO DIAGNOSED THAT THE WIRING UNDERNEATH THE... Read more
Incident date: Nov 6, 2019
TL* THE CONTACT LEASES A 2014 BUICK VERANO. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. IN ADDITION, ALL THE WARNING INDICATORS RANDOMLY ILLUMINATED AND ALL THE DOOR LOCKS WENT UP AND DOWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE LEASING MECHANIC WHO DIAGNOSED THAT THE WIRING UNDERNEATH THE... Read more
Incident date: Dec 16, 2019
THIS IS A HAZARDOUS ISSUE. I CAN BE DRIVING AND THE CAR STALLS OUT ENGINE REDUCE, TRACTION LIGHT COMES ON, AND EVERYTHING STARTS TO ACT UP. THE HEAT STOPS WORKING AS WELL
Incident date: Dec 23, 2016
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
Incident date: Sep 9, 2016
I HAVE NOT HEARD BACK ABOUT THE STATUS OF A PRIOR COMPLAINT THAT I SUBMITTED AND WAS WRITTEN BACK ONCE ABOUT. MY COMPLAINT READ AS FOLLOWED: 'THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE... Read more
Incident date: Dec 19, 2019
I HAVE BEEN HAVING PROBLEMS WHERE MY CAR WONT START, WHEN TRYING LIGHTS RAPIDLY BLINK, SOMETIMES THE RADIO AND DIRECTIONALS WONT WORK, AND SOMETIMES IT CUTS OFF WHILE DRIVING. MY CAR IS A 2015 BUICK LACROSSE WITH 14K MILES ON IT.
Incident date: Dec 15, 2019
LAST COUPLE YEARS I BEEN HAVING PROBLEMS WITH THE TRANSMISSION SKIPPING, HESITATING A LOT THE DEALER TOLD ME THERE IS BIG PROBLEM WITH THE TRANSMISSION IN THIS VEHICLE AND THEY TOLD ME I WILL NEED NEW TRANSMISSION OR IT HAS TO BE REBUILT BECAUSE IT WILL GET WORSE WITH TIME. MY MECHANIC ADD SOME LUCAS TO HELP SMOOTH UP THE SHIFTING AND I DID THAT TWICE AND IT GETTING WORSE NOW SO I DON'T KNOW WHAT ... Read more
Incident date: Dec 9, 2019
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHELTON BUICK GMC (855 SOUTH ROCHESTER ROAD, ROCHESTER HILLS, MICHIGAN, (248)-651-5500) WHERE THE DEALER REPLACED THE AIR BAG WIRING HARNESS CONNECTOR DUE TO CORROSION OR LOOSE CONNECTORS. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE MANUFACTURER... Read more
Incident date: Oct 21, 2019
WEIRD ENGINE NOISE , WHEN SWITCHING THE IGNITION SWITCH SOMETIMES DELAY, ALSO DASH LIGHTS AND HEADLIGHTS ALSO AC DOESN'T WORK AND LOW OIL , LOW AIR , AND LOW COOLANT LIGHTS TURN ON EVEN IF ALL OF THEM ARE FULL AT THE RIGHT LEVEL .
Incident date: Oct 21, 2019
WEIRD ENGINE NOISE , WHEN SWITCHING THE IGNITION SWITCH SOMETIMES DELAY, ALSO DASH LIGHTS AND HEADLIGHTS ALSO AC DOESN'T WORK AND LOW OIL , LOW AIR , AND LOW COOLANT LIGHTS TURN ON EVEN IF ALL OF THEM ARE FULL AT THE RIGHT LEVEL .
Incident date: Oct 21, 2019
WEIRD ENGINE NOISE , WHEN SWITCHING THE IGNITION SWITCH SOMETIMES DELAY, ALSO DASH LIGHTS AND HEADLIGHTS ALSO AC DOESN'T WORK AND LOW OIL , LOW AIR , AND LOW COOLANT LIGHTS TURN ON EVEN IF ALL OF THEM ARE FULL AT THE RIGHT LEVEL .
Incident date: Nov 15, 2019
RIGHT HID HEADLAMP ASSEMBLY CONTAINS MOISTURE AND PREMATURELY WEARS OUT BALLAST. EVEN AFTER REPLACING BALLAST AND REMOVING MOISTURE IT HAS SLOWLY STARTED TO REAPPEAR ON THE INSIDE OF THE HEADLAMP ASSEMBLY.
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IN NEUTRAL, IT SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN POSITION. THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE PASSENGER TURNED OFF THE IGNITION. THE CONTACT DROVE THE VEHICLE HOME. WHILE DRIVI... Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IN NEUTRAL, IT SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN POSITION. THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE PASSENGER TURNED OFF THE IGNITION. THE CONTACT DROVE THE VEHICLE HOME. WHILE DRIVI... Read more
Incident date: Sep 21, 2019
I PURCHASED A NEW 2018 ENCLAVE IN SEPTEMBER OF 2018. I RECEIVED A RECALL LETTER FOR THE VEHICLE SOMETIME DURING THE SPRING 2019 SO I WENT TO MY DEALER SERVICE DEPARTMENT TO GET IT CHECK AND I WAS TOLD EVERYTHING WAS FINE. THEN IN SEPTEMBER I NOTICED THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY SO I TOOK IT TO THE DEALER SERVICE DEPT. ASAP. THEY TOLD ME THERE WAS AN ... Read more
Incident date: Jun 15, 2019
2019 BUICK ENCORE SPORT TOURING WITH AUTOMATIC HEADLIGHT CONTROL. THE ISSUE IS AN ANNOYING SENSOR FOR THE HEADLIGHTS. THE VEHICLE HAS LED DRL'S AND THUS BELIEVE THAT THE HEADLIGHTS SHOULD NOT BE ACTIVATED UNTIL DUSK AT THE EARLIEST. HOWEVER ON THIS VEHICLE THE SENSOR WITH ACTIVATE THE HEADLIGHTS IN FULL NOON SUN-WHILE AT OTHER TIMES CAN TRAVEL THROUGH A DARK TUNNEL AND THEY WILL NOT AVTIVATE UNTI... Read more
Incident date: Dec 13, 2019
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT NOTICED CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT AND THAT THE FUSE WAS BLOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Incident date: Dec 13, 2019
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT NOTICED CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT AND THAT THE FUSE WAS BLOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Incident date: Dec 13, 2019
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT NOTICED CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT AND THAT THE FUSE WAS BLOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Incident date: Jun 15, 2019
SINCE THE VEHICLE WAS PURCHASED NEW, A 2019 ENCORE SPORT TOURING, HAVE HAD ISSUES WITH THE STEREO VOLUME AND IT DOESN'T MATTER IF THE VEHICLE IS MOVING OR STATIONARY.. WHEN SWITCHING FROM FM TO XM THERE IS A HUGE DIFFERENCE IN AUDIO VOLUME. THE VOLUME WHILE LISTENING TO XM IS WHAT YOU WOULD CONSIDER AS NORMAL HOWEVER WHEN SWITCHING TO FM THE VOLUME IS ONLY 1/2 (WITHOUT ADJUSTING/MODIFYING VOLUME L... Read more
Incident date: Sep 19, 2018
I WAS DRIVING DOING ALMOST 50 WHEN IT SHUT OFF WITH NO WARNING THE STEERING WHEEL LOCKED UP THE BRAKES WERE NOT WORKING. THE FIRST TIME THIS HAPPENED I JUST LET THE CAR COAST TO A STOP, THE SECOND TIME WAS EXACTLY THE SAME EXCEPT I PUT THE CAR IN NEUTRAL WHILE I STILL HAD A GOOD BIT OF SPEED AND CRUNK IT BACK UP. THE CAR ALWAYS CRANK RIGHT BACK UP WITH NO PROBLEM AND DRIVES FINE. I'VE CHANGE MY FU... Read more
Incident date: Sep 19, 2018
I WAS DRIVING DOING ALMOST 50 WHEN IT SHUT OFF WITH NO WARNING THE STEERING WHEEL LOCKED UP THE BRAKES WERE NOT WORKING. THE FIRST TIME THIS HAPPENED I JUST LET THE CAR COAST TO A STOP, THE SECOND TIME WAS EXACTLY THE SAME EXCEPT I PUT THE CAR IN NEUTRAL WHILE I STILL HAD A GOOD BIT OF SPEED AND CRUNK IT BACK UP. THE CAR ALWAYS CRANK RIGHT BACK UP WITH NO PROBLEM AND DRIVES FINE. I'VE CHANGE MY FU... Read more
Incident date: Sep 19, 2018
I WAS DRIVING DOING ALMOST 50 WHEN IT SHUT OFF WITH NO WARNING THE STEERING WHEEL LOCKED UP THE BRAKES WERE NOT WORKING. THE FIRST TIME THIS HAPPENED I JUST LET THE CAR COAST TO A STOP, THE SECOND TIME WAS EXACTLY THE SAME EXCEPT I PUT THE CAR IN NEUTRAL WHILE I STILL HAD A GOOD BIT OF SPEED AND CRUNK IT BACK UP. THE CAR ALWAYS CRANK RIGHT BACK UP WITH NO PROBLEM AND DRIVES FINE. I'VE CHANGE MY FU... Read more
Incident date: Jul 7, 2019
I GOT A 2012 BUICK REGAL I BROUGHT IT JULY 2018 MY CAR WAS DIED OUT OF NOWHERE ABOUT 5 MONTHS PRIOR LIST AND THEN AFTER I CHANGED MY OIL MY CAR DIDN'T GO ANYMORE IT SOUNDED LIKE A CHAIN THE FIRST NIGHT AFTER THEY CHANGE THE OIL AND THEN THE NEXT DAY I DROVE IT FOR 2 HOURS I DON'T KNOW IF THE TIMING IS OFF OR WHAT
Incident date: Jul 7, 2019
I GOT A 2012 BUICK REGAL I BROUGHT IT JULY 2018 MY CAR WAS DIED OUT OF NOWHERE ABOUT 5 MONTHS PRIOR LIST AND THEN AFTER I CHANGED MY OIL MY CAR DIDN'T GO ANYMORE IT SOUNDED LIKE A CHAIN THE FIRST NIGHT AFTER THEY CHANGE THE OIL AND THEN THE NEXT DAY I DROVE IT FOR 2 HOURS I DON'T KNOW IF THE TIMING IS OFF OR WHAT