Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: May 1, 2019
THE PAINT ON THE HOOD ROOF AND PARTIAL TRUNK OF MY BLACK VEHICLE IS OXIDIZING VERY BADLY. IS THIS THE CORRECT FORUM TO REPORT THIS ISSUE?
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Jan 14, 2020
Incident date: Oct 6, 2019
STRONG SMELL OF GAS OUTSIDE THE RENDEZOUS AT FIRST AFTER FILLING CAR WHICH SEEM TO OCCUR ONLY WHEN NEWLY FILLED. NOW THE STRONG SMELL OUTSIDE OF CAR IS CONTINUOUS AND FUEL IS LEAKING. THIS IS A SUBJECT OF RECALL BUT DATE OF RECALL IS TOO OLD FOR GM TO HONOR THE RECALL. HAVE BEEN TOLD THAT THE FUEL TANK HAS TO BE REPLACED.
Incident date: Jan 10, 2020
AIR BAG AND SIDE DECTION LIGHTS BLINK DON'T WORK AND HEADLIGHT DON'T WORK AND CAR STOPS RUNNING WIPERS ONLY WORK ON HIGH WATER POURS ON MY FOOT WHEN IT RAINS HAS TO IN TO SHOP AGAIN TOMMROW GAYLORD MICH
Incident date: Jan 10, 2020
AIR BAG AND SIDE DECTION LIGHTS BLINK DON'T WORK AND HEADLIGHT DON'T WORK AND CAR STOPS RUNNING WIPERS ONLY WORK ON HIGH WATER POURS ON MY FOOT WHEN IT RAINS HAS TO IN TO SHOP AGAIN TOMMROW GAYLORD MICH
Incident date: Jan 10, 2020
AIR BAG AND SIDE DECTION LIGHTS BLINK DON'T WORK AND HEADLIGHT DON'T WORK AND CAR STOPS RUNNING WIPERS ONLY WORK ON HIGH WATER POURS ON MY FOOT WHEN IT RAINS HAS TO IN TO SHOP AGAIN TOMMROW GAYLORD MICH
Incident date: Jan 7, 2020
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE SHIFTING GEARS AT LOW RATES OF SPEED, THE VEHICLE SHIFTED ABNORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SPOKE WITH A DEALER BORCHERDING BUICK GMC (9737 KINGS AUTO MALL RD, CINCINNATI, OH 45249, (513) 677-9200) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT NOT... Read more
Incident date: Jan 14, 2020
THE DOORS, SPECIFICALLY REAR DOORS, IN THIS VEHICLE GET STUCK IN AN OPEN OR CLOSED POSITION. IT APPEARS TO BE A DEFECT THAT CAUSES THE DOOR LATCH TO STAY IN THE CLOSED POSITION, TRAPPING CHILDREN OR OTHER PASSENGERS IN THE BACK SEAT, OR PREVENTING THE DOOR FROM CLOSING. FROM INTERNET RESEARCH, THIS IS A COMMON ISSUE WITH THE LUCERNE (NOT JUST 2006) AND THE LACROSSE. FIRST WE HAD THE PASSENGER ... Read more
Incident date: Jun 17, 2019
TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR SERVICE AT AN INDEPENDENT MECHANIC, THE MECHANIC NOTICED ABOVE THE DRIVER SIDE REAR SPRING SUSPENSION WAS CORRODED THROUGH. IN ADDITION DUE TO THE CORROSION ON THE TOP OF THE SPRING, THE VEHICLE DOES NOT HAVE SUPPORT CAUSING THE VEHICLE TO SWERVE BACK AND FORTH. THE VEHICLE WAS TAKEN TO BOB PION BUICK... Read more
Incident date: Nov 21, 2019
GEAR SHIFT RELEASE SWITCH KNOB BROKEN : CAUSING NOT GOING INTO PARK OR IN PARK POSITION BUT ENGINE WON'T TURN OFF DUE TO NOT BEING IN PARK. THERE ARE NOT REPLACEMENT PARTS AVAILABLE.
Incident date: Nov 21, 2019
GEAR SHIFT RELEASE SWITCH KNOB BROKEN : CAUSING NOT GOING INTO PARK OR IN PARK POSITION BUT ENGINE WON'T TURN OFF DUE TO NOT BEING IN PARK. THERE ARE NOT REPLACEMENT PARTS AVAILABLE.
Incident date: Nov 21, 2019
GEAR SHIFT RELEASE SWITCH KNOB BROKEN : CAUSING NOT GOING INTO PARK OR IN PARK POSITION BUT ENGINE WON'T TURN OFF DUE TO NOT BEING IN PARK. THERE ARE NOT REPLACEMENT PARTS AVAILABLE.
Incident date: Jan 6, 2020
THE HEADLIGHT ASSEMBLY SEAL IS ALLOWING MOISTURE TO ACCUMULATE IN THE HEADLIGHTS CAUSING DIMMING & LOW LIGHTING, THE HEADLIGHTS TO GO ON & OFF PERIODICALLY WITHOUT WARNING AND CAUSING THE ASSEMBLY WIRING TO MELT, CAUSING MORE DAMAGE AND ELECTRICAL PROBLEMS. WHILE MY HUSBAND DRIVING TO WORK IN THE EARLY MORNING ON THE HIGHWAY, THE HEADLIGHTS SUDDENLY STOPPED WORKING AND HAD TO USE HIS HIGH BEAM ... Read more
Incident date: Jan 12, 2020
PERIODICALLY AT CRUISING SPEED OF 50 TO 60 MILES AN HOUR, SPEEDOMETER WILL FLUCTUATE WILDLY BETWEEN 25 AND 40 MPH. WHEN IT DOES THIS TRANSMISSION DOES NOT KNOW WHAT GEAR TO BE IN, AND IN THE EVENT THAT THE SPEEDOMETER NEEDLE GOES ALL THE WAY TO ZERO, IT WILL NOT ENGAGE WHEN YOU PRESS THE GAS PEDAL EVEN IF YOU'RE IN GEAR, ONLY THING YOU CAN DO IS PULL OFF AND SHUT IT DOWN AND WAIT SEVERAL SECONDS T... Read more
Incident date: Jan 12, 2020
PERIODICALLY AT CRUISING SPEED OF 50 TO 60 MILES AN HOUR, SPEEDOMETER WILL FLUCTUATE WILDLY BETWEEN 25 AND 40 MPH. WHEN IT DOES THIS TRANSMISSION DOES NOT KNOW WHAT GEAR TO BE IN, AND IN THE EVENT THAT THE SPEEDOMETER NEEDLE GOES ALL THE WAY TO ZERO, IT WILL NOT ENGAGE WHEN YOU PRESS THE GAS PEDAL EVEN IF YOU'RE IN GEAR, ONLY THING YOU CAN DO IS PULL OFF AND SHUT IT DOWN AND WAIT SEVERAL SECONDS T... Read more
Incident date: Jan 12, 2020
PERIODICALLY AT CRUISING SPEED OF 50 TO 60 MILES AN HOUR, SPEEDOMETER WILL FLUCTUATE WILDLY BETWEEN 25 AND 40 MPH. WHEN IT DOES THIS TRANSMISSION DOES NOT KNOW WHAT GEAR TO BE IN, AND IN THE EVENT THAT THE SPEEDOMETER NEEDLE GOES ALL THE WAY TO ZERO, IT WILL NOT ENGAGE WHEN YOU PRESS THE GAS PEDAL EVEN IF YOU'RE IN GEAR, ONLY THING YOU CAN DO IS PULL OFF AND SHUT IT DOWN AND WAIT SEVERAL SECONDS T... Read more
Incident date: Dec 25, 2019
MULTI-FUNCTION SWITCH FAILED. FRONT WINDSHIELD WIPERS FAILED TO FUNCTION AS DESIGNED. THEY WOULD ONLY ENGAGE WHEN YOU USED THE RIGHT TURN SIGNAL. NO OTHER FUNCTION OF THE WIPER MULTI-FUNCTION SWITCH WOULD WORK. THIS LEFT NO WIPER FUNCTIONALITY UNLESS YOU TURNED RIGHT FROM A COMPLETE STOP. THE INTERMITTENT FUNCTION AND FRONT WINDSHIELD CLEANER BUTTON DID NOT FUNCTION. VEHICLE WAS IN MOTIO... Read more
Incident date: Jan 2, 2020
THE DOOR LOCKS DON'T OPERATE AS IT WAS DESIGNED DUE TO A BINDING LOCK ROD GROMMET PREVENTING THE LOCK ROD FROM ACTUATING THE LOCK. THIS WAS NOT DUE TO ANY ACCIDENT NOR WAS THE CAR TRAVELING TO INITIATE THIS PROBLEM.
Incident date: Jan 6, 2020
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Incident date: Jul 2, 2018
I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM ... Read more
Incident date: Jul 2, 2018
I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM ... Read more
Incident date: Jul 2, 2018
I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM ... Read more
Incident date: Jan 2, 2020
SERVICE AIRBAG WAS DISPLAYED ON THE DASHBOARD WHEN I STARTED MY VEHICLE. TOOK IT IN TO A BUICK DEALERSHIP AND IT WAS THE AIRBAG MODULE. MY CONCERN IS THAT IT WENT OUT AT ALL IN A VEHICLE THAT HAD LESS THAN 100,000 MILES ON IT AND IF IT WOULD HAPPEN AGAIN.
Incident date: Jan 6, 2020
ON 1/06/2020, WHILE DRIVING, THE BRAKES LOCKED UP ON MY 2018 BUICK ENCLAVE.(MILEAGE ABOUT 23,000) THE VEHICLE HAS AN ELECTRONIC PARKING BRAKE ,WHICH WAS OFF. SUDDENLY, THE PARKING BREAK LIGHT CAME ON AND SERVICE LIGHTS WERE ILLUMINATED. FORTUNATELY, I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD, CALL GM AND THE CAR WAS TOWED TO A LOCAL DEALER. SEVERAL WEEKS EARLIER, UPON STARTING, THE PARKING... Read more
Incident date: Jan 5, 2020
WHEN START UP, AC AUTOMATICALLY STARTS AND COMPRESSOR SOUNDS LIKE LOUD DRAGGING NOISE AND NO COLD AIR COMES OUT!! THIS HAS HAPPENED 3 TIMES SINCE PURCHASED ON 1/18/2018.
1 injured
Incident date: Jan 5, 2020
WHEN START UP, AC AUTOMATICALLY STARTS AND COMPRESSOR SOUNDS LIKE LOUD DRAGGING NOISE AND NO COLD AIR COMES OUT!! THIS HAS HAPPENED 3 TIMES SINCE PURCHASED ON 1/18/2018.
1 injured
Incident date: Dec 25, 2019
OUR FAMILY'S 2011 BUICK LACROSSE ONLY HAS 57K MILES ON IT, AND THE ENGINE ALREADY HAS PERMANENT IRREVERSIBLE DAMAGE FROM A MANUFACTURER OVERSIGHT IN WHICH THE TIMING CHAIN "SKIPS TIME." WHILE DRIVING ON THE HIGHWAY, THE CAR UNPREDICTABLY LOST ALL POWER, INCLUDING POWER BRAKES AND POWER STEERING. I QUICKLY MUSCLED THE CAR TO THE SHOULDER AND CAME TO A COMPLETE STOP, BUT THIS CREATED A VERY DANGE... Read more
Incident date: Oct 1, 2019
EXCESSIVE OIL CONSUMPTION PROBLEM. I OWN A 2013 BUICK VERANO WITH A 2.4L ENGINE, APPROXIMATELY 100,000 MILES. WE HAVE RECENTLY NOTICED WHEN CHECKING THE OIL IN-BETWEEN OIL CHANGES THAT THERE WAS NO OIL ON THE DIPSTICK. E.G.., AT 40 OR 50% LIFE LEFT FOR OIL CHANGE, THERE WAS NO OIL ON THE DIPSTICK. IN THE PAST THE CAR HAS NEVER USED OR LEAKED A DROP OF OIL. IN DOING SOME ADDITIONAL RESEARC... Read more
Incident date: Jan 7, 2020
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC DUE TO A FLAT TIRE. THE CONTACT WAS INFORMED THE INNER TIE ROD BUSHING HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000.
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED A BLUE PLASTIC TRIM DETACHED WITHIN THE HEADLIGHT CAUSING THE ILLUMINATION OF THE HEADLIGHT TO BE REDUCED. THE VEHICLE WAS TAKEN TO HYATT BUICK GMC LOCATED AT 922 FRONTAGE RD E, MYRTLE BEACH, SC 29577, PHONE NUMBER: 843-480-0029 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS ... Read more
Fire
Incident date: Jan 1, 2019
WHEN THE VEHICLE GETS WARMER DURING TRANSIT, THE TRANSMISSION BEGINS TO SLIP. IT GETS WORSE AND THE DURATION OF THE SLIP BEGINS TO. LAST LONGER.
Incident date: Dec 4, 2019
AIRBAG ISSUE- AIRBAG SENSORS HAVE BEEN CONSTANTLY GOING OFF AND ON AS VEHICLE IS IN MOTION. REGARDLESS OF TURNS, SPEEDS, MOTION, WEATHER, TEMPERATURE OF VEHICLE, IT COMES ON AND OFF. ISSUE STARTED AT 45,400 MILES. STRUTS ISSUE- STRUTS HAVE BECOME UNSAFE AT 45,600 MILES, THE VEHICLE HAS A TREMENDOUS DROP ON THE REAR, RIGHT PASSENGER END, WHEN REVERSING FROM A DRIVE WAY WITH AN INCLINE.
Incident date: Dec 4, 2019
AIRBAG ISSUE- AIRBAG SENSORS HAVE BEEN CONSTANTLY GOING OFF AND ON AS VEHICLE IS IN MOTION. REGARDLESS OF TURNS, SPEEDS, MOTION, WEATHER, TEMPERATURE OF VEHICLE, IT COMES ON AND OFF. ISSUE STARTED AT 45,400 MILES. STRUTS ISSUE- STRUTS HAVE BECOME UNSAFE AT 45,600 MILES, THE VEHICLE HAS A TREMENDOUS DROP ON THE REAR, RIGHT PASSENGER END, WHEN REVERSING FROM A DRIVE WAY WITH AN INCLINE.
Incident date: Dec 28, 2019
WHILE DRIVING THE CAR COMPLETELY SHUTS OFF AND I'VE HAD CLOSE CALLS. I WAS DRIVING ON THE HIGHWAY AND SIDE STREET WHEN THIS HAPPENED.
Incident date: Dec 28, 2019
WHILE DRIVING THE CAR COMPLETELY SHUTS OFF AND I'VE HAD CLOSE CALLS. I WAS DRIVING ON THE HIGHWAY AND SIDE STREET WHEN THIS HAPPENED.
Incident date: Dec 28, 2019
WHILE DRIVING THE CAR COMPLETELY SHUTS OFF AND I'VE HAD CLOSE CALLS. I WAS DRIVING ON THE HIGHWAY AND SIDE STREET WHEN THIS HAPPENED.
Incident date: Oct 28, 2019
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE INFORMATION SCREEN AND BACK UP CAMERA WERE INOPERABLE. THE VEHICLE WAS TAKEN TO PARKS BUICK GMC (2640 LAURENS RD, GREENVILLE, SC 29607, (864) 568-7276) TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE CONTACT WAS INFORMED THAT THE INFORMATION CENTER AND RADIO NEEDED TO BE RE... Read more
Incident date: Dec 19, 2019
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, 706-955-7066). THE DEALER DIAGNOSED THAT THE SWITCH CI... Read more
Incident date: Dec 19, 2019
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, 706-955-7066). THE DEALER DIAGNOSED THAT THE SWITCH CI... Read more
Incident date: Dec 26, 2019
CONDENSATION, WATER ACCUMULATION IN DRIVER-SIDE HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. DIAGNOSTIC AT GM DEALERSHIP STATED THAT WATER ACCUMULATION IS DUE TO BAD SEAL; ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED. CONSUMER CONTACTED GENERAL MOTORS TO REQUEST ASSISTANCE THROUGH A CUSTOMER SATISFACTION PROGRAM. GM STATED AND THAT SEAL/CONDENSATION IS NOT THEIR CONCERN UNTIL THERE IS A SA... Read more
Incident date: Aug 28, 2019
MY BUICK LACROSSE WAS HANDLING JUST FINE UNTIL I PUT A HEAVY PIECE OF LUGGAGE INTO THE TRUNK. I GOT BACK IN THE CAR AND IT WOULDN'T START. A MESSAGE WAS ON MY DASHBOARD SAYING THERE WAS A POWER STEERING PROBLEM. I WAS AT THE AIRPORT, SO A TOW TRUCK DRIVER WAS ON THE SCENE WITHIN MINUTES. THE TOW TRUCK DRIVER JUMPED MY CAR. HE HANDED ME THE TRIM COVER THAT COVERS THE BATTERY. I'M NOT SURE IF HE TOO... Read more
Incident date: Nov 4, 2019
I WAS SITTING AT A RED LIGHT ON A CITY STREET WHEN A CAR GOING OVER 60 MPH HIT THE CAR BEHIND ME THAT WAS WAITING FOR THE SAME LIGHT, WITH SUCH FORCE IT TOOK OUT MY DRIVERS SIDE REAR END AND WAS THEN PUSHED ONTO THE MEDIUM AND INTO ONCOMING TRAFFIC. THE 2ND IMPACT TO MY VEHICLE WAS THE SPEEDING CAR WHO THEN HIT ME AND EMBEDDED ITSELF INTO MY REAR END. AT THIS TIME WAS THE 3RD IMPACT WHEN I WAS PUS... Read more
Crash
6 injured
Incident date: Dec 31, 2019
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE UPPER INTAKE MANIFOLD EXPLODED INTO PIECES. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED THAT THE ENGINE COVER AND FUEL FILTER EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE D... Read more
Incident date: Dec 31, 2019
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE UPPER INTAKE MANIFOLD EXPLODED INTO PIECES. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED THAT THE ENGINE COVER AND FUEL FILTER EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE D... Read more
Incident date: Dec 16, 2019
PASSENGER AIR BAG OFTEN DISPLAYS 'OFF' WHEN PASSENGER IS PRESENT AND SOMETIMES DISPLAYS 'ON' WITH SEAT BELT WARNING DISPLAYED WITH NO PASSENGER PRESENT. THIS OCCURS WITH VEHICLE IN MOTION. DEALERSHIP STATED 'THIS IS A FREQUENT PROBLEM. WE FIXED 2 LAST WEEK'. COST FOR REPAIR IS $1148!!!!
Incident date: Sep 1, 2017
BLACK MOLD FOUND IN VEHICLE, RAIN LEAKED THRU SUNROOF, FOUND FLOOR BOARDS SOAKED IN WATER, MOLD AND MOISTURE PRESENT ON THE DASH, SEATS, AIR CONDITIONING VENTS, AND ALL OVER THE INTERIOR. BACK DOOR LIFTGATE DOESN'T WORK. WAS NOT INFORMED BY SELLER OF HEALTH DANGERS OF THIS VEHICLE, NOR DID HE INFORM US THAT IT HAD BEEN WRECKED BEFORE.
Incident date: Sep 1, 2017
BLACK MOLD FOUND IN VEHICLE, RAIN LEAKED THRU SUNROOF, FOUND FLOOR BOARDS SOAKED IN WATER, MOLD AND MOISTURE PRESENT ON THE DASH, SEATS, AIR CONDITIONING VENTS, AND ALL OVER THE INTERIOR. BACK DOOR LIFTGATE DOESN'T WORK. WAS NOT INFORMED BY SELLER OF HEALTH DANGERS OF THIS VEHICLE, NOR DID HE INFORM US THAT IT HAD BEEN WRECKED BEFORE.
Incident date: Sep 1, 2017
BLACK MOLD FOUND IN VEHICLE, RAIN LEAKED THRU SUNROOF, FOUND FLOOR BOARDS SOAKED IN WATER, MOLD AND MOISTURE PRESENT ON THE DASH, SEATS, AIR CONDITIONING VENTS, AND ALL OVER THE INTERIOR. BACK DOOR LIFTGATE DOESN'T WORK. WAS NOT INFORMED BY SELLER OF HEALTH DANGERS OF THIS VEHICLE, NOR DID HE INFORM US THAT IT HAD BEEN WRECKED BEFORE.
Incident date: Jul 15, 2019
DRIVING AT NITE TO ER AND ON WAY I THOUGHT I MUST HAVE HIT IGNITION BUTTON BUT CAR JUST LOCKED UP LOST ALL POWER. I CALLED GM THEY GOT BACK TO ME SAID THEY WOULD BE SENDING SOMEONE TO SEE CAR. I DID RECK CAR NOT TO BAD BUT BAD ENOUGH TO TAKE HOLE FRONT BUMPER OFF. I AM SO MAD BECAUSE I THOUGHT I WAS CRAZY THINKING CAR WOULD JUST LOOS ALL POWER AND EVEN LOCKED ME IN CAR COULD NOT OPEN DOOR THANK GO... Read more
Crash
Incident date: Jul 15, 2019
DRIVING AT NITE TO ER AND ON WAY I THOUGHT I MUST HAVE HIT IGNITION BUTTON BUT CAR JUST LOCKED UP LOST ALL POWER. I CALLED GM THEY GOT BACK TO ME SAID THEY WOULD BE SENDING SOMEONE TO SEE CAR. I DID RECK CAR NOT TO BAD BUT BAD ENOUGH TO TAKE HOLE FRONT BUMPER OFF. I AM SO MAD BECAUSE I THOUGHT I WAS CRAZY THINKING CAR WOULD JUST LOOS ALL POWER AND EVEN LOCKED ME IN CAR COULD NOT OPEN DOOR THANK GO... Read more
Crash
Incident date: Nov 20, 2019
POWER STEERING LEAKS, THE GAS GAUGE AND OTHER GAUGES DON'T WORK, MOST THE ELECTRICAL DON'T WORK INSIDE THE CAR, MAKES A WEIRD NOISE WHEN IT BACKS UP AND THE ENGINE REVS WHEN IT'S STARTS AND SOMETIMES WHEN IT DRIVES AND GOES FASTER EVEN WHEN YOU ARE NOT HITTING THE GAS