Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Apr 14, 2020
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS IDLING FLAMES APPEARED FROM UNDER THE HOOD. NO INJURIES WERE REPORTED. THE CAUSE WAS UNDETERMINED. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE ON FLAMES WERE SUDDENLY PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE DEPARTMENT AND P... Read more
Fire
Incident date: Apr 14, 2020
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS IDLING FLAMES APPEARED FROM UNDER THE HOOD. NO INJURIES WERE REPORTED. THE CAUSE WAS UNDETERMINED. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE ON FLAMES WERE SUDDENLY PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE DEPARTMENT AND P... Read more
Fire
Incident date: Feb 7, 2017
SEAT BELT IS HARD TO LOCK AND STICKS WHEN YOU TRY TO ADJUST IT. IT WILL LOCK UP AROUND YOUR NECK. IT WILL LOCKUP IN MOTION OR STANDING STILL. IT HAS BEEN DOING IT SINCE I PURCHASED THE CAR 02/07/2018
Incident date: Apr 18, 2020
THE CAR WAS REAR ENDED WHILE PARKED. THE CAR IS TOTALED. THE CAR MOVED UP SEVERAL FEET UPON IMPACT IN PARK AND HIT THE TRAILER THAT WAS PARKED IN FRONT OF IT. THE AIRBAGS DID NOT DEPLOY AND THE SCREEN SHOWED AN ERROR MESSAGE FOLLOWING THE ACCIDENT THAT SAID "SERVICE AIRBAGS". THERE WAS NO PRIOR NOTIFICATION OF THIS SORT PREVIOUS TO THE ACCIDENT. THIS AIRBAG ISSUE SHOULD HAVE BEEN ALERTED BEFORE ... Read more
Crash
1 injured
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Apr 27, 2020
Incident date: Mar 25, 2020
FUEL DRIPPING FROM TANK DUE TO CRACK AROUND INLET
Incident date: Apr 26, 2020
CAR WOULD SHUT OFF WHEN COMING TO A LIGHT SLOW TO GO WHEN PULLING OFF STALLED HAD IT FIX AT JOHN MILES BUICK LAST SUMMER NOW IT STARTED BACK .CAR SEEM TO SHIFT GEAR ON IT OWN RADIO GO DIM THEM BRIGHT UP BY ITSELF .JOHN MILES SAY THEY CAN'T FIND THE ISSUE AUTO START ON KEY CHAIN DO NOT WORK ALL THE TIME EVEN WHEN YOU CHANGE THE BATTERIES
Incident date: Apr 26, 2020
CAR WOULD SHUT OFF WHEN COMING TO A LIGHT SLOW TO GO WHEN PULLING OFF STALLED HAD IT FIX AT JOHN MILES BUICK LAST SUMMER NOW IT STARTED BACK .CAR SEEM TO SHIFT GEAR ON IT OWN RADIO GO DIM THEM BRIGHT UP BY ITSELF .JOHN MILES SAY THEY CAN'T FIND THE ISSUE AUTO START ON KEY CHAIN DO NOT WORK ALL THE TIME EVEN WHEN YOU CHANGE THE BATTERIES
Incident date: Apr 25, 2020
SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN... Read more
Incident date: Apr 25, 2020
SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN... Read more
Incident date: Apr 25, 2020
SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN... Read more
Incident date: Apr 23, 2020
SERVICE SIDE DETECTION LIGHT CAME ON, BLIND SPOT WARNING LIGHTS MALFUNCTION EVEN WHEN SYSTEM IS TURNED OFF. FROM OTHER REPORTS THIS IS DUE TO A DESIGN FLAW OF THE SENSOR THAT ALLOWS IT TO CORRODE QUICKLY/EASILY. PLEASE ISSUE A RECALL, MANY HAVE HAD THIS ISSUE.
Incident date: Apr 24, 2020
TL* THE CONTACT'S FATHER OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE FOR APPROXIMATELY 5 WEEKS, WHEN HIS FATHER WAS ATTEMPTING TO JUMP START THE BATTERY WHEN ON THE SECOND ATTEMPT THERE WAS AN EXPLOSION IN THE ENGINE COMPARTMENT. THE CONTACT AND HIS FATHER WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT WAS CONTACTED HOWEVER... Read more
Fire
Incident date: Apr 23, 2000
GEARS OF TRANSMISSION ABRUPT AND HARD CONSTANTLY FLASHING SOME KIND OF SERVICE TRANSMISSION JERKS ON AUTO STOP BEEN HAVING PROBLEMS SINCE I GOT IT STARTING AT ABOUT 10000 MILES NOW HAS 48000 MILES
Incident date: Apr 22, 2000
I HAVE HAD MY CAR IN SHOP AT LEAST 10 TIMES FOR THE SAME REASON AND IT NEVER ENDS. THEY KEEP CHANGING OR DOING SOMETHING TO THE GEAR SHIFTER. IT KEEPS SAYING SERVICE TRANSMISSION NOW IT SAYING ALL KINDS OF WARNINGS ABOUT STEERING EXCEEDING SPEED TRACK SOMETHING PLUS SERVICE TRANSMISSION WON'T SHIFT SOON ETC IT'S RIDICULOUS TO PAY THIS MUCH FOR A CAR AND HAVE IT IN THE SHOP THIS MANY TIMES IN 2 YEA... Read more
Incident date: Nov 26, 2019
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS IN... Read more
Incident date: Nov 26, 2019
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS IN... Read more
Incident date: Jan 12, 2020
LOSING OIL NOT VISIBLE, APPEARS TO BE VALVE COVER GASKET, OIL PAN, HOSE. ADDING A QUART A MONTH.
Incident date: Jan 12, 2020
LOSING OIL NOT VISIBLE, APPEARS TO BE VALVE COVER GASKET, OIL PAN, HOSE. ADDING A QUART A MONTH.
Incident date: Apr 1, 2020
SIDE DETECTION SYSTEM STOP WORKING DO TO REAR SENSOR BRACKET UNDER REAR BUMPER,SHOULD BE UNDER WARRANTY BUT DEALER WILL NOT COVER. WIFE IS BLIND IN ONE EYE SHOULD HAVE WORKING
Incident date: Apr 21, 2020
ENGINE HAS 66,164 MILES ON IT, IT IS USING 1.4 QUARTS EVERY 1500 TO 2000 MILES. I'VE KEPT MAINTENANCE ON TIME! HAD TO ADD OIL AND AT 68,132 MILES HAD TO PUT 4 QUARTS IN THIS IS SECOND TIME. I'M TOLD ITS ALL BUICKS ARE DOING THIS? $12.00 EVERY 2000 MILES? ENGINE LIGHT SAYS ON! NAPA - PRODEMAND READ OUT. THIS SUV IS ON CITY STREETS
Incident date: Apr 21, 2020
ENGINE HAS 66,164 MILES ON IT, IT IS USING 1.4 QUARTS EVERY 1500 TO 2000 MILES. I'VE KEPT MAINTENANCE ON TIME! HAD TO ADD OIL AND AT 68,132 MILES HAD TO PUT 4 QUARTS IN THIS IS SECOND TIME. I'M TOLD ITS ALL BUICKS ARE DOING THIS? $12.00 EVERY 2000 MILES? ENGINE LIGHT SAYS ON! NAPA - PRODEMAND READ OUT. THIS SUV IS ON CITY STREETS
Incident date: Apr 1, 2020
MY CAR ISN'T LEAKING ANY OIL SO IT IS BURNING IT AND ITS IT'S UNDER WARRANTY STILL BUT THEY WON'T FIX ANYTHING ON IT AND OTHER YEAR AND MAKE MODELS ARE HAVING THE SAME PROBLEM.
Incident date: Apr 1, 2020
MY CAR ISN'T LEAKING ANY OIL SO IT IS BURNING IT AND ITS IT'S UNDER WARRANTY STILL BUT THEY WON'T FIX ANYTHING ON IT AND OTHER YEAR AND MAKE MODELS ARE HAVING THE SAME PROBLEM.
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A HOSPITAL PARKING LOT, WHEN HE ENTERED THE VEHICLE AND DETECTED PLASTIC BURNING ODOR AS THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE AND TOWED TO HIS RESIDENCE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ELECTRONIC FUEL PUMP WAS NEEDING TO BE REPLACED. UPON I... Read more
Fire
Incident date: Apr 13, 2020
BLIND SPOT DETECTION SENSORS BECOME CORRODED DUE TO BEING EXPOSED TO THE ENVIRONMENT. THIS IS A FAULTY DESIGN AND AN EXPENSIVE REPAIR. GM REFUSES TO ACKNOWLEDGE THE PROBLEM EVEN THOUGH THE SYSTEM CAN FAIL AT ANYTIME WITHOUT WARNING AND CAUSE AN ACCIDENT. WHEN THE SENSORS BECOME CORRODED, THEY COULD ALSO CAUSE OTHER PROBLEMS WITH THE ELECTRICAL SYSTEMS IN THE VEHICLE, THOUGH THIS HAS NOT HAPPENE... Read more
Incident date: Nov 8, 2017
RADIO WON'T TURN ON AFTER I START CAR. HOWEVER IF I TURN ON RADIO BEFORE STARTING CAR AND THE DOOR IS OPEN IT WILL COME ON. IF I LEAVE THE RADIO ON AND SHUT CAR DOWN AND LEAVE CAR, WHEN I RETURN & BEFORE START THE CAR, THE RADIO WILL COME ON UPON START UP. SEEM LIKE THERE IS A RADIO CONTROL SWITCH IN THE DOOR AREA THAT IS TEMPERMENTAL.
Incident date: Apr 1, 2020
WHEN I TURN THE STEERING WHEEL, YOU ARE ABLE TO HEAR A CREAKING SOUND THAT IS VERY PRONOUNCED. THIS JUST STARTED ALL SUDDENLY. THIS HAPPENS WHEN TURNING THE STEERING WHEEL TO THE LEFT AS WELL AS THE RIGHT.
Incident date: Oct 17, 2019
NUMEROUS TIMES AT HIGHWAY SPEED MERGING ON AND OFF RAMPS INTO TRAFFIC THE POWER STEERING GOES OUT CAUSING ME TO APPLY MORE UPPER ARM STRENGTH TO MERGE AND THEN THE POWER STEERING COMES BACK ON CAUSING ME TO JERK THE VEHICLE INTO TRAFFIC ALMOST CAUSING ME TO HIT VEHICLES IN FARTHEST LANE.
Incident date: Apr 14, 2020
I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.
Crash
Incident date: Apr 14, 2020
I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.
Crash
Incident date: Apr 14, 2020
I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.
Crash
Incident date: Apr 6, 2020
THAT WERE INSTALLED ON ORIGINALLY... ON THE CONTINENTAL WEBSITE, THERE ARE CUSTOMER COMPLAINTS ABOUT THESE TIRES WEARING OUT TOO FAST AND BUBBLING UP ON SIDES OF TIRES. I AM EXPERIENCING BOTH OF THESE ISSUES. WAS TOLD BY SERVICE, THAT I NEED TO PAY $1100.00 DOLLARS. I ASKED TO SPEAK TO SERVICE MANAGER, NOW I NEED TO PAY $500.00 FOR TIRES, AND GET THE SAME TIRES... SO I GET TO GO THROUGH THIS AGAIN... Read more
Incident date: Apr 12, 2020
THE POWER LIFTGATE DOOR OPENS 75% OF THE WAY WHEN I PUSH BUTTON OR MANUALLY BUT THEN STARTS TO CLOSES AGAIN. I HAVE BEEN HIT BY THE DOOR SEVERAL TIMES ALREADY DUE TO DOOR CLOSING. ALSO DAY LIGHT ON PASSENGER FRONT GOES ON AND OFF. IT WILL WORK FOR A FEW DAYS THEN NOT WORK FOR WEEKS. HAVE HAD LIGHT BULB REPLACED AND CONTINUES TO HAPPEN. *TR
Incident date: Apr 12, 2020
THE POWER LIFTGATE DOOR OPENS 75% OF THE WAY WHEN I PUSH BUTTON OR MANUALLY BUT THEN STARTS TO CLOSES AGAIN. I HAVE BEEN HIT BY THE DOOR SEVERAL TIMES ALREADY DUE TO DOOR CLOSING. ALSO DAY LIGHT ON PASSENGER FRONT GOES ON AND OFF. IT WILL WORK FOR A FEW DAYS THEN NOT WORK FOR WEEKS. HAVE HAD LIGHT BULB REPLACED AND CONTINUES TO HAPPEN. *TR
Incident date: Apr 8, 2020
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FA... Read more
BUICK
RENDEZVOUS
(2004) - VEHICLE SPEED CONTROL
Apr 14, 2020
Incident date: Apr 6, 2020
MY VEHICLE HAS BEEN PICKING UP SPEED FOR NO REASON. THE VEHICLE WAS NOT TAKEN TO NOR TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. ALSO, THE FUEL PUMP IS NOT WORKING. I CAN FILL IT UP WITH GAS AND THE LIGHT WILL STILL TURN ON. MAYBE AFTER DRIVING FOR A COUPLE MILES OR MAKING A TURN THE LIGHT WILL TURN OFF. *TR
BUICK
RENDEZVOUS
(2004) - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Apr 14, 2020
Incident date: Apr 6, 2020
MY VEHICLE HAS BEEN PICKING UP SPEED FOR NO REASON. THE VEHICLE WAS NOT TAKEN TO NOR TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. ALSO, THE FUEL PUMP IS NOT WORKING. I CAN FILL IT UP WITH GAS AND THE LIGHT WILL STILL TURN ON. MAYBE AFTER DRIVING FOR A COUPLE MILES OR MAKING A TURN THE LIGHT WILL TURN OFF. *TR
Incident date: Nov 28, 2019
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT BECAME AWARE THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE FOLLOWING DAY THE INSTRUMENT PANEL OPERATED AS INTENDED. ON ANOTHER OCCASION WHILE DRIVING AT 35 MPH, THE HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE HIGH BEAM HEADLAMPS WERE USED TO SAFELY OPERATE THE VEHICLE. THERE WAS NO WARN... Read more
Incident date: Nov 30, 2019
BRAKE GRINDING CHANGED BRAKES AND ROTORS AND ALSO CONTROL ARM HUB BEARING AND STRUT
Incident date: Nov 30, 2019
BRAKE GRINDING CHANGED BRAKES AND ROTORS AND ALSO CONTROL ARM HUB BEARING AND STRUT
Incident date: Apr 8, 2020
TL* THE CONTACT OWNS 2017 BUICK ENCORE. THE CONTACT STATED THE FRONT PASSENGER'S SEAT BELT AND REAR PASSENGER'S SIDE SEAT BELTS FAILED TO LOCK SECURELY INTO THE BUCKLE. THE SEAT BELT WAS CLEANED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,124.
Incident date: Apr 7, 2020
SINCE I BOUGHT THE CAR IT CONSUMES AN EXCESSIVE AMOUNT OF OIL, IT MAKES IT CLICKING NOISE IF IT GETS SLOW TALK TO THE DEALERSHIP AT LEAST TWICE AND WAS TOLD THAT THIS IS JUST WHAT THESE ENGINES SOUND LIKE AFTER DOING RESEARCH I'VE NOTICED THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE, NOW I'M HAVING A PROBLEM WITH THE CAR JUST SHUTTING OFF ESPECIALLY IF I AM COMING TO A STOP OR AT A RED ... Read more
Incident date: Apr 6, 2020
I WAS DRIVING DOWN A HIGHWAY WHEN OUT OF NO WHERE MY 2012 BUICK LACROSSE HAD AN ENGINE REDUCED SPEED SIGNAL COME ON AND I CHECKED THE MENU TO SEE WHAT IT WAS ABOUT AND IT SAID THE STABILITY TRACK NEEDED TO BE SERVICED AND I GOOGLED WHAT THIS MEANT AND ON GOOGLE, GOOGLE READ THAT OTHER BUICK LACROSSE OF THE SAME YEAR HAD A RECALL WHEN I CALLED ABOUT THE RECALL FOR MY CAR I WAS TOLD THAT MY CAR HASN... Read more
Incident date: Nov 27, 2019
APRIL 7, 2020 I AM WRITING TO YOU TODAY TO SHED SOME LIGHT ON HOW DIRE A SITUATION GM BUICK HAS PUT ME IN WITH REGARD TO A LACK OF A RESOLUTION REGARDING MY 2019 BUICK. GENERAL MOTORS HAS BEEN UNABLE TO PRODUCE AN AIRBAG PART #84548108 FOR MY 2019 BUICK ENVISION PREMIUM SINCE NOVEMBER 27, 2019. MY CAR WAS T-BONED ON THE PASSENGER SIDE OF MY 2019 BUICK BY ANOTHER DRIVER WHILE I WAS TRAVELIN... Read more
Crash
Incident date: Mar 25, 2020
UPON STARTING THE CAR WE HAVE NO WORKING GUAGES. THE TEMPERATURE AND GAS LEVEL DON'T WORK. AND THE FOLLOWING ERROR MESSAGES SHOW UP ON THE DASH. SERVICE AIR BAG, TIRE MONITORING SYSTEM, FRONT CAMERA, PARKING ASSIST, SIDE DETECTION SYSTEM, AND THEFT DETERRENT SYSTEM. THE CAR IT BASICALLY UNDRIVEABLE. THE BLINKERS DO NOT WORK, HEATED SEATS (THOUGH THAT IS MINOR) RADIO STOPS WORKING. WE DON'T KNOW... Read more
Incident date: Mar 25, 2020
UPON STARTING THE CAR WE HAVE NO WORKING GUAGES. THE TEMPERATURE AND GAS LEVEL DON'T WORK. AND THE FOLLOWING ERROR MESSAGES SHOW UP ON THE DASH. SERVICE AIR BAG, TIRE MONITORING SYSTEM, FRONT CAMERA, PARKING ASSIST, SIDE DETECTION SYSTEM, AND THEFT DETERRENT SYSTEM. THE CAR IT BASICALLY UNDRIVEABLE. THE BLINKERS DO NOT WORK, HEATED SEATS (THOUGH THAT IS MINOR) RADIO STOPS WORKING. WE DON'T KNOW... Read more
Incident date: Mar 25, 2020
UPON STARTING THE CAR WE HAVE NO WORKING GUAGES. THE TEMPERATURE AND GAS LEVEL DON'T WORK. AND THE FOLLOWING ERROR MESSAGES SHOW UP ON THE DASH. SERVICE AIR BAG, TIRE MONITORING SYSTEM, FRONT CAMERA, PARKING ASSIST, SIDE DETECTION SYSTEM, AND THEFT DETERRENT SYSTEM. THE CAR IT BASICALLY UNDRIVEABLE. THE BLINKERS DO NOT WORK, HEATED SEATS (THOUGH THAT IS MINOR) RADIO STOPS WORKING. WE DON'T KNOW... Read more
Incident date: Oct 15, 2019
STEERING LOCKS UP PERIODICALLY IN MOTION AT SLOW SPEED WHEN MAKING A TURN ON HIGHWAY ALSO FROM A DEAD STOP WHEN TURNING LEAVING A INTERSECTION. ARM STRONG POWER STEERING MEANING VERY HARD TO TURN.
Incident date: Mar 9, 2020
CAR DRAINS MY BATTERY AND IT MESSED UP MY ALTERNATOR. I REPLACED BOTH AND ONCE AGAIN MY BATTERY KEEPS BEING DRAINED. I TOOK IT TO THE SHOP AND THE MECHANIC RAN A DIAGNOSTIC TEST AND ABOUT 10 CODES POPPED UP SAYING ELECTRICAL PROBLEM. OTHER MODELS OF THIS BUICK HAS BEEN RECALLED FOR THE SAME ELECTRICAL PROBLEM. IL DRIVE MY CAR AND IT WILL COMPLETELY CUT OFF ON ME AND THE CHECK ENGINE LIGHT COMES... Read more
Incident date: Mar 9, 2020
CAR DRAINS MY BATTERY AND IT MESSED UP MY ALTERNATOR. I REPLACED BOTH AND ONCE AGAIN MY BATTERY KEEPS BEING DRAINED. I TOOK IT TO THE SHOP AND THE MECHANIC RAN A DIAGNOSTIC TEST AND ABOUT 10 CODES POPPED UP SAYING ELECTRICAL PROBLEM. OTHER MODELS OF THIS BUICK HAS BEEN RECALLED FOR THE SAME ELECTRICAL PROBLEM. IL DRIVE MY CAR AND IT WILL COMPLETELY CUT OFF ON ME AND THE CHECK ENGINE LIGHT COMES... Read more