Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jun 13, 2020
WHILE DRIVING THE CAR MY DASHBOARD COMPLETELY SHUTS DOWN. THE SCREEN WENT COMPLETELY BLACK NO RADIO,CLOCK,DASH DISPLAY. STOPPED, TURN CAR OFF AND RESTARTED STILL DID NOT TURN BACK ON DASH BOARD OR AND RADIO/ NAVIGATION SCREEN. WAITED TILL NEXT DAY TRIED AGAIN STILL NOT SUCCESSFUL BOTH SCREEN COMPLETELY BLACK.
Incident date: Jun 14, 2020
SAME ISSUE I SEE MULTIPLE GM OWNERS HAVING. SERVICE SIDE DETECTION SYSTEM MALFUNCTIONS AFTER MULTIPLE REPAIRS. HAVE HAD SENSORS REPLACED MULTIPLE TIMES. I HAVE HAD TO EVERY YEAR AT LEAST IF NOT EVERY SIX MONTHS. INITIALLY UNDER WARRANTY, BUT NOW NO LONGER UNDER WARRANTY. I UNDERSTAND VEHICLES HAVE ISSUES, BUT THE SAME ISSUES OVER AND OVER AGAIN IS NOT OKAY. I HAVE HAD WHERE IT SHORTS OUT MY ... Read more
Incident date: May 1, 2020
THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WITH THE SEAL (NO VISIBLE CRACKS OR DAMAGE TO THE LIGHT) WHICH ALLOWS WATER/CONDENSATION TO ACCUMULATE IN THE HEADLIGHT. THIS ENDS UP BLOWING THE BULBS AND FUSE. EVEN AFTER REPLACING THE BULB AND THE FUSE, THE LIGHT STILL WILL NOT WORK. AFTER REPLACING THE FUSE, THE DAYTIME RUNNING LIGHTS NO LONGER WORK AND THERE IS APPARENTLY AN ELECTRICAL ISSUE WITH THE W... Read more
Incident date: Jun 13, 2019
NOTICED CAR JERKING AND LOSING POWER WHILE GOIN UPHILL. GOING UPHILL SLOWED DOWN TO ONLY GO ABOUT 25MPH. CAME TO NOT BEING ABLE TO DRIVE FORWARD AT ALL ONLY IN REVERSE. HAD CAR TESTED AT 2 DIFFERENT AUTO PLACES AND WAS GIVEN POSSIBLE CODES OF IT BEING THE TRANSMISSION MODULE. UNFORTUNATELY UP TO NOW HAVEN'T BEEN ABLE TO AFFORD TO REPAIR. *TR
Incident date: Jun 13, 2019
NOTICED CAR JERKING AND LOSING POWER WHILE GOIN UPHILL. GOING UPHILL SLOWED DOWN TO ONLY GO ABOUT 25MPH. CAME TO NOT BEING ABLE TO DRIVE FORWARD AT ALL ONLY IN REVERSE. HAD CAR TESTED AT 2 DIFFERENT AUTO PLACES AND WAS GIVEN POSSIBLE CODES OF IT BEING THE TRANSMISSION MODULE. UNFORTUNATELY UP TO NOW HAVEN'T BEEN ABLE TO AFFORD TO REPAIR. *TR
Incident date: Jun 6, 2020
THE SYSTEM AIR BAG NOTICES KEEPS COMING IN THE CAR, WHEN YOU PUT YOUR SEAT BEAT ON IT GOES AWAY. ALSO THE OIL BUTTON DOESN'T COME ON , THE CAR CONSTANTLY SHAKES AND THE CHECK ENGINE LIKE KEEPS COMING ON AFTER EVEN BEING REPAIRED. I NEEDED A FUEL PUMP AND THAT'S BEEN FIXED BUT THE PROBLEM IS HAPPENING AGAIN
Incident date: Jun 6, 2020
THE SYSTEM AIR BAG NOTICES KEEPS COMING IN THE CAR, WHEN YOU PUT YOUR SEAT BEAT ON IT GOES AWAY. ALSO THE OIL BUTTON DOESN'T COME ON , THE CAR CONSTANTLY SHAKES AND THE CHECK ENGINE LIKE KEEPS COMING ON AFTER EVEN BEING REPAIRED. I NEEDED A FUEL PUMP AND THAT'S BEEN FIXED BUT THE PROBLEM IS HAPPENING AGAIN
Incident date: May 4, 2020
POWER STEERING IS LEAKING FLUIDS. HEARING A SLIGHT HOWLING SOUND WHEN TURNING THE STEERING WHEEL. *TR
Incident date: Jun 3, 2020
IT WAS HARD TO STEER THE CAR AND TO TURN IT WAS VERY DIFFICULTY TO DO.
Incident date: May 31, 2020
ON MY 2013 BUICK REGAL GS THE MASS AIR FLOW SENSOR HAS CONTINUED TO SHUT DOWN 3 TIMES AND HAS BEEN REPLACED 3 TIMES, THE CAR CONTINUES TO SHUT DOWN WITH NO GM CODES. PLEASE CONTACT ME ASAP OR I'LL HAVE NO CHOICE BUT TO CONTACT MY COUNSEL TO FILE A LEGAL COMPLAINT AGAINST GM FOR DANGEROUS CAR. *TR
Incident date: Jun 1, 2020
ELECTRICAL ISSUES, MASS AIRFLOW SENSOR REPLACED 3 TIMES HAS CONTINUED TO GO OUT, VEHICLE SHUTS DOWN WITH NO CODES AVAILABLE, VERY HAZARDOUS, VEHICLE WILL NOT START UNLESS YOU DISCONNECT THE NEGATIVE BATTERY TERMINAL AND RESET THE COMPUTER, AFTER THAT THE VEHICLE WILL RUN FOR A SHORT PERIOD OF TIME ADD WILL SHUT DOWN AGAIN. *TR
Incident date: Jan 24, 2020
2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS ... Read more
Incident date: Jan 24, 2020
2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS ... Read more
Incident date: Jan 24, 2020
2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS ... Read more
Incident date: Jun 12, 2019
FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM AND I DON'T KNOW IF ITS EFFECTING MY A/C TO I HAVE TAKEN IT EVERYWHERE TO GET FIX AND NO ONE FIXES IT COMPLETELY STILLS BLOW COOL NOT COLD LIKE IT IS SUPPOSED TO. *TR
Incident date: Jun 12, 2019
FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM AND I DON'T KNOW IF ITS EFFECTING MY A/C TO I HAVE TAKEN IT EVERYWHERE TO GET FIX AND NO ONE FIXES IT COMPLETELY STILLS BLOW COOL NOT COLD LIKE IT IS SUPPOSED TO. *TR
Incident date: Feb 13, 2020
FIRST, MY CAR WOULD HESITATE WHEN GOING UP MY DRIVEWAY AND I HAD TO GIVE IT THE GAS SO IT WOULDN'T STOP ON ME. THEN, MY CAR WOULD STOP ON ME AS I WAS DRIVING AT SLOW SPEEDS OR EVEN STOPPED AT RED LIGHTS. I ALMOST GOT HIT SEVERAL TIMES FROM BEHIND DUE TO THIS. THEN, I NOTICED THAT WHEN MY OIL WAS AT 50% I WOULD HAVE TO ADD OIL AND IT WOULD FIX THE ISSUE UNTIL MY OIL LEVEL GOT LOW AGAIN. I WENT FROM... Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT WINDSHIELD DEFROSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY).... Read more
Incident date: May 29, 2020
MAKES A BAD RATTLING NOISE AT FIRST START UP. PROBABLY THE TIMING CHAIN. *TR
Incident date: May 29, 2020
WHEN DRIVING YOU CAN HEAR THE CLUNKING NOISE THE VEHICLE MAKES WHEN ON THE ROAD. IT'S SOUNDS BAD AND I DON'T WANT IT TO GET ANY WORSE. I CAN NOT PINPOINT THE PROBLEM. *TR
Incident date: May 26, 2020
MY WHEEL BEARING NEEDS REPLACED I'M NOT SURE WHEN IT HAPPENED IT JUST DID. ALSO MY ABS LIGHT IS ON AND STAYS ON I'M NOT SURE WHAT THAT'S ABOUT OR WHAT IT MEANS. *TR
Incident date: May 26, 2020
MY WHEEL BEARING NEEDS REPLACED I'M NOT SURE WHEN IT HAPPENED IT JUST DID. ALSO MY ABS LIGHT IS ON AND STAYS ON I'M NOT SURE WHAT THAT'S ABOUT OR WHAT IT MEANS. *TR
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2019 BUICK ENCLAVE. THE CONTACT WAS CONCERNED ABOUT A MANUFACTURER'S DEFECT IN THE DESIGN OF THE PASSENGER'S SIDE KICK PANEL. THE CONTACT STATED THAT THE DESIGN MAY CAUSE INJURIES TO THE PASSENGER'S FEET. TWO UNKNOWN DEALERS WERE CONTACTED AND INFORMED OF THE CONTACT'S CONCERN. THE CONTACT WAS INFORMED THAT THE PANEL WAS DESIGNED TO MANUFACTURER'S SPECIFICATIONS. THE KICK PA... Read more
Incident date: May 23, 2020
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE AIR BAG HIT THE CONTACT'S ARM AND FACE LEAVING MINOR MARKS AND BRUISES. THE DRIVER DID NOT SEEK MEDICAL ATTENTION FOR HIS INJURIES. THE CONTACT'S SON WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND THEN CALLED TH... Read more
1 injured
Incident date: May 24, 2020
I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ... Read more
Incident date: May 24, 2020
I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ... Read more
Incident date: May 24, 2020
I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ... Read more
Incident date: May 26, 2020
MAKING A LEFT HAND TURN, WRENCH LIGHT CAME ON, STABILITRAK LIGHT CAME ON, MIDDLE CONSOLE WENT OUT AND YANKED THE ENTIRE CAR TO THE RIGHT. LUCKILY BOTH HANDS WERE ON THE WHEEL AND NO CARS IN THE LANE TO THE RIGHT, WAS ABLE TO KEEP THE CAR IN THE LANE BARELY. STOPPED AT THE CAR WASH, FELT THE CAR JUMP A BIT. DROVE ANOTHER 3 MINUTES HOME AND AS I WAS BACKING INTO THE MY PARKING SPOT MY MIDDLE CONSOL... Read more
Incident date: May 26, 2020
MAKING A LEFT HAND TURN, WRENCH LIGHT CAME ON, STABILITRAK LIGHT CAME ON, MIDDLE CONSOLE WENT OUT AND YANKED THE ENTIRE CAR TO THE RIGHT. LUCKILY BOTH HANDS WERE ON THE WHEEL AND NO CARS IN THE LANE TO THE RIGHT, WAS ABLE TO KEEP THE CAR IN THE LANE BARELY. STOPPED AT THE CAR WASH, FELT THE CAR JUMP A BIT. DROVE ANOTHER 3 MINUTES HOME AND AS I WAS BACKING INTO THE MY PARKING SPOT MY MIDDLE CONSOL... Read more
Incident date: May 26, 2020
MAKING A LEFT HAND TURN, WRENCH LIGHT CAME ON, STABILITRAK LIGHT CAME ON, MIDDLE CONSOLE WENT OUT AND YANKED THE ENTIRE CAR TO THE RIGHT. LUCKILY BOTH HANDS WERE ON THE WHEEL AND NO CARS IN THE LANE TO THE RIGHT, WAS ABLE TO KEEP THE CAR IN THE LANE BARELY. STOPPED AT THE CAR WASH, FELT THE CAR JUMP A BIT. DROVE ANOTHER 3 MINUTES HOME AND AS I WAS BACKING INTO THE MY PARKING SPOT MY MIDDLE CONSOL... Read more
Incident date: May 5, 2020
CAR SHUTS OFF LOSE POWER GOING 70 MILES A HOUR ON HIGHYAY WE FILED A COMPLAINT BACK JANUARY 2019 PROBLEM STILL HAPPENS JUST LAST WEEK IT HAPPENED AGAIN WERE GONNA GET HURT SOONER OR LATER IF NOT FIXED THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC
Incident date: Mar 1, 2020
THE LIFT GATE WILL GO ABOUT HALF WAY UP AND THEN SHUTS BACK DOWN EVERY TIME YOU TRY TO OPEN IT.
Incident date: May 23, 2020
I PULLED MY BUICK OUT OF THE GARAGE IT WAS FINE. WENT TO GO START IT AND IT WOULDNT START IT KEPT CLICKING SO I CHECKED THE BATTERY. IT HAS SO MUCH CORISION ON IT THAT IT ATE THREW THE BOLTS THAT HOLD IT TOGEATHER. NOW ON MY INTELLINK THE BOTTON BUTTON {HAZARDS ECT} WILL NOT WORK I JUST GOT THIS CAR BACK IN SEPTEMBER OF 2019 IT ONLY HAD 42240 MILES ON IT.
Incident date: May 20, 2020
SERVICE AIR BAG/WARNING LIGHT KEEP COMING ON. *TR
Crash
Incident date: Jan 3, 2020
SERVICE AIR BAG NOTIFICATION AND WARNING LIGHT HAVE COME ON AT APPROXIMATELY 100,000 MILES WHILE DRIVING ON CITY STREET. NO ACCIDENTS NOTED AT TIME OF NOTIFICATIONS. AN AUTO REPAIR MECHANIC NOTED CODE B001E - DRIVER SIDE INBOARD SIDE AIRBAG DEPLOYMENT LOOP RESISTANCE ABOVE THRESHOLD. AIRBAG CODE HAS TSB TO SOLDER CONNECTION PINS AT CONNECTOR X333 AND X332 WHICH SHOULD BE UNDER WARRANTY. PINS WERE ... Read more
Incident date: May 17, 2020
WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR
Incident date: May 17, 2020
WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR
Incident date: May 17, 2020
WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR
Incident date: Apr 30, 2020
IT KEEPS HAPPENING. THE SERVICE AIRBAG LIGHT COMES ON SEVERAL TIMES DURING THE YEAR. NO SERVICE CODE TO REPAIR!!! TO FIX WE KEEP DISCONNECTING THE BATTERY AND RECONNECTING WHY IS THIS A RECALL ON SOME MODELS AND NOT ON OTHERS. *TR
Incident date: May 16, 2020
TURBOCHARGER FAILURE AT 14300 MILES, CODE P0299. ENTERING INTERSTATE, ATTEMPTING TO REACH SPEEDS OF 60MPH, POWER WAS SIGNIFICANTLY REDUCED MAKING IT DIFFICULT TO ACHIEVE POSTED INTERSTATE SPEED WHILE MERGING WITH FASTER TRAFFIC. *TR
Incident date: Apr 2, 2020
FAULTY BRAKE VACUUM PUMP. LEAKING OIL AND VEHICLES BRAKE PEDAL WAS STIFF AND LUCKILY DID NOT LEAD TO AN ACCIDENT AS I HAD TO USE ALL MY WEIGHT TO PUSH THE PEDAL DOWN TO STOP THE CAR. I TOOK THE CAR TO A BUICK DEALERSHIP AND THEY SAID THE VACUUM PUMP DISINTEGRATED WHILE DISASSEMBLING TO PUT NEW VACUUM PUMP IN. THIS LEAD TO PARTS OF THE VACUUM PUMP ENTERING THE ENGINE. THERE IS NOW METAL IN THE OIL ... Read more
Incident date: May 11, 2020
AS FAR AS I CAN DETERMINE THERE IS NO RECALL CONCERNING TIRES ON 2018 ENCORES. YET AT ONLY 19,334 MILES ON MY ENCORE I HAD TO REPLACE A TIRE BECAUSE THE TIRE STORE COULD NOT GET THE TIRE REPAIRED. THEIR COMMENT WAS THAT THE PUNCTURE ON THE TREAD AREA WAS TOO LARGE TO ACCEPT A PATCH. THUS I SPENT $172.25 FOR AN EQUIVALENT NEW TIRE. IF BUICK IS NOT CAPABLE OF PROVIDING TIRES THAT WILL LAST PAST ... Read more
Incident date: May 10, 2020
WE BOUGHT A BUICK RAINIER 2006 AND IT HAS HAD NOTHING BUT ELECTRICAL, DOOR PROBLEMS AND DOOR HANDLE PROBLEMS. IT HAS A FAULTY BACK WINDOW WIPER. SUSPENSION ISSUES AND A VOTING UNDER BODY CARRIAGE. I BOUGHT IT FROM A DEALER AND NONE OF THESE RECALL ISSUES WHERE TAKEN CARE OF, AND THESE RECALLS DATE BACK TO 2015 I BOUGHT THE RAINER IN MARCH 2018. *TR
Incident date: May 10, 2020
WE BOUGHT A BUICK RAINIER 2006 AND IT HAS HAD NOTHING BUT ELECTRICAL, DOOR PROBLEMS AND DOOR HANDLE PROBLEMS. IT HAS A FAULTY BACK WINDOW WIPER. SUSPENSION ISSUES AND A VOTING UNDER BODY CARRIAGE. I BOUGHT IT FROM A DEALER AND NONE OF THESE RECALL ISSUES WHERE TAKEN CARE OF, AND THESE RECALLS DATE BACK TO 2015 I BOUGHT THE RAINER IN MARCH 2018. *TR
Incident date: May 10, 2020
WE BOUGHT A BUICK RAINIER 2006 AND IT HAS HAD NOTHING BUT ELECTRICAL, DOOR PROBLEMS AND DOOR HANDLE PROBLEMS. IT HAS A FAULTY BACK WINDOW WIPER. SUSPENSION ISSUES AND A VOTING UNDER BODY CARRIAGE. I BOUGHT IT FROM A DEALER AND NONE OF THESE RECALL ISSUES WHERE TAKEN CARE OF, AND THESE RECALLS DATE BACK TO 2015 I BOUGHT THE RAINER IN MARCH 2018. *TR
Incident date: May 5, 2020
SIDE DETECTION MODULES KEEP BURNING OUT MAKING MY VEHICLE UNDRIVABLE. LOCATION OF MODULE IS UNDER REAR BUMPER AND IS NOT PROTECTED BY THE ELEMENTS. IN SNOWY WET WEATHER, CAUSES FAILURE. WHEN MODULE IS BURNED OUT, NOTHING WILL WORK ON VEHICLE. THIS IS THE 2ND TIME THIS HAS HAPPENED IN ONE YEAR. *TR
Incident date: May 1, 2019
THE POWER STEERING FAILS ON TURNS WITH NO WARNING. FROM WHAT I READ THIS IS COMMON ON BUICK ENCLAVES. I WAS ALMOST IN AN ACCIDENT FROM THE POWER STEERING FAILURE. ONCE I WAS ON A 55 MPH HIGHWAY CHANGING LANES WHEN IT FAILED, THE REST ARE USUALLY WHEN TURNING. MY MECHANIC SAID THE POWER STEERING PUMP NEEDS REPLACEMENT. *TR
Incident date: May 4, 2020
TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER REST... Read more
Incident date: Apr 13, 2020
EXCESSIVE OIL CONSUMPTION. LOW OIL LIGHT DID NOT COME ON CAUSING CAR TO PRODUCE "ENGINE POWER REDUCED" WARNING ON DASHBOARD. LESS THAN HALF A QUART OF OIL IN ENGINE CAUSED TIMING BELT TO BREAK ALONG WITH HEAD GASKET TO COLLAPSE. ISSUE WITH CAR HAPPENED AT WORK SITTING IN STATIONARY PARKING SPOT
Incident date: Nov 10, 2019
HID DRIVER HEADLIGHT ASSEMBLY BECAME FULL OF CONDENSATION AND STOPPED WORKING. QUOTE FROM DEALER TO REPLACE ENTIRE ASSEMBLY IS $1800.