Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jul 23, 2018
NONE OF THE 4 RECALLS WERE FIXED ON THIS 2011 BUICK REGAL CXL 2.4L CAR WHEN I PURCHASED THIS CAR AT BILLION AUTO IN IOWA CITY, IOWA. THE STABILITRAK IS BAD AND WAS NEVER BROUGHT UP IN THE PROCESS OF PURCHASING THE CAR AND I HAVE HAD TO CHANGE MY BRAKES, ROTORS, AND CALIPERS IN THE REAR BOTH SIDES 3 TIMES IN THE LAST 2 YEARS. I'M NOT HAPPY.
Incident date: Jul 23, 2018
NONE OF THE 4 RECALLS WERE FIXED ON THIS 2011 BUICK REGAL CXL 2.4L CAR WHEN I PURCHASED THIS CAR AT BILLION AUTO IN IOWA CITY, IOWA. THE STABILITRAK IS BAD AND WAS NEVER BROUGHT UP IN THE PROCESS OF PURCHASING THE CAR AND I HAVE HAD TO CHANGE MY BRAKES, ROTORS, AND CALIPERS IN THE REAR BOTH SIDES 3 TIMES IN THE LAST 2 YEARS. I'M NOT HAPPY.
Incident date: Jun 19, 2020
THERE WAS A PIPE OR LINE THAT PART OF THE AIR CONDITIONING. THE MANIFOLD HAS BURNED THAT PIPE AND NOW AC ISN'T WORKING. THE FIX WILL BE $900. THE SYSTEM THAT IS IN CONTROL OF THE SEAT THAT IS SUPPOSED TO ADJUST THE SEAT WHEN YOU GET INTO CAR DOES NOT WORK. WIRELESS DOESN'T REMEMBER THE PHONE CONNECTIONS FROM ONE DRIVE TO THE NEXT. *TR
Incident date: Jun 19, 2020
THERE WAS A PIPE OR LINE THAT PART OF THE AIR CONDITIONING. THE MANIFOLD HAS BURNED THAT PIPE AND NOW AC ISN'T WORKING. THE FIX WILL BE $900. THE SYSTEM THAT IS IN CONTROL OF THE SEAT THAT IS SUPPOSED TO ADJUST THE SEAT WHEN YOU GET INTO CAR DOES NOT WORK. WIRELESS DOESN'T REMEMBER THE PHONE CONNECTIONS FROM ONE DRIVE TO THE NEXT. *TR
Incident date: Jul 3, 2020
WE PURCHASED A 2011 BUICK ENCLAVE FOR WHAT WE THOUGHT WAS A GREAT DEAL. WE WERE PREPARED TO PAY FOR BASIC MAINTENANCE RIGHT AFTER PURCHASE. THE CHECK ENGINE LIGHT CAME ON AS WE WERE DRIVING ON THE HIGHWAY. I NOTICED LOSS OF POWER WHILE ON CRUISE CONTROL(SET AT 65MPH) AND THE VEHICLE STARTED SHAKING. I NOTICED THE RPM JUMPING FROM 1 TO 2 . WE TOOK THE VEHICLE TO BUICK FOR REPAIRS. WE HAD A TUNE UP,... Read more
Incident date: Jul 3, 2020
WE PURCHASED A 2011 BUICK ENCLAVE FOR WHAT WE THOUGHT WAS A GREAT DEAL. WE WERE PREPARED TO PAY FOR BASIC MAINTENANCE RIGHT AFTER PURCHASE. THE CHECK ENGINE LIGHT CAME ON AS WE WERE DRIVING ON THE HIGHWAY. I NOTICED LOSS OF POWER WHILE ON CRUISE CONTROL(SET AT 65MPH) AND THE VEHICLE STARTED SHAKING. I NOTICED THE RPM JUMPING FROM 1 TO 2 . WE TOOK THE VEHICLE TO BUICK FOR REPAIRS. WE HAD A TUNE UP,... Read more
Incident date: Jul 3, 2020
WE PURCHASED A 2011 BUICK ENCLAVE FOR WHAT WE THOUGHT WAS A GREAT DEAL. WE WERE PREPARED TO PAY FOR BASIC MAINTENANCE RIGHT AFTER PURCHASE. THE CHECK ENGINE LIGHT CAME ON AS WE WERE DRIVING ON THE HIGHWAY. I NOTICED LOSS OF POWER WHILE ON CRUISE CONTROL(SET AT 65MPH) AND THE VEHICLE STARTED SHAKING. I NOTICED THE RPM JUMPING FROM 1 TO 2 . WE TOOK THE VEHICLE TO BUICK FOR REPAIRS. WE HAD A TUNE UP,... Read more
Incident date: May 20, 2020
CALLED LOCAL DEALERSHIP FOR A FEW RECALLS,THEY SAID THEY HAD TO ORDER THE PARTS FOR RECALLS SO WHEN THEY GOT THE PARTS THEY CALLED AND SET ME A TIME TO GET THEM FIXED WELL WHEN I GOT THERE THEY SAID THAT IT ONLY HAD 1 RECALL AND THEY HAD TO ORDER THE PART THAT WAS ALREADY SUPPOSED TO HAVE BEEN ORDERED TO BEGAN WITH AND THEY WOULD CALL WHEN THEY GET THE PART IN "STILL WAITING ON THAT CALL" THE VEHI... Read more
Incident date: May 20, 2020
CALLED LOCAL DEALERSHIP FOR A FEW RECALLS,THEY SAID THEY HAD TO ORDER THE PARTS FOR RECALLS SO WHEN THEY GOT THE PARTS THEY CALLED AND SET ME A TIME TO GET THEM FIXED WELL WHEN I GOT THERE THEY SAID THAT IT ONLY HAD 1 RECALL AND THEY HAD TO ORDER THE PART THAT WAS ALREADY SUPPOSED TO HAVE BEEN ORDERED TO BEGAN WITH AND THEY WOULD CALL WHEN THEY GET THE PART IN "STILL WAITING ON THAT CALL" THE VEHI... Read more
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE FRONTAL PASSENGER'S SEAT AIR BAG SENSOR WAS INOPERABLE. THE AIR BAG SENSOR FAILED TO RECOGNIZE AN OCCUPANT SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613) ON THREE SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE DEALER ... Read more
Incident date: Jun 13, 2020
BOUGHT BRAND NEW 2020 BUICK ENCLAVE, WITH 4 MILES ON IT, ON 6/13/20. STARTED HAVING TRANSMISSION PROBLEMS ALMOST IMMEDIATELY. THE CAR WOULD JERK HARD (HARD SHIFT) WHEN PUSHING ON THE GAS AND ALSO ANYTIME IT WAS PLACED IN PARK. ON 6/21/20 THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD BARELY SHIFT. CALLED LOCAL BUICK - GM DEALERSHIP TO GET REPAIRED. LOCAL SHOP RESTARTED COMPUTER ON 6/24/20 A... Read more
Incident date: Nov 30, 2019
BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING T... Read more
Incident date: Nov 30, 2019
BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING T... Read more
Incident date: Aug 1, 2019
I HAVE OWN THIS CAR FOR 1 YEAR. SHORTLY AFTER PURCHASING IT I STARTED TO NOTICE THAT EVERY ONCE IN A WHILE THE STEERING WHEEL WOULD LOCK UP MAKING VERY DIFFICULT TO TURN BUT IT WOULDN'T DO IT ALL THE TIME. IT SEEMS TO GET WORSE THE LONGER THE CAR IS RUNNING. IT IS NOW DOING IT PRETTY REGULARLY AND HAS CAUSED SOME PRETTY BAD SCARES WHEN ON AN OFF RAMP ETC. THERE WAS A RECALL ON THIS VERY PROBLEM BU... Read more
Incident date: Jun 24, 2020
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Incident date: Jun 24, 2020
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Incident date: Jun 24, 2020
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Incident date: Apr 29, 2019
I TURN THE IGNITION OVER DIDN'T IT DID NOT EVEN START YET A LOUD WENT BOOM AND UP UNDER THE HOOD WAS BLAZING WITH FIRE THAN MY DOORS LOCKED I COULD NOT GET OUT I HAD TO KICK THE OPPOSITE SIDE AND THEN I GOT OUT I HAD TO CALL SLEEP FIRE RESCUE SQUAD THE FIRE WAS SO BAD IT WAS GOING UP UNDER MY CARPORT AND ALMOST CAUGHT MY ROOF ON FIRE AND ALMOST DID AND DID A LITTLE BIT
Incident date: Apr 29, 2019
I TURN THE IGNITION OVER DIDN'T IT DID NOT EVEN START YET A LOUD WENT BOOM AND UP UNDER THE HOOD WAS BLAZING WITH FIRE THAN MY DOORS LOCKED I COULD NOT GET OUT I HAD TO KICK THE OPPOSITE SIDE AND THEN I GOT OUT I HAD TO CALL SLEEP FIRE RESCUE SQUAD THE FIRE WAS SO BAD IT WAS GOING UP UNDER MY CARPORT AND ALMOST CAUGHT MY ROOF ON FIRE AND ALMOST DID AND DID A LITTLE BIT
Incident date: Apr 29, 2019
I TURN THE IGNITION OVER DIDN'T IT DID NOT EVEN START YET A LOUD WENT BOOM AND UP UNDER THE HOOD WAS BLAZING WITH FIRE THAN MY DOORS LOCKED I COULD NOT GET OUT I HAD TO KICK THE OPPOSITE SIDE AND THEN I GOT OUT I HAD TO CALL SLEEP FIRE RESCUE SQUAD THE FIRE WAS SO BAD IT WAS GOING UP UNDER MY CARPORT AND ALMOST CAUGHT MY ROOF ON FIRE AND ALMOST DID AND DID A LITTLE BIT
Incident date: Jun 6, 2017
WITHIN THE LAST FEW YEARS I HAVE NOTICED THE AIRBAG LIGHT HAS BEEN COMING ON INTERMITTENTLY, EVERY MONTH OR SO FOR A FEW HOURS TO A DAY. WHILE AT THE DEALER I WAS TOLD TO BRING IT BACK WHEN THE LIGHT IS ON. THIS HAPPENS WHEN I START THE CAR TO MAKE A TRIP TO A STORE OR OTHER DAILY DRIVES. THE PROBLEM IS GETTING TO THE DEALER WITH IT ON. *TR
Incident date: Mar 20, 2019
AT 160,000 ENGINE POWER LOWERED COULD NOT GO OVER 30 MPH ON HIGHWAY SERVICE STABILITRAC WARNING CAME ON AND COMPLETELY STOPPED. *TR
Incident date: Mar 20, 2019
AT 160,000 ENGINE POWER LOWERED COULD NOT GO OVER 30 MPH ON HIGHWAY SERVICE STABILITRAC WARNING CAME ON AND COMPLETELY STOPPED. *TR
Incident date: Jun 19, 2020
WHILE AT A STOP SIGN AT A BUSY INTERSECTION, PRESSED BRAKE AND TACHOMETER WENT TO OFF INSTEAD OF AUTO-STOP. ENGINE STILL ON BUT PRESSING GAS DIDN'T DO ANYTHING.. TRANSMISSION LIGHT WENT ON. HAD TO PUSH THE START/STOP BUTTON A FEW TIMES BEFORE ENGINE TURNED OFF AND ON AGAIN. *TR
Incident date: May 25, 2020
WHILE DECELERATING THE POWER STEERING RANDOMLY GOES OUT. I'M HAVING THE VEHICLE CHECKED OUT FOR A SECOND TIME. I HAVE RECENTLY DONE THE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM IN 2010 BUICK ENCLAVES AND GMC HAS YET TO MAKE A RECALL. THIS COULD DEFINITELY BE VERY DANGEROUS IF DECELERATING AND MAKING TURNS ON HIGHWAY AND POWER STEERING JUST GOES OUT. HOPEFULLY NO ONE HAS TO DIE FOR GMC T... Read more
Incident date: Jun 19, 2018
MY HID HEADLIGHT ASSEMBLY HAS A SEAL LEAK, CAUSING MOISTURE TO FORM IN IT EVERY MORNING WHICH RESULTS IN THE HEADLIGHT ELECTRICAL AND HEADLIGHT TO BURN OUT. THE FIRST TIME IT WAS THE DRIVERS SIDE, NOW THE PASSENGER SIDE. THE CONSEQUENCE IS THAT INADEQUATE LIGHTING MAY REDUCE THE VISIBILITY OF THE DRIVER, THUS INCREASING THE RISK OF A CRASH. IT SHOULD HAVE BEEN UNDER THE MANUFACTURE WARRANTY. *TR
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE CONTACT WAS ATTEMPTING TO PULL INTO A PARKING SPACE WHEN THEY HIT ANOTHER VEHICLE NEAR THE DRIVER'S SIDE. THE CONTACT WAS NOT ABLE TO SEE THE OTHER VEHICLE. NO AIR BAGS DEPLOYED. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS FILED. NO INJURIES OR MEDICAL ATTENTION WAS NEEDED. THE VEHICLE ... Read more
Crash
Incident date: Jun 21, 2020
PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. *TR
Incident date: Jun 16, 2020
BRAKE PEDAL WILL NOT RETURN FULLY AFTER IT IS APPLIED WHEN IT IS WARM AND HUMID. CAUSES BRAKE PEDAL TO STICK AND NOT ALLOW CRUISE CONTROL TO BE SELECTED. THE STUCK PEDAL ALLOWS THE CAR TO BE STARTED AND PLACED INTO GEAR WITHOUT A FOOT ON THE PEDAL. DID FIND THAT GM HAS NOT ONLY ISSUED A TECHNICAL SERVICE BULLETIN FOR THE DESCRIBED ISSUE BUT HAS ISSUED MULTIPLE REVISIONS TO COVER ADDITIONAL VEHI... Read more
Incident date: Jun 21, 2020
I BOUGHT A 2020 BUICK ENCLAVE, (OWNED BY GMC) WITH 6 MILES ON IT, 1 WEEK AGO. YESTERDAY THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED JERKING ANYTIME THE TRANSMISSION SWITCHED GEARS. I CALLED TO TRY TO GET IT IN TO A CERTIFIED BUICK DEALERSHIP TO BE LOOKED AT AND NOWHERE CAN GET IT IN FOR 3-5 DAYS AND NONE OF THE DEALERSHIPS WILL GIVE A LOANER CAR UNTIL THE TIME OF THE VEHICLE APPOINTMENT. I ... Read more
Incident date: Jun 21, 2020
I BOUGHT A 2020 BUICK ENCLAVE, (OWNED BY GMC) WITH 6 MILES ON IT, 1 WEEK AGO. YESTERDAY THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED JERKING ANYTIME THE TRANSMISSION SWITCHED GEARS. I CALLED TO TRY TO GET IT IN TO A CERTIFIED BUICK DEALERSHIP TO BE LOOKED AT AND NOWHERE CAN GET IT IN FOR 3-5 DAYS AND NONE OF THE DEALERSHIPS WILL GIVE A LOANER CAR UNTIL THE TIME OF THE VEHICLE APPOINTMENT. I ... Read more
Incident date: Jun 18, 2020
I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT ... Read more
Crash
Incident date: Jun 18, 2020
I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT ... Read more
Crash
Incident date: Jun 18, 2020
I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT ... Read more
Crash
Incident date: Jun 18, 2020
CAR IS LEAKING FROM UNDER THE DRIVER SIDE UNDER THE DASH (BY YOUR FEET) AND ON THE PASSENGER SIDE UNDER THE DASH (BY YOUR FEET) I LIVE IN FLORIDA AND IT OFTEN RAINS. I'M CONCERNED ABOUT MOLD AND RUST OR ELECTRICAL PROBLEMS. IT APPEARS TO BE A COMMON PROBLEM IN GM VEHICLES. (GOOGLE SEARCH) SO WHY ISN'T GM RECALLING IT? *TR
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING RACK AND POWER STEERING PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. KOLAR CHEVROLET BUICK GMC CADILLAC (4770 W. ARROWHEAD RD, HERMANTOWN, MN 55811, (218)727-7481) WAS CONTACTED AND THE CONT... Read more
Incident date: Jun 8, 2020
PULLING INTO A PARKING SPOT AND THE CAR TOOK OVER AND WAS SPEEDING AND HIT THE CONCRETE POLE,AIR BAGS WENT OFF THE CAR WAS TOTALED. *TR
Crash
Incident date: Jun 8, 2020
PULLING INTO A PARKING SPOT AND THE CAR TOOK OVER AND WAS SPEEDING AND HIT THE CONCRETE POLE,AIR BAGS WENT OFF THE CAR WAS TOTALED. *TR
Crash
Incident date: Jun 8, 2020
PULLING INTO A PARKING SPOT AND THE CAR TOOK OVER AND WAS SPEEDING AND HIT THE CONCRETE POLE,AIR BAGS WENT OFF THE CAR WAS TOTALED. *TR
Crash
Incident date: Mar 2, 2020
WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MI... Read more
Incident date: Mar 2, 2020
WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MI... Read more
Incident date: Mar 2, 2020
WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MI... Read more
Incident date: Jun 12, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING UNKNOWN SPEED, WHEN SHE HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE A SHORT DISTANCE TO HER RESIDENCE. THE DRIVER STATED SMOKE WAS ENTERING THE VENT INSIDE THE CAB. THE DRIVER WAS ABLE TO EXIT THE VEH... Read more
Fire
BUICK
RENDEZVOUS
(2007) - AIR BAGS
Jun 15, 2020
Incident date: Mar 16, 2018
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE PASSENGER'S SIDE FRONT AIR BAG DEPLOYED WITHOUT A CRASH OR PASSENGER SEATED IN THE FRONT SEAT. THE CONTACT STATED THAT AT START-UP ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT WITH THE ACCELERATOR SIMULTANEOUSLY BEING DEPRESSED, AFTER SEVERAL ATTEMPTS THE VEHI... Read more
BUICK
RENDEZVOUS
(2007) - POWER TRAIN
Jun 15, 2020
Incident date: Mar 16, 2018
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE PASSENGER'S SIDE FRONT AIR BAG DEPLOYED WITHOUT A CRASH OR PASSENGER SEATED IN THE FRONT SEAT. THE CONTACT STATED THAT AT START-UP ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT WITH THE ACCELERATOR SIMULTANEOUSLY BEING DEPRESSED, AFTER SEVERAL ATTEMPTS THE VEHI... Read more
BUICK
RENDEZVOUS
(2004) - ENGINE
Jun 15, 2020
Incident date: Jun 15, 2020
I WAS DRIVING MY VEHICLE ON THE FREEWAY GOING 70 MILES PER HOUR AND ALL THE SUDDEN MY VEHICLE HAD PRETTY MUCH CAME TO A COMPLETE STOP AND IF I HADN'T HAD MY SEATBELT ON, I PROBABLY WOULD HAVE WENT THROUGH THE WINDSHIELD. *TR
1 injured
BUICK
RENDEZVOUS
(2004) - FUEL/PROPULSION SYSTEM
Jun 15, 2020
Incident date: Jun 15, 2020
I WAS DRIVING MY VEHICLE ON THE FREEWAY GOING 70 MILES PER HOUR AND ALL THE SUDDEN MY VEHICLE HAD PRETTY MUCH CAME TO A COMPLETE STOP AND IF I HADN'T HAD MY SEATBELT ON, I PROBABLY WOULD HAVE WENT THROUGH THE WINDSHIELD. *TR
1 injured
BUICK
RENDEZVOUS
(2004) - POWER TRAIN
Jun 15, 2020
Incident date: Jun 15, 2020
I WAS DRIVING MY VEHICLE ON THE FREEWAY GOING 70 MILES PER HOUR AND ALL THE SUDDEN MY VEHICLE HAD PRETTY MUCH CAME TO A COMPLETE STOP AND IF I HADN'T HAD MY SEATBELT ON, I PROBABLY WOULD HAVE WENT THROUGH THE WINDSHIELD. *TR
1 injured
Incident date: Jun 14, 2020
LOSS OF POWER STEERING FOR @ 5 MINUTES UNTIL STOPPED AT RED LIGHT, TURNED OFF THE ENGINE AND TURNED IT BACK ON, IT WAS WORKING. HOWEVER, JUST DROVE 2 MINUTES TO EMPLOYMENT PARKING LOT. NOT ENOUGH TIME TO SEE IF IT MALFUNCTIONING, WILL NOTICE DRIVING BACK HOME.
Incident date: Jun 13, 2020
WHILE DRIVING THE CAR MY DASHBOARD COMPLETELY SHUTS DOWN. THE SCREEN WENT COMPLETELY BLACK NO RADIO,CLOCK,DASH DISPLAY. STOPPED, TURN CAR OFF AND RESTARTED STILL DID NOT TURN BACK ON DASH BOARD OR AND RADIO/ NAVIGATION SCREEN. WAITED TILL NEXT DAY TRIED AGAIN STILL NOT SUCCESSFUL BOTH SCREEN COMPLETELY BLACK.