Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 28,307 complaints for BUICK
BUICK
LUCERNE
(2008) - ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS
Aug 3, 2020
Incident date: Jul 27, 2020
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED A FUSE BLOCK MELTED DUE TO THE FUEL RELAY UNDER THE REAR SEAT MALFUNCTIONING. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL YEARS AGO, AND THE VEHICLE WAS TAKEN TO A DEALER WHOM INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE RELAY. THE CONTACT STATED THAT HER SPOUSE ORDERED A N... Read more
Fire
Incident date: May 19, 2020
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE REPEATEDLY SHUT OFF WITHOUT WARNING AFTER MULTIPLE ATTEMPTS. UPON INSPECTION OF THE VEHICLE, THE CONTACT'S FRIEND OPENED THE VEHICLE'S HOOD AND DISCOVERED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED. POLICE AND FIRE ... Read more
Fire
Incident date: Jun 25, 2020
WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.
Incident date: Mar 31, 2020
WHEN DRIVING THE VEHICLE AND INCREASING SPEED, THE TRANSMISSION DOES NOT WANT TO SHIFT. THE RPM'S WILL LITERALLY REDLINE, IF I DO NOT LIFT MY FOOT OFF OF THE GAS QUICKLY, AND REPLACE IT BACK ON THE GAS - THIS REMINDS ME OF A MANUAL SHIFT, BUT THIS IS NOT A MANUAL TRANSMISSION. THE HESITATION IN SHIFTING GEARS HAS GOTTEN SO EXTREME THAT I WILL START TO SMELL A BURNING SMELL IF I DO NOT MANUALLY SHI... Read more
Incident date: Jul 22, 2020
I WAS DRIVING MY CAR DOWN A INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN THE STABILITY TRACK CAN ON MY DASH AND THE CAR FREAKED OUT AND BREAKED REALLY HARD ! I STATED TO SPIN OUT AND THEN A LOUD CRACK THE LOWER CONTROL ARM BROKE ON THE REAR RIGHT SIDE . WE ALMOST REALLY LOST OUR LIVES! THIS IS THE 12 TIME THIS HAS HAPPEN AND THE MECHANICS TELL ME NOTHING IS WRONG THEY CAN SEE!! I'M TAKING IT TO BUICK T... Read more
Crash
Incident date: Jul 22, 2020
I WAS DRIVING MY CAR DOWN A INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN THE STABILITY TRACK CAN ON MY DASH AND THE CAR FREAKED OUT AND BREAKED REALLY HARD ! I STATED TO SPIN OUT AND THEN A LOUD CRACK THE LOWER CONTROL ARM BROKE ON THE REAR RIGHT SIDE . WE ALMOST REALLY LOST OUR LIVES! THIS IS THE 12 TIME THIS HAS HAPPEN AND THE MECHANICS TELL ME NOTHING IS WRONG THEY CAN SEE!! I'M TAKING IT TO BUICK T... Read more
Crash
Incident date: Jul 22, 2020
I WAS DRIVING MY CAR DOWN A INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN THE STABILITY TRACK CAN ON MY DASH AND THE CAR FREAKED OUT AND BREAKED REALLY HARD ! I STATED TO SPIN OUT AND THEN A LOUD CRACK THE LOWER CONTROL ARM BROKE ON THE REAR RIGHT SIDE . WE ALMOST REALLY LOST OUR LIVES! THIS IS THE 12 TIME THIS HAS HAPPEN AND THE MECHANICS TELL ME NOTHING IS WRONG THEY CAN SEE!! I'M TAKING IT TO BUICK T... Read more
Crash
Incident date: Jul 13, 2020
TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS ... Read more
Crash
1 injured
Incident date: May 22, 2020
I STARTED EXPERIENCING EXCESSIVE OIL BURN AT AROUND 85,000 MILES. SINCE THEN, I HAVE CHECKED MY OIL BIWEEKLY TO TOP OFF AND KEEP AT PROPER LEVELS ALONG WITH CONSISTENT OIL CHANGES AS THE OIL GETS DIRTY QUICKLY. DEALERSHIPS BEFORE HAVE TOLD ME THAT ITS "NORMAL" FOR THESE ENGINES. AT 109,610 MILES, I DISCOVERED A BAD OIL LEAK. I TOOK THE VEHICLE INTO AN INDEPENDENT MECHANIC TO DIAGNOSE AND FIX THE P... Read more
Incident date: Jul 19, 2020
BRAKE LINE EXPERIENCED A CATASTROPHIC FAILURE RESULTING IN A RAPID LOSS OF ALL BRAKE FLUID AND COMPLETE LOSS OF BRAKES WHILE ON A CITY STREET. CAR WAS TOWED TO THE REPAIR SHOP WHERE IT WAS DETERMINED THAT ALL BRAKE LINES WERE SEVERELY RUSTED FROM THE OUTSIDE AND ONE HAD FAILED. THIS CAR WAS ALWAYS GARAGE KEPT AND VERY INFREQUENTLY DRIVEN ON SALTED STREETS. ALL BRAKE HAD TO BE REPLACED. I THIN... Read more
Incident date: Jul 24, 2020
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED, THE VEHICLE LOSS POWER STEERING ASSIST AND STALLED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED CASEY CHEVROLET LOCATED AT 11700 JEFFERSON AVE, NEWPORT NEWS, VA 23606, AND WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER:... Read more
Incident date: Jul 24, 2020
I'M HAVING A PROBLEM WHERE MY CAR WON'T START AT TIME I HAVE PURCHASED A NEW BATTERY AND HAD THE ALTERNATOR CHECK ALL GOOD SOMETIMES I SMELL SOMETHING BURNING AND I NOTICE THERE'S A RECALL ON 2013 BUICK REGAL GS
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Jul 23, 2020
Incident date: Jun 30, 2020
GAS TANK LEAKS SOMETIMES... WHEN IN MOTION AND WHEN STATIONARY
Incident date: Jul 23, 2020
MY CAR SHIFTS ITSELF INTO WHAT SEEMS TO BE A 'NEUTRAL' STATE AND THEN REVS UP VERY LOUD. IT ALSO SLAMS ON ITS OWN BRAKES, THANKFULLY EACH TIME HAS BEEN AT LOW SPEED. TODAY WAS THE LAST STRAW. I AM NEVER GETTING IN TO THAT CAR AGAIN! AS I WAS LEAVING A PARKING LOT, MY CAR SLAMMED ON ITS BRAKES, ALL KINDS OF ROLLING SOUNDS UNDER MY FEET. THEN IT STOPPED AND HIT HARD TO START GOING AGAIN. LIGHTS ON M... Read more
Incident date: Jul 23, 2020
MY CAR SHIFTS ITSELF INTO WHAT SEEMS TO BE A 'NEUTRAL' STATE AND THEN REVS UP VERY LOUD. IT ALSO SLAMS ON ITS OWN BRAKES, THANKFULLY EACH TIME HAS BEEN AT LOW SPEED. TODAY WAS THE LAST STRAW. I AM NEVER GETTING IN TO THAT CAR AGAIN! AS I WAS LEAVING A PARKING LOT, MY CAR SLAMMED ON ITS BRAKES, ALL KINDS OF ROLLING SOUNDS UNDER MY FEET. THEN IT STOPPED AND HIT HARD TO START GOING AGAIN. LIGHTS ON M... Read more
Incident date: Jul 23, 2020
MY CAR SHIFTS ITSELF INTO WHAT SEEMS TO BE A 'NEUTRAL' STATE AND THEN REVS UP VERY LOUD. IT ALSO SLAMS ON ITS OWN BRAKES, THANKFULLY EACH TIME HAS BEEN AT LOW SPEED. TODAY WAS THE LAST STRAW. I AM NEVER GETTING IN TO THAT CAR AGAIN! AS I WAS LEAVING A PARKING LOT, MY CAR SLAMMED ON ITS BRAKES, ALL KINDS OF ROLLING SOUNDS UNDER MY FEET. THEN IT STOPPED AND HIT HARD TO START GOING AGAIN. LIGHTS ON M... Read more
Incident date: Jul 17, 2020
I NOTICED THAT THE CAR WAS RESISTING ACCELERATION A LITTLE BIT, HAVE 48,545 MILES ON IT AND TOOK IT FOR OIL CHANGE WITH FUEL INJECTION CLEANER AND FULL TANK OF GOOD GAS. GOT ON HIGHWAY AND THE ACCELERATION DIED COMPLETELY AND NO GAS WAS GETTING THROUGH, LIKE FLOORING IT IN NEUTRAL. PULLED OFF THE SIDE AND IT RESTARTED BUT CONTINUED DYING ALONG THE WAY IF I TRY TO ACCELERATE.
Incident date: Mar 31, 2020
I HAVE BROUGHT MY NEW 2018 BUICK ENCORE VEHICLE INTO DELRAY BUICK DEALERSHIP, DELRAY BEACH, FL FOR NUMEROUS SERVICING TO ADDRESS CORRECTING/REPAIR/REPLACE THE PASSENGER SIDE AIRBAG SWITCH AND OR ANY COMPONENTS IN THE SYSTEM EFFECTING THE DASH INDICATOR LIGHT WHICH SHOWS 100% OF THE TIME THAT THE PASSENGER AIRBAG IS OFF WHEN THERE IS IN FACT AN ADULT PASSENGER IN THE SEAT AND CONCERNINGLY IS A HAZA... Read more
Incident date: Jun 28, 2020
BRAKE PEDAL DOES NOT RAISE AFTER APPLYING BRAKES. BRAKES REMAIN ENGAGED CAUSING DRAG AND BRAKE LIGHTS STAY ON. INTERMITTENT PROBLEM. MUST PULL PEDAL BACK UP TO STOP BRAKING ACTION AND GET BRAKE LIGHTS TO TURN OFF. DANGEROUS SITUATION THAT CAN CAUSE DAMAGE TO BRAKE ROTORS AND PADS TO WEAR OUT QUICKLY.
Incident date: Dec 10, 2019
FUSE BOX SHORT DO TO LOCATION CAUSING FUEL PUMP TO STOP WORKING AND YOU KNEW ABOUT IT FOR YEARS , KNOW FUEL PUMP IS NOT WORKING AND FUSE BOX NEED'S REPLACED AND ALL SHOULD BE RECALLED STARTED HAPPENING FROM DAY ONE AND BROKE DOWN OVER TIME CAUSE IS SEAT BRACKET LOCATION AND I FEEL YOU SHOULD BE DOING A RECALL DO TO FACTORY DEFECT .#15-NA-051 NO START CONDITION ,THANK GOD THE VEHICLE WAS STATIONARY... Read more
Incident date: Dec 10, 2019
FUSE BOX SHORT DO TO LOCATION CAUSING FUEL PUMP TO STOP WORKING AND YOU KNEW ABOUT IT FOR YEARS , KNOW FUEL PUMP IS NOT WORKING AND FUSE BOX NEED'S REPLACED AND ALL SHOULD BE RECALLED STARTED HAPPENING FROM DAY ONE AND BROKE DOWN OVER TIME CAUSE IS SEAT BRACKET LOCATION AND I FEEL YOU SHOULD BE DOING A RECALL DO TO FACTORY DEFECT .#15-NA-051 NO START CONDITION ,THANK GOD THE VEHICLE WAS STATIONARY... Read more
Incident date: Jul 2, 2020
THE PAST TWO WEEKS WHILE DRIVING THE VEHICLE, IT SUDDENLY TURNS OFF AND THE BRAKE LIGHT COMES ON FOR THE EMERGENCY BRAKE. IT IS SO SCARY WHEN DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY STOPS. I HAVE TO PUT IT BACK IN PARK AND TRY TO GET THE EMERGENCY BRAKE OFF. IT TAKES A BIT TO GET IT OFF. THEN I CAN START IT AGAIN. I HAPPENED TODAY WHILE SITTING AT A RED LIGHT AND WHILE DRIVING DOWN T... Read more
Incident date: Jul 2, 2020
THE PAST TWO WEEKS WHILE DRIVING THE VEHICLE, IT SUDDENLY TURNS OFF AND THE BRAKE LIGHT COMES ON FOR THE EMERGENCY BRAKE. IT IS SO SCARY WHEN DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY STOPS. I HAVE TO PUT IT BACK IN PARK AND TRY TO GET THE EMERGENCY BRAKE OFF. IT TAKES A BIT TO GET IT OFF. THEN I CAN START IT AGAIN. I HAPPENED TODAY WHILE SITTING AT A RED LIGHT AND WHILE DRIVING DOWN T... Read more
Incident date: Jul 14, 2020
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL ODOR INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FUEL PRESSURE REGULATORS FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO BECAME OF FUEL LEAKING FORM THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE CON... Read more
BUICK
CENTURY
(2000) - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Jul 17, 2020
Incident date: Jul 14, 2020
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL ODOR INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FUEL PRESSURE REGULATORS FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO BECAME OF FUEL LEAKING FORM THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE CON... Read more
Incident date: Jun 1, 2020
HANDBRAKE RELEASE BUTTON BROKE AWAY FROM HANDLE TO REPLACE ENTIRE HANDBRAKE ASSEMBLY MUST BE REPLACED COSTING AROUND $600.00 DOLLARS AT BUICK DEALERS. BAD DESIGN !
Incident date: Jun 8, 2020
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME... Read more
Incident date: Jun 8, 2020
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME... Read more
Incident date: Jul 16, 2020
DRIVING MY CAR AT AROUND 30MPH, THE CAR COMPLETELY SHUTS OFF WITHOUT WARNING. THERE IS NO SHUTTER OR SOUND. IT IS JUST SUDDENLY COMPLETELY TURNED OFF. NO BRAKES. NO POWER STEERING. NO GAS. YOU MUST PULL THE CAR OVER. COME TO A COMPLETE STOP. PUT THE CAR IN PARK. TURN THE KEY COMPLETELY OFF, AND THEN THE CAR WILL RESTART ALMOST EVERY TIME. THIS HAS HAPPENED TO ME 5 TIMES IN THE 9 YEARS THAT I H... Read more
BUICK
RENDEZVOUS
(2004) - FUEL/PROPULSION SYSTEM
Jul 15, 2020
Incident date: Jul 1, 2020
WHENEVER I PUT GAS INTO MY CAR THERE IS A STRONG UNBEARABLE GAS ODOR IN THE CAR.
Incident date: May 26, 2019
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT HIS HEADLAMP HOUSINGS CONSTANTLY FILLED UP WITH CONDENSATION CAUSING THE BULBS TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BALLASTS AND BULBS WERE REPLACED AND THE HEADLAMP HOUSINGS RESEALED. MCGUIRE BUICK GMC (1625 US-46, LITTLE FALLS, NJ 07424 (973)200-6699) WAS CONTACTED AND THE CONTACT WAS INFO... Read more
Incident date: Jul 13, 2020
THE CAR SHUT OFF WHILE I WAS DRIVING IT, I WAS STARTING TO GO FROM SITTING AT A RED LIGHT AND IT JUST SHUT ITSELF OFF! I'VE JUST PURCHASED THIS CAR AND ALREADY IT'S A HUNK OF JUNK. ALSO THE AMOUNT OF ELECTRICAL PROBLEMS CAUSED BY WATER ENTERING THE MOTOR COMPARTMENT IS RIDICULOUS AND SHOULD BE A RECALL AS IT'S JUST A BAD DESIGN. THE AC FAN MOTOR LOCATED ABOVE THE PASSENGER FLOOR FILLS WITH WATER A... Read more
Incident date: Jul 13, 2020
THE CAR SHUT OFF WHILE I WAS DRIVING IT, I WAS STARTING TO GO FROM SITTING AT A RED LIGHT AND IT JUST SHUT ITSELF OFF! I'VE JUST PURCHASED THIS CAR AND ALREADY IT'S A HUNK OF JUNK. ALSO THE AMOUNT OF ELECTRICAL PROBLEMS CAUSED BY WATER ENTERING THE MOTOR COMPARTMENT IS RIDICULOUS AND SHOULD BE A RECALL AS IT'S JUST A BAD DESIGN. THE AC FAN MOTOR LOCATED ABOVE THE PASSENGER FLOOR FILLS WITH WATER A... Read more
Incident date: Jul 1, 2020
MOTOR MOUNT BROKE POTENTIALLY CAUSING SERIOUS DAMAGE TO THE ENGINE OR MORE. UNKNOWN WHEN IT BROKE, WAS NOTICED IN ROUTINE CHECK. REAR AC AND FRONT AC HAVE BOTH QUIT WORKING PROPERLY TWICE IN 2 YEARS: 1ST IN 2018 AND AGAIN JULY 2020. REAR OF VEHICLE ABOVE WHEEL WELL KEEPS SEPARATING FROM VEHICLE FOR UNKNOWN REASONS.
Incident date: Jul 1, 2020
MOTOR MOUNT BROKE POTENTIALLY CAUSING SERIOUS DAMAGE TO THE ENGINE OR MORE. UNKNOWN WHEN IT BROKE, WAS NOTICED IN ROUTINE CHECK. REAR AC AND FRONT AC HAVE BOTH QUIT WORKING PROPERLY TWICE IN 2 YEARS: 1ST IN 2018 AND AGAIN JULY 2020. REAR OF VEHICLE ABOVE WHEEL WELL KEEPS SEPARATING FROM VEHICLE FOR UNKNOWN REASONS.
Incident date: Jul 1, 2020
MOTOR MOUNT BROKE POTENTIALLY CAUSING SERIOUS DAMAGE TO THE ENGINE OR MORE. UNKNOWN WHEN IT BROKE, WAS NOTICED IN ROUTINE CHECK. REAR AC AND FRONT AC HAVE BOTH QUIT WORKING PROPERLY TWICE IN 2 YEARS: 1ST IN 2018 AND AGAIN JULY 2020. REAR OF VEHICLE ABOVE WHEEL WELL KEEPS SEPARATING FROM VEHICLE FOR UNKNOWN REASONS.
Incident date: Jul 13, 2020
THE GEAR SHIFT CONSOLE IS COMING APART. UNABLE TO DRIVE. WHEN TRYING TO DRIVE THE CAR I NOTICED THE GEAR SHIFT BUTTON/LATCH FELL OFF. WAS UNABLE TO PUT IT BACK, HAD TO TAPE IT BACK ON UNTIL IT GOT TOWED.
Incident date: Jul 13, 2020
THE GEAR SHIFT CONSOLE IS COMING APART. UNABLE TO DRIVE. WHEN TRYING TO DRIVE THE CAR I NOTICED THE GEAR SHIFT BUTTON/LATCH FELL OFF. WAS UNABLE TO PUT IT BACK, HAD TO TAPE IT BACK ON UNTIL IT GOT TOWED.
Incident date: Jul 3, 2020
IF THE VEHICLE DETECTS A TURBO UNDER BOOST CONDITION, ENGINE POWER IS IMMEDIATELY REDUCED (LIMP MODE) WITH NO INDICATOR LIGHT OR WARNING TO THE DRIVER. THIS HAPPENED ON A MOUNTAIN HIGHWAY, I DID NOT KNOW THE VEHICLE WAS IN LIMP MODE AND AS I ACCELERATED INTO TRAFFIC I WAS ALMOST HIT BY A TRUCK FROM BEHIND. I LEARNED THROUGH EXPERIENCE, IF NO TURBO BOOST ERROR OCCURS DURING THE NEXT DRIVE CYCLE, ... Read more
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2015 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS FILLED WITH MOISTURE. THE CONTACT WAS CONCERNED THAT MOISTURE IN THE HEADLIGHT HOUSING MAY CAUSE THE HEADLIGHT TO BECOME INOPERABLE WHILE DRIVING AT NIGHT AND POSSIBLY CAUSE AN ACCIDENT. THE DIAGNOSIS WAS CONFIRMED BY AN INDEPENDENT MECHANIC. KARP BUICK (400 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, 515... Read more
BUICK
RENDEZVOUS
(2005) - FUEL/PROPULSION SYSTEM
Jul 9, 2020
Incident date: Apr 1, 2018
CAR WAS SOLD TO ME IN 2018. FIRST DAY DRIVING AFTER PURCHASE, OVERHEATED AFTER GOING MAYBE A MILE DOWN THE ROAD. HAVE HAD SEVERAL INSTANCES WHERE THIS HAS HAPPENED, AND SEVERAL DIFFERENT PARTS REPLACED. HEAD GASKET, WATER PUMP, THERMOSTAT, RADIATOR FLUSHED/FILLED, MOTOR MOUNT AND LEFT STRANDED SEVERAL OCCASIONS DUE TO THIS ISSUE. TWICE HAVING TO WALK IN THE WINTER WITH MY DAUGHTER. VEHICLE OVERHEA... Read more
Incident date: Mar 11, 2020
UPON BRINGING MY CAR IN FOR A P10011 CODE (THE CHECK ENGINE LIGHT CAME ON), THE DEALERSHIP STATED THAT THE TIMING CHAIN ON MY CAR WAS STRETCHED AND NEEDED TO BE REPLACED. IT COST OVER $1900 TO FIX.
Incident date: Jul 9, 2020
MY DRIVER SIDE HEADLIGHT WILL NOT LIGHT UP ORANGE FOR A SIGNAL. THE DEALERSHIP BUT A NEW LIGHT ON THE ENCORE AND IT STILL DOESN'T WORK. NO ONE HAS ANY IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. THE LIGHT WORKS FINE EXCEPT THE TOP LIGHT THAT LOOKS LIKE AN UPSIDE DOWN CHECK MARK WILL NOT LIGHT UP ORANGE FOR THE SIGNAL.
Incident date: Jul 6, 2020
BRAKE PEDAL STUCK PARTIALLY DEPRESSED AND BRAKES NOT FULLY RELEASING. STARTED IMMEDIATELY UPON VEHICLE IGNITION AFTER THE VEHICLE HAD BEEN PARKED IN THE SUN ON A HOT DAY. CAR BECOMES UNSAFE TO DRIVE AS EITHER YOU ACCELERATE WITH BRAKES ENGAGED OR HAVE TO MANUALLY LIFT THE BRAKE PEDAL TO THE CORRECT POSITION TO RELEASE THE BRAKES AFTER EVERY INSTANCE OF USING THE BRAKE. SEEMS TO BE TRIGGERED BY HOT... Read more
Incident date: Jun 20, 2020
THE TIMING CHANGE IS LEAKING IT WAS FIXED BACK IN 2019 IT HASN'T EVEN BEEN A YEAR NOW SINCE I HAD IT AND IT'S LEAKING AGAIN I WAS DRIVING HOME WHEN I NOTICED A SMELL LIKE OIL BURNING AND WHEN I PARK THE VEHICLE IT STARTED LEAKING FROM THE FRONT OF THE VEHICLE WHERE THE TIMEING CHANGE IS HOUSED
Incident date: Jun 4, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD... Read more
Incident date: Jun 4, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD... Read more
Incident date: Jun 4, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD... Read more
Incident date: Jul 23, 2018
NONE OF THE 4 RECALLS WERE FIXED ON THIS 2011 BUICK REGAL CXL 2.4L CAR WHEN I PURCHASED THIS CAR AT BILLION AUTO IN IOWA CITY, IOWA. THE STABILITRAK IS BAD AND WAS NEVER BROUGHT UP IN THE PROCESS OF PURCHASING THE CAR AND I HAVE HAD TO CHANGE MY BRAKES, ROTORS, AND CALIPERS IN THE REAR BOTH SIDES 3 TIMES IN THE LAST 2 YEARS. I'M NOT HAPPY.