Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Nov 23, 2020
THE E-BREAK WARNING CAME ON TWICE AFTER RELEASING THE E-BREAK WHEN PARKED, THE WARNING CAME ON SHORTLY AFTER PULLING FROM A SHOPPING CENTER PARKING LOT. THE E-BREAK LIGHT WAS FLASHING WITH THE 'SERVICE LIGHT' ACTIVE AND A DISPLAY NOTIFICATION OF EMERGENCY BREAK ISSUES. BOTH OF THESE TWO INCIDENTS HAPPEN AFTER THE LAST SERVICE UPDATE N19221631 WAS IMPLEMENTED BACK ON 5/2020. THE FIRST ONE WAS PR... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING DOW... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING DOW... Read more
Incident date: Oct 28, 2020
PAINT ON HOOD, TOP, AND TRUNK LID FADING OFF. CAR WAS MANUFACTURED IN LAKE ORION MICHIGAN. HEARD MANY OF THE SAME COMPLAINTS FROM THIS SAME ASSEMBLY PLANT. IS THERE A CLASS ACTION LAWSUIT ON THIS MATTER, VERY ANGRY AND CONCERNED.
Incident date: Nov 22, 2020
TL* THE CONTACT OWNS A 2020 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH SHE RECEIVED AN ALERT THAT THE STABIL TRAK SYSTEM AND THE ANTI LOCK BRAKE SYSTEM WERE MALFUNCTIONING. THE LIGHTS SAID DO NOT TRAVEL OVER 62 MPH. THE CONTACT FELT THE BRAKES GOING ALL THE WAY TO FLOOR AND NOT BRAKING PROPERLY. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND SHUTOFF THEN RESTART THE VEHICLE... Read more
Incident date: Nov 23, 2020
ENGINE HAS GONE OUT TWICE WITHIN 54K MILES. SERVICE TECH SAID THIS IS A KNOW ISSUE WITH THE 2015 BUICK REGAL ENGINE. I JUST HAD IT REPLACED THE 2ND TIME IN FEB OF 2020. FIRST TIME IT WENT OUT THERE WAS ONLY 12K MILES ON IT. NOW ITS NOV. OF 2020 AND THE CAR IS HAVING THE SAME EXACT ISSUES AS IT WAS WHEN BOTH ENGINES WENT OUT. I CANNOT BELIEVE THIS IS HAPPENING A THIRD TIME. THIS IS NOT FAIR AS A CO... Read more
Incident date: Nov 12, 2020
MY SERVICE AIR BAGS NOTIFICATION IS ON. I CAN'T GET IT TO TURN OFF.
Incident date: Oct 26, 2020
POWER STEERING WENT OUT WHILE ON THE FREEWAY, CHECK POWER STEERING LIGHT CAME ON.
Incident date: Sep 25, 2020
I PURCHASED THIS VEHICLE 9/25/2020. RECALL NHTSA# 20V588 ISSUED 9/24/2020. I WAS NOT CONTACTED BY DEALERSHIP WHO SOLD VEHICLE UNTIL 9/29/2020. THERE WAS AN ACTIVE RECALL ON VEHICLE. RECALL STATUS: INCOMPLETE REMEDY NOT YET AVALABLE.
Incident date: Sep 25, 2020
I PURCHASED THIS VEHICLE 9/25/2020. RECALL NHTSA# 20V588 ISSUED 9/24/2020. I WAS NOT CONTACTED BY DEALERSHIP WHO SOLD VEHICLE UNTIL 9/29/2020. THERE WAS AN ACTIVE RECALL ON VEHICLE. RECALL STATUS: INCOMPLETE REMEDY NOT YET AVALABLE.
Incident date: Nov 19, 2020
POWER SEAT WIRING HARNESS SORTED TO SEAT FRAME/SPRING
Incident date: Feb 14, 2020
CODES P0017 AND P0008 CAMSHAFT POSITION SENSOR AND CRANKSHAFT POSITION KEEPS COMING ON DRIVING AND PARKED RUNNING. EVEN AFTER REPLACING THE SENSOR.
Incident date: Feb 14, 2020
CODES P0017 AND P0008 CAMSHAFT POSITION SENSOR AND CRANKSHAFT POSITION KEEPS COMING ON DRIVING AND PARKED RUNNING. EVEN AFTER REPLACING THE SENSOR.
Incident date: Nov 1, 2019
EVERY BUICK I HAVE EVERY HAD, HAD POWER STEERING ISSUES, INCLUDING MY NEWEST ONE. I JUST GOT A OIL CHANGE AND THEY TOPPED OFF EVERYTHING, YET MY POWER STEERING SOUNDS HORRIBLE WHEN TURNING.
Incident date: Nov 13, 2020
TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE HIS DAUGHTER WAS AT A STAND STILL AT A TRAFFIC LIGHT, WHEN SHE WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING HER TO SHOOT FORWARD AND HIT THE VEHICLE IN FRONT OF HER. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD FRACTURE WHEN SHE WAS IMPACTED AND HIT THE STEERING WHEEL. THE DRIVER DID SEEK MEDICAL ATT... Read more
Crash
2 injured
Incident date: Aug 25, 2020
MY DRIVERS SIDE HID HEADLIGHT ASSEMBLY DEVELOPED CONDENSATION INSIDE THE ASSEMBLY CAUSING A HEADLIGHT FAILURE. THOUGH THE CAR IS A 2013, IT HAD ONLY 64000 MILES ON IT WHEN THE CONDITION OCCURRED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT SINCE THERE HAS BEEN NO IMPACT TO THE HEADLIGHT ASSEMBLY AND NO VISIBLE BREAK IN THE SEAL.
Incident date: Sep 6, 2020
1) WARNING ICON TO CHECK AIR BAG KEEPS COMING ON WHILE THE CAR IS IN MOTION 2) CANNOT LOCK FRONT PASSENGER SEATBELT
Incident date: Sep 6, 2020
1) WARNING ICON TO CHECK AIR BAG KEEPS COMING ON WHILE THE CAR IS IN MOTION 2) CANNOT LOCK FRONT PASSENGER SEATBELT
Incident date: Oct 17, 2020
THERE HAVE BEEN 2 SEPARATE INCIDENTS OF THE COOLANT HOSE RUPTURING DUE TO THERMOSTAT FAILURE AND FUEL SENSOR WAS BAD CAUSING NOT BEING ABLE TO TO FILL TANK. DEALER SAID NOT UNDER WARRANTY TOOK TO SEPARATE SHOP WHEN IN FACT IT WAS UNDER WARRANTY SO THEN TOOK TO DEALER THEY DO NOT WANT TO EXTEND WARRANTY ON MOTOR FOR POSSIBLE DAMAGE TO THE MOTOR. OVERHEATED TWICE WHILE DRIVING
Incident date: Oct 17, 2020
THERE HAVE BEEN 2 SEPARATE INCIDENTS OF THE COOLANT HOSE RUPTURING DUE TO THERMOSTAT FAILURE AND FUEL SENSOR WAS BAD CAUSING NOT BEING ABLE TO TO FILL TANK. DEALER SAID NOT UNDER WARRANTY TOOK TO SEPARATE SHOP WHEN IN FACT IT WAS UNDER WARRANTY SO THEN TOOK TO DEALER THEY DO NOT WANT TO EXTEND WARRANTY ON MOTOR FOR POSSIBLE DAMAGE TO THE MOTOR. OVERHEATED TWICE WHILE DRIVING
Incident date: Nov 3, 2020
WHILE PULLING INTO MY HOME DRIVEWAY, WHEN I APPLIED BRAKES . AND THE CAR STARTED TO ACCELERATE CAUSING ME TO HIT MY OTHER VEHICLE AND THEN THE CAR PROCEEDED INTO THE SIDE OF MY HOUSE . I JUST 2 DAYS PRIOR HAD MY CAR INSPECTED AT FIRESTONE, I ALSO JUST HAD NEW BRAKES AND ROTORS REPLACED LESS THAN 5 MONTHS PRIOR, ALSO THE AIRBAG LIGHT CAME ON EARLIER THAT DAY, I WAS COMING HOME FROM FIRESTONE AND NO... Read more
Crash
Incident date: Nov 3, 2020
WHILE PULLING INTO MY HOME DRIVEWAY, WHEN I APPLIED BRAKES . AND THE CAR STARTED TO ACCELERATE CAUSING ME TO HIT MY OTHER VEHICLE AND THEN THE CAR PROCEEDED INTO THE SIDE OF MY HOUSE . I JUST 2 DAYS PRIOR HAD MY CAR INSPECTED AT FIRESTONE, I ALSO JUST HAD NEW BRAKES AND ROTORS REPLACED LESS THAN 5 MONTHS PRIOR, ALSO THE AIRBAG LIGHT CAME ON EARLIER THAT DAY, I WAS COMING HOME FROM FIRESTONE AND NO... Read more
Crash
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE LOW BATTERY SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON HIS OWN INSPECTION, HE ATTACHED THE VEHICLE TO A CODE READER AND NO DEFECTS WERE DISCOVERED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) WHICH HE L... Read more
Incident date: Nov 12, 2020
POWER STEERING STOPS FUNCTIONING WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, RESULTING IN A LIKELY CAR ACCIDENT. DRIVING IN CITY MAKING ANY KING OF TURN EITHER LEFT OR RIGHT. THIS HAS HAPPENED TWICE ALREADY. ROUGH IDLE WHEN ENGINE IS COLD.
Incident date: Nov 12, 2020
POWER STEERING STOPS FUNCTIONING WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, RESULTING IN A LIKELY CAR ACCIDENT. DRIVING IN CITY MAKING ANY KING OF TURN EITHER LEFT OR RIGHT. THIS HAS HAPPENED TWICE ALREADY. ROUGH IDLE WHEN ENGINE IS COLD.
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Nov 11, 2020
Incident date: Nov 10, 2020
OUR RENDEVOUZ PLASTIC FUEL TANK STARTED SEEPING FUEL AT THE FILLER NECK YESTERDAY. AFTER DOING SOME READING, I SAW THERE WAS A RECALL AND THEN A SPECIAL COVERAGE ADJUSTMENT. THE ONE LISTED ON JULY 21, 2008 SAID THE TANK WOULD BE REPLACED REGARDLESS OF AGE AND MILEAGE. THEN, GM CHANGED THEIR MIND ON AUGUST 8, 2008 AND LIMITED MILEAGE AND AGE TO 150,000 MILES AND 10 YEARS. I AM VERY DISTURBED ABOUT ... Read more
Incident date: Sep 2, 2020
TRANSMISSION NEEDED REPLACED AT 160,000, ISSUE BEEN GOIN ON FOR ABOUT 1 YEAR OR 10,000 MILES HAS HAD OIL LEAKS, HAVE HAD TO FILL FUILD UP REGULARLY, SEEMS LIKE ALL OF THESE GM, CHEVY, BUICK AND SATURN'S ALL HAVE HAD THE SAME ISSUE WITH TRANSMISSIONS
Incident date: Aug 31, 2020
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS PULLING OUT OF A PARKING SPACE, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND REGAINED NORMAL POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE INDEPENDENTLY SHIFTED IN REVERSE. THE CONTACT SHIFTED THE VEHICLE TO PARK AND THE VEHICLE THEN RETURNED TO NORMAL OPE... Read more
Incident date: Aug 31, 2020
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS PULLING OUT OF A PARKING SPACE, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND REGAINED NORMAL POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE INDEPENDENTLY SHIFTED IN REVERSE. THE CONTACT SHIFTED THE VEHICLE TO PARK AND THE VEHICLE THEN RETURNED TO NORMAL OPE... Read more
Incident date: Nov 9, 2020
BOTH FRONT SIDES HAS BEEN REPAIRED, BUT THE ABS, SERVICE SOON, ALSO THE TRACTION OFF LIGHTS . COMES ON AND STAY WHILE THE VEHICLE IS IN MOTION. ONCE I TURN VEHICLE OFF IT GOES OFF.
Incident date: Jul 2, 2020
THE POWER STEERING ON MY VEHICLE HAS BEEN FAILING MORE FREQUENTLY TO THE POINT I'M AFRAID TO DRIVE IT. I AM A POLIO SURVIVOR AND DEPEND ON THE FULL FUNCTION OF MY RIGHT ARM @ ALL TIMES. SINCE PURCHASING THE 2008 ENCLAVE IN JUNE 2019, THE POWER STEERING HAS BEGUN FAILING EVERY TIME I USE THE VEHICLE. THE WORST FAILURE WAS ON THE FREEWAY @ 80 MPH WHILE RETURNING HOME TO IDAHO, FROM THE DEATH OF MY F... Read more
Incident date: Sep 14, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL... Read more
Incident date: Sep 14, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL... Read more
Incident date: Nov 6, 2020
SERVICE LIGHT CAME ON AFTER BEING ON THE HIGHWAY CAR STARTED PULSING AND NOW MY CAR IS IDLING ROUGH.
Incident date: Nov 6, 2020
SERVICE LIGHT CAME ON AFTER BEING ON THE HIGHWAY CAR STARTED PULSING AND NOW MY CAR IS IDLING ROUGH.
Incident date: Nov 6, 2020
SERVICE LIGHT CAME ON AFTER BEING ON THE HIGHWAY CAR STARTED PULSING AND NOW MY CAR IS IDLING ROUGH.
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2012 GMC ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WHITE FORD LLC., LOCATED AT 175 OLD FARM RD, ROANOKE RAPIDS, NC 27870 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2012 GMC ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WHITE FORD LLC., LOCATED AT 175 OLD FARM RD, ROANOKE RAPIDS, NC 27870 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Incident date: Nov 1, 2020
ENGINE LIGHT IS COMING ON DUE TO ISSUE WITH TIMING CHAIN. MY MECHANIC SAID GM ISSUED A SERVICE BULLETIN AND GM OFFERED EXTENDED WARRANTY COVERAGE TO FIX THE PROBLEM FOR MODEL YEAR 2009 BUT NOT 2010 (WHICH IS MY MODEL YEAR). IT WAS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIR OF THE TIMING CHAIN REPLACEMENT.
Incident date: Nov 2, 2020
WHILE EXITING AN INTERSTATE ON A SHARP CURVE FAILED TO RESPOND. NO WARNING LIGHTS APPEARED. WHEN APPLYING BRAKE STEERING BEGAN TO RESPOND. CONTACTED DEALER SERVICE DEPARTMENT CHARLIE OBAUGH STAUNTON VIRGINIA. VEHICLE IS NOT ON RECALL LIST. PROBLEM APPEARS TO BE SIMILAR TO 2016 STEERING RECALL. DEALERSHIP DID NOT OFFER REMEDY FOR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE LOSING STEERING WHILE IN ... Read more
Incident date: Sep 11, 2020
THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. TH... Read more
Incident date: Sep 11, 2020
THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. TH... Read more
Incident date: Sep 11, 2020
THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. TH... Read more
Incident date: Apr 18, 2020
BOTH HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. MECHANIC TOLD ME I NEEDED NEW BALLAST.
Incident date: Aug 15, 2020
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT UPON PARKING HER VEHICLE IN HER GARAGE, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ BUICK GMC (10950 PAGE AVE, ST. LOUIS, MO 63132) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL LEAK. THE CONTACT HAD THE VEHICLE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VE... Read more
Incident date: Oct 28, 2020
PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FR... Read more
Incident date: Oct 28, 2020
PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FR... Read more
Incident date: Oct 28, 2020
PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FR... Read more
Incident date: Sep 24, 2020
GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2020 MODEL YEAR CADILLAC CT4, CT5 AND XT4 VEHICLES, 2020MODEL YEAR CHEVROLET CORVETTE VEHICLES, 2020 ' 2021 MODEL YEAR BUICK ENCORE GX VEHICLES, AND 2021 MODEL YEAR CHEVROLET TRAILBLAZER VEHICLES. MATERIAL USED IN A SENSOR CONNECTION IN THE ELECTRONIC BRAKE BOOST SYSTEM IN THESE VEHICLES MAY HAVE BEEN ... Read more
Incident date: Oct 8, 2020
TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE DRIVING 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING SPOT. THE VEHICLE WAS TOWED TO SCHUMACHER BUICK GMC (3031 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 935-4239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS I... Read more