Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Mar 19, 2021
TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. ADDITIONALLY, THE VEHICLE INADVERTENTLY LUNGED FORWARD WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE. THE VEHICLE WAS TOWED TO BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073) THE BRAKES AND TRANSMISSION VALVES WERE REPLACED HOWEVER, THE FAI... Read more
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
May 6, 2021
Incident date: Feb 7, 2017
HAVE BEEN TOLD BY SEVERAL DIFFERENT MECHANICS THAT FUEL IS LEAKING WHERE THE FUEL FILLER NECK CONNECTS TO THE PLASTIC GAS TANK AT THE CHECK INLET VALVE. I'VE SEEN MANY, MANY COMPLAINTS OF THIS SAME ISSUE FROM OTHER RENDEZVOUS OWNERS, AS WELL AS THE SAME PROBLEM OF GM AND/OR BUICK REFUSING TO REPAIR THE VEHICLE, EVEN THOUGH IT IS A SAFETY ISSUE, (POSSIBLE FUEL IGNITION OUTSIDE OF THE ENGINE USUALLY... Read more
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON ... Read more
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON ... Read more
Incident date: May 5, 2021
WHEN I DRIVE MY BUICK ENCLAVE AFTER IT SITS FOR ANY LENGTH OF TIME, IF I APPLY THE BRAKES, I HAVE A LOUD GRINDING TYPE SOUND AND I NOTICE THE NOISE CONTINUES AS I DO MY SHOPPING AND IT DOES NOT ALWAYS GO AWAY. I TOOK THIS VEHICLE TO THE BUICK DEALERSHIP AND I WAS TOLD THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND THEY (GM) WERE TRYING TO FIND A SOLUTION TO THE NOISE. ALSO, I WAS TOLD THAT I CA... Read more
Incident date: Apr 29, 2021
I AM HAVING A BRAKING PROBLEM WITH MY 2011 REGAL CLX TURBO. MY BRAKES DO NOT SEEM TO BE RELEASING WHEN THE CAR HAS BEEN SITTING OUTSIDE AND THE TEMPERATURE IS HIGH. STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES AND EVEN WHEN THE BRAKES ARE RELEASED. THE BRAKE PEDAL AND OR PARKING BRAKE DOES NOT DISENGAGING ON THE BUICK REGAL 2011.
Incident date: Apr 29, 2021
I AM HAVING A BRAKING PROBLEM WITH MY 2011 REGAL CLX TURBO. MY BRAKES DO NOT SEEM TO BE RELEASING WHEN THE CAR HAS BEEN SITTING OUTSIDE AND THE TEMPERATURE IS HIGH. STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES AND EVEN WHEN THE BRAKES ARE RELEASED. THE BRAKE PEDAL AND OR PARKING BRAKE DOES NOT DISENGAGING ON THE BUICK REGAL 2011.
Incident date: Apr 29, 2021
I AM HAVING A BRAKING PROBLEM WITH MY 2011 REGAL CLX TURBO. MY BRAKES DO NOT SEEM TO BE RELEASING WHEN THE CAR HAS BEEN SITTING OUTSIDE AND THE TEMPERATURE IS HIGH. STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES AND EVEN WHEN THE BRAKES ARE RELEASED. THE BRAKE PEDAL AND OR PARKING BRAKE DOES NOT DISENGAGING ON THE BUICK REGAL 2011.
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRANITE RUN BUICK GMC, INC. (1056 E BALTIMORE PIKE, MEDIA, PA 19063, (610) 566-1991) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEE... Read more
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, CRANKS UP WHEN THE KEY IS IN THE IGNITION AND THERE IS A SWISHING NOISE AROUND THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO J M JACKSON CHEVROLET BUICK (18996 US-84, ANDALUSIA, AL 36421) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE... Read more
Incident date: Jun 1, 2019
AFTER USING THE BRAKE PEDAL, IT DOES NOT COME ALL THE WAY IN THE UP POSITION WHEN THE INTERIOR OF THE CAR IS HOT. I HAVE TO LIFT THE BRAKE PEDAL WITH MY OTHER FOOT, OR BRAKE WILL BE PARTIALLY ENGAGED AND BRAKE LIGHTS WILL BE ON. BRAKE PEDAL WORKS FINE WHEN THE INTERIOR OF THE CAR IS A NORMAL TEMPERATURE.
Incident date: Apr 23, 2021
WHEN I FIRST BOUGHT THE CAR OVER A YEAR AGO THERE WERE 3 DIFFERENT OCCASIONS THAT MY CAR WOULD NOT START SO I CONTACTED THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY EXPLAINED TO ME THAT IT WAS A REOCCURRING PROBLEM WITH THAT MODEL FOR THE FUEL PUMP RELAY TO GO OUT AND AFTER A COUPLE TIMES OF IT GOING OUT IT WOULD ULTIMATELY FRY THE FUSE AND RELAY BLOCK AND IT WOULD NEED TO BE REPLACED SO THAT IS ... Read more
Incident date: Apr 23, 2021
WHEN I FIRST BOUGHT THE CAR OVER A YEAR AGO THERE WERE 3 DIFFERENT OCCASIONS THAT MY CAR WOULD NOT START SO I CONTACTED THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY EXPLAINED TO ME THAT IT WAS A REOCCURRING PROBLEM WITH THAT MODEL FOR THE FUEL PUMP RELAY TO GO OUT AND AFTER A COUPLE TIMES OF IT GOING OUT IT WOULD ULTIMATELY FRY THE FUSE AND RELAY BLOCK AND IT WOULD NEED TO BE REPLACED SO THAT IS ... Read more
Incident date: Apr 8, 2021
ENGINE HAS A DEFECT THAT CAUSES A PIECE OF THE ENGINE TO BREAK OFF AND END UP IN THE OIL LINES, ENDS UP IN OIL PAN. THIS DEFECT CAUSES THE ENGINE TO FREEZE AND OWNER MUST REPLACE THE ENGINE. MY VEHICLE ONLY HAD 50K MILES AND I AM UNABLE TO DRIVE IT. I NOW NEED A BRAND NEW ENGINE AND BUICK KNOWS ABOUT DEFECT BUT WON'T ISSUE RECALL OR FIX THE DEFECT. I WAS DRIVING ON HIGHWAY WHEN ENGINE SHUT DOWN
Incident date: Dec 10, 2020
RECALL NOTICE MAILED TO ME DATED JANUARY 2021. GM RECALL #: N202308930. REAR SUSPENSION OF TOE LINKS AND ADJUSTER FASTENERS REQUIRE REPLACING IN ORDER TO CONTROL THE CAR. THE GM RECALL CENTER CORRESPONDENCE WAS DATED DECEMBER 10, 2020. I HAVE CONTACTED THE STATUS OF THIS RECALL ON 3/17/21, 4/2/21, AND 4/29/21 WITH THE SAME FINDING: INCOMPLETE REMEDY NOT YET AVAILABLE. I HOPE THAT YOU CAN HELP MY B... Read more
Incident date: Apr 1, 2021
RECENTLY REPLACED FUEL PUMP. AFTER REPAIR, CAR WAS STILL A CRANK/NO START. REPLACED FUEL PUMP RELAY WHICH HAD OBVIOUS BURN/SCORCHING EVIDENCE, AS WELL AS MELTING AROUND FEMALE PORT ON THE FUSE BOX. SINCE THEN HAVE HAD TO REPLACE 3 OTHER NEW FUEL PUMP RELAYS DUE TO PROBLEM OF EXCESSIVE HEAT OR ELECTRICAL SURGE FRYING THE RELAY. AFTER RESEARCHING THE PROBLEM, IT WAS FOUND THAT THE PROBLEM IS CAU... Read more
Incident date: Apr 1, 2021
RECENTLY REPLACED FUEL PUMP. AFTER REPAIR, CAR WAS STILL A CRANK/NO START. REPLACED FUEL PUMP RELAY WHICH HAD OBVIOUS BURN/SCORCHING EVIDENCE, AS WELL AS MELTING AROUND FEMALE PORT ON THE FUSE BOX. SINCE THEN HAVE HAD TO REPLACE 3 OTHER NEW FUEL PUMP RELAYS DUE TO PROBLEM OF EXCESSIVE HEAT OR ELECTRICAL SURGE FRYING THE RELAY. AFTER RESEARCHING THE PROBLEM, IT WAS FOUND THAT THE PROBLEM IS CAU... Read more
Incident date: Dec 21, 2020
I WAS AT A STANDSTILL WAITING ON TRAFFIC TO PASS TO MAKE A LEFT TURN. I WAS REAR ENDED AND IT CAUSED ME TO GO INTO SOMEONE'S YARD AND HIT THEIR CAR AS WELL. MY AIRBAGS DID NOT DEPLOY DURING THIS ACCIDENT. THE IMPACT WAS ENOUGH TO SEND ME DOWN THE STREET INTO SOMEONE'S YARD BUT NOT ENOUGH TO DEPLOY MY AIRBAGS?
Crash
2 injured
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED... Read more
Incident date: Apr 24, 2021
AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.
Incident date: Apr 24, 2021
AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.
Incident date: Apr 24, 2021
AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.
Incident date: Apr 24, 2021
FUEL SUPPLY LINE AT FIREWALL RETAINER SEVERELY RUSTED, COULD LEAK SPRAYING FUEL ON ENGINE OR EXHAUST CAUSING FIRE
Incident date: Feb 1, 2021
TL* THE CONTACT OWNED A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NO... Read more
Crash
Incident date: Feb 9, 2021
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION). THE CONTACT STATED THAT REICHARD BUICK GMC (161 SALEM AVE, DAYTON, OH 45406, (937) 356-3738) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIEN... Read more
Incident date: Apr 23, 2021
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT... Read more
Incident date: Apr 23, 2021
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT... Read more
Incident date: Apr 23, 2021
BUZZING HEARD WHEN I PRESSED ON ACCELERATING PEDAL. HEARD A POP, THEN IT WOULD NOT ACCELERATE AND SMOKED OUT TAIL PIPE. ENGINE LIGHT AND OIL LIGHTS BOTH TURNED ON. VEHICLE WAS IN MOTION WHEN IT OCCURRED . I PARKED SHORTLY AFTER INCIDENT AND HAD CAR TOWED TO FIRESTONE NEXT MORNING. JEFF SAID ENGINE BLEW AND RECOMMENDED DEALER POWERTRAIN WARRANTY TO FIX. TURBO BLEW WHICH BLEW ENGINE
Incident date: Apr 23, 2021
BUZZING HEARD WHEN I PRESSED ON ACCELERATING PEDAL. HEARD A POP, THEN IT WOULD NOT ACCELERATE AND SMOKED OUT TAIL PIPE. ENGINE LIGHT AND OIL LIGHTS BOTH TURNED ON. VEHICLE WAS IN MOTION WHEN IT OCCURRED . I PARKED SHORTLY AFTER INCIDENT AND HAD CAR TOWED TO FIRESTONE NEXT MORNING. JEFF SAID ENGINE BLEW AND RECOMMENDED DEALER POWERTRAIN WARRANTY TO FIX. TURBO BLEW WHICH BLEW ENGINE
Incident date: Apr 23, 2021
FRONT PASSENGER SEAT BELT BUCKLE TWISTED 180 DEGREES. RESULT IS BELT IS TWISTED WHEN FASTENED WITH DISCOMFORT AND REDUCTION IN BELT EFFECTIVENESS. INCREASED RISK OF SEVERE INJURY OR DEATH. NUCAR CHEVY DEALER DENIED WARRANTY CLAIM "BECAUSE VEHICLE WAS NOT PURCHASED AT NUCAR".
Incident date: Apr 19, 2021
THE CAR CONSTANTLY HAS THE SAME ERROR STATING THAT THE AC IS OFF DUE TO HIGH ENGINE TEMPS. EVEN WHEN FIRST STARTED IN THE MORNINGS. LAST WEEK I WAS DRIVING AND THE CAR SHOWED AN ERROR STATING THAT THE STABLITRAK NEEDED SERVICED. IT THEN JUMPED LANES AND LEFT THE ROAD. I LOST STEERING CAPABILITY AS WELL AND MY SCREEN FOR THE RADIO AND SUCH KEEP BLACKING OUT AND REBOOTING OVER AND OVER.
Incident date: Apr 19, 2021
THE CAR CONSTANTLY HAS THE SAME ERROR STATING THAT THE AC IS OFF DUE TO HIGH ENGINE TEMPS. EVEN WHEN FIRST STARTED IN THE MORNINGS. LAST WEEK I WAS DRIVING AND THE CAR SHOWED AN ERROR STATING THAT THE STABLITRAK NEEDED SERVICED. IT THEN JUMPED LANES AND LEFT THE ROAD. I LOST STEERING CAPABILITY AS WELL AND MY SCREEN FOR THE RADIO AND SUCH KEEP BLACKING OUT AND REBOOTING OVER AND OVER.
Incident date: Apr 19, 2021
STABILITRACK SERVICE LIGHT CAME ON
Incident date: Apr 19, 2021
STABILITRACK SERVICE LIGHT CAME ON
Incident date: Apr 19, 2021
STABILITRACK SERVICE LIGHT CAME ON
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL BANGING SOUND DETECTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC (2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040, (516) 535-9508) AN... Read more
Incident date: Dec 20, 2020
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED QUALITY BUICK GMC OF ENGLEWOOD (406 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 871-0606) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A RE... Read more
BUICK
PARK AVENUE
(2001) - STRUCTURE:BODY
Apr 19, 2021
Incident date: Apr 17, 2021
THE MOTOR CAUGHT ON FIRE EVERYTHING IN THE HOOD CAUGHT ON FIRE IN THE MIDDLE OF THE STREET. ORLANDO STREET FRESNO CA 93706.
Fire
BUICK
PARK AVENUE
(2001) - ELECTRICAL SYSTEM
Apr 19, 2021
Incident date: Apr 17, 2021
THE MOTOR CAUGHT ON FIRE EVERYTHING IN THE HOOD CAUGHT ON FIRE IN THE MIDDLE OF THE STREET. ORLANDO STREET FRESNO CA 93706.
Fire
BUICK
PARK AVENUE
(2001) - ENGINE
Apr 19, 2021
Incident date: Apr 17, 2021
THE MOTOR CAUGHT ON FIRE EVERYTHING IN THE HOOD CAUGHT ON FIRE IN THE MIDDLE OF THE STREET. ORLANDO STREET FRESNO CA 93706.
Fire
Incident date: Dec 10, 2020
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CO... Read more
Incident date: Apr 15, 2021
MY CHECK ENGINE LIGHT CAME ON, AND THE BEHICLE HAS BEEN DRIVING ROUGHER. IT JOLTS FORWARD WHEN YOU TAKE YOUR FOOT OFF THE BRAKE FROM A FULL STOP, MORE THAN NORMAL.
Incident date: Apr 15, 2021
MY CHECK ENGINE LIGHT CAME ON, AND THE BEHICLE HAS BEEN DRIVING ROUGHER. IT JOLTS FORWARD WHEN YOU TAKE YOUR FOOT OFF THE BRAKE FROM A FULL STOP, MORE THAN NORMAL.
Incident date: Apr 2, 2021
THE AIRBAG LIGHT STAYS ON.????
Incident date: Mar 26, 2021
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUT-OFF AS THE SERVICE POWER STEERING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED SHE WAITED APPROXIMATELY 15-20 MINUTES TO RESTART THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS WHO WERE... Read more
Incident date: Mar 26, 2021
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUT-OFF AS THE SERVICE POWER STEERING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED SHE WAITED APPROXIMATELY 15-20 MINUTES TO RESTART THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS WHO WERE... Read more
Incident date: Apr 15, 2021
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE STABILITY TRACK AND ANTI-THEFT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AFTER 15 SECONDS AS PER THE OWNERS MANUAL INSTRUCTIONS AND WOULD REPROGRAM ITSELF. THE VEHICLE WAS TAKEN TO HERITAGE AUTO GROUP (965 VETERANS MEMORIAL HWY NE, ROME, GA 30161) THREE TIME... Read more
Incident date: Apr 15, 2021
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BALISE CHEVROLET BUICK GMC (440 HALL OF FAME AVE, SPRINGFIELD, MA 01105) AND THE MANUFACTURER WERE MADE AW... Read more
Incident date: Apr 14, 2021
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,986.
Incident date: Apr 23, 2020
THE REAR LIFT GATE GAVE OUT AND AND WILL NO LONGER GO UP OR DOWN AUTOMATICALLY OR STAY UP WHEN OPEN, THE DOOR WILL SHUT ON YOU.