Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 27,958 complaints for BUICK
Incident date: Oct 28, 2002
The contact owns a 2005 Buick LeSabre. The contact stated that while driving at an undisclosed speed, the fuel gauge sensors failed to function as intended. The contact stated that the fuel gauge sensor failed to provide adequate information regarding the fuel level. The fuel warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle wa... Read more
Incident date: Oct 25, 2025
I was involved in an accident that myself and my passenger were injured in due to our airbags not deploying and because of this we both hit our heads. I hit the steering wheel they hit the dashboard and side windows.
Crash
2 injured
Incident date: Oct 1, 2025
Headlight on right side failure - no light. AI shows a recall for this problem, but my vin was not listed. Notice also states 2022, 2023, and 2024 vehicles. It should be as car was only 2 years 10 months old with about 42000 miles. GM has the part now. Dealer inspected the car. Light had less then 750 hours on it; references say average light should last 20,000 hours. An obvious defect. On... Read more
Incident date: Oct 26, 2025
The contact owns a 2016 Buick Encore. The contact stated that after starting the vehicle, the message "Steering Fault" was displayed, the steering icon was illuminated, and the steering wheel was difficult to turn in either direction. The following day, the contact discovered that the vehicle could be started. The cause of the failure was not yet determined. The manufacturer was notified of the st... Read more
Incident date: Sep 15, 2025
Powder Train When parking the car in garage, placed vehicle in park, then turned vehicle off, received a message on dash "SHIP TO PARK". The car was in park. Even thought the engine was off, it would now allow radio or lights to shut off util message goes off. Some times several minutes for it to go out. Taken it to the GM dealer ship was told shifter assembly needs replaced. I have learned their... Read more
Incident date: Jul 22, 2024
The contact owns a 2011 Buick Lacrosse. The contact stated that while attempting to use the defroster, the HVAC system was not working properly, and paper towels were used to wipe the inside and outside windshield. Additionally, the contact stated that while driving approximately 15 MPH or while slowing down to come to a stop, there was an abnormal creaking sound coming from the rear end of the ve... Read more
Incident date: Jul 22, 2024
The contact owns a 2011 Buick Lacrosse. The contact stated that while attempting to use the defroster, the HVAC system was not working properly, and paper towels were used to wipe the inside and outside windshield. Additionally, the contact stated that while driving approximately 15 MPH or while slowing down to come to a stop, there was an abnormal creaking sound coming from the rear end of the ve... Read more
Incident date: Oct 15, 2025
The problem started in the past year (2024-2025) with severe shuddering while driving over 35-40 mph and going over a patched pothole or other irregularity in the road. The shuddering would continue until I slowed to stop. It is quite alarming & feels like the car is falling apart and is more difficult to manuever when this occurs. Once I slow to a stop, the shuddering stops and I am able to pro... Read more
Incident date: Oct 15, 2025
The problem started in the past year (2024-2025) with severe shuddering while driving over 35-40 mph and going over a patched pothole or other irregularity in the road. The shuddering would continue until I slowed to stop. It is quite alarming & feels like the car is falling apart and is more difficult to manuever when this occurs. Once I slow to a stop, the shuddering stops and I am able to pro... Read more
Incident date: Oct 15, 2025
The problem started in the past year (2024-2025) with severe shuddering while driving over 35-40 mph and going over a patched pothole or other irregularity in the road. The shuddering would continue until I slowed to stop. It is quite alarming & feels like the car is falling apart and is more difficult to manuever when this occurs. Once I slow to a stop, the shuddering stops and I am able to pro... Read more
Incident date: Oct 25, 2025
To Whom It May Concern, I am submitting a formal complaint regarding a recurring issue with my 2020 Buick Encore GX (VIN: [XXX] ) related to the “Shift to Park” defect, which is documented in GM’s Technical Service Bulletin 23-NA-119. My vehicle intermittently fails to recognize when it is in park, preventing me from turning off the engine and causing safety and usability concerns. Despite... Read more
Incident date: Oct 25, 2025
To Whom It May Concern, I am submitting a formal complaint regarding a recurring issue with my 2020 Buick Encore GX (VIN: [XXX] ) related to the “Shift to Park” defect, which is documented in GM’s Technical Service Bulletin 23-NA-119. My vehicle intermittently fails to recognize when it is in park, preventing me from turning off the engine and causing safety and usability concerns. Despite... Read more
Incident date: Oct 24, 2025
Needed to jack up the car to change the tire. There is a Jack included with the car. Upon using it in the correct spot in accordance with the owners manual, the Jack began to significantly bend while trying to raise the car to change the tire! It looked so unsafe that we abandoned the tire change. If I were on the side of the road, trying to use this, it could be deadly.
Incident date: Oct 24, 2025
Needed to jack up the car to change the tire. There is a Jack included with the car. Upon using it in the correct spot in accordance with the owners manual, the Jack began to significantly bend while trying to raise the car to change the tire! It looked so unsafe that we abandoned the tire change. If I were on the side of the road, trying to use this, it could be deadly.
Incident date: Oct 20, 2025
Several times I have been stopped at a red light, and my parking break will come on without me engaging it. I was almost hit by other vehicles the last time my vehicle did this. People were blasting their horns and speeding around me because I was unable to move my vehicle. Because I had not manually engaged my parking break, my vehicle would not allow me to disengage the parking break until after... Read more
Incident date: Mar 20, 2025
The brakes squeak constantly and occasionally skid or lock up. The car will occasionally have all electrical power disconnected so all screens go blank for 2-3 secs (sometimes in succession for 3 times max), the car will continue to run and drive. However, the screens will blink as if starting up each time the car does this. The car will also indicate 44 miles left until tank is empty, worki... Read more
Incident date: Mar 20, 2025
The brakes squeak constantly and occasionally skid or lock up. The car will occasionally have all electrical power disconnected so all screens go blank for 2-3 secs (sometimes in succession for 3 times max), the car will continue to run and drive. However, the screens will blink as if starting up each time the car does this. The car will also indicate 44 miles left until tank is empty, worki... Read more
Incident date: Apr 1, 2025
The wireless charging tray on my Enclave gets the phone very hot. It gets so hot that my phone shuts down. This happens with Pixel, Samsung and Apple devices. There are several reports on the web regarding this issue. I even tried to charge my phone without a case same issue. This is a concern because it can cause a vehicle fire. The batter gets so hot that it can easily catch on fire
Incident date: Feb 23, 2025
The contact owns a 2025 Buick Enclave. The contact stated that while attempting to switch lanes, the blind spot indicator on the passenger’s side mirror failed to illuminate to signal a nearby vehicle or object. The failure occurred intermittently. The vehicle was taken to the dealer four times; however, the dealer was unable to determine the cause of the failure. The mirror was replaced; howeve... Read more
Incident date: Oct 23, 2025
Completely lost all power brakes while on the road today. Owned it for about 11 months. Looking like the master cylinder. We've been having random electrical issues when we're cranking it up. Weird sound coming from the dash when the AC is on on occasion. Like the car wasn't fully kicking over even though the engine was running. Sometimes turning it off and turning it back on would make it wor... Read more
Incident date: Oct 23, 2025
Completely lost all power brakes while on the road today. Owned it for about 11 months. Looking like the master cylinder. We've been having random electrical issues when we're cranking it up. Weird sound coming from the dash when the AC is on on occasion. Like the car wasn't fully kicking over even though the engine was running. Sometimes turning it off and turning it back on would make it wor... Read more
Incident date: Oct 16, 2025
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
Incident date: Oct 16, 2025
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
Incident date: Oct 16, 2025
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
Incident date: Oct 22, 2025
The contact owns a 2020 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the vehicle began to shake with abnormal sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the turbocharger had failed and needed to be replaced. The vehicle was not re... Read more
Incident date: Jun 14, 2024
The engine and fuel pump system failed while driving the vehicle. It is available upon request to inspect. I just towed it to the shop today on 10/22/25 to get a full inspection. My sister and I were put at risk while driving towards a hill in San Francisco. It was on a busy main road when suddenly the vehicle began to jerk and thud back and forth. While I pushed the gas pedal, I began to question... Read more
Incident date: Jun 14, 2024
The engine and fuel pump system failed while driving the vehicle. It is available upon request to inspect. I just towed it to the shop today on 10/22/25 to get a full inspection. My sister and I were put at risk while driving towards a hill in San Francisco. It was on a busy main road when suddenly the vehicle began to jerk and thud back and forth. While I pushed the gas pedal, I began to question... Read more
Incident date: Jul 11, 2025
I am getting a shift to park message on my Buick. I have to shift through heats multiple times to get it to stop.
Incident date: Oct 16, 2025
UNKNOWN- when driving onto a rough road my front end will shake violently, even the steering wheel shakes. Sometimes it will go on for about 1 minute + or -
Incident date: Feb 27, 2025
I had storm damage to my vehicle and needed the front headlight replaced. This was a insurance claim and it went to a local body shop as well as a GM Dealership trying to fix the problem. My vehicle is equipped with Adaptive Forwarding Headlights that turn with my steering wheel. Once my headlight was replaced this feature cannot work again. This feature is what holds my headlights in alignmen... Read more
Crash
Incident date: Oct 16, 2025
Front exhaust flex pipes had to be replaced. It’s a common problem and a recall exists for the prior year.
Incident date: Oct 17, 2025
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if they’ve seen similar failures in 2014 models. This car is a lemon.
Incident date: Oct 17, 2025
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if they’ve seen similar failures in 2014 models. This car is a lemon.
Incident date: Oct 17, 2025
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if they’ve seen similar failures in 2014 models. This car is a lemon.
Incident date: Oct 16, 2025
During multiple drives the vehicle completely shuts off when driving or at lower speeds. When this occurs (4 times over the last 3 months) the vehicle has no power or ability to restart creating a major safety issue. You cannot turn on the hazards or anything in the vehicle. The vehicle is still in drive (because you were driving when it occurred) and so you're unable to shift back into park to re... Read more
Incident date: Oct 16, 2025
During multiple drives the vehicle completely shuts off when driving or at lower speeds. When this occurs (4 times over the last 3 months) the vehicle has no power or ability to restart creating a major safety issue. You cannot turn on the hazards or anything in the vehicle. The vehicle is still in drive (because you were driving when it occurred) and so you're unable to shift back into park to re... Read more
Incident date: Oct 15, 2025
Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
Incident date: Oct 15, 2025
Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
Incident date: Aug 14, 2025
The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the engine seized. The contact allowed the vehicle to sit for about an hour. The contact stated that while attempting to restart the vehicle, the vehicle started with the check engine warning light illuminated. In addition, the contact stated that while driving, the low-power warning light illumin... Read more
Incident date: Aug 14, 2025
The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the engine seized. The contact allowed the vehicle to sit for about an hour. The contact stated that while attempting to restart the vehicle, the vehicle started with the check engine warning light illuminated. In addition, the contact stated that while driving, the low-power warning light illumin... Read more
Incident date: Aug 14, 2025
The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the engine seized. The contact allowed the vehicle to sit for about an hour. The contact stated that while attempting to restart the vehicle, the vehicle started with the check engine warning light illuminated. In addition, the contact stated that while driving, the low-power warning light illumin... Read more
Incident date: Oct 10, 2025
Driver's seat belt cable going to floor on outside of seat broke, it is available for inspection. Seat belt is inoperative. I spoke with a dealer, but I am over on miles to be covered by warranty. The vehicle has not been inspected, and there were not any warning lamps or warning' I noticed when I tried to buckle up for ride home Friday evening 10/10/2025
Incident date: Nov 23, 2024
#18369: Special Coverage - Camshaft Oil Control Valve (Nov 29, 2018) Document ID # 5182385 (Reference # N182189940) Release Date: November 2018
Incident date: Nov 23, 2024
#18369: Special Coverage - Camshaft Oil Control Valve (Nov 29, 2018) Document ID # 5182385 (Reference # N182189940) Release Date: November 2018
Incident date: Oct 11, 2025
My car was part of recall number 22V465, which was supposed to fix a problem with the electronic brake assist system. The recall repair was done in 2023, but after my battery recently died, the same problem has come back — my brakes are very firm, and I have to press hard to stop. The car is showing trouble codes C028F:04, C1586:04, and V0420:71, all related to the electronic brake control modul... Read more
Incident date: Jun 15, 2023
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue after being contacted several ti... Read more
Incident date: Jul 15, 2022
The contact owns a 2014 Buick Enclave. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact became aware that the air bag warning light was illuminated more than five times. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that that GM Part Number: 13576628 (Module 16.712) needed to be repl... Read more
Incident date: Jul 31, 2025
The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there wa... Read more
Incident date: Jul 31, 2025
The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there wa... Read more
Incident date: Sep 19, 2025
While driving down the highway my vehicle decreased in power and then I heard a loud whistle or whining sound. Upon examination at the dealership, they determined that the PCV system had failed. The positive crankcase ventilation system caused my Camm to leak and created a vacuum leak which blew out the seals of my vehicle. Upon further investigation I found that GM was involved in a class action... Read more